Manuale d’uso / di manutenzione del prodotto P640i del fabbricante Zebra Technologies
Vai alla pagina of 93
980541-001 Rev . A Zebra ® P640i Card Printer Card Printer User Guide.
ii P640i Card Printer User Guide 980541-001 Rev . A © 2004 ZIH Corp. The copyrights in this guide and the printers described t herein are owned by Zebra T echnologies Corporation. Un- authorized reproduction of this manual or the software in the label print engine may result in imprisonment of up to one year and fines of up to $10,000 (17 U.
980541-001 Rev . A P640i Card Printer User Guide iii P640i Card Printer User Guide Caution • The separate Quick S tar t Guide shows how to set up the printer using the st andard USB interface.
iv P640i Card Printer User Guide 980541-001 Rev . A W ARRANTY INFORMA TION Printers All Zebra Card Printers are warranted against defe cts in material or workmanship for twelve (12) months from the purchase date. Proof of purchase or shipment dat e is required to validate the warr anty period.
980541-001 Rev . A P640i Card Printer User Guide v W arranty Exclusions and Conditions The warranties provided above are the only warranties applicable.
vi P640i Card Printer User Guide 980541-001 Rev . A AGENCY APPROV ALS Product Disposal Do not dispose of this product in unsorted mu nicipal waste. This pr oduct is recyclable. Please recycle according to your local standar ds. For more information, please see our web site at: http://www .
980541-001 Rev . A P640i Card Printer User Guide vii Table of Contents T able of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii 1 • Introduction . . . . . . . . . . . . . . . . . . . . .
viii P640i Card Printer User Guide 980541-001 Rev . A 10/15/2004 T able of Contents 3 • T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Image Adjustment . . . . . . . . . . . . . . . .
T able of Content s 980541-001 Rev . A 10/15/2004 P640i Card Printer User Guide ix 4 • T echnical Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 T echnical Note 1 - General Information . . . .
x P640i Card Printer User Guide 980541-001 Rev . A 10/15/2004 T able of Contents T echncial Note 6 - Laminator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Laminate position adjustment s . . . . . . . . . .
980541-001 Rev . A P640i Card Printer User Guide 1 1 Introduction Interlock act ua- Card hopper cover ID/Key (option- Card Hopper Push buttons Indicator Mag encod- er (optional) Cleaning station Print.
2 P640i Card Printer User Guide 980541-001 Rev . A Introduction Overview Overview The P640i Printer is a c omplete, fully automatic photo ID card fabricator .
Introduction Printing basics 980541-001 Rev . A P640i Card Printer User Guide 3 Printing basics This is the usua l pattern for a P640i Printer ribbon. Y , M and C are the th re e “dye sub” process colors. The K panel is for infrared- readable bar codes and other da ta, usually on the back of the card.
4 P640i Card Printer User Guide 980541-001 Rev . A Introduction Printing basics In the P640i th e card is transported on a be lt-driven truck th at maintains precise registra tion through the entire process of picking, cleaning, and multi-pass printin g.
Introduction Push buttons and Indicator light s 980541-001 Rev . A P640i Card Printer User Guide 5 The P640i printer receiv es data thro ugh one of three types of connector: Ethe rnet (optional feature), USB (st andard feature) or Parallel (Centronics ty pe, optional fe ature).
6 P640i Card Printer User Guide 980541-001 Rev . A Introduction Push buttons and Indicator lights RIBBON button This button is used to synch ronize the ri bbon – in other wo rds, to position it correctly under the p rint head. In typical ap plications, the ribbon type is YMCK, and the back of the card is prin ted first.
Introduction INDICA T OR LIGHT SUMMA RY 980541-001 Rev . A P640i Card Printer User Guide 7 INDICA T OR LIGHT SUMMAR Y Depending on th e condition they are reporti ng, the three indicator l ights, READY , MEDIA and ALARM, can be in one of three stat es: Off, On (steady), or Flashing.
8 P640i Card Printer User Guide 980541-001 Rev . A Introduction INDICA TOR LIGH T SUMMARY A typical card production s equence Several variations are possible, such as mult i-pa ss color printing on the back surface (instead of the black-on ly printing shown here).
Introduction INDICA T OR LIGHT SUMMA RY 980541-001 Rev . A P640i Card Printer User Guide 9 8. The carriage reverses the card into position for the second color pass, magenta (M), fol- lowed by anot her reverse-and-print cycle for the third colo r pass, cyan (C).
.
980541-001 Rev . A P640i Card Printer User Guide 1 1 2 Media Handling Loading cards When loadin g cards, open ONL Y th e hopper cover , lef t. (If you open the main cover , the interlock switc h disables the printer , resulting in a start-up delay afte r the cover is closed.
12 P640i Card Printer User Guide 980541-001 Rev . A Media Handling Loading the cleaning cassette Hot Loading Y ou can load cards while the printer is powered up a nd operating.
Media Handling Loading the color ribbo n 980541-001 Rev . A P640i Card Printer User Guide 13 3. Install a fresh cleaning cassette by locat - ing the rectangular pi n on the cleaning mechanism in the recepta cle on the cas- sette.
14 P640i Card Printer User Guide 980541-001 Rev . A Media Handling Loading the color ribbo n P640i color ribbo n, left, and empty core, right. The flange end with internal grooves go es to the back. 1. Install an empty ribbon core on the right (takeup) arbor .
Media Handling Laminating St ation 980541-001 Rev . A P640i Card Printer User Guide 15 4. Close the printe r cover , then press th e RIBBON bu tton to ini tialize th e color rib bon. If the MEDIA light fails to go out, check the ribbon sensor . 5. Re-open the p rinter cover to i nspect the ribbon path for wr inkles and folds.
16 P640i Card Printer User Guide 980541-001 Rev . A Media Handling Laminating S tation Main component s of the laminating system The laminating system compri ses two separa te in dep en de nt units, one for the front of the card, one for the back. Removing the cassettes 1.
Media Handling Laminating St ation 980541-001 Rev . A P640i Card Printer User Guide 17 2. Grasp the cassette and pull it straig ht toward you, clear of t he printer . 3. Open the cassette, like a clam shell, by separating it s tw o halves. Grasp the tw o halves firmly with th e fingers, then pull .
18 P640i Card Printer User Guide 980541-001 Rev . A Media Handling Laminating S tation 3. Close the cassette , then pull out a litt le more laminate. If it suddenly stops, resi sting further pu lling, a spring detent on the cassette, ph oto below , has snagg ed a notch on the end of the core.
Media Handling Laminating St ation 980541-001 Rev . A P640i Card Printer User Guide 19 Clearing the Laminate Channels If your scissor cuts were neat enou gh to pass fo r machine-made cuts, cont inue prin ting cards in the usual way . If not, don’ t waste a print cycle.
20 P640i Card Printer User Guide 980541-001 Rev . A Media Handling Laminating S tation Laminating smart cards The laminating patch on the top surface of a smart card has a rectangular aperture to expose the card’ s electrical contacts. In all other respects the laminating process for smart cards is the same as for ordinary cards.
980541-001 Rev . A P640i Card Printer User Guide 21 3 Troubleshooting Image Adjustment St a r t > Printers (or Printers and Faxes) > Righ t click Zebra P640i > Printing Preferences > Image.
22 P640i Card Printer User Guide 980541-001 Rev . A T roubleshooting T roubleshooting quality prob lems T roubleshooting quality problems Poor color registration • Minor mis-registrati on of Y , M and C color pa sses may be due to printhead a ngle adjust screw not in firm contact with printhead frame.
T roubleshooting T roubleshooting quality pr oblems 980541-001 Rev . A P640i Card Printer User Guide 23 Continuous white or black stripes on card’ s longer dimension • White stripe means blown pi xel (non- functioning h eating el ement). One or two blown pixe ls in isolation may be acceptable to some.
24 P640i Card Printer User Guide 980541-001 Rev . A T roubleshooting T roubleshooting quality prob lems Consistent image defect s, card after card • Debris on platen, or pla ten surface not flat.
T roubleshooting Unusual Printer/Lmaina tor Events 980541-001 Rev . A P640i Card Printer User Guide 25 Laminate not p arallel with card edges •S k e w adjust (mechanical adjustment). Refe rence T echnical Note 6 • If using partia l width laminate, edge gu ide not properly installed (o ne of two positons).
26 P640i Card Printer User Guide 980541-001 Rev . A T roubleshooting Unusual Printer/Lmainato r Events Completely unexpected print result s • Color ribbon out, or nearly out. Replace ribb on. Section 2 • Main cover opened duri ng a print job. Open and close main cover , then press RIBBON to re-sync ribbon.
T roubleshooting Error messages 980541-001 Rev . A P640i Card Printer User Guide 27 Unusual event s In all of the foll owing cases, and all other unusual events, try power cycling first, then investigate specific issues: • Printhead descends before card arrives.
28 P640i Card Printer User Guide 980541-001 Rev . A T roubleshooting Error messages Most of the prob lems described in the following pages are corre ctable by the user , but please note there is th e potential fo r unexpected resu lts if the procedures are not followed carefully .
T roubleshooting Error messages 980541-001 Rev . A P640i Card Printer User Guide 29 What the Indicator Light s T ell Y ou READY MEDIA ALARM Printer St atus GREEN YELLOW ORANGE RED Ready to print Print.
.
980541-001 Rev . A P640i Card Printer User Guide 31 4 Technical Notes Other useful facts ID/Key i s a n o p t i o n a l h a r d w a r e k e y e n c o d e d w i t h a s e r i a l n u m b e r t h a t i s c o m p a r e d p r i o r t o e v e r y print job with a number in the printe r ’s NVRAM.
32 P640i Card Printer User Guide 980541-001 Rev . A T echnical Note 1 - General Information P640 i S pecifications Card size: ISO CR-80 (2.125" x 3.385"), 30 mil thick Card hopper: 150 cards Throughput: 120 cards/hour (YMC on front, K on back) Print system: Single printhead, with fl ip station for front and back printing.
980541-001 Rev . A P640i Card Printer User Guide 33 Environme nt: Operating: 50° to 95°F (10° to 35°C), 20 to 80% RH non-con- densing Storage: -4° to 158 °F (-20° to 70°C), 5 to 90% RH non-con- densing Dimensions : see above drawing Net weight 35 lb (15.
34 P640i Card Printer User Guide 980541-001 Rev . A Password Protection Not the same as ID/Code. Pa sswo rd Protection blocks access to various low level printer adjustment screens (including this one). Check Use Password , then enter a password of your choice.
980541-001 Rev . A P640i Card Printer User Guide 35 St a r t > Printers (or Printers and Faxes) > Right click Zebra P640i > Properties > Sharing This is sharing according to the Microsoft W i ndows definition. In a network environment, it allows other computers to send jobs to the printer that’ s connected to your computer .
36 P640i Card Printer User Guide 980541-001 Rev . A St a r t > Printers (or Printers and Faxes) > Right click Zebra P640i > Properties > Advanced Determines the spooling (queuing) of print jobs, and how spooled jobs are handled relati ve to the most recent job.
980541-001 Rev . A P640i Card Printer User Guide 37 T echnical Note 2 - Card T ransport No-slip card transport The P640 d oes not rely on friction roll ers to drive the card through t he print station. Instead, the entire pick and print process is p recisely controll ed by a belt driven truc k riding on parallel rai ls.
38 P640i Card Printer User Guide 980541-001 Rev . A Do not lose th e spring! It hold s the platen ti ght against the right hand end of the t ruck, and is essential for good print registrati on.
980541-001 Rev . A P640i Card Printer User Guide 39 Cleaning cassette TOP : As the drive mo tor begins to turn, the drag caused by stickiness of the cleaning tape on th e supply roll creates a clockwise t urning force, bringing the cleaning tape into contact with the cleaning roller .
980541-001 Rev . A P640i Card Printer User Guide 40 St a r t > Printers (or Printers and Faxes) > R ight click Zebra P640i > Properties > Devi ce Setti ngs > Contro l > Run Clean Cyc.
980541-001 Rev . A P640i Card Printer User Guide 41 T echnical Note 3 - Magnetic St r ip e E n c o d e r The “mag encoder” is a fa ctory opt ion for the P640i. Mag encoder inst allation Replacement read/write heads are shipped pre- assembled to the bracket shown here.
42 P640i Card Printer User Guide 980541-001 Rev . A 2. Using the manual card transport knob, drive a card under the head and l e ave it there. W ith the card under the head - make sure it’ s there - turn the adjustment screw to el evate the left end of the head bracket to the point where your CR-80 feel er gauge just sli des under the bracket.
980541-001 Rev . A P640i Card Printer User Guide 43 Horizont al Offset Override Default s: This is to prevent accidental modification of the offset number , which should not need attention in regular use. Horizont al (X) Offset (Pixels: Adjusts where the printer starts look ing for a mag stripe.
44 P640i Card Printer User Guide 980541-001 Rev . A T echncial Note 4 - Print St ation The print head is a prec isely mach in ed slic e of ceramic, on th e bottom edge of which is a row o f tiny heating elements (resi stors), 300 to the inch. A thin glaze coating protects th e heating elements.
980541-001 Rev . A P640i Card Printer User Guide 45 Print head att achment hardware Print head assembly : Replacement print hea ds are shipped pre -assembled to the mo unting bracket shown here. T o ensure unifor m co ntact pressure across its width, the he ad is free to rotate ± 2° about its center pivot.
46 P640i Card Printer User Guide 980541-001 Rev . A 8. When you are satisfied with the graytone image quality , print one or two cards with W edge_1.bmp to test for ribbon wr inkling.
980541-001 Rev . A P640i Card Printer User Guide 47 K (Black) Panel Printing Black Panel - Compensation: Overlay - Panel Speed: Speed at whic h the “OP” overlay panel , if any , is printed (rarely use d in printers with laminating capa bility). If a Uv ribbon is selected, the text ch anges to say “U v Panel Speed ” .
48 P640i Card Printer User Guide 980541-001 Rev . A Adjusting th e ribbon position d rives the leading e dge of the panels fo rward or backward relative to the printhead, the aim being t o ensure that each swipe of the head is cent ered in its color panel (this you can easily check by in sp ec tin g image negatives from on the takeup roll).
980541-001 Rev . A P640i Card Printer User Guide 49 Color Calibration St a rt > Printers (or Printers and Faxes) > Right click Zebra P640i > Properties > Device Settings > Co lor Calibr.
50 P640i Card Printer User Guide 980541-001 Rev . A T echnical Note 5 - Flip St ation The flip statio n performs two i ndependent functi ons: 1. It lifts the card in process clear of the carriage, flips it upside down , then returns it to the carria ge so that its other side may be printed ; 2.
980541-001 Rev . A P640i Card Printer User Guide 51 Flip st ation components: Upside do wn views of the carrier , drive component s omitted. Flip st ation motor: V iewed from the back o f th e printer . A pinion on the motor shaft engages the rack at the rear of the carrier , above.
52 P640i Card Printer User Guide 980541-001 Rev . A If you detect that either of the arms catches at one end of the platen, but is free a t the other , the carrier needs Azimuth adjustment , see below . Always cor rect for azimuth error be fore adjust ing the gap between arms and platen.
980541-001 Rev . A P640i Card Printer User Guide 53 Flip st ation calibration: This routine de te rmines the number of mot or steps it takes for the ca rrier to descend from the “rest po sition datum” (Edge A in the diagram) to the “real” rest po sition, that being the carrier ’ s ph ysical end stop.
54 P640i Card Printer User Guide 980541-001 Rev . A on preceding page). If the truck fails to pull the card out of the flip station after the flipping action, chances are: 1.
980541-001 Rev . A P640i Card Printer User Guide 55 T echncial Note 6 - Laminator Accurate positio ning of the lamina te “patch” is important for practical and aesthe tic reasons. The patch must cover the entire image as printed by the P640 at the time of issuance, th us protecting critical data with a ta mper-dete rrent film.
56 P640i Card Printer User Guide 980541-001 Rev . A Laminate position adjustment s Skew is caused b y misalignment of the laminate cassette relative to the left-right axis of the printer , looking do wn on the printer fro m above. The skew adjust screw cau ses th e p oc ke t t o rot at e rela tive to the left-right axis.
980541-001 Rev . A P640i Card Printer User Guide 57 3. Referring to Sectio n 2, Media Handling , unlatch and remove the upper cassette fr om i ts pocket. Rotate the l aminate core counterc lockwise, reeling in th e laminate to bring it even with the lips of the cassett e - VER Y IMPOR T ANT! Set the cassette aside.
58 P640i Card Printer User Guide 980541-001 Rev . A 6. Using a flat bl ade screwd river turn the verti cal offset adjust screw in ¼ turn increments 7.
980541-001 Rev . A P640i Card Printer User Guide 59 Functional test of t he sensors From each of the laminators, upper and lower, remove th e transfer guide and t he laminate patch , if any , beneath it. Th e sensor should read hi gh, around 250 . Replace the guide, and the sens or should read no lo wer than 180 .
60 P640i Card Printer User Guide 980541-001 Rev . A Corrective action Unlatch the casse tte, then gently wiggle the c assette out of its pock e t. Y ou can make this easie r by cutting the laminate a bove the latch.
980541-001 Rev . A P630i/P640i User Guide 61 T echnical Note 7 - ID/Log ID/Log is a driver util ity that builds a datab ase of card transactions in the printer ’ s host computer . ID/Log records data encoded on the card’ s magnetic stripe, tog ether with date, ti me, and the pr inter ’ s serial number .
62 P640i Card Printer User Guide 980541-001 Rev . A T echnical Note 8 - Using the Windows Printer Driver The P640i printer driver incl udes setup and diagnostic tools in two distinct groups. These are Printing Pr efer ences and Properties. Generally speaking, Properties screens are intended for use only by the trained technician.
980541-001 Rev . A P640i Card Printer User Guide 63 The Brigh tness and Contr ast controls here have same ef fect on the printed image as do similar controls on typical of fice color printers.
64 P640i Card Printer User Guide 980541-001 Rev . A Depending on the applicatio n used to create the card layout, elemen ts of the design may be identified in different ways to th e printer driv er .
980541-001 Rev . A P640i Card Printer User Guide 65 Printer Properties Navigate to Propertie s by following this sequence: St a rt > Printers (or Printers and Faxes) > Right click Zebra P640i > Pr operties Most of the t ab s on the Prop er ties screen (G eneral, Sharing, etc.
66 P640i Card Printer User Guide 980541-001 Rev . A St a rt > Printers (or Printers and Faxes) > Right click Zebra P640i > Properties > Device Settings > Contr ol Run Clean Cycle: Decontaminates the card cleaning ro ller by activating the cl eaning cassette.
980541-001 Rev . A P640i Card Printer User Guide 67 Back to Advanced Utilites St a rt > Printers (or Printers and Faxes) > Rig ht click Zebra P640i > Prop ertie s > Device Settings > Co.
68 P640i Card Printer User Guide 980541-001 Rev . A Set ID/Code: Sends an ID/Code (passwo rd of your choice) to the pri nter , synchronizing the drive r -printer ID/Code. This is a securit y lock out, li nking a spe cific printer to a specific comput er .
980541-001 Rev . A P640i Card Printer User Guide 69 St a rt > Printers (or Printers and Faxes) > Right click Zebra P640i > Properties > Device Settings > Co lor Calibration See T ech Notes TN4 Print Sta tion.
70 P640i Card Printer User Guide 980541-001 Rev . A St a rt > Printers (or Printers and Faxes) > Right click Zebra P640i > Prope rties > Security See T ech Notes TN 1 General Information S.
980541-001 Rev . A P640i Card Printer User Guide 71 Using IDPrint Lite Assuming IDPrint Lite is stored in its d efault location, launch it by going to the W indows Start menu, then All Programs, then to Zebra T echnologies followed b y ID Print Lite .
72 P640i Card Printer User Guide 980541-001 Rev . A The type of color ribbon installed (YMCK, YM CKK, or YMCUvK) an d; 2. The assignment of YMC (Color), Uv (ultraviolet) and K (Black) to front and back.
980541-001 Rev . A P640i Card Printer User Guide 73 T echnical Note 9 - Installing the Windows Printer Driver First things first For any of the operatio ns described in this section you need the P64 0i Driver Software. This is on th e Driver CD. It may also be down loaded from the Zebra Support W eb page.
74 P640i Card Printer User Guide 980541-001 Rev . A 3. If the computer continues to display “new hardware found” messages, disable them by choosing Install the so ftware automatically , then waiting for W indows to respond with Can not install this hardware .
980541-001 Rev . A P640i Card Printer User Guide 75 5. Click OK to accept th e timeout defaults on whichever Configure scr een appears, USB or Parallel.
76 P640i Card Printer User Guide 980541-001 Rev . A Make a note of the port designatio n. If you OK the above screen, the Add Printe r W izard will complete the installation semi-automatical ly . USB Port: If you selected USB Port, the Browse Printers screen displays th e USB-connected printers.
980541-001 Rev . A P640i Card Printer User Guide 77 7. On the follo wing screen click on th e drop down arrow to view th e options. Select (typical ly) A TLUSB001 f or USB or PHI D1 for Parallel, then click Next. 8. The next screen is a list of all printer drivers that came with the W indows operating system.
78 P640i Card Printer User Guide 980541-001 Rev . A 13. Click Next to bri ng up the Completing the Add Printer W izard screen. 14. The next screen warns that installati on of the driver software may dest abilize your system.
980541-001 Rev . A P640i Card Printer User Guide 79 Firewall issues Firewalls restrict data transferred over the network only to those items specific ally approved by the network administr ator . This can have the ef fect of making a network c onnected pri nter such as the Zebra P640i unavailable to network users.
80 P640i Card Printer User Guide 980541-001 Rev . A 6. When the Configure Ethernet Port screen reappears, click Configure Print er . 7. Leave DHCP set to OFF . T ype in the IP address, Netmask and Gatew ay codes provided by your network administrato r, then click OK.
980541-001 Rev . A P640i Card Printer User Guide 81 The P640i is alwa ys a local printer even if it is connected by Ethernet to a network of sev eral computers.
82 P640i Card Printer User Guide 980541-001 Rev . A 17. Click Next to bri ng up the Completing the Add Printer W izard screen. 18. The next screen warns that installati on of the driver software may dest abilize your system.
980541-001 Rev . A P640i Card Printer User Guide 83 T echnical Note 10 - Printer Pooling Set up the Printers individually For illustratio n, we will establish a po ol of three printers.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Zebra Technologies P640i è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Zebra Technologies P640i - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Zebra Technologies P640i imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Zebra Technologies P640i ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Zebra Technologies P640i, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Zebra Technologies P640i.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Zebra Technologies P640i. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Zebra Technologies P640i insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
