Manuale d’uso / di manutenzione del prodotto TTP 2030 del fabbricante Zebra Technologies
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P1055866-001 Rev . A Zebra ® TTP 2030 Windows ® CE Printer Driver User Guide.
© 2013 ZIH Corp. The copyrights in this manual and the software and/or firmwa re in th e printer described therein are owned by ZIH Corp. and Zebra’ s licensors. Unaut horized reproduction of this manual or the software and/or firmware in the printer may result in impr isonm ent of up to one year and fines of up to $10,000 (17 U.
04/14/2013 TTP 2030™ T echnical Manual P1055866-001 Contents 1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Who Should Use This Document . . . . . . . . . . . . . . . . . .
iv P1055866-001 TTP 2030™ T echnical Manual 04/14/2013 3 • T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 S tatus Light Descriptions . . . . . . . . . . . . . . . . . . . . . . . .
4/14/2013 TTP 2030™ Windows CE So ftware Integrat or Guide P1055866-001 1 Introduction Who Should Use This Document This guide is intended fo r use by any person who needs to setup the TTP 2030 pri nt e r for use with a W ind ows CE device.
Introduction Document Conventions 2 P1055866-001 TTP 2030™ Windows CE Software Integrator Guide 4/1 4/2013.
4/14/2013 TTP 2030™ Windows CE So ftware Integrat or Guide P1055866-001 2 Windows CE Driver Description Windows CE Driver The following description appl ies to CE 6 and EC 7. The illustration sh ows the relationship between the various system components in volved in printin g.
Windows CE Driver Description 4 P1055866-001 TTP 2030™ Windows CE Software Integrator Guide 4/1 4/2013 Printer Driver The printer driver for the TTP 2030 is named TTP2000.DLL. The W indows CE graphics device interface (GDI) and display d river perform most of the work involved in printing.
5 Windows CE Dri ve r Description 4/14/2013 TTP 2030™ Windows CE So ftware Integrat or Guide P1055866-001 Port Monitor The port monitor for th e TTP 2030 is c a lled TTPPort.
Windows CE Driver Description 6 P1055866-001 TTP 2030™ Windows CE Software Integrator Guide 4/1 4/2013 GetPrinterSt atus This function gets the specific Printer status for the TTP 2030.
7 Windows CE Dri ve r Description 4/14/2013 TTP 2030™ Windows CE So ftware Integrat or Guide P1055866-001 T ypes of S tatus Monitoring In order to incorporate the way stat us monitoring works fo r the TTP 2030 printer setu p, it is important t o un derstand what happ ens in a kiosk when you print, and when st at us monitoring should take place.
Windows CE Driver Description 8 P1055866-001 TTP 2030™ Windows CE Software Integrator Guide 4/1 4/2013 Monitoring While Idle In order to get status any t ime a status thread has to be implemented which reads printer status and provides cha nged status informat ion in th e same manner .
9 Windows CE Dri ve r Installation 4/14/2013 TTP 2030™ Windows CE So ftware Integrat or Guide P1055866-001 Inst allation CE Driver Inst allation The Zebra CE driver ZIP packag e includes the foll owing file s: • TTP2000CPL.CPL – The Control Panel that ena bl es users to chang e sett ing s for the printer and printer d river • TTP2000.
Windows CE Driver Firmware Upda te 10 P1055866-001 TTP 2030™ Windows CE Software Integrator Guide 4/1 4/2013 Command Line Option The download appl ication of fers a command line option to allow for remote dep loyment of the firmware file and application, and e x ecution via a shortcut.
11 Windows CE Dri ve r Printer Settings 4/14/2013 TTP 2030™ Windows CE So ftware Integrat or Guide P1055866-001 Printer Settings Device Settings The TTP 2030 Settings dialog box controls the pr inter and driver set tings.
Windows CE Driver Printer Settings 12 P1055866-001 TTP 2030™ Windows CE Software Integrator Guide 4/1 4/2013 • OK – applies the settings and exit s the program • Cancel – does not apply the .
13 Windows CE Dri ve r Printer Settings 4/14/2013 TTP 2030™ Windows CE So ftware Integrat or Guide P1055866-001 Media T racking Media T racking sets Continuous, V a riable Length, o r Mark Sensin g with the default set to V ariable Length.
Windows CE Driver Printer Settings 14 P1055866-001 TTP 2030™ Windows CE Software Integrator Guide 4/1 4/2013 Partial Cut Wid th Partial cut leaves mu lti-page rece ipts attach ed at the spe cified width. The partial cu t width ca n be set to 0 an d between 10 and 60 mm; the default is 0 a nd it disables partial cut (full cu t).
15 Windows CE Dri ve r Printer Settings 4/14/2013 TTP 2030™ Windows CE So ftware Integrat or Guide P1055866-001 Clear Presenter Clear Presenter determines if a receipt is re tained , or if it is ej ected fro m the presenter after the timeout.
Windows CE Driver Printer Settings 16 P1055866-001 TTP 2030™ Windows CE Software Integrator Guide 4/1 4/2013 To o l s The To o l s ta b enables pr in ter mainten an ce functions.
17 Windows CE Dri ve r Printer Settings 4/14/2013 TTP 2030™ Windows CE So ftware Integrat or Guide P1055866-001 About The About tab shows the current d river version .
Windows CE Driver Setting Black Mark Mode 18 P1055866-001 TTP 2030™ Windows CE Software Integrator Guide 4/1 4/2013 Setting Black Mark Mode The printer is opti mized to detect black marks printe d with IR sensitive ink and ignore pre print in IR blind ink as follows: • 80 and 82.
4/14/2013 TTP 2030™ Windows CE So ftware Integrat or Guide P1055866-001 3 Troubleshooting S tatus Light Descriptions LED St ates Immediately after power is appl ied to the prin ter , a brief self te.
T roubleshooting S tatus Light Descriptions 20 P1055866-001 TTP 2030™ Windows CE Software Integrator Guide 4/1 4/2013 Three Red Flashes 3 - Out of Paper This code indicates that the selected EOP sensor h as detected no media present.
21 T roublesh ooting Print Quality Problems 4/14/2013 TTP 2030™ Windows CE So ftware Integrat or Guide P1055866-001 S t atus Indicator The orange status indicator has seve ral functions: • ON constantly – the printe r is operationa l • Flash, flash, pause, flash, flas h – is the warning-code for paper low .
T roubleshooting Print Quality Problems 22 P1055866-001 TTP 2030™ Windows CE Software Integrator Guide 4/1 4/2013 • The printhe ad cable may be damage d or not con nected properly . • Check the cable connections at t he printhead and the ma in logic board.
23 T roublesh ooting Media Sensing Problems 4/14/2013 TTP 2030™ Windows CE So ftware Integrat or Guide P1055866-001 Media Sensing Problems The TTP 2030 ™ printer default me dia mode is V ariabl e. The printer will remain in this mode until it is change d by the W ind ows Driver .
T roubleshooting Media Sensing Problems 24 P1055866-001 TTP 2030™ Windows CE Software Integrator Guide 4/1 4/2013 The printer will not load the media • The leading edge of the media is no t cut st raight, so the med ia sensor does not see the media to auto-feed it.
25 T roublesh ooting Other Problems 4/14/2013 TTP 2030™ Windows CE So ftware Integrat or Guide P1055866-001 Other Problems The receipt s are not cutting properly • The cutter blade may be worn. Repl ace the cutter blades. Refer to the TTP 2000 Servic e Manual (P1002 903) available at www .
T roubleshooting Contact T echnical Su ppo rt 26 P1055866-001 TTP 2030™ Windows CE Software Integrator Guide 4/1 4/2013 Cont act T echnical Support T echnical Supp ort via the Internet is a vailable 24 hours pe r day , 365 days p er year at www .zebra.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Zebra Technologies TTP 2030 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Zebra Technologies TTP 2030 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Zebra Technologies TTP 2030 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Zebra Technologies TTP 2030 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Zebra Technologies TTP 2030, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Zebra Technologies TTP 2030.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Zebra Technologies TTP 2030. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Zebra Technologies TTP 2030 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.