Manuale d’uso / di manutenzione del prodotto MP5000 del fabbricante Vertical Communications
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CONVERSip EP300 V oice IP Endpoint for MP5000 User Guide.
GCA70-399 Ma y ‘04 ii CONVERSip EP300 V oice IP End point for MP5000 User Guide CONVERSip, MP5000, EP300 V oice IP Endpoint, an d EP200 Multime- dia IP Endpoint are trademarks of Comdial Corporation. All other prod- uct names are trademarks of their respective owne rs.
Ma y ‘04 Comdial iii This equipment has been tested and found to comply with the limits for a Class B digital device, purs uant to Part 15 of the FCC Rules. These limits are designed to provide reasonab le protection against harmful interfer- ence in a residential installation.
iv Comdial Ma y ‘04 This Page Inte nti onally Left Blank.
May ‘04 Comdial v Revision History Ve r s i o n Changes Date 01 Initial Release 05/17/04.
May ‘04 Comdial vi This Page Inte nti onally Left Blank.
May ‘04 Comdial vii CONVERSip EP300 User (MP5000) T ABLE OF CONTENT S 1. INTRODUCTION................................................................9 1.1 Positioning the EP300.......................................................10 1.2 Making the Connections .
Content s viii Comdial May ‘04 4.4 Parking Calls ..................................................................... 32 4.4.1 Placing an Outside Call in a Park Orbit .................... 33 4.4.2 Retrieving an Outside Call from a Park Orbit ......
CONVERSip EP300 User Ma y ‘04 Comdial 9 1. INTR ODUCTION Before you start using your EP300, ta ke a quick look at its layout. The endpoint has th ree soft keys, 24 programmable buttons, seven fixed function buttons, volum e up and down buttons, an LCD, and a standard dial pad.
Introd uction 10 Comdial Ma y ‘04 1.1 P ositioning the EP300 Y ou should adjust the position of th e EP300 on your desk or table to suit your individual needs and maximize the performa nce of the sound activated features. When using your EP300 as a speakerphone, the microphone and lo udspeaker are farther from you than when you use a handset.
CONVERSip EP300 User Ma y ‘04 Comdial 11 T o adjust the pedestal, pe rform the following tasks. 1. Grasp the rear of the pedestal base firmly with one hand and lift the rear portion of the EP300 upward with your other hand. 2. Lift the EP300 upward with one hand and raise the EP300 supporting arms upward with your other hand.
Introd uction 12 Comdial Ma y ‘04 1.2 Making the Connections The connectors for atta ching your EP300 to the network are located on the underside of the instrument . Here you will also find con- nectors for attaching the power suppl y and an optional heads et.
CONVERSip EP300 User Ma y ‘04 Comdial 13 1.3 Adjusting the V olume Adjusting the volume on the EP3 00-24 instrument af fects the loudness of the speaker , handset, and headset (if equipp ed). Refer to Figure 1-1 for the location of the volume control.
Introd uction 14 Comdial Ma y ‘04 T o enter the configuration menu, press the MENU soft key . Press MENU to advance to the next menu choice. T o select an item, press the ENTER soft key . T o return to the previous level, press the BACK soft key . T o advance to the next item on the current me nu, press NEXT .
CONVERSip EP300 User Ma y ‘04 Comdial 15 The following selections are available from the EP 300 menu. Main Menu Option 1 2 HW Settings -- sets the default vo lume level for the handset, speaker , h eadset, and ringer . Handset V olume -allows you to set the current volume setting for the hand set, from 1 to 8, with 8 being the highest.
Introd uction 16 Comdial Ma y ‘04 1 2 3 4 5 6 7 8 Main Menu Option 2 Info - (continued) System Info -displays the following system information. Network Info shows the MAC Address, VSP Address, DHCP , IP Address, Net Mask, and GW Address. Codecs shows the default audio format of your EP300.
CONVERSip EP300 User Ma y ‘04 Comdial 17 1 2 Main Menu Option 2 3 Info - (continued) LAN Info -displays the following LAN information. Received Pkts shows the network packets received by your EP300. Sent Pkts shows the network packets sent by your EP300.
Introd uction 18 Comdial Ma y ‘04 Main Menu Option 4 System - used to perform system functions. T ests (requires password) allows you to perform functional tests. Factory Defs allows you to restore this EP300 to its factory defaults. Download downloads firmware changes.
CONVERSip EP300 User Ma y ‘04 Comdial 19 2. MAKING CALLS Comdial’ s EP300 is based on a te chnology called Session Initiation Protocol (SIP). This technology provides new ways to process c alls not previously available with standard telephone systems.
Making Calls 20 Comdial Ma y ‘04 3. Press the DIAL/ANSWER button or the DIAL soft key . 4. The system begins placing your call. Y ou can cancel the call before it is answered by pressing the CLEAR soft key . 5. The system rings the called extens ion (if idle), or plays a busy signal (if busy).
CONVERSip EP300 User Ma y ‘04 Comdial 21 3. Press the DIAL soft button or the DIAL/ANSWR bu tton. 4. If all outside lines are busy , the sy stem plays a fast busy signal, indicating that there are no lines available. 5. When the called p arty answers, begin your conversation.
Making Calls 22 Comdial Ma y ‘04 2.3 Redialing a Prev iously Dialed Number The system remembers the last ten numbers you dialed. If yo u want to redial any of those numbers, press the REDIAL button on th e EP300.
CONVERSip EP300 User Ma y ‘04 Comdial 23 7. When the call is complete, press the END soft key , hang up the handset, or press the SPEAKER button if using the speaker- phone option. 2.4 Making a Call Using a Speed Dial Button T o use a speed dia l button to make a call, perform the following steps.
Making Calls 24 Comdial Ma y ‘04.
CONVERSip EP300 User Ma y ‘04 Comdial 27 3. ANS WERING CALLS When your statio n receives an incoming call, your EP30 0 alerts you with an audible and visual indicati on. Y ou will hear a ringing tone from the speaker and the LCD display will provide you with the Caller ID information about the call.
Answering Calls 28 Comdial Ma y ‘04.
CONVERSip EP300 User Ma y ‘04 Comdial 31 4. PR OCESSING CALLS 4.1 Muting the Micr ophone Y ou have the option of muting the microp hone on the EP300-24 so that the distant party cann ot hear any audio from your mic rophone. This setting af fects the transmitter of the handset, headset, and the built-in microphone of the EP300.
Proce ssing Calls 32 Comdial Ma y ‘04 4.3 Retrie ving a Held Call Calls on hold can be retrieved by any en dpoint that has a l ine appearance for the held call. 1. Press the SPEAKER button or pick up the hand set (if privacy is desired). 2. Press the flashing HOLD button.
CONVERSip EP300 User Ma y ‘04 Comdial 33 If you transfer the call without first announcing it, you have made an un-screened or blind transfer . T o transfer an un-screened c all to another system endpoint, perform the following steps. 1. While on a call, press the pre-programmed TRANS soft key or TRANS/CONF button on your EP300.
Proce ssing Calls 34 Comdial Ma y ‘04 3. When a second caller ente rs, th e EP300 plays a do uble beep to announce their entry , and you can begin your conv ersation. 4. When additional parties enter the conference, the EP300 plays a double beep to announce their arrival; all parties in the room can then communicate.
May , ’04 Comdial 39 CONVERSip EP30 0 User (MP50 00) APPENDIX A SPECIFICATIONS T echnical Data: • Certifications: FCC Part 15 Class B, RF emission compliant • Safety Approved: OSHA Accredited NR TL (Nationally Recognized T est Laboratory) to UL 60950 and CSA C22.
Specifications 40 Comdial Ma y , ’04 User Interface: • 2 x 16 character display • 24 programmable butto ns with tri-color LEDs • Phone buttons web config urable (via MP5000 or MP1000 platforms.
May , ’04 Comdial 41 CONVERSip EP30 0 User (MP50 00) SIP: • RFC3261 compliant • UDP and TCP support • MWI events • Inband DTMF • REFER (RFC3525) Installation: • Static IP provisioning, DHCP • Daylight saving time, time retrieval from server • Dynamic field-upgradable software Ethernet: • 2 port with switch i ncluded (8 02.
Specifications 42 Comdial Ma y , ’04.
CONVERSip EP300 User (MP5000) May ‘04 Comdial 43 INDEX A address book, calling using 24 Ad-Hoc Conferences 35 Adjusting the V ol ume 13 Answering a Call in your Pickup Group 28 Answering a Call Whil.
Index 44 Comdial May ‘04 Positioning the EP300 10 R recalling parked calls 33 Redialing a Previously Dial ed Number 22 Retrieving a Held Call 32 Retrieving an Outside Call from a Park Orbit 33 S spe.
CONVERSip EP300 User (MP5000) May ‘04 Comdial 45.
GCA70-399 Rev 1 M ay ‘04.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Vertical Communications MP5000 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Vertical Communications MP5000 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Vertical Communications MP5000 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Vertical Communications MP5000 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Vertical Communications MP5000, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Vertical Communications MP5000.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Vertical Communications MP5000. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Vertical Communications MP5000 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
