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Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) Toshiba Personal Computer Satellite P500/Pro500 Maintenance Manual TOSHIBA CORPORATION File Number 960-Q08.
Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) Copyright © 2003 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the inform ation contained herein.
Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer Silvis-10M10MG-10AR+10ARG Series.
Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) The manual is divided into the following parts: Chapter 1 Hardware Overview describes the Satellite P500 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems.
Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) Conventions This manual uses the following formats to describe, identify, and highlight term s and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition.
Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) Table of Contents Chapter 1 Hardware Overview 1.1 Features ................................................................................................................... .......1 1.
Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) Chapter 2 Troubleshooting Procedures 2.1 Troubleshooting ........................................................................................................... .1 2.2 Troubleshooting Flowchart .
Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) 2.9 Display Troubleshooting..............................................................................................33 Procedure 1 External Monitor Check............................
Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) Chapter 3 Diagnostic Programs 3.1 Tests and Diagnostics Software Overview ....... 3- Fehler! Textmarke nicht definiert. 3.2 Executing the Diagnostic Test .......................... 3- Fehler! Textmarke nicht definiert.
Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) 3.21.3 Test Status Screen ............................................. 3- Fehler! Textmarke nicht definiert. 3.21.4 Test Stop Display ...................................................
Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) Chapter 4 Replacement Procedures 4.1 Overview ................................................................................................................... .4 - 1 Safety Precautions .
Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) 4.17 Application for thermal pad and grease on CPU, North Bridge, and VGA Board………………………………………………………………………….
Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) Appendices Appendix A Handling the LCD Module ........................................................................... A-1 Appendix B Board Layout ....................................
Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08).
Satellite P500 and Satellite Pro500 Maintenanc e Ma nual (960-Q08 ) Chapter 1 Hardware Overview.
Chapter 1 Hardware Overview Satellite P500 and Satellite Pro500 Maintenanc e Ma nual (960-Q08 ) ii 1 Hardware Overview Chapter 1 Contents 1.1 Features ....................................................................................................
Hardware Overview Chapter 1 Satellite P500 and Satellite Pro500 Maintenance Manual ( 960-Q08) iii Figures Figure 1-1 Front of the computer.........................................................................................4 Figure 1-2 System block diagram for Intel platform .
Chapter 1 Hardware Overview Satellite P500 and Satellite Pro500 Maintenance Manual ( 960-Q08) 1 Features 1.1 Features The Satellite P500 (Intel Plat form) features are listed below. Microprocessor Microprocessor that is used will be d ifferent by the model.
Chapter 1 Hardware Overview Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 2 Memory Two DDRII SO-DIMM (800MHz specification compliant) used and be up to 4GB which can be upgraded through Memory M odule Slot.
Chapter 1 Hardware Overview Satellite P500 and Satellite Pro500 Maintenance Manual ( 960-Q08) 3 Battery The RTC battery is equipped inside the computer. It is good with no external power source for 1month on average. The main battery is a detachable lithium ion battery.
Chapter 1 Hardware Overview Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 4 Security Kensington Lock, Fingerprint –Enhanced Lo ck is also equipped.
Chapter 1 Hardware Overview 1. Web Camera LED* 2. Web Camera* 3. Built-in microphone* 4. Wireless LAN Antenna* 5. Speaker 6. Touch Pad 7. Fingerprint Sensor* 8. Touch Pad Control Buttons 9. Display Screen 10. Speaker 11. Power Button* 12. Internet Button* 13.
Chapter 1 Hardware Overview 1.2 System Block Diagram Figure 1-2 shows the system block diagram. Figure 1-2 System block di agram for Intel Platform Satellite P500 and Satellite Pro500 Maintenan ce Man.
Chapter 1 Hardware Overview Satellite P500 and Satellite Pro500 Maintenance Manual ( 960-Q08) 7 The PC contains the following components. CPU 1 . Intel® Core™2 Duo Mobile Processor T9900 3.06GHz T9800 2.93GHz T9600 2.8GHz T9550 2.66GHz P9600 2.
Chapter 1 Hardware Overview Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 8 BIOS ROM (Flash memory) • 16Mbit Chipset (Montevina Platform ) This gate array has the following elements and functions.
Chapter 1 Hardware Overview Satellite P500 and Satellite Pro500 Maintenance Manual ( 960-Q08) 9 • Card Reader controller (O2 OZ888GS0LN) • 10/100 LAN controller (Atheros AR8132M) • Giga LAN controller (Atheros AR8131M) Mini Card Wireless LAN card (BTO) 5.
Chapter 1 Hardware Overview 1.3 2.5-inch Hard Disk Drive A compact, high-capacity HDD with a height of 9.5mm. Contains a 2.5-inch magnetic disk and magnetic heads. Figure 1-3 shows a view of the 2.5-inch HDD and Tables 1-1 and 1-2 list the specifications.
Chapter 1 Hardware Overview Satellite P500 and Satellite Pro500 Maintenance Manual ( 960-Q08) 11 Standard value Parameter HITACHI HTS542512k9S A0 0 HITACHI HTS542516k9S A 00 HITACHI HTS542520k9S A 00 HITACHI HTS542525k9S A00 Width (mm) 69.85 +/- 0.25 Height (mm) 9.
Chapter 1 Hardware Overview Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 12 Table 1-3 2.5-inch HDD specifications Specification Parameter TOSHIBA MK1246G SX TOSHIBA MK1646GS X TO.
Chapter 1 Hardware Overview Specification Parameter HITACHI HTS542512k9 SA 00 HITACHI HTS542516k9S A00 HITACHI HTS542520k9S A 00 HITACHI HTS542525k9S A0 0 Storage size (formatted) 120GB 160GB 200GB 250GB Speed (RPM) 5,400 Data transfer Rate - To/From Media - T0/From Hos t 65.
Chapter 1 Hardware Overview 1.4 Optical Drive(HD DVD- ROM & CD-R/RW Drive) The DVD Super Multi drive accommodates eith er 12 cm (4.72-inch) or 8 cm (3.15-inch) CD/DVD-ROM, CD-R/RW, DVD±R/±RW and DVD-RA M. It is a high-performance drive that reads DVD-ROM at maximum 8-speed a nd CD at maximum 24-sp eed.
Chapter 1 Hardware Overview Table 1- 4 DVD Super Multi drive outline dimensions Parameter Standard value Maker HLDS (GSA-T40N-AT AK7B0) HLDS (GSA-T40F-ATAK 7B0) Width (mm) 128 Height (mm) 12.7 Depth (mm) 127 Outline dimensions Mass (g) 173 Parameter Standard value Maker Pioneer (DVR-KD08T BM) Pioneer (DVR-KD08T BF) Width (mm) 128 Height (mm) 12.
Chapter 1 Hardware Overview Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 16 Table 1- 5 HLDS DVD Super Multi drive specifications HLDS Drive Specification Parameter GSA-T40N - ATAK7B0 GSA-T40F - ATAK7B0 Label Flash Function No support Support Read DVD-ROM 8x max .
Chapter 1 Hardware Overview Satellite P500 and Satellite Pro500 Maintenance Manual ( 960-Q08) 1 7 Table 1- 6 Pioneer DVD Super Multi drive specifications Pioneer Drive Specification Parameter DVR-KD08.
Chapter 1 Hardware Overview Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 18 Table 1- 7 Panasonic DVD Super Multi drive specifications Panasonic Drive Specification Parameter UJ-8.
Chapter 1 Hardware Overview Satellite P500 and Satellite Pro500 Maintenance Manual ( 960-Q08) 19 Table 1- 8 TSST DVD Super Multi drive specifications TSST Drive Specification Parameter TS-L632H TS-L632P Label Flash Function No support Support Read CD-ROM Max.
Chapter 1 Hardware Overview 1.5 Keyboard The Silvis-10M10MG-10AR+10ARG keyboard has tw o different kinds of placem ent, one is for US style and the other is for UK style.
Chapter 1 Hardware Overview 1.6 TFT Color Display The Silvis-10M10MG-10AR+10ARGanel use CCFL to control backlight. 1.6.1 LCD Module with CCFL Backlight Figure 1-7 shows a view of the LCD modul e and Table 1-9 lists the specifications.
Chapter 1 Hardware Overview Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 22 Table 1-9 LCD module specifications Specifications(WXGA+) Item Samsung LTN184K T02-T0 1 Samsung LTN184H T04-T0 1 Number of Dots 1,440 x 3(R,G,B) x 900 1,440 x 3(R,G,B) x 900 Dot spacing (mm) 0.
Chapter 1 Hardware Overview Satellite P500 and Satellite Pro500 Maintenance Manual ( 960-Q08) 23 1.6.2 CCFL Inverter Board Table 1-10 lists the FL inve rter board specifications. Table 1-10 FL inverter board specifications Specifications Item Foxconn T18I095.
Chapter 1 Hardware Overview Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 24 1.7 Power Rails Table 1-11 lists the power rail output sp ecifications of montevina platform.
Chapter 1 Hardware Overview Satellite P500 and Satellite Pro500 Maintenance Manual ( 960-Q08) 25 1.8 Batteries The PC has the following two batteries. Main battery Real time clock (RTC) battery Table 1-12 lists the specifica tions for these two batteries.
Chapter 1 Hardware Overview Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 26 1.8.2 Battery Charging Control Battery charging is controlled by a power supply microprocessor. The power supply microprocessor controls power supply and dete cts a full charge when the AC adaptor and battery are connected to the computer.
Chapter 1 Hardware Overview Satellite P500 and Satellite Pro500 Maintenance Manual ( 960-Q08) 27 1.8.3 RTC Battery The RTC battery provides the power supply to maintain the date, time, and other system information in memory. Table 1-15 lists the Time required for charges of RTC battery and data preservation time.
Chapter 1 Hardware Overview Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 28 1.9 AC Adapter The AC adapter is used to charge the battery.
2-1 Satellite P500 and Satellite Pro5 00 Maint enance Manual (960-Q08) Chapter 2 Troubleshooting Procedures.
2-2 Satellite P500 and Satellite Pro500 Maintenance Man ual ( 96 0- Q 08).
2-3 Satellite P500 and Sa tellite Pro500 Maint enance Manual (960-Q08) Chapter 2 Contents 2.1 Troubleshooting .............................................................................................................1 2.2 Troubleshooting Flowchart .
2-4 Satellite P500 and Satellite Pro500 Maintenance Man ual ( 96 0- Q 08) 2.9 Display Troubleshooting ..............................................................................................33 Procedure 1 External Monitor Check .................
2 Troubleshooting Procedures Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) 1 2 2.1 Troubleshooting Chapter 2 describes how to determine which Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction.
2 Troubleshooting Procedures There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply Troubleshooting. (1) Cable connection is descri bed in the figure as line. (2) Pin connection is describe d in the figure as arrow.
2 Troubleshooting Procedures Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) 3 2.2 Troubleshooting Flowchart Use the flowchart in Figure 2-1 as a guide fo r determining which troubleshooting procedures to execute.
2 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (1/2) 4 Satellite P500 and Satellite Pro500 Maintenanc e Manual (960-Q08 ).
2 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (2/2) If the diagnostics program cannot detect an e rror, the problem may be intermittent.
2 Troubleshooting Procedures Satellite P500 and Satellite Pro500 Maintenanc e Manual (960-Q08 ) 6 function to confirm which diagnostic test de tected an error(s), and then perform the appropriate troubleshooting procedures as follows: 1.
2 Troubleshooting Procedures Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) 7 2.3 Power Supply Troubleshooting The power supply controller cont rols many functions and compone nts.
2 Troubleshooting Procedures Satellite P500 and Satellite Pro500 Maintenanc e Manual (960-Q08 ) 8 Table 2-2 DC IN icon DC IN icon Power supply status Lights blue DC power is being supplied from the AC ada pter. Blinks orange Power supply malfunctio n *1 Doesn’t light Any condition other than those above.
2 Troubleshooting Procedures Procedure 2 Connection Check The wiring diagram related to th e power supply is shown below: Any of the connectors may be disconnected. Perform Check 1. Check 1 Make sure the AC adapter and the AC power cord is firmly plugged into the DC IN connector PCN1 (Santa Rosa) and wall outlet.
2 Troubleshooting Procedures Satellite P500 and Satellite Pro500 Maintenanc e Manual (960-Q08 ) 10 Procedure 4 Replacement Check The power is supplied to the system board by the AC adapter. If either the AC adapter or the system board was damaged, perform the following Checks.
2 Troubleshooting Procedures Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) 11 2.4 System Board Troubleshooting This section describes how to determ ine if th e system board is malfunctioning or not. Start with Procedure 1 and continue with the other procedures as instructed.
2 Troubleshooting Procedures Satellite P500 and Satellite Pro500 Maintenanc e Manual (960-Q08 ) 12 Procedure 1 Message Check When the power is turned on, the system perfor ms the Power On Self Test (POST) installed in the BIOS ROM. The POST tests each IC on the system board and initializes it.
2 Troubleshooting Procedures Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) 13 If any other error message displays, perform Check 3. Check 3 The IRT checks the system board. When the IRT detects an error, the system stops or an error message appears.
2 Troubleshooting Procedures Procedure 2 Debugging Port Check Check the MiniPCI Debug board. The tool for debug port test is shown below. Figure 2-1 A set of to ol for debug port test The test procedures are follows: 1.
2 Troubleshooting Procedures Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) 15 Code Beeps POST Routine Description 14h Initialize keyboard controller 16h 1-2-2-3 B.
2 Troubleshooting Procedures Satellite P500 and Satellite Pro500 Maintenanc e Manual (960-Q08 ) 16 66h Configure advanced cache registers 67h Initialize Multi Processor APIC 68h Enable external and CP.
2 Troubleshooting Procedures Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) 17 Code Beeps POST Routine Description AAh Scan for F2 key stroke ACh Enter SETUP AEh C.
2 Troubleshooting Procedures Satellite P500 and Satellite Pro500 Maintenanc e Manual (960-Q08 ) 18 Code Beeps For Boot Block in Flash ROM E0h Initialize the chipset E1h Initialize the bridge E2h Initi.
2 Troubleshooting Procedures Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) 19 Procedure 3 Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu. These tests check the system board.
2 Troubleshooting Procedures Satellite P500 and Satellite Pro500 Maintenanc e Manual (960-Q08 ) 20 2.5 USB FDD Troubleshooting To check if the USB FDD is malfunctioning or not, follow the troubl eshooting procedures below as instructed.
2 Troubleshooting Procedures Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) 21 Procedure 2 Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the USB FDD, tu rn on the computer and run the test.
2 Troubleshooting Procedures Satellite P500 and Satellite Pro500 Maintenanc e Manual (960-Q08 ) 22 Procedure 3 Connector Check and Replacement Check USB FDD is connected to USB port on system board and US board. US board is also connected to system board by cable.
2 Troubleshooting Procedures Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) 23 Check 2 USB FDD may be fau lty. Replace it with a new one. If the problem still occurs, perform Check 3. Check 3 Connect USB FDD to each port embedded on system board.
2 Troubleshooting Procedures Satellite P500 and Satellite Pro500 Maintenanc e Manual (960-Q08 ) 24 2.6 2.5” HDD Troubleshooting To check if 2.5” HDD is malfunctioning or not, follow the troubleshooting procedures below as instructed.
2 Troubleshooting Procedures Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) 25 Procedure 2 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM.
2 Troubleshooting Procedures Satellite P500 and Satellite Pro500 Maintenanc e Manual (960-Q08 ) 26 Procedure 3 Format Check The computer’s HDD is formatted using the MS-DOS FORMAT program or the physical format program of the test program. To fo rmat the HDD, start with Check 1 below and perform the other steps as required.
2 Troubleshooting Procedures Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) 27 Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnosti cs Disk. Perform all of the HDD tests in the Hard Disk Drive Test.
2 Troubleshooting Procedures Procedure 5 Connector Check and Replacement Check HDD(s) is/are connected to the connector(s) on the system board. Th e connection of HDD(s) and board may be defective. Otherwise, they may be faulty. Disassemble the com puter following instructions in Chapter 4, Replacement Procedures and perform the following checks.
2 Troubleshooting Procedures Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) 29 2.7 Keyboard Troubleshooting To check if the computer’s keyboard is malfunctioning or not, follow the troubleshooting procedures below as instructed.
2 Troubleshooting Procedures Procedure 2 Connector and Replacement Check The connection of cable and board may be de fective. Otherwise, they may be faulty.
2 Troubleshooting Procedures Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) 31 2.8 Touch pad Troubleshooting To check if the computer’s touch pad is malfunctioning or not, follow the troubleshooting procedures below as instructed.
2 Troubleshooting Procedures Procedure 2 Connector and Replacement Check The connection of cable and board may be de fective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure the cable is fi rmly connected to system board.
Troubleshooting Procedures Satellite P500 Maintenan ce Manual (960-Q08) 33 2.9 Display Troubleshooting To check if the computer’s display is ma lfunctioning or not, follow the troubleshooting procedures below as instructed.
Troubleshooting Procedures Procedure 3 Connector and Cable Check LCD Module is connected to system board by an LCD/FL cable. FL inverter board is also connected to system board by an LCD/FL cable . And, fluorescent lamp is connected to FL inverter board by HV cable.
Troubleshooting Procedures Satellite P500 Maintenan ce Manual (960-Q08) 35 Procedure 4 Replacement Check Fluorescent lamp, FL inverter, LCD module, HV cable and LCD/FL cable are connected to display circuits.
Troubleshooting Procedures 2.10 Optical Disk Drive Troubleshooting To check if optical disk drive is malfunctioni ng or not, follow the troubleshooting procedures below as instructed.
Troubleshooting Procedures Satellite P500 Maintenan ce Manual (960-Q08) 37 Check 3 System board may be faulty. Replace it with ne w one following the instructions in Chapter 4.
Troubleshooting Procedures 2.11 Modem Troubleshooting To check if modem is malfunctioning or not, fo llow the troubleshooting procedures below as instructed.
Troubleshooting Procedures Satellite P500 Maintenan ce Manual (960-Q08) 39 Check 2 Modem cable m ay be faulty. Replace it with a new one. If the problem still occurs, perform Check 3. Check 3 MDC may be faulty. Replace it with a new one following the steps in Chapter 4.
Troubleshooting Procedures 2.12 LAN Troubleshooting To check if the computer’s LAN is malfunc tioning or not, follow the troubleshooting procedures below as instructed.
Troubleshooting Procedures Satellite P500 Maintenan ce Manual (960-Q08) 41.
Troubleshooting Procedures Satellite P500 Maintenance Manual (960-Q08) 42 2.13 Wireless LAN Troubleshooting To check if the computer's W ireless LAN is malfunctioning or not, follow the troubleshooting procedures below as instructed.
Troubleshooting Procedures Procedure 2 Antennas' Connection Check The wireless LAN function-wiri ng diagram is shown below: Any of the connections may be defective.
Troubleshooting Procedures Satellite P500 Maintenance Manual (960-Q08) 44 Procedure 3 Replacement Check Wireless LAN card, wireless LAN antenna or system board may be faulty.
Troubleshooting Procedures 2.14 Sound Troubleshooting To check if the sound function is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Connector Check Procedure 2: Replacement Check Procedure 1 Connector Check The connection of sound system is shown in the following figure.
Troubleshooting Procedures Satellite P500 Maintenance Manual (960-Q08) 46 Procedure 2 Replacement Check If External microphone/Headphone does not work properly, perform check 1. If Internal microphone /Speaker does not work properly, perform check 2.
Troubleshooting Procedures 2.15 Fingerprint Troubleshooting To check if the computer’s Fingerprint is ma lfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute Fingerprint test in the test program .
Troubleshooting Procedures 2.16 Bluetooth Troubleshooting To check if the computer’s B lue tooth is malfunctioning or not, follow the troubleshooting procedure below as instructed. Procedure 1: Connector Check and Replacement Check Procedure 1 Connector Check an d Replacement Check The B lue tooth function is connected to system board.
Test Program for Field. Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 1 Chapter 3 Diagnostic Programs.
Test Program for Field. 2 Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual Chapter 3 Contents 3.1 Tests and Diagnostics Software Overview ............................................................ 3-3 3.2 Executing the Diagnostic Test .
Test Program for Field. Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 3 3.1 Tests and Diagnostics Software Overview This chapter explains how to use the Tests and Diagnostics Software for the Satellite P500 and Satellite Pro P500 computer systems.
Test Program for Field. 3.2 Executing the Diagnostic Test DOS is required to run the Diagnostics Program. To start the programs follow these steps: 1. Create a DOS bootable disk and copy all the files from the Tests and Diagnostics software to the disk.
Test Program for Field. The following menu displays: :Select item Enter:Decision item Esc:Escape TOSHIBA Satellite(Pro) P500 Diagnostics Version V1.00 [ DIAGNOSTICS MENU ] 01. DIAGNOSTIC TEST 02. RUNNING TEST 03. DMI INFORMATION 04. LOG UTILITIES 05. SYSTEM CONFIGURATION ::Select item ESC :Escape 06.
Test Program for Field. 4. Select the subtest you want to execute and press Enter . The following menu displays: 6 Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 5. Select the desired test from the subtest menu and press Enter . The following Test Parameter menu displays: [ DIAGNOSTICS MENU ] 01.
Test Program for Field. Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 7 NOTES : The Item2 and 3 of Test Parameter are not used by some tests. Go To Test Move the highlight bar to Go To Test and press Enter to start executing the test.
Test Program for Field. 8 Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 3.3 Subtest names Table 3-1 lists the subtest names for each test program in the Diagnostic Test menu.
Test Program for Field. Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 9 Table 3-1 Subtest Names(2/3) No. Test Name No. Subtest Name 05 FLOPPY DISK TEST 01 02 03 04 05 Sequential R.
Test Program for Field. 10 Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual Table 3-1 Subtest Names(3/3) No. Test Name No. Subtest Name 10 MULTIMEDIA TEST 01 02 03 04 Sequential Read.
Test Program for Field. 3.4 System Test To execute the System Test select 01 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The System Test contains three subtests. Move the highlight bar to the subtest you want to execute and press Enter .
Test Program for Field. 12 Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual Subtest 03 CPU Temperature This will display CPU Temperature for check , press [ESC] to exit . [CPU_TEMP.EXE] Program Version : 1.3 03-09-2009 CPU Temperature : XX GPU Temperature : XX NOTES : If no external Graphics , GPU not report temperature .
Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program The portion which PC and Test-Fixture contact is green. Set method of PC 3 Test1 Judgment If all data is less than ranges, it will be OK.
Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC 4 Test2 Judgment If all data is less than ranges, it will be OK.
Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 15 5 Test3 Judgment If all data is less than ranges, it will be OK.
Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC 16 Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 6 Test4 Judgment If all data is less than ranges, it will be OK.
Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC 7 Test5 Judgment If all data is less than ranges, it will be OK. 8 Inspection Judgment If all data is less than ranges, it will be OK.
Test Program for Field. 18 Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual.
Test Program for Field. Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 19 3.5 Memory Test To execute the Memory Test select 02 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The Memory Test contains five subtests that test the computer’s mem ory.
Test Program for Field. 20 Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 5. Address pattern test “16 bit write and 16 bit read” of address pattern data is executed and the new data is compared with the original data. Test data = 0000H, 0004H, 0008H, 000CH,.
Test Program for Field. Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 21 with the original data patterns. Addresses are displayed in 64KB increments during the test. Test Process: 1. Byte Enable Test One bit write/ 8 bit read” is executed and the new data is compared with the original data.
Test Program for Field. 22 Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual Test Process: 1. Checks the memory size to determ ine the maximum size of installed memor y. 2. Tests memory addresses 0 to the m aximum installed. 3. Writes, reads, and compares test data after a m emory refresh cycle (16ms or more).
Test Program for Field. 3.6 Keyboard Test To execute the Keyboard Test select 03 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The Keyboard Test contains five subtests that test the computer’s keyboard and mouse actions.
Test Program for Field. 24 Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual Subtest 04 Hot Key Display [9 Key] This subtest is used for the 9 hot key and functions the same as Subtest 1.
Test Program for Field. Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 25 LEFT PRESS RIGHT PRESS TOUCH_PAD TEST Please Do Not Press the Left and Right Button At The Same Time.
Test Program for Field. 3.7 Display Test To execute the Display Test select 04 from the Diagnostic Test Menu, press Enter and follow the directions displayed on the screen. The Display Test contains twelve subtests that test the display in various modes.
Test Program for Field. Press Enter if NO was selected for Test Loop on the Test Parameter Menu. Press Ctrl + break if YES was selected for Test Loop on the Test Parameter Menu. Subtest 02 Character Set This subtest displays the character codes 00H - FFH, using Mode 01H (40*25).
Test Program for Field. Subtest 03 80 * 25 Character Display This subtest uses 80*25 video resolution to display character codes 20H - 7EH using Mode 03H (80*25).
Test Program for Field. Subtest 04 320 * 200 Character Display This subtest uses 320*200 video resolution to display green, red and yellow followed by cyan, magenta, and white.
Test Program for Field. 320*200 GRAPHICS DISPLAY : [ D ] BLACK D GRAY BLUE L BLUE GREEN L GREEN CYAN L CYAN RED L RED MAGENTA L MAGENTA BROWN YELLOW WHITE I WHITE Press [Enter] KEY Press ENTER to disp.
Test Program for Field. Subtest 05 640 * 200 Character Display This subtest uses 640*200 video resolution to display three windows, each window drives a different set of dots: even dots, odd dots and all dots. The screen below displays when this subtest is executed.
Test Program for Field. Subtest 06 640 * 480 Character Display This subtest uses 640*350 video resolution to display 16 colors: black, blue, green, cyan, red, magenta, brown, white, dark gray, light blue, light green, light cyan, light red, light magenta, yellow, and intensified white.
Test Program for Field. 640*480 GRAPHICS DISPLAY : [12 ] BLACK DARK GRAY BLUE LIGHT BLUE GREEN LIGHT GREEN CYAN LIGHT CYAN RED LIGHT RED MAGENTA LIGHT MAGENTA BROWN YELLOW WHITE INTENSIFIED WHITE Press [Enter] KEY To exit this subtest and return to the Display Test menu: Press Enter if NO was selected for Test Loop on the Test Parameter Menu.
Test Program for Field. Subtest 07 Display Page This subtest displays video pages zero through seven. DISPLAY PAGE 0 000000000000000000000000000000000000000000000000000000000000000 0............................................................0 0......
Test Program for Field. Subtest 08 "H" Pattern Display This subtest displays a full screen of "H" patterns. HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HH.
Test Program for Field. Subtest 10 Color Graphics Display This subtest displays three colors, cyan, white and yellow on the screen as shown below. 640 * 480 GRAPHICS DISPLAY CYAN WHITE YELLOW To exit this subtest and return to the Display Test menu: Press Enter if NO was selected for Test Loop on the Test Parameter Menu.
Test Program for Field. Subtest 11 Color Attributes Display This subtest displays 16 colors: black, blue, green, cyan, red, magenta, brown, white, dark gray, light blue, light green, light cyan, light red, light magenta, yellow, and intensified white.
Test Program for Field. NOTE: The following screen does not display correctly. It will be amended in the next version. 38 Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual Press [Enter] Key Press Enter to execute the VRAM mapping test which displays a vertical line at four dot intervals using Mode 12.
Test Program for Field. Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 39 Press [Enter] Key To exit this subtest and return to the Display Test menu: Press Enter if NO was selected for Test Loop on the Test Parameter Menu. Press Ctrl + break if YES was selected for Test Loop on the Test Parameter Menu.
Test Program for Field. 40 Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual Subtest 12 Color Tiling This subtest displays black, gray, white, and 3 gradations of red, green, and blue as shown in the following display.
Test Program for Field. Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 41 3.8 Floppy Disk Test CAUTION : Before running the floppy disk test, prepare a formatted work disk. Remove the diagnostics disk and insert the work disk into the FDD.
Test Program for Field. 42 Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual Subtest 04 Write Specified Address NOTE : The first two digits of the ADDRESS indicate which track is being tested, the next two digits indicates the head, and the last two digits indicate the sector.
Test Program for Field. Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 43 3.9 Hard Disk Test To execute the Hard Disk Test select 06 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The Hard Disk Test contains eight subtests that test the functions of the hard disk drive.
Test Program for Field. 44 Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual Subtest 04 Cross Talk and Peak Shift This subtest writes eight of the most likely to fail data patterns (shown below) to a cylinder on the HDD, then reads the data while moving from cylinder to cylinder.
Test Program for Field. Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 45 Subtest 07 Sequential Write This subtest writes specified data to all cylinders on the HDD. The following message displays on the screen to enter the test data.
Test Program for Field. 3.10 Real Time Clock Test To execute the Real Time Clock Test select 07 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The Real Time Clock Test contains three subtests that test the computer’s real time functions.
Test Program for Field. Subtest 02 Backup Memory This subtest writes 50 bytes of test data (FFH, AAH, 55H, and 00H) to the CMOS 14 th address, then reads the new data and compares it to the original data. Subtest 03 Real Time Carry CAUTION : When this subtest is executed, the current date and time are reset.
Test Program for Field. 48 Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 3.11 Cache Memory Test To execute the Cache Memory Test select 08 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The Cache Memory Test contains eight subtests that test the computer's cache m emory.
Test Program for Field. Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 49 Subtest 04 Bit Shift Pattern Test This subtest reads the contents of cache memory and saves it into RAM. The subtest then writes the bit shift data patterns (1 bit shifted every 4 bytes ), reads the new data and compares the result with the original data.
Test Program for Field. 50 Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 3.12 High Resolution Display Test To execute the High Resolution Display Test select 09 from the Diagnostic Test Menu, press Enter and follow the directions on the screen.
Test Program for Field. Subtest 02 640*480 Mode Display This subtest uses 640*480 video resolution to display a high resolution white frame, 256 letter types (8*16 pixels) and 64 gradations of white, red, green, and blue as shown below.
Test Program for Field. Subtest 03 800 * 600 Mode Display This subtest uses 800*600 video resolution to display a high resolution white frame, 256 letter types (8*16 pixels) and 256 gradations of white, red, green, and blue as shown below.
Test Program for Field. Subtest 04 1024* 768 Mode Display This subtest uses 1024*768 video resolution to display a high resolution white frame, 256 letter types (8*16 pixels) and 64 gradations of white, red, green, and blue as shown below.
Test Program for Field. Subtest 05 “H” Pattern Display This subtest uses the 1024*768 Mode to display a high resolution white frame, “H” letters (8*16 pixels fonts), at 128 letters by 48 lines.
Test Program for Field. Subtest 06 Focus Test ( “E” Pattern) This subtest sets the 1024*768 Mode and displays “E” patterns (18*18 dot fonts), at 56 letters *42 lines surrounded by a high resolution white frame.
Test Program for Field. 56 Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 3.13 Multimedia Test To execute the Multimedia Test select 10 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The Multimedia Test contains four subtests that test the computer's m ultimedia functions.
Test Program for Field. Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 57 3.14 MEMORY2 Test To execute the Expansion Test select 11 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The MEMORY2 Test contains four subtests that test the computer's.
Test Program for Field. 58 Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual Tee test method is the same as Subtest2. However, the data to be used differs.
Test Program for Field. Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 59 3.15 Error Codes and Error Status Names The following table lists the error codes and error status names for the Diagnostic Tests.
Test Program for Field. Table 3-2 Error codes and error status names (2/2) Device Name Error Code Error Status Name HDD BB Undefined Error CC Write Fault E0 Status Error F0 No Sense Error ?? Other Err.
Test Program for Field. Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 61 3.16 Running Test NOTES : 1. You may add or delete subtests using the Running Test Edit Item function, see Section 3.20. 2. Do not forget to insert a work disk in the FDD.
Test Program for Field. 62 Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 3.17 DMI INFOEMATION Select 03 from the Diagnostics Menu and press Enter to Check or W rite DMI Information Data: 3.
Test Program for Field. Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 63 b. Wireless LAN ID ( 001E4CXXXXXX ) c. AC Adapter Select [1]65W [2]75W [3]95W [4]120W Select 1 ~ c to keyi.
Test Program for Field. 3.18 Log Utilities This function logs error information generated while a test is in progress and stores the results in RAM (Maximum error log : 500 tim es). This function can store data on a floppy disk. If the power switch is turned off, the erro r inform ation will be lost.
Test Program for Field. Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 65 2. Error information displayed on the screen can be manipulated with the following number keys: The 1 key scrolls the display to the next page. The 2 key scrolls the display to the previous page.
Test Program for Field. 3.19 System Configuration Select 05 from the Diagnostics Menu and press Enter to display the following system configuration: SYSTEM CONFIGURATION : * - BIOS VER = VX.XX KBC VER = XXXX * - MAC ADDRESS : XXXXXXXXXXXX * - 0 ASYNC ADAPTER * - 1 HDD DRIVE(S):XXXXXXXXXXXXXXXXXXXXXXXXXX FW Rev.
Test Program for Field. 3.20 Running Test Edit Item 3.20.1 Function Description Function description lets you add or delete the subtests used to execute the Running Test. The following screen displays after pressing the Tab key to edit an item in the Running Test.
Test Program for Field. 68 Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual 1. Enter a number or 0 for Loop Count and press Enter . Select a number from 1 to 65535 to define the num ber of times the Running Test executes. Select 0 to run the test continuously until halted by the user.
Test Program for Field. 3.21 Common Tests and Operation 3.21.1 How to operate a window To input parameters, or open a window use the following keys. key : to move a highlight bar [Enter] key : to select an item at the highlight bar [Esc] key : to close the current window and go back to the previous window 3.
Test Program for Field. 70 Satellite P500 and Satellite Pro P500 Tests and Diagnostics Manual Pass Count Displays the number of times the test has been executed.
Test Program for Field. 3.21.4 Test Stop Display If an error occurs during a Subtest and YES is selected for Error Stop, the following message displays: [HALT OPERATION] 1. Test end 2. Continue 3. Retry * Select 1, 2, or 3 The three selections have the following functions: 1: Terminates the test program and exits to the subtest menu.
Replacement Procedures Satellite P500 and Satellite Pro5 00 Maintena nce Manual (9 60-Q08) 4-i Chapter 4 Replacement Procedures.
Replacement Procedures Satellite P500 and Satellite Pro5 00 Maintena nce Manual (9 60-Q08) 4-ii Chapter 4 Contents 4.1 Overview ................................................................................................................... .4 - 1 Safety Precautions .
Replacement Procedures Satellite P500 and Satellite Pro5 00 Maintena nce Manual (9 60-Q08) 4-iii Figures Figure 4-2-1 Rem ove the battery pack.............................................................................. 4-8 Figure 4-2-2 Install the battery pack .
Replacement Procedures Satellite P500 and Satellite Pro5 00 Maintena nce Manual (9 60-Q08) 4-iv Figure 4-12-3 Remove the touchpad and touchpad board………………………………..4-41 Figure 4-13-1 Remove the USB Board .........................
Replacement Procedures 4 2 4.1 Overview This chapter describes the procedure for rem oving and replacing the fi eld replaceable units (FRUs) in the PC. It may not be necessary to remove all the F RUs in order to replace one. The chart below provides a guide as to whic h other FRUs must be removed before a particular FRU can be removed.
Replacement Procedures Satellite P500 and Satellite Pro5 00 Maintena nce Manual (9 60-Q08) 4-2 Safety Precautions Please read the following safety instructions before disassembling the computer and always follow the instructions w hile working on the computer.
Replacement Procedures Satellite P500 and Satellite Pro5 00 Maintena nce Manual (9 60-Q08) 4-3 Before You Begin Take note of the following points before star ting work. Always remove the AC adapter and battery pack before commencing any of the procedures.
Replacement Procedures Disassembly Procedure Three main types of cable connector are used. • Pressure plate connector • Spring connector • Normal pin connector When disconnecting a pressure plate connector, lift up the tag on one side of the plastic pressure plate on the connector and pull the cab le out from the connect or.
Replacement Procedures Satellite P500 and Satellite Pro5 00 Maintena nce Manual (9 60-Q08) 4-5 Assembly Procedure After the computer has been disassembled and th e part that caused the fault has been repaired or replaced, the computer must be reassem bled.
Replacement Procedures Screw Tightening Torque Use the following torque when tightening screws. CAUTION : Overtightening may damage screws or parts. Undertightening may allow screws to loosen (and possibly fall ou t) causing a short circuit or other damage.
Replacement Procedures Satellite P500 and Satellite Pro5 00 Maintena nce Manual (9 60-Q08) 4-7 Screw Notation To make maintenance of the co mputer easier, markings of the kinds of the screws including the types and lengths are i ndicated on the computer body.
Replacement Procedures 4.2 Battery pack Removing the battery pack The following describes the procedure for rem o ving the battery pack (See Figure 4-2-1). CAUTION: Take care not to short circuit the te rminals when removing the battery pack. Similarly, do not drop, knock, scratch, disassemble, twist, or bend the battery pack.
Replacement Procedures NOTE : Dispose of the used battery pack in a ccordance with the laws and ordinances of your local authority. Installing the battery pack The following describes the procedure for inst alling the battery pack (See Figure 4-2-2).
Replacement Procedures 4.3 PC card Removing a PC card The following describes the procedure for removing a PC card (See Figure 4-3-1). CAUTION: Insert or remove a PC card in accordan ce with any instructions in a PC card manual or the manuals of the co mputer system you are using.
Replacement Procedures 1. Make sure the PC card does not stick out. 2. Insert a PC card and press it until it is secu rely connected. Figure 4-3-2 Insert a PC card Satellite P500 and Satellite Pro5 00.
Replacement Procedures 4.4 HDD (Main HDD) Removing a MAIN HDD-H9.5mm / HDD-H12.5mm The following describes the procedure for re moving the main HDD (See Figure 4-4-1 to 4-4- 3). CAUTION: Take care not to press on the top or bottom of a HDD. Pressure may cause data loss or damage to the device.
Replacement Procedures CAUTION: When a HDD is installed, they are inst alled in the position as the following figure. Figure 4-4-2 Remove the MAIN HDD assembly Satellite P500 and Satellite Pro5 00 Mai.
Replacement Procedures 5. Remove the following screws securing the HDD holder and remove the HDD holder . • M3.0 × 3.0B FLAT BIND screw x4 Figure 4-4-3 Remove MAIN HDD Satellite P500 and Satellite .
Replacement Procedures Satellite P500 and Satellite Pro5 00 Maintena nce Manual (9 60-Q08) 4-15 Installing MAIN HDD-H9.5mm / HDD-H12.5 mm The following describes the procedure for installing the main HDD. 1. Install a HDD to the HDD holder and secure it with the fo llo wing screws .
Replacement Procedures 4.5 Optical disk drive NOTE : Do not apply excessive force to the top of an optical disk drive. Do not touch the shaded portion of the fi gure below, when the drive is removed or installed. Removing an optical disk drive The following describes the procedure for rem o ving an optical disk drive (See Figure 4-5- 1and 4-5-2).
Replacement Procedures Figure 4-5-2 Disassemble the side bracket Installing an opt ical disk drive The following describes the procedure fo r installing an optical disk drive. 1. Attach the ODD bracket to an optical disk drive and secur e it with the following screws .
Replacement Procedures 4.6 HDD (SECOND HDD) Removing second HDD-H9.5mm / HDD-H12.5mm The following describes the procedure for re moving the second HDD (See Figure 4-6-1 to 4- 6-3). CAUTION: Take care not to press on the top or bottom of a HDD. Pressure may cause data loss or damage to the device.
Replacement Procedures CAUTION: When a HDD is installed, they are inst alled in the position as the following figure. Figure 4-6-2 Remove the SECOND HDD assembly Satellite P500 and Satellite Pro5 00 M.
Replacement Procedures 8. Remove the following screws securing the HDD holder and remove the HDD holder . • M3.0 × 3.0B FLAT BIND screw x4 Figure 4-6-3 Remove the screws and HDD holder Satellite P5.
Replacement Procedures Satellite P500 and Satellite Pro5 00 Maintena nce Manual (9 60-Q08) 4-21 Installing Second HDD-H9.5mm / HDD-H12.5mm The following describes the procedure for installing a HDD. 9. Install a HDD to the HDD holder and secure it with the fo llo wing screws .
Replacement Procedures Satellite P500 and Satellite Pro5 00 Maintena nce Manual (9 60-Q08) 4-22 4.7 Memory module CAUTION: The power of the computer must be turned off when you remove a memory module. Remove a memory module with the power on risks damaging the module or the computer itself.
Replacement Procedures Figure 4-7-1 Remove memory slot cover Figure 4-7-2 Remove a memory module Satellite P500 and Satellite Pro5 00 Maintena nce Manual (9 60-Q08) 4-23.
Replacement Procedures Installing a memory module To install a memory module, confirm that the com puter is in boot mode. Then perform the following procedure (See Figure 4-7-3). 1. Insert a memory module into the connector of the com puter slantwise (term inal side first) and press it to connect firmly.
Replacement Procedures Satellite P500 and Satellite Pro5 00 Maintena nce Manual (9 60-Q08) 4-25 4.8 Keyboard Removing the keyboard The following describes the procedure for rem oving the keyboard (See Figure 4-8-1). CAUTION: As the keycap may fall out, when handling the keyboard always hold it by the frame and do not touch the keycap.
Replacement Procedures Figure 4-8-1 Remove screws for KB Holder Satellite P500 and Satellite Pro5 00 Maintena nce Manual (9 60-Q08) 4-26.
Replacement Procedures Satellite P500 and Satellite Pro5 00 Maintena nce Manual (9 60-Q08) 4-27 Installing the keyboard The following describes the procedure for installing the keyboard. 1. Turn the keyboard upside down and place it on the palm rest as its face do wn.
Replacement Procedures 4.9 Wireless LAN card Removing a Wireless LAN card The following describes the procedure for re moving a W ireless LAN card (See Figure 4-9-1 to 4-9-2). 1. Remove the following screw of wireless cover securing wireless LAN card cover and remove it.
Replacement Procedures Figure 4-9-2 Remove a wireless LAN card Satellite P500 and Satellite Pro5 00 Maintena nce Manual (9 60-Q08) 4-29.
Replacement Procedures Installing a Wireless LAN card The following describes the procedure for installing a W ireless LAN card. 1. Insert a wireless LAN card terminals slantwise into the connector on the com puter and press a wireless LAN card and lock the secure screws.
Replacement Procedures 4 4.10 Display assembly Removing the display assembly The following describes the procedure for rem o ving the display assembly (See Figure 4-10-1 to 4-10-5). 1. Close the display and turn the computer upside down. 2. Remove the battery pack (See Figure 4-2-1) 3.
Replacement Procedures Figure 4-10-2 Remove the screws (from bottom side) 6. Disassemble KBD Holder and Keyboard screw (See Figure 4-8-1) 7. Remove the screws from the top side and remove the cover.
Replacement Procedures 8. Disconnect the FFC and cables. 9. Disassembly TOP ASSY 10. Pull out the wireless LAN antenna and LCD cables from the guide Figure 4-10-4 Remove the Wireless Antenna and LCD cable Opening the display to 135degree, and remove the hinge screw.
Replacement Procedures Figure 4-10-5 Remove the hinge screws 11. Pulling out the pole of hinge from the hole of hinge assembly, rem ove the display assembly from the base assembly.
Replacement Procedures Satellite P500 and Satellite Pro5 00 Maintena nce Manual (9 60-Q08) 4-35 Installing the display assembly The following describes the procedure for installing the display assembly. 1. Inserting the pole of hin ge to the hole of hinge assembly, set the display assembly on the base assembly.
Replacement Procedures 4.11 Cover assembly Removing the cover assembly The following describes the procedure for rem oving the cover assembly (See Figure 4-11-1 to 4-11-3). 1. Turn over the computer. 2. Remove the following screws securing the cover assembly from the back and bottom of computer.
Replacement Procedures 3. Remove the following screws securing the cover assembly from the front of computer. Pull up and remove the cover assembly from the base assembly . Figure 4-11-2 Remove the screws (front) and cover assembly 4. Disconnect the touch pad flat cable/Fingerprint cable from the connector on the system board.
Replacement Procedures Satellite P500 and Satellite Pro5 00 Maintena nce Manual (9 60-Q08) 4-38 5. Remove the following screws securing the cover assembly from the front of computer. Pull up and remove the cover assembly from the base assembly . M2.5 × 6.
Replacement Procedures Satellite P500 and Satellite Pro5 00 Maintena nce Manual (9 60-Q08) 4-39 Installing the cover assembly The following describes the procedure for installing the cover assembly. 1. Install the cover assembly to the base assem bly.
Replacement Procedures 4.12 Touch pad Removing the touch pad The following describes the procedure for removing the touch pad (See Figure 4-12-1 to 4- 12-3). 1. Peel off the glass tape and disconnect the touch pad flat cable, Fingerprint cable from the connector on the touch pad.
Replacement Procedures Figure 4-12-2 Loose the M2.5x3 screw Figure 4-12-3 Remove the touchpad and touchpad board Satellite P500 and Satellite Pro5 00 Maintena nce Manual (9 60-Q08) 4-41.
Replacement Procedures Satellite P500 and Satellite Pro5 00 Maintena nce Manual (9 60-Q08) 4-42 Installing the touch pad The following describes the procedure for installing the touch pad. 1. Peel off the separator covering on the sensor portion of a new touch pad.
Replacement Procedures 4.13 USB Boa rd The following describes for removing th e cover assembly (See Figure 4-13-1). Removing the USB board 1. Pull out the USB cable, Audio cable, from USB board connector. 2. Loose the below screws and then incline pull out USB board.
Replacement Procedures 4.14 System board CAUTION: 1. when handling the system board, always hold by the edges. Do not touch the printed circuit face. 2. if replacing with a new system board, execute the subtest01 Initial configuration in section 3.3 “Setting of the hardware configu ration”.
Replacement Procedures 2. Disconnect the speaker cable, LCD CABLE, ANTE NNA, CRT cable, USB cable, FM CABLE, MDC CABLE, and TV-F ANTENNA from the connector on the system board. 3. Remove the following screws securing the fan and the system board and remove the system board .
Replacement Procedures Satellite P500 and Satellite Pro5 00 Maintena nce Manual (9 60-Q08) 4 6 Installing the system board The following describes the procedur e for installing the system board. 1. Secure the system board with the following screws . M2.
Replacement Procedures 4.15 CPU Removing the CPU heat sink The following describes the procedure for rem o ving the CPU heat sink (See Figure 4-15-1 to 4-15-2). 1. Disconnect the Heat sink cable from the connector on the system board 2. Remove the following screws securing the heat sink holder along 1 to 4.
Replacement Procedures 4. Unlock the CPU by rotating the cam on the CPU socket 120 degrees to the counterclockwise with a flat-blade screwdriver. 5. Remove the CPU . Figure 4-15-2 Remove the CPU Installing the CPU The following describes the procedure for installing the CPU (see Figure 4-15-3) 1.
Replacement Procedures Figure 4-15-3 Apply silicon grease 6. Install the CPU heat sink and heat sink holder and secure them with the following screws along 1 to 4.
Replacement Procedures 4.16 LCD unit / FL inverter CAUTION: When replacing a LCD, it is required that SVP parameter is set. Update with the latest EC/KBC as describe d in Appendix H “EC/KBC Rewrite Procedures”.
Replacement Procedures 3. Pull out one insulator and peel off the other one adhered to the inverter. 4. Disconnect the LCD harnesses from the connectors CN1 on the inverter. 5. Disconnect the HV harnesses from the connectors CN2 on the inverter. 6. Remove the FL inverter while peeling off the double-sided tape .
Replacement Procedures 7. Remove the following screws securing the LCD unit. • M2.5x4.0 screw x2 • M2.5x5.0 screw x8 8. With the bottom edge of the LCD unit on the display cover, lift onl y the top edge of the LCD unit. After peeling off the CONDUTIVE tape , disconnect the LCD harness from the connector on the back of the LCD.
Replacement Procedures 10. Remove the following screws securing the LCD support (LCD unit side) and rem ove the hinge from the LCD unit. • M2.0x2.5 screw x8 Figure 4-16-4 Remove the LCD hinge Satell.
Replacement Procedures Satellite P500 and Satellite Pro5 00 Maintena nce Manual (9 60-Q08) 54 Installing the LCD unit/FL Inverter The following describes the procedure for installing the LCD unit and FL inverter. Install the LCD supports (LCD unit side) and hi nge to the LCD and secure them with the following screws .
Replacement Procedures 4.17 Application for Thermal pad and g rease on CPU, North Bridge, and VGA board (see Figure 4-17-1 to 4-17-3) I. For Silvis thermal pad on North Bridge and grease on CPU Figure.
Replacement Procedures Figure 4-17-2 Apply silicon grease for North Bridge 2. Thermal pad and grease used on VGA thermal module. Figure 4-17-3 Thermal pad position Satellite P500 and Satellite Pro5 00.
Replacement Procedures Satellite P500 and Satellite Pro5 00 Maintena nce Manual (9 60-Q08) 5 7 RAW PN TSB PN Vendor Description JXTZ1027010 A000048650 THERMAL PAD VGA V-RAM AD(JXTZ1027,3A) JXTZ1026010.
Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) i Appendices.
Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) ii.
Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) iii Appendix Contents Appendix A Handling the LCD Module ......................................................................... A-1 Appendix B Board Layout .........................
Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) iv C.15 CN 28 VGA Connectors ................................................................................ 15 C.17 CN 23 LAN Connectors..............................................
Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) v Appendix F Wiring Diagrams .......................................................................................... F-1 F.1 RGB Monitor ID Wraparound Connector ....................
A-1 Satellite P500 and Satellite Pro500 Maint enance Manual (960-Q08) Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged duri ng assembly or disassembly. Observe the following precautions when handling the LCD module: 1.
Handling the LCD Module 3. If the panel’s surface gets fingerprint or dust, put on gloves and wipe it with static electricity cloth. If it is still d irty, drop some cleaning alcohol on the surf ace and wipe it again. If the surface is much more fingerprint or dust, w e recommend a CRT cleaning agent.
Handling the LCD Module 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the m odule, so guard against damage from electrostatic discharge.
Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage.
Handling the LCD Module 10. If you transport the module, do not use pack ing material that c ontains epoxy resin (amine) or silicon glue (alcohol or oxide).
Satellite P500 and Satellite Pro500 Maintenance Manual ( 960-Q08) Appendix B Appendix B Board Layout B.1 System Board B-1 0 1 0 3 Figure B-1 System board layout (front) 0 2 0 4 0 5 0 6 1 6 1 0 11 1 2 .
Board Layout B-2 Satellite P500 and Satellite Pro500 Maintenance Man ual ( 96 0- Q 08) Figure B-2 System board layout (Back) 36 37 39 29 38 34 33 35 32 3 1 43 30 42 41 40 8.
Board Layout Satellite P500 and Satellite Pro500 Maintenance Manual ( 960-Q08) B-3 able B-1-1 System board ICs and connectors T NUM Location Function (01) CN 3 SPDIF CONN (02) CN5 Audio&USB CONN (.
Board Layout B-4 Satellite P500 and Satellite Pro500 Maintenance Man ual ( 96 0- Q 08) (20) CN14 MMB CONN (21) CN 10 WUSB CONN (22) CN 7 TV Tuner CONN (23) CN6 Power/B CONN (24) U2 Audio IC (25) U 1 3.
Board Layout Satellite P500 and Satellite Pro500 Maintenance Manual ( 960-Q08) B-5 N (40) CN2 4 ESATA CON (41) CN2 3 RJ45 CONN (42) PCN1 VGA Power CONN (43) CN2 8 VGA CONN .
Board Layout NUM Location Function (01) SW1 Mouse Button Left key (02) SW3 Mouse Button Left key (03) SW4 Mouse Button Right key (04) SW2 Mouse Button Right key <Back layout> 01 02 Figure B-2-2 .
Board Layout Satellite P500 and Satellite Pro500 Maintenance Manual ( 960-Q08) B-7 (02) CN1 TP Board to M/B CONN.
Board Layout B.3 Finger Print Board <Front layout> 01 Figure B-3-1 Finger Print Board layout (Front) Table B-3-1 Finger Pr int Board connectors Location Function (01) U2 Finger Printer IC B-8 Sa.
Board Layout <Back layout> 01 Satellite P500 and Satellite Pro500 Maintenance Manual ( 960-Q08) B-9 02 Figure B-3-2 Finger Print Board layout (Back) Table B-3-2 Finger Pr int Board connectors Lo.
Pin Assignment Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 1 Appendix C Pin Assignment CN2 LCD Panel Connectors PIN No. Signal name I/O PIN No.
Pin Assignment Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 2 CN14 MMB Connector PIN No. Signal name I/O PIN No. Signal name I/O 1 +3VPCU --- 2 +5VPCU --- 3 KEY_INT I 4 GND --- 5 3ND_MBDATA I/O 6 3ND_MBCLK I/O CN 9 Keyboard LED Connectors PIN No.
Pin Assignment Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 3 5 --- --- 6 K_LED_P --- 7 MY2 O 8 MY1 O 9 MY0 O 10 MY4 O 11 MY3 O 12 MY5 O 13 MY14 O 14 MY6 O 15 MY7_K O 16 MY3_K O .
Pin Assignment Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 4 CN1 8 Felica Connectors PIN No. Signal name I/O PIN No. Signal name I/O 1 +5V_Felica --- 2 USBP4- I/O 3 USBP4+ I/O 4 GND --- 5 NC --- 6 NC --- CN5 Audio&USB Board Connectors PIN No.
Pin Assignment Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 5 PIN No. Signal name I/O PIN No. Signal n ame I/O 1 GND --- 2 USBP9- I 3 USBP9+ I 4 CPU SB# I/O 5 --- --- 6 --- --- 7 NEW SMCLK I 8 NEW SMDATA I/O 9 +NEW_1.5V I 10 +NEW_1.
Pin Assignment Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 6 CN 16 RTC Battery Connecto rs PIN No. Signal name I/O PIN No. Signal name I/O 1 RTC_NO2 I 2 GND --- CN1 CRT Connectors PIN No.
Pin Assignment Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 7 CN37 Battery Connectors PIN No. Signal name I/O PIN No. Signal name I/O 1 MBAT+ --- 2 MBAT+ --- 3 ID O 4 B/I --- 5 TEMP_MBAT O 6 MBDATA I/O 7 MBCLK I/O 8 GND --- 9 GND --- 10 GND --- 11 GND --- 12 GND --- 13 GND --- CN17 MINI PCI-E Card WLAN Connecto r s PIN No.
Pin Assignment Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 8 25 PCIE_RXP1 O 26 GND --- 27 GND --- 28 +1.5V --- 29 GND --- 30 WL_SMCLK I/O 31 PCIE_TXN0 I 32 WL_SMDATA I/O 33 PCIE.
Pin Assignment Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 9 1 NC --- 2 +3.3V --- 3 XBCCLK-P3P --- 4 GND I/O 5 BCCDET-P3N I/O 6 NC I/O 7 NC I/O 8 NC --- 9 GND --- 10 NC I 11 NC .
Pin Assignment Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 10 CN33 DDR Connector s PI N No. Signal name I/O PIN No. Signal name I/O 1 +0.
Pin Assignment Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 11 45 M_B_DQ17 I/O 46 M_B_DQ16 I/O 47 GND --- 48 GND --- 49 M_B_DQS#2 I/O 50 PM_EXTTS#1 O 51 M_B_DQS2 I/O 52 M_B_DM2 I.
Pin Assignment Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 12 97 M_B_A5 I/O 8 M_B_A4 I/O 99 M_B_A3 I/O 10 0 M_B_A2 I/O 101 M_B_A1 I/O 102 M_B_A0 I/O 103 +1.8VSUS --- 104 +1.8VSUS --- 105 M_B_A10 I/O 106 M_B_BS#1 I 107 M_B_BS#0 I 108 M_B_RAS# I 109 M_B_WE# I 11 0 M_CS#2 I 111 +1.
Pin Assignment Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 13 149 GND --- 150 GND --- 151 M_B_DQ43 I/O 152 M_B_DQ42 I/O 153 M_B_DQ46 I/O 154 M_B_DQ47 I/O 155 GND --- 156 GND ---.
Pin Assignment Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 14 CN30 HDMI Connectors PIN No. Signal name I/O PIN No. Sig na l name I/ O 1 HDMITX2P_ C --- 2 GND --- 3 HDMITX2N_ C -.
Pin Assignment Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 15 13 GND --- 14 GND --- 15 GND I/O CN28 VGA Connectors PIN No. S P Si ignal name IN No.
Pin Assignment Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 16 50 PEG_TXN7 49 PEG_RXN7 52 PEG_TXP7 51 PEG_RXP7 54 GND 53 GND 56 PEG_TXN6 55 PEG_RXN6 58 PEG_TXP6 57 PEG_RXP6 60 GN.
Pin Assignment Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 17 106 105 Y EXT_HDMI_DDCD AT S SFANON# 108 GND 107 MAINON 110 EXT_LVDS_PNLCL 109 K GFXPG 112 EXT_LVDS_PNLDA 1 T 11 VG.
Pin Assignment Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 18 156 X 155 X 158 5V 157 X 160 5V 159 3V 162 X 161 3V 164 X 163 3V 166 DP_CAD 165 3V 168 CEC 167 3V 170 GND 169 X 172.
Pin Assignment Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 19 5 X-TX2N --- 6 X-TX1N --- 7 X --- 8 X-TX3N --- -TX3P 9 LAN _ VCC4 -- INKLED# - - 10 LAN _ L -- 11 ACTLED -- ND - LAN _ - 12 LAN _ G -- CN24 USB ecto rs I/O PIN No . Signal name I/O Conn PIN No.
Pin Assignment Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 20 21 --- --- 22 --- --- 23 GND --- 24 GND --- CN21 5 in 1 Card R tors PIN No.
Pin Assignment Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 21 41 SM_WPI#/SD_WP_C I 42 D --- 43 GND --- 34 SATA HDD Connectors IN No. l name I/O IN No. l name I/O GN CN P Signa P Signa 1 GND --- 2 SATA_TXP0 O 3 SATA_TXN0 O 4 GND --- 5 SATA_RXN0 _RXP0 I 6 SATA I 7 GND --- 8 +3.
Pin Assignment Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 22 7 GND --- _TMA - 8 CLK_PCIE_MINI3 -- 9 CLK_PCIE_MINI3#_TMA 10 GND 11 TMPSPR-GND PR-SXP 12 TMPS 13 CLKDWN# T 14 ALER.
Pin Assignment Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 23 19 - 20 NC -- RF_EN_WLAN I 21 --- RST# GND 22 PLT I 23 PCIE_RXN5 O 24 +3V_S5 --- 25 E_RXP5 PCI O 26 GND --- 27 V GND --- 28 +1.
Pin Assignment Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) 24 CN3 SPDIF Connectors PIN No. Signal name I/O PIN No. Signal name I/O 1 GND --- 2 BOARD_ID2 --- 3 SPK_L- --- 4 SPK_L.
Display codes Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) D -1 Appendix. D Appendix D Display Codes D.1 Display Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Cap No.
Display codes Satellite P500 and Satellite Pro500 Maintenance Manual ( 960-Q08) D -2 Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Cap No.
Display codes Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) D -3 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Cap No.
Display codes Satellite P500 and Satellite Pro500 Maintenance Manual ( 960-Q08) D -4 Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Cap No.
Display codes Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) D -5 Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Cap No.
Display codes Satellite P500 and Satellite Pro500 Maintenance Manual ( 960-Q08) D -6 Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Cap No.
Display codes Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) D -7 Table D-5 Scan codes in overlay mode Code set 1 Code s et 2 Cap No.
Display codes Satellite P500 and Satellite Pro500 Maintenance Manual ( 960-Q08) D -8 Table D-7 No.126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Co mm o n* E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl* E0 46 E0 C6 E0 7E E0 F0 7E *: This key generates only make codes.
Appendix E Key Layout 1. United Status (US) K eyboard Figure US keyboard 2. United Status (US) K eyboard (Backlight) Figure US keyboard (Backlight) E-1 - Satellite P500 and Satellite Pro500 Mainten an.
3. United Kingdom (UK) K e yboard Figur e UK keyboar d 3. United Kingdom (UK) K e yboard (Backlight) Figur e UK keyboar d (Backlight) E-2 - Satellite P500 and Satellite Pro500 Mainten ance Manual (960.
Satellite P500 and Satellite Pro500 Maintenanc e Manual (960- Q08 ) F-1 Appendix F Appendix F Wiring Diagrams F.1 RGB Monitor ID Wraparound connector ound connector (15PIN to 15PIN) F.
Wiring Diagrams Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) F -2.
Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) Appendix G Appendix G BIOS Rewrite Procedures This Appendix explains how to rewrite the system BIOS program when you update the system BIOS. Tools To rewrite the BIOS, you need the following tool: BIOS/EC/KBC rewriting disk USB doggle Rewriting the BIOS 1.
Satellite P500 and Satellite Pro500 Maintenance Manual (960-Q08) Appendix H Appendix H EC/KBC Rewrite Procedures Same as BIOS rewrite Procedures, please refer appendix G.
Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08) I-1 Appendix I Reliability Appendix I Reliability The following table shows MTBF (Mean Time Between Failures ) in maximum configuration. Table I-1 MTBF Component Time (hours) System 6678.
Reliability Satellite P500 and Satellite Pro500 Maintenan ce Manual (9 60-Q08).
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Toshiba PRO500 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Toshiba PRO500 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Toshiba PRO500 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Toshiba PRO500 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Toshiba PRO500, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Toshiba PRO500.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Toshiba PRO500. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Toshiba PRO500 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
