Manuale d’uso / di manutenzione del prodotto L645D del fabbricante Toshiba
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User ’ s Manual Satellite L640/L640D/L645/L645D Satellite Pro L640/L640D/L645/L645D Series.
User ’s Manual ii T able of Content s Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User ’s Manual iii Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series Chapter 2 The Grand T our Front with t he display closed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Lef t side . . . . . . . . . . .
User ’s Manual iv Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 Password Utility . . . . . . . . . . . . . .
User ’s Manual v Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series Copy Protection . . . . . . . . . . . . . . . . . . . . .
User ’s Manual vi Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series Copyright © 2010 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA.
User ’s Manual vii Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series Memory S tick and Memory S tick PRO are trademarks or registered trademarks of Sony Corporatio n. WinDVD is a trademark of the Corel Corporations. DVD MovieFactory is a trademark of the Corel Corporations.
User ’s Manual viii Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series FCC conditions This device complies with part 15 of the FCC Rules. Operation is subj ect to the following two conditions: 1. This device may not cause harmful interfere nce.
User ’s Manual ix Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series W orking environm ent This product was designed to fulfil the EMC (Electromag netic Compatibility) requirements to be observed for so-called "Residential, commercial an d light industry environments".
User ’s Manual x Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series Modem warning notice Conformity S tatemen t The equipment has been approved to [Commission Decision "CTR21"] for pan-European single termi nal connectio n to the Public Sw itched T eleph one Network (PSTN).
User ’s Manual xi Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series Redial Up to two redial atte mpts can be made. If more th an two redial attempts are made, the modem will return Black Listed . If you are experiencing problems with the Black Listed code, set the interval between redials at one minute or longer .
User ’s Manual xii Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series T elephone comp any procedures The goal of the telephone co mpany is to provide you with the best service it can. In order to do this, it may occasionally be ne cessary for them to make changes in their equipment, opera ti ons, or procedures.
User ’s Manual xiii Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series Instructions for IC CS -03 certified equipment 1. The Industry Canada label identi fies certified e quipment.
User ’s Manual xiv Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series Notes for Users in Australia and New Zealand Modem w arning notice for Australia Modems connected to the Australian te lecoms network must have a valid Austel permit.
User ’s Manual xv Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series ■ Some parameters required fo r compliance with T elecom’s PT C S pecifications are dep endent on th e equipment (PC) associated with this modem.
User ’s Manual xvi Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series ■ The transmit level from this device is set at a fixed level and because o f this there may be circumstances where the performance is less than optimal.
User ’s Manual xvii Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series Following information is only valid for EU-mem ber St ates: Disposal of product s Disposal of batterie.
User ’s Manual xviii Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series REACH - Compliance St at ement The new European Union (EU) chemical regulation, REACH (R egistration, Evaluation, Authorization and Restriction of Chemica ls), entered into force on 1 June 2007.
User ’s Manual xix Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series TEAC ■ DVD Super Multi with Double Layer Recording DV -W28S JUNE 24, 2007 JUNE 24, 2007.
User ’s Manual xx Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series Panasonic System Networks ■ DVD Super Multi UJ890 ■ BD-Combo UJ141 ■ BD-Writer UJ240 HIT ACHI-L G Data Storage, Inc. ■ DVD Super Multi G T30N/G T30F Panasonic System Networks Co.
User ’s Manual xxi Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series T OSHIBA SAMSUNG ST ORAGE TECHNOLOGY ■ DVD Super Multi TS-L633C/TS-L633Y Precautions TOSHIBA SAMSUNG .
User ’s Manual xxii Preface Congratulations on your purchase of the Satellite L640/L640D/L645/L645 D/Satellite Pr o L640/L 640D/L645/L645D series computer . This powerful notebook computer provides excellent expansion capability , includes mu ltimedia functionality , and is desig ned to provide years of reliable, high -performance computing.
User ’s Manual xxiii Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series Icons Icons identify ports, dials, and other parts of your computer . The indicator pane l also uses ic ons to identify th e components it is prov iding information on.
User ’s Manual xxiv Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series T erminology This term is defined in this document as follows: Star t The word " Sta rt " refers to the " " button in Windows 7.
User ’s Manual xxv General Precautions TOSHIBA computers are designed to optimize safety , minimize strain and withstand the rigors of portability . Ho wever , certain precautions should be observed to further reduce the risk of personal injury or damag e to the computer .
User ’s Manual xxvi Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series T o keep your computer in prime operati ng condition, protect your work area from: ■ Dust, moisture, and direct sunlig ht.
User ’s Manual xxvii Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series Mobile phones Please be aware that the use of mob ile phones can inte rfere with the aud io system.
User ’s Manual 1-1 Chapter 1 Getting S t arted This chapter provides an equipment checklist, and basic info rmation to start using your computer . Equipment checklist Carefully unpack your computer , taking care to save the box and packaging materials for future use.
User ’s Manual 1-2 Getting S tarted ■ TOSHIBA Recovery Media Creator ■ TOSHIBA DVD PLA YER (Is preinstalled with some models) ■ WinDVD BD for TOSHIBA (Is preinstalled with some models) ■ TOS.
User ’s Manual 1-3 Getting S tarted ■ Restoring the pre-installed software from the Recove ry hard disk drive ■ Restoring the pre-installed software from your created Reco very Media Connecting the A C adaptor Attach the AC adaptor when you need to cha rge the battery or you want to operate from AC power .
User ’s Manual 1-4 Getting S tarted ■ Always use the TOSHIBA AC adaptor that was included with your computer , or use AC adaptors specified by TOSHIBA to avo id any risk of fire or other damage to the computer . Use of an incompatible AC adaptor could cause fire or damage to the compu ter possibly resulting in serious injury .
User ’s Manual 1-5 Getting S tarted 1. Connect the power cord to the AC adaptor . Figure 1-1 Connecting the power cord to the AC adap tor (2-pin plug) Figure 1-2 Connecting the power cord to the AC adap tor (3-pin plug) 2. Connect the AC adaptor ’s DC output plug to the DC IN 19V jack on the right of the computer .
User ’s Manual 1-6 Getting S tarted Opening the disp lay The display panel can be opened to a wide range of angles for optimal viewing. While holding down the palm rest with one ha nd so that the ma.
User ’s Manual 1-7 Getting S tarted T urning on the power This section describes how to turn on the power - the Power indicator will then indicate the status. Please refer to the Monitoring of power condition section in Chapter 6, Power and Powe r-Up Modes fo r more information.
User ’s Manual 1-8 Getting S tarted T urning off the power The power can be turned off in one of three modes, either Shut Down Mode, Hibernation Mode or Sleep Mode.
User ’s Manual 1-9 Getting S tarted Benefits of Sleep Mode The Sleep Mode feature provide s the following benefits: ■ Restores the previous workin g environment more rapid ly than does the Hibernation Mode feature.
User ’s Manual 1-10 Getting S tarted When you turn the power back on, you can continue where you left when you shut down the computer . Sleep Mode limitations Sleep Mode will not function under the following conditions: ■ Power is turned back on immediately after shutting down.
User ’s Manual 1-1 1 Getting S tarted S tarting Hibern ation Mode T o enter Hibernation Mode, follow the steps below . 1. Click Start . 2. Point to the arro w icon ( ) and then select Hibernate from the menu.
User ’s Manual 1-12 Getting S tarted ■ Press the power button and hold it do wn for five seconds. Once the computer has turned itself off, wait between ten and fifteen seconds before turning the power on again by pressing the power button.
User ’s Manual 1-13 Getting S tarted A recovery image of the software on your computer i s stored on the hard disk drive, and can be copied to eit her DVD or USB Flash Memory by using the following steps: 1. Select either blank DVD or USB Flash Memory .
User ’s Manual 1-14 Getting S tarted Restoring the pre-inst alled sof tware from the Recovery hard disk drive A portion of the total hard disk dr ive space is configured as a hidden recovery partition. This p artition sto res files which can be used to restore pre-installed software in the event of a problem.
User ’s Manual 1-15 Getting S tarted 1. Load the Recovery Med ia into the computer and turn off the computer's power . 2. While holdi ng down F12 key on the keyboard, tu rn on your co mputer - when the TOSHIBA Leading Innovation >>> logo screen appears, release the F12 key .
User ’s Manual 2-1 Chapter 2 The Grand T our This chapter identifies the various co mponen ts of the computer - it is recommended that you become famili ar with each before you operate the computer . Front with the display closed The following fig ure shows the computer ’ s front wi th its display panel in the closed position.
User ’s Manual 2-2 The Grand T our 6 6 6 6 6 Lef t side The following figure shows the comp uter ’s left side. * Provided with some models. Figure 2-2 The left side of the computer System indicato.
User ’s Manual 2-3 The Grand T our ■ Connection to any communication lin e other than an analog phone line could cause a computer system failure. ■ Connect the built-in mod em only to ordinary ana log phone lines. ■ Never connect the built-in mode m to a digital line (ISDN).
User ’s Manual 2-4 The Grand T our Right side The following figure shows the computer ’s right side. Figure 2-3 The right side of the comp uter eSA T A/USB combo port One eSA T A/USB co mbo port, which complies to the USB 2.0 standard, is prov ided on the l eft hand side of the compu ter .
User ’s Manual 2-5 The Grand T our Back The following figure shows the comp uter ’s back. Figure 2-4 The back of the compu ter External monitor port This port provides 15-pin, analog VGA port. This port allows you to connect an external monitor to the computer .
User ’s Manual 2-6 The Grand T our Underside The following figure shows the undersi de of the computer . Y ou shou ld ensure that the disp lay is closed befo re the computer is turned over to avoid causing any damage. Figure 2-5 The underside of the computer 1.
User ’s Manual 2-7 The Grand T our Front with the display op en This section shows the computer with the display panel open. In order to open the display , lift the display panel up and position it at a comfortable viewing angle for you. Figure 2-6 The front of the computer with th e display panel open * Provided with some models.
User ’s Manual 2-8 The Grand T our Micropho ne A built-in microphone allows you to import and record sounds for your application - please refer to the Sound System section in Chapter 4, Operating Basics for more informatio n. Some models are equipped with a built-i n microphone.
User ’s Manual 2-9 The Grand T our To u c h P a d The T ouch Pa d located in the palm rest is used to control the movement of the on-screen pointer . For more information, please refer to the Using the T ouch Pad section in Chapter 4, Operating Basics.
User ’s Manual 2-10 The Grand T our Indicators This section explains ind icator functions. System indica tors LED system indicators next to their resp ective icons, glow when specific computer operations are in progress.
User ’s Manual 2-1 1 The Grand T our Keyboard indicators The following figure shows the position of the CAPS LOCK indicator which shows the following condi tions: ■ When the CAPS LOCK indica tor glows, the keyb oard will produce capitals when any letter is typed.
User ’s Manual 2-12 The Grand T our Region codes for BD drives an d media BD drives and their associated media are manufactured according to the specifications of three marketing regions. Region codes can be set from WinDVD BD ([ Region ] tab in [ Setup ] dialogue).
User ’s Manual 2-13 The Grand T our BDs ■ BD-R discs can be written only once . The recorded dat a cannot be erased or changed. ■ BD-RE discs can be recorded more than once. BD-W riter drive The full-size BD-Writer drive module lets you record data to rewritable CD/DVD/BDs as well as run either 12 cm (4.
User ’s Manual 2-14 The Grand T our BD-Combo drive The full-size BD-Combo drive modul e lets you record data to rewritable CD/DVDs as well as run either 12 cm (4.
User ’s Manual 2-15 The Grand T our AC adaptor The AC adaptor can automa tically adjust to any voltage ranging from 100 to 240 volts and to a fre quency of either 5 0 or 60 hertz, enablin g you to u se this computer in almost all country/ region. The adaptor converts AC power to DC power and re duces the voltage supplied to this computer .
User ’s Manual 3-1 Chapter 3 Hardware, Utilities and Options Hardware This section describes the hardware of your computer . The actual specifications ma y vary depending on the model you purchased. Processor CPU Y o ur computer is equip ped with one processor and processor type varies depending on model.
User ’s Manual 3-2 Hardware, Utilities and Options Memory Power Memory slots 1 GB, 2 GB or 4 GB memory modules can be installed in the computer's two memory slots for a maximum of 8 GB system memory . This computer can be equipped with memory modules of a maximum size of 8 GB.
User ’s Manual 3-3 Hardware, Utilities and Options Disks Legal Footnote (Battery Life) For more information regarding Batter y Life, please refer to the Legal Footnotes section in Appendix G . RTC battery The internal RTC battery backs up the Real T ime Clock (RTC) and calendar .
User ’s Manual 3-4 Hardware, Utilities and Options Optical disc drive Display The computer's internal disp lay panel supports high-resolution video graphics and can be se t to a wide ran ge of viewing angl es for maximum comfort and readability .
User ’s Manual 3-5 Hardware, Utilities and Options T o access this control panel in one of the following ways: ■ Click Start -> Control P anel . Select Large icons or Small icons in Vie w by , and then click Intel(R) Graphi cs and Media . ■ Right-click on the desktop and click Graphics Pro perties.
User ’s Manual 3-6 Hardware, Utilities and Options Sound Multimedia Communications Sound sys tem The integrated sound system provides support for the computer's internal speake rs and microphone, as allowing an external microphone and headphones to b e connected via the appropriate jacks.
User ’s Manual 3-7 Hardware, Utilities and Options Sp ecial features The following features are eithe r un ique to TOSHIBA computers or advanced features which ma ke the computer more con venient to use. Access each function using the followi ng procedures.
User ’s Manual 3-8 Hardware, Utilities and Options System automatic Sleep/Hibernati on Mode *1 This feature automatically shuts down the system into either Sleep Mode or Hi bernation Mode when there is no input or hardware access for a specified time.
User ’s Manual 3-9 Hardware, Utilities and Options Utilities and Applications This section describes the pre-installed utilities that come w ith the computer and details how to st a rt them. For further information on their operation, you may refer to each utili ty's online manua l, help files or README.
User ’s Manual 3-10 Hardware, Utilities and Options TOSHIBA Power Saver TOSHIBA Power Saver provides you with the features of more various power supply managements. TOSHIBA Zooming Utility This utility allows you to enlarge or reduce the icon size on th e Window s Desktop, or the zoom factor associated with specific supported applications.
User ’s Manual 3-1 1 Hardware, Utilities and Options TOSHIBA DVD PLA YER This software is provided for playback of DVD- Video. It has an on-screen interface and functions. Click Star t -> All Programs -> TOSHIBA D VD PLA YER -> TOSHIBA DVD PLA YER .
User ’s Manual 3-12 Hardware, Utilities and Options WinDVD BD for TOS H I BA This sof tware is provided for playback of Blu -ray disc. It has an on-screen interface and functions. T o start this utility , click Sta rt -> All Program s -> Corel -> Corel WinDVD BD .
User ’s Manual 3-13 Hardware, Utilities and Options Corel DVD MovieFactory for TOS H I BA Corel DVD MovieFactory for TOSHIBA allows users to instantly create Blu- ray disc movie, DVD video or slideshow discs via a user-friendly wizard interface with s pecific task oriented features.
User ’s Manual 3-14 Hardware, Utilities and Options TOSHIBA eco Utility This PC is equippe d with "eco mode". Th is mode slightly lowers performance of some devices to reduce electric power consumption. Y ou can realize measurable power savings by usin g it continuously .
User ’s Manual 3-15 Hardware, Utilities and Options Optional devices Optional devices can expand the computer's capabilities and its versatility .
User ’s Manual 3-16 Hardware, Utilities and Options Bridge media slot The computer is equipped with a Bridge media sl ot that can accommodate some kinds of memory media with vari ous memory cap acities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants.
User ’s Manual 3-17 Hardware, Utilities and Options Memory media This section provides the important safety precautions in order to handle your memory media.
User ’s Manual 3-18 Hardware, Utilities and Options Media care Observe the following preca utions when handling the card. Card care ■ Do not twist or be nd cards. ■ Do not expose cards to liquids or store in humi d areas or lay media close to containers of liquid.
User ’s Manual 3-19 Hardware, Utilities and Options 3. Press the memory media gently to ensure a firm connection is made. Figure 3-2 Inserting a memory media Removing a mem ory media The following instru ctions apply to all types of supported media device s.
User ’s Manual 3-20 Hardware, Utilities and Options Additional mem ory module Y ou can install additional memory into the computer in order to increase the amount of system memory that is avai lable. This section describes how to install and remove optional memory modules.
User ’s Manual 3-21 Hardware, Utilities and Options Installing a memory module T o install a memory module, follow the steps as detailed below: 1. Shut down the compu ter - make su re the Power indicator is off (refer to the T urning off the pow er section in Chapter 1, Getting S tarted if required).
User ’s Manual 3-22 Hardware, Utilities and Options 7. Align the notch of the memory modul e with that of the memory slo t and gently insert the module into the slot at about a 45 d egree angle before holding it down until the latches on either side snap into place.
User ’s Manual 3-23 Hardware, Utilities and Options Figure 3-6 Seating the memory module cover 9. Install the battery pa ck - refer to Replacin g the battery pack section in Chapter 6, Power and Powe r-Up Modes, if required. 10. Turn your co mputer over .
User ’s Manual 3-24 Hardware, Utilities and Options 8. Grasp the module by its edges and remove it from the computer . Figure 3-7 Removing the memory module 9.
User ’s Manual 3-25 Hardware, Utilities and Options External monitor An external analog monitor can be connected to the external monitor port on the computer . T o connect a monitor , follo w the steps as detailed below: Connecting the monitor cable 1.
User ’s Manual 3-26 Hardware, Utilities and Options eSA T A (External Serial A T A) An device corresponding to eSA T A function can be connected to the eSA T A/USB co mbo port on the computer . Connecting the eSA T A device T o connect an eSA T A device, follow the steps as detailed below : 1.
User ’s Manual 3-27 Hardware, Utilities and Options 2. Click the Safely Remove Hardwa re and Eject Media icon on the Windows T askb ar . 3. Click an eSA T A device that yo u want to remove. 4. Carefully pull an eSA T A device's eSA T A/USB combo connector ou t from within the computer's eSA T A/USB combo port.
User ’s Manual 3-28 Hardware, Utilities and Options Settings for disp lay video on HDMI T o view video on the HDMI device, be sure to con figure the following settings otherwise you may find that nothing is displayed. Select HD Format T o select the display mode, follow the steps as detailed below: 1.
User ’s Manual 3-29 Hardware, Utilities and Options Security lock A security locks enable you to ancho r your computer a desk or other heavy object in order to help prevent unautho rized removal or theft.
User ’s Manual 3-30 Hardware, Utilities and Options Optional accessories Y ou are able to add a number of options and accessor ies in order to make your computer even more powerful and convenient to use .
User ’s Manual 4-1 Chapter 4 Operating Basics This chapter describes the basic operations of your computer , highligh ts the precautions that should be taken when using it. Using the T ouch Pad T o use the T ouch Pa d, simply touch and move your fingerti p across it in the direction you want the on-screen pointer to go.
User ’s Manual 4-2 Operating Basics We b C a m e ra Some models are e quipped with a Web Camera. Web Camera is a device that allows you to record video or take photographs with your compute r . Y ou can use it for video chatting or vide o conferences using a communication tool such as Windows Live Messenger .
User ’s Manual 4-3 Operating Basics Using the T OSHIBA Face Recognition TOSHIBA Face Recognition uses a face verificati on library to verify the face data of users when they log in to Windows. The user can thus avoid having to enter a password or the like, which makes the login process easier .
User ’s Manual 4-4 Operating Basics ■ The Registration screen is displayed for a logged-in user whose face has not be en registered. ■ The Management screen is displayed for a logged-in user whose face has already been registered. 2. Click Run as administr ator in lower left of the Mana gement screen, and then click the Register button.
User ’s Manual 4-5 Operating Basics How to Dele te the Face Recognition Data Delete image data, account information, and personal record data created during registration. T o del ete the Face Recognition Data, follow the steps as described below: 1.
User ’s Manual 4-6 Operating Basics 1:1 Mode Login screen 1. Turn on the computer . 2. The Select Tiles screen will be displaye d. 3. Select St art face recognition () . 4. The Select Account screen will be displayed. 5. Select the account, and click the arrow button.
User ’s Manual 4-7 Operating Basics Loading discs T o load a disc, follow the steps as detailed below: 1. When the computer ’s power is on, press the eject button to open the disc tray slightly . 2. Grasp the disc tray gently and pull until it is fully op ened.
User ’s Manual 4-8 Operating Basics 4. Press gently at the center of the disc until you feel it click into place. The disc should li e below the top of the spind le, flush with the spi ndle base. 5. Push the center of the disc tray to close it. Press gently until it locks into place.
User ’s Manual 4-9 Operating Basics Figure 4-6 Removing a disc 3. Push the center of the disc tray to close it. Press gently until it locks into place. How to rem ove discs when the disc tray will not open Pressing the eject button will not open the d isc tray when the computer power is off.
User ’s Manual 4-10 Operating Basics Y ou can use the BD-Write r drive to writ e data to either CD-R, CD-R W , DVD-R, DVD-R (Dual Layer), DVD-RW , DVD+R, DVD+R (Double Layer), DVD+RW , DVD-RAM, BD-R, BD-R (Dua l Layer), BD-RE or BD-RE (Dual Layer) discs.
User ’s Manual 4-1 1 Operating Basics Disclaimer TOSHIBA does not bear responsibility for the following: ■ Damage to any CD-R, CD -RW , DVD-R, DVD-R (D ual Layer), DVD-RW , DVD+R, DVD+R (Double Layer), DVD+RW , DVD-RAM, BD-R , BD-R (Dual Layer), BD-RE or BD-RE (Dual Layer) disc that may be caused by writing or rewriting with this product.
User ’s Manual 4-12 Operating Basics DVD-R for Labelflash: FUJIFILM CORPORA TION (for 16x speed media) DVD+R: MITSUBISHI KAGAKU MEDIA CO., L TD. (for 8x and 16x speed media) DVD+R (Double Layer): MITSUBISHI KAGAKU MEDIA CO.
User ’s Manual 4-13 Operating Basics Before writing or rewriting with the BD-Combo drive ■ Based on TOSHIBA's limited compatibility testing, we suggest the following manufacturers of CD- R, C.
User ’s Manual 4-14 Operating Basics Before writing or rewriting with the DVD Super Multi drive ■ Based on TOSHIBA's limited compatibility testing, we suggest the following manufacturers of C.
User ’s Manual 4-15 Operating Basics ■ If the disc is poor in quality , or is dirty or damaged, wr iting or rewriting errors may be noted - ensure that you check a ll discs for dirt or damage before you use them.
User ’s Manual 4-16 Operating Basics ■ Data deleted/erased from a CD-RW , DVD-RW , DVD+RW or DVD-RAM disc cannot be recove red. Y ou must check the content of the disc carefully befo re you delete it, taki ng care that, if multiple dr ives that can write data to discs are connected, you do not delete data from the wrong one.
User ’s Manual 4-17 Operating Basics ■ Always copy data from the hard disk drive to the optical media - do not use the cut-and-paste function as the or iginal data will be lost if there is a write error . ■ Do not perform any of the following actions: ■ Change users in the Operati ng System.
User ’s Manual 4-18 Operating Basics ■ Y o u cannot back up CD-ROM, CD-R or CD-RW media to DVD+R, DVD+R (Double Layer) or DVD+RW media using the "Disc Backup" function of T OSHIBA Disc Creator .
User ’s Manual 4-19 Operating Basics How to learn more about TOSHIBA Disc Creator Please refer to the Help files for additional TOSHIBA Disc Creator information. When Using Corel DVD MovieFactory for TOSHIBA How to make a Labelflash DVD Simplified steps for making a Labelflash DVD: 1.
User ’s Manual 4-20 Operating Basics 3. Add source from HDD by clicking Add Video file s button to invoke browser dialog box. 4. Choose the source video and then go to Next page to apply Menu. 5. After choosing the menu template, click the Nex t button to go to the Burning Page .
User ’s Manual 4-21 Operating Basics ■ Do not set the workin g drive to a slow device like a USB1.1 hard disk drive or it will fail to write DVD or Blu-ray disc. ■ Do not perform any of th e following actions: ■ Operate the computer for any ot her function, includin g using a mouse or T ouch Pad, or closing/opening the disp lay panel.
User ’s Manual 4-22 Operating Basics ■ Use DVD-Video discs with a region c ode which is either "the same as the factory default setting" or "ALL". ■ Do not playback DVD discs Video while watching or recording televisio n programs using other applications.
User ’s Manual 4-23 Operating Basics Display Devices & Audio ■ "TOSHIBA DVD PLA YER" will only run when "Colors" is set to "T rue color (32 bit)".
User ’s Manual 4-24 Operating Basics 2. Select St art -> All Programs -> TOSHIBA DVD PLA YER -> TO SH IB A DVD PLA YER to start "T OSHIBA DVD PLA YER". Operating TOSHIBA DVD PLA YER Notes on Using "TOSHIBA DVD PLA YER". ■ Screen display and avail able features may vary am ongst DVD-Videos and scenes.
User ’s Manual 4-25 Operating Basics ■ WinDVD BD supports AACS (Advanced Accesss Control System) copy protection technology . Renewal of the AACS key integrated into this product is required for uninterrupted enjoyment of Blu -ray Disc. An Internet connection is required fo r renewal.
User ’s Manual 4-26 Operating Basics Operating W inDVD BD fo r TOSHIBA Notes on Using "WinDVD BD for TOSHIBA". 1. Screen display and avail able features may vary am ongst BD-Videos and scenes.
User ’s Manual 4-27 Operating Basics T o launch V olume Mixer , follow the steps below . 1. Locate the Speaker icon on the T askbar. 2. Right-click the Speaker icon on theT askba r . 3. Select Open V olume Mixer from the menu. Adjust speaker volume by moving the slider up or down under Device to raise or lower the volume of your speakers.
User ’s Manual 4-28 Operating Basics Dolby Advanced Audio Dolby Advanced Audio provides a stun nin g listening experience from any pair of speakers or headphones. Adding a new level of realism to movies, music, and games, this is the quality audio customers have been missing from your computers .
User ’s Manual 4-29 Operating Basics This feedback occurs repeatedly and causes a ve ry loud, high-pitched noise. It is a common phe nomenon that occurs in any sound system when the microphone input i s out put to the speaker (thr oughp ut) and the speaker volume is too loud or too cl ose to the microphone .
User ’s Manual 4-30 Operating Basics 4. In the General tab, select a country or region in the Coun try/Region list and then click OK . 5. Click OK in the Phone and Modem window. Connecting the m odular cable T o connect the modem's modular cab le, follow the steps as detailed below: 1.
User ’s Manual 4-31 Operating Basics Disconnecting the m odular cable T o disconnect the modular cable, follow the steps as detailed below: 1. Pinch the lever on the plug in the telephone ja ck and pull it out from within the co nnector . 2. Pinch the lever on the plug in the computer's modem jack and pull it out from within the computer .
User ’s Manual 4-32 Operating Basics ■ Frequency Channel Sele ction of 5GHz for IEEE 8 02.1 1a or/and IEEE802.1 1n ■ Frequency Channel Selection of 2.
User ’s Manual 4-33 Operating Basics Worldwide operation The Bluetooth radio transmitter an d re ceiver operate in the 2.4GHz band, which is license-free and compatible with radio systems in most countries in the world.
User ’s Manual 4-34 Operating Basics Enable/Disa ble Wire less communica tion Y ou can enable or disable W ireless communication functions by pressing FN + F8 .
User ’s Manual 4-35 Operating Basics If you are using Gigabit Etherne t LAN (1000 megabits per second, 1000BASE-T), be sure to connect with a CA T5E cable or hi gher . Y ou cannot use a CA T3 or CA T5 cable. If you are using Fast Ethernet LAN (100 megabits per second, 100BASE- TX), be sure to connect with a CA T5 cable or higher .
User ’s Manual 4-36 Operating Basics Disconnecting the L AN cable T o disconnect the LAN cable, follow the steps as detailed below: 1. Pinch the lever on the connector in the computer ’ s LAN jack and pull out the connector . 2. Disconnect th e cable from the L AN hub or router in the same manner .
User ’s Manual 4-37 Operating Basics ■ Be careful not to subject the computer to impact or shock - a failure to follow this instru ction could result in d amage to computer , computer failure or loss of data.
User ’s Manual 5-1 Chapter 5 The Keyboard The computer ’s keyboard layouts ar e compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced ke yboard functions can be performed on the computer .
User ’s Manual 5-2 The Keyboard Function keys: F1 … F12 The function keys (not to be confuse d with the special FN key) are the twelve keys at the top of your key board - these keys function differentl y from other keys.
User ’s Manual 5-3 The Keyboard Press FN + F10 or FN + F1 1 to access the computer's integrated keypad. When activated, the keys with grey markings on their bottom edge be come either cursor control keys ( FN + F10 ) or numeric keypad keys ( FN + F1 1 ) .
User ’s Manual 5-4 The Keyboard Output : Pressing FN + F5 changes the active display devi ce. Brightness Down : Pressing FN + F6 decreases the computer's display panel brightness in individual steps. Brightness Up : Pressing FN + F7 increases the comput er's di splay panel brightness in individual steps.
User ’s Manual 5-5 The Keyboard TOSHIBA Zooming Utility (enlarge): Pressing FN + 2 enlarges the icon size on the desktop or the font sizes wi thin one of the supported applicatio n windows. V olume down: Pressing FN + 3 decreases the volume in increment .
User ’s Manual 5-6 The Keyboard Arrow Mode T o turn on Arrow Mode, press FN + F10 - you are able to access cursor and page control functions by u sing the keys.
User ’s Manual 5-7 The Keyboard T emporarily changing modes If the computer is in Numeric Mode , you can switch temporarily to Arrow Mode by pressing a SHIFT key , while if it is in Ar row Mode , you can switch temporarily to Numeric Mode by also pressing a SHIFT key .
User ’s Manual 6-1 Chapter 6 Power and Power-Up Modes The computer's p ower resources in clude the AC ad aptor , battery pack and any internal batteries.
User ’s Manual 6-2 Power and Power-Up Modes T able 6-1 Power conditions continued Monitoring of power condition As shown in the below table, the Battery , DC IN and Power in dicators on the system indicator alert you to the computer ’s operating capability and battery charge status.
User ’s Manual 6-3 Power and Power-Up Modes DC IN indicator Check the DC IN indicator to determine t he power status with the AC adaptor connected - the follow ing indi cator conditions shou ld be n.
User ’s Manual 6-4 Power and Power-Up Modes Real Time Clock (RTC) battery The Real Time Clock (RTC) battery provides power fo r the internal real time clock and calendar function and also main tains the system configuration while the computer is turned off.
User ’s Manual 6-5 Power and Power-Up Modes Charging the batteries When the power in the battery pack becomes low , the Battery in dicator will flash amber to indicate that only a fe w minutes of battery power remain.
User ’s Manual 6-6 Power and Power-Up Modes Battery charging notice The battery may not begin charging immediately under the followin g conditions: ■ The battery is extremely hot or cold (if the battery is extremely hot, it might not charge at all).
User ’s Manual 6-7 Power and Power-Up Modes Maximizing battery op erating time A battery's usefulness depends on how long it can su pply power on a single charge, while how long the c harg e la.
User ’s Manual 6-8 Power and Power-Up Modes ■ If you have extra battery p acks, rotate their use. ■ If you will not be using the system for an extended period, for example for more than one month, remove th e battery pack from the computer . ■ S tore spare battery packs in a cool dry place out of direct sunlight.
User ’s Manual 6-9 Power and Power-Up Modes 6. Slide and hold the battery release latch to disengage the battery pack and then remove it from the computer . Figure 6-1 Releasing the battery pack Installing the battery pack T o install a battery pack, follow the steps as det ailed below: 1.
User ’s Manual 6-10 Power and Power-Up Modes Passwo rd Utility The password utility allows you to maintain an additional level of security and provides two levels of password security: User and Supervisor .
User ’s Manual 6-1 1 Power and Power-Up Modes Power-up modes The computer has three differ ent power-up modes as follows: ■ Shut Down Mode : The computer will shut down without saving data - in view of this you must always save your work before you turn the computer of f.
User ’s Manual 7-1 Chapter 7 HW Setup This chapter explains how to use the TOSHIBA HW Setup program to configure your computer , and provides info rmation on settings for various functions. Accessing HW Set up T o run the HW Setup program, cl ick Start -> All Programs -> TO SH IB A -> Utilities -> HWSetup .
User ’s Manual 7-2 HW Setu p Setup This field displays the installed BIOS version , date and EC version . Password This option allows you to set or reset the user password for power on. User Password Lets you register a new password or change/remove an existing password.
User ’s Manual 7-3 HW Setu p This tab let s you customize your computer ’s display settings for either the internal display or an external monitor . Power On Display This tab allows you to select the display to be used when the computer is started.
User ’s Manual 7-4 HW Setu p * In this computer , CD-ROM refers to the DVD Super Multi driver , BD- Combo drive or BD-Writer drive. T o change the boot drive, follow the steps below . 1. Hold down F12 and boot the computer . when the TOSHIBA Leading Innovation >>> screen appears, release the F12 key .
User ’s Manual 7-5 HW Setu p LAN Wake-up on LAN This feature lets the comp uter's power be turned on from shutdown when it receives a wake-up p acket (Magic packet) from the LAN. Power will be automatically turn ed on when a signal is received from an administrator's computer whic h is connected via a network.
User ’s Manual 7-6 HW Setu p SA T A eSA T A This feature allo ws you to set conditions for eSA T A. SA T A Interfa ce setting This feature allo ws you to set SA T A interface setting. Enabled Enables the eSA T A port (Default). Disabled Disables the eSA T A po rt in order to save power .
User ’s Manual 8-1 Chapter 8 T r oubleshooting TOSHIBA have designed this computer for durability , however , should problems occur you are able to use the procedures detailed in this chapter to help determi ne the cause.
User ’s Manual 8-2 T roubleshooting ■ Before you attach an external device you shou ld first turn the computer off, then when you turn the computer back on again it will recognize the new device.
User ’s Manual 8-3 T roubleshooting Hardware and system checklist This section discusses problems ca used by your computer ’s hardware or attached peripherals.
User ’s Manual 8-4 T roubleshooting Self test While booting up the computer , self te st i s executed aut omatical ly and the TOSHIBA logo is displayed on the screen.
User ’s Manual 8-5 T roubleshooting AC power If you have trouble turning on the comp u ter with the AC adaptor connected you should check the status of the DC IN indicator . Please refer to Chapter 6, Power and Power-Up Modes for further information.
User ’s Manual 8-6 T roubleshooting Check wh ether the battery is hot or cold to the touch - if so, it will not charge prope rly and should be allow ed to reac h room temperature before you try again.
User ’s Manual 8-7 T roubleshooting Real Time Clock Keyboard Keyboard problems can be caused by the setup and conf iguratio n of the computer - please refer to Chapter 5, The Keyboard for further in formation. Problem Pro cedure The BIOS setting and system date/time are lost.
User ’s Manual 8-8 T roubleshooting Internal display p anel Apparent computer's display pane l problems may be related to the computer's setup and configuration - please refer to Chapter 7, HW Setu p , for further information.
User ’s Manual 8-9 T roubleshooting DVD Supe r Multi drive For more inform ation, refer to Chapter 4, Operating Basics . Slow performance The files on the hard disk drive may be fragmented - in this instance you should run the disk Defragmentation utili ty to check the condition of your files and the hard disk drive.
User ’s Manual 8-10 T roubleshooting BD drive For more inform ation, refer to Chapter 4, Operating Basics . Check the type of CD/D VD you are using. The drive supports: DVD-ROM: DVD-ROM, DVD-Video C.
User ’s Manual 8-1 1 T roubleshooting Memory Cards: SD/SDHC/SDXC Card , Memory Stick/Memory Stick PRO, MultiM ediaCard For further information, please refer to Chapter 3, Hardware, Utilities and Options . Check the type of CD/D VD/BD you are u sing.
User ’s Manual 8-12 T roubleshooting Pointing device If you are using a USB mouse, you should also refer to both the USB device section in this chapter , and th e documentation supplied with your mouse. T ouch Pad Y ou cannot read a fil e Check to ensure the req uired file is actually on the Memory Card that is inserted into the computer .
User ’s Manual 8-13 T roubleshooting USB mouse The reaction of T ouch pad is either too sensitive or not sensitive enough. Adjust the touch Sensitivity . 1. Click Start -> Control Panel -> Hardware and Sound -> M ouse . 2. Within the Mouse Prope rties window , click the Advanced ta b.
User ’s Manual 8-14 T roubleshooting USB device In addition to the information in th is section, please also refer to the documentation supplied with your USB device. The on-screen pointer moves too fast or too slow In this instance, you should initially try changing the speed setting within the Mouse Control utility .
User ’s Manual 8-15 T roubleshooting eSA T A d evice In addition to the information in this section, p lease also refer to the documentation supplied with your eSA T A device. Additional mem ory module Please also refer to Chapter 3, Hardware, Utilities and Options , for further information on installing and removing memory modules.
User ’s Manual 8-16 T roubleshooting Sound system In addition to the information in this section, p lease also refer to the documentation supplied with yo ur audio device. External monitor Please also refer to Chapter 3, Hardware, Utilities and Options , and to the documentation supplied with your monitor for further information.
User ’s Manual 8-17 T roubleshooting Modem Press the FN + F5 ho t key in order to change the display priority and ensure t hat it is not set for the internal display only .
User ’s Manual 8-18 T roubleshooting LAN After making a call you can’t hear a ring Ensure that the communication application's tone or pule dialling selection feature is set correctly .
User ’s Manual 8-19 T roubleshooting Wireless LAN If the following procedures do not re store LAN access, consult your LAN administrator . For more information on wireless communication, refer to Chapter 4, Operating Basics . Bluetooth For further information on Bluetooth wire less communication, please refer to Chapter 4, Ope rating Basics .
User ’s Manual 8-20 T roubleshooting Recovery Media T OSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to cont act TOSHIBA for additional techni cal assistance.
User ’s Manual 8-21 T roubleshooting Where t o writ e If you are still unable to solve the prob lem and suspect that it is hardware related, write to TOSHIBA at the nearest location listed below: Outside of Europe In Europe Australia TOSHIBA Australia Pty .
User ’s Manual A-1 Appendix A S pecifications This appendix summarizes the computer ’ s technical specifications. Physical Dimensions Refer to User Informati on Guide about Size.
User ’s Manual A-2 S pecifications Power Requirements Built-in Mod em AC adaptor 100-240 volts AC 50 or 60 hertz (cycles per second) Computer 19V DC This information is appl icable to the models equipped with a built-in modem.
User ’s Manual A-3 S pecifications Communication speed Data transmission and reception 300/1200/2400/4800/7200 /9 600/12000/14400 /16 800/19200/21600/24000 /26400/28800/3 1200/33 600 bps Data reception only with V .
User ’s Manual B-1 Appendix B Display Controller and V ideo mode Display controller The display controller in terprets software commands into hardware commands that turn particular parts on the screen on or of f.
User ’s Manual C-1 Appendix C Wireless LAN This appendix is intended to hel p you get your Wireless LAN network up and running, with a mi nimum of parameters. Card S pecifications Form Factor PCI Express Mini Card Compati b ility ■ IEEE 802.1 1 S tandard for Wireless LANs ■ Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance.
User ’s Manual C-2 Wireless LAN Radio Characteristics Radio Charact eristics of Wireless LAN module may vary according to : ■ Country/region where the produ ct was purchased ■ T ype of product Wireless communication is often subject to local radio regulations.
User ’s Manual C-3 Wireless LAN Supported Freque ncy Sub-bands Subject to the radio regula tions that apply in the countries/regions, your Wireless LAN module may support a different set of 5 GHz/2.
User ’s Manual C-4 Wireless LAN ■ In a Wireless LAN Access Point, th e Wireless LAN module will use the factory-set default channel (p ri nted in bold), unless the LAN Administrator selecte d a different channel when configuring the Wireless LAN Access Point device.
User ’s Manual C-5 Wireless LAN *1 Factory-set default channels *2 The channel which can be used depe nds on the installed wireless LAN module. And the approved channels on us ing are different at each country or region.
User ’s Manual D-1 Appendix D Bluetooth wireless technology Interoperability Bluetooth Adaptor from TOSHIBA ar e designed to be interoperable with any product with Bluetooth wireless te chnology that is based on Frequency Hopping S pread S pectrum (FHSS) radio te chnology , and is compliant to: ■ Bluetooth S pecification Ver .
User ’s Manual D-2 Bluetooth wireless technology Interoperability ■ When you use Bluetooth Adaptor fr om TOSHIBA close to 2.4 GHz Wireless LAN devices, Bluetooth tran smissions might slow down or cause errors.
User ’s Manual D-3 Bluetooth wireless technology Interoperability Bluetooth w ireless techno logy and your Health The products with Bluetooth wireless te chnology , like other radio devices, emit radio frequency electromagnetic energy .
User ’s Manual D-4 Bluetooth wireless technology Interoperability USA-Federal Communications Commission (FCC) This equipment has been tested and fo und to comply with th e limits for a Class B digital device, pursuant to Part 15 of FCC Rules.
User ’s Manual D-5 Bluetooth wireless technology Interoperability Ta i w a n Using Bluetooth Adaptor from TOSHIBA equipment in Jap an In Japan, the frequency bandwidth of 2,400 - 2,483.
User ’s Manual D-6 Bluetooth wireless technology Interoperability 2. Indication The indication shown below appe ars on this equipment. (1) 2.4 : This equip ment uses a frequency of 2 .4 GHz. (2) FH : This equipment uses FH-SS modulation. (3) 1: The interference range of this equi pment is less than 10 m.
User ’s Manual E-1 Appendix E AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Certification agencies Length: Minimum 1.
User ’s Manual E-2 AC Power Cord and Connectors In Europe, two conductors power cord must be VDE type, H05VVH2-F or H03VVH2-F and for three conductors power cord must be VDE type, H05VV -F .
User ’s Manual F-1 Appendix F T OSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption, battery health and the system cooling, in forming you of significant system conditions.
User ’s Manual F-2 TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its st an dard limited warranty in any way . TOSHIBA's st a ndard limited warranty terms and limitations apply .
User ’s Manual G-1 Appendix G Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. Non-applicable Icons Certain computer chassis are designed to accommodate all p ossible configurations for an entire product se ries.
User ’s Manual G-2 Legal Footnotes ■ use of computer at temperatures outside the range of 5°C to 30°C (41°F to 86°F) or >25°C (77°F) at high alti tude (all temperature references are appro ximate and may vary depending on the specific computer model - please refer to your com puter documentati on or visit the TOSHIBA website at www .
User ’s Manual G-3 Legal Footnotes Battery Life Battery life may vary considerably depend ing on product model, configuration, applications, power ma nagement settings and features utilized, as well as the natural perf ormance variations produced by the design of indi vidual compone nts.
User ’s Manual G-4 Legal Footnotes Wireless LAN The transmission speed over th e wireless LAN and the distance over which wireless LAN can re ach may vary de pending on surro unding electromagnetic environment, obstacles, access po int design and configuration, and client design and software/hardware configurations.
User ’s Manual Glossa ry-1 Glossary The terms in this glossary cover topi cs related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ACPI: Advanced .
User ’s Manual Glossa ry-2 Glossary HDD: hard disk drive HDMI: High-Definition Multimedia Interface IDE: integr ated drive elect ronics IEEE: Institute of Electrical and Electronics Engineers I/O: i.
User ’s Manual Index-1 Index A AC adaptor 3-3 DC IN 19V jack 2-5 additional 3-30 connecting 1-3 ASCII characters 5-7 B BD drive problems 8-10 Battery charging 6-5 extending life 6-7 indicator 2-10, .
Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series User ’s Manual Index-2 FN + F12 (ScrLock) 5-3 FN + F2 (Power Plan ) 5-3 FN + F3 (Sleep) 5-3 FN + F4 (Hibernate) 5-3 FN + F.
Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series User ’s Manual Index-3 Modem 3-6 connecting 4-30 disconnecting 4-31 jack 2-2 problems 8-17 region selection 4-29 Moving th.
Satellite L640/L640D/L645/L645D/Satellite Pro L640/L640D/L645/L 645D Series User ’s Manual Index-4 U USB device problems 8-14 Using WinDVD BD for TOSHIBA 4-24 Utilities and Applications 3-9 V Video .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Toshiba L645D è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Toshiba L645D - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Toshiba L645D imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Toshiba L645D ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Toshiba L645D, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Toshiba L645D.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Toshiba L645D. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Toshiba L645D insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.