Manuale d’uso / di manutenzione del prodotto 8410 del fabbricante AT&T
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AT&T DEFINITY® Communications System Generic 1 and Generic 3 and System 75 8410 Voice Terminal User's Guide.
NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the informations contained in this document may be incorporated into future issues.
YOUR RESPONSIBILITY FOR YOUR SYSTEM'S SECURITY You are responsible for the security of your system. AT&T does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it.
Contents Using the Display, Softkeys, and Display Control Buttons 11 Entering Softkey Mode and Viewing the Three Feature Option Screens 11 Other Softkey Features That May Be On Your Display 13 Using t.
Priority Calling 29 Reset Speakerphone 30 Select Ring (and Ringer Volume) 32 Send All Calls 33 Speaker 34 Speakerphone 36 Test 37 Transfer 38 Display Feature Procedures 39 Call Information 39 Director.
Your 8410 Voice Terminal The 8410 voice terminal is available in two models: one with a display and one without a display. The display, along with the softkeys and display control buttons, offers the user valuable added functionality.
Starting with the upper right corner of Figure 1 and continuing clockwise: Display A 2-line by 24-character display. Softkeys The four buttons located below the display and labeled with arrows ( [ ▲ ] ), correspond to words on the display screen.
Conference button For setting up conference calls. This button is labeled [ Conf ] . Drop button For disconnecting from a call or dropping the last party added to a conference call.
Transfer button Volume control button ● ● ● Handset For transferring a call to another voice terminal. For adjusting the volume of the following: The speakerphone or speaker when a call is in pr.
A Quick Look at the Features Here are brief descriptions of both voice features and display features that can be used with the 8410 voice terminal. Each description includes what each feature does and how you might want to use it.
Call Coverage/Consult Provides automatic redirection of certain calls to your voice terminal for answering. (Your system manager determines which calls will be sent to you.
Message Your Message light goes on when a caller has left a message for you. You can then follow your system manager’s local message retrieval procedures to get your message. Mute Allows you to turn off the microphone of the built-in speakerphone or the handset.
Display Features and Features Used with the Softkeys Note: If you are using an 8410 voice terminal with a display, you can also use up to 12 additional features accessed with the softkeys and display control buttons. Your system manager can tell you which softkey features are available to you.
How to Use the Features The procedures which appear in the sections, Voice Feature Procedures and Display Feature Procedures, give short, step-by-step instructions for using each feature. For your convenience, features in each section are listed alphabetically.
Conventions Used in the Following Procedures [ xxxxx ] This box represents a call appearance button, which is used exclusively for placing or receiving calls. The button has a red light and a green status light and is labeled with an extension number (shown as xxxxx).
Using the Display, Softkeys, and Display Control Buttons If you are using an 8410 voice terminal equipped with a display, the following information will help you use the display, the softkeys, and the display control buttons. The softkeys are the four keys labeled with arrows ( [ ▲ ] ) located directly below the display.
The second line on each feature option screen shows the features you can access. To use any of these features, you must press the softkey below the feature name or abbreviation.
Other Softkey Features That May Be On Your Display Figure 3 shows the 12 default softkey features, those features that can be accessed with the softkeys when the voice terminal is initially installed.
Using the Softkeys to Activate a Feature Your display and softkeys allow you to access up to 12 switch-related features. For example, you may want to use the Priority Calling feature to call another extension with a distinctive 3-burst ring.
Resetting the Speakerphone with the Softkeys (When Powering Up the Voice Terminal) When you first power up the voice terminal, the following display appears. PLEASE RESET SPKR. Begin Cancel When you set the speakerphone on your voice terminal, you hear a set of tones as the speakerphone performs an acoustic test of the environment.
Voice Feature Procedures Handset and Speaker When placing calls or using the voice features, you have the option of doing so by lifting the handset or by pressing [ Speaker ] .
3 4 5 6 7 If you are using an 8410 with a display, press [ Menu ] and then press the softkey below Prog If your 8410 does not have a display or if Prog is not available on your display, press [ Progra.
5 6 7 8 Dial list item (1, 2, 3...) [dial tone] Dial number you want to store (up to 24 digits) Note: If your 8410 has a display, you may be able to use the softkeys to add special features such as Pause, Mark, or Wait into the telephone numbers programmed on the AD button.
Automatic Callback You can access this feature with the softkeys only if your voice terminal has a display and if the feature’s abbreviation, AutCB, appears on the second line of one of the feature option screens.
Bridging/Manual Exclusion You can access the Manual Exclusion feature with the softkeys only if your voice terminal has a display and if the feature’s abbreviation, Excl, appears on the second line of one of the feature option screens.
To use the Consult 1 Press [ Transfer ] [dial tone] feature to talk privately Call is put on hold with a coworker after ● answering a redirected 2 If you are using an 8410 with a display, press [ Me.
3 Note: Some voice terminals have restrictions on where calls can be forwarded (see your system manager). Hang up Note: You may hear a ring-ping tone from your voice terminal as each call is forwarded.
To retrieve a parked call 1 Pick up handset or press [ Speaker ] [dial tone] from any extension 2 Dial Call Park Answer Back code [dial tone] 3 Dial extension where call is parked [confirmation tone] .
To add a call you’ve put 1 Press [ Conf ] [dial tone] on hold to another call you’re connected to ● Held call light continues to flutter; current call light also flutters 2 3 ● You are given a.
Handset Volume ✔ To raise or lower the 1 receive level volume of the handset While handset is off-hook, press the Volume control button ➤ To raise the volume, press the right half of the Volume co.
To return a held call 1 Press [ xxxxx ] of held call ● You are connected to held call Note: If you are active on a call and you press the [ xxxxx ] of the held call, the active call will be dropped.
To answer any intercom call 1 ● Last Number Dialed 1 If you are using an 8410 with a display, press [ Menu ] and then press the softkey below Last (while on-hook or off-hook) If your 8410 does not h.
To leave a message without ringing an extension 1 2 3 If you are using an 8410 with a display, press [ Menu ] and then press the softkey below LWC (while on-hook or off-hook) If your 8410 does not hav.
Mut e ✔ Note: When you are talking on the handset, the Mute feature affects the microphone associated with the handset rather than the speakerphone. This feature has no effect on an external speakerphone attached to your voice terminal.
To change a regular call into a priority call (when you hear a call waiting ringback tone) 1 2 If you are using an 8410 with a display, press [ Menu ] and then press the softkey below PCall If your 84.
To reset the speakerphone (when the voice terminal is first powered up) 1 Press the softkey below Begin to reset the speakerphone (Press the softkey below Cancel if you do not want to reset the speakerphone at this time. However, note that the red light next to [ Speaker ] will continue to flutter.
Select Ring (and Ringer Volume) ✔ To select a personalized 1 Press [ Shift ] ring ● Red light goes on steadily 2 Press [ Hold ] ● Red light next to [ Shift ] winks ● ● Current ringing patter.
To adjust ringer volume if necessary (speaker is not active) 1 To raise the volume, press the right half of the Volume control button labeled [ ∧ ] ; to lower the volume, press the left half of the Volume control button labeled [ ∨ ] ● If you have a display, it shows RINGER L>>>>> H (There are eight possible volume settings.
To cancel Send All Calls 1 If you are using an 8410 with a display, press [ Menu ] and then press the softkey below SAC again (while on-hook) If your 8410 does not have a display or if SAC is not avai.
To turn off the speaker and return to handset 1 Pick up handset ● ● Red light next to [ Speaker ] and red light next to [ Mute ] go off Speaker goes off To mute the microphone 1 associated with th.
Speakerphone Note: If you are uncertain whether your voice terminal is set for the Speaker (listen-only) feature or the Speakerphone (listen and talk) feature, check with your system manager. Use the following procedures if your voice terminal is set for the Speakerphone (speak and listen) feature.
To change from speakerphone to handset 1 1 2 1 Pick up handset and talk ● Red light goes off next to [ Speaker ] To change from handset to speakerphone Press [ Speaker ] ● Red light goes on next t.
Transfer ✔ To send present call to 1 Press [ Transfer ] [dial tone] another extension or ● Present call is put on hold and green light next to outside number the held call flutters ● You are giv.
Display Feature Procedures This section includes the procedures for seven display features you may use with the 8410 voice teminal equipped with a display. However, note that the display, along with the softkeys and display control buttons, can also be used for accessing up to 12 softkey features.
Directory You can access this feature with the softkeys only if your voice terminal has a display and if the feature’s abbreviation, Dir, appears on the second line of one of the feature option screens.
Exit (Normal) ✔ To exit any display 1 Press [ Exit ] feature and return to Normal (call-handling) ● Display will show call information for active Mode display call appearance Inspect You can acces.
Message Retrieval To see your messages 1 Press [ Msg Rtrv ] when your Message light 2 Press [ Next Msg ] to see first message (and then for is on (while on-hook, off-hook, or on a call) each following.
Normal (Exit) ✔ To exit any display 1 Press [ Exit ] feature and return to ● Display will show call information for active normal display call appearance Stored Number You can access this feature .
To see the number you last dialed 1 2 Press [ Menu ] and then press the softkey below View or, if View is not available on your display, press [ Stored ] Press the softkey below Last or, or if Last is.
Tones and Their Meanings Ringing tones are produced by an incoming call. Feedback tones are those which you hear through the handset (receiver) or the speaker. ● ● ● Ringing Tones 1 ring —A call from another extension. 2 rings —A call from outside or from the attendant.
Problem A feature doesn’t work as noted in this guide. There are no feature access codes written in the appropriate blanks in this guide. Troubleshooting Solution 1 2 3 4 Reread the procedure and try again. For many features you must lift the handset before you can use the feature.
Problem Solution The telephone doesn’t 1 Make sure the ringer is turned on. ring. 2 Set the ringer volume to a higher level. 3 Place a test call from another extension to your extension. 4 Check the line cord to make certain it is securely connected at both ends.
Key Words to Know access code See feature access code. activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main console.
message retriever A person authorized by the system manager to retrieve messages for other users. off-hook When the handset is removed from the cradle (for example, when you lift the handset to place or answer a call) or when the speakerphone is turned on.
Quick Reference Lists Feature Access Codes Feature Code ABBREVIATED DIALING List 1 List 2 List 3 Program CALL FORWARDING ALL CALLS Cancel CALL PARK Answer Back Feature Code CALL PICKUP LAST NUMBER DIA.
Miscellaneous Abbreviated Dialing* Description Extension Message Attendant AUDIX Description Code Personal List 1 Personal List 2 Personal List 3 Item No. Name Name Name 1 2 3 4 5 6 7 8 9 0 * You may have as many as 3 personal lists, and each list can have either 5 or 10 items; see your system manager.
AT&T 555-230-763 Issue 1 January 1994 Graphics © AT&T 1988.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il AT&T 8410 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del AT&T 8410 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso AT&T 8410 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul AT&T 8410 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il AT&T 8410, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del AT&T 8410.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il AT&T 8410. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo AT&T 8410 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.