Manuale d’uso / di manutenzione del prodotto Pro P Essential PU500CA del fabbricante Asus
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Notebook PC U ser Manual December 2012 E7837.
2 Notebook PC User Manual Table of Contents Chapter 1: Introducing the Notebook PC About This User’ s Manual ................................................................................ 6 Notes for This Manual ...................................
Notebook PC User Manual 3 Chapter 4: Using the Notebook PC P ointing Device ................................................................................................. 42 Using the T ouchpad ......................................................
4 Notebook PC User Manual T V Notices .................................................................................................... A-31 REACH .....................................................................................................
1 Chapter 1: Introducing the Notebook PC.
6 Notebook PC User Manual About This User’s Manual Y ou are reading the Not ebook PC User ’ s Manual. This User ’ s Manual provides inf ormation regarding the various components in the Notebook PC and how to use them. The following ar e major sections of this User ’ s Manual: 1.
Notebook PC User Manual 7 Safety Precautions The follo wing safety precautions will increase the life of the Notebook PC. Follow all precautions and instructions. Except as described in this manual, refer all servicing to qualified personnel. Battery safety warning: DO NO T throw the battery in fire.
8 Notebook PC User Manual SAFE TEMP: This Notebook PC should only be used in envir onments with ambient temperatur es between 5°C (41°F) and 35°C (95°F). DO NO T carr y or cover a Notebook PC that is powered on with any mat erials that will reduce air circulation such as a carr ying bag.
Notebook PC User Manual 9 T ransportation Precautions T o prepare the Notebook PC f or transpor t, y ou should turn it off and disconnect all external peripherals to pre vent damage t o the connectors . The hard disk drive ’ s head retracts when the power is turned off to preven t scratching of the hard disk surface during transport.
10 Notebook PC User Manual C over Y our Notebook PC Purchase a carrying bag to protect the Notebook PC from dirt, water , shock, and scratches . Charge Y our Batter ies If you intend to use ba tter y power , be sure t o fully charge your battery pack and any optional battery packs before going on long trips.
Notebook PC User Manual 11 Preparing your Notebook PC These are only quick instructions for using y our Notebook PC. Connecting the A C power adapter A. Connect the AC power cord to the AC/DC adapter. B. Plug the AC po wer adapter into an electrical outlet (100V-240V ) C.
12 Notebook PC User Manual Opening the display panel A. Hold the base of your N otebook PC then lift up the display panel with your thumb . B. Slowly tilt the display panel f or ward or backward to a comfortable viewing angle. T urning the power on Pr ess the power button.
2 Chapter 2: Knowing the parts.
14 Notebook PC User Manual Top Side The keyboard differs f or each territor y . The top side may v ar y in appearance depending on model..
Notebook PC User Manual 15 Camera Indica tor The camera indicator shows when the built-in camera is in use. Microphone (Built-in) The built-in mono microphone can be used for video confer encing, voice narrations, or simple audio recordings. Camera The built-in camera allows picture taking or video recording .
16 Notebook PC User Manual P ower Button The power button turns the Notebook PC on and off , and wakes it up from suspend mode. Press the pow er button once to turn on and once to turn off the Not ebook PC. The power bu tton only works when the display panel is opened .
Notebook PC User Manual 17 Bottom Side The bottom side may v ar y in appearance depending on model. The battery pack size varies depending on model. The bottom of the Notebook PC can get v er y hot. Be careful when handling the Notebook PC while it is in operation or recently been in operation.
18 Notebook PC User Manual Air v ents The air vents allow cool air t o enter and warm air to exit the Notebook PC. W ARNING! Ensure that paper , books, clothing, cables , or other objects do not block any of the air vents or else overheating ma y occur .
Notebook PC User Manual 19 Right Side USB P or t (3.0, on selected models / 2.0) The USB (Universal Serial Bus) por t is compatible with USB 3.0, 2.0, or USB 1.1 devices such as keyboards , pointing devices , cameras, hard disk drives, pr inters , and scanners connected in a series up to 4.
20 Notebook PC User Manual LAN Port The RJ-45 LAN por t with eight pins is larger than the RJ-11 modem por t and suppor ts a standard Ethernet cable for connection to a local netw ork. The built-in connector allo ws con venient use without additional adapters.
Notebook PC User Manual 21 Kensington® L ock Port The Kensington® lock por t allows the Notebook PC to be secured using Kensington® compatible Not ebook PC security products. These security products usually include a metal cable and lock that preven t the Notebook PC to be remov ed from a fixed object.
22 Notebook PC User Manual Headphone output/microphone input combo jack port This por t allows you to connect your Not ebook PC to amplified speakers or headphones. Y ou can also use this por t to connect your Notebook PC to an e x ternal microphone.
3 Chapter 3: Getting Started.
24 Notebook PC User Manual Power System Using A C Po wer The Notebook PC pow er is comprised of two par ts, the power adapter and the battery power system. The power adapt er conv er ts AC pow er from a wall outlet to the DC pow er required by the Notebook PC.
Notebook PC User Manual 25 Damage may occur if you use a diff erent adapter to pow er the Notebook PC or use the Notebook PC’ s adapter to power other electrical devices. If there is smoke, burning scent , or extreme heat coming from the A C-DC adapter , seek ser vicing.
26 Notebook PC User Manual Using Ba tter y P ower The battery pack consists of a set of battery cells housed together . A fully charged pack will pro vide several hours of battery life , which can be fur ther extended by using power management f eatures through the BIOS setup .
Notebook PC User Manual 27 T o protect the hard disk drive , always wait at least 5 seconds after turning off your Notebook PC before turning it back on. DO NO T carr y or cover a Notebook PC that is po wered on with any materials that will r educe air circulation such as a carrying bag.
28 Notebook PC User Manual If warnings are still given during bootup after running a software disk checking utilit y , you should take your Notebook PC in for servicing. Continued use ma y result in data loss. Self Monitoring and Repor ting T echnology The S.
Notebook PC User Manual 29 Y ou will be warned when battery power is low . If you continue to ignore the low batt er y warnings, the Notebook PC ev entually enters suspend mode ( Windows default uses STR). Screen captures shown here ar e examples only and may not reflect what you see in your syst em.
30 Notebook PC User Manual DO NO T leave the battery pack discharged . The battery pack will discharge ov er time. If not using a battery pack, it must continued to be charged ev er y three months to extend reco very capacity or else it may fail to charge in the future .
Notebook PC User Manual 31 T o protect the hard drive , wait at least 5 seconds after turning off your Notebook PC bef ore turning it back on. P ow er Options The power swit ch turns on and off the Notebook PC or putting the Notebook PC into sleep or hibernation modes.
32 Notebook PC User Manual Emergency Shutdown In case your operating syst em cannot properly turn off or restar t, there is an additional way t o shutdown your Notebook PC: Hold the power button over 4 seconds. DO NO T use emergency shutdown while data is being written; doing so can result in loss or destruction of your data.
Notebook PC User Manual 33 Sleep and Hibernate P ower management settings can be found in the Windo ws > Con trol Panel > Hardw are and Sound > Po wer Options . In P ower Options , you can define Sleep/Hibernate or Shut Do wn for closing the displa y panel or pressing the power butt on.
34 Notebook PC User Manual Sleep is the same as Suspend-to- RAM (STR). This function stores your current data and sta tus in RAM while many components are turned off . Because RAM is volatile , it requires po wer to keep (refresh) the data. Click the Window s button and the arrowhead next to the lock icon to see this option.
Notebook PC User Manual 35 The Hot Key locations on the function keys may vary depending on model but the functions should remain the same. F ollow the icons instead of the function keys. Special Keyboard Functions Hot Ke ys The follo wing defines the hot keys on the Notebook PC’ s keyboard.
36 Notebook PC User Manual Crossed-out T ouchpad (f9) : T oggles the built-in touchpad L OCKED (disabled) and UNLOCKED (enabled). Locking the touchpad will prev ent you from accidentally moving the pointer while typing and is best used with an external pointing devic e such as a mouse.
Notebook PC User Manual 37 Numeric ke ypad (on selected models) A numeric keypad is available on selected Notebook PC model s. Y ou can use this keypad for numeric input or as pointer direction keys. Pr ess to toggle between using the keypad as number keys or as pointer direction keys.
38 Notebook PC User Manual Button Button and Status Indicators Po wer Button The power button turns on and off the Notebook PC or putting the Notebook PC into sleep or hibernation modes. Actual behavior of the pow er button can be customized in Windows Contr ol Panel “P ower Options .
Notebook PC User Manual 39 Status Indicat ors Pow er Indicator The power indicator lights when the Not ebook PC is turned on and blinks slowly when the Notebook PC is in the Suspend-to- RAM (Sleep) mode. T his indicator is off when the Notebook PC is turned off or in the Suspend-to-Disk (Hibernation) mode.
40 Notebook PC User Manual Driv e Ac tivity Indicator Indicates tha t the Notebook P C is accessing one or more st orage device(s) such as the hard disk. The light flashes proportional to the access time. Bluetooth / W ireless Indicator This is only applicable on models with internal Bluetooth (BT ) and built-in wireless LAN.
4 Chapter 4: Using the Notebook PC.
42 Notebook PC User Manual DO NO T use any objects in place of your finger to operat e the touchpad or else damage may occur to the t ouchpad’ s sur face. Pointing Device The Notebook PC’ s integrat ed touchpad pointing device is fully compatible with all two/three-butt on and scrolling knob PS/2 mice.
Notebook PC User Manual 43 Using the T ouchpad The touchpad allows y ou to use your fingers to mo ve the pointer around or select onscreen items instead of using a standard mouse . T o use the touch pad, lightly press or tap y our finger on the touchpad .
44 Notebook PC User Manual Pr ess the lef t pointer button and release. Lightly but rapidly strike the touchpad . T ouchpad Usage Illustr ations Clicking/T apping - With the point er over an item, pr ess the lef t button or use your ngertip to touch the touchpad lightly , keeping your nger on the touchpad until the it em is selected.
Notebook PC User Manual 45 Dragging - Dragging ref ers to moving an item t o another location. Move your nger o ver an item, while simultaneously pressing the left button, move the item t o your desired location, then release the left button. Y ou can also double -tap and hold the item while dragging it with your nger .
46 Notebook PC User Manual T wo-finger tapping - Use two ngers to tap the touchpad. This action enable user to show pop- out menu. Three-finger tapping - Use three ngers to tap the touchpad. This action mimics the right- click function of a mouse.
Notebook PC User Manual 47 The touchpad responds to mo vement not to f orce. There is no need to tap the surface too hard. T apping too hard does not increase the responsiveness of the t ouchpad. The touchpad responds best to light pressur e. Caring f or the T ouchpad The touchpad is pressur e sensitive.
48 Notebook PC User Manual Memor y Card Reader This Notebook PC has a single built-in memory card reader slot that suppor ts SD card formats , and utilizes the internal high-bandwidth PCI bus. T o preven t data loss, use the Safely Remov e Hardware and Eject Media in the Window s® notication area before r emoving the memor y card.
Notebook PC User Manual 49 Network Connections Y our Notebook PC allow s you to connect to the internet and other networks using the following wir ed and wireless network connections.
50 Notebook PC User Manual Using a twisted-pair cable The cable used to connect the Notebook PC to a host (generally a Hub or Switch) is called a straigh t-through T wisted Pair Ethernet ( TPE). The end connectors are called RJ-45 connectors, which are not compatible with RJ-11 telephone connectors .
Notebook PC User Manual 51 Wir eless Network C onnec tions Wireless LAN ( WLAN) This Notebook PC’ s built-in WLAN is a compact and easy-to-use wireless Ethernet adapter that implements the IEEE 802.
52 Notebook PC User Manual 3. Select the wireless access point you want t o connect to from the list then click Connect . If you cannot nd the desired access poin t, click the Refresh icon on the upper right corner to refresh and sear ch in the list again.
Notebook PC User Manual 53 Using A d-hoc mode and Infrastructure mode The built-in WLAN in this Notebook PC is also a client adapter that allows y ou to use the Ad-hoc and Infrastructure modes when connecting to a network. All devices must install optional 802.
54 Notebook PC User Manual Infrastructure mode The Infrastructure mode allows the Not ebook PC and other wireless devices to join a wir eless network created by an access point (sold separately) tha t provides a central link f or wireless clients t o communica te with each ot her or with a wir ed network.
Notebook PC User Manual 55 Bluetooth allows y ou to access other devices such as Notebook PCs , desktop PCs, tablets, and mobile phones that are also Bluet ooth- enabled.
56 Notebook PC User Manual 2. Right-click on the Bluetooth icon on the Windows® Notification area t hen select Add a de vice. 3. Select a Bluetooth-enabled device from the list then click Next. 4. Enter the Bluet ooth securit y code into y our device to start pairing.
Notebook PC User Manual 57 Instant On Instant On is a default-enabled feature in your ASUS Not ebook PC that allows y ou to save batt er y power while your Not ebook PC is on deep sleep mode (Deep S3). It also shows how long your Notebook PC can run on standby using these two battery saving modes: P er formance mode and Battery saving mode .
58 Notebook PC User Manual Battery saving mode The battery saving mode enables longer standby times , allowing the battery to last for up to thirt y (30) days or more . When you enable this function, the system can return to its last working state in twelve seconds , four hours after your Notebook PC has ent ered into deep sleep mode.
A Appendix.
A-2 Notebook PC User Manual Optional Accessories These items , if desired , come as optional items to c omplement your Notebook PC. USB Hub ( Optional) Attaching an optional USB hub will increase y our USB por ts and allow you t o quick ly connect or disconnect many USB peripherals through a single cable.
Notebook PC User Manual A-3 Operating System and Software This Notebook PC ma y offer (depending on territory) its customers the choice of a pre-installed Microsoft Window s operating system. The choices and languages will depend on the territory . The levels of hardware and software support may vary depending on the installed operating system.
A-4 Notebook PC User Manual Sy stem BIOS Settings Boot Device 1. On the Boot screen, select Boot Option #1 . →← : S el ec t Sc r e e n ↑↓ : S el ec t It e m E n t er : Se le ct + / — : C ha ng e Op t. F 1 : G en er al H el p F 9 : O pt im iz ed D ef a u l t s F 1 0 : Sa ve E S C : E xi t V e r si on 2 .
Notebook PC User Manual A-5 Security Setting T o set the password: 1. On the Security screen, select Administr ator Passw ord or User P assword . 2. T ype in a password and press [Enter]. 3. Re -type to conrm the password and press [En ter]. 4. P assword is then set.
A-6 Notebook PC User Manual I/O Interface Security T o lock the I/O interface: 1. On the Security screen, select I/O Interface Security . 2. Select an inter face you would like to lock and click Lock . The I/O Interface Security settings can only be altered when you log in with Administr ator privilege.
Notebook PC User Manual A-7 USB Interface Security T o lock the USB interface: 1. On the Security screen, select I/O Interface Security > USB Interface Security . 2. Select an inter face you would like to lock and click Lock . The USB Interface Security settings can only be altered when you log in with Administr ator privilege.
A-8 Notebook PC User Manual HDD Passw ord T o set the HDD password: 1. On the Security screen, click Set Master Passw ord , type in a password and pr ess [Enter]. 2. Re-type to confirm the password and pr ess [Enter]. 3. Click Set User P assword and repeat the pre vious steps to set up the user password .
Notebook PC User Manual A-9 Sav e Changes If you want to keep your c onfiguration settings, you must save changes before exiting the BIOS setup utility . V e r si on 2 .1 4 . 1 2 19 . Co py ri gh t ( C ) 20 11 A me ri c a n Me ga tr en ds , I n c . A pt io S et up U t i l i ty - C op yr ig h t ( C) 2 01 1 Am er i c a n M eg at re nd s, I n c .
A-10 Notebook PC User Manual T roubleshooting This section presents some common pr oblems and possible solutions for y our Notebook PC. The optical disc driv e is not able to read or write discs . • Update the BIOS to the lat est version and try again.
Notebook PC User Manual A-11 • If the problem is not solved , update the BIOS to the la test version and try again. • If the problem still exists, contact your local ASUS ser vice center for assistance . Using the ba tter y pack • Register the Notebook PC f or a one -year-warranty via this website: http://vip .
A-12 Notebook PC User Manual • Close some running applications to decrease the sy stem load. • Check your system f or viruses. • T ry re st ori ng y our s ys t em u si ng t he s ys t em r ec o ve ry pa rti ti on o r th e r ec ov ery DV D . Y ou must back up all your data to another loca tion before doing the recov er y process.
Notebook PC User Manual A-13 Y ou must back up all your data to another loca tion before doing the recov er y process. Install an anti-virus software to protect the system from viruses . Ensure that you install the “Intel INF Updat e” and “ A TKACPI” drivers first so that hardwar e devices can be recognized .
Updating the BIOS. 1. Please v erify the Notebook PC ’ s exact model and download the latest BIOS file for y our model from the ASUS website and sa ve it in your flash disk drive . 2. Connect your ash disk drive to the Not ebook PC and power on the Notebook PC.
Notebook PC User Manual A-15 Using the Reco very Partition or the DVD Rec overy (for selected models) allows y ou to reformat y our hard drive and rest ore your ASUS Notebook PC to its original factory settings. These reco very options also enable you to r euse the default settings of your Notebook PC to make new changes as needed.
A-16 Notebook PC User Manual Reco ver Windows to en tire HD . This option deletes all par titions from your hard disk driv e and creates a new syst em par tition as drive “C” .
Notebook PC User Manual A-17 Using the Rec overy DVD: DVD: : 1. Insert the Recovery DVD into the optical drive. Y our Not ebook PC needs to be power ed ON. 2. Rest ar t the Notebook PC and press [Esc] on bootup and select the optical drive (ma y be labeled as “CD/DVD ”) and press [Ent er] to boot from the Recov er y DVD.
A-18 Notebook PC User Manual The DVD-ROM drive allows y ou to view and create your o wn CDs and DVDs. Y ou can purchase an optional DVD viewer software to view DVD titles. Regional Pla yback Information Playback of DVD movie titles in volv es decoding MPEG2 video , digital AC3 audio and decryption of CSS protected content.
Notebook PC User Manual A-19 Region Definitions Region 1 Canada, US, US T erritories Region 2 Czech, Egypt , Finland , Franc e, G ermany , Gulf States , Hungary , Iceland , Iran, Iraq , Ireland , Ita.
A-20 Notebook PC User Manual The Blu-r ay ROM Driv e allows y ou to view hi gh definition (HD) videos and other disc file formats such as DVDs and CDs.
Notebook PC User Manual A-21 Internal Modem Compliancy The Notebook PC with internal modem model complies with JA TE ( Japan), FCC (US, Canada, Korea, T aiwan), and CTR21.
A-22 Notebook PC User Manual Network C ompatibility Declaration Statement t o be made by the manufacturer to the user: “ This declaration will indicate the netw orks with which the equipment is designed to work and an y notified networks with which the equipment may ha ve inter-working difficulties.
Notebook PC User Manual A-23 This table sho ws the countries curr ently under the CTR21 standard . Coun tr y Applied More T esting Austria 1 Y es No Belgium Y es No Czech Republic No Not Applicable De.
A-24 Notebook PC User Manual This information w as copied from CETEC OM and is supplied without liability . For updat es to this table, you may visit http://www .
Notebook PC User Manual A-25 Declarations and Safety Statements F ederal C ommunications C ommission Statemen t This device complies with FC C Rules Part 15. Operation is subject to the following tw o conditions: • This device ma y not cause harmful inter ference .
A-26 Notebook PC User Manual (Re pri nt ed f ro m th e Cod e o f Fe de ral Re gu la ti ons # 47, pa rt 15 . 19 3, 1 99 3. Wa shi ng ton DC : Of fic e o f t he F ed era l R eg is te r, Na tio nal A rch i ve s an d Re cor ds Ad m in is tr at ion , U .S .
Notebook PC User Manual A-27 CE Marking CE marking for devices without wir eless LAN/Bluetooth The shipped version of this devic e complies with the requirements of the EEC directives 2004/108/EC “Electromagnetic compatibility ” and 2006/95/EC “Low v oltage directive” .
A-28 Notebook PC User Manual Wir eless Operation Channel f or Different Domains N. America 2.412-2.462 GHz Ch01 through CH11 Japan 2.412-2.484 GHz Ch01 through Ch14 Europe ETSI 2.412-2.472 GHz Ch01 through Ch13 F rance Restr ic ted Wireless F requency Bands Some areas of F rance hav e a restricted frequenc y band.
Notebook PC User Manual A-29 60 Oise 61 Orne 63 Puy du Dôme 64 Py ré n é es A tl an ti qu e 66 Pyrénées Orientales 67 Bas Rhin 68 Haut Rhin 70 Haute Saône 71 Saône et Loire 75 Paris 82 T arn et.
A-30 Notebook PC User Manual UL Safety Notices Required for UL 1459 co vering telecommunications (telephone) equipment intended to be electrically connected to a telecommunication network that has an .
Notebook PC User Manual A-31 P ow er S afety Requirement Pr oduc ts with electrical cur rent ratings up t o 6A and weighing more than 3Kg must use approv ed power cords gr eater than or equal to: H05VV-F , 3G, 0.
A-32 Notebook PC User Manual Nordic Lithium C autions (for lithium-ion batteries) CA UTION! Danger of explosion if battery is incorrec tly replaced . Replace only with the same or equivalent type rec ommended by the manufacturer . Dispose of used batteries according t o the manufacturer ’ s instructions.
Notebook PC User Manual A-33 Ser vice warning label INVISIBLE LASER RADIA TION WHEN OPEN. DO NO T ST ARE INT O BEAM OR VIEW DIRECTL Y WITH OPTICAL INSTRUMENTS. CDRH Regulations The Cen ter for Devices and Radiological Health (CDRH) of the U.S. F oo d and Drug Administra tion implemented regulations for laser products on August 2, 1976.
A-34 Notebook PC User Manual Macrovision C orporation Pr oduc t Notice This product incorporates cop yright protection technology that is protected by method claims of certain U.S.A. patents and other intellectual propert y rights owned by Macrovision C orporation and other rights owners.
Notebook PC User Manual A-35 CTR 21 Appro val (for Notebook PC with built-in Modem) Danish Dutch English Finnish Fr ench German Greek Italian P or tuguese.
A-36 Notebook PC User Manual Spanish Sw edish European Union E co-label This Notebook PC has been aw arded the EU Flow er label, which means that this product has the following characteristics: 1. Decreased energy c onsumption during use and stand-by modes.
Notebook PC User Manual A-37 ENERGY ST AR complied product ENERGY ST AR is a joint progr am of the U.S. Envir onmental Protection Agency and the U.S. Depar tment of Energy helping us all sav e money and protect the envir onment through energy efficient products and practices.
A-38 Notebook PC User Manual Global Envir onmental Regulation C ompliance and Declaration ASUS follows the gr een design concept to design and manufacture our products, and makes sure that each stage of the product life cycle of ASUS product is in line with global environmen tal regulations.
Notebook PC User Manual A-39 Copyright Information No par t of this manual, including the products and software described in it, may be r eproduced , transmitted , transcribed , stored in a retrieval .
A-40 Notebook PC User Manual Limitation of Liability Circumstances ma y arise where because of a default on ASUS’ par t or other liability , you are entitled to r ecover damages from ASUS.
Notebook PC User Manual A-41.
A-42 Notebook PC User Manual.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Asus Pro P Essential PU500CA è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Asus Pro P Essential PU500CA - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Asus Pro P Essential PU500CA imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Asus Pro P Essential PU500CA ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Asus Pro P Essential PU500CA, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Asus Pro P Essential PU500CA.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Asus Pro P Essential PU500CA. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Asus Pro P Essential PU500CA insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.