Manuale d’uso / di manutenzione del prodotto nc6300 del fabbricante HP (Hewlett-Packard)
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Main tenan ce and Ser vice Gui de HP C ompaq nc6 3 00 Not ebook P C HP C ompaq nx6 3 00 Notebook P C Doc ument P art Number : 415 7 9 3-001 June 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer .
© Copyright 2006 He wlett-Packard De velopment Company , L.P . Microsoft and W indows are U.S. re gistered trademarks of Microsoft Corporation. Intel, Celeron, and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Maintenance and S ervice Gui de iii Cont ent s 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management .
i v Maintenance and S ervice Gui de Cont ent s 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Plastics Kit . . . . . .
Cont ent s Maintenance and Se rvice Guide v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly .
v i Maintenance and S ervice Gui de Cont ent s 6 Specifications A Screw Listing B Software Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements I.
Maintenance and Se rvice Guide 1–1 1 Product Des c ription The HP Compaq nc6300 Notebook PC and HP Compaq nx6300 Notebook PC offer adv anced modularity , Intel® Core™ Duo, Intel Core Solo, and Celeron® M processors, and extensi ve multimedia support.
1–2 Maintenance and S ervice Gui de Product Description 1.1 F e a t u r e s ✎ Numerous references are made throughout this Maintenance and Service Guide to “full-featured” and “defeatured” units.
Product Description Maintenance and Se rvice Guide 1–3 ■ 256-MB DDR2 synchronous DRAM (SDRAM) at 400 MHz and 533 MHz, expandable to 2.0 GB ■ Microsoft® W indows® XP Professional ■ Full-size .
1–4 Maintenance and S ervice Gui de Product Description ❏ External monitor ❏ RJ-11 (modem) ❏ RJ-45 (network) ❏ IEEE 1394 ❏ Accessory battery ❏ Digital Media Slot (select computer models only) ❏ S-V ideo-out (select computer models only) ❏ Docking connector (select computer models only) 1 .
Product Description Maintenance and Se rvice Guide 1–5 2. W ait approximately 5 minutes. 3. Replace the R TC battery and reassemble the computer . 4. Connect A C power to the computer . Do not reinsert any batteries at this time. 5. T urn on the computer .
1–6 Maintenance and S ervice Gui de Product Description 1 .4 External C ompon ents The external components on the front of the computer are sho wn belo w and described in T able 1-1. F ront Components Ta b l e 1 - 1 Front Components Item Component Function 1 Wireless light On: An integrat ed wireless device has been enabled.
Product Description Maintenance and Se rvice Guide 1–7 3 Batter y light ■ Amber : A batter y is charging. ■ Green: A batter y is close to full charge capacity . ■ Blinking amber : A batter y that is the only av ailable po wer source has reached a low-battery condition.
1–8 Maintenance and S ervice Gui de Product Description The external components on the right side of the computer are sho wn below and described in T able 1-2.
Product Description Maintenance and Se rvice Guide 1–9 Ta b l e 1 - 2 Right-Side Components Item Component Function 1 USB por ts (2; select computer models only) Connect USB 1.1- and 2.0-compliant de vices to the computer using a standard USB cable , or connect an optional Exter nal MultiBa y II to the computer .
1–10 Maintenance and Serv ice Guide Product Description The external components on the left side of the computer are sho wn below and described in T able 1-3.
Product Description Maintenance and S ervice Gui de 1–11 Ta b l e 1 - 3 Left-Side Components Item Component Function 1 RJ-45 (network) jack Connects an optional network cable. 2 External monitor por t Connects an optional V GA external monitor or projector .
1–12 Maintenance and Serv ice Guide Product Description The external components on the rear panel of the computer are sho wn below and described in T able 1-4.
Product Description Maintenance and S ervice Gui de 1–13 T able 1-4 Rear P anel Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the computer . Ä The security cable is designed to act as a deterrent, but ma y not pre vent the computer from being mishandled or stolen.
1–14 Maintenance and Serv ice Guide Product Description The standard ke yboard components of the computer are shown belo w and described in T able 1-5.
Product Description Maintenance and S ervice Gui de 1–15 T able 1-5 Standard K eyboar d Components Item Component Function 1 fn ke y Ex ecutes frequently used system functions when pressed in combination with a function ke y or the esc key . 2 caps lock ke y Enables caps loc k and tur ns on the caps lock light.
1–16 Maintenance and Serv ice Guide Product Description The computer top components are sho wn below and described in T able 1-6. T op Components , P art 1 T able 1-6 T op Components, P ar t 1 Item Component Function 1 P ower button When the computer is: ■ Off , press to tur n on the computer .
Product Description Maintenance and S ervice Gui de 1–17 2 Displa y lid switch ■ If the computer is closed while on, tur ns off the displa y . ■ If the computer is opened while in standby , tur ns on the computer (resumes from standby).
1–18 Maintenance and Serv ice Guide Product Description The computer top components are continued belo w and described in T able 1-7. T op Components , P art 2.
Product Description Maintenance and S ervice Gui de 1–19 T able 1-7 T op Components, P ar t 2 Item Component Function 1P o w e r l i g h t ■ On: The computer is turned on. ■ Blinking: The computer is in standby , ■ Blinking rapidly: An A C adapter with a higher power r ating should be connected.
1–20 Maintenance and Serv ice Guide Product Description The external components on the bottom of the computer are sho wn below and described in T able 1-8. Bott om Components Ta b l e 1 - 8 Bottom Components Item Component Function 1 Batter y ba y Holds the batter y .
Product Description Maintenance and S ervice Gui de 1–21 5 Memor y module compar tment Mini Card compar tment Contains 2 memor y slots that suppor t replaceable memory modules. The number of preinstalled memory modules varies by computer model. Holds an optional wireless LAN de vice.
1–2 2 Maintenance and Serv ice Guide Product Description 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of k ey parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps.
Maintenance and Se rvice Guide 2–1 2 T roubleshooting Å W ARN IN G: Only au thori z ed techni ci ans trained b y HP should repair this equipment . All trouble shooting and repair pr ocedures ar e detailed to allo w only subas sembly-/module-level r epair .
2–2 Maintenance and S ervice Gui de T rouble shooting 2. Select the File , Security , Diagnostics , or System Conf iguration menu. 3. T o close Computer Setup and restart the computer: ❏ Select File > Sav e changes and exit , and then press enter .
T rouble shooting Maintenance and Se rvice Guide 2–3 Selectin g from the Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Setup P assw ord Enter , change, or delete an Setup pass word. P ower-On P ass word Enter , change, or delete a pow er-on password.
2–4 Maintenance and S ervice Gui de T rouble shooting Selectin g from the Diagnostic s Menu Ta b l e 2 - 3 Diagnostics Menu Select T o Do This HDD Self-T est Options Run a quick co mprehensiv e self test on hard drives in the system that suppor t the test f eatures.
T rouble shooting Maintenance and Se rvice Guide 2–5 Selec ting from th e S y s tem Configura tion Menu Ta b l e 2 - 4 System Configuration Menu Select T o Do This Language Change the Comp uter Setup language. Boot Options Enable/disab le Mult iBoot, which sets a star tup sequence that can includ e most bootab le devices and media in the system.
2–6 Maintenance and S ervice Gui de T rouble shooting 2.2 T roub leshooting Flo wc har ts Ta b l e 2 - 5 T roub leshooting Flowcharts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.
T rouble shooting Maintenance and Se rvice Guide 2–7 Flo wch ar t 2. 1—Initi al T roubleshootin g Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.
2–8 Maintenance and S ervice Gui de T rouble shooting Flo wch ar t 2.2—No P ow er , P art 1 1. Reset the power cables in the docking device and at the AC outlet. 2. Be sure the AC power source is active. 3. Be sure that the power strip is working.
T rouble shooting Maintenance and Se rvice Guide 2–9 Flo wc har t 2.3—No P ow er , P ar t 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 .
2–10 Maintenance and Serv ice Guide T rouble shooting Flo wch ar t 2.4—No P ow er , P art 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in computer and at pow er so urce . Internal or external AC adapter? Done Done Done Done Po we r o n ? Pow e r o n ? Po we r o n ? Plug directly into AC outlet.
T rouble shooting Maintenance and S ervice Gui de 2–11 Flowc ha r t 2.5 —N o P o wer , P ar t 4 Y N Continued from “Flowchart 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest.
2–12 Maintenance and Serv ice Guide T rouble shooting Flo wch ar t 2.6—No Video, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between computer and computer display (if applicable) 2.
T rouble shooting Maintenance and S ervice Gui de 2–13 Flo wch ar t 2.7—No Video, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 .
2–14 Maintenance and Serv ice Guide T rouble shooting F lo wcha rt 2 .8 —No nfu ncti on in g D ock ing De vi ce (if applicable ) Y N Reset power cord in docking device and power outlet. N T est replacement docking device with new computer . Check voltage setting on docking device.
T rouble shooting Maintenance and S ervice Gui de 2–15 Flo wch ar t 2.9—No O peratin g S y s tem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reset power cord in docking device and power outlet.
2–16 Maintenance and Serv ice Guide T rouble shooting Flo wc har t 2. 1 0—No OS Loa ding , H ard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.
T rouble shooting Maintenance and S ervice Gui de 2–17 Flowc h ar t 2. 1 1—N o OS Lo ad in g , H a rd D rive, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive.
2–18 Maintenance and Serv ice Guide T rouble shooting Flo wch ar t 2. 1 2 —No OS Loa ding , Hard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot.
T rouble shooting Maintenance and S ervice Gui de 2–19 Flo wch ar t 2. 1 3—No OS Loa ding , Disk et te Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer .
2–20 Maintenance and Serv ice Guide T rouble shooting Flo wc har t 2. 1 4—No OS Loa ding , O ptical Drive Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.
T rouble shooting Maintenance and S ervice Gui de 2–21 Flo wc har t 2. 1 5—N o Audio, P ar t 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.
2–2 2 Maintenance and Serv ice Guide T rouble shooting Flo wc har t 2. 1 6—No Au dio, P ar t 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker .
T rouble shooting Maintenance and Se rvice Guide 2–2 3 Flo wch ar t 2. 1 7—Nonfun ctionin g Dev ice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.
2–2 4 Maintenance and Serv ice Guide T rouble shooting Flo wch ar t 2. 1 8—Nonfun c tioning K e yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard.
T rouble shooting Maintenance and Se r v ice Guide 2–2 5 Flo wch ar t 2. 1 9—N onfunc tioning P ointin g De vice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device.
2–2 6 Maintenance and Serv ice Guide T rouble shooting Flo wc h art 2.20—N o Net wor k/Modem Conne ction Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated.
Maintenance and Se rvice Guide 3–1 3 I llustra ted P a rt s C atal og This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 3. 1 S erial N umber Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer .
3–2 Maintenance and S ervice Gui de Illustr ated P arts Catalog 3.2 Comp uter M ajor Com ponents Com pu te r Ma jor Components.
Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components Item Description Spare P ar t Number 1 Display assemb lies for use with computer models with WW AN (include wireless antenna transceiv ers and cables) 15.
3–4 Maintenance and S ervice Gui de Illustr ated P arts Catalog Com pu te r Ma jor Components.
Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 3 Ke yboards F or use with com.
3–6 Maintenance and S ervice Gui de Illustr ated P arts Catalog Com pu te r Ma jor Components.
Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–7 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 3 Ke yboards (Continued) F or .
3–8 Maintenance and S ervice Gui de Illustr ated P arts Catalog Com pu te r Ma jor Components.
Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–9 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 6 Processor s (include ther mal paste) Intel Core Duo T2600 (2.16-GHz) processor Intel Core Duo T2500 (2.
3–10 Maintenance and Serv ice Guide Illustr ated P arts Catalog Com pu te r Ma jor Components.
Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–11 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number Plastics Kit 413704-001 8a 8.
3–12 Maintenance and Serv ice Guide Illustr ated P arts Catalog Com pu te r Ma jor Components.
Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–13 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 15 Mini Card modules 802.11a/b/g Intel WLAN module f or use in the countries listed below .
3–14 Maintenance and Serv ice Guide Illustr ated P arts Catalog Com pu te r Ma jor Components.
Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–15 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 15 Mini Card modules (continued) 802.11a/b/g Intel WLAN module f or use in the countries listed below .
3–16 Maintenance and Serv ice Guide Illustr ated P arts Catalog Com pu te r Ma jor Components.
Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–17 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 15 Mini Card modules (continued) 802.11a/b/g LJ WLAN module f or use in the United States and Canada.
3–18 Maintenance and Serv ice Guide Illustr ated P arts Catalog Com pu te r Ma jor Components.
Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–19 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 15 Mini Card modules (continued) 802.11a/b/g HS WLAN module f or use in the United States and Canada.
3–20 Maintenance and Serv ice Guide Illustr ated P arts Catalog Com pu te r Ma jor Components.
Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–21 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 18 Optical drives (include b.
3–2 2 Maintenance and Serv ice Guide Illustr ated P arts Catalog 3. 3 P la sti cs Kit T able 3-2 Plastics Kit Spare P ar t Number Information Item Description Spare P ar t Number Plastics Kit Includ.
Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–2 3 3.4 Ca bl e Kit Ta b l e 3 - 3 Cable Kit Spare P ar t Number Information Item Description Spare P ar t Number Cable Kit Includes: 413.
3–2 4 Maintenance and Serv ice Guide Illustr ated P arts Catalog 3.5 M a s s S t ora g e D e vi c es.
Illustr ated P arts Catalog Maintenance and Se r v ice Guide 3–2 5 T able 3-4 Mass Storage Devices Spare P ar t Number Information Item Description Spare P ar t Number 1 Hard drives (include frame) .
3–2 6 Maintenance and Serv ice Guide Illustr ated P arts Catalog 3.6 Miscell aneous (N ot I llustra ted) Ta b l e 3 - 5 Miscellaneous (Not Illustrated) Spare P ar t Information Description Spare P a.
Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–2 7 Pow e r c or d s Fo r u s e i n : A ustralia 246959-011 Belgium, Europe, Finland, Germany , Greece, the Netherlands, Norwa y , Portug.
3–2 8 Maintenance and Serv ice Guide Illustr ated P arts Catalog Screw Kit (includes the f ollowing scre ws; refer to Appendix A, “Screw Listing, ” for more inf or mation on specifications and usage) 413705-001 ■ He x socket HM5.0×9.0 scre w lock ■ Phillips PM2.
Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–2 9 3.7 Sequen tial P a rt N umber Listin g Ta b l e 3 - 6 Sequential P ar t Number Listing Spare P ar t Number Description 239704-001 65.
3–30 Maintenance and Serv ice Guide Illustr ated P arts Catalog 373315-001 MultiBa y 24X D VD/CD-RW Co mbo Driv e (for use in External MultiBa y II and HP Docking Station) 375557-001 D VD±R W and C.
Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–31 407254-002 802.11a/b/g LJ WLAN Mini Card module for use in the MO W 2 countries listed below .
3–3 2 Maintenance and Serv ice Guide Illustr ated P arts Catalog 407575-001 802.11a/b/g Intel WLAN Mi ni Card module for use in the MO W 1 countr ies listed below .
Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–3 3 407575-003 802.11a/b/g Intel WLAN Mini Card module f or use in the RO W countries listed below . China Ecuador Haiti Honduras Pa k i s t a n Pe r u Qatar South K orea Uruguay V enezuela 407575-291 802.
3–34 Maintenance and Serv ice Guide Illustr ated P arts Catalog 413676-001 14.1-inch XGA, TFT displa y assembly f or use with computer models without WW AN (include wireless antenna transceivers and cables) 413677-001 15.
Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–3 5 413689-001 Base enclosure f or use wi th full-featured computer models 413690-001 Base enclosure f or use with defeatured computer mo.
3–3 6 Maintenance and Serv ice Guide Illustr ated P arts Catalog 413896-001 Intel Celeron M 1.73-GHz processor (includes thermal paste) 414040-001 PC2-4200, 256-MB memor y module 414041-001 PC2-4200.
Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–3 7 416038-111 K eyboard f or use with comp uter models with pointing stick and finger print reader in Switzerland 416038-121 K eyboard f.
3–38 Maintenance and Serv ice Guide Illustr ated P arts Catalog 416038-A41 K eyboard f or use with comp uter models with pointing stick and finger print reader in Belgium 416038-AB1 K eyboard f or u.
Illustr ated P arts Catalog Maintenance and Se r v ice Guide 3–3 9 416039-091 K eyboard f or use with computer models with T ouchP ad and finger print reader in Norwa y 416039-111 K eyboard f or use.
3–40 Maintenance and Serv ice Guide Illustr ated P arts Catalog 416039-291 K eyboard f or use with computer models with T ouchP ad and finger print reader in Japan 416039-A41 K eyboard f or use with.
Maintenance and Se rvice Guide 4–1 4 Remo v al an d Repl a cement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service.
4–2 Maintenance and S ervice Gui de Remo val and Replaceme nt Preliminar ies 4.2 Ser vice Consi dera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
Remo val and Replace ment Pr eliminarie s Maintenance and Se rvice Guide 4–3 4. 3 Pr e v enting Damage t o Re mo v able Dri v es Remov able drives are fragile components that must be handled with care.
4–4 Maintenance and S ervice Gui de Remo val and Replaceme nt Preliminar ies 4.4 Pre venting Elec trostatic D ama g e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity .
Remo val and Replace ment Pr eliminarie s Maintenance and Se rvice Guide 4–5 4.5 P a c k a gin g and T rans por ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.
4–6 Maintenance and S ervice Gui de Remo val and Replaceme nt Preliminar ies 4.6 W orksta tion Precautions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approv ed static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ).
Remo val and Replace ment Pr eliminarie s Maintenance and Se rvice Guide 4–7 ■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots.
4–8 Maintenance and S ervice Gui de Remo val and Replaceme nt Preliminar ies T able 4-1 shows ho w humidity affects the electrostatic v oltage le vels generated by dif ferent activities. T able 4-2 lists the shielding protection provided b y antistatic bags and floor mats.
Maintenance and Se rvice Guide 5–1 5 Remo v al an d Repl a cement Procedur es This chapter provides remo val and replacement procedures. There are as many as 58 scre ws and screw locks, in 11 dif ferent sizes, that must be remov ed, replaced, or loosened when servicing the computer .
5–2 Maintenance and S ervice Gui de Remo val and Replaceme nt Procedur es 5 . 1 Serial N umber Report the computer serial number to HP when requesting information or ordering spare parts.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–3 5 .2 Di sassembl y Sequenc e Ch art Use the chart belo w to determine the section number to be referenced when removing computer components. Disassembl y Sequence Char t Section Description # of Screws Remo ved 5.
5–4 Maintenance and S ervice Gui de Remo val and Replaceme nt Procedur es Section Description # of Screws Remo ved 5.10 Key b o a r d 2 5.11 Fa n 2 loosened 5.12 Heat Sink 4 loosened 5.13 Processor 1 loosened 5.14 RT C B a t t e r y 0 5.15 Internal Memor y Module 0 5.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–5 5 .3 Preparing th e Co mpu ter for Disasse mbl y Before you begin an y remov al or installation procedures: 1.
5–6 Maintenance and S ervice Gui de Remo val and Replaceme nt Procedur es 4. Remov e the battery by follo wing these steps: a. T urn the computer upside down with the rear panel to ward you. b . Slide the battery release latch on the right 1 and then the battery release latch on the left 2 to release the battery .
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–7 5 .4 Hard Driv e 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Position the computer with the front to ward you. 3. Loosen the two Phillips PM2.0×4.0 scre ws 1 that secure the hard dri ve cov er to the computer .
5–8 Maintenance and S ervice Gui de Remo val and Replaceme nt Procedur es Re mov ing the H ar d Dri ve C o ver.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–9 6. Loosen the Phillips PM2.5×13.0 spring-loaded hard dri ve retention scre w 1 . 7. Grasp the mylar tab 2 on the hard dri ve and slide the hard dri ve to the right 3 to disconnect it from the system board.
5–10 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 9. Remov e the four Phillips PM3.0×4.0 hard driv e frame scre ws 1 from each side of the hard driv e.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–11 5. 5 C o m p u t e r F e e t The computer feet are adhesi ve-backed rubber pads.
5–12 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 .6 Bluetooth Modul e 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Remov e the hard driv e ( Section 5.4 ). 3. Slide the Bluetooth module 1 out of the clip in the hard dri ve compartment.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–13 5 .7 Exter nal M emor y Modul e 1. Prepare the computer for disassembly (refer to Section 5.
5–14 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 3. Loosen the Phillips PM2.0×4.0 scre w 1 that secures the memory/Mini Card module cov er to the computer . 4. Lift the rear edge of the cov er 2 up and swing it to ward you.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–15 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises aw ay from the computer .
5–16 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 .8 Mini C ard WL AN Module Mini Card WLAN Module Spare P ar t Number Information 802.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–17 802.11a/b/g Intel WLAN module f or use in the RO W countries listed below . 407575-003 China Ecuador Haiti Honduras Pa k i s t a n Pe r u Qatar South K orea Uruguay V enezuela 802.
5–18 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini Card module cov er ( Section 5.7 ). 3. Position the computer with the front to ward you. 802.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–19 4. Make note of which antenna cable is attached to which antenna clip on the Mini Card WLAN module before disconnecting the cables, then disconnect the auxiliary and main antenna cables 1 from the module.
5–20 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 .9 Optical Driv e 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini Card module cov er ( Section 5.7 ). 3. Position the computer with the right side to ward you.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–21 4. Remov e the T orx8 T8M2.0×9.0 screw 1 that secures the optical dri ve to the computer . 5. Insert a flat-bladed dri ver into the slot 2 on the bottom of the computer and push the tab .
5–2 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 7. If it is necessary to replace the optical dri ve bracket, remo ve the two Phillips PM2.0×4.0 scre ws 1 that secure the bracket to the optical dri ve. 8. Remov e the optical driv e bracket 2 .
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–2 3 5. 1 0 Ke y b o a r d Ke yboard Spare P ar t Number Information F or use with computer models with pointing stick and fing.
5–2 4 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini Card module cov er ( Section 5.
Re mov al and Replacemen t Procedur es Maintenance and Se r v ice Guide 5–2 5 3. Remov e the two T orx8 T8M2.0×9.0 scre ws that secure the ke yboard to the computer .
5–2 6 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 4. T urn the computer display-side up with the front toward you. 5. Open the computer as far as possible.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–2 7 7. Lift the rear edge of the ke yboard up and swing it tow ard you until it rests on the palm rest.
5–2 8 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 8. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is attached and disconnect the keyboard cable 2 . ✎ Step 9 applies only to computer models with a pointing stick.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–2 9 5. 1 1 Fa n 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.10 ). 3. Disconnect the fan cable 1 from the system board. 4. Loosen the two Phillips PM2.
5–30 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 . 1 2 Hea t Sink 1. Prepare the computer for disassembly ( Section 5.3 ).
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–31 4. Loosen the four Phillips PM2.0×8.0 shoulder scre ws 1 that secure the heat sink to the computer . 5. Lift the right side of the heat sink 2 to disengage it from the processor .
5–3 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is remov ed. Thermal paste is included with all heat sink and processor spare part kits.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–3 3 5. 1 3 P r o c e s s o r 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.10 ). 3. Remov e the fan ( Section 5.11 ). 4. Remov e the heat sink ( Section 5.
5–34 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. Use a flat-bladed scre wdriv er to turn the processor locking scre w 1 one-half turn counterclockwise until you hear a click. 6. Lift the processor 2 straight up and remov e it.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–3 5 5. 1 4 RTC B a t t e r y ✎ The R TC battery is included in the Plastics Kit, spare part number 413704-001. 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.
5–3 6 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 . 1 5 Internal Memor y Module 1. Prepare the computer for disassembly ( Section 5.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–3 7 3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises aw ay from the computer .
5–38 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 . 1 6 Mini C ard WW AN Module 1. Prepare the computer for disassembly ( Section 5.
Re mov al and Replacemen t Procedur es Maintenance and Se r v ice Guide 5–3 9 3. Make note of which antenna cable is attached to which antenna clip on the Mini Card WW AN module before disconnecting the cables, then disconnect the auxiliary and main antenna cables 1 from the module.
5–40 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. 1 7 Sw i t c h C ove r ✎ Both switch cov er spare part kits include an LED board and LED board cable. 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the keyboard ( Section 5.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–41 4. Remov e the two T orx8 T8M2.0×2.0 scre ws that secure the switch cov er to the computer .
5–4 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. T urn the computer display-side up with front toward you. 6. Open the computer as far as possible.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–4 3 5 . 1 8 Displa y Assem bly 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory compartment cov er ( Section 5.7 ) and disconnect the wireless antenna cables from the Mini Card WLAN module ( Section 5.
5–44 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. Disconnect the display cable 1 from the system board. 6. Remov e the WLAN antenna cables 2 from the routing channels 3 in the base enclosure.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–4 5 7. Swing the display assembly into a partially closed position. 8. Position the computer with the rear panel to ward you. Ä CAUT ION: Support the display a ssembl y when r emov ing the follow ing scr ew s.
5–46 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. 1 9 Top C ove r 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini Card module cov er ( Section 5.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–4 7 3. Remov e the thirteen T orx8 T8M2.5×9.0 screws that secure the top cov er to the computer .
5–48 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 4. T urn the computer right-side up with the front toward you. 5. Remov e the two T orx8 T8M2.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–4 9 6. Disconnect the follo wing cables from the system board: 1 R T C battery cable 2 T ouchPad cable 3 Fingerprint reader board cable 7. Remov e the microphone 4 from the hole in the top cov er .
5–50 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 8. Lift up the rear edge of the top cov er 1 until it disengages from the base enclosure. 9. Swing the top cov er 2 tow ard you until the left and right sides of the top cov er disengage from the base enclosure.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–51 5. 2 0 S p e a ke r 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini Card module cov er ( Section 5.
5–5 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 2. Disconnect the speaker cable from the system board. Disconnec ting the Speak er Cable.
Re mov al and Replacemen t Procedur es Maintenance and Se r v ice Guide 5–5 3 3. Remov e the T orx8 T8M2.0×4.0 screw 1 that secures the speaker to the computer . 4. Remov e the speaker 2 from the base enclosure. Re mov ing the Speake r Re verse the abov e procedure to install the speaker .
5–54 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. 2 1 M i c r o p h o n e ✎ The microphone is included in the Plastics Kit, spare part number 413704-001. 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–5 5 2. Disconnect the microphone cable 1 from the system board and remov e the microphone 2 . Re mov ing the Micr ophone Re verse the abov e procedure to install the microphone.
5–5 6 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 .2 2 Modem Module 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini Card module cov er ( Section 5.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–5 7 2. Remov e the modem connector 1 from the clip in the base enclosure. 3. Disconnect the modem cable 2 from the system board.
5–5 8 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 4. Remov e the two Phillips PM2.5×3.0 scre ws 1 that secure the modem module to the system board. 5. Lift the front edge of the modem module 2 to disconnect it from the system board.
Re mov al and Replacemen t Procedur es Maintenance and Se r v ice Guide 5–5 9 5 .2 3 USB/Au dio Board 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini Card module cov er ( Section 5.
5–60 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 2. Position the computer with the rear panel to ward you. 3. Release the ZIF connector to which the USB/audio board cable is connected and disconnect the USB/audio board cable 1 .
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–61 5. 24 Sys t e m B o a r d ✎ When replacing the system board, be sure that the follo wing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory modules ( Section 5.
5–6 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es g. R TC battery ( Section 5.14 ) h. Switch cov er ( Section 5.17 ) i. Display assembly ( Section 5.18 ) j. T op cover ( Section 5.19 ) k. Speaker ( Section 5.20 ) l. Microphone ( Section 5.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–6 3 6. Use the optical dri ve connector to lift the system board 1 until the po wer connector 2 is clear of the base enclosure. 7. Slide the system board 3 to the left at an angle and remov e it.
5–64 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 .2 5 Seri al Conn ec tor Module 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Bluetooth module ( Section 5.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–6 5 2. Remov e the two HM5.0×9.0 scre w locks 1 on each side of the serial connector . 3. Lift the serial connector module and cable 2 out of the base enclosure. 4. Disconnect the serial connector module cable 3 from the system board.
Maintenance and Se rvice Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions Metric U .S. Height Width Depth 32.8 cm 26.7 cm 3.1 cm 12.91 10.51 1.22 W eight With 15.0-inch displa y , optical drive, and 6-cell battery pack 2.
6–2 Maintenance and S ervice Gui de Spe cificat ion s Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% Maximum altitude (unpressurized) Operating (14.
Spe cificat ion s Maintenance and Se rvice Guide 6–3 Ta b l e 6 - 2 15.0-inch, SXGA+WV A, TFT Display Dimensions Height Width Diagonal 30.0 cm 22.9 cm 38.1 cm 11.8 in 9.0 in 15.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 150 nits typical Pixel resolution Pitch Fo r ma t Configuration 0.
6–4 Maintenance and S ervice Gui de Spe cificat ion s Ta b l e 6 - 3 15.0-inch, XGA, TFT Displa y Dimensions Height Width Diagonal 30.0 cm 22.9 cm 38.1 cm 11.8 in 9.0 in 15.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 150 nits typical Pixel resolution Pitch Fo r ma t Configuration 0.
Spe cificat ion s Maintenance and Se rvice Guide 6–5 Ta b l e 6 - 4 14.1-inch, XGA, TFT Displa y Dimensions Height Width Diagonal 28.5 cm 21.3 cm 35.8 cm 11.2 in 8.4 in 14.1 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 180 nits typical Pixel resolution Pitch Fo r ma t Configuration 0.
6–6 Maintenance and S ervice Gui de Spe cificat ion s Ta b l e 6 - 5 Hard Drives 100-GB* 80-GB* 60-GB* 40-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.
Spe cificat ion s Maintenance and Se rvice Guide 6–7 Ta b l e 6 - 6 Primary 6-cell, Li-Ion Battery Pac k Dimensions Height Width Depth We i g h t 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 11.
6–8 Maintenance and S ervice Gui de Spe cificat ion s Ta b l e 6 - 7 DV D - R O M D r i v e Applicable disc DV D - R O M ( DV D - 5 , DV D - 9 , DV D - 1 0 , DV D - 1 8 ) CD-ROM (Mode 1 and 2) CD Di.
Spe cificat ion s Maintenance and Se rvice Guide 6–9 Ta b l e 6 - 8 D VD/CD-RW Combo Drive Applicable disc Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 an.
6–10 Maintenance and Serv ice Guide Spe cificat ion s Disc thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.
Spe cificat ion s Maintenance and S ervice Gui de 6–11 Ta b l e 6 - 9 D VD±RW and CD-R W Combo Drive Applicable disc Read: DV D - R , DV D - R W, D VD-ROM (D VD-5, DV D - 9 , DV D - 1 0 , DV D - 1 .
6–12 Maintenance and Serv ice Guide Spe cificat ion s Disc thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD D VD Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A udio output level A udio-out, 0.
Spe cificat ion s Maintenance and S ervice Gui de 6–13 T able 6-10 CD-ROM Drive Applicable disc CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-RCD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.
6–14 Maintenance and Serv ice Guide Spe cificat ion s T able 6-11 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* A vailab le f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.
Spe cificat ion s Maintenance and S ervice Gui de 6–15 T able 6-12 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K ey or Microsoft Natural K eyboard IRQ2 C.
6–16 Maintenance and Serv ice Guide Spe cificat ion s IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 .
Spe cificat ion s Maintenance and S ervice Gui de 6–17 T able 6-13 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no.
6–18 Maintenance and Serv ice Guide Spe cificat ion s I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no .
Spe cificat ion s Maintenance and S ervice Gui de 6–19 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 3.
6–20 Maintenance and Serv ice Guide Spe cificat ion s T able 6-14 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memor y 4.
Maintenance and Se rvice Guide A–1 A Scre w Li sting This appendix provides specif ication and reference information for the scre ws and screw locks used in the computer . All screws and scre w locks listed in this appendix are av ailable in the Scre w Kit, spare part number 378235-001.
A–2 Maintenance and S ervice Gui de Scr ew Listing Phillips P M2 .0×4. 0 Scr ew L ocations Ta b l e A - 1 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Black 9 4.0 mm 2.0 mm 4.0 mm Where used: 1 T wo screws that secure the hard driv e cov er to the computer (screws are captured on the cov er by C-clips; documented in Section 5.
Scr ew Listing Maintenance and Se rvice Guide A–3 Phillips P M2 .0×4. 0 Scr ew L ocations Ta b l e A - 1 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 9 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the Mini Card WL AN to the computer (documented in Section 5.
A–4 Maintenance and S ervice Gui de Scr ew Listing Phillips P M2 .0×4. 0 Scr ew L ocations Ta b l e A - 1 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 9 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the optical driv e brac k et to the optical drive (documented in Section 5.
Scr ew Listing Maintenance and Se rvice Guide A–5 Phillips P M2 .0×4. 0 Scr ew L ocations Ta b l e A - 1 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 9 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the Mini Card WW AN to the computer (documented in Section 5.
A–6 Maintenance and S ervice Gui de Scr ew Listing Phillips P M2 .5×13 .0 Scr ew Location Ta b l e A - 2 Phillips PM2.5×13.0 Spring-loaded Hard Drive Retention Scre w Color Qty .
Scr ew Listing Maintenance and Se rvice Guide A–7 Phillips P M3. 0×4.0 Sc r ew L ocations Ta b l e A - 3 Phillips PM3.0×4.0 Screw Color Qty . Length Thread Head Width Silver 4 4.0 mm 3.0 mm 4.5 mm Where used: F our screws that secure the hard drive frame to the hard driv e (documented in Section 5.
A–8 Maintenance and S ervice Gui de Scr ew Listing T orx8 T8M2 .5×9 . 0 Scr ew Locati on Ta b l e A - 4 T orx8 T8M2.5×9.0 Screw Color Qty . Length Thread Head Width Black 24 9.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the optical dr iv e to the computer (documented in Section 5.
Scr ew Listing Maintenance and Se rvice Guide A–9 T orx8 T8M2 .5×9 . 0 Scr ew L ocations Ta b l e A - 4 T orx8 T8M2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 24 9.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the k eyboard to the computer (documented in Section 5.
A–10 Maintenance and S ervice Gui de Scr ew Listing T orx8 T8M2 .5×9 . 0 Scr ew L ocations Ta b l e A - 4 T orx8 T8M2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 24 9.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the displa y assemb ly to the computer (documented in Section 5.
Scr ew Listing Maintenance and S ervice Gui de A–11 T orx8 T8M2 .5×9 . 0 Scr ew L ocations Ta b l e A - 4 T orx8 T8M2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 24 9.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the displa y assemb ly to the computer (documented in Section 5.
A–12 Maintenance and S ervice Gui de Scr ew Listing T orx8 T8M2 .5×9 . 0 Scr ew L ocations Ta b l e A - 4 T orx8 T8M2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 24 9.0 mm 2.5 mm 4.0 mm Where used: 13 screws that secure the top co ver to the computer (documented in Section 5.
Scr ew Listing Maintenance and S ervice Gui de A–13 T orx8 T8M2 .5×9 . 0 Scr ew L ocations Ta b l e A - 4 T orx8 T8M2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 24 9.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the top co ve r to the computer (documented in Section 5.
A–14 Maintenance and S ervice Gui de Scr ew Listing T orx8 T8M2 .5×2 .0 Sc r ew L ocations Ta b l e A - 5 T orx8 T8M2.5×2.0 Screw Color Qty . Length Thread Head Width Black 2 2.0 mm 2.5 mm 6.0 mm Where used: 2 screws that secure the s witch co ver to the computer (documented in Section 5.
Scr ew Listing Maintenance and S ervice Gui de A–15 Phillips P M2 .5×7 . 0 Scr ew L ocations Ta b l e A - 6 Phillips PM2.5×7.0 Screw Color Qty . Length Thread Head Width Silver 2 7.0 mm 2.5 mm 4.5 mm Where used: 2 screws that secure the f an to the co mputer (screws are captured on the f an assembly by an O-clip; documented in Section 5.
A–16 Maintenance and S ervice Gui de Scr ew Listing Phillips P M2 .5×8. 0 Shoulder Sc re w Locations Ta b l e A - 7 Phillips PM2.5×8.0 Shoulder Screw Color Qty .
Scr ew Listing Maintenance and S ervice Gui de A–17 Philli ps P M2 .5×3 .0 Sc re w Locations Ta b l e A - 8 Phillips PM2.5×3.0 Screw Color Qty . Length Thread Head Width Black 2 3.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the modem modu le to the computer (documented in Section 5.
A–18 Maintenance and S ervice Gui de Scr ew Listing T orx8 T8M2 .5×4. 0 Scr ew L ocation Ta b l e A - 9 T orx8 T8M2.5×4.0 Screw Color Qty . Length Thread Head Width Black 2 4.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the speak er to the computer (documented in Section 5.
Scr ew Listing Maintenance and S ervice Gui de A–19 T orx8 T8M2 .5×4. 0 Scr ew L ocation Ta b l e A - 9 T orx8 T8M2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 2 4.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the system bo ard to the computer (documented in Section 5.
A–20 Maintenance and S ervice Gui de Scr ew Listing Phillips P M1.5×3 .0 Sc re w Location T able A-10 Phillips PM1.5×3.0 Screw Color Qty . Length Thread Head Width Silver 1 3.0 mm 1.5 mm 4.0 mm Where used: One screw that secures the USB/audio board the computer (documented in Section 5.
Scr ew Listing Maintenance and S ervice Gui de A–21 Hex S ock et HM5. 0×9 . 0 Scr e w Loc k Locations T able A-11 Hex Soc ket HM5.0×9.0 Screw Loc k Color Qty . Length Thread Head Width Silver 6 9.0 mm 5.0 mm 5.0 mm Where used: 1 T wo screw loc ks that secure the system board to the computer (documented in Section 5.
A–2 2 Mainte nance and Service Gui de Scr ew Listing Hex S ock et HM5. 0×9 . 0 Scr e w Loc k Locations T able A-11 Hex Soc ket HM5.0×9.0 Screw Loc k (Continued) Color Qty . Length Thread Head Width Silver 6 9.0 mm 5.0 mm 5.0 mm Where used: 2 screw loc ks that secure the serial connector board to the system board (documented in Section 5.
Maintenance and Se rvice Guide B–1 B Soft w are Ba c k u p and Rec o ver y Back up HP Backup and Recov ery Manager provides se veral ways to back up the system and to recov er optimal system functionality . ✎ HP installed dri vers, utilities, a nd applications can be copied to a CD or to a D VD using HP Backup and Recovery Manager .
B–2 Maintenance and S ervice Gui de Softw are Bac ku p and Reco very Ba c king U p t he Sy s tem Using HP Backup and Restore Manager , you can ■ Back up specific f iles and folders. ■ Back up the entire system. ■ Back up modifications since your last backup, using HP system restore points.
Softwar e Back up and Reco very Maintenance and Se rvice Guide B–3 Ba c king U p t he En tire Hard Driv e When you perform a complete backup of the hard dri ve, you are saving the full f actory image, including the W indows operating system, software applications, and all personal f iles and folders.
B–4 Maintenance and S ervice Gui de Softw are Bac ku p and Reco very Ba c king U p Modifications M ad e to the S y st em When you back up modifications since your last backup, you are creating system recov ery points. This allows you to sa ve a snapshot of your hard dri ve at a specif ic point in time.
Softwar e Back up and Reco very Maintenance and Se rvice Guide B–5 Schedulin g Bac kups T o schedule backups: 1. Select Start > All Programs > HP Backup & Reco very > HP Backup Scheduler . The “Backup Scheduler” page opens. 2. Click Next .
B–6 Maintenance and S ervice Gui de Softw are Bac ku p and Reco very HP Backup and Recov ery Manager allows you to ■ Create r ecovery discs (highly r ecommended). The recov ery discs are used to start up your computer and to recov er the full factory image (operating system and software) in case of system failure or instability .
Softwar e Back up and Reco very Maintenance and Se rvice Guide B–7 Before creating recov ery discs: ■ Obtain high-quality CD-R, D VD-R, or DVD+R media, purchased separately . ✎ Formatted D VD±R W discs and D VD±R W double-layer discs are not compatible with HP Backup and Recov ery Manager .
B–8 Maintenance and S ervice Gui de Softw are Bac ku p and Reco very P er forming a Reco very from t he H ard Driv e There are 2 ways to initiate a reco very from the hard dri ve: ■ From within W indows. ■ From the recov ery partition. Initia ting a Reco very in Window s T o initiate a recov ery in W indows: 1.
Maintenance and Se rvice Guide C–1 C Disp l ay Compon ent Recy c ling Å W ARN IN G: The bac klight contains mer cury . Caution sh ould be ex erc ised w hen re mov ing and handling the backligh t to av oid damaging this component and cau sing exposur e to the merc ury .
C–2 Maintenance and Serv ice Guide Display C omponent Recy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2 .
Display C omponent R ecyc ling Maintenance and Se rvice Guide C–3 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all screw co vers 1 and scre ws 2 that secure the display bezel to the display assembly .
C–4 Maintenance and Serv ice Guide Display C omponent Recy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly . 3. Remov e the display bezel 3 .
Display C omponent R ecyc ling Maintenance and Se rvice Guide C–5 4. Disconnect all display panel cables 1 from the display in verter and remov e the in verter 2 .
C–6 Maintenance and Serv ice Guide Display C omponent Recy cling 5. Remov e all screws 1 that secure the display panel assembly to the display enclosure.
Display C omponent R ecyc ling Maintenance and Se rvice Guide C–7 7. T urn the display panel assembly upside down. 8. Remov e all screws that secure the display panel frame to the display panel.
C–8 Maintenance and Serv ice Guide Display C omponent Recy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame.
Display C omponent R ecyc ling Maintenance and Se rvice Guide C–9 11. Remov e the screws 1 that secure the backlight co ver to the display panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward. 13. Remov e the backlight cove r .
C–10 Maint enance and Servi ce Guide Display C omponent Recy cling 14. T urn the display panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the display panel.
Display C omponent R ecyc ling Maintenance and S ervice Gui de C–11 16. T urn the display panel upside down. 17. Remov e the backlight frame from the display panel.
C–12 Maint enance and Servi ce Guide Display C omponent Recy cling Å W ARN IN G: The bac klight contains mer cury . Caution sh ould be ex erc ised w hen re mov ing and handling the backligh t to av oid damaging this component and cau sing exposur e to the merc ury .
Display C omponent R ecyc ling Maintenance and S ervice Gui de C–13 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel.
C–14 Maint enance and Servi ce Guide Display C omponent Recy cling 23. Remov e the LCD panel. Re mov ing the L CD P anel 24. Recycle the LCD panel and backlight.
Maintenance and Se rvice Guide D–1 D Conn ec tor P in A ssi gnm ents Ta b l e D - 1 A udio-Out (Headphone) Pin Signal Pin Signal 1 A udio out, left channel 3 Ground 2 A udio out, right channel.
D–2 Maintenance and Serv ice Guide Connec tor Pin As signments Ta b l e D - 2 A udio-In (Microphone) Pin Signal Pin Signal 1 A udio signal in 3 Ground 2 A udio signal in Ta b l e D - 3 Universal Ser.
Connec tor P in Assignments Maintenance and Se rvice Guide D–3 Ta b l e D - 4 Serial Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receiv e data 7 Ready to send 3 T ransmit data 8 Clear .
D–4 Maintenance and Serv ice Guide Connec tor Pin As signments Ta b l e D - 5 P arallel P ort Pin Signal Pin Signal 1 Strobe 14 A uto linefeed 2 Data bit 0 15 Error 3 Data bit 1 16 Initialize printe.
Connec tor P in Assignments Maintenance and Se rvice Guide D–5 Ta b l e D - 6 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3 .
D–6 Maintenance and Serv ice Guide Connec tor Pin As signments Ta b l e D - 7 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 .
Connec tor P in Assignments Maintenance and Se rvice Guide D–7 Ta b l e D - 8 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused.
D–8 Maintenance and Serv ice Guide Connec tor Pin As signments Ta b l e D - 9 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receiv e – 3 Receiv e + 7 Unused 4 Unus.
Maintenance and Se rvice Guide E–1 E P o w er C ord Set Requiremen ts 3-Con duc tor P o wer Cord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C.
E–2 Maintenance and S ervice Gui de P ow er Cor d Set Requirements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.
P ow er Cor d Set Requirements Maintenance and Se rvice Guide E–3 Countr y- Spec ifi c Requirements 3-Conductor P ower Cord Set Requirements Country/Region Accredited Agency Applicable Note Number A.
E–4 Maintenance and S ervice Gui de P ow er Cor d Set Requirements Ko r e a E K 4 The Netherlands KEMA 1 Norwa y NEMKO 1 P eople’s Repub lic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1.
Maintenance and Se rvice Guide Index–1 Ind e x 1394 port 1–9 A AC adapter, spare part number 3–26 , 3–29 arrow keys 1–15 audio troubleshooting 2–21 audio-in jack location 1–11 pin assign.
Index–2 Maintenance and Se r vi ce Guide Index left-side 1–10 rear 1–10 right-side 1–8 top 1–16 , 1–18 computer feet illustrated 3–22 locations 5–11 Computer Setup Advanced Menu 2–5 .
Index Maintenance and Se rvice Guide Index–3 DVD±RW and CD-RW Combo Drive precautions 4–3 removal 5–20 spare part number 3–21 , 3–25 , 3–35 , 5–20 specifications 6–11 DVD±RW and CD-R.
Index–4 Maintenance and Se r vi ce Guide Index fn key 1–15 front components 1–6 G grounding equipment and methods 4–6 H hard drive OS loading problems 2–16 precautions 4–3 removal 5–7 sp.
Index Maintenance and Se rvice Guide Index–5 Mini Card compartment 1–21 Mini Card WLAN module removal 5–16 spare part numbers 3–13 , 3–15 , 3–17 , 3–19 , 5–16 Mini Card WWAN module rem.
Index–6 Maintenance and Se r vi ce Guide Index power connector 1–13 power cord set requirements E–2 spare part numbers 3–27 , 3–29 power light 1–6 , 1–19 power management features 1–5 .
Index Maintenance and Se rvice Guide Index–7 optical drive 6–8 , 6–9 , 6–11 , 6–13 system DMA 6–14 static shielding materials 4–8 stringent security 1–4 S-Video-out jack location 1–1.
Index–8 Maintenance and Se r vi ce Guide Index V video troubleshooting 2–12 volume buttons 1–17 W Windows applications key 1–15 Windows logo key 1–15 wireless button 1–17 wireless light 1.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il HP (Hewlett-Packard) nc6300 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del HP (Hewlett-Packard) nc6300 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso HP (Hewlett-Packard) nc6300 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul HP (Hewlett-Packard) nc6300 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il HP (Hewlett-Packard) nc6300, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del HP (Hewlett-Packard) nc6300.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il HP (Hewlett-Packard) nc6300. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo HP (Hewlett-Packard) nc6300 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
