Manuale d’uso / di manutenzione del prodotto E2S18UAABA del fabbricante HP (Hewlett-Packard)
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HP Pavilion TouchSmart 11 Notebook PC Maintenance and Service Guide.
© Copyright 2013 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow log o, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.
Safety warning notice WARNING! To red uce the possib ility of hea t-related i n juries or of overheating the device, do not place the device directly on your lap or obstruct t he device air vents.
iv Safety warning notice.
Table of contents 1 Product description ............. ............... .............. ............. ............. ................ .............. ...... ... 1 2 External component identification .......... ............ ............. ........... .......
5 Removal and repla cement procedures for Customer Se lf-Repair par ts ............................. 26 Component re placement pr ocedures .. ................ ................. ................ ................. ................ .... 26 Battery . ....
Remove ever ything and reinstall Wi ndows ................................................................. 68 Recover ing using HP Rec overy Manager . ................. ................ .............. ................ .... 69 What you need to kn ow .
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1 Product description Category Description Produc t Name HP Pavilion TouchSmart 11 Notebook PC Proces sor AMD® A6-1450 1.40-GHz processor ( 1.00-GHz front-side bus (FSB), 2.00-MB L2 cache, DDR3L-1066-MHz, quad core, 8 W, with dynamic configurable TDP) AMD A4-1250 1.
Category Description Hard d rive Support for 6.35-cm (2.5-in) hard driv es in 7.0-mm (.28 -in) thickness Support for Serial ATA Support for Accelerometer hard drive protection Support for the following hard drives: ● 500-GB, 5400-rpm, 7.0-mm ● 320-GB, 5400-rpm, 7.
Category Description Keyboard/pointing devices 91%-size, textured, island-style keyboard (no numerical keypad) Touchpad requirements: ● 2013 Touchpad ● Taps enabled as default ◦ 2-finger scroll .
2 External component identification Display Item Component Description (1) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer.
Item Component Description (4) HP TrueVision HD Webcamera Records video, captures still photographs, and provides access to video conferences and online chat by means of streaming video. To use the webcamera, from the Start screen , type c , and then select CyberLink YouCam from th e list of applications.
Buttons and speakers Item Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, pres s the button briefly to exit Sleep.
Keys Item Component Description (1) esc key Reveals system information when pressed in combinat ion with the fn key. (2) fn key Executes frequently used sy stem functions when pressed in combination with the esc key. (3) Windows key Returns you to the Star t screen from an open app or the Windows desktop.
Lights Item Component Description (1) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a power- saving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation.
TouchPad Item Component Description (1) TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. (2) Left TouchPad button Functions like the left button on an extern al mouse.
Left side Item Component Description (1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) External monitor port Connects an ex ternal VGA monitor or projector.
Right side Item Component Description (1) Audio-out (headphone) jack/Audio-in (microphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices.
Bottom Item Component Description (1) Service cover Provides access to th e hard drive bay, the WLAN module slot, and the memo ry module slot. CAUTION: To prevent an unresponsive system, replace the w.
3 Illustrated parts catalog Locating the serial number, product number, and model number You may need the information shown in the following illustration when you travel internationally or when you contact support.
Computer major components 14 Chapter 3 Il lustrated parts catalo g.
Item Component Spare part number (1) 11.6-inch, AG, SVA, LED Touch Screen display assembly (includes webcamera/microphone module an d wireless antenna cables) 730892-001 (2) Keyboard/top cover (includ.
Item Component Spare part number Equipped with an AMD A6-1450 processo r, a graphics subsyste m with UM A memory, and the Windows 8 Standard operating system 730894-501 Equipped with an AMD A6-1450 pr.
Mass storage devices Item Component Spare part number (1) Har d drive (does not include hard drive bracket, hard drive con nector cable, or screws): 500-GB, 5400-rpm, 7.
Miscellaneous parts Component Spare part n umber AC adapter 65-W HP Smart AC adapter (non-PFC, 4.5-mm) 710412-001 65-W HP Smart AC adapter (n on-PFC, EM, 4.
Spare part number Description 490371-AB1 Power cord for use in Taiwan (3-pin, black, 1.83-m ) 490371-AD1 Power cord fo r use in South Korea (3-pin, black, 1.83-m) 490371-BB1 Power cord for use in Is rael (3-pin, black, 1.83-m) 490371-D01 Power cord for use in Argentina (3-pin, black, 1.
Spare part number Description 730895-031 Keyboard/to p cover for use in the United Kingdom and Singapore (includes keyboard cable and TouchPad) 730895-041 Keyboard/to p cover for use in Germ any (incl.
4 Removal and replacement procedures preliminary requirements Tools required You will need the fo llowing tools to comple te the removal and replacement procedures: ● Flat-bladed screw driver ● Ma.
Cables and connectors CAUTION: When servi cing the computer, be sure that cables are placed in their proper locations during the reassembly proc ess. Improper cable placement can da mage the computer. Cables must be handled with extreme care to avoi d damage.
Grounding guidelines Electrostatic discharge damage Electronic components are sensi tiv e to electrostatic discharge (ESD). Circuitry de sign and str ucture determine the degree of sensi tivity.
Packaging and transp orting guidelines Follow these grounding guidelin es when packaging and transporting equipment : ● To avoid hand contact, transport produc ts in static-safe tubes, bags, or box es. ● Protect ESD-sensitive parts and as se mblies with conductive or ap proved containers or packaging.
Equipment guidelines Grounding equipment must include eith er a wrist st rap or a foot strap at a grou nded workstation. ● When seated, wear a wrist strap co nnected to a gr ounded system. Wrist straps ar e flexible straps with a minimum of one megohm ±1 0% resistance in the ground co rds.
5 Removal and replacement procedures for Customer Self- Repair parts NOTE: The Customer Self-Repair program is not avail able in all locations. Installing a part not supported by the Custom er Self-Repair program ma y void your warranty. Check your warranty to determine if Customer Self-Repair is suppo rted in your location.
Battery Description Spare part n umber 3-cell, 36-Wh, 3.20-Ah, Li-ion battery 729892-001 Before removing the battery, follow these steps: 1. Turn off the computer. If yo u are unsure whether the compu ter is off or in Hi bernation, turn the computer on, and then shut it down through the operating system.
Service cover NOTE: This section applies only to co mputer models equipped with an Inte l processor. Description Spare part n umber Service cover 737253-001 Before removing the service cover, follow these step s: 1.
Hard drive NOTE: The hard drive spar e part kit does not includ e the hard dr ive bracket, hard dr ive connector cable, and screws . These components are inclu ded in the Hard Drive Hardware Kit, sp are part number 731424-0 01. Description Spare part n umber 500-GB, 5400-rpm, 7.
4. Remove the hard dri ve. 5. If it is necessary to disassemble the hard driv e, perform the following s teps: a. Position the hard drive with the connector toward you. b. Disconnect the hard drive connector cable (1) from the hard drive. c. Remove the fo ur Phillip s PM3.
Reverse this procedure to install the hard drive . WLAN module Description Spare part n umber Atheros AR9485 802.11b/g/n WiFi Adapter 675794-001 Broadcom BCM943228HMB 802.11abgn 2x2 Wi-Fi A dapter, Broadcom Bluetooth 4.0 Adapter 730668-001 Ralink RT3290LE 802.
Remove the WLAN module: 1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The WLAN anten na cable labele d “1” connect s to the WLAN module “Main” terminal labeled “1”. The WLAN antenna cable lab eled “2 ” connects to the WLAN module “Aux” termina l labeled “2”.
Reverse this procedure to install the WLAN module. Memory module Description Spare part n umber 8-GB (PC3L, 12800, 1600-MHz) 693374-001 4-GB (PC3L, 12800, 1600-MHz) 691740-001 Update BIOS before adding memory modules Before adding new memory, ma ke sur e you update the comp uter to the latest BIOS.
2. Remove the memory module (2) by pulling the module away fr om the slot at an angl e. Reverse this procedure to install a memory module. 34 Chapter 5 Remov al and repla cement pr ocedures for Custom.
6 Removal and replacement procedures for Authorized Service Provider parts CAUTION: Components described in this chapter should only be accessed by an authorized service provider.
3. Detach the RTC battery (3) from the bottom cover. (The RTC battery is at tached to the bottom cover by double-sided tape.) 4. Remove the RTC battery.
Display assembly Description Spare part n umber 11.6-inch, AG, SVA, LED Touc hScreen display assembly (i ncludes webcamera/microphone module and wireless antenna cables) 730892-001 Before removing the display asse mbly, follow these steps: 1. Turn off the computer.
3. Remove the l eft and righ t rear c orner cov ers (3) . The rear corner covers are included in the bottom cove r spare part kit, spare part number 730887-001. 4. Disconnect the wireles s antenna cables (1) from the WLAN module. 5. Release the wirel ess antenna ca bles from the retentio n clips (2) and routing channel built into the bottom co ver.
7. Release the display panel cable from the retention clips (4) and routing channel built into the bottom co ver. 8. Remove the four Philli ps PM2.0× 5.5 screws (1) and the two Phillips PM2.5×10.5 screws (2) that secure the display assembly to the computer.
Reverse this procedure to install the display assembly. Power connector cable Description Spare part n umber Power connector cable (includes bracket) 730900-001 Before removing the power connector cable, follow these step s: 1.
5. Release the powe r connector (6) from the clips and mold built into the bottom cover. 6. Remove the power connector cable. Reverse this procedure to install the power connector ca ble.
Bottom cover Description Spare part n umber Bottom cover (includes left and right corner covers) 730887-001 Before removing the botto m cover, follow these steps: 1. Turn off the computer. If yo u are unsure whether the compu ter is off or in Hi bernation, turn the computer on, and then shut it down through the operating system.
3. Release the ZIF connecto r (3) to which the power button b oard ribbon cable is attached, and then disconnect the powe r button board ri bbon cable from the system board. 4. Remove the thirteen Phill ips PM2.0×4. 5 screws that secure the bott om cover to the top cover.
5. Remove the bottom cover from the top cover. Reverse this procedure to install the bottom cover. Power button board Description Spare part n umber Power button board (includes cable) 730899-001 Before removing the powe r button board, follow these s teps: 1.
3. Remove the power button board (3) and cable. Reverse this procedure to install the power button board. Component replacement proced ures 45.
TouchPad button board Description Spare part n umber TouchPad button board (includes TouchPad cable, TouchPad button board cable, and TouchPad button board bracket) 730898-001 Before removing the TouchPad butto n board, follow these steps: 1. Turn off the computer.
4. Remove the TouchPad button bo ard (4) and cables. Reverse this procedure to install the TouchPad b utton board. Component replacement proced ures 47.
Media card reader board Description Spare part n umber Media card reader board (includes cable) 730897-001 Before removing the media card reader board, follow these steps: 1. Turn off the computer. If yo u are unsure whether the compu ter is off or in Hi bernation, turn the computer on, and then shut it down through the operating system.
Reverse this procedure to insta ll the media card reader board. Fan Description Spare part n umber Fan (includes cable and cowling) 730903-001 Before removing the fan, follow these step s: 1.
4. Remove the fan (4) . Reverse this procedure to install the fan. 50 Chapter 6 Removal and replacement proced ures for Authorized Se rvice Provider parts.
Monitor connector board Description Spare part n umber Monitor connector board (includes cable) 730903-001 Before removing the monitor co nnector board, follow these step s: 1. Turn off the computer. If yo u are unsure whether the compu ter is off or in Hi bernation, turn the computer on, and then shut it down through the operating system.
3. Remove the monitor connector board (3) and ca ble. Reverse this procedure to install the monitor connector board. 52 Chapter 6 Removal and replacement proced ures for Authorized Se rvice Provider p.
System board NOTE: The system board sp are part kit includes re placement thermal material. Description Spare part n umber Equipped with an AMD A6-1450 processor, a graphics subs ystem with UMA memory.
3. Release the speaker cable fr om the tabs (3) built into the system board. 4. Remove the three Phillips PM2.0×4.5 screws (1) that secure the system board to the top cover.
6. Remove the system board (3) by sliding it up and to the left an angle. Reverse this procedure to install the sy stem board. Heat sink Description Spare part n umber Heat sink (includes 4 captive screws and replacement thermal material) 730902-001 Before removing the heat sink, follow these steps: 1.
e. Media card reader board (see Media card read er board on page 48 ) f. Fan (see Fan on page 49 ) g. System board (see Syste m board on page 53 ) Remove the heat sink: 1. Turn the system board up side down, with the front toward you. 2. Following the 1 through 4 sequence stamped into the heat sink, loosen the four captive Philli ps PM2.
Reverse this procedure to install the heat sink. Speakers Description Spare part n umber Speaker Kit (includes left and right speakers and cables) 730890-001 Before removing the speakers , follow these steps: 1.
f. Fan (see Fan on page 49 ) g. System board (see Syste m board on page 53 ) Remove the speakers : 1. Remove the two Phillip s PM2.0×3. 75 screws (1 ) and t he two Ph illips PM 2.0×2.75 screws (2 ) that secure the speakers to the bottom cover. 2. Remove the speakers (3) .
7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Setup Utility, or Basic Input /Output System (BIOS) , controls communication between all the input and output device s on the system (such a s disk drives , display, keyboard, mouse, and printer).
3. To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit , sele ct Exit Discarding Changes , and then press enter .
NOTE: After a message on the screen re ports a successful installation , you can delete the downloaded file from your hard drive. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is .
8 Specifications Computer specifications Metric U.S. Dimensions Width 29.0 cm 11.4 in Depth 21.7 cm 8.5 in Height 2.2 c m 0.9 in Weight 1.5 kg 3.7 lbs Input power Operating voltage and current 19.
Hard drive specifications 500-GB, 5400- rpm* 320-GB, 5400-rp m* Dimensions Height 7.0 mm 7. 0 mm Length 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm Weight 110 g 11 0 g Interface type SATA SATA Transfer rate (synchronous, maximum) 1.1 GB/sec 1.1 GB/sec Security ATA security ATA security Seek times (typical read, including setting) Single track 1.
9 Backing up, restoring, and recovering Your computer inclu des tools provided by HP an d the operating syste m to help you safeguard your information an d retrieve it if you ever need to. Th ese tools will help you return y our computer to a proper working state or even back to the orig inal factory state, all with simple steps.
Creating recovery media and backups Recovery after a syste m failure is only as good as your most recent backup. 1. After you succe ssfully set up the compu ter, create HP Recovery med ia. This step creates a backup of the HP Recovery partition on the computer.
Creating HP Recovery media HP Recovery Manager is a software program that offers a way to creat e recovery media after you successfully set up the computer. HP Recovery medi a can be used to perform system recovery if the hard drive becomes corrupted.
Restore and recovery There are several options for recovering your system. Choose the method that best matches your situation and level of expertise: ● If you need to restore your per sonal files and data, you can use Windows File History to restore your informa tion from the ba ckups you c reated.
For more information, see Removing the HP Recovery partition on pa ge 71 . Using Windows Refresh for quick and easy recovery When your compute r is not working prop erly and yo u need to r egain system stability, the Win dows Refresh option allows you to start fres h and keep what is important to you.
3. Select Troubleshoot from the bo ot options menu. 4. Select Reset your PC , and then follow the on-screen instructions. To use the Start screen: 1. From the Start screen, point to the upper-right or lower-r ight corner of the screen to reveal the char ms.
Using the HP Recovery partition to recover a minimized image (select models only) The HP Recovery partition (select models only) al lows you to perform a minimized image recovery without the need for recovery di scs or a recovery US B fla sh drive. This type of recovery can only b e used if the hard drive is still working.
3. Select the optical drive or USB fl ash drive you want to boot from. 4. Follow the on-screen instructions. Removing the HP Recovery partition HP Recovery Manager software a llows you to remove the HP Reco very partition to free up hard drive space.
10 Power cord set requirements The wide-range input fe ature of the computer permit s it to oper ate from any line vol tage from 100 t o 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set in cluded with the computer meets the requ irements for use in the country or region where the equipment is purchased.
Country/region Accredited agency Applicable note number France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Sweden CEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1.
11 Recycling When a non-rechargeable or rech argeable battery ha s reached the end of its useful life, do not dispose of the battery in general household waste.
Index A AC adapter light 11 AC adapter, spare p art numbers 18, 19 action key 7 antenna, location 4 audio, product desc ription 2 audio-in jack 11 audio-out jack 11 B battery removal 27 spare part num.
network 11 RJ45 11 K key components 7 keyboard/top cover spare part numbers 15, 19, 20 keys action 7 esc 7 fn 7 Windows 7 L left-side components 10 light components 8 lights AC adapter 11 caps lock 8 .
specifications computer 62 hard drive 63 system boar d removal 53 spare part numbers 15, 19, 53 T tools required 21 TouchPad button 9 TouchPad button board removal 46 spare part number 15, 20, 46 Touc.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il HP (Hewlett-Packard) E2S18UAABA è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del HP (Hewlett-Packard) E2S18UAABA - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso HP (Hewlett-Packard) E2S18UAABA imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul HP (Hewlett-Packard) E2S18UAABA ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il HP (Hewlett-Packard) E2S18UAABA, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del HP (Hewlett-Packard) E2S18UAABA.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il HP (Hewlett-Packard) E2S18UAABA. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo HP (Hewlett-Packard) E2S18UAABA insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
