Manuale d’uso / di manutenzione del prodotto dv9000 del fabbricante HP (Hewlett-Packard)
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Mainten ance and Ser vice Gu id e HP P a v ili on d v9 000 Notebook P C Doc ument P art Number: 417 615-00 2 September 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer .
© Copyright 2006 He wlett-Packard De v elopment Company , L.P . Microsoft and W indo ws are U.S. re gistered trademarks of Microsoft Corporation. Intel and Core are tradem arks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Maintenance and Serv ice Guide iii Cont en ts 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management .
iv Maintenance and Servi ce Guide Cont ent s 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Display Assembly Components .
Conte nts Maintenance and Servi ce Guide v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2 5.3 Preparing the Computer For Disassembly .
vi Maintenance and Servi ce Guide Cont ent s 6 Specifications AS c r e w L i s t i n g B Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Ind.
Maintenance and Serv ice Guide 1–1 1 Pr od uct Descriptio n The HP Pa vilion dv9000 Notebook PC of fers adv anced modularity , Intel® Core™ Duo and AMD Mobile T urion™ 64 Mobile T echnology and Mobile AMD Sempron™ processors, and extensi v e multimedia support.
1–2 Maintenance and Service Guide Produc t Desc ripti on 1.1 F e a t u r e s ■ The follo wing processors are av ailable, varying b y computer model: ❏ Intel Core Duo T7200 (2.00-GHz) ❏ Intel Core Duo T5600 (1.83-GHz) ❏ Intel Core Duo T2250 (1.
Pr oduct Des cr ipti on Maintenance and Serv ice Guide 1–3 ■ Integrated 10/100/1000 Gigabit Ethernet local area netw ork (LAN) network interface card (NIC) with RJ-45 jack, v arying by computer model ■ Integrated high-speed 56K modem with RJ-11 jack ■ Integrated wireless support for Mini Card IEEE 802.
1–4 Maintenance and Service Guide Produc t Desc ripti on 1 .2 Reset ting t he Com puter If the computer you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.
Pr oduct Des cr ipti on Maintenance and Serv ice Guide 1–5 1. 3 P o w e r M a n a g e m e n t The computer comes with po wer management features that extend battery operating time and conserv e po wer .
1–6 Maintenance and Service Guide Produc t Desc ripti on 1. 4 E x t e r n a l C o m p o n e n t s The external components on the front of the computer are sho wn belo w and described in T able 1-1. F r ont Components Ta b l e 1 - 1 Front Components Item Component Function 1 P ower light On: The computer is on.
Pr oduct Des cr ipti on Maintenance and Serv ice Guide 1–7 3 Drive light Blinking: The hard drive or optical drive is being accessed. 4 Wireless s witch T ur ns the wire less feature on or off , b ut does not create a wireless connection. ✎ A wireless network must be set up in order to establish a wireless connection.
1–8 Maintenance and Service Guide Produc t Desc ripti on The external components on the left side of the computer are sho wn belo w and described in T able 1-2. Lef t-S ide Comp one nts Ta b l e 1 - 2 Left-Side Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the computer .
Pr oduct Des cr ipti on Maintenance and Serv ice Guide 1–9 4 Expansion por t 3 Connects t he computer to an optional e xpansion product. ✎ The computer has only one expansion port. The term expansion port 3 describes the type of expansion port. 5 RJ-45 (network) jack Connects a network cable .
1–10 Maintenance and Servi ce Guide Produc t Desc ripti on The external components on the right side of the computer are sho wn belo w and described in T able 1-3.
Pr oduct Des cr ipti on Maintenance and Serv ice Guide 1–11 Ta b l e 1 - 3 Right-Side Components Item Component Function 1 USB por ts (2) Connect optional USB de vices. 2 ExpressCard slot Suppor ts opti onal ExpressCard/54 cards. 3 Optical drive Reads an optical disc.
1–12 Maintenance and Servi ce Guide Produc t Desc ripti on The computer ke yboard components are sho wn belo w and described in T able 1-4. Ke yb o a rd C o m p o n e n t s.
Pr oduct Des cr ipti on Maintenance and Serv ice Guide 1–13 T able 1-4 Ke yboar d Components Item Component Function 1 Function ke ys Ex ecute frequen tly used system functions when pressed in combination with the fn key . 2 caps lock ke y Enables caps loc k and turns on the caps lock light.
1–14 Maintenance and Servi ce Guide Produc t Desc ripti on The computer top components are sho wn belo w and described in T able 1-5. T op Components , P art 1.
Pr oduct Des cr ipti on Maintenance and Serv ice Guide 1–15 Ta b l e 1 - 5 T op Components, Part 1 Item Component Function 1 Integrated camer a (select models only) Records video and capt ures still photos. 2 Internal microphones (2, select models only) Record sound.
1–16 Maintenance and Servi ce Guide Produc t Desc ripti on The computer top components are sho wn belo w and described in T able 1-6. T op Components , P art 2.
Pr oduct Des cr ipti on Maintenance and Serv ice Guide 1–17 Ta b l e 1 - 6 T op Components, Part 2 Item Component Function 1 Media button If QuickPla y is not installed and the computer is ■ On, opens the music progr am or Media menu, which allows y ou to select a multimedia progr am.
1–18 Maintenance and Servi ce Guide Produc t Desc ripti on 3 Previous/re wind but t on When a disc is pla ying in the optical drive: ■ Pla ys the pre vious trac k or chapter , when pressed once. ■ Rewinds when pressed with the fn key . 4 Pla y/pause button When a disc is in the optical drive and is ■ Not pla ying, pla ys the disc.
Pr oduct Des cr ipti on Maintenance and Serv ice Guide 1–19 The computer T ouchPad components are sho wn belo w and described in T able 1-7. T ouchP ad Components Ta b l e 1 - 7 T ouchpad Components Item Component Function 1 T ouchPad light Blue: T ouchP ad is enab led.
1–20 Maintenance and Servi ce Guide Produc t Desc ripti on The external components on the bottom of the computer are sho wn belo w and described in T able 1-8. Bottom Components Ta b l e 1 - 8 Bottom Components Item Component Function 1 Batter y ba y Holds the batter y .
Pr oduct Des cr ipti on Maintenance and Serv ice Guide 1–21 3 Optical drive Reads an optical disc. 4 Secondar y hard drive ba y Holds an optional secondar y hard drive . Primar y hard drive ba y Hold the primar y hard drive . 5 V ents (6) Enable airflo w to cool internal components.
1–2 2 Maintenance and Servi ce Guide Produc t Desc ripti on 1. 5 D e s i g n o v e r v i e w This section presents a design ov ervie w of ke y parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps.
Maintenance and Serv ice Guide 2–1 2 Tr o u b l e s h o o t i n g Å W ARNIN G: Onl y author i zed tec hnic ians tr ained by HP should repair this equipment . All tr oubleshooting and repair pr ocedur es ar e detailed to allo w only suba ssembl y-/module-level r epair .
2–2 Maintenance and Service Guide T roubleshooting 2.2 Using t he Setup U tility C hangin g the Lan guag e of th e Setup Utilit y The follo wing procedure explains ho w to change the language of the Setup Utility . If the computer is not in the Setup Utility , begin at step 1.
T roubleshooting Maintenance and Serv ice Guide 2–3 Naviga ting and S elec ting in th e Setup U tility Because the Setup Utility is not W indo ws-based, it does not support the T ouchPad. Navig ation and selection are by k eystrok e. ■ T o choose a menu or a menu item, use the arrow k eys.
2–4 Maintenance and Service Guide T roubleshooting Restoring Defa ult Settin gs in t he Setup U tility The follo wing procedure explains ho w to restore the Setup Utility default settings. If the computer is not in the Setup Utility , begin at step 1.
T roubleshooting Maintenance and Serv ice Guide 2–5 The “<F12> to boot from LAN” me ssage that is displayed in the lo wer -left corner of the screen each time the computer is started or restarted in W indo ws or restored from hibernation is the prompt for a Network Service Boot.
2–6 Maintenance and Service Guide T roubleshooting 2.3 Setup U tilit y Menus The menu tables in this section provide an o v ervie w of Setup Utility options. ✎ Some of the Setup Utility menu listed in this chapter may not be supported by your computer .
T roubleshooting Maintenance and Serv ice Guide 2–7 Selec ting from th e S ystem Con fig ur at io n Men u Ta b l e 2 - 3 System Configuration Menu Select T o Do This Language Suppor t Change the Setup Utility language. Embedded WLAN De vice Radio Enable/disab le an embedded wireless LAN de vice.
2–8 Maintenance and Service Guide T roubleshooting Selecting fr om the Diagnostics Menu Ta b l e 2 - 4 Diagnostics Menu Select T o Do This Hard Disk Self T est Run a comprehens iv e self-test on the hard drive. ✎ On models with two hard drives, this menu option is called the Primary Hard Disk Self Test.
T roubleshooting Maintenance and Serv ice Guide 2–9 2.4 T roubl eshooting Flo wc har ts Ta b l e 2 - 5 T roubleshooting Flo wcharts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.
2–10 Maintenance and Servi ce Guide T roubleshooting Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Dr ive” 2.15 “Flowchart 2.15—No Audio , P ar t 1” 2.16 “Flowchart 2.16—No Audio , P ar t 2” 2.17 “Flowchart 2.
T roubleshooting Maintenance and Serv ice Guide 2–11 Flo wchar t 2. 1—Initial T roubleshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.
2–12 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2.2—No P o wer , P art 1 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking device (if applicable).
T roubleshooting Maintenance and Serv ice Guide 2–13 Flo wch art 2.3—No P o wer , P art 2 Continued from “Flowchart 2.2—No P o wer , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po wer on ? Check batter y by recharging it, moving it to another computer , or replacing it.
2–14 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2.4—No P o wer , P art 3 Continued from “Flowchart 2.3—No P o wer , Pa r t 2 . ” Reseat AC adapter in computer and at pow er sou rce . Internal or external AC adapter? Done Done Done Done Po wer on ? Pow er on ? Po wer on ? Plug directly into AC outlet.
T roubleshooting Maintenance and Serv ice Guide 2–15 Flowc har t 2.5 —No P ow er , P ar t 4 Y N Continued from “Flowchart 2.4—No P ow er , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest.
2–16 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2.6—No Vid eo, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between computer and computer display (if applicable) 2.
T roubleshooting Maintenance and Serv ice Guide 2–17 Flo wchar t 2.7—No Vid eo, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 .
2–18 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2.8—Nonfunc tioning Doc king D e vice (if applic able) Y N Reseat power cord in docking device and power outlet. N Check voltage setting on docking device. Reset monitor cable connector at docking device.
T roubleshooting Maintenance and Serv ice Guide 2–19 Flo wchar t 2.9—No O perating Sy s tem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat power cord in docking device and power outlet.
2–20 Maintenance and Servi ce Guide T roubleshooting Flowc har t 2. 1 0—N o OS L oad ing , H ard Drive, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.
T roubleshooting Maintenance and Serv ice Guide 2–21 Flo wchar t 2. 1 1—No OS Loa ding , Hard Driv e, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive.
2–2 2 Maintenance and Servi ce Guide T roubleshooting Flowc har t 2. 1 2—N o OS Loa din g, Hard Drive, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot.
T roubleshooting Maintenance and Serv ice Guide 2–2 3 Flo wchar t 2. 1 3—N o OS Loading , Disk et te Driv e Replace the following components individually , retesting after each replacement: ■ Diskette drive ■ System board Done Y N Reseat diskette drive.
2–2 4 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2. 1 4—N o OS Loading , Optical Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.
T roubleshooting Maintenance and Serv ice Guide 2–25 Flo wchar t 2. 1 5—No Audio, Part 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.
2–2 6 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2. 1 6—No Audio, P art 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker .
T roubleshooting Maintenance and Serv ice Guide 2–2 7 Flo wchar t 2. 1 7—Nonfunc tioning D e vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.
2–2 8 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2. 1 8—Nonfunc tioning K e yboard Y N Keyboard operating properly? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard.
T roubleshooting Maintenance and Serv ice Guide 2–29 Flo wchar t 2. 1 9—N onfunctionin g P ointin g De vice Y N Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device.
2–30 Maintenance and Servi ce Guide T roubleshooting Flo wch art 2.20—No N etwork/Modem Conne ction Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated.
Maintenance and Serv ice Guide 3–1 3 I llustrated P ar ts C atal og This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers.
3–2 Maintenance and Service Guide Illustrated P a rts Catalog 3.2 Com puter M ajor Compon ents Comp ute r Ma jor Compo nen ts.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–3 Ta b l e 3 - 1 Spare P arts: Computer Major Components Item Description Spare P art Number 1 Display assemb lies (include wireless antenna transceiv ers and cables) F or use with full-f eatured computer models (includes camera, camera cable , and microphones): 17.
3–4 Maintenance and Service Guide Illustrated P a rts Catalog Comp ute r Ma jor Compo nen ts.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–5 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 5 Ke yboar ds (Continued) F or u.
3–6 Maintenance and Service Guide Illustrated P a rts Catalog Comp ute r Ma jor Compo nen ts.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–7 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 13 USB/magnetic boar d (includes.
3–8 Maintenance and Service Guide Illustrated P a rts Catalog Comp ute r Ma jor Compo nen ts.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–9 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 18 Optical drive connector board.
3–10 Maintenance and Servi ce Guide Illustrated P a rts Catalog Comp ute r Ma jor Compo nen ts.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–11 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 23 Hard drives (include brac k .
3–12 Maintenance and Servi ce Guide Illustrated P a rts Catalog Comp ute r Ma jor Compo nen ts.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–13 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 25 Mini Card modules (Continued) 802.11a/b/g WLAN Mini Card module f or use in the countries listed below .
3–14 Maintenance and Servi ce Guide Illustrated P a rts Catalog Comp ute r Ma jor Compo nen ts.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–15 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 25 Mini Card modules (Continued) F or use only with models using AMD processors: 802.
3–16 Maintenance and Servi ce Guide Illustrated P a rts Catalog Comp ute r Ma jor Compo nen ts.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–17 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 27 Optical drives (include beze.
3–18 Maintenance and Servi ce Guide Illustrated P a rts Catalog 3 . 3 Displa y Asse mbl y Compo nent s Display As sembl y Com ponents T able 3-2 Display Assemb ly Components Spare P art Number Infor.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–19 2 Display Hinge Kit (includes left and right display hinges) F or use with Dual Lamp displa y panels F or use with Single Lamp displa .
3–20 Maintenance and Servi ce Guide Illustrated P a rts Catalog 3.4 Ma s s St ora g e Devices Mass St or age Dev ices T able 3-3 Mass Storage Devices Spare P art Number Information Item Description .
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–21 2 Optical drives F or use only with computer mo dels using Intel processors: D VD/CD-RW Combo Driv e 434673-001 F or use only with com.
3–2 2 Maintenance and Servi ce Guide Illustrated P a rts Catalog 3.5 Pla s ti c s Ki t P lasti cs K it Co mponents.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–2 3 T able 3-4 Plastics Kit Spare P art Number Information Item Description Spare P art Number Plastics Kit 432981-001 1 2 3 4 Includes: .
3–2 4 Maintenance and Servi ce Guide Illustrated P a rts Catalog 3.6 C ab l e K it Cable K it C omponents.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–25 T able 3-5 Cable Kit Spare P art Number Information Item Description Spare P art Number Cable Kit 434677-001 1 2 3 4 5 Includes: A udi.
3–2 6 Maintenance and Servi ce Guide Illustrated P a rts Catalog 3.7 Miscellan eous Ta b l e 3 - 6 Spare P arts: Miscellaneous Description Spare P art Number AC a d a p t e r s HP 90W PFC A C adapte.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–2 7 P ower cor ds f or use with all computer models: Belgium, Europe, Finland, F rance, Germany , Greece, the Netherlands, Norwa y , P or.
3–2 8 Maintenance and Servi ce Guide Illustrated P a rts Catalog 3.8 Sequen tial P ar t Number Lis ting T able 3-7 Spare P arts: Sequential Part Number Listing Spare P art Number Description 309674-.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–29 Spare P art Number Description 407159-002 802.11/b/g WLAN Mini Card module f or use only with models using AMD processors in the countries listed below: China Ecuador Haiti Honduras P akistan Pe r u Qatar South K orea Uruguay V enezuela 407160-001 802.
3–30 Maintenance and Servi ce Guide Illustrated P a rts Catalog Spare P art Number Description 407674-002 802.11a/b/g WLAN Mini Card modul e f or use only with computer models using Inte l processor.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–31 Spare P art Number Description 407939-001 Composite S-Video and audio input cable 407940-001 RF input adapter cable 407941-001 Analog .
3–3 2 Maintenance and Servi ce Guide Illustrated P a rts Catalog Spare P art Number Description 432310-001 HP 90W non-PFC A C Adapter 432945-001 System board fo r use only with discrete computer models using AMD processors (i ncludes ther mal pads) 432946-001 17.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–33 Spare P art Number Description 432953-001 17.0-inch, SXGA+, TFT Single Lamp displa y panel with BrightView 432954-001 17.
3–34 Maintenance and Servi ce Guide Illustrated P a rts Catalog Spare P art Number Description 432968-001 256-MB memor y module, PC -5300, 667-MHz, 1-DIMM f or use only with computer models using AM.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–35 Spare P art Number Description 432976-071 K e yboard f or use only with computer models using AMD processors in Spain 432976-121 K e y.
3–3 6 Maintenance and Servi ce Guide Illustrated P a rts Catalog Spare P art Number Description 432985-001 P ower connec tor assemb ly (includes power connector assembly cab le and pow er connector .
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–3 7 Spare P art Number Description 434659-001 G73M system board f or use only with computer models using Intel processors (includes 256-M.
3–38 Maintenance and Servi ce Guide Illustrated P a rts Catalog Spare P art Number Description 434741-001 512-MB memor y module, PC -5300, 667-MHz, 1-DIMM f or use only with computer models using In.
Maintenance and Serv ice Guide 4–1 4 Remo v al and Re pl acement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service.
4–2 Maintenance and Service Guide Remo val and Replacement Pr eliminaries 4.2 Ser vice C onsidera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
Remo v al and R eplacement Pr eliminar ies Maintenance and Serv ice Guide 4–3 4.3 Pre venting D amag e to Re mo v able D ri v es Remov a ble dri v es are fragile components that must be handled with care.
4–4 Maintenance and Service Guide Remo val and Replacement Pr eliminaries 4.4 Pre v enting El ectrosta tic D amag e Many electronic components are sensiti v e to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity .
Remo v al and R eplacement Pr eliminar ies Maintenance and Serv ice Guide 4–5 4.5 P ac k aging an d T ranspor ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.
4–6 Maintenance and Service Guide Remo val and Replacement Pr eliminaries 4.6 W orkstation Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with appro ved static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ).
Remo v al and R eplacement Pr eliminar ies Maintenance and Serv ice Guide 4–7 4.7 G rounding Eq uipment an d Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system.
4–8 Maintenance and Service Guide Remo val and Replacement Pr eliminaries T able 4-1 shows ho w humidity af fects the electrostatic v oltage le vels generated b y dif ferent acti vities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats.
Maintenance and Serv ice Guide 5–1 5 Remo v al and Re pl acement Procedur es This chapter provides remo v al and replacement procedures. There are as many as 109 scre ws, in 11 dif ferent sizes, that must be remov ed, replaced, or loosened when servicing the computer .
5–2 Maintenance and Service Guide Remo val and Replacement Pr ocedures 5 . 1 Serial N umber Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer . Seri al Number Location 5 .
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–3 Section Description # of Screws Remo ved 5.4 Hard Drive 2 loosened to remo v e each hard drive cov e r 4 remov ed to disassemb le each hard drive 5.5 Computer F eet 0 5.6 Memor y Module 2 loosened to remov e the memor y module compar tment cov er 5.
5–4 Maintenance and Service Guide Remo val and Replacement Pr ocedures Section Description # of Screws Remo ved 5.14 Displa y Assembly Displa y bezel Camera module Displa y inv e rter Displa y panel Displa y hinges Displa y hinge cov ers Wireless antenna transceiv ers Microphones Camera cab le 6 5 0 0 6 4 0 4 0 0 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–5 5 .3 P r ep ar ing the Comput er F or Disasse mbl y Before you begin an y remov al or installation procedures: 1.
5–6 Maintenance and Service Guide Remo val and Replacement Pr ocedures b . Slide and hold the battery release latch 1 to the left. (The front edge of the battery disengages from the computer .) c. Lift the front edge of the battery 2 and swing it back.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–7 5. 4 H a r d D r i ve Hard Drive Spare P ar t Number Information Hard drives (include brac ket and connector) F or use only.
5–8 Maintenance and Service Guide Remo val and Replacement Pr ocedures 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Loosen the two capti v e Phillips PM2.0×5.0 scre ws 1 that secure each hard dri ve co v er to the computer . 3.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–9 5. Use the mylar tab 1 to lift the hard dri ve 2 until it disconnects from the computer .
5–10 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 7. Remov e the four Phillips PM3.0×3.0 scre ws 1 that secure the hard dri ve brack et to the hard dri ve. 8. Lift the bracket 2 straight up to remo ve it from the hard dri ve.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–11 5 .5 C ompu ter F eet The computer feet are adhesi ve-back ed rubber pads. The feet are included in the Rubber Feet Ki t, spare part number 432982-001. The feet attach to the base enclosure in the locations illustrated belo w .
5–12 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 .6 M emor y Module 1. Prepare the computer for disassembly (refer to Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–13 2. Loosen the two capti v e Phillips PM2.0×5.0 scre ws 1 that secure the memory module compartment cov er to the computer . 3. Lift the front of the memory module compartment cov er 2 , and then swing it back.
5–14 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises a way from the computer .
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–15 5. 7 R TC B a t t e r y 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Remov e the memory module compartment cov er ( Section 5.6 ). 3. Disconnect the R TC battery cable 1 from the system board.
5–16 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 .8 Mini C ard Module Mini Card Module Spare P art Number Information Fo r use only with models using Intel processors: 802.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–17 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory module compartment cov er ( Section 5.
5–18 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 3. Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card module before disconnecting the cables. Then disconnect the cables 1 from the module.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–19 5 .9 O ptical Driv e 1. Prepare the computer for disassembly ( Section 5.
5–20 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. Remov e the Phillips PM2.5×8.0 scre w 1 that secures the optical dri ve to the computer . 3. Insert a thin tool, such as a paper clip 2 , into the media tray release hole. (The optical dri ve media tray releases from the optical dri ve.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–21 6. Position the optical dri ve with the optical dri ve bracket to ward you. 7. Remov e the two Phillips PM2.0×3.0 scre ws 1 that secure the optical dri ve brack et to the optical dri ve.
5–2 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 1 0 Sw i t c h C ove r 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Close the computer . 3. T urn the computer upside down with the front panel to ward you. 4.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–2 3 5. T urn the computer display-side up with the front toward you. 6. Open the computer as far as possible. 7. Lift the rear edge of the switch cov er and swing it forward until it rests on the ke yboard.
5–2 4 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 8. Release the zero insertion force (ZIF) connector 1 to which the LED board cable is connected and disconnect the cable 2 from the LED board. 9. Remov e the switch co ver . Disconnecting the LED Boar d C able Re verse the abo v e procedure to install the switch cov er .
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–25 5. 1 1 K eyb o a r d 1. Prepare the computer for disassembly ( Section 5.
5–2 6 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 3. Remov e the Phillips PM2.5×7.0 scre w that secures the ke yboard to the computer .
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–2 7 4. T urn the computer display-side up with the front panel to ward you. 5. Open the computer as far as possible. 6. Remov e the three silver Phillips PM2.5×5.0 scre ws that secure the ke yboard to the computer .
5–2 8 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 7. Lift the rear edge of the ke yboard 1 until it rests at an angle. 8. Slide the ke yboard 2 back to disengage the tabs on the front edge of the ke yboard from the top cov er .
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–29 10. Release the ZIF connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board. Disconnecting the K ey boar d C able 11.
5–30 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 1 2 S p e a ke r A s s e m b l y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the switch co ver ( Section 5.10 ). 3. Remov e the ke yboard ( Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–31 6. Remov e the two black Phillips PM2.5×5.0 scre ws 1 that secure the speaker assembly to the computer . 7. Remov e the speaker assembly 2 . Remo ving the Speak er Assembly Re verse the abo v e procedure to install the speaker assembly .
5–3 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 . 1 3 P o w e r Butto n Bo a rd 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the switch co ver ( Section 5.10 ). 3. Remov e the ke yboard ( Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–33 6. Remov e the silver Phillips PM2.5×5.0 scre w 1 that secures the po wer b utton board to the computer . 7. Remov e the po wer b utton board 2 . Remo ving the P o w er Button Boar d Re verse the abo v e procedure to install the po wer button board.
5–34 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 . 1 4 Displa y Asse mbl y 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Memory module compartment cov er ( Section 5.8 ) ❏ Switch cov er ( Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–35 2. Close the computer . 3. T urn the computer upside down with the rear panel to ward you. 4. Remov e the two Phillips PM2.5×8.0 scre ws that secure the display assembly to the computer .
5–3 6 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. T urn the computer display-side up with the front toward you. 6. Open the computer to an upright position. 7. Disconnect the display cable 1 from the system board and the microphone cable 2 from the po wer b utton board.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–3 7 Ä CAUTION: Support the display assembl y w hen r emov ing the follow ing scr ew s. F ailure to suppor t the di splay assembly can result i n damage to the display a ssembl y and other computer com ponents.
5–38 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 12. Remov e the follo wing: 1 Three rubber scre w cov ers on the display bezel top edge 2 T wo rubber screw co v ers on the display bezel bottom edge 3 Fi ve Phillips PM2.5×8.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–39 13. Flex the inside edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure. 14. Remov e the display bezel 3 .
5–40 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures ✎ The camera module is secured to the display enclosure by a 2-sided adhesi ve pad. Apply remo v al force to the middle of the module to remov e it. 15. Remov e the camera module 1 from the display enclosure.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–41 17. Remov e the in verter 1 from the display enclosure. 18. Disconnect the display cable 2 and the backlight cable 3 from the display in verter .
5–4 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 19. Remov e the six Phillips PM2.5×8.0 scre ws 1 that secure the display panel to the display enclosure. 20. Remov e the display panel 2 . Remo ving the Displa y P anel Display Assemb ly Subcomponents Spare P art Number Information Displa y panels 17.
Remo v al and R eplacement Pr ocedur es Maintenance and Servi ce Guide 5–43 21. Remov e the two Phillips PM2.0×3.0 scre ws 1 that secure each display hinge to the display enclosure. 22. Remov e the display hinges 2 . 23. Slide the left and right display hinge cov ers 3 of f of the display hinges.
5–44 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 24. If it is necessary to replace the wireless antenna transcei vers and cables, remov e the two Phillips PM2.0×4.0 scre ws 1 that secure each transcei ver to the display enclosure.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–45 28. If it is necessary to replace the microphones and cables, release the retention tabs 1 built into the display enclosure that secure the microphone cables to the display enclosure.
5–46 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 31. If it is necessary to replace the camera cable, release the retention tabs 1 built into the display enclosure that secure the camera cable to the display enclosure. 32. Remov e the camera cable 2 from the display enclosure.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–4 7 5. 1 5 T o p C ove r 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.
5–48 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. T urn the computer upside down with the front to ward you. 3. Remov e the eight Phillips PM2.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–49 4. Remov e the four silv er Phillips PM2.5×5.0 scre ws that secure the top cov er to the computer .
5–50 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. T urn the computer right-side up with the front toward you. 6. Disconnect the po wer button board cable 1 and the LED board cable 2 from the low insertion force (LIF) connectors to which they are connected.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–51 8. Remov e the f i ve Phillips PM2.5×8.0 scre ws 1 and the silver Phillips PM2.
5–5 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 9. Lift the rear edge of the t op cov er until it disengages from the computer , and remo ve the top co v er . Re mo v ing the T op Co v er Re verse the abo v e procedure to install the top cov er .
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–5 3 5. 1 6 W i r e l e s s Sw i t c h B o a r d 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.
5–54 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. Release the ZIF connector 1 to which the wireless switch board cable is connected and disconnect the wireless switch board cable 2 from the system board.
Remo v al and R eplacement Pr ocedur es Maintenance and Servi ce Guide 5–5 5 3. Remov e the two silv er Phillips PM2.5×5.0 scre ws 1 that secure the wireless switch board to the base enclosure. 4. Remov e the wireless switch board 2 . Remo ving the W ir eless S witc h Boar d Re verse the abo v e procedure to install the wireless switch board.
5–5 6 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 1 7 A u d i o B o a r d 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–5 7 2. Remov e the silver Phillips PM2.5×5.0 scre w 1 that secures the audio board to the computer . 3. Slide the audio board 2 back to disengage the audio connectors from the base enclosure.
5–5 8 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 . 1 8 Bluetooth Modul e 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–5 9 2. Disconnect the Bluetooth module cable 1 from the system board. ✎ The Bluetooth module cable is included with the Bluetooth module spare part kit and is also included in the Cable Kit, spare part number 434677-001.
5–60 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 . 1 9 USB/M agneti c Board 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–61 2. Disconnect the USB/magnetic board cable 1 from the ExpressCard assembly . ✎ The USB/magnetic board cable is included with the USB/magnetic board spare part kit and is also included in the Cable Kit, spare part number 434677-001.
5–6 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 .20 ExpressCard A ssembly 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–63 2. Push in on the ExpressCard slot bezel 1 to release the bezel from the ExpressCard slot. 3. Remov e the ExpressCard slot bezel 2 . ✎ The ExpressCard slot bezel is included in the Plastics Kit, spare part number 432981-001.
5–64 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 4. Remov e the four silver Phillips PM2.5×5.0 scre ws 1 that secure the ExpressCard assembly to the system board. 5. Slide the ExpressCard assembly 2 to the right to disconnect it from the system board.
Remo v al and R eplacement Pr ocedur es Maintenance and Servi ce Guide 5–65 5. 2 1 T o p C ove r S u p p o r t Tr i m 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.
5–66 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. T urn the computer upside down with the front to ward you. 3. Remov e the four Phillips PM2.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–6 7 4. T urn the computer right-side up with the front toward you. 5. Remov e the Phillips PM2.5×8.0 scre w 1 that secures the top cov er support trim to the computer . 6. Remov e the top cov er support trim 2 .
5–6 8 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 .2 2 Disp lay Lid S witc h Module 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Servi ce Guide 5–6 9 2. Remov e the display lid switch module by f irmly pulling it of f the fan/heat sink assembly . ✎ The display lid switch module is secured to the fan/heat sink assembly by 2-sided tape.
5–7 0 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 .2 3 P o wer Connec tor Ass embly 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–71 2. Remov e the two silv er Phillips PM2.5×5.0 scre ws 1 that secure the po wer connector assembly bracket to the computer . 3. Remov e the po wer connector assembly bracket 2 .
5–7 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 4. Remov e the silver Phillips PM2.5×5.0 scre w 1 that secures the USB board to the computer . 5. Remov e the USB board 2 . 6. Disconnect the USB board cable 3 from the USB board and remov e the cable from the clips 4 in the base enclosure.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–7 3 7. Remov e the black Phillips PM2.5×5.0 scre w 1 that secures the po wer connector assembly to the computer . 8. Remov e the po wer connector assembly 2 from its location in the base enclosure.
5–7 4 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 24 Sys t e m B o a r d ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defecti v e system board and installed on the replacement system board: ■ Memory modules ( Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–7 5 ❏ To p c o v e r ( Section 5.15 ) ❏ W ireless switch board ( Section 5.16 ) ❏ Audio board ( Section 5.17 ) ❏ USB/magnetic board ( Section 5.19 ) ❏ T op cover support trim ( Section 5.
5–7 6 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 4. Remov e the three Phillips PM2.5×8.0 scre ws 1 and the three silver Phillips PM2.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–77 5. Lift the right side of the system board 1 until it rests at an angle. 6. Remov e the optical dri v e connector board 2 . ✎ The optical dri ve connector board is a v ailable using spare part number 432992-001.
5–7 8 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 9. If it is necessary to replace th e po wer connector assembly or the USB board cable, turn the system board upside do wn with the front to ward you. 10. Disconnect the po wer connector assembly cable 1 and the USB board cable 2 from the system board.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–7 9 5 .2 5 Fan/Heat Sink A ssembly ✎ When replacing the fan/heat sink assembly , be sure the display lid switch module is remov ed from the defecti v e fan/heat sink assembly and installed on the replacement fan/heat sink assembly .
5–80 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. T urn the system board upside down with the e xpansion port and external monitor port to ward you. 3. Disconnect the fan cable 1 from the system board. 4. Loosen the four capti ve Phillips PM2.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–81 ✎ The thermal pads and therma l paste should be thoroughly cleaned from the surfaces of the fan/heat sink assembly 1 , 2 , and 3 , the system board components 4 and 6 , and the processor 5 each time the fan/heat sink assembly is remo ved.
5–8 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 6. Loosen the three capti ve silv er Phillips PM2.5×5.0 scre ws 1 that secure the heat sink to the system board.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–83 ✎ The thermal pads and therma l paste should be thoroughly cleaned from the surfaces of the heat sink 1 , 2 , and 3 and the system board components 4 , 5 , and 6 , each time the heat sink is remov ed.
5–84 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 26 P r o c e s s o r 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–85 ❏ Switch cov er ( Section 5.10 ) ❏ K eyboard ( Section 5.11 ) ❏ Speaker assembly ( Section 5.12 ) ❏ Display assembly ( Section 5.14 ) ❏ To p c o v e r ( Section 5.
5–8 6 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. T urn the processor locking screw 1 one-half turn counterclockwise until you hear a click.
Maintenance and Serv ice Guide 6–1 6 Spec if ica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions With Dual Lamp Displa y Length Width Height (varies front to rear) 28.5 cm 39.6 cm 3.2 to 4.2 cm 11.
6–2 Maintenance and Service Guide Spe c ifica tion s T emperature Operating* Nonoperating 5°C to 35°C -20°C to 60°C 41°F to 95°F -4°F to 140°F Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95%, 38.7°C (101.6°F) maximum wet b ulb temperature Maximum altitude (unpressurized) Operating (14.
Specific atio ns Maintenance and Serv ice Guide 6–3 Ta b l e 6 - 2 17.0-inch, WSXGA+, TFT Displa y Dimensions Height Width Diagonal 23.00 cm 36.90 cm 43.40 cm 9.06 in 14.49 in 17.09 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.
6–4 Maintenance and Service Guide Spe c ifica tion s Ta b l e 6 - 3 17.0-inch, WXGA+, TFT Displa y Dimensions Height Width Diagonal 23.00 cm 36.90 cm 43.40 cm 9.06 in 14.49 in 17.09 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.
Specific atio ns Maintenance and Serv ice Guide 6–5 Ta b l e 6 - 4 Hard Drives 120-GB* 100-GB* 80-GB* Dimensions Height Width We ig h t 9.5 mm 70 mm 102 g 9.
6–6 Maintenance and Service Guide Spe c ifica tion s Ta b l e 6 - 5 Primary 8-cell, Li-Ion Battery Dimensions Height Width Depth We ig h t 1.83 cm 27.18 cm 5.23 cm 0.34 kg 0.72 in 10.70 in 2.06 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 14.
Specific atio ns Maintenance and Serv ice Guide 6–7 Ta b l e 6 - 6 D VD/CD-R W Combo Drive Applicable disc Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 an.
6–8 Maintenance and Service Guide Spe c ifica tion s Disc thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.
Specific atio ns Maintenance and Serv ice Guide 6–9 Ta b l e 6 - 7 DV D ± RW / R a n d CD-R W Doub le-Lay er Combo Drive Applicable disc Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, D.
6–10 Maintenance and Servi ce Guide Spe c ifica tion s Disc thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD media D VD media Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A udio output level A udio-out, 0.
Specific atio ns Maintenance and Serv ice Guide 6–11 Ta b l e 6 - 8 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Dire.
6–12 Maintenance and Servi ce Guide Spe c ifica tion s Ta b l e 6 - 9 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Quick Launch b uttons IRQ2 Cascaded IRQ3 USB2 Enhanced Ho.
Specific atio ns Maintenance and Serv ice Guide 6–13 Hard ware IRQ System Function IRQ12 Synaptics PS/2 port pointing device IRQ13 Numeric data processor IRQ14 Primar y IDE channel IRQ15 Secondary I.
6–14 Maintenance and Servi ce Guide Spe c ifica tion s T able 6-10 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 0x00000000-0x00000CF7 PCI bus 0x00000000-0x00000CF.
Specific atio ns Maintenance and Serv ice Guide 6–15 I/O Address (he x) System Function (shipping configuration) 0x000001F0-0x000001F7 Primary IDE Channel 0x00000220-0x0000022F System board resource.
6–16 Maintenance and Servi ce Guide Spe c ifica tion s I/O Address (he x) System Function (shipping configuration) 0x00000C6F-0x00000C6F System board resources 0x00000CD4-0x00000CD5 System board res.
Specific atio ns Maintenance and Serv ice Guide 6–17 T able 6-11 System Memory Map Memory Map Address (he x) System Function (shipping configuration) 0xD4100000-0xD41FFFFF PCI standard PCI-to-PCI br.
6–18 Maintenance and Servi ce Guide Spe c ifica tion s Memory Map Address (he x) System Function (shipping configuration) 0xF2C00000-0xF6BFFFFF T exas Instru ments PCIxx21/x515 Cardbus Controller 0x.
Maintenance and Serv ice Guide A–1 A Sc r e w Listing This appendix provides specif ication and reference information for the scre ws used in the computer . The four Phillips PM3.0×3.0 scre ws used to secure the hard dri ve bracket to the hard dri v e are included in the Hard Dri v e Bracket Kit, spare part number 434106-001.
A–2 Maintenance and Servi ce Guide Scr ew L isting The remaining scre ws listed in this appendix are a v ailable in the Scre w Kits, spare part numbers 434676-001 (for use with computers using Intel processo rs), 432983-001 (for use with computers using AMD processors), and the Display Scre w Kit, spare part number 432967-001.
Sc rew Li st i ng Maintenance and Serv ice Guide A–3 Phillips P M2 . 0×11.0 Sc r e w L ocations Ta b l e A - 3 Phillips PM2.0×11.0 Screw Color Qty . Length Thread Head Width Silver 2 11.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the Mini Card mo dule to the computer (documented in Section 5.
A–4 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 5×8. 0 Scr e w Locati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the optical drive to the computer (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–5 Phillips P M2 . 5×8. 0 Scr e w Locati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y assemb ly to the computer (documented in Section 5.
A–6 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 5×8. 0 Scr e w Locati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 5 screws that secure the displa y bez el to the displa y enclosu re (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–7 Phillips P M2 . 5×8. 0 Scr e w Locati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 6 screws that secure the displa y panel to the displa y enclosure (documented in Section 5.
A–8 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 5×8. 0 Scr e w Locati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 8 screws that secure the top co v er to the base enclosure (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–9 Phillips P M2 . 5×8. 0 Scr e w Locati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 5 screws that secure the top co v er to the base enclosure (documented in Section 5.
A–10 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 5×8. 0 Scr e w Locati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 1 F our screws that secure the top co v e r suppor t trim to the base enclosure (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–11 Phillips P M2 . 5×8. 0 S cr ew Locati on Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the top co v er suppor t trim to the base enclosure (documented in Section 5.
A–12 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 5×8. 0 Scr e w Locati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the system board to the base enclosure (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–13 Phillips P M2 . 0×3. 0 Sc r e w L ocations Ta b l e A - 5 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Silver 8 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the optical driv e br ac k et to the optical drive (documented in Section 5.
A–14 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 0×3. 0 Sc r e w L ocations Ta b l e A - 5 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 8 3.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the displa y hinges to the displa y panel (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–15 Phillips P M2 . 0×3. 0 Sc r e w L ocations Ta b l e A - 5 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 8 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the Bluetooth modu le to the base enclosure (documented in Section 5.
A–16 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 0×5. 0 Sc re w Locati ons Ta b l e A - 6 Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Silver 6 5.0 mm 2.0 mm 5.0 mm Where used: 6 screws that secure the s w itch co v er to the computer (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–17 Phillips P M2 . 5×7 . 0 Scr e w L ocation Ta b l e A - 7 Phillips PM2.5×7.0 Screw Color Qty . Length Thread Head Width Black 1 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the k e yboard to the computer (documented in Section 5.
A–18 Maintenance and Servi ce Guide Scr ew L isting Silv er Phillips P M2 .5×5 .0 Sc r e w L ocations Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the k e yboard to the computer (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–19 Silv er Phillips P M2 .5×5 .0 Sc r e w L ocations Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty .
A–20 Maintenance and Servi ce Guide Scr ew L isting Silv er Phillips P M2 .5×5 .0 Sc r e w L ocations Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the top co v er to the base enclosure (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–21 Silv er Phillips P M2 .5×5 .0 Sc r e w L ocation Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the top co v er to the base enclosur e (documented in Section 5.
A–2 2 Maintenance and Servi ce Guide Scr ew L isting Silv er Phillips P M2 .5×5 .0 Sc r e w L ocations Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 1 T wo screws that secure the wireless s witch board to the base enclosure (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–2 3 Silv er Phillips P M2 .5×5 .0 Sc r e w L ocations Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the ExpressCar d assemb ly to the base enclosure (documented in Section 5.
A–2 4 Maintenance and Serv ice Guide Scr ew L isting Silv er Phillips P M2 .5×5 .0 Sc r e w L ocations Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty .
Sc rew Li st i ng Maintenance and Serv ice Guide A–25 Silv er Phillips P M2 .5×5 .0 Sc r e w L ocations Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the system board to the base enclosure (documented in Section 5.
A–2 6 Maintenance and Serv ice Guide Scr ew L isting Silv er Phillips P M2 .5×5 .0 Sc r e w L ocations Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the heat sink to the system board (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–2 7 Black Phillips P M2 .5×5 .0 Sc r e w L ocati ons Ta b l e A - 9 Black Phillips PM2.5×5.0 Scre w Color Qty . Length Thread Head Width Black 3 5.0 mm 2.5 mm 5.0 mm Where used: T wo screws that secure the speaker assemb ly to the base enclosure (documented in Section 5.
A–2 8 Maintenance and Servi ce Guide Scr ew L isting Black Phillips P M2 .5×5 .0 Sc r e w L ocation Ta b l e A - 9 Black Phillips PM2.5×5.0 Scre w (Continued) Color Qty . Length Thread Head Width Black 3 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the po wer connec tor assemb ly to the base enclosure (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–29 Phillips P M2 . 0×4.0 Sc r e w L ocati ons T able A-10 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Silver 4 4.0 mm 2.0 mm 5.0 mm Where used: 4 screws that secure the wireless antenn a transceiv ers to the displa y enclosure (documented in Section 5.
A–30 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 5×6 . 0 Scr e w L ocations T able A-11 Phillips PM2.5×6.0 Screw Color Qty . Length Thread Head Width Black 4 6.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the f an/heat si nk assemb ly to the system board (documented in Section 5.
Maintenance and Serv ice Guide B–1 B B ac k up an d Reco v er y Recov e rin g S y st em In forma tio n T ools provided by the operating system and PC Reco v ery software are designed to help you wit.
B–2 Maintenance and Service Guide Back up and Reco ve ry Ba ckin g Up Y our Information When to Bac k Up ■ On a regularly scheduled basis. ✎ Set reminders to back up your information periodically . ■ Before the computer is repaired or restored.
Back up and R eco v ery Maintenance and Serv ice Guide B–3 Us ing S y st em R est o re P oint s When you back up your system, you are creating a system restore point. A system restore point allo ws you to sav e and name a snapshot of your hard dri ve at a specif ic point in time.
B–4 Maintenance and Service Guide Back up and Reco ve ry Restore to a Pre vious Date an d Time T o rev ert to a restore point (creat ed at a pre vious date and time), when the computer was functioning optimally: 1. Select Start > Help and Support > S ystem Restore .
Back up and R eco v ery Maintenance and Serv ice Guide B–5 ■ Number each disc before inserting it into the computer optical dri ve. ■ If necessary , you can exit the program before you ha v e finished creating the reco v ery discs. The next time you open PC Recov ery Disc Creator , you will be prompted to continue the disc creation process.
B–6 Maintenance and Service Guide Back up and Reco ve ry Reinstalling Sof tware Pr ograms and Driv ers If a program or dri ver preinstalled at the f actory is accidentally erased or is damaged, the Application and Dri ver Reco v ery tool allo ws you to reinstall it.
Back up and R eco v ery Maintenance and Serv ice Guide B–7 2. Select Start > All Programs > System Reco very > A pplication and Driv er Recovery . The Application and Dri ver Reco ve ry tool opens. 3. Select A pplication Installation or Driver Installation , and then click Next .
B–8 Maintenance and Service Guide Back up and Reco ve ry Recov erin g fro m t he Re cov e r y Dis cs T o restore the system from the recovery discs: 1. Back up all personal files. 2. Insert the first reco v ery disc into the optical dri ve and restart the computer .
Back up and R eco v ery Maintenance and Serv ice Guide B–9 If you want to perform a destructive reco very: ✎ A destructi ve reco very formats the hard dri ve and restores the computer to its factory state. Select this option only as a last resort.
B–10 Maintenance and Service Gui de Back up and Reco ve ry 4. Click OK . 5. At the System Recov ery screen, click Advanced Options . 6. Select Delete Recove ry Partition (not r ecommended) and follo w the on-screen instructions.
Maintenance and Serv ice Guide C–1 C Disp l a y Compon ent Recy c ling Å W ARNIN G: T he bac klight contains mer c ury . Caution should be ex er cised w hen r emo v ing and handling the bac klight to a v oi d damaging this component and cau sing expo sur e to the mer c ury .
C–2 Maintenance and Service Guide Display C omponent R ecy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2 . ✎ Disassembly procedures dif fer from one display assembly to another .
Display C omponent R ecy c ling Maintenance and Serv ice Guide C–3 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all scre w co vers 1 and scre ws 2 that secure the display bezel to the display assembly .
C–4 Maintenance and Service Guide Display C omponent R ecy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages fro m the display assembly . 3. Remov e the display bezel 3 .
Display C omponent R ecy c ling Maintenance and Serv ice Guide C–5 4. Disconnect all LCD panel cables 1 from the display in verter board and remov e the in verter board 2 .
C–6 Maintenance and Service Guide Display C omponent R ecy cling 5. Remov e all scre ws 1 that secure the LCD panel to the display enclosure. 6. Remov e the LCD panel 2 from the display enclosure.
Display C omponent R ecy c ling Maintenance and Serv ice Guide C–7 7. T urn the LCD panel upside down. 8. Remov e all scre ws that secure the LCD panel frame to the LCD panel.
C–8 Maintenance and Service Guide Display C omponent R ecy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame.
Display C omponent R ecy c ling Maintenance and Serv ice Guide C–9 11. Remov e the scre ws 1 that secure the backlight cov er to the LCD panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward.
C–10 Maintenance and S ervi ce Guide Display C omponent R ecy cling 14. T urn the LCD panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the LCD panel.
Display C omponent R ecy c ling Maintenance and Serv ice Guide C–11 16. T urn the LCD panel upside down. 17. Remov e the backlight frame from the LCD panel.
C–12 Maintenance and Service Gui de Display C omponent R ecy cling Å W ARNIN G: T he bac klight contains mer c ury . Caution should be ex er cised w hen r emo v ing and handling the bac klight to a v oi d damaging this component and cau sing expo sur e to the mer c ury .
Display C omponent R ecy c ling Maintenance and Serv ice Guide C–13 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the scre ws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel.
C–14 Maintenance and Service Gui de Display C omponent R ecy cling 23. Remov e the LCD panel. Re mo v ing the L CD P anel 24. Recycle the backlight and LCD panel.
Maintenance and Serv ice Guide D–1 D Conn ec tor P in A ssi gnmen ts Ta b l e D - 1 Universal Serial Bus Pin Signal P in Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground.
D–2 Maintenance and Service Guide Connec tor P in Assignments Ta b l e D - 2 RJ-45 (Network) Pin Signal P in Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused 4 Unused.
Connector P in Assignments Maintenance and Serv ice Guide D–3 Ta b l e D - 3 S-Video-Out Pin Signal P in Signal 1 TV -Ground 5 TV -CD 2 TV -CVBS 6 TV -Ground 3 TV -Ground 7 TV -YD 4 TV -Ground.
D–4 Maintenance and Service Guide Connec tor P in Assignments Ta b l e D - 4 External Monitor Pin Signal P in Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 .
Connector P in Assignments Maintenance and Serv ice Guide D–5 Ta b l e D - 5 RJ-11 (Modem) Pin Signal P in Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused.
D–6 Maintenance and Service Guide Connec tor P in Assignments Ta b l e D - 6 A udio-In (Micr ophone) Pin Signal P in Signal 1 Audio signal in 3 Ground 2 Audio signal in Ta b l e D - 7 A udio-Out (He.
Maintenance and Serv ice Guide E–1 E P o w er C ord Set Requirements 3-Conduc tor P o w er C ord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 v olts A C.
E–2 Maintenance and Service Guide P ow er Cor d Set Requir ements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft).
P ow er Cor d Set R equirements Maintenance and Serv ice Guide E–3 Countr y-Spec ific Requirements 3-Conductor P o wer Cor d Set Requirements Country/Region Accredited Agency Applicable Note Number .
E–4 Maintenance and Service Guide P ow er Cor d Set Requir ements Ko r e a E K 4 The Netherlands K EMA 1 Norwa y NEMK O 1 P e ople’ s Republic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1.
Maintenance and Serv ice Guide Index–1 Inde x 1394 port 1–9 A AC adapter, spare part numbers 3–26 , 3–31 , 3–32 analog TV tuner, spare part number 3–26 , 3–31 arrow keys 1–13 audio boa.
Index–2 Maintenance and Servi ce Guide Index camera cable disconnection 5–36 removal 5–46 spare part number 3–19 , 3–33 , 5–46 camera module removal 5–40 spare part number 3–19 , 3–3.
Index Maintenance and Serv ice Guide Index–3 Display Hinge Kit, spare part numbers 3–19 , 3–33 , 5–43 display lid latch 1–7 display lid switch module removal 5–68 spare part number 3–5 ,.
Index–4 Maintenance and Servi ce Guide Index no OS loading from diskette drive 2–23 no OS loading from hard drive 2–20 , 2–21 , 2–22 no OS loading from optical drive 2–24 no power 2–12 ,.
Index Maintenance and Serv ice Guide Index–5 keyboard components 1–12 keypad keys 1–13 L LED board cable, disconnection 5–24 left-side components 1–8 Logo Kit, spare part number 3–26 , 3.
Index–6 Maintenance and Servi ce Guide Index optical drive connector board removal 5–77 spare part number 3–9 , 3–36 , 5–77 P packing precautions 4–5 password clearing 1–4 plastic parts .
Index Maintenance and Serv ice Guide Index–7 S Screw Kit, spare part numbers 3–27 , 3–35 , 3–37 screw listing A–1 security cable slot 1–8 serial number 3–1 , 5–2 service considerations.
Index–8 Maintenance and Servi ce Guide Index flowcharts 2–9 keyboard 2–28 modem 2–30 network 2–30 nonfunctioning device 2–18 , 2–27 OS loading 2–19 overview 2–1 pointing device 2–2.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il HP (Hewlett-Packard) dv9000 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del HP (Hewlett-Packard) dv9000 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso HP (Hewlett-Packard) dv9000 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul HP (Hewlett-Packard) dv9000 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il HP (Hewlett-Packard) dv9000, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del HP (Hewlett-Packard) dv9000.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il HP (Hewlett-Packard) dv9000. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo HP (Hewlett-Packard) dv9000 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
