Manuale d’uso / di manutenzione del prodotto C2M97UA del fabbricante HP (Hewlett-Packard)
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HP Pavilion 15 Sleekbook, HP Pavilion 15 Ultrabook, and HP Pavilion TouchSmart 15 Sleekbook Maintenance and Service Guide SUMMARY CAUTION: Your computer has user-replaceable parts and non-user-replaceable parts that should only be replaced by an authorized service provider .
© Copyright 2012, 2013 Hewlett-Packard Development Company, L.P. AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Intel Centrino, Intel Co re, and Pentium are trademarks of Intel Corporation in the U.
Safety warning notice WARNING! To reduce the possibility of heat-related in juries or of overheating the device, do not place the device directly on your la p or obstruct the device air vents.
iv Safety warning notice.
Table of contents 1 Product description .......... ... ............... ........... ................ ........... ............... ............ ........... ... 1 2 External component identification .......... ............ .......... ............ ........
Top cover .......... ............ ........... .......... ........... ............ ......... ............ ............ ......... ... 51 Power button board ........ ............ ......... ........... ........... ............ ........... ......... ......
39.6 (15. 6 in), Touch Smart display s pecificatio ns ......... ............ ........... .......... ........... .......... ....... 97 39.6 (15. 6 in), BrightVie w display spec ifications ...... ........... ............. ............ .............. ...
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1 Product description Category Description Intel HM70 UMA Intel HM77 UMA Intel HM77 Discrete Internal graphics (UMA) computer model with TouchSma rt Switchable discrete graphics computer model with To.
Category Description Intel HM70 UMA Intel HM77 UMA Intel HM77 Discrete Internal graphics (UMA) computer model with TouchSma rt Switchable discrete graphics computer model with Touch Sma rt 2nd Generation Intel Core i3 processors: Pentium 987 (1.5 GHz, 1333 MHz/2 MB L3 cache, dual core, 17 W) √ Pentium 997 (1.
Category Description Intel HM70 UMA Intel HM77 UMA Intel HM77 Discrete Internal graphics (UMA) computer model with TouchSma rt Switchable discrete graphics computer model with Touch Sma rt Display panel 39.
Category Description Intel HM70 UMA Intel HM77 UMA Intel HM77 Discrete Internal graphics (UMA) computer model with TouchSma rt Switchable discrete graphics computer model with Touch Sma rt Supports up.
Category Description Intel HM70 UMA Intel HM77 UMA Intel HM77 Discrete Internal graphics (UMA) computer model with TouchSma rt Switchable discrete graphics computer model with Touch Sma rt Supports 32.
Category Description Intel HM70 UMA Intel HM77 UMA Intel HM77 Discrete Internal graphics (UMA) computer model with TouchSma rt Switchable discrete graphics computer model with Touch Sma rt ● [Author note:]mango Qualcomm Atheros AR9565 802.11 b/g/n 1×1 WiFi and Bluetooth 4.
Category Description Intel HM70 UMA Intel HM77 UMA Intel HM77 Discrete Internal graphics (UMA) computer model with TouchSma rt Switchable discrete graphics computer model with Touch Sma rt ● RJ-45 (Ethernet, includes link and activity lights) √√ √ √ √ ● USB 3.
Category Description Intel HM70 UMA Intel HM77 UMA Intel HM77 Discrete Internal graphics (UMA) computer model with TouchSma rt Switchable discrete graphics computer model with Touch Sma rt ● Ubuntu .
2 External component identification Right side Component Description (1) Power light ● White: The computer is on. ● Blinking white: The com puter is in the Sleep state, which is an energy-saving mode. The computer sh uts off power to the display and other unneeded components.
Component Description (6) RJ-45 (ne twork) jack lights [Author note:]Is this how the lights work? ● White—Computer is connec ted to a network. ● Blinking amber—Data is being transferred. NOTE: When both lights are off the computer is not connected to a network.
Component Description (3) USB 2.0 port Connects an optional USB 2.0 device. (4) Audio-out (headphone) jack/Audio-in (microphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. The jack does not support optional microphone-onl y devices.
Component Description (4) Internal microphone Records sound. [Author note:] Does this platform have pro ximity sensors or IR emitters?. *The antennas are not visible from the outside of the comput er. For optimal transmission , keep the areas immediately around the antennas free from obstructio ns.
Top TouchPad Component Descriptio n (1) TouchPad light (not supported on Ubuntu Linux) ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (2) TouchPad on/off butto n (not supported on Ubuntu Linux) Turns the TouchPad on or off. (3) TouchPad zone Moves the on-screen p ointer and selects or activates items on the screen.
Lights Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The compu ter shuts off power to the display and other unneeded comp onents. ● Off: The computer is off or in Hibernation.
Buttons and speakers Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the bu tton briefly to exit Hibernation.
Keys Component Description (1) esc key Displays system in formation when pressed in combination with the fn key (for Wi ndows computer models). (2) fn key [Author note:]Is this still true? Displays system in formation when pressed in combination with the esc key (for Windows computer models).
Component Description (6) num lock key Controls the function of th e integrated numeric keypad. Press the key to alternate between the standard numeric function of an external keypad (sel ected the factory) and the navigational function (indicat ed by the directional arrows on the keys).
Component Descript ion (3) [Author note:]Verify the number of vents. Vents (4) Enable airflow to cool internal components. NOTE: The computer fan st arts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycl e on and off during routine operation.
3 Illustrated parts catalog Service label When ordering parts or requesting information, provide the co mputer serial number and model description provided on the service label. The serv ice label is l ocated on th e bottom of the computer. NOTE: Your label may look slightly diff erent from the illustr ation in this section.
Computer major components Item Componen t Spare part number (1) 39.6 cm (15.0 in), high definition (HD), WLED, SVA BrightView TouchSmart slim display assembly 709171-001 20 Chapter 3 Illustra ted part.
Item Componen t Spare part number 39.6 cm (15.0 in), high definition (HD), WLED, SVA BrightV iew display assembly. The display assembly is spared at th e subcom ponent level only. NOTE: For a full list of display spare parts, see Display assembly subcomponents on page 27 .
Item Componen t Spare part number ● Ruby red (select models only) 701703-001 ● Winter blue (select models onl y) 709177-001 ● Sparkling black 701704-001 ● Sparkling black (for us e with TouchS.
Item Componen t Spare part number ● For FreeDOS 1.0 or Ubuntu Linux 701691-001 For use with computer m odels with HM70 chipsets and Pentium 997 processo rs: ● For Windows 8 Professional 703714-601 ● For Windows 8 Standard 703714-501 ● For FreeDOS 1.
Item Componen t Spare part number ● For Windows 8 Standard 701702-501 ● For FreeDOS 1.0 or Ubuntu Linux 701702-001 For use with computer models wit h HM77 chipsets. i3-3217U processors, and 1 GB of dedicated video memory: ● For Windows 8 Professional 701699-601 ● For Windows 8 Standard 701699-501 ● For FreeDOS 1.
Item Componen t Spare part number ● For Windows 8 Standard 725070-501 ● For FreeDOS 1.0 or Ubuntu Linux 725070-001 (7) Memory modules (two, DDR 3-1600 MHz, PC3-12800): ● 8 GB 693374-005 ● 4 GB.
Item Componen t Spare part number ● [Author note:]mango Qualcomm Atheros AR9565 8 02.11 b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter for use with computers with Intel processors, not supported on Ubuntu Linux, (select models only) 690019-005 ● [Author note:]Roma Ralink RT3290LE 802.
Display assembly subcomponents Item Componen t Spare part number (1) Displ ay bez el 701680-001 (2) Display Hinge K it (includes left and right display hinges and brackets) 701683-001 (3) 35.
Miscellaneous parts Component Spare part n umber AC adapter: ● 65 W RC V AC adapter 693715-001 ● 65 W RC non-smart AC adapter (For use in China and India) 707750-001 Power cord (3-pin, black, 1.
Sequential part number listing Spare part number Description 490371-001 Power cord for use in North America (black, 3-pin, 1.83 m) 490371-011 Power cord for use in Aust ralia (black, 3-pin, 1.83 m) 490371-021 Power cord for use in Europe (black, 3-pin, 1.
Spare part number Description 670290-005 [Autho r note:]jackson peak 1 Intel Centrino Wireless-N 2230 8 02.11 b/g/n 2×2 WiFi and Bluetooth 4.0 combination adapter, for use with computer models with Intel process ors 675794-005 [Author no te:]marilyn Qualcomm Atheros AR9485 802.
Spare part number Description 701684-001 Keyboard with black finish for u se in the United States (includes cable) 701684-031 Keyboard with black finish for u se in the United Kingdom (includes cable).
Spare part number Description 701690-001 Speaker assembly (includes left and right speakers and cable) 701691-001 For use only with computer models equ ipped with UMA memory, HM70 chipset, a Pentium 987 processor and or FreeDOS 1.
Spare part number Description 701702-601 For use only with computer models equ ipped with Discrete Graphics video memory, an HM77 chipset, an i5-3317U processor, 2 GB of dedicated video memory, and Wi.
Spare part number Description 712798-601 Processor for use with computer models with HM77 ch ipsets. i3-2327U for use with Windows 8 Professional 712799-001 Processor for use with computer models with HM77 ch ipsets. i5-3337U processors, and 2 GB of dedicated video memory for FreeDOS 1.
Spare part number Description 725069-501 Processor for use with UMA touch screen co mputer models with 6 30M chipsets I3-3227U processors, and 1 GB of dedicated video memory for Windo ws 8 Standard 72.
4 Removal and replacement procedures CAUTION: The user-replaceable parts for this computer are: AC adapter Battery Keyboard For all parts that ar e not user-replaceable, only HP authorized service providers sh ould perform the removal an d replacement p rocedures de scribed here .
Cables must b e handled with extre me care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Ha ndle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
CAUTION: To prevent damage to the computer when you are removing or instal ling internal components, observe these precaution s: Keep components in their e lectr ostatic-safe containers until you are ready to install them. Before touching an electr onic compone nt, discha rge static el ectr icity by using the guidelines described in this section.
Packaging and transporting guidelines Follow these grounding guidelines when packagin g and transporting equipment: ● To avoid hand co ntact, transport pr oducts in static-safe tube s, bags , or boxes. ● Protect ESD-sensitive part s and assemblies with co nductive or approved co ntainers or packaging.
Equipment guidelines Grounding equipment must include either a wrist st rap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a gr ounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Service label When ordering parts or requesting information, provide the computer serial number and model number provided on the service label. The service label is located on the bottom of the computer. NOTE: Your label may look slightly diff erent from the illustr ation in this section.
Battery Description Spare part n umber 4 cell, 37 Whr, 2.55 Ah Li-ion battery 695192-001 Before disass embling the computer, fo llow these steps: 1. Shut down the computer.
2. Reset the battery release lock (2) to the locked position. Component re placement procedures 43.
Computer feet Description Spare part number Rubber Feet Ki t 697906-001 The computer feet are adhesive -backed rubber pads. There are 5 rubber feet that attac h to the base enclosure in the locat ions illustrated below.
Before removing the display panel, follow thes e steps: 1. Shut down the computer. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power from the computer by firs t unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
3. Remove the display bezel (4) . 4. Remove the four Phillips sc rews for the display panel. 5. Move the panel towa rd the keyboard (1) . NOTE: Support the display panel as you lean the panel forward. 6. Release the ad hesive support s trip (2) that secures the displa y panel cable connector to the display panel.
7. Disconnect the display panel cable (3) from the display panel, and then remove the panel (4) . Reverse this procedure to replace the panel. Keyboard NOTE: The keyboard spare part kit incl udes a keyboard cab le.
Description Spare part number ● For use in Thailand 701684-281 ● For use in Turkey 701684-141 ● For use in the United Kingdom 701684-031 ● For use in the United States 701684-001 ● For use i.
Remove the keyboard: 1. Remove the two Phillips sc rews that secure the keyboard to the computer. 2. Turn the computer right-side up with the fron t toward you. Open the display and stand the computer on its right side. Insert a thin tool th rough the keyboard access hole.
3. Turn the computer right-side up with th e front toward you an d open th e display. 4. Gently slide your finger along the top edge of th e keyboard to re lease the keyboard clips.
5. Tilt the keyboard forw ard (1) onto the palm rest. Release the zero insertion force (ZIF) connector (2) to which the keyboard cabl e is attached, and then disc onnect the keyboard cable (3) from the system board. 6. Remove the keyboard. Reverse this procedure to install the keyboard.
Before removing the top cover, follow these steps: 1. Shut down the computer. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power from the computer by firs t unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
2. Disconnect the power button cable (1) and t he TouchPad cable (2) . 3. Close the display and turn the computer upside down. 4. Remove the eight Philli ps screws from the bottom of the computer.
6. Gently lift around the edges of the top cover (1) and lift to remove the top cover (2) . When replacing the top cover, be sure th at the Power button board and cable (see Powe r button board on page 54 ). are removed from th e defective top cover and installed on the replacement top cover.
Remove the p ower button bo ard: 1. Turn the top cover upside down, with the front toward you. 2. Remove the Phillips screw (1) and tape that secure the powe r button board to the top cover. 3. Release the clips, lift the power button board (2) , and carefully slide the power button cable out from the guides (3) to remove the power button board.
Hard drive NOTE: The hard drive spare part kit does not include th e ha rd drive cable, or hard drive bracket and screws. Description Spare part n umber 9.
Remove the hard drive: 1. Disconnect the USB cable on top of the hard drive from the compu ter. NOTE: If it is necessary to rep lace the hard drive cable, see System board on page 63 . 2. Remove the two Phillips screws (1) . Lift the hard drive (2) to remove and disconnect the hard drive cable (3) .
3. Remove the four Phillips scr ews (1) , and then remove the bracket (2) from the hard drive. To install a hard drive, re verse the removal procedure.
USB board/Audio jack Description Spare part n umber USB board (includes cable and audio-out/audio-in jack) 701687-001 IMPORTANT: Make special note of each screw and scre w lock size and loca tion during removal and replacement. Before removing the USB board, follow these steps: 1.
WLAN module Description Spare part n umber Intel Centrino Wireless- N 2230 802.11 b /g/n 2×2 WiFi and Bluetooth 4.0 combination adapter, for use with comput ers with Intel processors 670290-005 Qualcomm Atheros AR94 85 802.11 b/g/n 1×1 WiFi Adapter 675794-005 [Author note:]mango Qualcomm Atheros AR9565 802.
Remove the WLAN module: 1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The 1/black WLAN antenna cab le is connected to the WLAN mod ule 1/Main terminal. The 2/white WLAN antenna cable is connect ed to the WLAN modu le 2/Aux terminal.
3. Remove the WLAN module by pulling the mo dule away from the slot at an angle (3) . NOTE: The WLAN module is designed with a no tc h to prevent incorrect install ation into the WLAN module so cket.
System board NOTE: The system boar d Thermal Mater ial Kit, part number 6 80571-001 , includes r eplacement thermal paste an d pads. Description Spare part n umber For use with computer models with In.
Description Spare part n umber ● For FreeDOS 1.0 or Ubuntu Linux 712795-001 For use with computer models with HM 77 chipsets and i3-2377M processors: ● For Windows 8 Professional 701697-601 ● For Windows 8 Standard 701697-501 ● For FreeDOS 1.
Description Spare part n umber For use with computer models with HM77 chipsets. i3-3217U processo rs, and 1 GB of dedicated video memory: ● For Windows 8 Professional 701699-601 ● For Windows 8 Standard 701699-501 ● For FreeDOS 1.0 or Ubuntu Linux 701699-001 For use with computer models with HM77 chipsets.
Before removing the sys tem board, follow t hese steps: 1. Shut down the computer. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power from the computer by firs t unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
NOTE: The heat sink on your system board may ap pear different from the heat sink shown. 1. Disconnect the following cables from the system board: (1) Display panel cable (2) Speaker cable (3) Fan power connector 2. Remove the power connect or bracket Phill ips screw (1) and remove the power connector bracket (2) .
5. Remove the system bo ard by sliding it up a nd to the left at a n angle (2) . 6. Disconnect the power connector cable (3) . 7. Remove the hard drive cable: a. Turn the system board upside do wn, with t he front toward you. b. Disconnect the hard drive cable from the system board.
Memory module WARNING! To reduc e the risk of e lectric shock and damage to the equipment, unplug the power cord and remove all batteries befo re installing a memory module.
3. Remove the memory module (2) by pulling it away from the slot at an angle. CAUTION: To prevent damage to the memory module , hold the memory module by the edges only. Do not touch the components on the memory module. CAUTION: To protect a memory module after remova l, place it in an electrostatic-safe container.
2. Press down on the left and righ t sides of the memory module (2) until the side retention clips snap back into place. 3. Reverse the previous removal steps to replace the following items: ● Syste.
RTC battery Description Spare part n umber RTC battery 697917-001 IMPORTANT: Make special note of each screw and scre w lock size and loca tion during removal and replacement. Before removing the RTC battery, follow these steps: 1. Shut down the computer.
Reverse this procedure to install the RTC battery. Component re placement procedures 73.
mSATA solid-state drive Description Spare part n umber mSATA solid-state drive, 32 GB drive (for use with computers with Intel Core processors, not supported on Ubuntu Linux) 698524-001 mSATA solid-st.
2. Remove the Phillips screw (1) and slide out the mSATA solid-state drive (2) . NOTE: The drive tilts up to remove . The drive also ha s a notch that you line up to ensure it is installed correctly. Reverse this procedure to install the mSAT A drive onto a replacement system board.
PCH heat sink Description Spare part n umber PCH heat sink 699248-001 IMPORTANT: Make special note of each screw and scre w lock size and loca tion during removal and replacement. Before removing the PCH heat sink, follow these steps: 1. Shut down the computer.
Reverse this procedure to install the PCH heat sink o nto a replacement system board. Heat sink Description Spare part n umber UMA graphics heat sink 697915-001 Switchable discrete graphics heat sink 697916-001 Thermal material 680571-001 IMPORTANT: Make special note of each screw and scre w lock size and loca tion during removal and replacement.
2. Remove the heat sink. If you have an UMA graphics heat sink, go to step c. a. Loosen all of the captive screws (1) and (2) and then lift the s witchable dis crete graphics heat sink (3) from the system board. CAUTION: To prevent damage to the cooling tube s, do not lift the assembly by the cooling tubes.
b. Thoroughly clean the thermal connections (1), (3) on the syst em board and the heat sink (2), (4) before replacing a heat sink onto a system board. Continue to step 3. c. Loosen the captive screws (1) and lift the UMA graphics he at sink (2) from the system board.
Fan Description Spare part n umber Fan 697914-001 IMPORTANT: Make special note of each screw and scre w lock size and loca tion during removal and replacement. Before removing the fan, follow these steps: 1. Shut down the computer. 2. Disconnect all external device s connected to the computer.
Reverse this procedure to install th e cooling fan in the base enclosure. Speaker assembly Description Spare part n umber Speaker assembly 701690-001 IMPORTANT: Make special note of each screw and scre w lock size and loca tion during removal and replacement.
▲ Gently release the wires (1) routed along the top of the base en closure and lift both pieces of the speaker assembly (2) . Reverse this procedure to install the speaker as sembly on the base enclos ure.
Remove the RJ-45 cover: 1. Remove the Phillips M screw (1) for the RJ-45 cover. 2. Lift the RJ-45 asse mbly (2) to remove it from the base enclosure. Reverse these procedures to re place the RJ-45 assembly. Display Assembly Description Spare part n umber 39.
10. Remove the WLAN (see WLAN module on page 60 ). 11. Remove the system bo ard (se e Syste m boar d on page 63 ). Remove the display assembly. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to th e display assembly and ot her comput er components.
Description Spare part n umber ● Ruby red 701677-001 ● Sparkling black 701678-001 ● Winter blue 709169-001 Display Hinge Kit (includes left and right display hinges and brackets) 701683-001 Webcam/microphone module 70776 7-001 1. If it is necessary to replac e the webcam/microphone module: a.
2. Remove the two top screws (1) and two bottom screws (2) from the display bracket and lift the display brackets (3 ) to remove them. 3. If it is necessary to re place the displ ay panel cable: a. Gently remove the cable from the routing clips (1) . b.
4. If it is necessary to re place the wirele ss antenna cabl es and transceive rs: a. Release the wireless antenna cables from the clip s (1) built into the display enclosure. b. Release the wireless antenna transceivers (2) from the display enclosure.
10. Remove the system bo ard (se e Syste m boar d on page 63 ). 11. Remove the display assembly (see Display panel on page 44 ). Remove the power connector: NOTE: The power connector screw and bracket were removed during the process to remove the system boar d.
5 Using Windows 8 Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Outp u t System (BIOS), controls communication between all the inp ut and output devices on the s ystem (such as d isk drives, display, keyboard, mouse, and printer).
Downloading a BIOS update CAUTION: To reduce the risk of damage to t he comput er or an unsuccessful ins tallation, download and install a BIOS update only when the computer is connected to reliable e xternal power using the AC adapter.
Using System Diagnostics System Diagnostics allows you to run diag nostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc , and the n press f2 . 2.
6 Using Ubuntu Linux Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Outp u t System (BIOS), controls communication between all the inp ut and output devices on the s ystem (such as d isk drives, display, keyboard, mouse, and printer).
● To close a text box or return to the menu display, press esc . ● To display additional navigation and selection information while Setup Utility is open, press f1 .
Determining the BIOS version To determine whe ther available BIOS updates co ntain later BIOS versions than those cur rently instal led on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS ) can be displayed by using Setup Utility.
Using System Diagnostics System Diagnostics allows you to run diag nostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: 1. Turn on or restart the comput er. While the “Press the ESC key for St artup Menu” m essage is displayed in the lower-left corner of the screen, press esc .
7 Specifications Computer specifications Metric U.S. Dimensions: Width 38.57 cm 15.18 in Depth 25.9 cm 10.19 in Height (front to back) .207 cm to .207 cm .081 in to .081 in Weight: 2.08 kg 4.6 lbs Input power Operating voltage and current 19.5 V dc @ 3.
39.6 (15.6 in), TouchSmart display specifications Metric U.S. Dimensions Width 38.5 cm 15.18 in Height 21 cm 7.72 in Diagonal 39.8 cm 15.67 in Number of colo rs Up to 16.8 million Contrast ra tio 200:1 (typical) Bright ness 200 nits (typical) Backlight WLED Total power consumption 3.
39.6 (15.6 in), BrightView display specifications [Author note:]need verificati on that TouchSmar t display specs are the same. Metric U.S. Dimensions Width 38.
1 TB* 750 GB* 640 GB* 500 GB * 320 GB* Disk rotational speed 5400 rpm 7200 and 5400 rpm 5400 rpm 7200 and 5400 rpm 5400 rpm Operating temperature 5°C to 55°C (41°F to 131° F) *Size refers to hard drive storage capacity. Actual accessible capacity is less.
8 Windows 8 Backing up, restoring, and recovering Your computer includes tools provided by HP an d the operating system to help you safeguard your information and retrieve it if you ever need to. Th ese tools will help yo u retu rn your computer to a proper working state or even back to the or iginal factory state, all with simple steps.
See Creating HP Recovery media on page 101 . 2. As you add hardware and software programs, c reate system restore points. A system restore point is a snapshot of cer tain hard drive c ontents save d by Window s System Restore at a specific time. A system restore point contains information that Windows uses, such as registry settings.
● The creation proces s can take up to an hour or more. Do not interrupt the creation process. ● If necessary, you ca n exit the program before you ha ve finish ed creating all of the recovery DVDs. HP Recovery Manager will finish burning the curre nt DVD.
For more in formation, see Recovering using HP Recovery Manager on page 105 . ● If you want to recover the computer's original fa ctory partitionin g and content, you can choose the System Recove ry option from the HP Re covery media. For more information, see Recovering using HP Recovery Manager on page 105 .
Using Windows Refresh for quick and easy recovery When your computer is not working pr operly and yo u need to regain system stability, the Windows Refresh option allows you to start fr esh and keep wh at is important to you. IMPORTANT: Refresh removes any traditional applications th at were not originally installed on the system at the factory.
To use the Start screen: 1. On the Start screen, point to the far-right upper or lower corner of the screen to display the charms. 2. Click Settings . 3. Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen.
To start HP Recovery Manager fr om the HP Recovery partition: 1. Press f11 while the computer boots. – or – Press and hold f1 1 as you press the power button. 2. Select Troubleshoot from the b oot options menu. 3. Select HP Recovery Manager , and follow the on -screen instructions.
IMPORTANT: Removing the HP Recovery partition mean s you can no longer use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option for minimized image recovery.
9 Ubuntu Linux Backing up, restoring, and recovering Recovery after a system failure is as good as your most recent ba ckup. As you add new software and data files, you should continue to back up your system on a regula r basis to maintain a reasonably current back up.
on the drivers and software installed on your co mputer, you may need slightly more than 8 GB of space. HP recommends that you use a 16 GB device or above for best results. IMPORTANT: Remember to ins ert your USB device into the USB port on the computer before starting this procedure.
NOTE: Before you back up your in formation, be sure you have designated a location to save the backup files. 1. Click the System me nu icon at the far right of the top panel, and then click System Settings > Backup icon.
10 Power cord set requirements The wide-range input feature of the computer permit s it to operate fr om any line voltage fr om 100 to 120 V ac, or from 220 to 240 V a c. The 3-conductor power cord set in cluded with the computer me ets the require ments for use in the country or region where the equipment is purchased.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile .
Country/region Accredited agency Applicable note number The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Powe r cord set fittings (appliance coupler and wall plug) must bear the certification mark of th e agen cy responsible for evaluation in the count ry or region where it will be used.
11 Recycling When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the loca l laws and regulations in your area for battery disposal. HP encourages customers to recy cle used electronic hardware, HP original print cartrid ges, and rechargeable batteries.
Index A AC adapter 10 spare part number 28, 30, 33 action keys identifying 16 antenna removal 87 spare part number 27, 30, 87 Antenna Kit spare part number 27, 84, 87 audio, product description 5 audi.
spare part numbers 25, 29, 30, 56 specifications 98 hard drive cable removal 68 Hard Drive Hardware Kit spare part number 25, 33, 56 hard drive light 9 HDMI port, identifying 9 heat sink removal 77 sp.
keyboard 7 memory module 3 microphone 5 operating system 7 pointing device 7 ports 6 power requirements 7 processor s 1 product name 1 security 7 serviceability 8 video 5 wireless 5 product name 1 R r.
webcam/microphone module removal 85 spare part number 27, 33, 85 Windows backup 1 01 File History 101, 102 Refresh 102, 104 reinstall 102, 104 remove everything and reinstall option 104 reset 104 rest.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il HP (Hewlett-Packard) C2M97UA è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del HP (Hewlett-Packard) C2M97UA - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso HP (Hewlett-Packard) C2M97UA imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul HP (Hewlett-Packard) C2M97UA ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il HP (Hewlett-Packard) C2M97UA, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del HP (Hewlett-Packard) C2M97UA.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il HP (Hewlett-Packard) C2M97UA. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo HP (Hewlett-Packard) C2M97UA insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
