Manuale d’uso / di manutenzione del prodotto UC842 del fabbricante HanlongHanlong
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support@hanlongtek.com Nanjing Hanlong T echnology Co ., Ltd USER GUIDE UC8 42 V er sion:1.0.3.59 GIG ABIT COL OR IP PHONE 86-25-84608050.
Notices Information Notices Information Copyright Copyright © 2005 - 2013 Nanjing Han long T echnolog y CO., L TD. All rig hts reserved. Nanjing Hanl ong T echnolo gy Co.
Notices Information 2 Cleaning T o clean the device, use an anti-static c l oth. Please avoid clea ning liquids as they might damage the surface or interna l electronics of the phone.
Table of Content 3 T able of Content Notices Information ........................................................................................................................ 1 Copyright .............................................................
Getting Started 4 Reject Anony mous .................................................................................................................. 50 Call Mute .......................................................................................
Getting Started Getting S t arted Packing List The package c ontains the following parts, ple ase check if all the item s are not m i ssed: 1. The phone device 2.
Getting Started 4. Headset cord 5. Power adapter 6. Ether net cable 6.
Getting Started 7. Quick installation refere nce Phone Inst allation 1. Attach the Fo ot stand 7.
Getting Started 2. Connect the Handset and optional Headset 8.
Getting Started 3. Connect the Network and Power Initialization After your phone has been powered up, t he system boots u p and performs the follo wing steps: Automatic Phone Initialization The phone finish es the initialization process by loading the saved configurat ion.
Getting Started And then show “Initializing “during the initializat ion. By default the p hone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet m ask, default gateway , DNS server .
Getting Familiar with Your Phone Getting Familiar with Y our Phone Hardware Component s Preview Item Description LCD screen T o Presentation all informati on about the date& time, accounts, soft keys, messages, calls and other s o me inform ation.
Getting Familiar with Your Phone Right arr ow key: T o move right of the selection shows on the screen. Left arrow key: To m ove left of the selection shows on the screen. Down arrow key: T o move down of the se lection shows on the screen. 1. T o return to idle scr 1 2 een.
Getting Familiar with Your Phone Blinked red: A call incom ing Steady orange: During a call Blinked orang e: Public Hold Blinked green : Private Hold Light Drown: Unregistered Speaker Press this button to place a call i n hands-free mode. Redial T o dial the previous dialed number .
Getting Familiar with Your Phone Icon Preview Icon Description Network avail able Network down Registered succeed Unregistered Speakerphone m ode Handset m ode Headset mode V oice messages T ext messa.
Getting Familiar with Your Phone Confe rence Keypad lo cked Keypad unloc ked 1 5.
Getting Familiar with Your Phone 1 6 Line Key Function Overview Line Speed Dial BLF BLF List V oice Mail Direct Pick Up Group Pick Up Call Park Intercom DTMF Prefix Confe rence Forward T ransfer Hold .
Getting Familiar with Your Phone 1 7 Call Return Record URL Record Paging Group Listeni ng Public Hold Private Hold Shared Line URL.
Basic Features Configuration Basic Features Configuration This part will m ainly introduce the basic configuration as the T ime, Language, and V olume… W eb Login 1. Get the IP address: Press Menu → St at us → Inform ation. 2. Input the IP Address in the web browser .
Basic Features Configuration Note: The PC and phone should be in the same segm ent. When register the accounts in web and the server port is n ot “5060”, then “SIP Server” should be set as “SIP Server ’ s IP address: server port.”, for exam ple, “192.
Basic Features Configuration 2 0 Note: When you use the web interface: user name: admin password: admin(default) Language The default Phone i nterface language is English. T o change the language via Phone inter face 1. Press Menu → Settin g → Basic Settin gs → Language.
Basic Features Configuration 2. Press or Save soft key to s ave the configuration. T o change the language via W eb Interface 1. Phone → Preference → W eb Language 2.
Basic Features Configuration Note: All languages may no t be available for sel ection. The available language s depend on the language packs currently loaded to th e IP phone. Ti m e a n d D a t e The time and date s how on the idle page, and it can be set and change by SN TP server automatica lly or manua l setting.
Basic Features Configuration T o configure time and date manually 1. T o press Menu → Setting → Basic setting → Ti m e & D a t e → M anual Settings 2. Press and or change the right time, or you can in put the right time. 3. Press or Save soft key to s ave the configuration.
Basic Features Configuration T o configure the DHCP ti me 1. T o press Menu → Setting → Basic setting → DHCP time 2. Press and or press to change between Disable and Enable. 3. Press or Save soft key to s ave the configuration. T o configure the Time and Date by web interface 1.
Basic Features Configuration T o change the T ime Zone and Date Display Format via web inter face 1. Setting → Pr eference → Ti me Zone 2. Select the nec essary one.
Basic Features Configuration T o adjust the Ring T one T ype via W eb Interface 1. Account → Advanced → Account Ring T one 2. Select the wanted one 3.
Basic Features Configuration 1. Press Directory 2. Select the tar get contact 3. Press Detail soft key to edit the contact. 4. Press and to select the w anted Ring T one for the contact 5. Press Save soft key to s ave the contact. T o configure Distinctive Ring T one V ia W eb Interface 1.
Basic Features Configuration 2 8 Vo l u m e Y ou can adjust the volume for the phone by the volume keys: and . T o adjust the Ring tone volume 1. Option 1: T o press and on th e idle p age.
Basic Features Configuration 2. Option 2: T o press and during the call is ringing. T o adjust the handset volume T o press and during a call in handset mode . T o adjust the headset volume T o press and during a call in headset m ode. T o adjust the speaker V olume T o press and during a call in speaker mode .
Basic Features Configuration W allp aper T o change the preferred one picture for you by the follo wing steps: T o change the wallpaper 1. T o press Menu → Display → wallpaper 2. Press and or press Switch soft key to display the different pictures.
Basic Features Configuration Screen Saver There are three types of screen saver: Backligh t off, T ime & Logo an d Photo Switch. T o enable screen saver via Phone 1. T o press Menu → Display → Screensaver ... 2. Press and or press Switch soft key to Choose the T ime-out as 1 min or 2/5/10/30 minute.
Basic Features Configuration T o upload screen saver via W eb 1. Setting → Preference 2. Choose the pict ure wanted to use as screen saver 3. Click to save the uplo ad picture Directory In the directory , you can add or delete yo ur friends, business partner or anyone others’ phone No.
Basic Features Configuration A. T o add contacts list into local dir ectory T o add contacts manually 1. Press Menu → Directory → Local Contacts 2. Press Add soft key . 3. Enter the necessary inform ation as Name, Phone num b er… 4. Press save soft key or to add the cont acts successfully .
Basic Features Configuration T o add contacts via web interface 1. Click Director y 2. Enter the name, number and som e other information. 3. Press and then press button.
Basic Features Configuration B: T o add contacts into blacklist T o add blacklist manually 1. Press Menu → Directory → Blacklist 2. Press Add soft key . 3. Enter the necessary inform ation as Name, Phone num b er… 4. Press save soft key or to add the cont acts successfully .
Basic Call Features Basic Call Features Place a Call There are three ways to di aling a call: Ha ndset, Headset and Hands-free speakerp hone. T o place a call by Handset 1. Pick up the ha ndset, or press a line key an d dial the necessary num ber . 2.
Basic Call Features End a Call Here shows to end a call during three m ode: T o end a call by Handset 1. Press the Cancel soft key or hang up the handset. T o end a call under Headset Mode 1. Press the Cancel soft key or press . T o end a call under hands-free speakerp hone Mode 1.
Basic Call Features 1. Option 1: Press directly . 2. Option 2: Press Answer soft key . 3. Option 3: Press the Li ne key (flashes red). Moreover , some other a ction can be done by soft key when the c all is coming. 1. T o press the Reject soft key to reject t h e call.
Basic Call Features T o Disable Auto Answer via W ebpage 1. T o Click Account → Advanced 2. T o choose No for the Auto Answer . 3. T o click Saveset to sa ve the configur ation. Call Hold When use hold feature, the Hold icon wi ll show on the display .
Basic Call Features 1. Press Hold soft key or to hold the current call. 2. Press Resume soft key or to resume the c all on hold. T o hold a call under headset mode: 1. Press Hold soft key or to hold the current call. 2. Press Resume soft key or to resume the c all on hold.
Basic Call Features 2. Enter the number that transfer to, and press the send soft key or . 3. Start t h e second conversation, press or transfer soft key , then, transfer completed. NOTE: T o transfer calls across SIP dom ains, SIP servic e providers must support transfer across SIP domains.
Basic Call Features Call Conference This IP Phone supports up to 5-way conference. 5-way confer ence 1. Assuming that call party A and B are in conversation. A wants to bring C, D and E in a confe rence 2. A press line 2 key , the call is placed on hol d.
Basic Call Features Note: 1. If C does not answer the call, A can back t o continue the conversati on with B; 2. Once A hangs up the call, the conference is ended, while if B or C drops the c all, A &C or A &B conversation cont inues. 3. The conference feature is not available on all servers.
Basic Call Features T o configure always forward W ith this feature, all incoming calls will forw ard immediately to configured number . 1. Press Menu → Features → Call forward → Always Forward. 2. Press and or press to select the enabl e choice 3.
Basic Call Features T o configure no answer forward No Answer Forward: Incoming calls are forw arded if not answered after some time. 1. Press Menu → Features → Call forward → No answer forward. 2. Press and or press to select the enabl e choice 3.
Basic Call Features T o configur e Forward via W eb Interface 1. Setting → Feature 2. Click On for the Always/Busy/No Answer 3. Fill the Forward to Num b er 4.
Basic Call Features 4 7 T o cancel the forward feature via Phone Interface 1. Option 1: T o press the key to disable the forward feature. 2. Option 2: Press Men u → Features → Call forward → Always/Busy/No answer Forward Press and or press to select the disable choice Press or Save soft key to s ave the configuration.
Basic Call Features 1. When the phone is ringing, press Forward soft key . 2. Enter the forward number . 3. Press or press the send sof t key , then the call is f orwarded. Note: If the Programm able Key or line key is set as BLF , when an incoming call ringing, press this BLF key directly to realize the dynamic forward.
Basic Call Features 1. Click Function k eys → Line key . 2. Select the desired Li ne key and select Call Retur n in the T ype. 3. Click the to save the configuration. Hide Caller ID Just enable the an onymous call feature, you c an set your ID do not appear on the other phone that you called.
Basic Call Features 2. Press and or press key to se lect the disable choice in Anonymous Call filed. 3. Press or Save soft key to s ave the configuration.
Basic Call Features 3. Press or Save soft key to s ave the configuration. Call Mute When you use the Mu te feature, the other parties will not hear your vo ice while you can hear their voice. Call m ute applies to all modes (handset, headset, and sp eakerphone).
Basic Call Features T o enable DND feature 1. Press the DND soft key when the phone i s idle, and then shown on the LCD . T o disable DND feature 1. Press the DND soft key again, and t h en there is no on the LCD. Key as Send T o configure Key as Send 1.
Basic Call Features T o cancel # Key as Send 1. Press Menu → Features → Key as Send 2. Press and or press key to sele ct the disabl e choice. 3. Press or Save soft key t o save th e configuration .
Basic Call Features 5 4 Keyp ad Lock T o enable Keypad Lock via Phone 1. Press Menu--Settings--Advance d Setting--Phone Setting--Lock 2. Press Info or Switch to change choose lo ck type:All Keys Menu Key Function Key Lock & Answer 3. Press Save or OK key to save the configuration.
Basic Call Features 5. T o click Saveset to sa ve the configur ation. T o Disable Keypad Lock via W ebpage 1. Click W ebpage Setting → Preference 2. T o choose Disable for the Phone L ock. 3. T o click Saveset to save the c onfiguration. Hot Line T o configure Hot Line 1.
Basic Call Features T o configure Off hook auto dial via W eb Interface 1. Setting → Features 2. Fill the number in t he Hotline Num ber and the Hotline T ime-out 3. Click to save the c onfiguration. Delete the nu mber and save the configura tion, and then now the H otline is cancelle d.
Advanced Features Advanced Features V oice Message This phone supports V oicemail, and when there is message, th e message will will light green. Moreover , when pick up the handset, or press s p eaker key , you will hear som e quick busy tone. T o configure the V oicemail feature 1.
Advanced Features 1. Press Menu → Features → .Func tion Keys → Line keys as Function K eys → Line key1(for example) 2. Press and or press key to select t h e intercom in the type field. 3. Enter the tar geted Number . 4. Press or Save soft key t o save th e configuration Then the selected Lin e key will work as intercom.
Advanced Features 5 9 Note ： This feature is not available on a ll servers. For more information, co ntact your system administrator . S peed Dial W ith this feature, yo u can dial one director y by press the definite key . T o configure Speed Dial fe atur e via phone interface 1.
Advanced Features 4. Select the Account ID 5. Click the to save the configuration. Direct Pickup W ith this feature, yo u can pick up the set line w hen it ringing. T o configure Direct Pickup featur e via phone interface 1. Press Menu → Features → Function Keys → Line keys as F unction Keys → Line key1(for example) 2.
Advanced Features Group Pickup W ith this feature, yo u can pick up the spe cified group that you want incoming calls. T o configure the Pick up via phone interface 1. Press Menu → Features → Function Keys → Line Key as Function Keys 2. Select the wanted Line key .
Advanced Features 1. Press Menu → Features → Function Keys → Line Keys as Func tion Keys. 2. Select the tar geted Line key . 3. Press and or press key to select the BLF in the type field. 4. Enter the tar geted V alue Nu mber . 5. Press and or press key to select the Account ID.
Advanced Features Shared Line This feature allow s subscribers to share SIP lines. More over it also provides status monitoring of the shared line. T o configure the line key as sh ar ed line via phone interface 1. Press Menu → Features → Function Keys → Line Key as Function keys 2.
Advanced Features 6 4 Note ： This feature is not available on a ll servers. For more information, co ntact your system administrator . Record W ith record feature, you can record calls by pressing a record key on the phone. T o configure the record via phone interface 1.
Advanced Features Note: Please contact the system administrator whether support this feat ure or not. Call Park W ith this featu re, you can put a call on hold and co ntinue the conversation fro m another phone. T o configure the Call Park vi a phone interface 1.
Advanced Features 2. Select the wanted Line key . 3. Press and or press key to select t he Key Event in the type fiel d. 4. Press and or press key to select t h e Paging. 5. Press or Save soft key t o save th e configuration T o configure the Paging via W eb interface 1.
Advanced Features 4. Click the to save the configuration. Prefix T o configure the Prefi x via Phone Interface 1. Press Menu → Features → Function Keys → Line Key as Function Keys 2. Select the wanted Line key . 3. Press and or press key to select the Prefix in the type field.
Upgrade Upgrade Factory Reset T o set Factory Reset by phone interface 1. Press Menu → Setting → Advanc ed Setting( default password: admin) → Factory Reset 2. Press OK soft key in the war ning page. T o set Factory Reset via web interface Click Management → Upgrade Click and then conf irm the setting.
Upgrade TFTP process may take as long as 1 t o 2 minutes over the Inter net or just 20+ seconds if it is performed on a LAN . Users are recommended to conduct TFTP upgra de in a controlled LAN environment i f possible.
Upgrade T o upgrade manually via the W eb configuration interface Download the firmware. Click Management → Upgrade Click Brower or the blank. Select the firmware and t hen click .
Troubleshooting 7 1 T roubleshooting Why is the phone LCD screen blank? 1. Ensure your phone is properly plugged into a f unctional AC outle t. 2. Ensure that the phone isn’ t plugged into a plug controlled by a switch that is of f. 3. If the phone is pl ugged into a power strip, try plugg i ng it dire ctly into a wall outlet instead.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il HanlongHanlong UC842 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del HanlongHanlong UC842 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso HanlongHanlong UC842 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul HanlongHanlong UC842 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il HanlongHanlong UC842, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del HanlongHanlong UC842.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il HanlongHanlong UC842. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo HanlongHanlong UC842 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
