Manuale d’uso / di manutenzione del prodotto GXP-2100 del fabbricante Grandstream Networks
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Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 1 of 1 Firmw are version: 1.0.1.66 Last U pdate d: 0 5 /20 11 Grands tream Ne twork s, Inc. GX P 21xx SIP Enterpris e Phones.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 1 of 41 Firmware ver sion: 1 .0.1.66 L ast U pdated: 0 5 /20 11 T A BLE OF CONT ENTS GXP 21 XX USER M ANUAL WELCO ME ...............................................................................
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 2 of 41 Firmware versio n: 1.0.1.66 Last Upd ated: 05/201 1 Table 6: GX P 21xx Har dware Sp ecifications ................................................................................... 8 Table 7: GX P 21xx T echnical Specificat ions .
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 3 of 41 Firmware versio n: 1.0.1.66 Last Upd ated: 05/201 1 Welcom e Your Grandst ream GXP 21 xx Enterprise IP p hone is feature - enr iched, soph isticated, yet simple to use.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 4 of 41 Firmware versio n: 1.0.1.66 Last Upd ated: 05/201 1 Insta llation E QUIPMENT P ACKAG ING Table 1: Equi pment Pa c kaging GXP 21 20 GXP 2 .
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 5 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 F IGURE 1: C ONNECTING THE GXP 212 0 /2110 AND THE GXP E XTEN SION GXP2 12 0 w ith GX.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 6 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 S AFETY C O MPLIANCES The GXP 21xx complies with F CC/CE and various s afety standards . The GXP 21xx power adapt or is complia nt with the U L standard.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 7 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Product Overview Table 3 : GXP 21 xx Product Models Model Picture Overv iew GXP2 1 20 GXP2 1 20 is an execut ive SIP p hone.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 8 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Table 5 : G XP 21xx Ke y Features in a Glance Features Benefits Open Standa rd s Co m.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 9 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Humidit y 10% – 90% ( non - condens ing) Complianc e FCC / CE / C - T ick Table 7 :.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 10 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Adaptive j itter buf fer control (paten t - pending) and pack et delay & los s concealm ent HD audio handset wit h HD wideban d audio cod ecs for ex cellent doub le - talk perform ance.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 11 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Using the GXP 21 xx SIP Enterpri se P hone G ETT ING F AMILIAR WITH T HE LCD GXP 21xx has a dynam ic and custom izable scr een. The s creen disp lays diff erently depe nding on whether the phone is idle or in us e (active scr een).
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 12 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 SPECIAL SOFT KEYS (O n l y When I ntegrated w ith GXE5024/50 28) Call Parking: FOR GXP2120/GXP21 10 ON LY . Refer t o the GXE 5024/5028 Online User M anual for more information.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 13 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 MUTE Mute an activ e call HEADSET Press HEADSE T key to answer /hang up phone calls while using headset . It also allow s user to toggle b etween headset and speaker DND Enable/Dis able DND.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 14 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 For examp le: Configure ACCOUNT 1 and ACCOUNT 2 with Accou nt Nam e as “ VoIP 1 ”, “ VoIP 2 ”, re spectivel y and ensure t hat the y ar e acti ve and reg istered.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 15 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 4. U SING THE PHONEBOOK : T o call a phone num ber f rom Phonebook Each entr y in the ph onebook can be attac hed to an individual S IP account.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 16 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 5. Press OK ke y to i niti ate call To m ake a quick IP c all, please s ee next sec tion. For exampl e: If the tar get IP addr ess is 1 92.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 17 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 P HONE F UNCTIONS D U RING A P HONE C ALL Call Waiting / Call H old 1. Hold : Place a call on h old by pressin g the “HOLD” button.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 18 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 2. Cancel Conf erence: Ca nceli ng estab lishing conf erence c all If af ter pre.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 19 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 appearanc es, the us er can conf igure m ultiple line buttons to be “ shared line ” buttons ass ociated with th e account.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 20 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Configur ation Guide The GXP 21 xx can be configured in t wo ways. Firstl y , using the Key Pad Conf iguration Menu on the p hone; secondly, thr ough embedded web - configuration m enu.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 21 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 location if available. Also, the p hone will do wnload sec ondary l anguage if avail able.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 22 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Call H istory Status Phone Book LDAP Directory Instant Message Direct IP Call Prefer.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 23 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 C ONFIGURATION VI A W EB B ROWSER The GXP 21xx embedded W e b server res ponds to HTT P/HTTPS GET /POST requests .
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 24 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Table 13 : Dev ice Configurati on - Status M A C Address The devic e ID, in HEX ADECIMAL f ormat. IP Address This f ield shows IP a ddress of G XP21xx.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 25 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 802.1x M ode This optio n allows the user to en able/disab le 802.1x m ode on the p hone. The d efault value is d isabled. To e nable 80 2.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 26 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Weather U pdate By defaul t, “ Enable W eathe r Update: ” is set to “ Yes”. If s et to “No”, weat her inform ation will not displa y on the phon e.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 27 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Advance d User conf iguration includes not only the end user c onfigurati on, but als o advanced c onfigurat ion such as SI P configur ation, Codec s election, N AT Tr aversal Setting and other m iscellaneous c onfiguratio n.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 28 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Upgrade V ia This f ield allows the user to choose the firm ware upgrade m ethod: TFT P, HTTP or HTT PS. Firmw are Serv er Path Defines th e server p ath for the f irmware ser ver.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 29 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Connection R equest Port Enter the c onnection request por t. Phonebook XML Download Selects the f ile downloa d mode for the download ser ver.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 30 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Syslog L evel Select the ATA to report th e log level.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 31 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Call Progr ess Tones Using thes e settings , users c an configur e ring or tone f requenc ies based on param eters from loc al telecom .
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 32 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Display La nguage Allows user to ch oose pr eferred displa y language in w eb UI and key pad UI .
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 33 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 A u thenticate I D SIP service subscriber ’s Authent icate ID use d for auth entication. It can be iden tical to or dif ferent fr o m SIP Use r ID.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 34 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 NAT Trav ersal This par ameter ac tivates the NAT traversal m echanism .
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 35 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Dial Plan Dial P lan Ru les: 1. Accepted D igits: 1,2,3,4, 5,6,7,8,9,0 , *, # , A,a,B,b,C, c,D,d 2. Gram mar: x - any di git fro m 0 - 9; a) xx+ - at least 2 di git number s b) xx.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 36 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Session Expi r atio n The SIP Session Tim er extension en ables SIP s essions to be period ically “refr eshed” via a SIP r eques t (UPDATE, or re - INVITE.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 37 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Refer - T o Use Target Contact Default is “No” . If set to “Y es” , t hen f or Attended T ransfer, the “R efer - T o” header uses the tra nsferr ed target’s C ontact header i nformation.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 38 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Use # as D i al Key This par ameter allows users to conf igure the “ #” ke y as the “Send” (or “Dial”) key. If set to “ Yes”, the “#” k ey will im mediatel y send th e call.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 39 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Softw are Upgrade & Customiz ation Software ( or firm ware) upgrades are c ompleted v ia either T FTP or HTTP. T he corresponding c onfiguratio n settings are in the ADVANCED SET TINGS c onfiguration page .
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 40 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 INSTRUCTIONS FOR L OC A L TFT P UPGR ADE: 1. Unzip the f ile and put a ll of them under the root directo ry of the TF TP server. 2. The PC runn ing the T FTP server a nd the GXP 21xx should be in the sam e LAN segm ent.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 41 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Restore Factory D efault Sett i ng WARNING: Restoring t he Factor y Default Setting w ill delete all configurat ion inform ation of the phone.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Grandstream Networks GXP-2100 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Grandstream Networks GXP-2100 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Grandstream Networks GXP-2100 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Grandstream Networks GXP-2100 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Grandstream Networks GXP-2100, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Grandstream Networks GXP-2100.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Grandstream Networks GXP-2100. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Grandstream Networks GXP-2100 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
