Manuale d’uso / di manutenzione del prodotto S4545 del fabbricante Fujitsu
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Copyright Fujitsu Limited has made ev ery effort to ensure the accuracy and completeness of this document. Howe ver , as ongoing dev elopment effor ts are continually impro ving the capabilities of our products, we cannot guarantee the accur acy of the contents of this document.
1. Read these instructions carefully . Sa v e these instructions for future ref erence. 2 . F ollow all warnings and instructions marked on the product. 3 . Unplug this product from the w all outlet before cleaning. Do not use liquid cleaners or aerosol cleaners .
A USTRALIAN W ARNINGS W ARNING FOR SAFETY REASONS, ONL Y CONNECT EQUIPMENT WITH A TELECOMMUNICA TIONS COMPLIANCE LABEL. THIS INCLUDES CUST OMER EQUIPMENT PREVIOUSL Y LABELLED PERMITTED OR CERTIFIED . Connection of Non Certified/Approved peripherals ma y result in the equipment operating outside the A ustralian EMI Standards.
NEW ZEALAND W ARNINGS The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
Note: Modem setting in Windows 98 / Windows Me The def ault modem setting in Windows 98 / Windows Me operating system is United States of America. If you are residing in Austr alia or New Zealand, please choose the appropriate country where you are located.
W arnings This manual uses a v ar iety of icons as visual marks so that you can use this computer saf ely and correctly and av oid damage and danger to yourself and to others. These icons and their mean- ings are as f ollo ws . Please learn these icons bef ore reading this manual.
Critical P oints Column dir c: Notation in text Here is what symbols in text mean. Symbol Meaning Critical P oint Indicates a point necessary for correctly operating the hardware or softw are. Column Giv es the meaning and brief explanation of a term.
Configuration of this Manual SECTION 1 This section explains basic oper ations and basic items for using this computer , including the names of the parts and their functions, flat point operation methods, flopp y disk unit handing, and battery operation.
CONTENTS SECTION 1 1 Names of the Parts and their Functions ......................................... 2 F ront ................................................................................................................. 2 Right Side .............
6 Connector Box ................................................................................ 50 Removing the connector bo x .......................................................................... 51 7 Using Internal Data / Fax Modem ...........
SECTION 1 This section e xplains basic operations and basic items f or using this computer , including the names of the par ts and their functions, Flat point operation methods, flopp y disk unit handing, and batter y operation.
2 SECTION 1 1 2 3 4 5 6 7 8 9 0 1 Cover c lose switch This switch is used to suspend/resume the function of this PC unit and to turn off the LCD bac k light when you close or open the LCD displa y . 2 Liquid Crystal Display (LCD) P anel Shows a full screen data from the computer main unit.
SECTION 1 3 3 Built-in Micr ophone Y ou can record sound (monaural) with this microphone. Critical P oints Y ou may e xperience feedbac k noise when you use minus-one music softw are and other software that uses simultaneously the microphone and speak ers.
4 Right Side 1 V entilation Openings The air-cooling fan gets air through these openings . CA UTION HEARING LOSS • T urn the sound volume le vel of the PC unit to the minimum prior to connection to the headphone, line-in, and mic-in jac ks . Otherwise it ma y damage the equipment and/or your audibility ma y be adv ersely aff ected.
SECTION 1 5 4 Headphone Jack It is the terminal to connect a headphone availab le in the mar ket (3.5-mm mini plug type). How ev er, you cannot use some headphone if its type is not compatib le.
6 Left Side 1 23 1 Mobile Multi-ba y One of the f ollowing units has been installed depending on the model: • Built-in CD-ROM drive unit • Built-in CD-R/R W drive unit • Built-in PC card unit • Mobile multi-ba y cover Those units ma y be replaced.
SECTION 1 7 Rear 1 2 3 4 5 6 1 Infrared Comm unication Port (not supported by Windows NT) It is the interf ace to conduct infrared communication. Critical P oints Do not put an A C adapter or an e.
8 5 External Display Connector This is the connector to connect a CR T display and other displa ys sold separately . 6 DC-IN Connector This is the connector to connect the A C adapter . IMPOR T ANT When you connect an optional de vice to each connector , you must ensure the right direction of the connectors and connect straight.
SECTION 1 9 Bottom 1 2 3 4 5 1 Connector bo x connector This is the connector to connect the connector bo x. 2 Expansion RAM Module Slot The memory unit of the PC is installed here. Y ou may change the memory unit to increase the memory . 3 Release Button Slide this b utton to release the built-in battery pack lock.
10 Connector Bo x 1 23 4 5 6 7 8 9 0 ! 1 Connector Bo x Remov al Lever Slide it to remov e the connector box from the PC . 2 LAN Connector Some models are equipped with LAN connectors. 3 Expansion keyboar d connector This is the connector to connect a PS/2 numeric ke yboard.
SECTION 1 11 6 External Display Connector This is the connector to connect a CR T displa y and other displays sold separately . Critical P oints The direction of the USB connector and the external displa y connector on the connector box is opposite to that of the connectors on the PC .
12 Status Indicator LCD 1 SUS/RES Indicator ( ) This indicator appears up when this PC unit is functioning and b links when the unit is in suspend status. 2 A C Adapter Indicator ( ) This indicator appears when the pow er is supplied from AC adapter .
SECTION 1 13 IMPOR T ANT When you connect a FDD unit (USB), the flopp y disk access indicator in the status indicator LCD does not appears e ven a floppy disk is accessed. Y ou should check the access to the flopp y disk with the access lamp on the FDD unit (USB).
14 1 Click on the Star t ->Settings -> Control P anel. 2 Click on the System icon 3 Click on the De vice Manager tab. 4 Double-click on the CD-R OM. CD-ROM de vice is indicated. 5 Click on the CD-ROM de vice and then click on the Proper ties. The Proper ties of CD-ROM De vice dialog box appears.
SECTION 1 15 SECTION 1 2 P ointing De vice Flat P oint The flat point is a conv enient pointing device, with which y ou can operate the mouse pointer with your finger mov ement. It consists of a touchpad and two buttons in front of it. The touchpad is equivalent to the ball of a mouse .
16 How to Use Flat P oint Dragging means to mo ve the mouse pointer to your f a v ourite place and tap the touchpad twice quickly . In the second tap, y ou m ust not release your fingertip from the surface and mo ve it to the appropriate position, then release your finger tip .
SECTION 1 17 Scrolling Scrolling up (going bac kward): Press the button to wards the LCD displa y . Scrolling down (going f orward): Press the button to wards y ou. T o scroll the displa y on the screen, click on the area at which you w ant to start scrolling, then press the scroll button f orward or backw ard.
18 SECTION 1 3 K eyboar d Ke yboard The ke yboard is the device f or giving instructions to the computer , inputting data, and executing. The ke ys can be divided into two types.
SECTION 1 19 Names of the Main K eys and their Functions [Esc] (escape) key The usage is determined by the application software . It is often used to retur n to the pre vious operation. [F1]-[F12] (function) keys The usage depends on the application software.
20 [Shift] key Used in combination with other keys . [Alt] key Used in combination with other k eys; its functions depend on the application software. [Caps Lock] ke y T o lock the keyboard into caps mode , press this ke y together with the Shift key .
SECTION 1 21 [Sys Rq] (system request) key When this k ey is suppor ted by the application softw are, this k ey is used for such functions as resetting the ke yboard. Press this ke y together with the Alt key . [ ] (Windows) key Press this ke y to display the Star t menu.
22 SECTION 1 4 Switching on the P ower Switching on the P ower Here is the explanation of the normal method to put on the po wer of this PC unit. IMPOR T ANT NO TE • Once switching the PC po wer on, do not carry the PC or cause it to be shock ed or vibr ated in any w a y .
SECTION 1 23 IMPOR T ANT NO TE P ay attention to the f ollowing points when the PC po wer is on: • Do not cov er the keyboard with paper or the lik e. It may interf ere with the heat dissipation, causing a malfunction. • After using the PC for a long time , you may f eel that the PC surfaces are w arm.
24 SECTION 1 5 Switching off the P ower Switching off the P o wer IMPOR T ANT NO TE Only set the MAIN s witch off after you e xit from the operation system and the SUS/RES indicator on the status indicator LCD goes off .
SECTION 1 25 3 Set the MAIN switch off. Slide the MAIN s witch in the direction indicated by the arro w . Critical P oints If you do not use the PC f or a long time after this, remov e the AC adapter and the battery pack. MAIN s witch ❑ For Windo ws 2000: 1 Click on the “ Star t ” button then the “ Shutdown ” option.
26 3 Set the MAIN switch off. Slide the MAIN switch in the direction indicated b y the arrow ( side). Critical P oints If you do not use the PC f or a long time after this, remov e the AC adapter and the battery pack.
SECTION 1 27 SECTION 1 6 Resetting How to Reset Resetting the PC is required after installing an application or if the software y ou are currently running freezes b y any reason. Critical P oints Resetting the PC causes the data in the memory to disappear.
28 SECTION 1 7 Battery Battery Charging Considering mobile use, the PC has been designed so that it can be supplied with power fr om a battery besides the AC adapter .
SECTION 1 29 Using PC with Battery Y ou can check the remaining battery power thr ough the remaining battery power indicator in the status indicator LCD when the power is on or while char ging is in progress. ❑ Remaining battery power indication It means that the remaining battery power is about 100% to about 76%.
30 This section describes the indication of low battery status and ho w to treat it. ❑ Indication of low battery status The remaining battery power indicator blinks in the status indicator LCD ( ). Critical P oints For Windows 95, Windows 98, Windows Me and Windows NT , the system generates an audible alarm f or a lo w batter y condition.
SECTION 1 31 3 Press the SUS/RES switch. It causes the PC to be resumed and ready f or re-operation. Critical P oints • For Windows 2000 and Windows 98 the PC is automatically suspended if the battery power is reduced to 13%. CA UTION ELECTRIC SHOCK • Batter y is a very delicate product.
32 Replacing built-in Battery Unit Prior to replacing the built-in battery pack, it is required to sa ve the programs and data to the hard disk, etc. This section describes how to replace the built-in battery pac k.
SECTION 1 33 4 Remove the built-in battery pac k. T o remov e the built-in batter y pack, put a finger in the dimple that appears after sliding the built-in battery pack lock. 5 Install the new built-in battery pac k. Inser t the new b uilt-in batter y pack diagonally then firmly push it inwards.
SECTION 2 This section e xplains installation of options f or this computer . SECTION SECTION SECTION SECTION SECTION SECTION SECTION SECTION SECTION SECTION 2 2 2 2 2 2 2 2 2 2 Thyme Sec2_34-42 19/10.
SECTION 2 35 SECTION 2 1 Options Options Y ou can expand the functions of this computer by connecting v arious options. *1 Suppor ted b y Windo ws 2000 and Windo ws 98 only . *2 • For remote use , the camera section can be remov ed and connected to the USB connector on the PC rear side via a cable specially designed f or this pur pose.
36 Below explanation is necessary f or your knowledge bef ore connecting your peripherals. Some setting up works are required f or a cer tain peripherals Y ou cannot use some PC peripherals just by connecting it to a PC . Those per ipherals require some setting up work after connection.
SECTION 2 37 SECTION 2 2 PC Car ds Precautions f or PC Car ds Observe the following points when using PC car ds to prevent breakdown. Do not place PC cards in high- temperature locations and locations subject to direct sunlight. Do not subject PC cards to strong shocks .
38 Critical P oints The e xamples of common PC card are as follo wing: • SCSI card It is the PC card required connecting a hard disk, an MO (magneto optical disk) drive and other SCSI-standard de vices. • LAN card It is the PC card required connecting PCs to share data and a printer .
39 SECTION 2 4 Lock the PC card. Fully pull out the PC card remo val/lock b utton then set it in the lock position. 5 As for Windows NT , connect the AC adapter and switch the PC po wer on. 6 If the PC card is set f or the first time, install the driver if needed.
40 Removing PC Car d Here is the explanation on ho w to remove a PC card in various operating systems. Critical P oints When you remo ve a PC card attached with a cab le, do not pull the cable connected to the PC card, or it results in machine f ailure.
41 SECTION 2 5 Remove the PC card. Press the PC card remov al/lock button to remov e the PC card. 6 Set the dummy card. Firmly inser t the dummy card in the PC card slot. Fully pull out the PC card remov al/loc k button then la y it towards the front side to loc k the dummy card.
42 Critical P oints For some PC cards , the PC may give y ou a message “ This de vice cannot be removed ” . I n this case, s witch the PC power off and go to Step 4 f or Windows 2000. 3 Click on “ OK ” . 4 Remove the PC card. T o remov e the PC card, ref er to Steps 4 to 6 for Windows 2000.
SECTION 2 43 SECTION 2 3 Expansion RAM Modules If y ou increase memory capacity , y ou will be able to handle larger data and the PC performance will be enhanced when multiple applications are running sim ultaneously . ❒ Replacing Memory This section explains ho w to replace the memory installed in your PC.
44 1 Switch the PC power off and disconnect the A C adapter . 2 Close the LCD display and turn the PC over . 5 Install the new memory . Fit the notch in the memory to the lug on the connector and firmly inser t the memor y in a diagonal direction until you hear a clic k.
SECTION 2 45 SECTION 2 4 Mobile Multi-Ba y Units Critical P oints For the details on the units a vailable f or the PC, ref er to page 35 for “ Options ” IMPOR T ANT NO TE When using a mobile m.
46 ❒ Windows Me and Windows 98 T o replace a unit immediately after purchase , switch the PC po wer off in adv ance. Once you installed the attached Softe x Ba yManager , y ou can replace a unit while the PC po wer is on. ❒ Wind o ws 95 & NT T o replace a unit, be sure to s witch the PC p o w er off in ad v anc e .
47 SECTION 2 ❒ Replacing Mobile Multi-bay Unit This section describes how to replace a mobile multi-ba y unit. IMPOR T ANT NO TE Alwa ys set a mobile multi-ba y unit when using the PC . The PC ma y be damaged if no multi- ba y unit is set in place.
48 SECTION 2 5 CD-ROM Drive IMPOR T ANT NO TE Be careful f or the follo wing points in the use of a CD to avoid f ailure. • Do not use a boll-point pen or a pencil on label surf ace (printed surface) to write letters. And do not attach a label on it.
49 SECTION 2 IMPOR T ANT NO TE • T o place a CD on the tra y , fit the CD hole to the lug in the center of the tr ay and press it firmly until you hear a clic k.
50 SECTION 2 6 Connector Bo x The connector bo x is described here. IMPOR T ANT NO TE • The connector box can be installed/remo ved regardless of the condition of the PC . If the FDD unit is connected to the FDD unit connector of the connector bo x, howev er, install/ remov e the connector box after switching the PC po wer off.
51 SECTION 2 Remo ving the connector box 3 Remove the connector bo x. While keeping the remo v al lev er in the unlocking position (1), lift the side ha ving the connector first (2) then the other side of the PC (3) to remo ve the connector bo x. This section describes how to remov e the connector box.
52 SECTION 2 7 Using Internal Data / F ax Modem Depending on the model, the PC has an internal data fax modem that corresponds to V .90, which realizes comf or table and error-free communications in accordance with MNP Class 4/5 and ITU-T V .42/V .42bis.
53 SECTION 2 Critical P oints When you connect a data / f ax modem for the modem model PC , attach a core onto a modular cable to reduce unnecessary radio to reduce unnecessary electromagnetic wav e. And inser t the plug with the core to the PC unit.
54 SECTION 2 8 Using Internal LAN Some types of this PC series hav e a built-in LAN de vice to enable high-speed connection to LAN system on IEEE802.3 standard through 100BASE-TX. And the LAN connection through conv entional 10BASE-T is also av ailable.
SECTION 2 55 SECTION 2 9 Mouse Connecting PS/2 Mouse Y ou can connect a PS/2 mouse to the mouse connector on the connector box. 1 Switch the PC power off or suspend the PC. 2 Install the connector box. 3 Connect the mouse . Connect the mouse to the mouse connector on the connector bo x.
56 Connecting USB Mouse Y ou can connect a separately av ailable USB mouse to the USB connector . (Supported only by Windows 2000, Windows Me and Windows 98) Critical P oints The mouse can be connected/ disconnected while the PC power is on. For connection, insert the plug in the right direction.
57 SECTION 2 How to Use Mouse • Double-c lick • Click • P oint • Drug Critical P oints The button oper ations mentioned here are applicable when “ For right-handed person ” in “ Mouse property ” dialog bo x. T o push down the left b utton of the mouse once, and pushing down the right button is called “ right- click ” .
58 SECTION 2 10 Connecting Numeric K eypad / K eyboar d / Mouse The extended k eyboard connector on the connector box can be used to connect a PS/2 n umeric ke ypad, etc. This section descr ibes connection of a numeric keypad. 1 Switch the PC power off or suspend the PC.
SECTION 2 59 SECTION 2 11 Printer This section describes connection of a printer to the parallel connector on the connector bo x. With a printer , you can print the documents and ima ges that are generated on the PC. Critical P oints If the printer is one corresponding to USB connection, the USB connector can also be used f or connection.
60 4 Connect the printer cable and the power cable to the printer . Ref er to the pr inter manual for the details on connection. Some printers may already ha ve their power cab les fixed on them. 5 Insert the printer power cable plug to a receptacle and switc h the printer power on.
SECTION 2 61 SECTION 2 12 Connecting External Displa y Y ou can connect a CRT displa y and other external display to this PC . Here is the e xplanation on how to connect a CRT displa y to the auxiliary display connector on the back of the PC unit.
62 3 Connect the display cable to the CR T display . Ref er to the CRT display man ual for the details on connection. 4 Connect the CRT display po wer cable and s witch the display power on. 5 Connect the AC adapter to the PC and s witch the PC power on.
SECTION 2 63 SECTION 2 13 Connecting a TV Set (depend on model) (Supported Only By Windows 2000 and Windows 98) Depending on the model, the PC is equipped with an S-Video output terminal, to which you can connect a TV set used at your home. This section descr ibes connection of a TV set for home use .
64 Depending on the model, the PC is equipped with an IEEE1394 (D V) terminal, where you can connect a digital video camera. With a digital video camera connected, the PC can displa y the photographed images. IMPOR T ANT NO TE • Use a D V cable with 4-pin connectors for connection betw een the digital video camer a and the PC .
SECTION 3 This section e xplains what to do when trouble occurs with this computer and when messages are display ed. Read this section as the necessity arises.
66 When you are having tr ouble with this computer , there is something you think is strange, or there is something you want to do, but do not kno w how .
67 SECTION 3 Checkpoint Hav e you been pressing any of the ke ys? Is it set to output to the CR T? Cause and Solution On this computer , if the power management functions are set and no ke y is pressed for a cer tain period of time, the CPU stops and the LCD panel backlight goes out.
68 The remaining battery charge indicator does not stop flashing. Checkpoint Is the battery connected correctly? Is the battery low? Cause and Solution Check that the battery is connected correctly . If it is connected correctly , there is an abnor mality in the batter y pack, so replace the batter y pack.
69 SECTION 3 No sound or minimal sound fr om speaker Checkpoint Is the volume control correctly adjusted? Cause and Solution T urn the volume control f or the correct volume . If this does not change the volume , double click the task bar sound indicator and adjust the volume .
70 Data cannot be read from the CD-R OM drive . Checkpoint Is the CD-ROM correctly set? Is there any dirt, condensation or water on the CD-R OM? Is the CD-ROM scratched or extremely w ar ped? Are you using a non-standard CD-ROM? Cause and Solution Set the CD-ROM correctly with its label f acing upwards.
71 SECTION 3 If you use y our Fujitsu LifeBook notebook carefully , you will increase its lif e and reliability . This section provides some tips f or looking after the notebook and its devices. Caution: Electrical equipment may be hazardous if misused.
72 Storing your Lif eBook Notebook • If storing your notebook f or a month or longer, turn your Lif eBook notebook off and remove all Lithium Ion batteries. • Store your Lif eBook notebook and batteries separately . If you store y our notebook with a batter y installed, the battery will discharge, and battery life will be reduced.
73 SECTION 3 • When trav elling with the hard drive remov ed, wrap the drive in a non-conducting materials (cloth or paper). If you hav e the drive chec ked b y hand, be ready to install the drive if needed. Ne ver put your hard drive through a metal detector .
74 Caring for y our Floppy Disk Drive • T o clean, wipe the flopp y disk dr ive clean with a dry soft cloth, or with a soft cloth dampened with water or a solution of neutral detergent.
75 SECTION 3 Caring for y our DVD/CD-R W/CD-ROM Drive Y our D VD/CD-RW/CD-R OM drive is durab le but you must treat it with care . Please pay attention to the f ollowing points: • The drive rotates the compact disk at a very high speed. Do not carry it around or subject it to shock or vibration with the po wer on.
76 A C Adapter A de vice which conv er ts the A C voltage from a w all outlet to the DC voltage needed to pow er your notebook. Active-Matrix Display A type of technology f or making flat-panel displa ys which has a transistor or similar de vice f or ev ery pix el on the screen.
77 SECTION 3 CMOS RAM Complementary metal oxide semiconductor random access memory . This is a technology for manuf actur ing random access memory which requies very low lev el power to operate. COMM P or t Abbre viation for communication por t. This is your serial interface connection.
78 Megahertz 1,000,000 cycles per second. Memory A repository for data and applications which is readily accessible to y our notebook CPU. MHz Megaher tz. MIDI Musical Instrument Digital Interface . A standard communication protocol f or e xchange of information between computers and sound producers such as synthesizers .
79 SECTION 3 Pitch (keyboar d) The distance between the centers of the letter k eys of a k eyboard. Pixel The smallest element of a displa y , a dot of color on your displa y screen. The more pix els screen. The more pixels per area the clearer y our image will appear .
80 ESD Electro-Static Discharge. The sudden discharge of electricity f orm a static charge which has built-up slowly . Example: the shock y ou get from a door knob on a dry day or the sparks you get f orm br ushing hair on a dry day . Extended Memory All memory more than the 640KB recognized by MS-DOS as system memory .
81 SECTION 3 KB Kilobyte . Program An integrated set of coded commands to y our computers telling your hardware what to do and ho w and when to do it. PS/2 An IBM series of personal computers which established a number of standards f or connecting external de vices such as keyboards and monitors .
82 SMART Self-Monitoring, Analysis and Repor ting T echnology (SMAR T) is an emerging technology that provides near-term failure predictions f or hard drives . When SMAR T is enabled the hard drive monitors predetermined dr iv e attr ib utes that are susceptible to degradation o ver time .
83 SECTION 3 VRAM Video Random Access Memory . A memor y dedicated to video displa y data and control. WFM Wired f or Management is Intel ’ s broad-based initiative to reduce the total cost of ownership (TCO) of business computing without sacrificing power and fle xibility .
Fujitsu PC (Asia) Pte Ltd 200 P andan Loop #05-03 P antech 21 The Computer Centre Singapore 128388 T el: 65-776 0688 F ax: 65-776 0788 Fujitsu PC (Asia) Pte Ltd (Mala ysia Branch) 8th Floor Wisma Damansara Jalan Semantan 50490 K uala Lumpur Mala ysia T el: 603-253 3997 F ax: 603-253 4245 Website : www.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Fujitsu S4545 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Fujitsu S4545 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Fujitsu S4545 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Fujitsu S4545 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Fujitsu S4545, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Fujitsu S4545.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Fujitsu S4545. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Fujitsu S4545 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.