Manuale d’uso / di manutenzione del prodotto VigorPhone 350 del fabbricante Draytek
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ii VigorPhone 350 User’s Guide Version: 1.1 Date: 21/06/2011.
iii Copyright Information Copyright Declarations Copyright 2011 All rights reserved. This pub lication contains information that is protected by copyright. No part may be reproduced, transmitted, transcribed, stor ed in a retrieval system, or translated into any language withou t written permission from the copyright holders.
iv Regulatory Information Federal Communication Commission Interference Statem ent This equipm ent has bee n tested a nd found t o comply with the limits for a Class B di gital device, pursuant to Part 15 of the FCC Rules. These li mits are design ed to provi de reasonable protection against harmful interference in a residential installation.
v T able of Content s Chapter 1 O verview ........................................................................................................... 9 1.1 Package Contents ..............................................................................
vi 2.7.1 Codec Priority ........................................................................................................... ................................ 23 2.7.2 SIP Li sten Port ............................................................
vii 3.8 SIP Accounts ............................................................................................................... .........46 3.9 Network ..............................................................................................
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Chapter 5 Operation 9 C C h h a a p p t t e e r r 1 1 O O v v e e r r v v i i e e w w VigorPhone enables you to make phone calls through the IP network instead of calling through a tradition local PSTN line. It is workable with VigorIPPBX series for auto provision capability.
10 1 1 . . 2 2 P P r r o o d d u u c c t t D D e e s s c c r r i i p p t t i i o o n n This VoIP Phone features based on SIP (RFC 3261). Please familiarize yourself with the functions of the VoIP phone. 1 1 . . 2 2 . . 1 1 F F r r o o n n t t V V i i e e w w Item Name Description 1 Incoming call indicator A red light indicates an incoming call.
11 Soft Keys Icom (Intercom) Press the button and the extension number you want to dial. The call will be automatically established with the other end. Missed Press to view m issed calls information. DND(Do Not Disturb) Press to block all incoming calls.
12 1 1 . . 2 2 . . 2 2 B B a a c c k k V V i i e e w w Item Name Description 1 Handset Jack Connects to the phone. RJ-9 2 Headset Jack Connects to an external headset.RJ-9 3 LAN/ PoE Port Connects to LAN cable. 10/100Mbps RJ-45 port for LAN (uplink) connection.
13 1 1 . . 3 3 S S e e t t t t i i n n g g U U p p t t h h e e P P h h o o n n e e The following illustration shows how to connect the VoIP phone to power, LAN, WAN, and the handset or a headset.
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15 C C h h a a p p t t e e r r 2 2 D D i i s s p p l l a a y y S S c c r r e e e e n n C C o o n n f f i i g g u u r r a a t t i i o o n n The menu directory enables you to setup the produc t configuration from Phone Settings, VoIP settings, and Network settings.
16 2 2 . . 1 1 C C a a l l l l H H i i s s t t o o r r y y The VoIP phone stores information about all calls made or received. NOTE: The lists are stored from the newest to olde st entries. The oldest entries are del eted as new entries are added. The maximum entry for each item is 200 records.
17 2 2 . . 2 2 P P h h o o n n e e B B o o o o k k The phone book feature enables you to view and cr eate entries for your contacts and edit t heir contact information. NOTE: The lists are stored from the newest to olde st entries. The oldest entries are del eted as new entries are added.
18 2 2 . . 3 3 . . 1 1 A A l l w w a a y y s s F F o o r r w w a a r r d d Always Forward allows you to set the account number to which all incoming calls are to be forwarded. This function requires you to input the following: z Number : The phone number to forward all incoming calls.
19 BLF: Allows you to monitor the line status (in-use /idle/busy) of a phone line associated with a speed- dial button. You can assign 16 speed dial or BLF up-to hotkeys to this VoIP phone. Select one of the memory keys you want to assign speed dial number, Press Select soft key.
20 2 2 . . 4 4 A A l l a a r r m m C C l l o o c c k k The Alarm Clock submenu allows you to set the phone to sound an alarm at a specific time. 2 2 . . 4 4 . . 1 1 A A l l a a r r m m T T i i m m e e Specify the time for the alarm to sound. Use the soft keys to do the following functions: z On / Off : Press to turn alarm on or off.
21 2. Press the New soft key. 3. Use the soft keys to do the following functions: z Edit : To edit the selected item. z Apply : To save and apply changes. z Back : To go back to the previous level: Calendar submenu. You will see an alarm clock sign appearing on the bottom right co rner of the phone screen to denote set schedule.
22 2 2 . . 6 6 . . 5 5 S S e e r r i i a a l l N N u u m m b b e e r r Serial Number function allows you to view the serial number of your VoIP phone. 2 2 . . 6 6 . . 6 6 F F a a c c t t o o r r y y D D e e f f a a u u l l t t Select to restore settings into factory default values.
23 2 2 . . 7 7 G G e e n n e e r r a a l l S S I I P P S S e e t t t t i i n n g g s s General SIP Settings allows you setup the code priority, ports frame size, signaling and voice precedence. 2 2 . . 7 7 . . 1 1 C C o o d d e e c c P P r r i i o o r r i i t t y y This function allows you to set Codec priority and Codec types in SDP.
24 2 2 . . 7 7 . . 5 5 G G . . 7 7 1 1 1 1 F F r r a a m m e e S S i i z z e e This function allows you to select the G.711 frame size. Options are: 20, 30, 40, 50, 60, 80 ms. 2 2 . . 7 7 . . 6 6 G G . . 7 7 2 2 3 3 F F r r a a m m e e S S i i z z e e This function allows you to select the G.
25 z DTMF Type : Input the DTMF type options: In-Band DTMF, Out-of-Band DTMF (RFC2833), and SIP INFO (RFC2976). z Authentication Name: Input the Authentication Name used for authentication. It can be identical to or different from SIP Registration ID.
26 2 2 . . 9 9 N N e e t t w w o o r r k k The Network option allows you to setup your LAN Port, PC Port, VLAN, NAT/Bridge, NTP S erver and MAC Address. 2 2 . . 9 9 . . 1 1 L L A A N N P P o o r r t t S S e e t t t t i i n n g g s s This VoIP phone supports three different types of connections: Static IP, PPPoE, and DHCP.
27 To configure the VLAN settings, use the soft keys to access the submenu options and perform necessary functions. VLAN settings have the following submenu options: Activation Select this option to enable/ disable VLAN connection. Identifier Select this option to set up VLAN settings ID.
28 2 2 . . 9 9 . . 6 6 L L A A N N P P o o r r t t M M A A C C A A d d d d r r e e s s s s You can configure the LAN Port MAC Address settings from the VoIP phone. 1. Select LAN Port MAC Address , and then press the Edit soft key. 2. Input the LAN Port MAC address manually.
29 C C h h a a p p t t e e r r 3 3 W W e e b b C C o o n n f f i i g g u u r r a a t t i i o o n n This chapter contains important information to help you configure the settings for your VoIP phone from the web browser. If your VoIP phone is using factory default, it sets LAN/PoE port as DHCP client and enable Bridge mode for PC port.
30 After you login, move the cursor over the menu ite ms on the left navigation bar to access the dropdown menus. 3 3 . . 1 1 C C a a l l l l H H i i s s t t o o r r y y To check the call history from the web browser, do the following: 1. Click Call History .
31 4. To remove certain Call History, click in the Dele te box of the corre sponding option, and then click OK button. 5. To remove all Call History, click Reset Call History. 3 3 . . 2 2 P P h h o o n n e e B B o o o o k k The phone book menu allows you to add, edit or de lete any phone entry from the web browser.
32 3 3 . . 3 3 P P h h o o n n e e S S e e t t t t i i n n g g s s The phone settings menu provides a num ber of options to configure your phone, such as call forwarding, date and time, ringer, voice mail setti ngs and so on. Read this section to adjust the settings to suit your own needs.
33 2. Add the numbers that you want to set as speed dial/BLF, and select an existing SIP profile (account). 3. To delete a speed dial/BLF number, click the Delete box of the corresponding num ber. 4. Click OK to save your settings, Delete All to delete all speed dial numbers/BLF or Cancel to cancel.
34 3 3 . . 3 3 . . 3 3 R R i i n n g g T T o o n n e e To configure ring tone settings through the web browser, do the following: 1. Click Phone Settings >> Ring Tone . 2. Choose Set to enable the ring tone. Select the Ringtone Name from the drop-down box according to your preference.
35 To remove a ringer, do the following: 1. Choose Delete to display all the ringers currently stored in the phone. 2. Check the Select box of the ring tone that you want to rem ove. 3. Click OK to save your settings or Cancel to cancel. 3 3 . . 3 3 .
36 3. Select Enable in Active field to activate the setting of the dial plan numbered 1. 4. Input all the information required for the following param eters: Abbr. Code: Set abbreviation digits to screen dialing num bers one by one from the beginning.
37 2. Select Enable/Disable to activate/deactivate general Rule. 3. Select Effective Length to detect the entry digits match length. If matches the entry digits t hen add prefix in front of entered. 4. Entering Prefix digits to matched length dialed number.
38 2. The following options are available: Play Dial Tone Frequency: Set the dial tone frequency range when you pick up the handset. Play RingBack Tone Frequency: Set the ring tone you hear before the recipient of your call picks up and answers your call.
39 Speak Out Gain: Set the volum e sent out from the microphone from Level 1-20. Default is Level 10. Mic Digital In Gain: Set the volume sent in from a digital m icrophone from Level 1-20. Default is Level 10. Mic Analog in Gain: Set the volum e sent in from an analog microphone from Level 1-20.
40 2. Input the date on the Date field or click Calendar to select date from the calendar. To create a new schedule: 1. Click Add . The following screen will be displayed. 2. Input the following information: Time: Time to set the alarm. Message: Message or description.
41 2. Modify the necessary information. 3. Click: OK: Save your settings and go back to Calendar main menu. Cancel: Cancel changes and go back to Calendar main menu. To delete a schedule: 1. Check the Select box of the corresponding item to dele te. To delete all items, click Delete all .
42 2. Click Browse to select the file location of the newest firmware. 3. Click OK to execute the firmware upgrade or Cancel to cancel. Note: If your VigorPhone 350 Firmware Version is 12202. 26.1.04 or after, please refer to Appendix A for upgrade. 3 3 .
43 3 3 . . 6 6 . . 3 3 A A d d m m i i n n i i s s t t r r a a t t o o r r P P a a s s s s w w o o r r d d The system authority menu is only accessible through the web browser. To change the user name and password, do the following: 1. Click System Settings>>Administrator Password .
44 2. Click OK . 3. A confirmation message will appear, click OK to proceed with reboot. Click C ancel to cancel reboot. 3 3 . . 7 7 G G e e n n e e r r a a l l S S I I P P S S e e t t t t i i n n g g s s The General SIP settings allow you to configure the port and codec priority and signal or voice precedence settings.
45 2. Select the item you want to change and a drop-down box will displ ay the available options. G .71 1 u-law/G .71 1 a-law , G .723.1, G .72 9, G .722. NOTE1: a. Due to the codec limitation, only G.72 3/G .729 codec can be available when G. 722 codec is not selected.
46 2. Select the Signaling Precedence (T oS) from the options: 0 (Routin g), 1 (Priority), 2 (Immediate), 3 (Flash), 4 (Flash Override), and 5 (CRITIC/ECP). 3. Select the V oice Precedence (T oS) from the options: 0 (Routing), 1 (Priorit y), 2 (Immediate), 3 (Flash), 4 (Flash Override), and 5 (CRITIC/ECP).
47 To delete an SIP account, do the following: 1. Click the Select box of the corresponding item to delete. 2. Click Delete button. To edit an SIP account setting, do the following: 1. Click the underlined ID number. The following screen will be displayed.
48 Password: Input the password. Registration Server: Input the domain server address. Expire time: User can set the timeout duration for registration request. DTMF Type: Input the DTMF type options: RFC2833, SIP Info, Nortel Info, and In Band. Authentication Name: Input the authentication name.
49 3 3 . . 9 9 . . 1 1 S S t t a a t t u u s s You can view the WAN and LAN information from the Status submenu. Click Network >> Status . The following screen will be displayed.
50 IP Type: There are IP Types for you to choo se. Select the one you need and fill in the required information. IP Address: Enter the IP address. Netmask: Enter Net mask. Gateway: Enter the Gateway IP. Primary DNS: Enter the primary DNS server. Secondary DNS: Enter the secondary DNS server.
51 Keep Alive Mode : Select option, Ping DNS1 or Ping Remote IP . Remote IP : Enter remote IP address. Activation : Select On for activating VLAN setting. Identifier/Priority : The Identifier and Priority fields are enabled for user input. Enter the necessary information.
52 End IP : Input End IP address. Lease : Input lease time in minutes. Domain Name : Input domain name. Primary DNS : Input the primary DNS server. Secondary DNS : Input the secondary DNS server. 3. Click OK to save your settings or Cancel to cancel. 3 3 .
53 3 3 . . 9 9 . . 5 5 I I P P M M a a p p p p i i n n g g To set the IP mapping for hosts, click Network>>IP Mapping . The following s creen will be displayed. To add a new hostname, do the following: 1. In the Add section, enter the information for Hostname , and IP field.
54 3 3 . . 9 9 . . 6 6 R R o o u u t t i i n n g g T T a a b b l l e e You can set routing table through the web browser. To do t his, click Network>>Routing Table . The following screen will be displayed. To add a new routing table, do the following: 1.
55 C C h h a a p p t t e e r r 4 4 O O p p e e r r a a t t i i o o n n 4 4 . . 1 1 A A n n s s w w e e r r i i n n g g a a C C a a l l l l An incoming call is indicated by a ringing tone and a red light on th e incoming call indicator. You can answer the call by doing one of the followings: 1.
56 You can use the speed dial hotkeys, located on the right side of the p hone, to configure the most commonly dialed numbers. Use the function to dial a num ber quickly, instead of keying in a complete number.
57 2. When you receive a second call, press the next availa ble LINE key to attend to the new call, and the first call will be put on hold automatically.
58 NOTE: If there is more than one SIP pro file in this phone, use NAVI key “up” “down” to select different SIP profile voice mail boxes. To enable Voice mail feature, please check with service provider for more inform ation.
59 2. Click IPPBX Wizard to get the first screen as shown below: 3. Type the extension group name , group number, start number, and num ber of extension fields. Click OK to save them. The new added group will be displayed on the screen. Then click Next to access into next web page.
60 5. Type the profile name, domain/realm, proxy, account number/name, password and trunk number fields, then click OK to save them. The new added profile will be displayed on the screen. 6. Click Next to access into office hours setup page. 7. Please specify office hours including starting point and ending point on duty day(s).
61 8. After finishing the Wizard, please go to IPPBX>Extension to configure the Extension Number and the Password settings. Click the index number 1. 9. Type in Extension Number and Password. 10. Then connect VigorPhone to the network. Each user of VigorPhone can get the extension number/password respectively.
62 12. Next, input the password. Press OK . 13. VigorPhone can automatically configure itself with settings coming from Vigor IPPBX 2820 . Successful message will be shown as below. Now, all the configurations have been done. 14. Now, the extension number has been register ed by VigorPhone successfully.
63 A A p p p p e e n n d d i i x x A A U U p p g g r r a a d d e e V V i i g g o o r r P P h h o o n n e e 3 3 5 5 0 0 If the VigorPhone 350 Firmware Version is 12202.26.1.04 or after, please follow the steps below to upgrade the firmware. 1. Install firmware upgrading tool, Router tools to your computer.
64 10. Update steps is completed, you can connect the VigorPhone 350 LAN port to IPPBX to use VigorPhone 350. Note: If the VigorPhone 350 Firmware Version is 12202.26.1.03 or before, please update it to 12202.26.1.04 via VigorP hone 350 webpage be fore upgrading to 1220 2.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Draytek VigorPhone 350 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Draytek VigorPhone 350 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Draytek VigorPhone 350 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Draytek VigorPhone 350 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Draytek VigorPhone 350, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Draytek VigorPhone 350.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Draytek VigorPhone 350. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Draytek VigorPhone 350 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
