Manuale d’uso / di manutenzione del prodotto MD3260i del fabbricante Dell
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Dell PowerVault MD3260/3260i/3660i/3660f/3060e Storage Arrays Owner's Manual Regulatory Model: E08J Series Regulatory Type: E08J001.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Contents Notes, Cautions, and Warnings ...................................................................................................2 1 About Your System............................................................................................
Removing The Physical-Disk Drawer ............................................................................................................... 26 Installing The Disk Drawer ...........................................................................
Troubleshooting Array And Expansion Enclosure Connections ............................................................................. 48 Troubleshooting A Wet Storage Array ............................................................................
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1 About Your System Introduction CAUTION: See the Safety, Environmental, and Regulatory Information document for important safety information before following any procedures listed in this document.
• Any media that ships with your system that provides documentation and tools for configuring and managing your system, including those pertaining to the operating system, system management software, system updates, and system components that you purchased with your system.
Front-Panel Indicators Figure 2. Front-Bezel Indicators Figure 3. Front-Panel Indicators 9.
Item Indicator Icon Description 1 Power-on indicator The power-on indicator lights green when at least one power supply module is supplying power to the enclosure. 2 Standby power indicator The standby power indicator lights green when the system is in standby mode and the main power is off.
Item Indicator Icon Description Green Indicates that power is on and the physical disk is operating normally. Blinks green Indicates I/O activity for that physical disk. Off Indicates that there is no power reaching the drive or a drive is not installed.
Cooling Fan Module LED Indicator Codes Figure 5. Cooling Fan Module Indicators Item Indicator Icon Description 1 Power indicator The power indicator lights green when power to the cooling fan module is available. 2 Service action required indicator The service action required indicator lights amber when there is a fault in the cooling fan module.
Figure 6. Power Supply Module Features and Status Indicators Item Indicator or Connector Icon Description 1 Power connector Connect the external power supply source to this connector. 2 Power switch The power switch controls the power supply output to the system.
Physical-Disk LED Indicators Figure 7. Physical-Disk LED Indicators Item Indicator Icon Description 1 Service action allowed indicator CAUTION: Remove the physical disk from the system only if the service action allowed indicator lights blue.
2 Controller Modules RAID Controller Modules The RAID controller modules provide high-performance, advanced virtual disk configuration, and fault-tolerant disk subsystem management. Each RAID controller module contains 2 GB of mirrored cache for high availability and is protected by a battery powered cache offload mechanism.
Item Indicator, Button, or Connector Icon Description If AC power fails, this LED changes to indicate cache offload status. If the password reset function has successfully changed the password, this LED flashes on and off briefly.
Item Indicator, Button, or Connector Icon Description 5 Cache active or cache offload indicator The cache active or cache offload indicator lights green when on- board controller memory contains data. If AC power fails, this LED changes to indicate cache offload status.
Item Indicator, Button, or Connector Icon Description 5 Cache active or cache offload indicator The cache active or cache offload indicator lights green when on-board controller memory contains data. If AC power fails, this LED changes to indicate cache offload status.
Item Indicator, Button, or Connector Icon Description 5 Cache active or cache offload indicator The cache active or cache offload indicator lights green when on- board controller memory contains data. If AC power fails, this LED changes to indicate cache offload status.
Figure 12. Fibre Optic Cable Connection 1. FC IN slot (4) 2. SFP transceiver 3. fibre optic cable 4. gate The RAID expansion ports support SAS expansion connections. The following figure shows a SAS cable and an SFF-8088 connector. Figure 13. SAS Cable 1.
Expansion Controller Modules Use the expansion controller modules to expand the storage capacity up to a maximum of 120 disks (180 disks with premium feature kit), by daisy-chaining your storage enclosure with up to two MD3060e expansion enclosures. MD3060e Expansion Module Features And Indicators Figure 14.
Item Indicator, Button, or Connector Icon Description Off Indicates that you cannot remove the expansion module from the system. Controller Module—Additional Features Battery Backup Unit Each controller contains a two-cell Lithium ion nanopolymer battery backup unit (BBU).
3 Installing System Components Recommended Tools You may need the following items to perform the procedures in this section: • #2 Phillips screwdriver • T8 and T15 Torx screwdrivers • Wrist grou.
Removing The Front Bezel You must remove the front bezel to access the disk drawers, which enables you to remove and install physical disks in the system. 1. Press the release latch on either side of the front bezel. 2. Keeping the release latches pressed, hold the bezel and pull the bezel away from the system.
Opening The Physical-Disk Drawer CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
1. Hold the disk drawer and push it into the chassis until it is seated properly. 2. Hold and rotate the release latches toward the system until the release latches lock into place. 3. Install the front bezel. Removing The Physical-Disk Drawer CAUTION: Many repairs may only be done by a certified service technician.
Figure 18. Removing and Installing the Physical-Disk Drawer 1. physical-disk drawer 2. release tab Installing The Disk Drawer CAUTION: Many repairs may only be done by a certified service technician.
Physical Disks Your system supports up to sixty 2.5 inch or 3.5 inch SAS and nearline SAS physical disks and 2.5 inch SAS SSDs per enclosure and up to a maximum 180 physical disks per storage array, by daisy chaining two additional expansion enclosures.
Figure 20. Removing and Installing the 2.5 Inch Physical Disk in a 2.5 Inch Physical-Disk Carrier 1. 2.5 inch physical drive cage 2. guide pins (4) 3. release handle 4.
Figure 21. Removing and Installing the 3.5 Inch Physical Disk in a 3.5 Inch Physical-Disk Carrier 1. 3.5 inch physical disk 2. release handle 3. holes on physical disk (4) 4.
Removing A Physical Disk From A Physical-Disk Drawer CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
5. raised buttons (2) 6. physical-disk carrier 7. release tab (12) Installing A Physical Disk In A Physical-Disk Drawer CAUTION: Many repairs may only be done by a certified service technician.
Removing The SAS Chain Cable(s) CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 24. Removing and Installing the SAS Chain Cable(s) 1. left cooling fan module bay 2. right cooling fan module bay 3. SAS cable connector on the midplane (two per physical disk drawer) 4. SAS cable connector to the midplane (oriented vertically) 5.
CAUTION: If you are hot swapping the SAS cable chains, ensure that you complete the procedure on one side within ten minutes to avoid over heating of the storage enclosure. 2. Locate and identify the SAS chain cables for the new physical-disk drawer. 3.
Figure 25. Removing and Installing a RAID Controller Module or Expansion Module 1. RAID controller module or expansion module 2. release lever 3. release tab Installing A RAID Controller Module Or Expansion Module CAUTION: Many repairs may only be done by a certified service technician.
Opening The RAID Controller Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Replacing The SFP Transceiver CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
RAID Controller Module Backup Battery Unit The battery backup unit provides backup power to the RAID controllers in case of power failure. It ensures power backup for at least 30 minutes to facilitate moving of memory stored in the controller cache to persistent storage.
Installing The RAID Controller Module Backup Battery Unit You must replace the RAID controller battery backup unit immediately to ensure the security of the data in the controller cache memory. CAUTION: Many repairs may only be done by a certified service technician.
Figure 29. Removing and Installing the power supply module 1. power supply 2. release latch (2) Installing A Power Supply Module CAUTION: Many repairs may only be done by a certified service technician.
Cooling Fan Modules Your system supports two hot-swappable cooling fan modules. Removing A Cooling Fan Module CAUTION: Many repairs may only be done by a certified service technician.
Figure 30. Removing and Installing the Cooling Fan Module 1. cooling fan module release latch 2. cooling fan module handle 3. cooling fan module Installing A Cooling Fan Module CAUTION: Many repairs may only be done by a certified service technician.
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4 Troubleshooting Your System Safety First—For You And Your System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
1. If possible, use the MD Storage Manager to create, save, and print a new storage array profile. 2. If the Recovery Guru directed you to replace a failed RAID controller module, go to step 3, else run the Recovery Guru to identify the failed component.
NOTE: After installing a power supply module, allow several seconds for the array to recognize the power supply module and to determine if it is working properly. If the problem is not resolved, see Getting Help . Troubleshooting Array Cooling Problems CAUTION: Many repairs may only be done by a certified service technician.
3. Turn on the expansion arrays and then the storage array and wait until the system is fully booted. 4. Turn on the host server. 5. Check the link status LED. If the link status LED is not green, replace the cables. If the problem is not resolved, see Getting Help .
1. Verify the following: – the SAS OUT status LED is green – for each FC IN port connected to a cable, at least one of the paired LEDs is on 2. Ensure that all the cables are attached correctly according to the array mode you selected. 3. Turn off the host server, storage array, and expansion enclosures.
4. In the AMW , select a component in the Hardware pane of the Hardware tab. 5. Select Hardware → RAID Controller Module → Advanced → Run Diagnostics → RAID Controller Module. Controller Failure Conditions Certain events can cause a RAID controller module to fail and/or shut down.
The RAID controller module fails over if it experiences up to 10 single-bit errors, or up to three multi-bit errors. PCI Errors The storage array firmware can detect and only recover from PCI errors when the RAID controller modules are configured for redundancy.
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5 Technical Specifications Physical Disks Physical disks Up to sixty 3.5 inch or 2.5 inch SAS or nearline SAS physical disks or 2.5 inch SAS SSDs RAID Controller Modules RAID controller modules Two ho.
Back-Panel Connectors (Per RAID Controller Module) One SAS OUT port for expansion to an additional PowerVault MD3060e expansion enclosure NOTE: SAS connectors are SFF-8088 compliant. Serial connector (debug port) One 6-pin mini-DIN connector NOTE: For technical support use only.
Back-Panel Connectors (Per RAID Controller Module) Management Ethernet connector One 100/1000 Mbps Ethernet connection for out-of-band management of the enclosure Power AC power supply (per power supply) Wattage 1755 W Heat dissipation (maximum) NOTE: Heat dissipation is calculated using the power supply wattage rating.
Environmental Maximum shock Operating One shock pulse in the positive z axis of the system at 31 G for 2.6 ms in the operational orientation Storage Six consecutively executed shock pulses in the posi.
6 Getting Help Locating The Service Tag And Express Service Code Your system is identified by a unique Express Service Code and Service Tag number. This information is used by Dell to route support calls to the appropriate personnel.
Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Dell MD3260i è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Dell MD3260i - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Dell MD3260i imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Dell MD3260i ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Dell MD3260i, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Dell MD3260i.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Dell MD3260i. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Dell MD3260i insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.