Manuale d’uso / di manutenzione del prodotto VoIP Intercom del fabbricante CyberData
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VoIP Intercom Operations Guide Part # 010935 CyberData Corporation 2555 Garden Road Monterey, CA 93940 (831) 373-2601 930181B.
CyberData Corporation 9 30181B Operations Guide PoE V oIP Intercom Operations Guide 930181B Part # 010935 COPYRIGHT NOTICE: © 2008, CyberData Corporatio n, ALL RIGHTS RESER VED. This manual and related materials are the copyrigh ted property of CyberDat a Corporation.
CyberData Corporation 9 30181B Operations Guide Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water . 6. Clean only with dry cloth.
CyberData Corporation 9 30181B Operations Guide Pictorial Alert Icons Hazard Levels Danger: Indicates an imminently hazardous situation which, if not avoided, will r esult in death or serious injury .
CyberData Corporation 9 30181B Operations Guide Revision History Revision Date Released Description of Changes A 12/11/2007 This is the first release of this manual. B 4/25/2008 Adds information about the Auxiliary Relay in Section 2.3.3.1 , "Auxiliary Relay" , Figure 2-16 , and Ta b l e 2 - 7 .
CyberData Corporation 930181B Operations Guide.
i Operations Guide 930181B CyberData Corporation Contents Chapter 1 Product Overview 1 1.1 T ypical System Installation ........... ........... ............. ........... ........... ........... ........... ............. ... .... ............. ... 1 1.
CyberData Corporation 930181B Operations Guide ii.
1 Operations Guide 930181B CyberData Corporation 1 Product Overview The V oice-over -IP (V oIP) Intercom is a SIP en dpoint designed to provide V oIP phone connectivity in a tamper proof and secure package.
CyberData Corporation 930181B Operations Guide Product Overview Typical System Installation 2 Figure 1-2. T ypical Inst allation—Mass Notification Figure 1-3. T ypical Inst allation—Emergency Phone . Wa r n i n g Electrical Hazar d: The V oIP Intercom enclosure is not rated for any AC voltages.
Product Overview Product Features Operations Guide 930181B CyberData Corporation 3 1.2 Product Featur es 1.3 Supported Protocols The Intercom supports: ● SIP ● HTTP W eb-based configuration Provides an intuitive user interface for easy syst em c onfiguration and verification of Intercom operations.
CyberData Corporation 930181B Operations Guide Product Overview Supported SIP Serve rs 4 ● RT P ● R TP/A VP - Audio V ideo Profile ● Audio Encodings PCMU (G.
5 Operations Guide 930181B CyberData Corporation 2 Installing the VoIP Intercom 2.1 Parts List Ta b l e 2-1 illustrates the SiP V oIP and PoE Speaker parts.
CyberData Corporation 930181B Operations Guide Installing the VoIP Intercom Intercom Setup 6 2.2 Intercom Setup 2.2.1 V oIP Intercom Connections Figur e 2-4 shows the pin connections on the J7 (termina l bloc k). This terminal block can accept a wire range fr om 16 A WG to 26 A W G.
Installing the VoIP Intercom Intercom Setup Operations Guide 930181B CyberData Corporation 7 2.2.2 Connecting a Device to the Relay A normally open relay is provided to enable users to switch on an auxilia ry device like a door buzzer (see Figure 2-4 ).
CyberData Corporation 930181B Operations Guide Installing the VoIP Intercom Intercom Setup 8 Figure 2-5. J2, J5, an d J6 Connector Locations Figure 2-6.
Installing the VoIP Intercom Intercom Setup Operations Guide 930181B CyberData Corporation 9 Figure 2-7. JP1 1—RTFM Switch Jumper See Table 2-2 for the connector settings.
CyberData Corporation 930181B Operations Guide Installing the VoIP Intercom Intercom Setup 10 2.2.4 Call Button and Indicator Light 2.2.4.1 Initial Power Upon initial power or r eset, you will see the following: • The light is on. • The light will blink twice to indicate that the inter com has acquir ed its network settings and is operational.
Installing the VoIP Intercom Intercom Setup Operations Guide 930181B CyberData Corporation 11 2.2.5 Network Connectivity, and Data Rate When you plug in the Ethernet cable or power supply: ● The square, green Link light above the Ethernet port indicate s that the network connection has been established (see Figure 2-9 and Figur e 2-10 ).
CyberData Corporation 930181B Operations Guide Installing the VoIP Intercom Intercom Setup 12 2.2.5.1 V erify Network Activity The square, y ellow Activity light blinks when ther e is network activity .
Installing the VoIP Intercom Intercom Setup Operations Guide 930181B CyberData Corporation 13 2.2.6 RTFM Switch Jumper When the Intercom is operational and linked to the network, use the Reset T est F.
CyberData Corporation 930181B Operations Guide Installing the VoIP Intercom Intercom Setup 14 2.2.6.2 Restoring the Factory Default Settings T o restore the factory def ault settings: 1. Complete the steps in Section 2.2.6.1, "Announcing the IP Address" .
Installing the VoIP Intercom Intercom Setup Operations Guide 930181B CyberData Corporation 15 Figure 2-12. RTFM Switch Jumper T o annou nce an Intercom’s cur rent IP address: 1. Install the R TFM jumper . 2. After two seconds, the IP address will be announced.
CyberData Corporation 930181B Operations Guide Installing the VoIP Intercom Configure the Intercom Parameters 16 2.3 Configure the Intercom Parameters T o configure the Inter com online, use a standard web br owser . Configure each Inter com and verify its operation be fore you mount it.
Installing the VoIP Intercom Configure the Intercom Par ameters Operations Guide 930181B CyberData Corporation 17 Figure 2-13. Home Page 3. On the Home Page , review the setup details and navigation buttons described in Ta b l e 2-5 . T able 2-5. Home Page Overview W eb P age Item Description De vice Name Shows the de vice name.
CyberData Corporation 930181B Operations Guide Installing the VoIP Intercom Configure the Intercom Parameters 18 2.3.2 Configure the Network Parameters 1. Click the Network Setup button to open the Network Setup page ( Figur e 2-14 ). Figure 2-14. Network Setup Page 2.
Installing the VoIP Intercom Configure the Intercom Par ameters Operations Guide 930181B CyberData Corporation 19 3. After changing the parameters, click Save Settings . This updates the changed parameters and reboots the Inter com if appropriate. 4. Connect the Inte rcom to the target network.
CyberData Corporation 930181B Operations Guide Installing the VoIP Intercom Configure the Intercom Parameters 20 2.3.3 Set up the Intercom 1. Click the Intercom Setup button to open the Inte rcom Setup page. See Figure 2-15 . Figure 2-15. Intercom Setup 2.
Installing the VoIP Intercom Configure the Intercom Par ameters Operations Guide 930181B CyberData Corporation 21 3. After changing the parameters, click Save Settings .
CyberData Corporation 930181B Operations Guide Installing the VoIP Intercom Configure the Intercom Parameters 22 2.3.4 Configure the SIP Parameters 1. Click SIP Setup to open the SIP Setup page ( Figure 2-17 ). Note For spec ific server configurat ions, go to the following URL: http://www .
Installing the VoIP Intercom Configure the Intercom Par ameters Operations Guide 930181B CyberData Corporation 23 3. After changing the parameters, click Save Settings . A uthenticate ID* Enter the Authenticate ID (up to 25 alphanumeric characters). A uthenticate Pass word* Enter the A uthenticate Pass wor d (up to 25 alphanumer ic characters).
CyberData Corporation 930181B Operations Guide Installing the VoIP Intercom Upgrade the Firmware and Reboot the Intercom 24 2.4 Upgrade the Fir mware and Reboot the Intercom T o upload the Intercom firmware fr om your P C: 1.
Installing the VoIP Intercom Upgrade the Firmware and Reboot the Intercom Operations Guide 930181B CyberData Corporation 25 8. Enter the firmware filename of the file to be upload ed into the New Filename parameter field. For example, kernel filena me "201-image-spk-sip.
CyberData Corporation 930181B Operations Guide Installing the VoIP Intercom Upgrade the Firmware and Reboot the Intercom 26 Figure 2-19. Reboo t System Section 2.
27 Operations Guide 930181B CyberData Corporation Appendix A: Mounting the Intercom A.1 Mount the Intercom Befor e you mount t he Inter com, make sur e that you have re ceived all the par ts for each Inter c om.
CyberData Corporation 930181B Operations Guide Mount the Intercom 28 T o mount the Intercom: 1. Plug the Ethe rnet cable into the In tercom Assembly (se e Figure A-1 ). Section 2.2.5, "Network Connectivity , and Data Rate" explains how the Li nk and Status LEDs work.
Mount the Intercom Operations Guide 930181B CyberData Corporation 29 2. T o fasten the Inter com: • For wall mounting, use the two 8-32 X 1/4" FLA T HEAD PHILLIPS MACHINE SCREW and the one 10-24 X 5/16" P AN HEAD PHILLIPS MACHINE SCREW to secure the Interc om.
CyberData Corporation 930181B Operations Guide Mount the Intercom 30 If the thread on the conduit is longer than 3/8 inch, then a stop nut (not supplied) is r equired. Otherwise, use the outlet box plug to plug the exit hole. Figure A-2. Mounting the V oIP Intercom Assembly Figure A-3 shows the r estrictions of the pipe going into the box.
Mount the Intercom Operations Guide 930181B CyberData Corporation 31 Figure A-4 shows how to properly mount the V oIP Inter com. Figure A-4. Moun ting Not Provided Mounting Screw Flush Mounting Plate .
CyberData Corporation 930181B Operations Guide Mount the Intercom 32.
33 Operations Guide 930181B CyberData Corporation Appendix B: Setting up a TFTP Server B.1 Set up a TFTP Server Upgrading the V oIP Inter com firmware requir es a TFTP server on which you access the W eb interface where you can upload the firmware files.
CyberData Corporation 930181B Operations Guide Set up a TFTP Server 34.
35 Operations Guide 930181B CyberData Corporation Appendix C: Troubleshooting/Technical Support C.1 Frequently Asked Questions (F AQ) Go to the following URL to see CyberDa t a’s list of frequently asked questions: http://www .CyberData.net/support/voip C.
CyberData Corporation 930181B Operations Guide Warranty 36 C.4 W arranty CyberData warrants its product against defects in material or workmanship for a period of two years from the date of pur chase. Should the produc t fail within the warranty period, CyberData will repair or replace th e product free of charge.
Operations Guide 930181B CyberData Corporation 37 Index Numerics 100 Mbps indicator light 11 A AC voltages 2, 7 act light 12 address, configuration login 16 announcing a intercom’s IP address 13, 14.
CyberData Corporation 9 30181B Operations Guide 38 L lease, SIP server expiration time 23 link LED 28 link light 11 Linux, setting up a TFTP server on 33 local SIP port 22 log in address 16 M mounting.
Operations Guide 930181B CyberData Corporation 39 user ID, SIP 22 username changing for web configuration access 20 default for web configuration access 16 restoring the default 14, 16 V verifying bau.
CyberData Corporation 9 30181B Operations Guide 40.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il CyberData VoIP Intercom è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del CyberData VoIP Intercom - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso CyberData VoIP Intercom imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul CyberData VoIP Intercom ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il CyberData VoIP Intercom, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del CyberData VoIP Intercom.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il CyberData VoIP Intercom. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo CyberData VoIP Intercom insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
