Manuale d’uso / di manutenzione del prodotto QM-FTCC del fabbricante Crestron electronic
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Crestron QM-FTCC FlipTop Computer Center Operations & Installation Guide.
This document was prepared an d written by the Tech nical Documentation dep artment at: Crestron Electronics, Inc. 15 Volvo D rive Rockleigh, NJ 076 47 1-888-CRESTRON All brand names, product nam es and trademarks are the property of their respective owners.
Crestron QM-FTCC FlipTop Computer Center Content s FlipTop Computer Center: QM-FTCC 1 Introduc tion .......................................................................................................... 1 Features and Functions....................
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Crestron QM-FTCC FlipTop Computer Center FlipT op Computer Center: QM-FTCC Introduction Features and Functions The QM-FTC C FlipTop Co mputer Cent er is part of t he Crestron MediaManager ™ line of net work devi ces, room cont rol system s and signa l routing solutions .
FlipTop Computer Center Crestron QM-FTCC This Cresnet ® device uses QuickMedia™ technology to facilitate an uncompl icated connection of audio, video, a nd computer equipm ent. All m edia and control signals are routed via a single QuickMedia ca ble for simple installation.
Crestron QM-FTCC FlipTop Computer Center CresCAT-QM cable. Installation of any QM device is as simple as installing one set of QM wire s from out put to in put. Install ations are fl exible, aff ordable, an d fast. The Crestron QuickMedia cable “Cre sC AT-QM” cont ains one C AT5E cable and one Cresnet ® cable in siamese jackets .
FlipTop Computer Center Crestron QM-FTCC Specifications Specifications for the QM-FTCC are given in the following table. QM-FTCC Specifications SPECIFICATION DETAILS Cresnet Power Usage 8 Watts (0.33 Amp @ 24 VDC) Default Network ID 1A Video Formats RGBHV (VGA), RGsB, YP B P R Video Detection Within 2 seconds Firmware QM-FTCC.
Crestron QM-FTCC FlipTop Computer Center Physical Description Refer to the physical views sho wn below. QM-FTCC Open View QM-FTCC Physical Dimensions – Top View QMI-FTCC Physical Di mensions – Top View Operations & Installation Guide – DOC.
FlipTop Computer Center Crestron QM-FTCC QM-FTCC-NB – Top View NOTE: The physical dimensions of the NB models are identical to the models with keypad. QM-FTCC Physical Dimensions - Front View QMI-FTCC Physical Dimensions - Front View 6 • FlipTop Computer Center: QM-FT CC Operations & Installation Guide - DOC.
Crestron QM-FTCC FlipTop Computer Center QM-FTCC Bottom View QMI-FTCC Bottom View QM-FTCC Physical Dimensions - Back View QMI-FTCC Physical Dimensions - Back View Operations & Installation Guide – DOC.
FlipTop Computer Center Crestron QM-FTCC QM-FTCC Physical Dimensions - Side View QMI-FTCC Physical Dimensions - Side View Controls and Ports (Top) Buttons The QM-FTCC can have 10 to 20 en gravable, replaceable, programm able buttons.
Crestron QM-FTCC FlipTop Computer Center COMPUTER This female DB15HD connector is used for connecting a computer’s RGB video out put to the presentatio n system.
FlipTop Computer Center Crestron QM-FTCC Ethernet 8 1 An 8-pin RJ -45 port is used for con nection to the Ethe rnet, pro viding local area network or Web access (cable is not s upp lied). Refer to the following table for the Ethernet connector signals and use an appropriate ca ble.
Crestron QM-FTCC FlipTop Computer Center QM 8 1 This eight-pin RJ-45 tra nsport port, l ocated on the bottom side of the QM-FTCC, allows connection of the QuickM edia cable. It carries audio, video, and microphone signals over CresCAT-QM cable to a QuickMedia receiver or switcher.
FlipTop Computer Center Crestron QM-FTCC The internati onal version ( QMI-FTCC) i s equippe d with a standa rd IEC-32 0 electrical appliance coupler. The IEC (International Electrotechnical Commission) i s the internati onal standard s and conformity assessment body for all fields of electrotechnology.
Crestron QM-FTCC FlipTop Computer Center Setup Network Wiring CAUTION: I n order to ens ure optim um perform ance over the full ra nge of your installation topology, Crestron Cer tified W ire, and only Crestron Certified Wire, may be used.
FlipTop Computer Center Crestron QM-FTCC QM Network Wiring When connecting multiple QM devices, th e route between a QM origination point (e.g ., QM-FTCC) a nd a QM e ndpoint (e. g., QM-RM CRX-BA) ca nnot have more t han two m idpoints (e.g. , QM-MD7 x2 or ot her QM switc hers).
Crestron QM-FTCC FlipTop Computer Center changed from a personal c omputer (PC) using System Builder ™ or Crestron Toolbox. NOTE: For detailed information on establish ing communication between the PC and control system, refer to “Com munication Settings” o n page 44.
FlipTop Computer Center Crestron QM-FTCC Network Device Tree – Sub-Menu 5. Enter a ne w Net ID an d press Enter . Enter New Net ID Repeat this procedure for each additional network device requiring a Net ID change. Installation NOTE: This sect ion does not apply to NB models .
Crestron QM-FTCC FlipTop Computer Center 3. Carefully press the two small replacem ent buttons in place, making sure LED window faces up. Use care no t to dislodge the mem brane and circuit board. NOTE: The rem ovable buttons fit snugly o n the rubbe r membrane .
FlipTop Computer Center Crestron QM-FTCC Tools Required • Phillips screwdriver • Small flat-blade screwd river (for connecting the VGA cable) The cable support plate must be i nstalled bef ore mountin g the QM-FTCC to a surface. The cables are loope d th rough the cable support plate.
Crestron QM-FTCC FlipTop Computer Center Cable Loops Through the Cable Plate NOTE: Ensure that the cab les have su fficient clearance to enable sm ooth movem ent.
FlipTop Computer Center Crestron QM-FTCC Mounting Parts Supplied with the QM-FTCC PART DESCRIPTION QUANTITY Screw #6-32, Pan Head, Phillips 8 Screw #10, Pan Head, Phillips 4 Mounting Bracket 2 1. Install the eight supp lied #6-32 screws, but do no t tighten (four on th e front side and four on the rear side).
Crestron QM-FTCC FlipTop Computer Center Mounting Bracket Installation NOTE: Be careful not to press the buttons while clo sing the FlipTop, even though the but tons are di sabled whe n the FlipT op begins t o close and all pressed buttons are released.
FlipTop Computer Center Crestron QM-FTCC Underside Connections Ground Wire Connections Proper grounding is r equired. Connect the gro und from the QM transmitter (QM-FTCC) to earth ground. Connect the Cresn et shield at the QM-RMCRX-BA to th e chassis ground provid ed on the QM-RMCRX-BA.
Crestron QM-FTCC FlipTop Computer Center Configuration Software Have a questi on or commen t about Crestr on software? Answers to f requently asked quest ions (FAQs) can be viewed i n the Onli ne Help section of the Crestro n website.
FlipTop Computer Center Crestron QM-FTCC Configuring with SystemBuilder The easiest method of p rogramming, but does not offer as much flexibility as SIMPL Windows. Crestron SystemBuild er offers automati c programmi ng for such residential and commercial applications as a udio dist ribution, home theater, video co nferencing, a nd lighting.
Crestron QM-FTCC FlipTop Computer Center 2. Select the plug-in for a QuickMedia system. SystemBuilder – “Plug-in Selection” Window 3. Select the cont rol processor. NOTE: You can select any 2-Series or QM control processor as the m aster. SystemBuilder – Select a Control Processor (As the Master) 4.
FlipTop Computer Center Crestron QM-FTCC 6. Select the device and then click the Assign QuickMedia Devices and Routing butto n located on the m enu bar, and drag the QM de vices from the library on the right side, to the QM system on the left side.
Crestron QM-FTCC FlipTop Computer Center Default Programming Notice Choosing Yes allows you to select one of the three d efault programming selections. Click the approp riate selection: • Program and Speech – Dual Vol ume Control • Program and Speech – Single Vol ume Control • Program Only Vol ume Control Click OK when f inish ed.
FlipTop Computer Center Crestron QM-FTCC Routing Example – Right- Click on QM Connector 9. Build the progra m. The “Finish” window affo rds an opportun ity to set/reset network IDs an d verify hardware network IDs. 10. After completing your SystemBuilder program, click th e Build and Upload System bu tton .
Crestron QM-FTCC FlipTop Computer Center SystemBuilder – “Finish” Window Setting Net IDs in SystemBuilder SystemBui lder provides a con venient me thod of selecting and assigning Net IDs to devices. 1. Ensure that all network de vices are connecte d to the cont rol system .
FlipTop Computer Center Crestron QM-FTCC SystemBuilder – “Finish” Window 3. On the “Finish” window, click the Set Network IDs … button to assign the network ID s.
Crestron QM-FTCC FlipTop Computer Center SystemBuilder – “Set Network IDs” Window Configuring with SIMPL Windows NOTE: While SIM PL Windows can be use d to configure t he QM-FTCC, Crestron reco mmends System Builder software for configu ring and tuni ng a QuickMedia system.
FlipTop Computer Center Crestron QM-FTCC only. New users m ay be required to regi ster to obtain access to certain areas of the site (including the FTP site). NOTE: The information in this section assu mes that the reader has knowledge of SIMPL Win dows.
Crestron QM-FTCC FlipTop Computer Center QM-FTCC Control Module Within this m odule are three slots, Basic C ontrol, Micr ophone Control s and Buttons.
FlipTop Computer Center Crestron QM-FTCC “Device Settings” Window NOTE: This procedure sets the Net ID for the QM-FTCC in the program only. It does not automatically set the Ne t ID for the QM-FTCC hardware.
Crestron QM-FTCC FlipTop Computer Center NOTE: Use an Anal og Initialize to send a decimal input signal t o the symbol. QM-FTCC Basic Controls – Signal Descriptions SIGNAL TYPE AND NAME DESCRIPTION Digital output: < RGB Detect > Indicates that TTL H-sync is detected on the COMPUTER input.
FlipTop Computer Center Crestron QM-FTCC QM-FTCC Symbol – Detail View of Microphone Controls The parameters that are associated with QM inputs are stored in the transmitter. Input compensation and Mic EQ a re examples of this. This information is then transmitted along with the digital audio.
Crestron QM-FTCC FlipTop Computer Center QM-FTCC Microphone Control – Signal Descriptions SIGNAL TYPE AND NAME DESCRIPTION Digital inputs: < Mic1Mute > < Mic2Mute > Mutes the MIC 1/LINE 1 or MIC 2/LINE 2 audio for as long as the input is high.
FlipTop Computer Center Crestron QM-FTCC QM-FTCC Microphone Control – Si gnal Descriptions (continued) SIGNAL TYPE AND NAME DESCRIPTION Analog outputs: < Mic1G atingL evel- F > < Mic2G atingL evel- F > Indicates the gating level for the corresponding MIC/LINE input.
Crestron QM-FTCC FlipTop Computer Center NOTE: < AttackTime> and < DecayTime> are applied t o both m icrophone inputs. NOTE: The gating level indicators will still fu nction even if the gating functio n is not enabled. NOTE: Nominal indication is reported at 20 dB below input clip lev el.
FlipTop Computer Center Crestron QM-FTCC QM-FTCC Symbol – Detail View of Buttons QM-FTCC Buttons – Signal Descriptions SIGNAL TYPE AND NAM E DESCRIPTION Digital Outputs: Button presses/vertical pa.
Crestron QM-FTCC FlipTop Computer Center QM-FTCC Buttons – Signal Descriptions (continued) SIGNAL TYPE AND NAM E DESCRIPTION Digital output: < FlipTo pOpen > Indicates that the FlipTop cover is fully open. The feedback remains high for as long as the cover is open.
FlipTop Computer Center Crestron QM-FTCC Gain An adjustable amplification to accommodate varying inpu t signal levels. Gating Gating is a function that mutes a microphone signal when the input sound level is below a user-set threshold (gatin g level).
Crestron QM-FTCC FlipTop Computer Center Use the Realtime Mode in SystemBuilder to control phantom pow er, gain and gate settings, and to monitor the gate, normal, and clip level indicators. For information on using SystemBuilder soft ware, refer to the extensive help information provided with the software.
FlipTop Computer Center Crestron QM-FTCC 5. Set the system output volume to a desirable listening level. While providing realistic voice input and backgroun d noise levels, adjust the gating level and attack/decay tim es to eliminate undesired input while providing the best content quality.
Crestron QM-FTCC FlipTop Computer Center Connect the COM B port on the QM-RMCRX-BA control system to one of the COM ports (usually COM 1) on the PC. The QM-RMCRX-BA requires the use of a n ull-m odem RS-232 cable with DB9 female connectors on both ends .
FlipTop Computer Center Crestron QM-FTCC Crestron Toolbox – “Address Book” Window The PC communication settings sp ecified in the address book should match the pr otocol that the QM-RMCRX-B A expects. T he settings a re as follows: • Port = COM 1 through COM 8.
Crestron QM-FTCC FlipTop Computer Center System Info Window NOTE: To enter the console m ode, click the console m ode icon . Uploading a SIMPL Windows Program A control system source file has the extension .smw. A compiled SIMPL Windows file has the extension .
FlipTop Computer Center Crestron QM-FTCC Crestron Toolbox– Tools | System Info 3. Select Functions | SIMPL Pr ogram… Functions Menu – SIMPL Program Selection NOTE: The availa ble functions depend on the type of device. The “SIMPL Progra m” window permits you to browse for a co mpiled program file (.
Crestron QM-FTCC FlipTop Computer Center “SIMPL Program” Window 4. Browse for t he appropriate .s pz file in the “Open” wi ndow, and click Open. “Open” Window 5. When the “SIMPL Program” window reappears , click Send . 6. To verify that the program has been transferred successfully, select Functions | SIMPL Program .
FlipTop Computer Center Crestron QM-FTCC Firmware Upgrade A firmware upgrade file has the extension .upg. To take advantage of all the QM-FTCC features, it is importan t that the unit contains the latest firmware available. Please check the Crestron website for the latest version of firm ware.
Crestron QM-FTCC FlipTop Computer Center 5. The “Firmware” window displays the m odel and current firm ware version. Cli ck Upload New F irmware . “Firmware” Window 6. The Open window allows you to browse to the desired filena me (.upg) file. Click Open to begin the trans fer.
FlipTop Computer Center Crestron QM-FTCC Problem Solving The following table provides corrective action for possible trouble situ ations. If further assistance is required, please contact a Crestron custom er service representative. QM-FTCC Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTIO N Net ID is not correct.
Crestron QM-FTCC FlipTop Computer Center QM-FTCC Troublesh ooting (continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTIO N Incorrect peak setting. Adjust QM-RMCRX-BA peak control until audio is restored. For more information re fer to the latest version of the QM-RMCRX-BA Operations Guide (Doc.
FlipTop Computer Center Crestron QM-FTCC Appendix A: International Receptacles PART NUMBER DESCRIPTION COUNTRIES 6003287 PWR-AU-B POWER RECEPTACLE, AUSTRALIA, 250V, 10A, BLK Australia, Fiji, New Zeala.
Crestron QM-FTCC FlipTop Computer Center Appendix B: QuickMedia Installation and Compensation Installation Notes You must pass audi o through from transm itters to receivers even if you are not using the audi o signal. T he informat ion required for auto-com pensation is transmitted along with the audio.
FlipTop Computer Center Crestron QM-FTCC Auto Compensation with a Self-Peaking Receiver Crestron's inno vative self-peaki ng audio ci rcuit eliminates the need to peak the audio signal. Without self-peaking the same peak and boost v alues are applied eq ually to the video and au dio signals.
Crestron QM-FTCC FlipTop Computer Center Compatibility Charts Under certain circum stances, the audio a nd video m ay be acceptably peaked even though the audio and video path le ngths are different.
FlipTop Computer Center Crestron QM-FTCC KEY: 9 = Good operation. 1. = Operation depends on video rates and i f the audio an d video cable le ngths are closely matched. 2. = In these ca ses, if the audi o and video (although from diffe rent sources), s witch toget her consistentl y, the system will operate normally.
Crestron QM-FTCC FlipTop Computer Center Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise m ay be returned for cr edit, exchange, or service without prior authorizatio n from C RESTRON.
Crestron Electronics, Inc. Operations & Installatio n Guide – DOC. 6313A 15 Volvo Drive Rockleigh, NJ 07647 (2011600) Tel: 888.CRESTRON 08.05 Fax: 201.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Crestron electronic QM-FTCC è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Crestron electronic QM-FTCC - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Crestron electronic QM-FTCC imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Crestron electronic QM-FTCC ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Crestron electronic QM-FTCC, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Crestron electronic QM-FTCC.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Crestron electronic QM-FTCC. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Crestron electronic QM-FTCC insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
