Manuale d’uso / di manutenzione del prodotto CP6921CK9 del fabbricante Cisco Systems
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THE SPECIFICATION S AND INFORMATION REGARDING TH E PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS , INFORMATION, AND RECOMMENDA TIONS IN TH IS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENT ED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.
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v Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unifi ed Communications Manager 7.1 (SC CP) OL-19025-01 CONTENTS Preface xi Overview xi Audience xi Organization xi Relate.
Contents vi Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Understanding Phone Configuration File s 2-5 Understanding.
Contents vii Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 CHAPTER 5 Configuring Featu res, Templates, Services, an.
Contents viii Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Network Statistics 8-7 Device Logs 8-8 Streaming Statist.
Contents ix Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Giving Users Access to the User Options Web Pages A-1 How.
Contents x Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01.
xi Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unifi ed Communications Manager 7.1 (SC CP) OL-19025-01 Preface Overview Cisco Unified IP Phone 6921, 69 41, and 6961 Ad mini stratio n Guide for Cisco Unified Communications Manager 7.
xii Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Preface Related Documentation For more informat ion about Cisco Un.
xiii Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Preface Cisco Unified Communications Manager Administration Related public ations are avai lable at the following URL: http://www .
xiv Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Preface Note Means reader take note . Notes contain helpful suggestions o r refe rences to material not covered in the publicatio n.
CH A P T E R 1-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 1 An Overview of the Cisco Unified IP Phone The Cisco Unified IP Phone 69 21, 6941, and 6961 provi de voice communication over an Internet Protocol (IP) netw ork.
1-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding .
1-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unifi ed IP Phone 6921, 6941, and 6961 4 T ransfer button T r ansfers a call.
1-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 6921, 6941, and 6961 Figure 1-2 shows the main components of the Cisco Unified IP Phone 6941.
1-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding .
1-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 6921, 6941, and 6961 12 Mute button T oggles t he microp hone on o r of f.
1-7 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unifi ed IP Phone 6921, 6941, and 6961 Figure 1-3 shows the main components of the Cisco Unified IP Phone 6961.
1-8 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 6921, 6941, and 6961 5 Conference button C reates a conference call.
1-9 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone What Networkin.
1-10 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone What Networki.
1-11 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone What Features.
1-12 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone What Features.
1-13 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding.
1-14 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of C.
1-15 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of C.
1-16 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring and Installing Cisco Unified IP Phones 5.
1-17 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring a nd Installing Cisco Unified IP Phones 10.
1-18 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of C.
1-19 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring a nd Installing Cisco Unified IP Phones 4.
1-20 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 1 An Overview of the Cisco Unified IP Phone Terminology D.
CH A P T E R 2-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 2 Preparing to Install the Cisco Unified IP Phone on Your Network Cisco Unified IP Phon es enabl e yo u to communicate by using voice o ver a d ata network.
2-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 2 Preparin g to Install the Cisco Unified IP Phone on Your.
2-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 2 Preparing to Install t he Cisco Un ified IP Phone on Your Network Providing Power to the Cisco Un ified IP Phone Y ou can resolve these i ssues by isolating the vo ice tr af fic onto a separate VLAN .
2-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 2 Preparin g to Install the Cisco Unified IP Phone on Your.
2-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 2 Preparing to Install t he Cisco Un ified IP Phone on You.
2-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 2 Preparin g to Install the Cisco Unified IP Phone on Your.
2-7 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 2 Preparing to Install t he Cisco Un ified IP Phone on You.
2-8 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 2 Preparin g to Install the Cisco Unified IP Phone on Your.
2-9 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 2 Preparing to Install t he Cisco Un ified IP Phone on You.
2-10 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 2 Preparin g to Install the Cisco Unified IP Phone on You.
CH A P T E R 3-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 3 Setting Up the Cisco Unified IP Phone This chapter .
3-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Understanding the .
3-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Understanding the .
3-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Understanding the .
3-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Installing the Cis.
3-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Installing the Cis.
3-7 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Installing the Cis.
3-8 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Reducing Powe r Co.
3-9 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Footstand Figur e .
3-10 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Footstand Figur e.
3-11 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Footstand Higher .
3-12 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Mounting the Phon.
3-13 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Configuring Startup Network Settings 2. The screen displays the Cisco Systems, Inc.
3-14 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 3 Setting Up the Cisco Unified IP Phone Configuring St ar.
CH A P T E R 4-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 4 Configuring Settings on the Cisco Unified IP Phone The Cisco Unified IP Phone i ncludes many configurable network settings that yo u may need to mo dify before the phone is functional for your users.
4-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 4 Configuring Se tti ngs on the Cisco U nified IP Phone Configuration Menus on the Cisco Unified IP Phone Displaying a Configuration Menu T o display a con figuration menu, perform t he following steps.
4-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Conf.
4-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 4 Configuring Se tti ngs on the Cisco U nified IP Phone Network Setup Menu Network Setup Menu The Network Setup menu prov ides options for view ing and making a variety of network settings.
4-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Network Setup Menu PC VLAN Allows the phone t o interope rate with 3rd party switches that do not sup port a vo ice V LAN.
4-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 4 Configuring Se tti ngs on the Cisco U nified IP Phone IPv4 Setup Menu Options IPv4 Setup Menu Options The IPv4 Setup menu is a submenu of t he Network Setup menu.
4-7 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone IPv4.
4-8 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 4 Configuring Se tti ngs on the Cisco U nified IP Phone IP.
CH A P T E R 5-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 5 Configuring Features, Templates, Services, and User.
5-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users T.
5-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Features, Templates, Se rvices, and Users Te.
5-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users T.
5-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Features, Templates, Se rvices, and Users Te.
5-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users T.
5-7 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Features, Templates, Se rvices, and Users Te.
5-8 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users T.
5-9 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Features, Templates, Se rvices, and Users Te.
5-10 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users .
5-11 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Features, Templates, Se rvices, and Users T.
5-12 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users Telephony Fea tures Available for the Cisco Unifie d IP Phone Speed-dialing Dials a specified number th at has been previ ously stored.
5-13 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Features, Templates, Se rvices, and Users C.
5-14 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users .
5-15 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Features, Templates, Se rvices, and Users M.
5-16 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users .
5-17 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Features, Templates, Se rvices, and Users C.
5-18 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users .
5-19 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Features, Templates, Se rvices, and Users A.
5-20 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users .
5-21 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Features, Templates, Se rvices, and Users M.
5-22 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 5 Configuring Featur es, Temp lates, Services, and Users .
CH A P T E R 6-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 6 Customizing the Cisco Unified IP Phone This ch apter explai ns ho w yo u custo mize config urat ion files and ph one ri ng sou nds, and how to d isable the phone screen to conserve power .
6-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 6 Customizin g the Cisco Unified IP Phone Creating Custom .
6-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 6 Customiz ing the Cisco Unified IP Phone Configuring the .
6-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 6 Customizin g the Cisco Unified IP Phone Automatically Disabling the Cisco Unifie d IP Phone Backlight http://www .
6-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 6 Customiz ing the Cisco Unified IP Phone Automatically Di.
6-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 6 Customizin g the Cisco Unified IP Phone Automatically Di.
CH A P T E R 7-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 7 Viewing Model Information, Status, and Statistics o.
7-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 7 Viewing M odel Information, Stat us, and Statistics on t.
7-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 7 Viewing Model Information, Status, and Statist i cs on the Cisco Unified IP Phone Status Menu T o exit the Status Messages screen, press the Back softkey .
7-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 7 Viewing M odel Information, Stat us, and Statistics on the Cisco Unifie d IP Phone Status Menu DNS timeout DNS server did not respond .
7-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 7 Viewing Model Information, Status, and Statist i cs on the Cisco Unified IP Phone Status Menu Load rejected HC The application that was downloaded is not compatible with the ph one’ s hardware.
7-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 7 Viewing M odel Information, Stat us, and Statistics on t.
7-7 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 7 Viewing Model Information, Status, and Statist i cs on the Cisco Unified IP Phone Status Menu Step 4 Select S tatus > Network S tatistics.
7-8 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 7 Viewing M odel Information, Stat us, and Statistics on t.
7-9 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 7 Viewing Model Information, Status, and Statist i cs on t.
7-10 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 7 Viewing M odel Information, Stat us, and Statistics on .
CH A P T E R 8-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 8 Monitoring the Cisco Unified IP Phone Remotely Each.
8-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Accessing the Web Page for a Pho ne Accessing the Web Page for a Phone T o access the web page for a Cisco Unified IP Phone, perform the se steps.
8-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Disabling and E nabling Web Page Acce ss – St r e a m 1 —Displays a v ariety o f streamin g stati s tics.
8-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Network Setup Network Setup The Network Setup on a pho ne’ s web page displays network setup i nformation and information about other phone setting s.
8-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Network Setup TFTP Server 1 Primary T rivial File Transfer Prot ocol (TFTP) server used by the phone.
8-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Network Setup Idle URL URL that the phone displays wh en the phone has not been used for the time specified by Idle URL T ime, and no menu is open.
8-7 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Network S.
8-8 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Device L.
8-9 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Streaming Statistics Streaming Statistics A Cisco Unified IP Phone can stream informat ion to and from up to three devices simultaneously .
8-10 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Streami.
CH A P T E R 9-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 9 Troubleshooting and Maintenance This chapter provi des information that can assist you in t roubleshooting problems wi th your Cisco Unified IP Phone or wit h your IP telephony network.
9-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshootin g and Maintenance Resolving Startup Probl.
9-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshooting and Maintenance Resolving Startup Proble.
9-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshootin g and Maintenance Resolving Startup Problems If you are u sing DHCP , check the IP addresse s distributed by your DH CP server .
9-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshooting and Maintenance Resolving Startup Problems Procedure Step 1 From Cisco Unified Communicat ions Manager , choose Device > Phone > Find to locate the phone experiencing problems.
9-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshootin g and Maintenance Cisco Unified IP Ph one.
9-7 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshooting and Maintenance Cisco Unified IP Phone R.
9-8 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshootin g and Maintenance General Tro ubleshootin.
9-9 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshooting and Maintenance General Troubleshootin g Tips Changing the telephon e configuration.
9-10 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshootin g and Maintenance Resetting or Restorin .
9-11 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshooting and Maintenance Monitoring the Voice Qu.
9-12 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshootin g and Maintenance Where to Go for More Trou bleshooting Information Note Concealment ratio and concealment seconds are prima ry measu rements b ased on frame lo ss.
9-13 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unified Communications Manager 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshooting and Maintenance Cleaning the Cisco Un i.
9-14 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manag er 7.1 (SCCP) OL-19025-01 Chapter 9 Troubleshootin g and Maintenance Cleaning the Cisco Uni.
A-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Un ified Communications Manager 7.1 (SCCP) OL-19025-01 APPENDIX A Providing Information to Users Via a Website If you are a system administrator , yo u ar e li kely th e primary source of in formation for Cisco Unified IP Phone users in you r netw ork or company .
A-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix A Providing Information to Users Via a Website How Users .
A-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Appendix A Providing In formation to Users Via a Website How User.
A-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix A Providing Information to Users Via a Website How Users .
B-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Un ified Communications Manager 7.1 (SCCP) OL-19025-01 APPENDIX B Supporting International Users T ranslated a nd localized versions of the Cisco Unified IP Phones are availa ble in several languages.
B-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix B Supporting International Users Support for Inte rnational Call Logging international escape co de for y our location.
C-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Un ified Communications Manager 7.1 (SCCP) OL-19025-01 APPENDIX C Technical Specifications The following sections de scribe th e te chnical specificatio ns for t he Cisco Unified IP Phone 6900 Seri es.
C-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix C Tec hnical Specific ations Cable Specificatio ns Cable Specifications • RJ-9 jack (4-conductor) for hand set and headset connection.
C-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Appendix C Technical Spec ifications Network and Acce ss Port Pin.
C-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix C Tec hnical Specific ations Network an d Access Port Pin.
D-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Un ified Communications Manager 7.1 (SCCP) OL-19025-01 APPENDIX D Basic Phone Administration Steps This appendix pr ovid.
D-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix D Basic Phone Administration Ste ps Adding a U ser to Cis.
D-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Appendix D Basic Phone Ad ministration Ste ps Adding a User to Ci.
D-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix D Basic Phone Administration Ste ps Configuring the Ph one Example : 26640 (John Do e’ s internal company tel ephone number) Step 3 Click Save .
D-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Appendix D Basic Phone Ad ministration Ste ps Configuring the Pho.
D-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix D Basic Phone Administration Ste ps Configuring the Ph one T o ident ify t he setti ngs that ar e containe d in the profile, choose System > Security Profile > Phone Security Profile .
D-7 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Appendix D Basic Phone Ad ministration Ste ps Configuring the Pho.
D-8 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix D Basic Phone Administration Ste ps Performing Fina l End.
E-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Un ified Communications Manager 7.1 (SCCP) OL-19025-01 APPENDIX E Installing the Wall Mount Kit for the Cisco Unified IP.
E-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix E Installing the Wall Mount Kit fo r the Cisco Unified IP.
E-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Appendix E Installing the Wall Mount Kit for the Cisco Unified IP.
E-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix E Installing the Wall Mount Kit fo r the Cisco Unified IP Phone 6921, 6941, and 6961 Installing the Bracket Step 2 Attach the phone bracket to the I P phone ( Figure E-3 ).
E-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Appendix E Installing the Wall Mount Kit for the Cisco Unified IP.
E-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix E Installing the Wall Mount Kit fo r the Cisco Unified IP Phone 6921, 6941, and 6961 Installing the Bracket Step 4 Attach the Ethernet cabl e to the 10/100 SW net work port and wall jack.
E-7 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Appendix E Installing the Wall Mount Kit for the Cisco Unified IP.
E-8 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix E Installing the Wall Mount Kit fo r the Cisco Unified IP.
F-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Un ified Communications Manager 7.1 (SCCP) OL-19025-01 APPENDIX F Cisco Unified IP Phone Non-Lockable Wall Mount This ap.
F-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix F Cisco U nified IP Phone No n-Lockable Wall Mount ADA Non-Lockable Wa ll Mount Kit for 6900 Series The following figu re shows the phone with the wall mount kit from the sid e.
F-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Appendix F Ci sco Unified IP Phone N on-Lockable Wall Mount ADA Non-Lockable W all Mount Kit for 6900 Series • One phone bracket • One wall bracket • Four #8-18 x 1.
F-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix F Cisco U nified IP Phone No n-Lockable Wall Mount ADA Non-Lockable Wa ll Mount Kit for 6900 Series Figur e F-4 Mou nt the W all Brac ket Step 2 Attach the phone bracket to the I P phone.
F-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Appendix F Ci sco Unified IP Phone N on-Lockable Wall Mount ADA Non-Lockable W all Mount Kit for 6900 Series Figur e F-5 At tach Phone Br ack et Step 3 Attach the cables.
F-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix F Cisco U nified IP Phone No n-Lockable Wall Mount ADA No.
F-7 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Uni fied Communications Ma nager 7.1 (SCCP) OL-19025-01 Appendix F Ci sco Unified IP Phone N on-Lockable Wall Mount ADA N.
F-8 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01 Appendix F Cisco U nified IP Phone No n-Lockable Wall Mount ADA No.
IN-1 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unifi ed Communications Manager 7.1 (SC CP) OL-19025-01 INDEX A abbreviated dialing 5-2 AC adapter, connecti ng to 3-5 .
Index IN-2 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manage r 7.1 (SCCP) OL-19025-01 adding manually to Ci sco Unified Communicat ions Manager .
Index IN-3 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unifi ed Communications Manager 7.1 (SC CP) OL-19025-01 verifying settings 9-4 DNS Server 1-5 4-6 documentation a.
Index IN-4 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manage r 7.1 (SCCP) OL-19025-01 hunt group 5-8 log out of hunt groups 5-9 Hypertext Transf.
Index IN-5 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unifi ed Communications Manager 7.1 (SC CP) OL-19025-01 TFTP Server 1 4-7 options Admin.
Index IN-6 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manage r 7.1 (SCCP) OL-19025-01 Private Line Automated Ringdown ( PLAR) 5-10 Programmable .
Index IN-7 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cis co Unifi ed Communications Manager 7.1 (SC CP) OL-19025-01 T TCP 1-10 technical specifications, fo r Cisco Unified I.
Index IN-8 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Gu ide for Cisco Unified Communications Manage r 7.1 (SCCP) OL-19025-01 phones resetting 9-7 physical connection 9-6 services on C.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Cisco Systems CP6921CK9 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Cisco Systems CP6921CK9 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Cisco Systems CP6921CK9 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Cisco Systems CP6921CK9 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Cisco Systems CP6921CK9, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Cisco Systems CP6921CK9.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Cisco Systems CP6921CK9. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Cisco Systems CP6921CK9 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
