Manuale d’uso / di manutenzione del prodotto AIMB-210 del fabbricante Advantech
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User Manual AIMB-210 Intel ® Atom ™ processor N270 1.6 GHz FSB 533 MHz Mini-ITX Motherboard with VGA, L VDS, TV -Out, 6 COM, Dual GbE, 8 USB, 2 SA T A II.
AIMB-210 Us er Manual ii Copyright The document ation and the sof tware included with th is product are cop yrighted 2009 by Advantech Co., Ltd. All r ights are reserv ed. Advantech Co., Ltd . reserves the right to make improvements in the product s descr ibed in this manual at any time without notice.
iii AIMB-210 User Manual A Message to the Customer Advantech Customer Services Each and every Advantech product is built to the most exacting sp ecifications to ensure reliable performance in the harsh and demanding conditio ns typical of indus- trial environments.
AIMB-210 Us er Manual iv Declaration of Conformity FCC This device complies with the requirement s in part 15 of the FCC rules: Operation is subject to t he following two conditions: ! This device may not cause harmful interference ! This device must accept any interference rece ived, including interference that may cause undesired operation.
v AIMB-210 User Manual Memory Comp atibility Brand Size Spe e d V endor PN Advantech PN Memory T ranscend (RoHS) 256 MB DDR2 667 TS32MSQ64V NA Hynix HY5PS121621B FP-Y5 (32x 16) 512 MB DDR2 667 TS6QSJ2.
AIMB-210 Us er Manual vi Ordering Information * Minimum order quantity i s required Product W arranty (2 years) Advantech warrants to you, the origina l purchaser , that each of its product s will be free from defects in materia ls and workmanship for two years from the date of pur- chase.
vii AIMB-210 User Manual Initial Inspection Before you begin installing your motherboar d, please make sure that the following materials have been shipped: ! 1 x AIMB-210 A TOM N2 70 1.
AIMB-210 User Manual viii.
ix AIMB-2 10 User Manual Content s Chapter 1 General Information ............................1 1.1 Introduction .............. ............. ................ ............. ................ ............. .......... 2 1.2 Features ......... ............
AIMB-210 Us er Manual x 2.11.4 External speaker (JFP2 / SPEAKER) ............. ................ ............ 23 2.11.5 Power LED and keyboard lock connector (JFP3 / PWR_LED & KE Y LOCK) ..................... ................ ......... 24 Table 2.3: ATX power supply LED status (No support for AT power) .
xi AIMB-210 User Manual Appendix A Programming the Watchdog Timer .. 61 A.1 Programming the Watchdog Timer .......... ................ ................ ............... 62 A.1.1 Watchdog Timer Overview ........... ................ ................ ....
AIMB-210 User Manual xii Table B.24:System I/O Ports ............. ................ ................ ......... 81 B.24 DMA Channel Assignments ........... ... ............. ............. ................ ............ 82 Table B.25:DMA Channel Assignments .
Chapter 1 1 General Information.
AIMB-210 Us er Manual 2 1.1 Introduction The AIMB-210 is designed with the Int el ® 945GSE and the ICH7M for industrial appli- cations that require both performance computing and enhanced power management capabilities. The mo therboard has on board CPU Intel ® Atom™ N270 1.
3 AIMB-210 User Manual Chapter 1 General Information 1.3 S pecifications 1.3.1 System ! CPU: Intel ® Atom ™ N270 1.6 GHz FSB 533 MHz ! BIOS: Awa rd SPI 16 Mbit BIOS ! System chip set: Intel ® 945G.
AIMB-210 Us er Manual 4 1.3.6 Industrial features ! W atchdog timer: Can generate a system reset. The watchdog timer is pro- grammable, with each unit equal to one second o r one minute (255 levels) ! TPM1.2(optional): Infineon TPM chip SLB9635 TT 1.2 Module Onboard 1.
5 AIMB-210 User Manual Chapter 1 General Information USB56 USB port 5, 6 (on board ) USB78 USB port 7, 8 (on board ) VGA1 VGA connector VGA2 TV -Out connector COM12 Serial port: COM1 (RS232) an d COM2.
AIMB-210 Us er Manual 6 1.5 Board layout: Jumper a nd Connector Locations Figure 1.1 Jumper and Connector Location Figure 1.2 I/O Connectors FPAUD1 KBMS1 COM12 COM4 LPT1 JSETCOM2 COM5 COM6 TVOUT1 LAN2.
7 AIMB-210 User Manual Chapter 1 General Information 1.6 AIMB-210 Board Diagram Figure 1.3 AIMB-210 Board Diagram 2nd L VDS (Optional).
AIMB-210 Us er Manual 8 1.7 Safety Precautions Warning! Always completely disconnect the po wer cord from cha ssis whenever you work with the hardware. Do not ma ke connections while the power is on. Sensitive electronic components can be damaged by sudden power surges.
9 AIMB-210 User Manual Chapter 1 General Information 1.8 Jumper Settings This section provides instructions on how to configure your motherboard by setting the jumpers. It also includes the motherboards's default settings and your options for each jumper .
AIMB-210 Us er Manual 10 1.8.3 COM2 RS 232/422/485 Mo de Selector (JSETCOM2) Users can use JSETCOM2 to select among RS 232/422/485 modes for COM2. The default setting is RS 232.
11 AIMB-210 User Manual Chapter 1 General Information 1.8.5 JPSON1: A TX, A T Mode Selector * Default 1 1 1.8.6 JWDT1: W atchdog Timer Output Option * Default 1 1 T able 1.6: JPSON1: A TX, A T Mode Selector Closed Pins Result 1-2 A T Mode 2-3* A TX Mod e AT M o d e 1-2 closed AT X M o d e 2-3 clos ed T able 1.
AIMB-210 Us er Manual 12 1.9 System Memory The AIMB-210 has one socket for a 200-pin SODIMMx1. All these socket s use 1.8 V unbuf fered double data rate synchronous DRAMs (DDR SDRAM).
Chapter 2 2 Connecting Peripherals.
AIMB-210 Us er Manual 14 2.1 Introduction Y ou can access most of the connectors from the top of the board as it is b eing installed in the chassis. If you have a num ber of cards in stalled or ha ve a packed chassis, you may need to p artially remove the card to make all the connections.
15 AIMB-210 User Manual Chapter 2 Connecting Peripherals 2.3 Primary (IDE1) IDE Connector.
AIMB-210 Us er Manual 16 2.4 USB Port s (LAN1_USB12/LAN2_USB34/USB56/ USB78) The AIMB-210 provides up to eight ports of USB (Universal Serial Bus). The USB interface complies with USB S pecification Rev . 2.0 supporting transmission rate up to 480 Mbps and is fuse protected.
17 AIMB-210 User Manual Chapter 2 Connecting Peripherals 2.5 TV -Out Connector (TVOUT1) T able 2.2: TV -Out Connector (TVOUT1) Pin Signal 1 TV_Pb 2T V _ Y 3 TV_Pr 4G N D 1 2 4 3.
AIMB-210 Us er Manual 18 2.6 VGA Connector (VGA1) The AIMB-210 includes a VGA interface that can drive conventional CR T displays. VGA1 is a stan dard 15-pin D-SUB connector commonly used for VGA. Pin assign- ments for CR T connector VGA1 are det ailed in Appendix B.
19 AIMB-210 User Manual Chapter 2 Connecting Peripherals 2.7 Serial Port s (COM1~COM6) AIMB-210 support s six serial ports. 1 of RS-232/422/485 - COM1, COM2, COM3, COM4, COM5 and COM6. The user can use JSETCOM2 to select among RS 232/ 422/485 modes for COM2.
AIMB-210 Us er Manual 20 2.8 PS/2 Keyboard and Mouse Connector (KBMS1) T wo 6-pin mini-DIN connectors (KBMS1 ) on the motherboard provide connection to a PS/2 keyboard and a PS/2 mouse, respectively .
21 AIMB-210 User Manual Chapter 2 Connecting Peripherals 2.9 CPU Fan Connector (CPU_F AN1) If fan is used, this connector sup ports cooling fans of 500 mA (6 W) or less.
AIMB-210 Us er Manual 22 2.10 System F AN Connector (CHA_F AN1) If fan is used, this connector supports coo ling fans of 500 mA (6 W) or less. 1 2 3.
23 AIMB-210 User Manual Chapter 2 Connecting Peripherals 2.1 1 Front Panel Connectors (JFP1/JFP2/JFP3) There are several external switches to monitor and control the AIMB-210.
AIMB-210 Us er Manual 24 2.1 1.5 Power LED and keyboard lock connector (JFP3 / PWR_LED & KEY LOCK) (JFP3 / PWR_LED&KEY LOCK) is a 5-pin connector for the power on LED and Key Lock function. Refer to Appendix B for det ailed information on the pin assignments.
25 AIMB-210 User Manual Chapter 2 Connecting Peripherals 2.12 Line In, Line Out, Mic In Connector (AUDIO1) Line Out Mic In Line In.
AIMB-210 Us er Manual 26 2.13 Serial A T A Interface (SA T A1, SA T A2) AIMB-210 features a high performance serial A T A interface (up to 150 MB/s) which eases cabling to hard drives with thin and long cables.
27 AIMB-210 User Manual Chapter 2 Connecting Peripherals 2.14 PCI The AIMB-210 provides 1 x PCI slot..
AIMB-210 Us er Manual 28 2.15 Front Head phone Connector (FP AUD1) This connector is for a chassis-mounted fr ont p anel audio I/O module that support s either HD Audio or legacy AC’97 (opti onal) audio standard. Connect one end of the front panel audio I/O mod ule cable to this connector .
29 AIMB-210 User Manual Chapter 2 Connecting Peripherals 2.16 A TX Power Connector (EA TXPWR1) This connector is for an A TX Micro-Fit po wer supply . The plugs from the power sup- ply are designed to fit these connectors in only one orientation. Find th e proper orien- tation and push do wn firmly unti l the connectors completely fit.
AIMB-210 Us er Manual 30 2.17 SPI Flash connector(SPI_CN1) SPI flash card pin header may be used to flash BIOS if AIMB-210 cannot power on. 1.
31 AIMB-210 User Manual Chapter 2 Connecting Peripherals 2.18 LCD Inverter Connector INV1 & INV2 (Optional) Note! ! Signal Description Signal Signal Description VR Vad j=0.
AIMB-210 Us er Manual 32 2.19 L VDS Connector L VDS1 & L VDS2 (Optional).
33 AIMB-210 User Manual Chapter 2 Connecting Peripherals 2.20 Digit al I/O Connector (DIO1).
AIMB-210 Us er Manual 34.
Chapter 3 3 BIOS Operation.
AIMB-210 Us er Manual 36 3.1 Introduction Advantech provides a full-featured A ward BIOS 6.0 that delivers superior perfor- mance, compatibility and fun ctionality for manufactures of Industrial PCs and embedded boards; it s many options and extensions let you customize your products to a wide ra nge of designs and targe t markets.
37 AIMB-210 User Manual Chapter 3 BIOS Operation 3.2.1 Main Menu Press <Del> to enter AwardBIOS CMOS Setup Utility , the Main Menu will appear on the screen. Use arrow keys to select among the items and press <Enter> to accept or enter the sub-menu.
AIMB-210 Us er Manual 38 3.2.2 S t andard CMOS Features ! Date The date format is <weekday>, <month>, <day>, <year>. ! Tim e The time format is <hour> <minute> <se cond>, based on 24-hour time. ! IDE Channel 0 Master/Slave IDE HDD Auto-Detection Press "Enter" for automatic device detection.
39 AIMB-210 User Manual Chapter 3 BIOS Operation 3.2.3 Advanced BIOS Features ! CPU Feature This item allows users to adju st CPU features. ! Hard Disk Boot Priority This item allows users to select boo t sequence for system device HDD, USB- HDD, SCSI, RAID.
AIMB-210 Us er Manual 40 Four delay rate options are 250, 500, 750 and 1000. ! Security Option [Setup] ! APIC Mode [Enabled] This item allows user to e nabled of disabled “Advanced Programmable Interrupt Controller”.
41 AIMB-210 User Manual Chapter 3 BIOS Operation ! System Memory Frequency [Auto] This item allows user to adjust memo ry frequency to improvement performance. ! PCI Express Root port Func [Press Enter] This item allows the user to adju st PCIE port on, off or au to.
AIMB-210 Us er Manual 42 3.2.5 Integrated Peripherals ! OnChip IDE Device This item enables users to set the OnChip IDE device sta tus, including some of new chipset s also support SA T A devices (Serial-A T A). ! Onboard Device This item enables users to set the O nboard device st atus, including enabling AC97, and LAN devices.
43 AIMB-210 User Manual Chapter 3 BIOS Operation ! Super IO Device This item enables users to set the Supe r IO device status, includin g enabling of COM, and LPT . ! Onboard Serial port 1 [3F8 / IRQ4] This item allows user to adjust serial p ort 1 of address and IRQ.
AIMB-210 Us er Manual 44 ! Onboard Seria l port 4 [4E0/IRQ1 1] This item allows user to adjust serial port 4 of address and IRQ. ! Onboard Seria l port 5 [4F8/IRQ10] This item allows user to adjust serial port 4 of address and IRQ. ! Onboard Seria l port 6 [4E8/IRQ1 1] This item allows user to adjust serial port 4 of address and IRQ.
45 AIMB-210 User Manual Chapter 3 BIOS Operation 3.2.7 Security Chip Configuration (Optional Item) 3.2.8 TPM Support The items in this menu allow you to set the TPM (T rusted Platform Mo dule) fea- tures. Select an item and then press <Enabled> to display the configuration options.
AIMB-210 Us er Manual 46 3.2.9 Power Management Setup ! Power-Supply T ype [A TX] This item allows user to set power-supply type, A TX or A T mode. ! ACPI Suspend T ype [S3(STR)] This item allows user to select sleep st ate when in suspend.
47 AIMB-210 User Manual Chapter 3 BIOS Operation ! Modem use IRQ [3] This item allows users to determine which IRQ the MODEM can use. ! Suspend Mode [Disabled] This item allows users to set a delay time . If system inactivi ty exceeds the delay time, all devices except the CPU will be shu t off.
AIMB-210 Us er Manual 48 3.2.10 PnP/PCI Configurations ! Reset Configuration Dat a [Disabled] The default is Disabled. Sele ct Enabled to reset Extend ed System Configuration Data (ESCD) if yo u have installed a new ad d-on card, and system configur ation is in such a state t hat the OS cannot boot.
49 AIMB-210 User Manual Chapter 3 BIOS Operation 3.2.1 1 PC Health St atus ! ACPI Shut down T emperature [Disabled] The system will shut down automatically if the CPU temperature goes over t he selected setting. ! CPU W arning T emperature [Disabled] The system will give an automatic warning if the CPU temp erature goes over the selected setting.
AIMB-210 Us er Manual 50 3.2.13 Load Setup Default s 3.2.14 Set Password Note! Load Setup Defaults loads the default system values dire ctly from ROM. Useful if the stored record created by the Setu p program should ever become corrupted (and therefore un usable).
51 AIMB-210 User Manual Chapter 3 BIOS Operation T o Est ablish Password 1. Choose the Set Password option from th e CMOS Setup Utility main menu and press <Enter>. 2. When you see “Enter Password”, e nter the desired password and pre ss <Enter>.
AIMB-210 Us er Manual 52 3.2.15 Save & Exit Setup 3.2.16 Quit without Saving Note! Typing “Y” will quit the BIOS Setup Utility and save user set up values to CMOS. Typing “N” will return to BIOS Setup Utility. Note! Typing “Y” will quit the BIOS Setup Utility without saving to CMOS.
Chapter 4 4 Chipset Software Installation Utility.
AIMB-210 Us er Manual 54 4.1 Before Y ou Begin T o facilitate the installation of the enhanced disp lay drivers and utility software, read the instructions in this chapter carefully . The drivers for the AIMB-210 are located on the software inst allation CD.
55 AIMB-210 User Manual Chapter 4 Chipset Software Installation Utility 4.3 Windows XP Driver Setup 1. Insert the driver CD into your system' s CD-ROM drive. Y ou can see the driver folder items. Navigate to the "Drv_INF" folder and click "infinst_ autol.
AIMB-210 Us er Manual 56.
Chapter 5 5 VGA Setup.
AIMB-210 Us er Manual 58 5.1 Introduction T o benefit from the Intel ® 945GSE integrated graphics controller , you need to install the VGA driver . The Intel ® 945GSE integrated graphics controller includes the follow- ing features: ! Intel ® Graphics Media Accelerator 950: Incorporating the latest Microsof t* DirectX*9 support capabi lities.
Chapter 6 6 LAN Configuration.
AIMB-210 Us er Manual 60 6.1 Introduction The AIMB-210 has a dual Gigabit Ethern et LAN via dedicated PCI Express x 1 bus (Realtek RTL8 1 1 1C), which offers bandwid th of up to 500 MB/sec, eliminating the bottleneck of network dat a flow and incorporating Gigab it Ethernet to operate at 1000 Mbps.
Appendix A A Programming the Watchdog Timer.
AIMB-210 Us er Manual 62 A.1 Programming the W atchdog Timer The AIMB-210's watchdo g timer can be used to monitor system sof tware operation and take corrective action if the sof tware fails to function wit hin the programmed period. This section describes the ope ration of the watchdog timer and how to pro- gram it.
63 AIMB-210 User Manual Appendix A Programming the Watchdog Timer Unlock W83627DHG Select register of watchdog timer Enable the function of the watchdog timer Use the function of Lock W83627DHG the wa.
AIMB-210 Us er Manual 64 T able A.1: W atch dog Timer Registers Address of Register (2 E) Attribute Read/W rite V alue (2F) & description 87 (hex) ----- Wr ite this address to I/O address port 2E (hex) twice to unlock the W83627DHG . 07 (hex) write Write 08 ( hex) to select register of watchdog timer .
65 AIMB-210 User Manual Appendix A Programming the Watchdog Timer A.1.3 Example Program 1. Enable watchdog timer and set 10 sec. as timeout interval ;--------------------------------------------------.
AIMB-210 Us er Manual 66 ;----------------------------------------------------------- Mov al,07h ; Select registers of wat chdog timer Out dx,al Inc dx Mov al,08h Out dx,al ;--------------------------.
67 AIMB-210 User Manual Appendix A Programming the Watchdog Timer Dec dx ; Enable the function of watch dog timer Mov al,30h Out dx,al Inc dx Mov al,01h Out dx,al ;------------------------------------.
AIMB-210 Us er Manual 68 ;----------------------------------------------------------- Dec dx ; Lock W83627DHG Mov al,0aah Out dx,al 5. Generate a time-out signal witho ut timer counting ;-------------.
Appendix B B I/O Pin Assignments.
AIMB-210 Us er Manual 70 B.1 Parallel Port (LPT1) * Low activity B.2 USB Header (USB56, USB78) T able B.1: Parall el Port (LPT1) Pin Signal Pin Signal 1 STROBE* 14 AUTOFD* 2D 0 1 5 E R R 3D 1 1 6 I N .
71 AIMB-210 User Manual Appendix B I/O Pin Assignments B.3 VGA Connector (VGA1) B.4 RS-232 Interface T able B.3: VGA Connector (VGA1) Pin Signal Pin Signal 1 RED 9 CR T_VCCIN 2V G A _ G 1 0 G N D 3V G A _ B 1 1 N / C 4 N/C 12 V_SDA T 5 GND 13 H-SYNC 6 GND 14 V -SYNC 7 GND 15 V_SCLK 5 15 1 11 10 6 T able B.
AIMB-210 Us er Manual 72 B.5 RS-232/422/485 Setting Interface (JETCOM2) B.6 SPI_CN1: SPI Fresh Card Pin Connector T able B.5: RS-232/ 422/485 Setting Interface (JETCOM2) Pin Signal Pin Signal 1 R_SINA.
73 AIMB-210 User Manual Appendix B I/O Pin Assignments B.7 PS/2 Keyboard and Mous e Connector (KBMS1) B.8 CPU Fan Power Connector (CPU_F AN1) T able B.7: PS/2 Keyboard an d Mouse Connector (KBMS1) Pin Signal 1 KB DA T A 2N / C 3G N D 4 KB VCC 5 KB CLK 6N / C 7M _ D A T A 8N / C 9G N D 10 M_VCC 11 M _ C L K 12 N/C T able B.
AIMB-210 Us er Manual 74 B.9 System Fan Power Connector (CHA_F AN1) B.10 Power LED & Keyboard Lock Connector (JFP3) Y ou can use an LED to indicate when the single board computer is on. Pin 1 of JFP3 supplies the LED's power , and Pin 3 is the ground.
75 AIMB-210 User Manual Appendix B I/O Pin Assignments B.1 1 HDD LED and External Speaker Connector (JFP2/HDD LED and SPEAKER) The single board computer has its own buzzer . Y ou can also connect it to the external speaker on your compute r chassis. B.
AIMB-210 Us er Manual 76 B.13 A TX Power Connector (EA TXPWR1) B.14 USB/LAN port s (LAN1_USB12/LAN2_USB34) T able B.13: A TX Power Connector (A TX2) Pin Signal Pin Signal 1 +3.3 V 2 +3.3 V 3G N D 4 + 5 V 5G N D 6 + 5 V 7G N D 8 P O K 9 5 VSB 10 12 V 1 1 +3.
77 AIMB-210 User Manual Appendix B I/O Pin Assignments B.15 Line In, Line Out, Mic In Connector (AUDIO1) B.16 Serial A T A0/1 (SA T A1/SA T A2) B.17 A T/A TX Mode (PSON1) B.
AIMB-210 Us er Manual 78 B.19 GPIO Pin Header (GPIO1) T able B.19: A T/A TX Mode (PSON1) Pin Signal Pin Signal 1 DIO_GP20 2 DIO_G P10 3 DIO_GP21 4 DIO_G P1 1 5 DIO_GP22 6 DIO_G P12 7 DIO_GP23 8 DIO_G .
79 AIMB-210 User Manual Appendix B I/O Pin Assignments B.20 L VDS Connector: L VDS1 & L VDS2 (Optional) T able B.20: L V DS1 Connector (Optional) Pin Signal Pin Signal 1 VDDSAFE_1 2 VDDSAFE_2 3G N.
AIMB-210 Us er Manual 80 B.21 L VDS Power Jumper (JL V1, JL V2) * default setting T able B.21: L VDS2 C onnector (Optional) Pin Signal Pin Signal 1 VDDSAFE_1 2 VDDSAFE_2 3 GND_1 4 GND_7 5 VDDSAFE_3 6 .
81 AIMB-210 User Manual Appendix B I/O Pin Assignments B.22 L VDS Invert: INV1 & INV2 (Optional) B.23 System I/O Port s T able B.23: L VDS Power Ju mper Pin Signal 1 VCC12 2G N D 3B K L T E N 4V B R 5V C C T able B.
AIMB-210 Us er Manual 82 B.24 DMA Channel Assignment s B.25 Interrupt Assignment s B.26 1st MB Memory Map T able B.25: DMA Channel Assignments Channel F unction 0 Available 1 Available 2 Floppy disk (8-bit transfer) 3 Available 4 Cascade for DMA controller 1 5 Available 6 Available 7 Available T able B.
83 AIMB-210 User Manual Appendix B I/O Pin Assignments.
www .advantech.com Please verify specifications be fore quoting. This guide is intended for reference purposes only . All product specifications are subj ect to change without notice.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Advantech AIMB-210 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Advantech AIMB-210 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Advantech AIMB-210 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Advantech AIMB-210 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Advantech AIMB-210, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Advantech AIMB-210.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Advantech AIMB-210. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Advantech AIMB-210 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
