Manuale d’uso / di manutenzione del prodotto 4000 del fabbricante Bizfon
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Bizfon Manual I: Installation Guide Bizfon2000 and Bizfon4000; ( SW Version 3.1.x) Copyright and Trademarks Copyright © 200 3-2006. All Ri ghts Reserved . Bizfon2000 a nd Bizfon4000 are registered tr ademarks of Bi zfon, Inc. Mi cro- soft, Windows, and the Windows logo are registered trade marks of Microsoft Corpor ation.
Bizfon Manual I: Installation Guide Bizfon2000 and Bizfon4000; ( SW Version 3.1.x) If the Bizfon caus es harm to the telepho ne network, the telephone co mpany will notify you in a dvance that a tempo.
Bizfon Manual I: Installation Guide Table of Contents Manual I: Installation Guide ........................................................ 5 About T his Inst allation Guid e ............................................................................
Bizfon Manua l I: I nstal latio n Guid e About T his In stal lation Guid e About This Installation Guide This Installation Guide explains the insta llation of the Bizfon IP PBXs of Bizfon2000 and Bizfon4000.
Bizfon Ma nual I: I nstalla tion Gu ide Requir ements Requirements • One 120/240 VAC power outlet in close proximity to the Bizfon. • One RJ45 Ethernet 10/100 broadband Internet co nnection. • At least one RJ11 telephone connection is recommended to conn ect the Bizfon to the PSTN network (all Bizfon IP PBXs with FXO ports).
Bizfon Manual I: Installation Guide Hardware Overview Hardware Overview The Rear Panels of Bizfon2000 and Biz fon4000 Fig. I-1: Bizfon's Rear Panels (1) 1 Power supply socket. Use only the pow er adapter delivered with the Bizfon . 2 LINE sockets to connect the Bizfon to the PSTN network using standard analog phone service.
Bizfon Manual I: Installation Guide Hardware Overview Bizfon’s Front Panel LEDs Fig. I-2: Bizfon's Front Panel LEDs Busy green Status of CPU 1 off : no power on or blinking : normal activity on.
Bizfon Manual I: Installation Guide Hardware Overview LED indication during a fir mware update A firmware update is indicated by the red ( Fault ) a nd yellow ( Info ) LEDs. Both will blink si- multaneously for about two minutes while the firmware is being updated.
Bizfon Manual I: Installation Guide Step 1: Installing the Bizfon Step 1: Insta lling the Bizfon Network ing Overv iew To establish a connection between the Intern et and your local area network (LA N), an ac- cess router is needed.
Bizfon Manual I: Installation Guide Step 1: Installing the Bizfon LAN/WAN Connection Options • A Bizfon IP PBX with an Ether net WAN port behind a router, which is connec ted to a cable or xDSL mode m. Fig. I-3: Configuration: Bi zfon behind a router In this configuration (Fig.
Bizfon Manual I: Installation Guide Step 1: Installing the Bizfon Please Note: The Admin PC is connected to the Bizfon LAN port to access the Web Man- agement of the Bizfon. After the initial confi guration has been completed, this PC can then be moved to the LAN and connect to the Bizfon over a switch (see Fig.
Bizfon Manual I: Installation Guide Step 1: Installing the Bizfon Connecting the Har dware • Bizfon4000 behind a router Bizfon2000 is connected accordingly. Fig. I-7: Installati on: Bizfon400 0 behind a rout er • Bizfon4000 used as Interne t access router Bizfon2000 are connected accordingly.
Bizfon Manual I: Installation Guide Step 1: Installing the Bizfon ready installed, simply connect the RJ11 f rom the existing phone to the Bizfon FXO • , use a crossover cable from the LAN interface of the Bizfon to the Internet service via a cable or DSL modem.
Bizfon Manua l I: In stallat ion Gu ide Step 2.1 : Logg ing in t o the Q uadro Step 2: Configuri ng the Bizfon Bizfon IP PBXs with Ethernet WAN up- link do not require further configuration in two cases: • The Bizfon is connecte d behind a basic router that has no con- flicts with the S TUN protocol .
Bizfon Manua l I: In stallat ion Gu ide Step 2.1 : Logg ing in t o the Q uadro Step 2.1: Logging in to Bizfon • Start a browser (MS Internet Expl orer, Netscape, Opera) on a PC connected to the LAN port. • Enter http://172.30.0.1 (Bizfon’s default LAN IP a ddress) into the address field.
Bizfon Manual I: Installation Guide Step 2.2: System Configuration W izard Step 2.2: System Con figuration Wizard Select the Syst em Conf igurat ion Wizard from the System menu.
Bizfon Manual I: Installation Guide Step 2.2: System Configuration W izard DHCP Settings for the LAN Inter face If the DHCP server is enabled, the Bizfon will aut omatically assign dynamic IP addresses to the stations connected to its LAN port.
Bizfon Manual I: Installation Guide Step 2.2: System Configuration W izard The Bizfon obtains the correct time automatically over th e Internet from a time server. If you are not located in the US/Central standard time z one, you will need to change the Tim e- zone to your region.
Bizfon Manual I: Installation Guide Step 2.2: System Configuration W izard Finishing the System Configuration Wizar d Fig. I-15: System C onfiguration Wizard finishing page Click on Finish to complete the System Configuration Wizard. The Bizfon will then stop in- ternal functions and apply the changes made in the Wizard.
Bizfon Manual I: Installation Guide Step 2.2: System Configuration W izard tings, make sure that the IP address of the P C connected to Bizfon is still within the speci- fied IP address range, otherwise your PC ma y not establish a connection to Bizfon.
Bizfon Manua l I: Ins tallat ion Gu ide Step 2.3 I ntern et Conf igura tion W izard Step 2.3: Internet Configuration Wizard Open the Internet C onfiguration Wizard by sele cting the corresponding menu item on the Syst em menu.
Bizfon Manua l I: Ins tallat ion Gu ide Step 2.3 I ntern et Conf igura tion W izard This information will be needed to be inserted in the Internet Config uration Wizard. plink Co nfig uratio n rface Protocol and enter the WAN Interface B andwidth to as- sure the qualit U Select the desired WAN Inte y of IP calls.
Bizfon Manua l I: Ins tallat ion Gu ide Step 2.3 I ntern et Conf igura tion W izard Fig. I-20: WAN IP Co nfiguration pag e Click on Next to display the WAN Interface Configuration page.
Bizfon Manua l I: Ins tallat ion Gu ide Step 2.3 I ntern et Conf igura tion W izard PPP/PPTP Configuration Enter the IP address of the PPTP server into the PPTP Serv er text field. Choose the encryption for the traffic over the PPTP interface from the Encr yption drop down list.
Bizfon Manua l I: Ins tallat ion Gu ide Step 2.3 I ntern et Conf igura tion W izard WAN Interface Configur ation If your ISP requires a specific MAC address, (f or example, for authentication), it can be en- tered on this page. The required MAC address can be entered into the Us er defined field.
Bizfon Manua l I: Ins tallat ion Gu ide Step 2.3 I ntern et Conf igura tion W izard If Fixed Nameserver Address is selected, manually enter the IP addresses prov ided by your ISP for the name server and the alternative name server. Clicking Next shows the summary page of the Internet Configuration Wizard.
Bizfon Manua l I: Ins tallat ion Gu ide Step 2.3 I ntern et Conf igura tion W izard Step 2.4: Firewall Configuration By default, Firewall configuration on the Bizfon has medium security, which denies any in- coming traffic from the WAN except for voice traffic.
Bizfon Manua l I: Ins tallat ion Gu ide Step 2.3 I ntern et Conf igura tion W izard Step 2-A: Using IP Lines The basic configuration procedure for Bizfon IP P BXs that use IP lines is exactly the same as described in Step 2.
Bizfon Manua l I: Ins tallat ion Gu ide Step 2.3 I ntern et Conf igura tion W izard Insert the SIP Phone’s MAC address in the corresponding fields. The MAC address of an IP phone is usually printed on the back of the phone’s base unit.
Bizfon Manua l I: Ins tallat ion Gu ide Step 2.3 I ntern et Conf igura tion W izard Supported SIP Phone s Below is the list of SIP phones that can be automat ically configured to work with Bizfon IP PBXs: • Snom 190 (Application version 3.60s) • Snom 200 (Application version 3.
Bizfon Manual I: Installation Guide Step 4: Making/Receiving Calls Step 3: Making/Receiv ing Calls Attention: B y default, the Bizfon is preconfigured with de fault SIP registratio ns that allow Bizfon users to call other Bizfon users o ver IP. These registrations are i n- cluded for test purposes an d can not be modif ied.
Bizfon Manual I: Installation Guide Step 4: Making/Receiving Calls Fig. I-28: Extensio ns Management p age To do so, click on the box in the first colu mn next to the extension to edit and click the Edit button. When the page opens, go to General Se ttings and edit the Display Name and click the Save button.
Bizfon Manua l I: I nstal latio n Guid e Append ix: P C DHCP S etting s Appendix: PC DHCP Settings The Bizfon LAN port has a D HCP server that provides DHCP IP ad dresses to devices con- nected to the LAN either directly or through an Ethernet hub or switch.
Bizfon Manua l I: I nstal latio n Guid e Append ix: P C DHCP S etting s 4. Choose Obtain an IP address automati - cally and Obtain DNS server address automaticall y s elections and press Ad - vanced button. 5. You will see the entry DHCP Enabled . 6. Click OK three times to close all windows.
Bizfon Manual I: Installation Guide Appendix: Changing the Adm in Password Appendix: Cha nging the Admin Pass word For security reasons, it is recommended that you change the de fault admin password. The username of the administrator ( admin ) cannot be changed.
Bizfon Manua l I: In stalla tion G uide Append ix: C onfig uring SI P NAT Traver sal Appendix: Co nfiguring NA T Traversal NAT or Network Address Translation is a co mmon feature used to expand the use of con- nected PCs and other networked devices withou t having to use multiple global Internet public IP addresses.
Bizfon Manua l I: In stalla tion G uide Append ix: C onfig uring SI P NAT Traver sal Fig. I-31: NAT Trav ersal Setting s – General Setting Go to SIP Parameters page. Fig. I-32: NAT Trav ersal Setting s - SIP Paramet ers Select Use Manual NAT Traversal and enter the WAN IP address of the router into the Mapped Host text field.
Bizfon Manua l I: In stalla tion G uide Append ix: C onfig uring SI P NAT Traver sal • Enter the WAN IP address of the router into the Mapped Host text field.
Bizfon Manual I: Installation Guide Appendix: Checking the Conn ections Appendix: Check ing the C onnections If the system doesn’t seem to be working prope rly, even when all the cables are connected properly, it may be helpful to S tart Network Diag nostics: The WAN link, IP configuration , gateway, DNS server, and STUN-NAT will all be checked.
Bizfon Manual I: Installation Guide Appendix: Checking the Conn ections If diagnostics are successful, but you are still unable to place a call to 899# then check the SIP registration status. Open the SIP Registration Status page using the Bizfon management System menu item Status .
Bizfon Manual I: Installation Guide Appendix: Checking the Conn ections Bizfon2000 and Bizfon4000 (S W Version 3.1.x) 42 BIZFON Inc. Copyright 2006 All rights reserved QIG-BIZFON-00-21.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Bizfon 4000 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Bizfon 4000 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Bizfon 4000 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Bizfon 4000 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Bizfon 4000, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Bizfon 4000.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Bizfon 4000. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Bizfon 4000 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
