Manuale d’uso / di manutenzione del prodotto STB-1001S2 del fabbricante ZyXEL Communications
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www .zyxel.com STB-1001S2 IP Set-T op Box User ’ s Guide Ve r s i o n 1 . 0 0 9 /2008 Edition 1 DEFAULT LOGIN Password 12345 6.
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About This User's Guide STB-1001S2 User’s Gu ide 3 About This User's Guide Intended Audience This manual is intended for people who want to configure the STB using the menu system. Y ou should have at lea st a ba sic knowledge of TCP/IP netw orking concepts and topo logy .
Document Conventions STB-1001S2 User ’s Guide 4 Document Conventions W arnings and Notes These are how warnings and notes are shown in this User ’ s Guide.
Document Conventions STB-1001S2 User’s Gu ide 5 Icons Used in Figures Figures in this User ’ s Guide ma y use the fo llowing generic icon s. The STB icon is not an exact representation of your STB.
Safety Warnings STB-1001S2 User ’s Guide 6 Safety Warnings 1 For your safety , be sure to read and follow all warni ng notices and instructions. • Do NOT use this product near water , for example, in a wet basement or near a swimming pool. • Do NOT expose your device to dampness, dust or corrosive liquids.
Contents Overview STB-1001S2 User’s Gu ide 7 Contents Overview Using the STB ...... ..................................................................................... ...................... ....... 15 Introducing the STB ............ ............
Contents Overview STB-1001S2 User ’s Guide 8.
Table of Contents STB-1001S2 User’s Gu ide 9 Table of Contents About This User's Guide ........................................... ............................................................. .. 3 Document Conventions..........................
Table of Contents STB-1001S2 User ’s Guide 10 Chapter 3 T roubleshooting .............................................................................. .................................. ...... 31 3.1 Power , Hardware Connections, and LEDs ...... ..
List of Figures STB-1001S2 User’s Gu ide 11 List of Figures Figure 1 Application overview ...... ................. ................... ................ ................... ................. ... ................ 17 Figure 2 LEDs .............. ......
List of Figure s STB-1001S2 User ’s Guide 12 Figure 39 Macintosh OS 8/9: TCP/IP ....... .................... ................ ................... ................ .............. ......... 55 Figure 40 Macintosh OS X: Apple Menu ............ ........
List of Tables STB-1001S2 User’s Gu ide 13 List of Tables T able 1 LEDs ................. ................. ................... ................ ................ ................ ............ ................. ....... 18 T able 2 Rear Panel Connections .
List of Tables STB-1001S2 User ’s Guide 14.
15 P ART I Using the STB Introducing the STB (17) The Menu System (21) T roubleshooting (31) Product Specification s (35).
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STB-1001S2 User’s Gu ide 17 C HAPTER 1 Introducing the STB This chapter introduces the main applications and features of the STB. It also introduces the ways in which you can manage the S TB. 1.1 Overview Y our STB is an IP Set-T op Box. Use it to watch Internet T elevision (IP TV) and V ideo on Demand (VOD) on your television.
Chapter 1 Introducing the STB STB-1001S2 User ’s Guide 18 1.2 LEDs This section describes the LEDs (lig hts) on the front of the STB. Figure 2 LEDs 1.3 Rear Panel Connections This section describes the rear of the STB. T able 1 LEDs LED ST A TUS DESCRIPTION POWER On Blinking The STB is starting up, or is in st a ndby mode.
Chapter 1 Introducing the STB STB-1001S2 User’s Gu ide 19 Figure 3 Rear Panel C onnections 1.4 Resetting the STB T o reset the STB to its factory defaults, use the System Setup menu (see Section 2.2.4 on page 24 ). T able 2 Rear Panel Connections LABEL DESCRIPTION ON/OFF Use this switch to turn the STB on or off.
Chapter 1 Introducing the STB STB-1001S2 User ’s Guide 20.
STB-1001S2 User’s Gu ide 21 C HAPTER 2 The Menu System This chapter discusses the STB’ s menus. These menus are displayed on the screen of the television connected to the STB, and op erated using the STB’ s remote control.
Chapter 2 The Menu System STB-1001S2 User ’s Guide 22 Figure 4 The Home Menu 2 Press the MENU key on the remote contro l. Th e V ideo Setup menu displays (see Section 2.2.2 on page 22 ). T o leave the basic setup menus, press the HOME key on the remote control at any time.
Chapter 2 The Menu System STB-1001S2 User’s Gu ide 23 " Do not change the Mode in this menu! If you do so, the picture on your TV may not display correctly . NTSC is supp orted in North American televisions, and P AL is supported in European televisions.
Chapter 2 The Menu System STB-1001S2 User ’s Guide 24 The following table describes the labels in this screen. 2.2.4 System Setup Menu Use the System Setup menu to check the STB’ s date an d time settings, cha nge the time zone, and activate or deactivate Daylight Saving T ime.
Chapter 2 The Menu System STB-1001S2 User’s Gu ide 25 Figure 8 The Language Setup Menu 2.2.6 The Factory Default Menu Use this screen to return th e STB to its default settings. Figure 9 The Factory Default Menu Click Factory Default to return the STB to i ts original settings.
Chapter 2 The Menu System STB-1001S2 User ’s Guide 26 1 Ensure that the STB is set up and working correctly , as shown in the Quick S tart Guide. 2 Press Menu to enter the menu system. 3 Press the blue key on the remote controller three times. The Login menu display s.
Chapter 2 The Menu System STB-1001S2 User’s Gu ide 27 2.3.3 The Advanced Setup: Network Menu Use this menu to set up the STB’ s IP addres s, media server information, and homepage. This menu differs according to the Mode you select. • Select DHCP to have the STB obtain a dynami c IP address automatically from a DHCP server .
Chapter 2 The Menu System STB-1001S2 User ’s Guide 28 2.3.3.2 Network: St atic IP Address Select St a t i c in the Network menu. The following menu displays. Figure 13 The Network: S tatic IP Menu The following table describes the labels in this menu that were not already described in table 7 .
Chapter 2 The Menu System STB-1001S2 User’s Gu ide 29 2.3.3.3 Network: PPPoE Select PPPoE in the Network menu. The follo win g menu displays. Figure 14 The Network: PPPoE M enu The following table describes the labels in this menu that were not already described in table 7 .
Chapter 2 The Menu System STB-1001S2 User ’s Guide 30 If you want to get new firmware from the auto-configuration server , click Upgrade Now . The STB contacts the autoconfiguration server and downloads the firmware. If the following screen displays, the STB cannot reach the autoconfiguration server .
STB-1001S2 User’s Gu ide 31 C HAPTER 3 Troubleshooting This chapter offers some sugg estions to solve problems you might encounter . The potential problems are divided into the following categories. • Power , Hardware Connections, and LEDs • STB Access and Login • Internet Access 3.
Chapter 3 Tr oub l es ho ot ing STB-1001S2 User ’s Guide 32 2 Check the hardware connections. See the Quick Start Guide and Section 1.3 on page 18 . 3 Inspect your cables for damage. Contact th e vendor to replace an y damaged cables. 4 T urn the STB off and on.
Chapter 3 Troubleshooting STB-1001S2 User’s Gu ide 33 3.3 Internet Access V I cannot access IPTV or VOD services. 1 Check the hardware connections , and make su re the LEDs are beha ving as expected. See the Quick S tart Guide and Section 1.2 on page 18 .
Chapter 3 Tr oub l es ho ot ing STB-1001S2 User ’s Guide 34.
STB-1001S2 User’s Gu ide 35 C HAPTER 4 Product Specifications This chapter gives details about your STB’ s hardware and firmware features. 4.1 General STB Sp ecifications The following tables summarize the STB’ s hardware and firmware features. T able 10 Hardware Specifications SPECIFICATIO N DESCRIPTION Dimensions (W x D x H) 190 x 130.
Chapter 4 Pro du ct Spec ifications STB-1001S2 User ’s Guide 36 The following list, which is not exhaustive, i llustrates the standards su pported in the STB.
Chapter 4 Product Specifications STB-1001S2 User’s Gu ide 37 4.2 Power Adaptor S pecifications W all-mounting Instructions " It is recommended that you do NOT wa ll-mount the STB. W all-mounting kit is not included. Complete the following step s to hang your STB on a wall.
Chapter 4 Pro du ct Spec ifications STB-1001S2 User ’s Guide 38 3 Do not insert the screws all the way into th e wall. Leave a small gap of about 0.5 cm between the heads of the screws and the wall. 4 Make sure the scre ws are snugly fastened to the wall.
39 P ART II Appendices and Index " The appendices provide general informatio n. Some details may not apply to your STB. Setting up Y our Computer ’ s IP Address (41) IP Addresses and Subnetting.
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STB-1001S2 User’s Gu ide 41 A PPENDIX A Setting up Y our Computer ’ s IP Address All computers must have a 10M or 100M Et hernet adapter card and TCP/IP installed.
Appendix A Setting up Your Computer’s IP Address STB-1001S2 User ’s Guide 42 Figure 19 WIndows 95/98/Me: Network: Co nfiguration Inst alling Components The Network window Configuration tab displays a list of installed components. Y ou need a network adapter , the TCP/IP protocol and Client for Microsoft Netwo r ks .
Appendix A Setting up Your Computer’s IP Address STB-1001S2 User’s Gu ide 43 Configuring 1 In the Network window Configuration tab, select your network adapter's TCP/IP entry and click Properties 2 Click the IP Address tab. • If your IP address is dynamic, select Obtain an IP address automatically .
Appendix A Setting up Your Computer’s IP Address STB-1001S2 User ’s Guide 44 Figure 21 Windows 95/98/Me: TCP/IP Properties: DNS Configuration 4 Click the Gateway tab. • If you do not know you r ga teway’ s IP add r ess, remove previously installed gateways.
Appendix A Setting up Your Computer’s IP Address STB-1001S2 User’s Gu ide 45 Figure 22 Windows XP : S tart Menu 2 In the Control Panel , double-click Network Connections ( Network and Dial-up Connections in W indow s 20 00/NT). Figure 23 Windows XP: Control Panel 3 Right-click Local Area Connection and then click Pr operties .
Appendix A Setting up Your Computer’s IP Address STB-1001S2 User ’s Guide 46 Figure 24 Windows XP: Control Panel: Network Connections: Properties 4 Select Internet Protocol (TCP/IP) (under the Genera l tab in W in XP) and then click Properties .
Appendix A Setting up Your Computer’s IP Address STB-1001S2 User’s Gu ide 47 Figure 26 Windows XP: Internet Protocol (TCP/IP) Prope rties 6 If you do not know your gateway's IP ad dress, remove any previously installed gateways in the IP Settings tab and click OK .
Appendix A Setting up Your Computer’s IP Address STB-1001S2 User ’s Guide 48 Figure 27 Windows XP : Advanced TCP/ IP Properties 7 In the Internet Protocol TCP/IP Pr operties window (the General tab in W indow s XP): • Click Obtain DNS server address automatically if yo u d o not know your DNS server IP address(es).
Appendix A Setting up Your Computer’s IP Address STB-1001S2 User’s Gu ide 49 Figure 28 Windows XP: Internet Protocol (TCP/IP) Prope rties 8 Click OK to close the Internet Protocol (TCP/IP) Properties window . 9 Click Close ( OK in W indow s 2000/NT) to close the Local Area Connection Properties window .
Appendix A Setting up Your Computer’s IP Address STB-1001S2 User ’s Guide 50 Figure 29 Windows Vista: S tart Menu 2 In the Control Panel , double-click Network and Internet . Figure 30 Windows Vista: Control Pa nel 3 Click Network and Sharing Center .
Appendix A Setting up Your Computer’s IP Address STB-1001S2 User’s Gu ide 51 5 Right-click Local Area Connection and then click Pr operties . " During this procedure, click Continue whenever Windows displays a screen saying that it needs y our permission to continue.
Appendix A Setting up Your Computer’s IP Address STB-1001S2 User ’s Guide 52 7 The Internet Protocol V ersion 4 (TCP/IPv4) Properties window opens (the Genera l tab ). • If you have a dynamic IP address click Obtain an IP address automatically .
Appendix A Setting up Your Computer’s IP Address STB-1001S2 User’s Gu ide 53 Figure 36 Windows Vista: Advanced T CP/IP Properties 9 In the Internet Protocol V ersion 4 (TCP/IPv4) Pr operties window , (the General tab ): • Click Obtain DNS server address automatically if yo u d o not know your DNS server IP address(es).
Appendix A Setting up Your Computer’s IP Address STB-1001S2 User ’s Guide 54 Figure 37 Windows Vista: Internet Pr otocol V ersion 4 (TCP/IPv4) Pro perties 10 Click OK to close the Internet Pr otocol V ersion 4 (TCP/IPv4) Pro perties window . 11 Click Close to close the Local Ar ea Connection Pr operties wi ndow .
Appendix A Setting up Your Computer’s IP Address STB-1001S2 User’s Gu ide 55 Figure 38 Macintosh OS 8/9: Apple Menu 2 Select Ethernet built-in from the Connect via list. Figure 39 Macintosh OS 8/9: TCP/IP 3 For dynamically assigned settings, select Using DHCP Server from the Configure: list.
Appendix A Setting up Your Computer’s IP Address STB-1001S2 User ’s Guide 56 • T ype your IP address in the IP Address box. • T ype your subnet mask in the Subnet mask box. • T ype the IP address of your STB in the Router address box. 5 Close the TCP/IP Contr ol Panel .
Appendix A Setting up Your Computer’s IP Address STB-1001S2 User’s Gu ide 57 Figure 41 Macintosh OS X: Network 4 For statically assigned settings, do the following: •F r o m t h e Configure box, select Manually . • T ype your IP address in the IP Address box.
Appendix A Setting up Your Computer’s IP Address STB-1001S2 User ’s Guide 58 " Make sure you are logged in as the root administrator . Using the K Desktop Environment (KDE) Follow the steps below to configure your computer IP address using the KDE.
Appendix A Setting up Your Computer’s IP Address STB-1001S2 User’s Gu ide 59 • If you have a dyna mic IP address, click Automatically obtain IP address settings with and select dhcp from the drop down list.
Appendix A Setting up Your Computer’s IP Address STB-1001S2 User ’s Guide 60 Figure 46 Red Hat 9.0: Dynamic IP Address Setting in ifconfig-eth0 • If you have a static IP address, enter static in t he BOOTPROTO= field. T ype IPADDR = followed by the IP address (in do tted decimal notation) and type NETMASK = followed by the subnet mask.
Appendix A Setting up Your Computer’s IP Address STB-1001S2 User’s Gu ide 61 V erifying Settings Enter ifconfig in a terminal screen to ch eck your TCP/IP properties. Figure 50 Red Hat 9.0: Che c king TCP/IP Properties [root@localhost]# ifconfig eth0 Link encap:Ethernet HWadd r 00:50:BA:72:5B:44 inet addr:172.
Appendix A Setting up Your Computer’s IP Address STB-1001S2 User ’s Guide 62.
STB-1001S2 User’s Gu ide 63 A PPENDIX B IP Addresses and Subnetting This appendix introduces IP addresses and subnet masks. IP addresses identify ind ividual devices on a network. Every networking device (includin g computers, servers, routers, printe rs, etc.
Appendix B IP Addresses and Subnetting STB-1001S2 User ’s Guide 64 Figure 51 Network Num ber and H ost ID How much of the IP address is the network number and how much is the host ID varies according to the s ubnet mask.
Appendix B IP Addresses and Subnetting STB-1001S2 User’s Gu ide 65 Subnet masks are expressed in dotted decimal no tation just like IP addresses. The follow ing examples show the binary and decimal not ation for 8-bit, 16-bit, 24-bit an d 29-bit subnet masks.
Appendix B IP Addresses and Subnetting STB-1001S2 User ’s Guide 66 Subnetting Y ou can use subnetting to divide one network int o multiple sub-networks. In the following example a network administrator creates two sub-networks to isolate a group of servers from the rest of the c ompany network for security reasons.
Appendix B IP Addresses and Subnetting STB-1001S2 User’s Gu ide 67 Figure 53 Subnetting Example: After Subnetting In a 25-bit subnet the host ID has 7 bits , so each sub-network has a maximum of 2 7 – 2 or 126 possible hosts (a host ID of all zeroes is the subnet’ s address itself, all ones is the subnet’ s broadcast address).
Appendix B IP Addresses and Subnetting STB-1001S2 User ’s Guide 68 Example: Eight Subnet s Similarly , use a 27-bit mask to create eight subnets (000, 001, 010, 01 1, 100, 101, 1 10 and 111 ) . The following table shows IP address last octet values for each subnet.
Appendix B IP Addresses and Subnetting STB-1001S2 User’s Gu ide 69 Subnet Planning The following table is a summary for su bnet planning on a network with a 24-bit network number . The following table is a summary for su bnet planning on a network with a 16-bit network number .
Appendix B IP Addresses and Subnetting STB-1001S2 User ’s Guide 70 Configuring IP Addresses Where you obtain your netwo rk number depends on yo ur p articular situation. If the ISP or your network administrator assigns yo u a bloc k of registered IP addresses, follow their instructions in selecting the IP addresses and the subnet mask.
Appendix B IP Addresses and Subnetting STB-1001S2 User’s Gu ide 71 IP Address Conflict s Each device on a network must have a unique IP addre ss. Devices with duplicate IP addresses on the same network will not be ab le to access the Internet or ot her resources.
Appendix B IP Addresses and Subnetting STB-1001S2 User ’s Guide 72 Conflicting Computer and R outer IP Addresses Example More than one device can not use the same IP addr ess. In the following example, the computer and the router ’ s LAN port both use 192.
STB-1001S2 User’s Gu ide 73 A PPENDIX C Legal Information Copyright Copyright © 2008 by ZyXEL Communications Corporation. The contents of this publication may not be reprod uced in any part or as a.
Appendix C Lega l Inform a tio n STB-1001S2 User ’s Guide 74 If this device does cause harmful inte rference to radio/television reception, which can be determined by turning th e device off and on, the user is enc ouraged to try to correct the interference by one or more of the following measures: 1 Reorient or relocate the receiving antenna.
Appendix C Legal Information STB-1001S2 User’s Gu ide 75 Note Repair or replacement, as provided un der this warranty , is the exclusive remedy of the purchaser . This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness fo r a particular use or purpose.
Appendix C Lega l Inform a tio n STB-1001S2 User ’s Guide 76.
STB-1001S2 User’s Gu ide 77 A PPENDIX D Customer Support In the event of problems that cannot be solved by using this manual, you should contact your vendor . If you cannot contact yo ur vendor , then contac t a Zy XEL office for the region in which you bought the dev ice.
Appendix D Customer Support STB-1001S2 User ’s Guide 78 • Address: 1005F , ShengGao Internationa l T ower , No.137 XianXia Rd., Shanghai • W eb: http://www .zyxel.cn Cost a Rica • Support E-mail: soporte@zyxel.co.cr • Sales E-mail: sales@zyxel.
Appendix D Customer Support STB-1001S2 User’s Gu ide 79 Germany • Support E-mail: support@zyxel.de • Sales E-mail: sales@zyxel.de • T elephone: +49-2405-6909 -69 • Fax: +49-2405-6909-99 • W eb: www .zyxel.de • Re g u l ar M a il : ZyXEL Deut schland GmbH.
Appendix D Customer Support STB-1001S2 User ’s Guide 80 Malaysia • Support E-mail: support@zyxel.com.my • Sales E-mail: sales@zyxel.com.my • T elephone: +603-8076-9933 • Fax: +603-8076- 9833 • W eb: http://www .zyxel.com.my • Regular Mail: ZyXEL Malaysia Sdn Bhd.
Appendix D Customer Support STB-1001S2 User’s Gu ide 81 Singapore • Support E-mail: support@zyxel.com.sg • Sales E-mail: sales@zyxel.com.sg • T elephone: +65-6899-6678 • Fax: +65-6899-8887 • W eb: http://www .zyxel.com.sg • Regular Mail: ZyXEL Singapore Pte Ltd.
Appendix D Customer Support STB-1001S2 User ’s Guide 82 T urkey • Support E-mail: cso@zyxel.com.tr • T elephone: +90 212 222 5 5 22 • Fax: +90-212-220-2 526 • W eb: http:www .
Index STB-1001S2 User’s Gu ide 83 Index A AAC 24 AC3 24 ACS server 28 , 29 Advanced Audio Coding, see AAC advanced setup 25 login menu 26 passwor d 26 advanced setup menus 25 accessing 25 exiting 25.
Index STB-1001S2 User ’s Guide 84 humidity 35 I IANA 70 Information menu 26 intended audience 3 Internet access device modem 17 router 17 Internet Assigned Nu mbers Authority See IANA 70 Internet te.
Index STB-1001S2 User’s Gu ide 85 using 32 remote management 28 reset 19 reset default 25 Rootfs 27 S S/PDIF 19 safety warnings 6 saving changes 22 saving settings 21 screen menus 21 server 27 set-t.
Index STB-1001S2 User ’s Guide 86.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il ZyXEL Communications STB-1001S2 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del ZyXEL Communications STB-1001S2 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso ZyXEL Communications STB-1001S2 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul ZyXEL Communications STB-1001S2 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il ZyXEL Communications STB-1001S2, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del ZyXEL Communications STB-1001S2.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il ZyXEL Communications STB-1001S2. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo ZyXEL Communications STB-1001S2 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
