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57516L-004 Zebra ® 170 PA X 4 ™ Print Engine User Guide.
© 201 1 ZIH Corp. The copyrights in this manual and the software and/or firm ware in the print engine described therein are owned by ZIH Corp. and Zebra’ s licensors. Unaut horized reproduction of this manual or the software and/or firmware in the print engine may result in impris onment of up to one year and fines of up to $10,000 (17 U.
3 Declaration of Incorporation 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A DECLARATION OF INCORPORATION ZEBRA TECHNOLOGIES CORPORATION Declares that the following In formation Technology Equipme.
Compliance Information 4 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Compliance Information FCC Compliance S t atement This device compli es with Part 15 rules. Operati on is subject to the followin g two conditio ns: 1. This device may not cause harmful in terferen ce, and 2.
6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Contents About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . .
Contents 6 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 T ypes of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Ribbon Overview. . . . . . . . . . . . . . . . . . . . . .
7 Contents 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Print Quality Problems . . . . . . . . . . . . . . . . . . . . . .
Contents 8 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A About This Document This section provid es you with contact information, document struc ture and or ganization , and additional re ference docu ments. Content s Who Should Use This Document . . . . . .
About This Document Who Shoul d Use This Do cument 10 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Who Should Use This Document This User Guide is intended for use by any person who needs to operate or troubleshoot problems with the print engine .
11 About This Document Contacts 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Contact s T ech nical Support via the In ternet is a vailable 24 hours pe r day , 365 days per year . W eb Site: www .zebra.com E-mail Back T e chnical Library: E-mail address: emb@zebra.
About This Document Document Conventions 12 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Document Conventions The following co nventions are used throughout this do cument to convey certain information. Alternate Color (online only) C ross-refere nces contain h ot links to ot her section s in this guide.
13 About This Document Document Conventions 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Illustration Callout s Callouts are used when an illustrati on contains informati on that need s to be labeled a nd described. A tab le that contain s the labels and descriptions follows th e graphic.
About This Document Document Conventions 14 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Notes • ___________ ___________ _________ ____________ ___________ _________ ____ ___________ __________.
6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A 1 Introduction This chapter shows the operat io nal cont rols and locat ion of major components used when loading medi a and ribb on. Content s Print Engine Exterior View . . . . . . . . . . . . . . . .
Introduction Print Engine Exterior View 16 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Print Engine Exterior V iew Print engines are ava ilable in a ri ght-hand config uration (media mov es from left to right, Figure 2 ) and a left-hand configuration (m edia moves from right to left , Figure 3 ).
17 Introd uction Control Panel 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Control Panel All controls and indicato rs for the prin t engine are located on the c ontrol panel ( Figure 4 ). The Liquid Crysta l Display (LCD) shows print engi ne operating status and feature pa rameters.
Introduction Control Pane l 18 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Control Panel Indicat or Light s (LEDs) The control panel l ights are described in Ta b l e 2 . FEED Feeds a blank label. • If the print engine i s idle or paused, the label is fed i mmediately .
19 Introd uction Control Panel 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A RIBBON (Y ellow) Normal operation. Ribbon pro perly loaded. Ribbon in while prin t engine is in direct the rmal mode, o r no ribbon loaded while the print en gine is in thermal transfer mode.
Introduction Power On/Off Switch 20 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Power On/Off Switch The print e ngine power swit ch is located to the si de of the control panel, as shown in Figure 5 .
6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A 2 Print Engine Setup This section provides the tasks that you must comple te and the issue s that you must c onsider before you load and configure your print engi ne. Content s Before Y ou Begin . . . .
Print Engine Setup Before Y ou Begin 22 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Before Y ou Begin Review this checkl ist, and resolve a ny issues before you se t up or use your pr int engine.
23 Print Engine Setup Handling the Print Engine 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Handling the Print Engine This section describes how t o handle your print engin e. Unp ack and Inspect the Print Engine When you receiv e the print eng ine, immediately unpack it an d inspect for ship ping damage .
Printer Setup Print Engine Installation 24 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Print Engine Inst allation This section provides basic information for mo unting the p rint engine in to an applicator . The illustrations in th is section show the print engine from dif ferent angles and include dimensi ons and clearance needs.
25 Print Engine Setup Print Engine Installation 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Dimensions and Clearance Needs Figure 6 • Front V iew of Right-Hand Print Engine 10.433 in. (265 mm) 0.197 in. (5 mm) 0.197 in. (5 mm) 0.550 in. (13.97 mm) 0.
Print Engine Setup Print Engine Installation 26 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Figure 7 • Right Side V iew of Right-Hand Print Engine 18.3 in. (465 mm) 0.394 in. (10.0 mm) 7.1 in. (180 mm) MAX backing width 7.000 in. (177.8 mm) MAX label width 8.
27 Print Engine Setup Print Engine Installation 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Figure 8 • Rear View of Right-Hand Print Engine Inst all the Print Engi ne in an Applicator This section provides the basic inst ructions for inst alling the print engine into an a pplicator .
Print Engine Setup Print Engine Installation 28 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Figure 9 • Front View of Pr int Engine in Applicator 1 Mounting screws (four total) 2 Keyhole 3 Cent.
29 Print Engine Setup Connect the Print Engi ne to a Power Source 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Connect the Print Engine to a Power Source The power suppl y in the print engine automa tically detects the applied line volta ge and works in the 90 to 264 V AC, 47 to 63 Hz range.
Print Engine Setup Connect the Print Engine to a Power Source 30 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Power Cord Specifications Depending on how your p rint engine was ordered, a power cord may or may not be included.
31 Print Engine Setup Select a Data Communication Interface 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Select a Dat a Communication Interface Ta b l e 4 provides basic information about data co mmunication interfaces t hat you can use to connect you r print engine t o a computer .
Print Engine Setup Select a Data Communication Interface 32 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Connector Locations Refer to Figure 12 . The print engine comes standa rd with both a n Electronics In dustries Association (EIA) RS-232 serial interface (DB-9 connector) and an IEEE 1284 bidirectional parallel interface.
33 Print Engine Setup Select a Data Communication Interface 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Dat a Cables and Wireless Cards Y ou must supply all data cables o r removeable radio cards fo r your app lication. (Some wireless print servers come with an inte grated radio ca rd.
Print Engine Setup T ypes of Me dia 34 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 T ypes of Media Y our print engine can use various types of med ia: • S tandar d med ia —Most standard media uses an adhesive backing that sticks individual labels or a c ontinuous len gth of label s to a liner .
35 Print Engine Setup T ypes of Media 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A T able 5 • Roll and Fanfold Media Media T ype How It Looks Description Non-Continuous Roll Media Roll media is w ound on a 3-in.
Print Engine Setup Ribbon Overview 36 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Ribbon Overview Ribbon is a t hin film that is co ated on one side with wax, resin, o r wax resin, whi ch is transferred to the media duri ng the therm al transfer pr ocess.
37 Print Engine Setup Ribbon Overview 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Adhesive T est If you have labels available, p erform the adhesive test to determine which side of a ribb on is coated. This method works well for ribbon that is already insta lled.
Print Engine Setup Ribbon Overview 38 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Notes • ___________ ___________ _________ ____________ ___________ _________ ____ ___________ ____________ ___.
6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A 3 Operations If you have complet ed the tasks and resolved the issues in Print Engine Setup on page 21 , follow the in structions in th is chapter to loa d and calibrate your print e ngine. Content s Load Media .
Operations Load Media 40 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Load Media Figure 14 identifies th e media-handling c omponents. Figure 15 on page 4 1 shows the print engine with media lo aded.
41 Operations Load Media 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Figure 15 • Loaded Media Left-Hand Right-Hand.
Operations Load Media 42 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 T o load media, complete these step s: 1. Load media on the media supply reel of t he applicator (refer to the ap plicator ’ s user guide). 2. Open the media door . 3. Press down on the pinch roller release latch.
43 Operations Load Media 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A 5. 6. See Figur e 16 . Thread t he media throug h the uppe r media path a s follows: a. Under the upper gui de post ( 1 ) b. Between the top media sensor track assembly ( 2 ) and the label guide shelf assembly ( 3 ) c.
Operations Load Media 44 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 8. Position the media ( 1 ) so tha t it is aligned with and just to uching the i nner media guid e ( 2 —not visible from this angle).
45 Operations Load Media 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A 10. Press down on the pinch roller assembly ( 1 ) unt il it locks clo sed. 11 . Close the pr inthead assembly by rota ting the pr inthead la tch ( 1 ) until it latc hes onto th e locking pin ( 2 ).
Operations Load Media 46 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 13. 14. Rotate the pe el roller assemb ly up until it locks into the closed positio n. 15. Thread the li ner around the take-up spin dle of th e applicat or (refer to the appl icator ’ s user guide).
47 Operations Load Ribbon 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Load Ribbon Use ribbon with thermal transfer me dia. The ribb on must be coated on the out side and wider than the media . If t he ribbon is narrower than the media, areas of the printhead are unprotect ed and subject to premature wear .
Operations Load Ribbon 48 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Figure 18 • Loaded Ribbon Left-Hand Right-Hand.
49 Operations Load Ribbon 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A T o load ribbon, complete these step s: 1. Place a full ribbon roll onto the ribbon supply spindle ( 1 ) so the ribbon rotates as shown, and then push t he roll toward the print engine frame until it is fully sea ted.
Operations Load Ribbon 50 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 4. 5. Thread the rib bon under the printhea d assembly ( 1 ) and th en around the upper ri bbon guide roller ( 2 ). Caution • The printhead may be ho t and could cause severe burns.
51 Operations Load Ribbon 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A 6. Place an empty ribbon cor e (1) onto the ri bbon take-up spi ndle ( 2 ), an d then p ush the core toward the print eng ine frame until it is fully sea ted.
Operations Remove Used Ribbon 52 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Remove Used Ribbon T o remove used ribbon, complete these step s: 1. Open the media door . 2. Examine the ribb on. Did the ribbon run o ut? If... Then... Ye s a. Remove the empty core f rom the ribbo n supply spindl e.
53 Operations Calibrate the Print Engine 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Calibrate the Print Engine Calibrat e the print engine when it is first put into service . Calibrat ion allows the pri nt eng ine to establish the p roper settings for the specifi c media and ribbon used i n your applica tion.
Operations Calibrate the Print Engine 54 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Sensor Pr ofile Calibration The print engine auto-calibrates and prints a media sensor pr ofile. See Sensor Pr ofile on page 128 . Select the SENSOR PROFILE option on the contr ol panel.
55 Operations Adjust Ribbon and Media Sensors 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Adjust Ribbon and Media Sensors This section describes ho w to adjust the sensors. Ribbon Sensor The ribbon sensor is mo unted in a fix ed position, a nd no adjustment is required.
Operations Adjust Ribbon and Media Sensors 56 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Figure 19 • Media Sensor Adjust ment (Right-Hand Unit Shown) 1 transmissive media sensor 2 adjustment .
6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A 4 Configuration This section describes the cont rol panel paramete rs that are used to co nfigure the print engine for operat ion. Content s Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . .
Configuration Setup Mode 58 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Setup Mode After you have inst alled the media and ribbon and th e Power -On Self T est (POST) i s complete, the control panel displays PRINTER READY .
59 Configuration Setup Mode 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Exit Setup Mode When you exi t setup mode, yo u have severa l options for savin g, changing , or not chan ging parameters. T o leave Setup mode, complete these step s: 1. While in Setup mode, press SETUP/EXIT .
Configuration Change Password-Protected Parame ters 60 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Change Password-Protected Parameters Certain paramet ers, including t he communicatio n parameters, are pa ssword-protected by factory defaul t.
61 Configuration Print a Configuration Label 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Print a Configuration Label A configuration label lists th e print engine settings that are stored in conf iguration memory .
Configuration Print a Network Configurati on Label 62 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Print a Network Configuration Label If you are using a print server , you can pri nt a network co nfiguration label after the print engine is co nnected to the netwo rk.
63 Configuration Control Pane l Parameters 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Control Panel Paramete rs Use the LCD on the co ntrol panel to view and adjust prin t engine settin gs.
Configuration Control Pane l Parameters 64 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 S t andard Print Engine Parameters Ta b l e 7 shows parameters in the order in whic h they are displayed when you press NEXT after entering Setu p mode.
65 Configuration Control Pane l Parameters 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Adjust Backfeed Speed If backfeed is on, adju sts the speed at which th e label backs up before printing (given in inches per secon d). Default : 2 IPS Range: 1 to 12 IPS T o change the value shown: 1.
Configuration Control Pane l Parameters 66 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Select Print Mode Print mode set tings tell the print engin e the method of media delivery that you wish to use. Make sure that yo ur print eng ine can support the selected option.
67 Configuration Control Pane l Parameters 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Select Print Method The print meth od paramete r tells the print engine th e method of printing that you wish to use: di rect thermal (no ribbon ) or thermal transfer (u sing thermal transfer me dia and ribbon ).
Configuration Control Pane l Parameters 68 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Set Maximum Label Length This paramete r is used during the me dia portion of the calibra tion process. Always set maximu m label length to a value th at is at least 1 .
69 Configuration Control Pane l Parameters 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Set Early W arning for Media When this parame ter is enabled, th e print engine provides wa rnings when labels are running l ow . Note • Update the n umber of labels p er roll when beginning u se of the Early W a rning System.
Configuration Control Pane l Parameters 70 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Reset Media Co unter for Early W arn ing This parameter a ppears only when Early W arning for Media is enabled. T o reset the media counter: 1. Did you replace the media? a.
71 Configuration Control Pane l Parameters 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Set Early W arning for Maintenance When this parame ter is enabled, th e print engine provides wa rnings when the printh ead needs to be cleaned.
Configuration Control Pane l Parameters 72 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Set Printhead Life for Early W arning This parameter appears on ly when Early W a rning for Maintenance i s enabled. Se t this value to the number of inches of media that the printhead is expected to print.
73 Configuration Control Pane l Parameters 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A List Images This option prin ts a label that lists the ava ilable images stored in the print engine’ s RAM, Fla sh memory , optional memory card, PCMCIA cards, or Compact Flash cards.
Configuration Control Pane l Parameters 74 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Format Memo ry Card This option erases all previously stored in formation from the optio nal PCMCIA card or Compact Flash card. Caution • This option completely erases the selected card.
75 Configuration Control Pane l Parameters 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Initialize Fl ash Memory This option erases all previously stored inform ation from Flash memory . Caution • This option completely erases the Flash memory .
Configuration Control Pane l Parameters 76 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Print Sensor Pro file A sensor profile shows sensor settings compared to actual sensor readings. This label (which wil l extend acro ss several actual l abels or tags) can b e used to trouble shoot printing problems.
77 Configuration Control Pane l Parameters 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Calibrate Me dia and Ri bbon Senso r Sensitiv ity Use this proce dure to adjust se nsitivity of media and ribb on sensors. Import ant • Follow this procedure exactl y as presented.
Configuration Control Pane l Parameters 78 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Set Parallel Communications Select the commun ications po rt that matches t he one bein g used by the host computer . Default : BIDIRECTIONAL Selection s: BIDIRECTIONAL, UNIDIRECTIONAL T o change the value shown: 1.
79 Configuration Control Pane l Parameters 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Set Parity This setting ap plies only wh en the serial po rt is used. The p arity of the print engine mu st match the p arity of the host computer for accurate communications to take plac e.
Configuration Control Pane l Parameters 80 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Set Communica tions Mode The communicatio n diagnostics mo de is a troublesh ooting tool for checking the interconnection betw e en the print engine and the host computer .
81 Configuration Control Pane l Parameters 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Set Delimiter Char acter The delimiter character i s a two-digi t hex value use d as a parameter plac e marker in ZPL/ZPL II form at instructions. See the Pr ogramming Gu ide for ZPL, ZBI, Set-Get-Do, Mirr or , and WML for more information.
Configuration Control Pane l Parameters 82 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Set Ribbo n T ension This paramete r sets the tensio n applied to the ribbon sup ply spindle. Th e correct setting is d etermined by a combination of the ribb on width and the ribbon le ngth ( Ta b l e 8 ).
83 Configuration Control Pane l Parameters 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Select Head Close Option This paramete r sets the act ion of th e media when you close the printhead. Default : CALIBRA TION Selection s: FEED, CALIBRA TION, LENGTH, SHOR T CAL, and NO MOTION • Feed —feeds the labels to the first registra tion point.
Configuration Control Pane l Parameters 84 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Adjust Left Position This paramete r establis hes how fa r from the le ft edge of a la bel the fo rmat begins to pri nt by adjusti ng horizont al position ing on the label.
85 Configuration Control Pane l Parameters 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Set Applicator Port Mode Determines the act ion of the app licator port. Note • Set this value as suggested by the applicator ma nufacturer . Default : OFF Selection s: OFF , MODE 1, MODE 2, MODE 3, MODE 4 • OFF: The applicator port is off.
Configuration Control Pane l Parameters 86 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Select S tart Print Signal This paramete r determines how th e print engi ne reacts to the Start Print Signal input on pi n 3 of the applicator i nterface connector at the rear of the print engine.
87 Configuration Control Pane l Parameters 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Set Ribbo n Low Mode When the Ribbon Low featu re is off, the output signal (Pin 9) does not function, the LOW RIBBON warning is not display ed, and the print engine continues to prin t until it runs ou t of ribbon.
Configuration Control Pane l Parameters 88 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 These parameters are a utomatically set during the calibratio n procedure and should be changed only by a qual ified servic e technician. R efer to the Pr og ramming Guide for ZPL, ZBI, Set-Get-Do, Mirror , and WML for information on these parameters.
89 Configuration Control Pane l Parameters 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Select Idle Display This parameter sel ects the LCD opt ions for the real-time clock. Note • If the default value is not selected, pre ssing the left or right oval briefly displays the firmware version of the print engin e.
Configuration Control Pane l Parameters 90 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Notes • ___________ ___________ _________ ____________ ___________ _________ ____ ___________ ___________.
6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A 5 Routine Maintenance This chapter provides routine cleaning and main tenance proced ures. Content s Replacing Print Engine Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Routine Maintenance Replacing Print Engine Componen ts 92 57516L-004 A 170 PA X 4 User Guide 6/29/1 1 Replacing Print Engine Component s Some print engine c omponents, su ch as the printhead and pla ten roller , may wear out over time and can be replaced easily .
93 Routine Maintena nce Lubrication 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Lubrication Cleaning Schedule Cleaning yo ur print engine regularly mai ntains print quali ty and may e xtend the life of t he print engine. The recommended cl eaning sche dule is shown in Ta b l e 9 .
Routine Maintenance Clean the Media Co mpartment 94 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Clean the Media Comp artment Remove any acc umulated dirt and lint from the interior of the print engin e using a soft bristle brush and/or vacu um cleaner .
95 Routine Maintena nce Clean the Sensors 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Figure 26 • Door-Open Sensor Loc ation (Right-Hand Unit Shown) 1 Door -open sensor 1.
Routine Maintenance Clean the Printhead and Platen Roller 96 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Clean the Printhead and Platen Roller Clean the printhead and platen roller according to the schedule in T a ble 9 on page 93 . Clean the printhea d more o ften if you see inconsistent p rint quality , such as vo ids or ligh t print.
97 Routine Maintena nce Clean the Printhead and Platen Rol ler 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A 4. Using Preventat ive Maintenan ce kit (part numbe r 47362) or a solution of 9 0% isopropyl alcohol and 10% deionize d water on a cotton swab, wi pe the print elements from end to end.
Routine Maintenance T oggle Positioning 98 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 T oggle Positioning Proper toggle positi oning is importa nt for proper print q uality . The toggles should be positioned appr oximately 1/4 of the way in from each medi a edge.
99 Routine Maintena nce T oggle Positioni ng 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A 5. Position the to ggles approximat ely 1/4 of the way in from each edge of the media. 6. T ighten the locking nu ts. 7. Print additional label s at 2.4 in.
Routine Maintenance Printhead Pressure Adjustment 100 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Printhead Pressure Adjustment Before adj usting the pri nthead pre ssure, check that the tog gles are po sitioned co rrectly . See T oggle Positi oning on page 98 .
101 Routine Maintena nce Printhead Pressure Adjustment 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A 4. Loosen the locking nuts on the toggle asse mblies. 5. Move the adjust ing nuts unti l the print qua lity is acceptab le. Use the lowe st pressure that provides the desired pr int quality .
Routine Maintenance Power Fuse Replacement 102 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Power Fuse Replacement The print engine uses a metric-style fu se (5 × 20 mm IEC) rated fo r 5 Amps at 250 V olts that bears the certification mark of a known international safety organization (see Figure 1 1 on page 30 ).
6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A 6 Troubleshooting This section provides information abo ut errors that you mig ht need to troubl eshoot. Assorted diagnostic test s are includ ed. Content s T roubleshooting Checklists . . . . . . . . .
T roubleshooting T roubleshooting Checkl ists 104 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 T roubleshooting Checklist s If an error condition exist s with the print engine, review this checklist: Is there an error message on the LCD? If yes, see LCD Err or Messages on page 105 .
105 T roubleshoot ing LCD Error Messages 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A LCD Error Messages The LCD disp lays me ssages when there is an error .
T roubleshooting LCD Error Messages 106 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 The RIBBON li ght is on; the ERROR light flashes. Ribbon is loaded, bu t the print engine i s set for direct thermal mode. Ribbon is not required wi th direct thermal media.
107 T roubleshoot ing LCD Error Messages 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A The print engine prints while the ERROR ligh t flashes. Caution • An improperly connected printhead data or power cable can cause this error message. Th e printhead may be hot enou gh to cause severe burns.
T roubleshooting LCD Error Messages 108 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 The print engine stops. The print engi ne is defragmenting memory . Caution • Do NOT turn off the print engine power during defragmenting. Doing so can damage the print engine.
109 T roubleshoot ing Print Quality Problems 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Print Quality Problems Ta b l e 11 identifies problems with pri nt quality , the possible causes, and the recomme nded solutions.
T roubleshooting Print Quality Problems 110 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Wrinkled ribbon Ribbon was fe d through the ribbon system inco rrectly . Load the ribbon correctly . See Load Ribbon on page 47 . Incorrect burn temperature.
111 T roubleshoot ing Print Quality Problems 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Printing too light or too dark over the entire labe l The media or ri bbon is not designed for high-sp eed operation. Replace supplies wi th those recommended for high-speed operation.
T roubleshooting Print Quality Problems 112 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 V ertical image or label drift The print engine is using non-continuo us labels but is configured in continuo us mode. Configure the print engine for non-cont inuous and run calibrati on routine, if necessa ry .
113 T roubleshoot ing Communic ations P roblems 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Communications Problems Ta b l e 1 2 identifies problems with communica tions , the possibl e causes, and the recomme nded solutions.
T roubleshooting Ribbon Problems 114 57516L-004 170 PA X 4 User Guide 6/29/1 1 Ribbon Problems Ta b l e 1 3 identifies problems that may occur w ith ribbon, the possible causes, and the recommended solution s. T able 13 • Ribbon Problems Problem Possible Cause Recommende d Solution Broken or mel ted ribbon Darkness sett ing too high .
115 T roubleshoot ing Miscellaneous Print Engine Problems 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Miscellaneous Print Engine Problems Ta b l e 1 4 identifies miscel laneous problems with th e pri nt engine, the possible causes, and the recommended solution s.
T roubleshooting Miscellaneous Print Engine Problems 116 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 The print engine fails to calibrate or detect the top of the label . The print eng ine was not calibrated for the label being used. Perform the calibration procedure in Calibrate Media and Ribb on Sensor Sensi tivity on pa ge 77 .
117 T roubleshoot ing Print Engine Diagnostics 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Print Engine Diagnostics Self tests and other diagnostic s provide specific informatio n about the conditio n of the print engine.
T roubleshooting Print Engine Diagnostics 118 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 CANCEL Self T est The CANCEL self test prints a configuration label ( Figure 27 ). T o perform the CANCEL Self T est, complete these step s: 1. Tu r n o ff ( O ) the print engi ne.
119 T roubleshoot ing Print Engine Diagnostics 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A PA U S E S e l f Te s t This self test can be used to pro vide the test labels required when making adjustme nts to the print engine’ s mechanical assemblies or to determine if any printh ead elements are not working.
T roubleshooting Print Engine Diagnostics 120 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 FEED Self T est Different types of media may require differen t darkness settings. This sect ion contains a simple but ef fective method for determini ng the ideal d arkness for printi ng bar codes t hat are within specifications.
121 T roubleshoot ing Print Engine Diagnostics 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Figure 29 • FEED T est Label 4. See Figur e 30 and Ta b l e 1 5 . Inspect the test labe ls and determine which one has the b est print quality for yo ur application.
T roubleshooting Print Engine Diagnostics 122 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Figure 30 • Bar Code Darkness Comp arison T a ble 15 • Judging Bar Code Quality Print Quality Description To o d a r k Labels that are too dark are fai rly obvious.
123 T roubleshoot ing Print Engine Diagnostics 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A 5. Note the relat ive darkness value a nd the print sp eed printed on the best test label. 6. Add or subtract the relative da rkness value from t he darkness val ue specified on the configuration lab el.
T roubleshooting Print Engine Diagnostics 124 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 FEED and P AUSE Self T est Performing this self test temporarily re sets the print engine configurati on to the factory defaul t values. These values are act ive only until power is turne d of f unless yo u save them permanently in memory .
125 T roubleshoot ing Print Engine Diagnostics 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A ZPL Mode Configuration, ZPL, and W ebV iew Media Power Up Configuratio n, ZPL, and W ebV iew Head Close.
T roubleshooting Print Engine Diagnostics 126 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 J8 Interface Fixed J7 Interface Fixed T winax/Coax ID ZPL T able 16 • Control of Parameters (Continued.
127 T roubleshoot ing Print Engine Diagnostics 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Communications Diagnostics T est The communicat ion diagnostic s test is a troublesho oting tool for checking the interconnectio n between the print engine and the host computer .
T roubleshooting Print Engine Diagnostics 128 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Sensor Profile Use the sensor profil e label to troubleshoot th e following types of prob lems: • If the media sensor expe riences dif ficulty in determining gaps (we b) between labels.
6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A 7 Data Ports This section describes the standard communicatio n ports available to connect the print engine to your computer or netwo rk. Content s Parallel Data Port . . . . . . . . . . . . . . . . . .
Data Ports Parallel Data Port 130 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Parallel Dat a Port The parallel data interface supp orts IEEE 1284 bidirectional para llel communicatio ns in nibble mode. The parallel interface provides a means of communication t hat typi cally is faster than the serial interface methods.
131 Dat a Ports Parallel D ata Port 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A 19–30 Ground 31 nInit 32 nFault/N DataA vail 33, 34 Not used 35 +5 V through a 1.
Data Ports Serial Data Port 132 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Serial Dat a Port T o commun icate using th e serial dat a port of the prin t engine, you mu st choose the number of data bits, parit y , and handshaking. Parity applies only to data transmitted by the print engine because the parity of received data is ig nored.
133 Dat a Ports Serial Data Port 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Pin Configuration Connect the seri al data cable to th e female DB-9 connector on the back of the print engine. For all RS-232 connections through a DB-25 cable, use a DB-9 to DB-25 interfa ce module (see DB-9 to DB-25 Conn ections on page 135 ).
Data Ports Serial Data Port 134 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 RS-232 Interface Connections The print engine i s configured as Data T erminal Equipment (DTE). Figure 34 shows the internal connections of the print engine’ s RS-232 connector .
135 Dat a Ports Serial Data Port 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A DB-9 to DB-25 Connections T o con nect the print eng ine’ s RS-232 DB-9 interface to a DB-25 con nector , an interface adapter is required. A generic DB-25 adapter ca n be used, although t he +5 VDC sign al source would not be passed thro ugh the adapt er .
Data Ports Applicator Interface Connector 136 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Applicator Interface Connector An external DB-15 connect or is present on the r ear panel of the print engin e for communication with a customer a p plicato r .
137 Dat a Ports Applicator Interface Connector 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Figure 39 • Applicator Signals (Mode 3) Figure 40 • Applicator Signals (Mode 4) DA T A READY (pin 1.
Data Ports Applicator Interface Connector 138 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Applicator Interface Conn ector Pin Configuration The Applicator Interface Assembly is av ailable in two versions: a +5 V I/O and a +24–28 V I/O.
139 Dat a Ports Applicator Interface Connector 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A 5 P AUSE Input T o toggle the current Pa use state, thi s input mu st be asserted LOW for 200 mill iseconds, or until the SER V ICE REQUIRED output (pin 10) changes state.
Data Ports Applicator Interface Connector 140 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 11 E N D P R I N T O u t p u t S e e Appl icator Signal s on page 13 6 for more information about the start and en d print signals. See Set Applicator Port Mode on page 85 for more information about the modes.
141 Dat a Ports Applicator Interface Connector 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Jumper Configurations and Pinout s for +5 V I/O Operation Jumpers J4 and J5 are us ed together to produce is olated or non-iso lated modes of operation for applicator input and ou tput contro l signals.
Data Ports Applicator Interface Connector 142 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Pinout s for +24-28 V I/O Operation Ta b l e 2 1 describes the pin configurat ions for +24– 28 V I/O operation. There are no jumpers to configure for this mode.
143 Dat a Ports Applicator Interface Connector 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Fuse and Jumper Locations Figure 41 shows the lo cation of the fuses on the ap plicator interfa ce board and th e location of jumpers J4 and J5.
Data Ports Applicator Interface Connector 144 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Notes • ___________ ___________ _________ ____________ ___________ _________ ____ ___________ ________.
6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A 8 Specifications This chapter provides routine cleaning and main tenance proced ures. Content s General S pecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specifications General S pecificati ons 146 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 General Specifications Physical Environment al Conditions Electrical S pecifications Communications Specifications Height 1 1.8 in . (300 m m) Wid t h 9.6 in.
147 Specifications General S pecifications 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Other S t andard Features •R e a l T i m e C l o c k • Fast 32 bit 133 MHz RISC pr ocessor • 10MB RAM.
Specifications Agency Approvals 148 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Agency Approvals Agency Approvals • IEC 60950-1 • EN55022, Class A • EN61000-6- 2 Product Markings •c U L .
149 Specifications Media S pecif icatio ns 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Media S pecifications Media width (label and liner) Minimum 3.0 in. (76 mm) Maximum 7.1 in. (180 mm) Label length Minimum Applicator mode 3.0 in. (7 6.2 mm) with back feed on 1.
Specifications Ribbon S pecifica tions 150 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Ribbon S pecifications Thickness 4.5 microns Wid t h (wound coated side ou t) 3.0 in. to 7.1in. (76 mm to 180 mm) Maximum le ngth 2955 ft (900 m) Roll size Inner core diameter Maximum roll size 1.
151 Specifications Printing S pecif ication s 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Printing S pecifications Specification 203 DPI 300 DPI Resolution 203 dots per in ch (8 dots per mm) 300 dots per in ch (12 dots per mm) Dot size 0.0049 in.
Specifications Zebra Programming Langu age (ZPL II) 152 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Zebra Programming Language (ZPL II) Bar Codes • Communicates in p rintable ASCII charact ers.
6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Glossary alphanumeric Indicating lette rs, numerals, an d characters such as punct uation ma rks. backfeed When the print engine pulls the media an d ribbon (if used) backward into the print engine so that the beginning of t he label to be printed is properly po sitioned behi nd the printhead.
Glossary 154 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 direct thermal A printing me thod in whi ch the printh ead presses d irectly aga inst the med ia. Heating the prin thead el ements causes a discoloration of the heat-sensitive coating on the media.
155 Glossary 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A non-continuous media Media that co ntains an ind ication of w here one labe l/printed format ends and t he next on e begins. Ex amples are di e-cut labels, not ched tag-stock, and stock with black mark regi stration marks.
Glossary 156 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 Notes • ___________ ___________ _________ ____________ ___________ _________ ____ ___________ ____________ _________ ___________ ______.
6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A Index A adhesive test for ribbon coating, 37 adjustments LCD, 88 left position, 84 media sensors, 55 print darkness, 64 printhead p ressure, 100 tear .
Index 158 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 configur ation changing p arameters, 63 enter and use Setup mode, 58 exit Setup mod e, 59 software o r printer drive r , 63 configur ation l.
159 Index 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A I idle display settin g, 89 images list, 73 incorporation declaration, 3 initialize Flash memo ry , 75 initialize memo ry card, 74 inspect f.
Index 160 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 P PAPER OUT message, 106 parallel port cabling requi rements, 1 30 characteristics of parallel connection, 31 pin configurat ion, 130 settin.
161 Index 6/29/1 1 170 PA X 4 User Guide 57516L-004 Rev . A printing specifications, 151 product markings, 14 8 protocol settin g, 79 R recycling pr int engine parts, 92 recycling printer parts, 92 re.
Index 162 57516L-004 Rev . A 170 PA X 4 User Guide 6/29/1 1 specifications agency approvals and mark ings, 148 bar codes, 152 communication s options, 146 electrical, 146 environmental cond itions, 14.
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Zebra T echnologies Corporation Zebra Technolo gies Corpo ration 475 Half Day Road, Suite 500 Lincolnshire, IL 6006 9 USA T: +1 847 63 4 6700 Toll-free +1 866 230 9494 F: +1 847 913 8766 Zebra T echno.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Zebra 170PAX4 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Zebra 170PAX4 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Zebra 170PAX4 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Zebra 170PAX4 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Zebra 170PAX4, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Zebra 170PAX4.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Zebra 170PAX4. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Zebra 170PAX4 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
