Manuale d’uso / di manutenzione del prodotto ST500NM0021 del fabbricante Seagate
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Product Manual Constellation ® ES.1 Series SAS 100650925 Rev. E March 2012 Standard Models ST2000NM0001 ST1000NM0001 ST500NM0001 Self-Encrypting Drive Models ST2000NM0021 ST1000NM0021 ST500NM0021 SED.
Revision history © 2012, Seagate Technology LLC All rights reserved. Publication number: 100650925, Rev. E March 2012 Seagate, Seagate Technology and the Wave logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries.
Constellation ES.1 SAS Product Manual, Rev. E i Contents 1.0 Seagate Technology support services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2.0 Scope . . . . . . . . . . . . . . . . . . . . . . . . . . .
ii Constellation ES.1 SAS Product Manual, Rev. E 7.4 Power dissipation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 7.5 Environmental limits . . . . . . . . . . . . . . . . . . . . .
Constellation ES.1 SAS Product Manual, Rev. E iii 12.4.1 SAS physical interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 12.4.2 Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . .
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Constellation ES.1 SAS Product Manual, Rev. E v List of Figures Figure 1. 2TB model current profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Figure 2. 1TB model current profiles .
vi Constellation ES.1 SAS Product Manual, Rev. E.
Constellation ES.1 SAS Product Manual, Rev. E 1 1.0 Seagate Technology support services SEAGATE ONLINE SUPPORT and SERVICES For information regarding products and services, visit http://www.
2 Constellation ES.1 SAS Product Manual, Rev. E 2.0 Scope This manual describes Seagate Technology ® LLC, Constellation ® ES.1 Series SAS (Serial Attached SCSI) disk drives. Constellation ES.1 drives support the SAS Protocol specifications to the extent described in this manual.
Constellation ES.1 SAS Product Manual, Rev. E 3 3.0 Applicable standards and reference documentation The drives documented in this manual have been developed as system peripherals to the highest standards of design and construction.
4 Constellation ES.1 SAS Product Manual, Rev. E 3.1.2 Electromagnetic compliance Seagate uses an independent laboratory to confirm compliance with the directives/standards for CE Marking and C-Tick Marking. The drive was tested in a representative system for typical applications.
Constellation ES.1 SAS Product Manual, Rev. E 5 3.1.3 European Union Restriction of Hazardous Substances (RoHS) The European Union Restriction of Hazardous Substances (RoHS) Directive, restricts the presence of chemi- cal substances, including Lead, Cadmium, Mercury, Hexavalent Chromium, PBB and PBDE, in electronic prod- ucts, effective July 2006.
6 Constellation ES.1 SAS Product Manual, Rev. E 3.2 Reference documents SAS Interface Manual Seagate part number: 100293071 SCSI Commands Reference Manual Seagate part number: 100293068 Self-Encrypting Drives Reference Manual Seagate part number: 100515636 ANSI SAS Documents SFF-8323 3.
Constellation ES.1 SAS Product Manual, Rev. E 7 4.0 General description Constellation ES.1 drives provide high performance, high capacity data storage for a variety of systems includ- ing engineering workstations, network servers, mainframes, and supercomputers.
8 Constellation ES.1 SAS Product Manual, Rev. E 4.1 Standard features Constellation ES.1 drives have the following standard features: • Perpendicular recording technology • 1.
Constellation ES.1 SAS Product Manual, Rev. E 9 4.4 Reliability • Annualized Failure Rate (AFR) of 0.73% • Mean time between failures (MTBF) of 1,200,000 hours • Balanced low mass rotary voice coil actuator • Incorporates industry-standard Self-Monitoring Analysis and Reporting Technology (S.
10 Constellation ES.1 SAS Product Manual, Rev. E 5.0 Performance characteristics This section provides detailed information concerning performance-related characteristics and features of Con- stellation ES.
Constellation ES.1 SAS Product Manual, Rev. E 11 5.2.2 Format command execution time for 512-byte sectors (minutes) 2TB models 1TB models 500GB models Maximum (with verify) 627 345 173 Maximum (withou.
12 Constellation ES.1 SAS Product Manual, Rev. E 5.4 Prefetch/multi-segmented cache control The drive provides a prefetch (read look-ahead) and multi-segmented cache control algorithms that in many cases can enhance system performance. Cache refers to the drive buffer storage space when it is used in cache operations.
Constellation ES.1 SAS Product Manual, Rev. E 13 5.5.1 Caching write data Write caching is a write operation by the drive that makes use of a drive buffer storage area where the data to be written to the medium is stored while the drive performs the Write command.
14 Constellation ES.1 SAS Product Manual, Rev. E 6.0 Reliability specifications The following reliability specifications assume correct host and drive operational interface, including all inter- face timings, power supply voltages, environmental requirements and drive mounting constraints.
Constellation ES.1 SAS Product Manual, Rev. E 15 6.1.3 Seek errors A seek error is defined as a failure of the drive to position the heads to the addressed track. After detecting an initial seek error, the drive automatically performs an error recovery process.
16 Constellation ES.1 SAS Product Manual, Rev. E Caution. The drive motor must come to a complete stop prior to changing the plane of operation. This time is required to insure data integrity. 6.2.4 S.M.A.R.T. S.M.A.R.T. is an acronym for Self-Monitoring Analysis and Reporting Technology.
Constellation ES.1 SAS Product Manual, Rev. E 17 S.M.A.R.T. measures error rates. All errors for each monitored attribute are recorded. A counter keeps track of the number of errors for the current interval. This counter is referred to as the Failure Counter.
18 Constellation ES.1 SAS Product Manual, Rev. E 6.2.6 Drive Self Test (DST) Drive Self Test (DST) is a technology designed to recognize drive fault conditions that qualify the drive as a failed unit. DST validates the functionality of the drive at a system level.
Constellation ES.1 SAS Product Manual, Rev. E 19 6.2.6.2.3 Short and extended tests DST has two testing options: 1. short 2. extended These testing options are described in the following two subsections. Each test consists of three segments: an electrical test segment, a servo test segment, and a read/verify scan segment.
20 Constellation ES.1 SAS Product Manual, Rev. E 6.2.7 Product warranty Beginning on the date of shipment to the customer and continuing for the period specified in your purchase contract, Seagate war.
Constellation ES.1 SAS Product Manual, Rev. E 21 7.0 Physical/electrical specifications This section provides information relating to the physical and electrical characteristics of the drive.
22 Constellation ES.1 SAS Product Manual, Rev. E 7.1.1 PowerChoice reporting methods PowerChoice TM provides these reporting methods for tracking purposes: Request Sense command reports • Current power condition • Method of entry Note. Processing the Request Sense command does not impact the drive’s power save state.
Constellation ES.1 SAS Product Manual, Rev. E 23 Table 2: 2TB drive (Standard & SED model) DC power requirements Notes 3.0Gb mode 6.0Gb mode (Amps) (Amps) Voltage +5V +12V [4] +5V +12V [4] Regulation [5] ±5% ±5% [2] ±5% ±5% [2] Avg idle current DCX [1] [7] 0.
24 Constellation ES.1 SAS Product Manual, Rev. E Table 3: 1TB drive (Standard & SED model) DC power requirements Notes 3.0Gb mode 6.0Gb mode (Amps) (Amps) Voltage +5V +12V [4] +5V +12V [4] Regulation [5] ±5% ±5% [2] ±5% ±5% [2] Avg idle current DCX [1] [7] 0.
Constellation ES.1 SAS Product Manual, Rev. E 25 Note. See table notes on the next page. Table 4: 500GB drive (Standard & SED model) DC power requirements Notes 3.0Gb mode 6.0Gb mode (Amps) (Amps) Voltage +5V +12V [4] +5V +12V [4] Regulation [5] ±5% ±5% [2] ±5% ±5% [2] Avg idle current DCX [1] [7] 0.
26 Constellation ES.1 SAS Product Manual, Rev. E [1] Measured with average reading DC ammeter. [2] Instantaneous +12V current peaks will exceed these values.
Constellation ES.1 SAS Product Manual, Rev. E 27 7.3.3 Current profiles The +12V (top) and +5V (bottom) current profiles for the Constellation ES.1 drives are shown below. Figure 1. 2TB model current profiles Note: All times and currents are typical. See Table 2 for maximum current requirements.
28 Constellation ES.1 SAS Product Manual, Rev. E Figure 2. 1TB model current profiles Note: All times and currents are typical. See Table 2 for maximum current requirements.
Constellation ES.1 SAS Product Manual, Rev. E 29 Figure 3. 500GB model current profiles Note: All times and currents are typical. See Table 2 for maximum current requirements.
30 Constellation ES.1 SAS Product Manual, Rev. E 7.4 Power dissipation 2TB models in 3Gb operation Please refer to Table 2 for power dissipation numbers. To obtain operating power for typical random read operations, refer to the following I/O rate curve (see Figure 4).
Constellation ES.1 SAS Product Manual, Rev. E 31 2TB models in 6Gb operation Please refer to Table 2 for power dissipation numbers. To obtain operating power for typical random read operations, refer to the following I/O rate curve (see Figure 5.
32 Constellation ES.1 SAS Product Manual, Rev. E 1TB models in 3Gb operation Please refer to Table 2 for power dissipation numbers. To obtain operating power for typical random read operations, refer to the following I/O rate curve (see Figure 6).
Constellation ES.1 SAS Product Manual, Rev. E 33 1TB models in 6Gb operation Please refer to Table 2 for power dissipation numbers. To obtain operating power for typical random read operations, refer to the following I/O rate curve (see Figure 7.
34 Constellation ES.1 SAS Product Manual, Rev. E 500GB models in 3Gb operation Please refer to Table 2 for power dissipation numbers. To obtain operating power for typical random read operations, refer to the following I/O rate curve (see Figure 8).
Constellation ES.1 SAS Product Manual, Rev. E 35 500GB models in 6Gb operation Please refer to Table 2 for power dissipation numbers. To obtain operating power for typical random read operations, refer to the following I/O rate curve (see Figure 9.
36 Constellation ES.1 SAS Product Manual, Rev. E 7.5 Environmental limits Temperature and humidity values experienced by the drive must be such that condensation does not occur on any drive part. Altitude and atmospheric pressure specifications are referenced to a standard day at 58.
Constellation ES.1 SAS Product Manual, Rev. E 37 7.5.3 Effective altitude (sea level) a. Operating –200 to +10,000 feet (–61 to +3,048 meters) b. Non-operating –200 to +40,000 feet (–61 to +12,210 meters) 7.5.4 Shock and vibration Shock and vibration limits specified in this document are measured directly on the drive chassis.
38 Constellation ES.1 SAS Product Manual, Rev. E Drives packaged in single or multipacks with a gross weight of 20 pounds (8.95 kg) or less by Seagate for general freight shipment shall withstand a drop test from 48 inches (1,070 mm) against a concrete floor or equivalent.
Constellation ES.1 SAS Product Manual, Rev. E 39 c. Non-operating The limits of non-operating vibration shall apply to all conditions of handling and transportation.
40 Constellation ES.1 SAS Product Manual, Rev. E 7.6 Mechanical specifications The following nominal dimensions are exclusive of the decorative front panel accessory. However, dimensions of the front panel are shown in figure below. Refer to Figure 12 for detailed mounting configuration dimensions.
Constellation ES.1 SAS Product Manual, Rev. E 41 8.0 About FIPS The Federal Information Processing Standard (FIPS) Publication 140-2 is a U.S. Government Computer Security Standard used to accredit cryptographic modules.
42 Constellation ES.1 SAS Product Manual, Rev. E Figure 13. Example of FIPS tamper evidence labels. Note. Image is for reference only, may not represent actual drive.
Constellation ES.1 SAS Product Manual, Rev. E 43 9.0 About self-encrypting drives Self-encrypting drives (SEDs) offer encryption and security services for the protection of stored data, com- monly known as “protection of data at rest.
44 Constellation ES.1 SAS Product Manual, Rev. E 9.2.3 Default password When the drive is shipped from the factory, all passwords are set to the value of MSID.
Constellation ES.1 SAS Product Manual, Rev. E 45 1. The download must be an SED file. A standard (base) drive (non-SED) file will be rejected. 2. The download file must be signed and authenticated. 3. As with a non-SED drive, the download file must pass the acceptance criteria for the drive.
46 Constellation ES.1 SAS Product Manual, Rev. E 10.0 Defect and error management Seagate continues to use innovative technologies to manage defects and errors. These technologies are designed to increase data integrity, perform drive self-maintenance, and validate proper drive operation.
Constellation ES.1 SAS Product Manual, Rev. E 47 The drive firmware error recovery algorithms consist of 12 levels for read recoveries and five levels for write. Each level may consist of multiple steps, where a step is defined as a recovery function involving a single re- read or re-write attempt.
48 Constellation ES.1 SAS Product Manual, Rev. E 10.4 Background Media Scan Background Media Scan (BMS) is a self-initiated media scan. BMS is defined in the T10 document SPC-4 available from the T10 committee. BMS performs sequential reads across the entire pack of the media while the drive is idle.
Constellation ES.1 SAS Product Manual, Rev. E 49 10.7 Idle Read After Write Idle Read After Write (IRAW) utilizes idle time to verify the integrity of recently written data.
50 Constellation ES.1 SAS Product Manual, Rev. E 10.8.3 Identifying a Protection Information drive The Standard Inquiry provides a bit to indicate if PI is support by the drive. Vital Product Descriptor (VPD) page 0x86 provides bits to indicate the PI Types supported and which PI fields the drive supports checking.
Constellation ES.1 SAS Product Manual, Rev. E 51 11.0 Installation Constellation ES.1 disk drive installation is a plug-and-play process. There are no jumpers, switches, or termi- nators on the drive. SAS drives are designed to be used in a host system that provides a SAS-compatible backplane with bays designed to accommodate the drive.
52 Constellation ES.1 SAS Product Manual, Rev. E 11.2 Cooling Cabinet cooling must be designed by the customer so that the ambient temperature immediately surrounding the drive will not exceed temperature conditions specified in Section 7.5.1, "Temperature.
Constellation ES.1 SAS Product Manual, Rev. E 53 11.3 Drive mounting Mount the drive using the bottom or side mounting holes. If you mount the drive using the bottom holes, ensure that you do not physically distort the drive by attempting to mount it on a stiff, non-flat surface.
54 Constellation ES.1 SAS Product Manual, Rev. E 12.0 Interface requirements This section partially describes the interface requirements as implemented on Constellation ES.1 drives. Addi- tional information is provided in the SAS Interface Manual (part number 100293071).
Constellation ES.1 SAS Product Manual, Rev. E 55 12.2 Dual port support Constellation ES.1 SAS drives have two independent ports. These ports may be connected in the same or dif- ferent SCSI domains. Each drive port has a unique SAS address. The two ports have the capability of independent port clocking (e.
56 Constellation ES.1 SAS Product Manual, Rev. E 12.3 SCSI commands supported Table 8 lists the SCSI commands supported by Constellation ES.1 drives. Table 8: Supported commands Command name Command c.
Constellation ES.1 SAS Product Manual, Rev. E 57 Last n Deferred Errors or Asynchronous Events page (0Bh) N Last n Error Events page (07h) N Non-medium Error page (06h) Y Pages Supported list (00h) Y .
58 Constellation ES.1 SAS Product Manual, Rev. E Read Capacity (10) 25h Y Read Capacity (16) 9Eh/10h Y Read Defect Data (10) 37h Y Read Defect Data (12) B7h Y Read Long 3Eh Y (non-SED drives only) Rea.
Constellation ES.1 SAS Product Manual, Rev. E 59 [1] Constellation ES.1 drives can format to 512, 520 or 528 bytes per logical block. [2] Warning. Power loss during flash programming can result in firmware corruption. This usually makes the drive inoperable.
60 Constellation ES.1 SAS Product Manual, Rev. E 12.3.1 Inquiry data Table 9 lists the Inquiry command data that the drive should return to the initiator per the format given in the SAS Interface Manual .
Constellation ES.1 SAS Product Manual, Rev. E 61 Saved values are stored on the drive’s media using a Mode Select command. Only parameter values that are allowed to be changed can be changed by this method. Parameters in the saved values list that are not changeable by the Mode Select command get their values from default values storage.
62 Constellation ES.1 SAS Product Manual, Rev. E Table 10: Mode Sense data changeable and default values for 2TB drives MODE DATA HEADER: 01 92 00 10 00 00 00 08 BLOCK DESCRIPTOR: e8 e0 88 b0 00 00 02.
Constellation ES.1 SAS Product Manual, Rev. E 63 Table 11: Mode Sense data changeable and default values for 1TB drives MODE DATA HEADER: 01 92 00 10 00 00 00 08 BLOCK DESCRIPTOR: 74 70 6d b0 00 00 02.
64 Constellation ES.1 SAS Product Manual, Rev. E Table 12: Mode Sense data changeable and default values for 500GB drives MODE DATA HEADER: 01 92 00 10 00 00 00 08 BLOCK DESCRIPTOR: 3a 38 60 30 00 00 .
Constellation ES.1 SAS Product Manual, Rev. E 65 12.4 Miscellaneous operating features and conditions Table 13 lists various features and conditions. A “Y” in the support column indicates the feature or condition is supported. An “N” in the support column indicates the feature or condition is not supported.
66 Constellation ES.1 SAS Product Manual, Rev. E 12.4.1 SAS physical interface Figure 16 shows the location of the SAS device connector J1. Figures 17 and 18 provide the dimensions of the SAS connector. Details of the physical, electrical, and logical characteristics are provided within this section.
Constellation ES.1 SAS Product Manual, Rev. E 67 Figure 17. SAS device plug dimensions C OF DATUM B L 5.08 1.27 (6X) 1.27 (14X) 15.875 0.35MIN 15.875 33.43 0.05 B 4.90 0.08 0.84 0.05 (22X) 0.15 B P15 P1 S7 S1 SEE Detail1 0.30 0.05 (4X) 4.00 0.08 0.15 D 0.
68 Constellation ES.1 SAS Product Manual, Rev. E Figure 18. SAS device plug dimensions (detail) 6.10 Detail A 0.30 0.05 x 45 (5X) 0.40 0.05 X 45 (3X) CORING ALLOWED IN THIS AREA. 2.25 0.05 4.85 0.05 0.10 B E S14 S8 4.40 0.15 SEE Detail 2 3.90 0.15 SECTION A - A SECTION C - C A 0.
Constellation ES.1 SAS Product Manual, Rev. E 69 12.4.2 Physical characteristics This section defines physical interface connector. 12.4.3 Connector requirements Contact your preferred connector manufacturer for mating part information.
70 Constellation ES.1 SAS Product Manual, Rev. E 12.4.6 SAS transmitters and receivers A typical SAS differential copper transmitter and receiver pair is shown in Figure 19. The receiver is AC cou- pling to eliminate ground shift noise. Figure 19. SAS transmitters and receivers 12.
Constellation ES.1 SAS Product Manual, Rev. E 71 The Ready LED Out signal is designed to pull down the cathode of an LED. The anode is attached to the proper +3.3 volt supply through an appropriate current limiting resistor. The LED and the current limiting resis- tor are external to the drive.
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Constellation ES.1 SAS Product Manual, Rev. E 73 Index Numerics 12 volt pins 70 5 volt pins 70 6 Gbps 71 A abort task set function 54 AC coupling 70 AC power requirements 22 ACA active status 65 ACA a.
74 Constellation ES.1 SAS Product Manual, Rev. E description 7 DFE 71 dimensions 40 disk rotation speed 10 drive 39 drive characteristics 10 Drive Locking 44 drive mounting 40 , 53 drive select 69 dua.
Constellation ES.1 SAS Product Manual, Rev. E 75 Korean KCC 4 L latency average rotational 10 , 11 Locking SP 43 LockOnReset 44 logical block address 12 logical block reallocation scheme 8 logical blo.
76 Constellation ES.1 SAS Product Manual, Rev. E Q queue tagging 65 R radio interference regulations 3 Random number generator 44 RCD bit 12 read error rates 14 , 46 read/write data heads 10 receivers.
Constellation ES.1 SAS Product Manual, Rev. E 77 Type 2 PI format 49 U unformatted 9 Unrecoverable Errors 14 unrecovered media data 14 V vibration 37 , 38 , 39 W warranty 20 Z zero latency read 65.
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Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Seagate ST500NM0021 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Seagate ST500NM0021 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Seagate ST500NM0021 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Seagate ST500NM0021 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Seagate ST500NM0021, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Seagate ST500NM0021.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Seagate ST500NM0021. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Seagate ST500NM0021 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
