Manuale d’uso / di manutenzione del prodotto BN66 del fabbricante Samsung
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GEN_SM-R380_SamsungGear2_UM_English_BN66_040914_CH_F2 User Manual Please read this manual before oper ating your device and keep it for futur e reference.
Warning! This p rodu ct c on ta ins c he mi ca ls k now n to t he S ta te of Ca li for nia t o cau se c an ce r an d rep rodu ct iv e t ox i c i t y. Intellectual Propert y All Intellectual Propert y,.
Disclaimer of W arranties; E xclusion of Liability EXCEPT AS SET FORTH IN T HE EXPR ESS W AR RAN T Y CONT AINED ON THE WARR ANT Y PA GE ENCLOSED WITH THE PRODUCT , T HE PURCHASER T AKES THE PRODUCT .
Samsung T elecommunications America (ST A ), LLC Headquarters : 1301 E. Look out Drive Richardson, T X 75082 Customer Care Center: 1000 Klein Rd. Plano, TX 75074 T oll Fr ee T el : 1 .888.987 .HELP (4357) Internet Address: www.samsung.com ©2014 Samsung T elecommunications America, LLC.
Legal Information The online version of the Health/Safet y and Warranty guide for your device can be found at : www.samsung.com . The online version of the End User Licensing Agreement for your de vice can be found at : www.samsung.com/us/Legal/EULA .
1 T able of Contents Intellectual Propert y .................................................... 2 Disclaimer of Warranties; Exclusion of Liabilit y .... 3 Samsung T elecommunications America ( ST A) , LL C 4 Legal Information ........................
2 Notifications ................................................................. 46 My apps ........................................................................ 47 Samsung Apps ........................................................... 48 Find my Gear .
3 Sect ion 1 : Get ting Star ted Abo ut G ear 2 When you connect the Samsung Gear 2™ (also referred to as Gear) to y our mobile device, you can use the Gear 2™ to view call logs or set alarms. Y ou can use mobile devices more conveniently by connecting to various applications with t he Gear .
Section 1: Getting Started 4 Dev ic e l ayou t Gear 2 Infrared LED/Camera P ower button.
5 Speaker Hear t rate sensor Charging terminals Microphone ● Ens ur e th at t he s tr ap i s kept c le an . C on ta ct w it h c ont a mi na nt s, s uc h as d us t a nd d ye, c an c au se s ta i ns on t he s tr ap t ha t may n ot co me o ut . ● Do n ot us e a sc re en p rot ec tor w hi ch c au se s to uc h sc ree n se ns or m al fu nc t io ns .
Section 1: Getting Started 6 Charging Dock USB por t Charging terminals Pow er Bu tton The Power Button turns the Gear 2™ on or off, dis plays the Clock screen, locks the device on the Clock screen, and resets the device. 1. Press and hold the Power button to turn the Gear 2™ on or off.
7 Maintaining w ater and dust resistance The device may be damaged if water or dust enters the device. Follow these tips carefully to prev ent damage to the device and to maintain the water- and dust-resistant per formance of the device.
Section 1: Getting Started 8 Cha rgi ng t he bat t er y Charge the bat tery before using the Gear for the first t ime. A computer can be also used to charge the Gear™ 2 by connecting them via the USB cable. Important! U se only Samsung-approved chargers, batteries, and cables.
9 1. Locate the location of the charging terminals on the Gear 2™ and the charging dock. Charging terminals Charging dock.
Section 1: Getting Started 10 2. Place the Gear on the charging dock with the charging terminals facing each other..
11 3. Plug the small end of the charger cable into the USB port of the charging dock. Then, plug the large end of the charger into an electric socket..
Section 1: Getting Started 12 4. After fully charging, disconnect the Gear 2™ from the charging dock. Warning! Connecting the charger impr operly may cause serious damage to the Gear 2™. Any damage caused by mi sus e is n ot co vere d by th e wa rra nt y.
13 ● Un pl ug t he c har ge r wh en n ot in u se t o sa ve en erg y. The c ha rg er d oe s not h ave a p owe r sw it ch , so yo u mu st un pl ug t he c ha rg er f rom t h e ele c tr ic s oc ket . About using bat teries ● Ba t ter y op era ti ng t im e is a f fe ct ed by d ev ic e us age p at t er ns a nd t he c on di ti on o f th e bat ter y.
Section 1: Getting Started 14 Caution! Exc es si vel y be nd ing t he st ra p may d ama ge t he de vi ce . 2. Open the clasp and fit the strap to your wrist using the pin as a guide to size the band.
15 1 2 Pin 3. Press the button to close the clasp. Tip: T o mea sur e your h ea r t rat e more a cc ura tel y w ith t he G ea r, wear t he G ea r co mfor tab ly a rou nd you r lo wer arm j us t ab ove th e wr is t. R efe r to ‘ Wea rin g th e Ge ar ’ for d eta il s.
Section 1: Getting Started 16 Rep laci ng t he st ra p The strap is held in place by small spring -loaded pins (called presto pins) . Detach the st rap from the Gear to replace it with a new one.
17 2. Lift the strap out to detach it from the Gear 2™. 3. On the new strap, insert one side of the pin into the Gear 2™ case..
Section 1: Getting Started 18 4. On the new strap, insert one side of the pin into the Gear 2™ case. 5. Press in on the pin. Slip the band into the case and then release the pin to secure the band in place.
19 T urnin g t he Gear o n and o f f When you turn on the Gear 2™ for the first time, follow the displayed instructions . The instructions describe how to connect the Gear 2™ to a mobile device and to set up the device. 1. Press and hold the Power button for a few seconds to turn on the Gear 2™.
Section 1: Getting Started 20 Notices for using Bluetoot h ● Pla ce t he d ev ic es c lo se t o eac h ot he r wh en p ai ri ng you r G ea r 2™ w it h an ot he r mo bil e de vi ce . ● Th e Bl ue too th c om mu ni cat i on ra ng e is u su al ly u p to a pp rox im ate ly 3 0 fe et .
21 6. From the Mobile device, when the Bluetooth pairing request displays, tap OK ..
Section 1: Getting Started 22 7. Tap OK when the Confirm passkey screen displays. 8. The Install window displays on the Mobile device. 9. From the Mobile device, read and agree to the terms and conditions. When the devices connect, the Gear Manager displays on the mobile device and the clock screen displays on the Gear 2™.
23 Note: The G ear Manager appl ication guide displays. ● You ca n co nf ig ur e th e Ge ar 2 ™ fr om t he G ea r M ana ge r. ● C o nne c ti on m et ho ds a nd s cr ee ns hot s ma y var y dep en di ng o n th e t y pe o f dev ic e a nd t he d ev ic e’s sof t ware version .
Section 1: Getting Started 24 Locking and unlo cking the Gear When not in use, lock the Gear 2™ to prevent unwanted operation. Pressing the Power button on the Clock screen turns off the screen and locks the Gear 2™. The Gear automatically locks if it is inactive for a specified period.
25 Sect ion 2 : Basics Viewing mobile device connect ion stat us and batter y statu s Scroll left or right on t he Home screen and tap Settings . The following icons provide information about the status of the G ear™ 2 These icons display at the top of the screen.
Section 2: Basics 26 Using the touch screen Use only fingers to use the touch screen. Important! Do not al low t he to uc h sc ree n to co me i nto c ont ac t w ith o the r el ec tr ic al d evi ce s . Ele ct ros tat ic discharges can cause the t ouch screen to malfunction.
27 Double -tapping Double - tap on an image to zoom in a part . Double - t ap again to return. T o check the current status of the Gear™ 2 and view t he remaining batter y power , double - t ap anywhere on the screen with t wo fingers. Y ou can also adjust the volume and the bright ness of the display.
Section 2: Basics 28 Flick you finger down from the top of the screen while using apps to r eturns to the previous page..
29 Pinching Spread two fingers apar t on an image to zoom in a part. Pinch to zoom out ..
Section 2: Basics 30 Viewing the Home screen When you connect your Gear™ 2 to the mobile device you can view the device’s Home screen. The Home screen displays the clock, shor tcuts to applications, and ot her information. The Home screen has multiple panels.
31 Panel 1 WatchON Remote : Use the Gear™ 2 as a remote control for a T V or set- top box. S Voice : Command the Gear™ 2 by voice to perform various features. Music Player : Listen to music saved on the Gear™ 2. Voice Memo : Record and manage voice memos saved on the Gear™ 2.
Section 2: Basics 32 Panel 4 Notifications : Stay up- to-date with a variety of events, such as missed calls or new messages, received on the connected mobile device. Logs : View recent calls and message logs of the connected mobile device. Dialer : Enter a phone number using the ke ypad to make a call.
33 Using the Clock scree n ► Press the Power button to display the Clock screen. Editing Home screen icons From the Home screen : ● T a p an d ho ld a n ic on a nd d rag i t to t he d es ir ed lo ca t io n to rea r ran ge t he l oc at io n of i co ns .
Section 2: Basics 34 Chan ging t he backgr ound i mage Y ou can change the background color or set the back ground image to the default or a saved image. ► From the Home screen, tap Settings → Wallpapers . Apps scre en The Apps screen displays icons for all applications.
35 Closing the current application ► Tap and hold the screen with two fingers and then tap Close all . Tip: Y ou ca n al so dr ag th e app li cat io n sc ree n lef t or rig ht to c lo se it .
Section 2: Basics 36 Using calling features Making a c all ► On the Home screen, tap Dialer , enter a number using the keypad, and then tap to make a call. – or – From the Home screen, tap Contacts → a contact → a phone number, or tap Logs → a contact → .
37 Ans wering a ca ll 1. Drag to the right to answer a call. If the call waiting service is active, another call can be made. 2. Press End or place the first call on hold to answer a second call. Rejec ting a ca ll Reject an incoming call and send a rejection message to the caller .
Section 2: Basics 38 Using noti fication s Stay up- to-date with a variety of events, suc h as missed calls or new messages, received on the connected mobile device. Note: If a mes sa ge in clu de s lo ng tex t o r at t ac hme nt s, c he ck t he me ss ag e det ai ls on y our c on ne cte d mo bil e device.
39 Checking notification s at a later time 1. Tap Notifications on the Home screen. 2. Select a notification type..
Section 2: Basics 40 3. Select a notification to view the details. Notification details screen 4. In the notification’s detailed view, tap to use additional features: ● Reply : R ep l y to t he me s sa ge u si ng me s sa ge te mp la te s, S Voi ce , or e mot i co ns .
41 Note: Y ou ca n rec ei ve no ti fic at io ns on t he G ea r for s el ec ted i tem s. Fro m the G e ar M ana ger, ta p Notifications → Notifications for Gear or General notifications , an d th en t ap e ac h ite m to se le ct .
Section 2: Basics 42 Upg radin g t he Gea r 2 The Gear can be upgraded to the latest sof t ware. Visit the Samsung website to upgrade the Gear™ 2 sof tware. Upg rading w ith G ear Ma nager The Gear can be directly upgraded to the latest sof t ware by the firmwar e over- the - air ( FOT A) service.
43 Caution! Chec k the G e ar™ 2 bat t er y s ta tus b efo re up gra din g the s of t w are . Cha rge t he ba t ter y ful ly b efor e upgrading the so ft ware. Do n ot tu rn of f t he c om put er or d is co nne ct t he U SB c ab le w hi le th e Ge ar™ 2 is u pgr adi ng.
Section 3: Gear Manager 44 Sect ion 3 : Gear Ma nager Launching Gear Manager This application allows you to connect to a mobile device and customise your Gear™ 2 settings and applications . Also, you can use it to access the connected mobile device’s featur es.
45 Home screen styler Changes the Gear™ 2 Home screen sett ings. ► From the Gear Manager screen, tap Home screen styler . Wallpapers Change the color of the Gear™ 2 Home screen, or set an image or photo stored in the mobile device as wallpaper for the Gear™ 2 Home screen.
Section 3: Gear Manager 46 Noti ficat ions Stay up- to-date with a variety of events, suc h as missed calls, or new mess ages received on the connected mobile device.
47 My apps Y ou can manage application sett ings installed on the Gear™ 2. Scroll up or down to view all applications installed on the Gear . Set ting a method to enter text and managing templates ► From the Gear Manager screen, tap My apps . Configuring appli cations settings ► Tap next to an application and configure the settings.
Section 3: Gear Manager 48 To transfer voice memos : 1. Tap next to Voice Memo and tap Auto transfer → None → Transfer now . 2. Tap Auto transfer → Always to automatically transfer files to a mobile device when memos are recorded with the Gear™ 2.
49 Set ting s Use this application to configure the Gear™ 2 and set various options . ► From the Gear Manager screen, tap Settings . Backu p and r esto re Back up the stored data on the Gear™ 2 or restore backup date. ► From the Settings screen, tap Backup and restore .
Section 3: Gear Manager 50 Us ing a wake - u p ges tur e Set the Gear™ 2 to recognize your gestur e to wake up the Gear™ 2 and display the clock or the last page you accessed when the screen turns off. 1. From the Settings screen, tap Wake-up gesture , and then drag the Wake-up gesture switch to the right.
51 Set ti ng up eme rgency me ss ages Set the device to send a message to recipients in an emergency . 1. From the Settings screen, tap Send help message , and then drag the Send help message switch to the right. 2. Press the Power button three times to send an emergency message that includes your current location.
Section 3: Gear Manager 52 Viewi ng the G ear Man ager ver sio n ► View the Gear Manager version information from the Gear Manager version field. Help Y ou can access information about using the Gear™ 2 and other usef ul applications. ► Tap Help on the Gear Manager screen.
53 Sect ion 4 : Appl ications S V oice Use this application to command the G ear™ 2 by voice t o perform various features. 1. Read and agree to the terms and conditions for S Voice on the mobile device. 2. From the Gear™ 2 Home screen, tap S Voice .
Section 4: Applications 54 WatchON Remote Use this application to operate the Gear™ 2 as a remote control for other devices with an infrared receiver . Y ou can use this feature with various devices, such as T Vs and set - top boxes. 1. From the Home screen, tap WatchON Remote .
55 Note: Ensure t hat t he de vi ce’s inf ra red p or t is f ac ing t he de vi ce . 3. Scroll left on the remote-control screen to access the numeric keypad. Galler y Use this application to view images and videos . ► From the Apps screen, tap Gallery .
Section 4: Applications 56 Deleting files 1. While viewing a file, tap → Delete → OK . 2. To delete multiple files at once, tap and hold the file to delete on the file list screen, and then tap other files to select them for deletion and tap OK . 3.
57 Find M y Device Use this application to find the connected mobile device. 1. From the Apps screen, tap Find My Device . 2. Tap Start , the mobile device emits sounds, vibrates, and turns on the screen. Note: This a ppl ic at ion i s ava ila bl e onl y w hen t he G ea r™ 2 and t he mo bi le de vi ce a re co nn ec ted .
Section 4: Applications 58 Wearing the G ear 2 D evice When measuring your heart rate, wear the Gear™ 2 comfort ably on your arm above y our w rist as shown. Heart rate sensor <Rear> Important! R emove the pr otective plastic fr om the heart rate measurement sensor before taking measurements.
59 ● T he heart rate figures may not be accurate depending on me asurement conditions and surroundings. ● Take hea r t ra te m ea su rem en ts w he n you a re s ea ted a n d rel a xe d. ● I f h ear t rate m ea su re me nt s ar e ta ken a t low t em pe rat ur es , t he re su lt m ay be i na cc ur ate .
Section 4: Applications 60 ● I f t he h ea r t ra te me as ur eme nt i s not w or ki ng p ro pe rl y, adju st t he p os it i on of t h e Ge ar™ 2 on y our wr is t . For e xa mp le, m ove t he G ea r™ 2 ri ght , lef t , up, or d ow n on y our w r is t to ad ju st t he p os it i on of th e he ar t m ea su rem en t se ns or.
61 Using addit ional features ► From the pedometer screen, tap to use these additional features: ● Ta p History t o vi ew p rev i ou s rec or ds . ● Ta p Goal t o se t you r go al . ● Ta p Reset steps t o re se t th e ste p co un t . ● Ta p Share via t o sh ar e you r re co rd s wi th o th er s .
Section 4: Applications 62 Sleep Use this application to monitor your sleep patterns and record how much sleep you get by detecting body movements while you sleep.
63 3. Tap Stop → OK to stop recording. Using additional f eatures ► From the Sleep screen, tap to use additional features. ● Ta p History t o vi ew p rev i ou s rec or ds . ● Ta p Blocking mode to block all notifications e xcept alarm, timer , and downloaded app lication not i fi ca ti on s , th en t ap Enable .
Section 4: Applications 64 Heart Rate Use this application to measure and record your current he art rate. ► If you have just purchased or reset the Gear™ 2, read the displayed information about the application and tap OK . Note: Do not us e th e dev ic e’s hea r t rate m ea su rem ent fe at ure for c li nic al o r me di ca l dia gno si s.
65 Using additional f eatures ► Tap on the heart rate measurement screen, to use these additional features: ● Ta p History t o vi ew yo ur h ea r t ra te re co rd s . ● Ta p Help to view help information. Note: Only re co rds f rom t he pa st t hir t y days a re sa ved .
Section 4: Applications 66 E xercise Use this application to set diet and calorie goals and plan your exer cise program. View t he completed ex ercise and compare it with your ex ercise goal.
67 Monitoring ex ercise information 1. From the Home screen, tap Exercise . 2. Select a type of exercise to monitor. Select Running , Walking , Cycling , or Hiking . 3. Tap Start to start monitoring. You can view information, such as exercise time and distance on the screen.
Section 4: Applications 68 Using additional f eatures ► From the exercise screen, tap to use additional features: ● Ta p History t o vi ew t he exe rc is e re co rd s. ● Ta p Help to view help information. While monitoring your ex ercise information, tap to use additional features.
69 About Coaching The coaching feature includes Firstbeat technology to provide personaliz ed exercise guidance. Firstbeat uses T raining Effect (TE) analysis t hat measures the accumulated physical load during a w orkout and assesses the impact on your fitness.
Section 4: Applications 70 Sett ing training lev el s 1. From the running screen, tap → Coaching → Training effect to set the exercise intensity. Follow the displayed instructions and complete the exercises. Stop exercising when you achieve the required intensity.
71 5. Flick your finger down from the top of the screen to return to the running screen. The setup completes. 6. Tap Start . The heart rate measurement starts. Start running when the measurement is completed. You can view information, such as burned calories and speed, on the screen.
Section 4: Applications 72 Messages Use this application to view the mes sages received on the connected mobile device, call or reply to the sender using the Gear . ► Tap Messages on the Apps screen. Making a c all T o make a call the sender: ► Scroll right on the message in the list, or tap → Call on the message navigation screen.
73 Deleting messages 1. From the message navigation screen, tap → Delete . Note: Y ou ca n al so t ap , sel ec t mul ti ple m es sa ge s to de let e, an d the n ta p Delete to de le te mul ti ple me ss age s at o nce . 2. Tap to select all files at once.
Section 4: Applications 74 Listening to mus ic ► Tap to play music. Skip to the next file. T ap and hold to move f orwards quickly. Pause and r esume playback. Adjust the volume or listen t o music on a Bluetooth headset. Display the list of files. Set random play and repeat options .
75 Media Controller Use this application to play and control media files. Y ou can launch the music player on the connected mobile device and control playback with the Gear™ 2. For other media files, star t playback on the mobile device first . Y ou can control playback of the currently-playing file from the Gear .
Section 4: Applications 76 Stopwatch Use this application to measure the amount of elapsed time. 1. From the Apps screen, tap Stopwatch . 2. Tap Start to time an event. 3. Tap Lap to record lap times. 4. Tap Stop to end timing. 5. Tap Reset to clear lap time records.
77 Recording voice memos 1. Tap to start recording. 2. Speak into the microphone at the bottom right of the Gear 2. 3. Tap to pause recording. 4. Tap to finish recording. 5. Tap to cancel the recording. Start recording. Remaining recording time Display the list of voice memos .
Section 4: Applications 78 Playing v oice memos ► Tap , and select a voice memo to play. If spoken content is recorded and then converted to a data file, displays next to the filename. Note: The Ge ar™ 2 di sp lay s the c on ten t as tex t on th e scr ee n dur ing p lay ba ck .
79 Email Use this application to check emails received on the connected mobile device. ► From the Apps screen, tap Email . T o open an email : ► Select and tap an email from the list.
Section 4: Applications 80 Control s View the connection st atus and remaining batter y life. Adjust the volume and display brightness. ► From the Home screen, tap Controls . Logs Use this application to view the connected mobile device’s call and message logs on the G ear™ 2.
81 ● I f yo ur G ea r™ 2 sav ed 5 0 pho to s or 9 v id eo s, y ou c an not t a ke mo re ph ot os o r vi de os . Ac ce s s Ga ll er y an d de let e fi le s or t ra ns fe r fi le s to t he c on nec te d mo bi le d ev ic e.
Section 4: Applications 82 T aki ng a pho to with s oun d Use this mode to capture the ambient sound with a photo. 1. Tap → Sound & shot → On . 2. Scroll down from the top of the screen to return to the camera screen and then tap the screen to take a photo.
83 Con figuring C amera set ting s ► Tap to configure the camera’s settings. Note: Not all o f the fo ll ow ing o pti ons a re ava il abl e wi th b oth t he c am era a nd v id eo m ode s . ● Focus mode : S el ec t a fo cu s mo de . Auto is camera- controlled.
Section 4: Applications 84 Timer Use this application to use the G ear™ 2 as a countdown timer . 1. From the Apps screen, tap Timer . 2. Set the duration, and tap Start .
Section 5: Set tings 85 Sect ion 5: S et tin gs Clock Change the clock t ype that displays on the Clock screen. 1. On the Home screen, tap Settings → Clock .
86 Sound Change the set tings for various sounds on the Gear™ 2. ► On the Home screen, tap Settings → Sound . and selection from these options: ● Volume : A dj us t th e vol um e lev el fo r va ri ou s so un ds , su ch a s mu lt i med ia , r in gt on e, no ti fi c at io ns , an d system sounds.
Section 5: Set tings 87 Note: When t he G ea r™ 2 is co nne ct ed to a m ob ile d ev ic e, th e lan gua ge s et ti ngs a pp lie d on t he mo bi le de vi ce are a ppl ie d to th e Ge ar™ 2. Th e la ngu age s et t ing s ca n onl y b e cha ng ed o n the c on ne cte d mo bil e dev ic e.
88 Privacy lock ► From the Home screen, tap Settings → Privacy lock . ● Privacy lock : A ct i vat e or d eac t iva te t he p ri vac y lo ck f eat ur e by se t t ing a P I N of at l ea st f our n um be rs .
Section 5: Set tings 89 Gea r in fo ► From the Home screen, tap Settings → Gear info . ● About Gear : A cc es s i nfo rm at io n ab ou t th e G ea r™ 2.
90 Sect ion 6 : In dex A Answering a call 37 B Backup and restore 49 C Call features Making a call 36 Call options During a call 36 Camera configuring Camera settings 82 taking a photo with sound 81 .
Section 6: Index 91 M Maintaining water and dust resistance 7 Measuring heart rate 64 Messages deleting 72 Making a call 72 Replying to a message 72 viewing on the connected mobile device 72 Music lis.
92 Setting up emergency contacts 51 Setting up emergency messages 51 Using a wak e -up gesture 50 Viewing the Gear Manager version 52 Viewing the open source license 51 Sleep Application Recording sle.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Samsung BN66 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Samsung BN66 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Samsung BN66 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Samsung BN66 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Samsung BN66, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Samsung BN66.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Samsung BN66. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Samsung BN66 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.