Manuale d’uso / di manutenzione del prodotto MAN-VR2 del fabbricante Rose electronic
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Vista Remot e 2 SINGLE USER REMOTE KVM ACCESS OVER IP 10707 Stancliff Road Houston, Texas 7709 Phone: (281) 933 - 7673 www.rose.c om INSTA LLAT ION AND OPERAT I ONS M A NU AL.
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T A BL E of CONTENT S Contents Pa ge # System Int roduction ................................................................................................................... 1 Features ......................... ......................................
Figures Pa ge # Figure 1. Vista Remote 2 Models .............................................................................................. 5 Figure 2. Connecting a KVM ...............................................................................
INTRODUCTION Vista Remote 2 Installati on and Ope rations Manual 1 System Introduction Thank you for choosing Vista Remote™ 2 from Rose Electronics for your network acces s soluti ons.
2 Vista Remote 2 Installati on and Operation s M anual Features Models available: 4- port model 8- port model Solid - state embedded unit, has no disk drive for maximum reliability Remote .
Vista Remote 2 Installati on and Ope rations Manual 3 Rose Electronics w eb site Visit our web site at www.rose.com for additional inf orm ation on Vista Remote 2 and other products offered by Rose Electronics t hat are designed for data center appli c ati ons, class room environments, and m any other access and switching applications.
OVERVIEW 4 Vista Remote 2 Installati on and Operation s M anual Sy stem Ov ervie w Vista Remote 2 is a versatile and powerful product that can extend the range of access to your compute rs from anywhere in the world.
Vista Remote 2 Installati on and Ope rations Manual 5 Vista Remo te 2 Mode ls (Part Number KVL - 1R4UA/OV/ 2) Connector Type Power Adapter CPU (4) DB25F KVM (1) DB 25F RS232 RJ11F LINK RJ45F (Part Number KVL - 1R8UA/OV/2) Connector Type Power Adapter CPU (8) DB25F KVM (1) DB 25F RS232 RJ11F LINK RJ45F Figure 1 .
INSTAL L ATION 6 Vista Remote 2 Installati on and Operation s M anual Vista Remo te 2 Inst allat ion Installi ng the Vista Remote 2 is a very easy process and should be performed by a designated administrat or. The administ rator will inst al l, configure, and set - up user access profi l es.
Vista Remote 2 Installati on and Ope rations Manual 7 Connecting the Computers Connect each computer to the Vista Remote 2 using the appropriate CPU adapter cable designed to interfac e to the type of computer being connected (PS/2, Unix, SUN, DEC, Apple, etc).
UNIT CONFIGUR ATION 8 Vista Remote 2 Installati on and Operation s M anual Configuring the Vista Remote 2 IP I nput module When you locally connect to Vista Remote 2 unit for the first time the Unit and Network must be configured.
Vista Remote 2 Installati on and Ope rations Manual 9 Hardware The hardware version level is displayed in this fiel d. Firmware The Vista Remote 2 firmware version is displayed in t his field Keyboard Layout Using the left and right arrow keys, select the keyboard type expected from the host computers.
NETWORK CO NF I GURATION 10 Vista Remote 2 Insta llation and Operations Manual Configuring the Network Figure 7 . Network Configura tion MAC address Media Access Control Address – this is the unique and unchangeable code that was hard co ded within your Vista Remote 2 unit when it was built.
Vista Remote 2 Installati on and Ope rations Manual 11 Screen #3 is a secure keys screen that will display after the network information has been entered. Figure 8 . Secure Ke y calc ulation This screen uses mouse movements and keyboard inputs to create random data.
12 Vista Remote 2 Insta llation and Operations Manual To view the menu options press <CTRL > < ALT> <C > . (I f t he default hotkeys were altered on the Configure Unit screen, us e the new hotkeys plus C) Figure 10 . Control menu Logoff Select this opti on to close your current session and d isplay the s creensaver.
Vista Remote 2 Installati on and Ope rations Manual 13 Configura tion Select the “Configurat ion” tab to gain access t o the Unit and Network configuration menus.
14 Vista Remote 2 Insta llation and Operations Manual Remote Configuration Connect r emo t el y to the Vista Remote 2 unit from any network workstation. When connected, click on the “Configure” tab in the upper right corner of the display. The below configurati on menu will display.
Vista Remote 2 Installati on and Ope rations Manual 15 User A ccount s Selecting user accounts will dis pl ay the f ollowing m enu. Figure 12 . User A cco u n ts The first of the sixteen accounts is the admin account and is the only account with access rights to the configurati on menus.
16 Vista Remote 2 Insta llation and Operations Manual Unit Configuration The ‘Unit Configurati on “option tab will displ ay the following menu. Hardware Version Indic ates the version of the electronic circuit ry within the Vista Remote 2 unit.
Vista Remote 2 Installati on and Ope rations Manual 17 Encry ption Three encryption options are available; Always on, Prefer off , Pref er on. The one to choo s e depends on the specific details of your install ation. The use of encryption im poses a slight performance overhead of roughly 10% but is highl y secure against third party int rusion.
18 Vista Remote 2 Insta llation and Operations Manual Mouse Latenc y Allowan ce This option is used during calibration to acc ount for lat ency delays (caused as signals pass through a device) introduced by some KVM switches. During calibration, t he V ista Remote 2 waits for 40ms after each mouse movement before sampling the next.
Vista Remote 2 Installati on and Ope rations Manual 19 Time and Date Configuration Figure 14 . T ime and Date Configura tion Use the left and right arrow keys to select the correct time and date.
20 Vista Remote 2 Insta llation and Operations Manual Network Configuration This menu allows you to r em o t el y c onfigure various aspects of the IP port and its relationship with the local network.
Vista Remote 2 Installati on and Ope rations Manual 21 IP Gatew ay This is the address of the device that links the local network the Vista Remote 2 is connected to another network such as the wider Internet. Usuall y the actual gateway is a network switch or router and it will be used whenever a required address lies outside the current network.
22 Vista Remote 2 Insta llation and Operations Manual It is recommended that the naming and hot key assignments for each Host Configuration entry match the CPU port configurati on of the Vista Remote 2. Entry #1 - Name and hot key defined to switch to CPU port #1, Entry #2 for CPU port #2, etc.
Vista Remote 2 Installati on and Ope rations Manual 23 The first three (3) columns show the date the event occurr ed. The next column is the time the event occurred. The last column describes the type of event with the users name and the access method.
24 Vista Remote 2 Insta llation and Operations Manual KVM Switch Module Configuration Connect to the unit directly from the local KVM station and logon. A computer must be connected to CPU port #1 and powered on. Using the local keyboard, press and release the left Ctrl key, then within 2 seconds press the F12 key.
Vista Remote 2 Installati on and Ope rations Manual 25 Change the computer names S electing “Names” and pressing enter will display the below displ ay. Figure 18 . Change computer names Each computer is initi ally assi gned a computer name, “computer x”, where “x” = 1 - 8.
26 Vista Remote 2 Insta llation and Operations Manual Configure appearance The “Configure appearance” m enu allows you to change the foreground and background colors, posit i on the computer name on the screen, change the name fadeout time, font, and set up a screen saver type.
Vista Remote 2 Installati on and Ope rations Manual 27 Name fad eout t ime: This option sets the time when the computer label disappears after switching t o a computer. To change this value, highli ght Name fadeout time and press <Enter> to clear the present value.
28 Vista Remote 2 Insta llation and Operations Manual Configure security Figure 20 . Switch module security setti n g s Configura ti on password: Assigning a “Configurat i on password” prevents unauthori zed c hanges to the Vista Remote 2 switches’ confi gurat i on.
Vista Remote 2 Installati on and Ope rations Manual 29 If you forget your “Access password”, the person who knows the configure password can enter a new “Access password” for you. If you forget your “Configure password”, contact Rose Electronics Technical Support f or inst ructions.
30 Vista Remote 2 Insta llation and Operations Manual Configure keyboard type The “Configure keyboard t ype” menu allows you to change the keyboard type. Figure 22 . Configure Keyboard You should only have to change the keyboard type if you un - plug the keyb oard or c hange the keyboard from the auto - det ected type.
Vista Remote 2 Installati on and Ope rations Manual 31 Configure miscellaneous This menu allows you t o change the m aximum comput er ports and sc an time. Figure 23 . Configure Misc Maximum ports: The “Maximum ports” configurat i on allows you to change the total num ber of computer ports that are in use.
32 Vista Remote 2 Insta llation and Operations Manual Save The “Save” function, saves all configurat i on c hanges that have been m ade to flash memory. Figure 24 . S ave Switch settings To save the configuration changes that have been made, select (highlight ) save from the main menu and press <Enter>.
OPERATION Vista Remote 2 Installati on and Ope rations Manual 33 Remot e Syst em Operation Connecting using a w eb browser Connecting to the Vista Remote 2 from a network location or over the internet can be done two ways; using the Built - in Java VNC Viewer or Downloading Windows VNC Viewer from the unit and installing it on the remote computer.
34 Vista Remote 2 Insta llation and Operations Manual Viewer e n cry ption settings The web browser viewers and VNC viewers offer four encryption settings: Always on - This setting will ensure that the link is encrypted, regardless of Vist a Remote 2 encrypt ion setting.
Vista Remote 2 Installati on and Ope rations Manual 35 Controls Tab When you click on the “Controls” tab, the below dropdown menu will display. Single Mouse Mode This mode is for fast network connections where the cursor response is sufficient to provide instant visual feedback on the remote screen.
36 Vista Remote 2 Insta llation and Operations Manual Video Setti ngs This dialog provides access to all of the key video settings that determi ne image qual i t y and link performance.
Vista Remote 2 Installati on and Ope rations Manual 37 Host Tab The “Host” tab on the toolbar allows you to easily switch to any CPU port on the unit or system. Each of the Host locations can be set - up with t h e appropriate keyboard command to switch to that port.
38 Vista Remote 2 Insta llation and Operations Manual commands to instruct the KVM Switch module to exercise an option must be configured to either the “Command, Keyboard Control” tab or the Hosts tab. The easiest way to switch to a CPU port is invoke the Computer select window.
Vista Remote 2 Installati on and Ope rations Manual 39 Keyboard Commands Keyboard comm ands can be used to f urther customi ze the KVM switc h modul e. These commands can be invoked directly from a local or remote keyboard or from the “Command, Keyboard commands” tab on the VNC view toolbar.
40 Vista Remote 2 Insta llation and Operations Manual Command Ke y Description Computer Select <Ctrl> x +- ctrl+ -x (x = 1, 2 , 3, 4, 5, 6, 7 , 8 ) Connects your k eyboard, video monitor, and mous e to the selected c omputer. Connect to next computer <Ctrl> + (Plus) +- ctrl+ -+ Selects the next sequential c omputer.
Vista Remote 2 Installati on and Ope rations Manual 41 change the Scan Time to another interval press and release the left <Ctrl> key, type “T” then enter the new scan time interval (1 - 16 seconds), and press <Enter>. Reset To “Reset” the mouse and keyboard, press and release the left <Ctrl> key, then type “R”.
T ROUBLESHOO TING 42 Vista Remote 2 Insta llation and Operations Manual Troubleshooting Remote network u s e rs are unable to contact the unit Check that the correct address is being used by the remote users. Check the network settings. Check that the user’ net work address has not been excluded in the IP access control section.
Vista Remote 2 Installati on and Ope rations Manual 43 Computer doe s not boot, keyboard or mouse er r o r received . Cable is loose, reseat cable and on PC hit F1 to continue or reboot computer. Wrong cable or keyboard and mouse cabl es re versed.
44 Vista Remote 2 Insta llation and Operations Manual Video fuzzy Cable too long or wrong type. Verify that resolution and distanc e match. See Appendix G. Upgrade cable if necessary. Video not sy n chronized or wrong co l or Cable is loose, reseat cable.
SERVICE and SUPPO R T Vista Remote 2 Installati on and Ope rations Manual 45 Maint enan ce and Re pai r This Unit does not contain any internal user - servi c eabl e parts. In the event a Unit needs repair or maintenance, you must first obtain a Return Authorizat i on (RA) number from Rose Electronics or an authorized repair cent er.
S AF E T Y 46 Vista Remote 2 Insta llation and Operations Manual Safety This Unit has been tested for conformance to safety regulati ons and requirem ents , and has been certified for int ernational use. Lik e all electronic equipment, the Uni t should be used with care.
Vista Remo te 2 In stallat ion an d Operatio ns M anual 47 Safety and EMC Regulatory St atements Safety Inf ormation Documentation reference symbol . If the product is m arked with t his symbol, refer to the product docum entation to get more information about the product.
APPENDICES 48 Vista Remote 2 Insta llation and Operations Manual A ppendix A – General specif ications Dimensions W idt h Depth Height 4 / 8 port 16.7” / 42.4cm 15.2” / 38.6cm 1.75” / 4.5cm Weight 4- port units 8- port units 6.9 lbs / 3.1 kg 9.
Vista Remote 2 Installati on and Ope rations Manual 49 A ppendix C – RackMount The rack mount kit includes the following ite m s: Two black anodized mounting brackets Four 6 - 32 x 3/8” fl.
50 Vista Remote 2 Insta llation and Operations Manual A ppendix D – IP A ccess Contro l Setting IP access control The golden rule with this feature is ‘Include before you exclude’ or to put it another way ‘Arrange all owed addresses in the l ist before the denied addresses’.
Vista Remo te 2 Inst allat ion and Operat ions Manu al 51 Address ranges Although you can define ranges of addresses, due to the way the mask opera tes, there are certain restric tions on t he particular ranges t hat can be set. For any given address you can encompass neighboring address es in blocks of either 2, 4, 8, 16, 32, 64, 128 , etc.
52 Vista Remote 2 Insta llation and Operations Manual Access Use the arrow buttons to select either ‘Allow’ or ‘Deny’ as appropriate. 1 Enter the base network address, the mask and select the appropriate access setting.
Vista Remo te 2 Inst allat ion and Operat ions Manu al 53 Color/E n coding Auto select When tick ed, this opt ion wi ll examine the speed of your connection to the Vista Remote 2 unit and apply the m ost suit able encoding m ethod. This option is suggested for the majorit y of installat ions.
54 Vista Remote 2 Insta llation and Operations Manual Scaling No Scaling No attem pt is made t o make the screen im age fit t he viewer window. You may need to scroll horizontally and/o r vertical l y to view all parts of the screen image. Scale to Window Size Adjusts the server screen image to suit the size of the viewer window.
Vista Remo te 2 Inst allat ion and Operat ions Manu al 55 Misc Shared conne ction (d o not disconnect other viewers) This option does not apply to Vista Remote 2 unit. Full scr een mode When tick ed, the V NC viewer will launch in full sc reen mode. Use the menu key (usually F8) to exit from full screen m ode.
56 Vista Remote 2 Insta llation and Operations Manual Identitie s This feature helps your VNC viewer to confirm that a revisit ed Vista Remote 2 unit is genuine and not another device masquerading as an Vista Remote 2. The list given will retain the identiti es of all visited units (that have full security enabled).
Vista Remo te 2 Inst allat ion and Operat ions Manu al 57 Load / Save Configuration Fi le - Rel oa d Allows you to load a configuration file saved from this, or anothe r vi ewe r . Configuration Fi le - Save Allows you to save the current settings so that they can be copied from one viewer to another.
58 Vista Remote 2 Insta llation and Operations Manual A ppendix E – VNC viewe r window options Click the VNC icon in the top left corner of the viewer window (or press F8) to display the window options: Standard w indow control ite ms Restore, Move, Size, Minimi ze, Maximize, and Close control the VNC window as per any other applicat ion.
Vista Remo te 2 Inst allat ion and Operat ions Manu al 59 A ppendix F – Browser viewe r options When you are connecting to the Vista Remote 2 unit using a Web br owser and the VNC applet, a number of options are available .
60 Vista Remote 2 Insta llation and Operations Manual Inputs View only (ignore mouse & key b oard) When ticked, the viewer will not send keyboard o r mouse information to the Vista Remote 2 unit or host system.
Vista Remo te 2 Inst allat ion and Operat ions Manu al 61 A ppendix G – Supported video modes The following video modes are supported and can be automatically c onfigured by the Vista Remote 2.
62 Vista Remote 2 Insta llation and Operations Manual A ppendix H – Typemat ic Rate Typematic Co mm and Press the left <Ctrl> key, type “A”, enter the typematic val ue (1 - 3 digit) foll owed by <Enter> . The typematic value is determined from the following tabl es using the equation: Typema t ic Value = Rate value + Delay Value.
Vista Remo te 2 Inst allat ion and Operat ions Manu al 63 A ppendix I – Hot Ke y Codes These codes are used when defining hotkey switchi ng sequences (macros) for host com puters and allow you to include almost any of the special keys on the keyboard.
NOTES 64 Vista Remote 2 Insta llation and Operations Manual.
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10707 Stancliff Road Phone: (281) 933 - 7673 Houston, Texas 77099 WWW.ROSE.COM.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Rose electronic MAN-VR2 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Rose electronic MAN-VR2 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Rose electronic MAN-VR2 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Rose electronic MAN-VR2 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Rose electronic MAN-VR2, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Rose electronic MAN-VR2.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Rose electronic MAN-VR2. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Rose electronic MAN-VR2 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
