Manuale d’uso / di manutenzione del prodotto DMA 7000 System del fabbricante Polycom
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5.0 | July 2012 | 3725-76302-001K1 Polycom ® DMA ™ 7000 System Operations Guide.
© 2009-2012 Polycom, Inc. All rights reserved. Polycom, Inc. 6001 America Center Drive San Jose CA 95002 USA No part of this document may be reproduced or transmitted i n any form or by any means, electronic or mechanical, for any purpose, without the expr ess written pe rmission of Polycom, Inc.
Polycom, Inc. iii Contents 1 Polycom ® DMA ™ 7000 System Overview . . . . . . . . . . . . . 1 Introduction to the Polycom DMA System . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 The Polycom DMA System’s Primary Functions . . . . . . . .
DMA Operations Guide iv Polycom, Inc. Certificate Details Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Certificate Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Install a Certificate Authority’s Certificate .
Conte nts Polycom, Inc. v Add External Gatekeeper Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Edit External Gatekeepe r Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 External SIP Peer . . . . . . . . . . .
DMA Operations Guide vi Polycom, Inc. Exchange Server Integration Procedure . . . . . . . . . . . . . . . . . . . . . . . . 167 Resource Management System Integration . . . . . . . . . . . . . . . . . . . . . . . . 169 Resource Management System Page .
Conte nts Polycom, Inc. vii The Default Dial Plan and Suggestions for Modifications . . . . . . . . . 228 Add Dial Rule Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 Edit Dial Rule Dialog Box . . . . . . . . . .
DMA Operations Guide viii Polycom, Inc. Network Clouds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285 Add Network Cloud Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286 Edit Network Cloud Dialog Box .
Conte nts Polycom, Inc. ix Conference Manager Usage Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335 Exchange Server Integration Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335 License Status Pane . . . . . . . . . .
DMA Operations Guide x Polycom, Inc. Alert 3303 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349 Alert 3304 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Conte nts Polycom, Inc. xi 14 System Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383 Alert History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383 Call History . . . . .
DMA Operations Guide xii Polycom, Inc..
Polycom, Inc. 1 1 Polycom ® DMA ™ 7000 System Over view This chapter provides an overview of the Polycom ® Distributed Media Application™ (DMA™) 7000 system .
DMA Operations Guide Introduction to the Polycom DMA System 2 Polycom, Inc. The Polycom DMA s ystem integrat es with your Microsoft® Active Directory®, automating the task of provisioning user s for video conferencing.
Introduction to the Polycom DMA System Polycom ® DMA ™ 7000 System Overv iew Polycom, Inc. 3 • Provisioning • Conference control and monitoring • Call control and dial-out • Billing and usa.
DMA Operations Guide Introduction to the Polycom DMA System 4 Polycom, Inc. The two servers communicate over the private network connecting them. To determine which one should host the publ ic virtual.
Introduction to the Polycom DMA System Polycom ® DMA ™ 7000 System Overv iew Polycom, Inc. 5 Superclustering To provide geographic redundancy an d better network traffic management, up to five geographically distribu ted Polycom DMA system clusters (two- server or single-server) can be integrated into a supercluster .
DMA Operations Guide Polycom Solu tion Suppor t 6 Polycom, Inc. • Size of Active Directory supported : 1,000,000 users and 1,000,000 group s (up to 10,000 groups may be imported) The following capabilities and constraints appl y to each cluster in the supercluster: • Number of registrations: 15000 • Number of concurrent H.
W orking in the Polycom DMA System Polycom ® DMA ™ 7000 System Over view Polycom, Inc. 7 Professional Services for Microsoft In tegration is mandatory for Poly com Conferencing for Micros oft Outlook and Microsof t Office Communications Server or Lync Server 2010 integrations.
DMA Operations Guide W orking in t he Polyc om DMA Sy stem 8 Polycom, Inc. In addition, you can change the text size used in the system interface and the maximum number of columns in the Dashboard . Note that larger text si zes will affect how much you can see in a given windo w or screen size and may require frequent scrolling.
W orking in the Polycom DMA System Polycom ® DMA ™ 7000 System Over view Polycom, Inc. 9 User > Users 2 • • Groups • Login Sessions 1 • • Change Password • • • Reports > Call .
DMA Operations Guide W orking in t he Polyc om DMA Sy stem 10 Polycom, Inc. Hunt G roups • • Device Authentication • Registration Policy • Prefix Service 1 • • Embedded DNS • History Ret.
W orking in the Polycom DMA System Polycom ® DMA ™ 7000 System Over view Polycom, Inc. 11 Settings. Displays Settings dialog box. • • • Log Out. Logs you out of the Polycom DMA system. • • • Help. Opens the online help topi c for the page you’re view ing.
DMA Operations Guide Third-Party Software 12 Polycom, Inc. Third-Par ty Software Open Source Software The Polycom DMA system uses severa l open source software packages, including the CentOS operating system. CentOS is an enterprise-class Linux distribution that contains hundreds of open-source components.
Third-Party Software Polycom ® DMA ™ 7000 System Over view Polycom, Inc. 13 4 Contact Polycom Global Services for the root password for the Polycom DMA server. 5 Use ssh to log i nto the server as root. 6 Upload the modified software via wget or scp.
DMA Operations Guide Third-Party Software 14 Polycom, Inc. commons- httpclient 3.0.1 Apache License, V ersion 2 http://www .ap ache.org/licenses/LICENSE-2.0 commons-io 1.4 Apache License, V ersion 2 http://www .ap ache.org/licenses/LICENSE-2.0 commons-jexl 1.
Third-Party Software Polycom ® DMA ™ 7000 System Over view Polycom, Inc. 15 Jboss-cache 1.4.1.sp14 LGPLv2.1 http://www .gnu.org/licenses/o ld-licenses/lgpl-2 .1.html Jboss-jaxws 2.0.0.GA LGPLv2.1 http://www .gnu. org /licenses/old-licenses/lgpl-2 .
DMA Operations Guide Third-Party Software 16 Polycom, Inc. Python Part of Centos distrib. Python Software Foundation Li cense V ersion 2 http://python.org/download/releases/2.6.2/license Quartz 1.5.2 Apache License, V ersion 2 http://www .apache.org/licenses/LICENSE-2.
Third-Party Software Polycom ® DMA ™ 7000 System Over view Polycom, Inc. 17 W3C XML Schema T est Collection v . 1.16.2 W3C SOFTW ARE NOTICE AND LICENSE Mesa 3-D graphics library v . 5 The core Mesa library is licensed according to the terms of the XFree86copyright (an MIT -style license).
DMA Operations Guide Third-Party Software 18 Polycom, Inc. libpng official PNG reference library (general permissive license) Libungif - An uncompressed GIF library (general permissive license) Ant Ap ache 2.0 XML Resolver Library Apache 2.0 ICU4J I CU License NekoHTML Apache-like (1.
Third-Party Software Polycom ® DMA ™ 7000 System Over view Polycom, Inc. 19 7-Zip See file. Some files are LGPLv2.1; some have unRAR restriction; some are licensed under AES code license.
DMA Operations Guide Third-Party Software 20 Polycom, Inc..
Polycom, Inc. 21 2 Polycom ® DMA ™ System Initial Configuration Summar y This chapter describes the configurati on tas k s required to complete your implementation of a new Polycom ® Distr ibuted Media Appli cation™ (DMA™) 7000 system once installation an d initial network configuration are complete.
DMA Operations Guide Add Required DNS Records for the Polycom DMA System 22 Polycom, Inc. Add Required DNS Records fo r the Polycom DMA System In order to access your Polycom DMA sy stem by its host n.
Add Required DNS Records for the Polycom DMA System Polycom ® DMA ™ System Initial Configuration Summar y Polycom, Inc. 23 Additional DNS Records for SIP Proxy To support the use of your Polycom DM.
DMA Operations Guide License the Polycom DMA System 24 Polycom, Inc. Additional DNS Records for the Optional Embedded DNS Feature To support DNS publishing by your Polycom DMA system’s embedded DNS servers (see “Embedded DNS” on page 259), a DNS NS record is needed for each cluster in the supercluster.
Set Up Signaling Polycom ® DMA ™ System Initial Configuration Summar y Polycom, Inc. 25 • Whether the RealPresence Platform Application Programming Interface (API) is enabled. The API prov ides an API client application wi th programmatic access to the Polycom DMA system (see “RealPresenc e Platform API” on page 2).
DMA Operations Guide Configure the Call Ser v er and Optionally Create a Supercluster 26 Polycom, Inc. To configure signaling, follow the procedure in “Configure Signal ing” on page 73.
Set Up MCUs Polycom ® DMA ™ System Initial Configuration Summar y Polycom, Inc. 27 1 As the default local administrative user (admin), create a local user account for yourself with the Admi nistrator role, log in using that account, and delete the admin user account.
DMA Operations Guide Set Up MCUs 28 Polycom, Inc. Make sure that each MCU is in a site belonging to a territory for which the Polycom DMA syst em is responsible.
Set Up MCUs Polycom ® DMA ™ System Initial Configuration Summar y Polycom, Inc. 29 Both methods allow you to specify most conference parameters: • Genera l informa tion suc h as line ra te , encryption, auto termination, and H.
DMA Operations Guide Connect to Microsoft Active Director y 30 Polycom, Inc. Connect to Microsoft Active Director y Connecting to Microsoft® Active Director y® simplifies the task of deploying conferencing to a large organization.
Set Up Conference T em plates Polycom ® DMA ™ System Initial Configuration Summar y Polycom, Inc. 31 Enterprise groups can have their own conference templates that provide a custom conferencing experience (see “Conference Templates” on page 179).
DMA Operations Guide T est the System 32 Polycom, Inc. Have some endpoints register with the Polycom DMA Call Server and make point-to-point calls to each other.
Polycom, Inc. 33 3 System Security This chapter describes th e following Polycom ® Distributed Media Application™ (DMA™) 7000 system security topics: • Security Certif icates Overview • Certi.
DMA Operations Guide Security Certificates Over view 34 Polycom, Inc. • When a client connects to a serve r , the server shows its signed public certificate to the client. Trust is esta blished because the ce rtificate has b een signed by the certificate authorit y, an d the client has been configured to trust the certificate authorit y.
Security Certificates Over view System Security Polycom, Inc. 35 How Cer tificates Are Used by the Polycom DMA System The Polycom DMA system uses X.509 ce rtificates in the following ways : 1 When a user logs into the Polycom DMA system’s browse r-based management interface, the P olycom DMA system (server) offers an X.
DMA Operations Guide Certificate Settings 36 Polycom, Inc. Frequently Asked Questions Q. Is it secure to s end my ce rtificate request through ema il? A. Yes. The certificate request, signed certificate, interme diate certificates, and authority certificates that are sent through email don’t contain any secret information.
Certificate Settings System Security Polycom, Inc. 37 Ta b l e 3 -1 Fields on the Certificate Settings page Column Description Enable OC SP Enables the use of Onli ne Certificate St atu s Protocol as a means of obtaining the re vocation status of a certificate presented to the system.
DMA Operations Guide Certificate Settings 38 Polycom, Inc. See also: “Security Certif icates Overview” on page 33 “Certificate Information Dialog Box” on page 38 “Certificate Signing Request.
Certificate Settings System Security Polycom, Inc. 39 The Encoded Request box below displays the encoded certificate request text, which you can select and copy.
DMA Operations Guide Certificate Procedures 40 Polycom, Inc. See also: “Security Certif icates Overview” on page 33 “Certificate Settings” on page 36 “Certificate Procedures” on page 40 Ce.
Certificate Procedures System Security Polycom, Inc. 41 Install a Cer tificate Au thority’ s Cer tificate This procedure is not necessary if you ob tain a certificate chain that includes a signed certificate f or the Polycom DMA system, your certificate authori ty’s public certificate, and any intermediate cert ificates.
DMA Operations Guide Certificate Procedures 42 Polycom, Inc. 4 In the Add Certi ficates dialog box, do one of the following: — If you have a file , click Upload certificate , enter the password ( if any) for the file, and browse to the file or enter the path and file name.
Certificate Procedures System Security Polycom, Inc. 43 4 In the Certificate I nformation dialog box, enter the identifying information for your Polycom DMA system (see “Ce rtificate Infor mation Dialog Box” on page 38) and click OK .
DMA Operations Guide Certificate Procedures 44 Polycom, Inc. • P E M - f o r m a t e n c o d e d t e x t t h a t y o u r e c e i v e d i n a n e m a i l o r o n a s e c u r e w e b page.
Certificate Procedures System Security Polycom, Inc. 45 See also: “Security Certif icates Overview” on page 33 “Certificate Settings” on page 36 “Certificate Procedures” on page 40 Remove .
DMA Operations Guide Security Settings 46 Polycom, Inc. 7 Click Restart to App ly Saved Changes , and when asked to confirm that you want to restart the system so that certificate changes can take effect, click OK . T o remove a signed cer tificate a nd rever t to the default self-signed cer tificate 1 Go to Certificates .
Security Settings System Security Polycom, Inc. 47 The following table describes the options in the Security Settings page. Caution We recommend always using the High security setting unless you have a specific and compelling need to allow one of the insecure capabilities.
DMA Operations Guide Security Settings 48 Polycom, Inc. Allow unencrypted connections to the Active Directory Normally , the Polycom DMA system connects to Active Directory usin g SSL or TLS enc ryption.
Security Settings System Security Polycom, Inc. 49 Allow basic authentication to Exchange server Normally , if calendaring is e nabled, the Polycom DMA system authenticates itself with the Exc hange server using NTLM authentication. If this option is selected, the Polycom DMA system still attempts to use NTLM first.
DMA Operations Guide Security Settings 50 Polycom, Inc. Skip certificate validation for user login sessions This option may be configured in any security mode.
Security Settings System Security Polycom, Inc. 51 T o change the security settings 1 Go to Admin > Local Clust er > Security Setting s . 2 To switch from a custom setting back to the recommended security mode, click High security . 3 To switch from the recommended se curity mode to a custom setting: a Click Custom security .
DMA Operations Guide The Consequences of Enabling Maximum Security Mode 52 Polycom, Inc. See also: “System Security” on page 33 “Certificate Settings” on page 36 “The Consequences of Enabli .
The Consequences of Enabling Maximu m Security Mode System Security Polycom, Inc. 53 • On the Banner page, Enable login b anner is selected and can’t be disabled. • On the Login Sessions page, the Terminate Session action is not available. • On the Troubleshootin g Utilities menu , Top is removed.
DMA Operations Guide The Consequences of Enabling Maximum Security Mode 54 Polycom, Inc. • Other configuration settings h a v e s t r i c t e r l i m i t s a n d constraints (each is set to the noted default if below that level when you enable Maximum security ): — Session configuration limits: » Sessions per system is 4-80 (default is 40).
Login Policy Settings System Security Polycom, Inc. 55 The entire trust chain must be imported (the system’s signed certificate, intermediate certificates, if any, and th e root CA’s certif icate). When importing a certificate, let Internet Explorer au tomatically select a certificate store.
DMA Operations Guide Login Policy Settings 56 Polycom, Inc. See also: “System Security” on page 33 “Login Policy Settings” on page 55 Session The Session page lets you increase system security by limiti ng the number and length of login sessions.
Login Policy Settings System Security Polycom, Inc. 57 See also: “System Security” on page 33 “Login Policy Settings” on page 55 Local User Account The Local User Account page lets you increase system securit y by: • Locking out users who have exceeded the specified number and frequency of login failures.
DMA Operations Guide Login Policy Settings 58 Polycom, Inc. See also: “System Security” on page 33 “Login Policy Settings” on page 55 Banner A login banner is a message that appears when users attempt to access the system. They must acknowledge the message before they can log in.
Reset System Passwords System Security Polycom, Inc. 59 See also: “System Security” on page 33 “Login Policy Settings” on page 55 Reset System Passwords In an extremely high-security environmen t, security compli ance policies may require that all pas swords be changed at certain interva ls, including operating system passwords.
DMA Operations Guide Reset System Passwords 60 Polycom, Inc..
Polycom, Inc. 61 4 Local Cluster Configuration This chapter describes th e following Polycom ® Distributed Media Application™ (DMA™) 7000 sy stem configuration topics: • Network Settings • Ti.
DMA Operations Guide Network Settings 62 Polycom, Inc. Network Settings The following table describes the fields on the Network Settings page. These values are normally set in the USB Configuration Utility during system installation and rarely need to be changed.
Network Settings Local Cluster Configuration Polycom, Inc. 63 Server 1 S tatus, host name, and IP address(es) of the primary server . The IP type and network setting determine which of the IP fields in this section are enabled. Host names may contain onl y letters, numbers, and internal dashes (hyphens), and may not include a domain.
DMA Operations Guide Network Settings 64 Polycom, Inc. Shared Signaling Network Settings The settings in this section are enabled only if management and sig naling traffic are on se parate networks. If so, they apply to the entire system (both servers in two-server configuration).
Network Settings Local Cluster Configuration Polycom, Inc. 65 See also: “Local Cluster Configuration” on page 61 “Routing Configuration Dialog Box” on page 65 “Local Cluster Configuration Pr.
DMA Operations Guide Time Settings 66 Polycom, Inc. See also: “Network Settings” on page 62 Time Settings The following table describes the fields on the Time Settings page. These values are normally set in the USB Configuration Utility during system installation and rarely need to be changed.
Licenses Local Cluster Configuration Polycom, Inc. 67 Licenses The Polycom DMA system is licensed for the number of concurrent calls it can handle and optionally for API access. See “License the Polyco m DMA Sy stem” on page 24 for more information about licensing.
DMA Operations Guide Signaling Settings 68 Polycom, Inc. Either H.323 signaling, SIP sign aling, or both must be enabled in order for the Polycom DMA system’s Conference Mana ger to receive calls for m ultipoint conferences (virtual meeting rooms, or VMRs) and distribu te them among its pool of MCUs.
Signaling Settings Local Cluster Configuration Polycom, Inc. 69 H.323 multicast Enables the system to support gatekeeper discovery (GRQ messages from endpoints) as described in the H.323 and H.225.0 specifications. SIP Settings Enable SIP signaling Enab les the system to receive Session Initiation Protocol (SIP) calls.
DMA Operations Guide Logging Settings 70 Polycom, Inc. See also: “Local Cluster Configuration” on page 61 “Local Cluster Configuration Procedures” on page 71 Logging Settings The following table describes the fields on the Logging Settings pa ge.
Local Cluster Configuration Procedures Local Cluster Configuration Polycom, Inc. 71 See also: “Local Cluster Configuration” on page 61 “Local Cluster Configuration Procedures” on page 71 Local.
DMA Operations Guide Local Cluster Configuration Procedures 72 Polycom, Inc. 9 When the activation key for the first (o r only) server appears, record it: Server A: __________-_____ _____-_________-_______ ____ 10 If you have a single-server Polycom DMA system, you’re f inished with this procedure.
Local Cluster Configuration Procedures Local Cluster Configuration Polycom, Inc. 73 Configure Signaling T o configure signaling 1 Go to Admin > Local Clust er > Signaling Set tings . 2 To make the system acce ssible via H.323 calls: a Select Enable H.
DMA Operations Guide Local Cluster Configuration Procedures 74 Polycom, Inc. 6 Click OK . The system processes the configuration. The Status field shows the current H.323 signaling state. See also: “Signaling Set tings” on page 67 Configure Logging T o configure logging 1 Go to Admin > Local Clust er > Logging Settings .
Polycom, Inc. 75 5 Device Management This chapter describes th e following Polycom ® Distributed Media Application™ (DMA™) 7000 system’s network device management pages: • Active Calls • En.
DMA Operations Guide Active Calls 76 Polycom, Inc. The calls that match your se arch criteria (up t o 500) appear in the lower list. You can pin a call that you want to stu dy. This moves it to the upper list, and it remains there, even after th e call ends, until you unpin it.
Active Calls Device Management Polycom, Inc. 77 Call Details Dialog Box The Call Details dialog box appears wh en you click Show Call Details on the Active Calls page or Call Histor y page. It provides detailed information about the selected call. The following table describes the fields in the dialog box.
DMA Operations Guide Active Calls 78 Polycom, Inc. Bandwid th The table at the top lists each throttle point that the call traverses and shows its: • Bit rate limit per call (kbps) • T otal capaci.
Endpoints Device Management Polycom, Inc. 79 See also: “Active Calls” on page 75 Endpoints The Endpoi nts page provides access to info rmation about the devices known to the Polycom DMA system. From it, you can: • View details about a device. • View the call history or registration history of a de vice.
DMA Operations Guide Endpoints 80 Polycom, Inc. The system matches any string you ente r against the beginn ing of the values for which you entered it. If you enter “10.33.17” in the IP address field, it displays devices whose IP addresses are in that subnet.
Endpoints Device Management Polycom, Inc. 81 S tatus The registration status of the device: • Active — The d evice is registered and can ma ke and receive calls.
DMA Operations Guide Endpoints 82 Polycom, Inc. The Actions lis t associated with the Endpoi nts list contains the items in the following ta ble. Ta b l e 5 -4 Endpoint commands Command Description View Details Opens the Device Details dialog box for the selected endpoint.
Endpoints Device Management Polycom, Inc. 83 Names/Aliases in a Mixed H.323 and SIP Environment An endpoint that supports both H.323 and SIP can register with the Polycom DMA system’s gatekeeper and SIP regist rar using the same name/alias.
DMA Operations Guide Endpoints 84 Polycom, Inc. This capability i s onl y available for H.323. Follow this naming convention for both the HDX system name and the H.
Endpoints Device Management Polycom, Inc. 85 See also: “Endpoints” on page 79 “Add Alias Dialog Box” on page 88 “Edit Alias Dialog Box” on page 88 Ta b l e 5 -5 Add Device dialog box Field Description Device type The device’ s signa ling protocol (H.
DMA Operations Guide Endpoints 86 Polycom, Inc. Edit Device Dialog Box The Edit Device dialog box lets you change a de vice’s class of service settings, add aliases, and edit or delete added ali a ses. You can’t edit or de lete aliases with which the device registered.
Endpoints Device Management Polycom, Inc. 87 See also: “Endpoints” on page 79 “Add Alias Dialog Box” on page 88 “Edit Alias Dialog Box” on page 88 Edit Devices Dialog Box The Edit Devices dialog box appears when you select multiple d evices on the Endpoints page and click Edit Devices .
DMA Operations Guide Endpoints 88 Polycom, Inc. See also: “Endpoints” on page 79 “Edit Device Dialog Box” on page 86 Add Alias Dialog Box The Add Alias dialog box lets you specify an a lias for the H.323 device you’re adding or editing. Enter the al ias in the Value box and click OK .
Site Statistics Device Management Polycom, Inc. 89 Associate User Dialog Box The Associate User dialog box let s you associat e the selected device with a user. Use the search fields at the top to find the user you want to associate with this device. You can search by user ID, fi rst name, or last name.
DMA Operations Guide Site Link Statistics 90 Polycom, Inc. See also: “Device Management” on page 75 “Sites” on page 265 Site Link Statistics The Site Link Stati stics page lists the site links defined i n the Polycom DM A system’s site topology and, for those c ontrolled by the system, traffic and QoS statistics.
External Gatekeeper Device Management Polycom, Inc. 91 See also: “Device Management” on page 75 “Site Links” on page 279 External Gatekeeper On the External Gatekeeper page, you can add or remove neighbor gatekeepers. This is a supercluster-wide config uration.
DMA Operations Guide Exter nal Gatekeeper 92 Polycom, Inc. The following table describes the fields in the list. See also: “Device Management” on page 75 “Add External Gatekeeper Di alog Box” .
External Gatekeeper Device Management Polycom, Inc. 93 Prefix range The dial string p refix or prefix range for whic h the external gatekeeper is resp onsible. Enter a single prefix (44), a range of prefixe s (44-47), multiple prefixes separated by commas (44,46), or a combination (41, 44-47, 49).
DMA Operations Guide Exter nal Gatekeeper 94 Polycom, Inc. See also: “External Gatekeeper” on page 91 “Script Debugging Dial og Box for Prelimin aries/Postliminar ies” on page 235 “Device Authentication” on page 243 Edit External Gatekeeper Dialog Box The following table describes the fiel ds in the Edit External Gatekeeper dialog box.
External Gatekeeper Device Management Polycom, Inc. 95 Prefix range The dial string p refix or prefix range for whic h the external gatekeeper is resp onsible. Enter a single prefix (44), a range of prefixe s (44-47), multiple prefixes separated by commas (44,46), or a combination (41, 44-47, 49).
DMA Operations Guide Ex ternal SIP Peer 96 Polycom, Inc. See also: “External Gatekeeper” on page 91 “Script Debugging Dial og Box for Prelimin aries/Postliminar ies” on page 235 “Device Auth.
External SIP Peer Devic e Management Polycom, Inc. 97 See also: “Device Management” on page 75 “Add External SIP Peer Dialog Box” on page 97 “Edit External SIP Pe er Dialog Box” on page 102 Add External SIP Peer Dialog Box The following table describes the fields in the Add External SIP Peer dialog box.
DMA Operations Guide Ex ternal SIP Peer 98 Polycom, Inc. Destination network Host name, FQDN, or network domain label of the pe er server , with or without port and URL parameters.
External SIP Peer Devic e Management Polycom, Inc. 99 T ype For a Microsoft Office Communications Server or Lync Server 2010, select Microsoft . Otherwise, select Other .
DMA Operations Guide Ex ternal SIP Peer 100 Polycom, Inc. Postliminary Use output format Enables dial string transforma tions using the T o header and Request-URI option settings below in stead of a customized script. Note: The system generates a script that implement s the settings made in this section.
External SIP Peer Devic e Management Polycom, Inc. 101 Authentication On this tab, you can configure SIP digest authentication, as specified in RFC 3261, for this SIP peer and add o r edit au thenticatio n credentials. SIP authentication must be enabled and config ured on the Device Authentication page.
DMA Operations Guide Ex ternal SIP Peer 102 Polycom, Inc. See also: “External SIP Peer” on page 96 “SIP Peer Postliminary Output Format Options” on page 107 “Device Authentication” on page.
External SIP Peer Devic e Management Polycom, Inc. 103 Port Th e SIP signaling port number. Defaults to the st andard UDP/TCP port, 5060. If the peer server is using a different port number , specify it. If left blank, the system uses the full RFC 3263 procedure to determine the port via DNS.
DMA Operations Guide Ex ternal SIP Peer 104 Polycom, Inc. Downgrade If selected, an d if this peer doesn’t support TLS, the system can change the Reques t-URI schema from sips to sip and route the call to this peer . If not selected, the system r outes a TLS call to this peer only if this peer supports TLS.
External SIP Peer Devic e Management Polycom, Inc. 105 Copy all parameters of original “T o” headers Copies any parameters included in the original T o header to the T o heade r sent to this peer .
DMA Operations Guide Ex ternal SIP Peer 106 Polycom, Inc. See also: “External SIP Peer” on page 96 “SIP Peer Postliminary Output Format Options” on page 107 “Device Authentication” on page.
External SIP Peer Devic e Management Polycom, Inc. 107 SIP Peer Postliminar y Output Format Options This section includes the following i nfo rmation to help with the postliminary settings for an exte.
DMA Operations Guide Ex ternal SIP Peer 108 Polycom, Inc. Request-URI Fo rmat Options The settings available on the Format list for the Request-URI are described below (RR= requires route header): Use original re quest’s URI (RR) — The origina l request’s URI is copied and moved.
External SIP Peer Devic e Management Polycom, Inc. 109 Free Form T emplate V ariables In the Template fields on the Post liminary tab, and when specifying a Request-URI or other headers fo r outbound .
DMA Operations Guide Ex ternal SIP Peer 110 Polycom, Inc. T o Header and Request-URI Examples The tables below show some examples of To header and Request-URI transformations using the variables described in “Free Form Template Variables” on page 109.
External SIP Peer Devic e Management Polycom, Inc. 111 Add Authentication Dialog Box The Ad d Authenti cation dialog box lets you add an authentication credentia l entry either for a specific external.
DMA Operations Guide Ex ternal SIP Peer 112 Polycom, Inc. See also: “External SIP Peer” on page 96 “Add External SIP Peer Dialog Box” on page 97 “Edit External SIP Pe er Dialog Box” on pag.
External SIP Peer Devic e Management Polycom, Inc. 113 See also: “External SIP Peer” on page 96 “Add External SIP Peer Dialog Box” on page 97 “Edit External SIP Pe er Dialog Box” on page 1.
DMA Operations Guide External SBC 114 Polycom, Inc. See also: “External SIP Peer” on page 96 “Add External SIP Peer Dialog Box” on page 97 “Edit External SIP Pe er Dialog Box” on page 102 External SBC On the External SBC page, you can add or remove H.
External SBC Device Management Polycom, Inc. 115 For most configurations, H.323 SBCs shou ld be configured on a per site basis on the Sites page. The re are three reasons to configure an H. 323 SBC on the External SBC page: • To create a prefix service that allows dialing through the specific SBC by prefix.
DMA Operations Guide External SBC 116 Polycom, Inc. See also: “Device Management” on page 75 “Add External SBC Dialog Box” on page 116 “Edit External SBC Dialog Box” on page 117 Add External SBC Dialog Box The following table describes the fields in the Add External SBC dialog box.
External SBC Device Management Polycom, Inc. 117 See also: “External SBC” on page 114 “Script Debugging Dial og Box for Prelimin aries/Postliminar ies” on page 235 Edit External SBC Dialog Box The following table describes the fields in the Edit External SBC dialog box.
DMA Operations Guide External SBC 118 Polycom, Inc. See also: “External SBC” on page 114 “Script Debugging Dial og Box for Prelimin aries/Postliminar ies” on page 235 Prefix range The dial string p refix or prefix range for whic h the external SBC is responsible.
Polycom, Inc. 119 6 MCU Management This chapter describes the Polycom ® Distributed Media Applicati on™ (DMA™) 7000 system’s M CU management tools and tasks: • MCUs • MCU Pools • MCU Pool Orders MCUs The MCUs page sh ows the MCUs, or media servers, known to the Poly com DMA system.
DMA Operations Guide MCUs 120 Polycom, Inc. You must organize MCUs configured as conferencing resources into one or more MCU pools (logical groupings of media servers). Then, you can define one or more MCU pool orders that specify the order of preference in which MCU pools are used.
MCUs MCU Management Polycom, Inc. 121 The following table describes th e fields in the list (the View Details command lets you see this information in a more readable form for the selected MCU).
DMA Operations Guide MCUs 122 Polycom, Inc. Signaling T ype Th e type of signaling for which th e MCU is configured: H.323, SIP , or both. Ports Reserved The number of video and voice ports on the MCU that are reserved for the Polycom CMA system and therefore off-limit s to the Polycom DMA system.
MCUs MCU Management Polycom, Inc. 123 The Actions lis t associated with the MCU list contains the items in the following ta ble. Exceptions Shows any exceptions wit h wh ich the device was flagged as a result of applying a registration policy .
DMA Operations Guide MCUs 124 Polycom, Inc. See also: “Add MCU Dialog Box” on page 125 “Edit MCU Dialog Box” on page 128 Busy Out S tops the Polycom DMA system from creating new conferences on the selected MCUs, but allows existing conferences to continue and accepts new calls to those conferences.
MCUs MCU Management Polycom, Inc. 125 “MCU Procedures” on page 134 “MCU Pools” on page 137 “MCU Pool Orders” on page 141 Add MCU Dialog Box Lets you add an MCU, gateway, or co mbination of the two to the pool of devices available to the Polycom DMA system.
DMA Operations Guide MCUs 126 Polycom, Inc. Video ports reserved for CMA system The number of video ports on this MCU that are off-limits to the Polycom DMA system. Set this to the number of ports you want to reserve for your Polycom CMA system to use for scheduled conferences (requires RMX v6.
MCUs MCU Management Polycom, Inc. 127 Enable for conference rooms Makes the MCU available as a conferencing resou rce for the Polycom DMA system’s Conference Mana ger .
DMA Operations Guide MCUs 128 Polycom, Inc. See also: “MCUs” on page 119 “MCU Procedures” on page 134 “Add Session Profile Dialog Box” on page 132 “Edit Session Profile Dialog Box” on page 133 “Script Debugging Dial og Box for Prelimin aries/Postliminar ies” on page 235 Edit MCU Dialog Box L e t s y o u e d i t a n M C U .
MCUs MCU Management Polycom, Inc. 129 The following table describes the fields in the dialog box. Note The Polycom DMA system supports the use of Cisco Codian 420 0, 4500, and MSE 8000 series MCUs as part of the Conf erence Manager ’s conferencing resource pool, but their Media Port Reservation feat ure is not supported.
DMA Operations Guide MCUs 130 Polycom, Inc. V oice ports reserved for CMA system The number of voice ports on this MCU that are off-limits to the Polycom DMA system. Set this to the number of ports you want to reserve for your Polycom CMA system to use for scheduled conferences (requires RMX v6.
MCUs MCU Management Polycom, Inc. 131 Enable gateway profiles Makes the MCU available as an ISDN gateway device and enables th e Gateway Profiles tab for configuring the gateway . The process by which the system selects an IS DN gateway for a call is described in “ISDN Gateway Selection Process” on page 133.
DMA Operations Guide MCUs 132 Polycom, Inc. See also: “MCUs” on page 119 “MCU Procedures” on page 134 “Add Session Profile Dialog Box” on page 132 “Edit Session Profile Dialog Box” on .
MCUs MCU Management Polycom, Inc. 133 Edit Session Profile Dialog Box Lets you edit the selected session profil e . You can’t edit session profiles that the MCU/gateway registered with , only those that you added. The following table describes the fields in the dialog box.
DMA Operations Guide MCUs 134 Polycom, Inc. 8 If the call fails because of no capacity on the se lected gateway, select the next gateway left in 7 . If none, start again at 1 (omitting the gateway that failed). If none left, reject the call. MCU Procedures T o view information about an MCU 1 Go to Network > MCU > MCUs .
MCUs MCU Management Polycom, Inc. 135 6 Click OK . The new MCU appears in the MCUs list. If the MCU is config ured as a conferencing resource, it’s placed into service. 7 If the MCU is configured as a conferen cing resource, add it to the desired MCU pool(s).
DMA Operations Guide MCUs 136 Polycom, Inc. 9 If the MCU is configured as a confer encing resource, option ally change the MCU pool(s) to whic h it’s assigned. See “MCU Pools” on page 137. The pool(s) to which the MCU belongs, and the pool order(s) to which a pool belongs, are used to determine which MCU is used for a confere nce.
MCU Pools MCU Management Polycom, Inc. 137 to those conferences. It also excludes these MCUs from consideration for simplified ISDN dialing calls. This has no effect on the MCUs themselves, which continue to accept any calls from other sources.
DMA Operations Guide MCU Pools 138 Polycom, Inc. You can use various criteria for organi zing MCUs into pools, depending on how you want the MCU resources allocated for conferencing. For instance: • You could put all MCUs in a specific s ite or domain into a pool.
MCU Pools MCU Management Polycom, Inc. 139 See also: “Add MCU Pool Dialog Box” on page 139 “Edit MCU Pool Dialog Box” on page 139 “MCU Pool Procedures” on page 140 Add MCU Pool Dialog Box Lets you define a new MCU pool in the DMA system. The following table describes the fields in the dialog box.
DMA Operations Guide MCU Pools 140 Polycom, Inc. See also: “MCU Pools” on page 137 “MCU Pool Procedures” on page 140 MCU Pool Procedures T o view the MCU Pools list >> Go to Network > MCU > MCU Pool s . The MCU Pools list appears. T o add an MCU Pool 1 Go to Network > MCU > MCU Pool s .
MCU Pool Orders MCU Management Polycom, Inc. 141 4 Click OK . The changes you made appear in the MCU Pools list. T o delete an MCU Pool 1 Go to Network > MCU > MCU Pool s . 2 In the MCU Pools list, s e lect the MCU pool you want to remove . 3 In the Actions list, select Delete .
DMA Operations Guide MCU Pool Orders 142 Polycom, Inc. The Polycom DMA system chooses an MCU for a user’s conference by applying the foll owing rules in order: 1 Select the MCU pool order: a Use the pool order direct ly assign ed to the user’s conference room.
MCU Pool Orders MCU Management Polycom, Inc. 143 The Actions list associated with the MCU Pool Orders list contains the items in the following table. See also: “Add MCU Pool Order Dialo g Box” on .
DMA Operations Guide MCU Pool Orders 144 Polycom, Inc. See also: “MCU Pool Orders” on page 141 “MCU Pool Order Procedures” on page 145 Edit MCU Pool Order Dialog Box Lets you edit an MCU pool order. The following table describes the fields in the dialog box.
MCU Pool Orders MCU Management Polycom, Inc. 145 MCU Pool Order Procedures T o view the MCU Pool Order s list >> Go to Network > MCU > MCU Po ol Orders . The MCU Pool Orders list appears. T o add an MCU Pool Order 1 Go to Network > MCU > MCU Po ol Orders .
DMA Operations Guide MCU Pool Orders 146 Polycom, Inc..
Polycom, Inc. 147 7 Integrations with Other Systems This chapter describes th e following Polycom ® Distributed Media Application™ (DMA™) 7000 system configuration topics related to integrating t.
DMA Operations Guide Microsoft Active Directory Integration 148 Polycom, Inc. See also: “Microsoft Active Directory Page” on page 149 “Active Directory Integration Procedure” on page 153 “Un.
Microsoft Active Director y Integration Integrations with Other Systems Polycom, Inc. 149 Microsoft Active Director y Page The following table describes the fields on the Microsoft Active Directory page.
DMA Operations Guide Microsoft Active Directory Integration 150 Polycom, Inc. Conferen ce room errors Number of en te rprise users for whom conference rooms couldn’t be generated. If you’re an administrator , this label is a link to the Conference Room Errors Report report.
Microsoft Active Director y Integration Integrations with Other Systems Polycom, Inc. 151 Domainuser name LDAP service account user ID for system access to the Active Directory . Must be set up in the Active Directory , but should not have Windows login privileges.
DMA Operations Guide Microsoft Active Directory Integration 152 Polycom, Inc. Enterprise Conference Ro om ID Generation Directory attribute The nam e of the Active Directory attribute from which the Polycom DMA system sh ould derive conference room IDs (virtual meeting room numbers).
Microsoft Active Director y Integration Integrations with Other Systems Polycom, Inc. 153 See also: “Microsoft Active Directory Integration” on page 147 Active Director y Integration Procedure Before performing the procedure below, read “Set Up Securi ty” on page 26 and “Connect to Microsoft Active Directory” o n p a g e 3 0 .
DMA Operations Guide Microsoft Active Directory Integration 154 Polycom, Inc. 2 In the Polycom DMA system, replace the default local administrative user with your own user account that has the same user roles.
Microsoft Active Director y Integration Integrations with Other Systems Polycom, Inc. 155 a Specify the Active Directory attrib ute from which to generate room IDs. Your users will be happier if r oom IDs are numeric and not longer than necessary to ensure uniqueness.
DMA Operations Guide Microsoft Active Directory Integration 156 Polycom, Inc. 11 If, in step 9 , the Total users/rooms values were significantly differe nt from what you expected, try to d etermine the reason and fix it: a Go to User > Users and perform some searche s to determine which enterprise users are available and which aren’t.
Microsoft Active Director y Integration Integrations with Other Systems Polycom, Inc. 157 Understanding Base DN The Base DN field is where you can specify the distinguished name (DN) of a subset of the Active Directory hierarch y (a domain, subset of d omains, or organizational unit) to wh ich you want to restrict the Polycom DMA system.
DMA Operations Guide Microsoft Active Directory Integration 158 Polycom, Inc. After the system has success fully connec ted to the Active Directory, the list contains entries for each domain in the AD forest.
Microsoft Active Director y Integration Integrations with Other Systems Polycom, Inc. 159 When you generate passcodes for enterprise users, the Polycom DMA system retrieves the val u es in the designa ted Active Directory a ttributes and removes any non-numeric characters from them.
DMA Operations Guide Microsoft Active Directory Integration 160 Polycom, Inc. See also: “Microsoft Active Directory Integration” on page 147 “Microsoft Active Directory Page” on page 149 “Ac.
Microsoft Active Director y Integration Integrations with Other Systems Polycom, Inc. 161 The base variable depends on the Base DN setting on the Microsoft Active Directory page. If it’s set to the default, All Dom ains , the base variable is empty, as shown.
DMA Operations Guide Microsoft Active Directory Integration 162 Polycom, Inc. Global Group Membership Search This search queries LDAP. • Base: DC=dma,DC=en g,DC=local The base variable depends on the Base DN setting on the Microsoft Active Directory page.
Microsoft Active Director y Integration Integrations with Other Systems Polycom, Inc. 163 • Attributes returned: lDAPDispla yName, isMemberOfPa rtialAttribu teSet Configurable Attribute Domain Search This search queries LDAP.
DMA Operations Guide Microsoft Exchange Ser ver Integration 164 Polycom, Inc. • Base: <empty> The base variable depends on the Base DN setting on the Microsoft Active Directory page. If it’s set to the default, All Dom ains , the base variable is empty, as shown.
Microsoft Exchange Ser ver Integration Integrations with Other Systems Polycom, Inc. 165 As with other Outlook meeting requ ests, the meeting organizer invites attendees and specifies where and when to meet . “Where” in this case is a conference room, or virtual meeting room (VMR), on the Polycom DMA system.
DMA Operations Guide Microsoft Exchange Ser ver Integration 166 Polycom, Inc. See also: “Integrations with Other Systems” on page 147 “Microsoft Exchange Server Page” on page 166 “Exchange S.
Microsoft Exchange Ser ver Integration Integrations with Other Systems Polycom, Inc. 167 See also: “Microsoft Exchange Server Integration” on page 164 “Exchange Server Integration Procedure” o.
DMA Operations Guide Microsoft Exchange Ser ver Integration 168 Polycom, Inc. When creating the user ID for the system, be sure to specify the same domain used to integrate with the A ctive Directory. Specify the Di splay Name as you want it to appear in the To field of invitations.
Resource Management System Integrat ion Integrations with Other Systems Polycom, Inc. 169 Resource Management System Integration Integrating with a resource mana gement system (either a Polycom RealPr.
DMA Operations Guide Resource Management System Integration 170 Polycom, Inc. In addition, the DNS servers must be able to resolve the Polycom RealPresence R e s o u r c e M a n a g e r o r C M A s y s t e m ’ s F Q D N t o i t s I P a d d r e s s .
Resource Management System Integrat ion Integrations with Other Systems Polycom, Inc. 171 The list on this page displays information about the Polycom RealPresence Resource Manager or CMA system.
DMA Operations Guide Resource Management System Integration 172 Polycom, Inc. The following table describes the fields in the dialog box. See also: “Integrations with Other Systems” on page 147 .
Juniper Networks SRC Integration Integrations with Other Systems Polycom, Inc. 173 4 When asked to confirm that you want to join, click Yes . The system connects to the Polycom RealPresence Resource Manager or CMA system, establishes the integration, and obtains site topology and user-to-device associati on data (this may take a few minutes).
DMA Operations Guide Juniper Networks SRC Integration 174 Polycom, Inc. In addition, the DMA system’s pr iority-based QoS packet marking (Gold/Silver/Bronze class of service) is applied by the Juniper SRC sy stem throughout the network it controls.
Juniper Networks SRC Integration Integrations with Other Systems Polycom, Inc. 175 Juniper Networks SRC Integration Procedure T o configure SRC integration 1 Go to Admin > Integrations > Juniper Networks SRC . 2 Check Enable inte gration with Juniper Networks® SRC and specify the address of the SRC server.
DMA Operations Guide Juniper Networks SRC Integration 176 Polycom, Inc..
Polycom, Inc. 177 8 Conference Manager Configuration This chapter describes th e following Polycom ® Distributed Media Application™ (DMA™) 7000 system c onfiguration topics related to the Confere.
DMA Operations Guide Conference Settings 178 Polycom, Inc. T o specify co nference settings 1 Go to Admin > Conference Manager > Conf erence Settings . 2 On the Conference Settings page, make the appropriat e selections. Dialing prefix E.164 dial string prefix for call ing the system.
Conference T emplates Conference Manager Configuration Polycom, Inc. 179 3 Click Update . See also: “Conference Templates” on page 179 “Shared Number Dialing” on page 204 Conference T emplates Conference templates are used to create users’ conference rooms, which de fine a user’s conference experience.
DMA Operations Guide Conference T emplates 180 Polycom, Inc. • If a conference with encryption enabled is forced to land on an MCU that doesn’t support encryption, that property is ignored. To preferentially route confe rences to certain MCUs, use MCU pool orders.
Conference T emplates Conference Manager Configuration Polycom, Inc. 181 T emplate Priority A user (local or enterprise) has one or more conference rooms. Each room may either use the system’s defaul t template (s pecified on the Conference Settings page) or use a specif ically assigned template.
DMA Operations Guide Conference T emplates 182 Polycom, Inc. On the Conference IVR tab of t he Add Conference Templ ate and Edit Conferenc e Template dialog boxes, the list cont ains the names of all the conference IVR services available on th e curr ently connected MCUs.
Conference T emplates Conference Manager Configuration Polycom, Inc. 183 3 On the Polycom DM A system, enable cascading in some or al l of your conference templates. If you don’t have a Polycom RealPresen ce Resource Manager or CMA system, you must define your site topology in the Polycom DMA syst em instead of importing i t.
DMA Operations Guide Conference T emplates 184 Polycom, Inc. The Polycom DMA sy stem comes with a Factory Template that has a default set of conference parameter s .
Conference T emplates Conference Manager Configuration Polycom, Inc. 185 Cascaded conference Enables conferences using this te mplate to span RMX MCUs.
DMA Operations Guide Conference T emplates 186 Polycom, Inc. Resolution Available only if Video switching is selected. Offers the following resolution se ttings: • H.264 720p30 • H.264 1080p30 (available only on RMX MCUs with MPM+ or MPMx cards) • H.
Conference T emplates Conference Manager Configuration Polycom, Inc. 187 TIP compatibility Enables compatib ility with Cisco’ s T elepresence Interoperability Pro tocol, either for video only or for both video and content. Conferences can inclu de both endpoints that don't support TIP and Cisco T elePresence® System (CTS) endpoints.
DMA Operations Guide Conference T emplates 188 Polycom, Inc. Auto brightness Enables automatic balancing of brightness leve ls to compensate for an endpoint sending a dim image.
Conference T emplates Conference Manager Configuration Polycom, Inc. 189 Auto layout Lets the system select the video layout based on the number of participants in conference. Clear the check box to select a specific layout (below). Not available if Video switching is selected or T elepre sence mode is Y es.
DMA Operations Guide Conference T emplates 190 Polycom, Inc. Keyboard suppression Enables the MCU to detect and suppress ke yboard noise. Available only on MCUs with MPM+ or MPMx cards. Audio clarity Improves the voice quality in conference of a PSTN endpoint.
Conference T emplates Conference Manager Configuration Polycom, Inc. 191 RMX Recording Record conference The conference recording setting for this template: • Disabled — Recording isn’t availab le for conferences using this template. • Immediately — Recording starts automatically when the conference starts.
DMA Operations Guide Conference T emplates 192 Polycom, Inc. See also: “Conference Templates” on page 179 “Edit Conference Template Dialog Box” on page 193 “Select Layout Dialog Box” on pa.
Conference T emplates Conference Manager Configuration Polycom, Inc. 193 Edit Conference T e mplate Dialog Box Lets you edit a conference template. The following table describes the fields in the dialog box. The Common Settings secti on applies to all MCUs.
DMA Operations Guide Conference T emplates 194 Polycom, Inc. Video switching (VSW) Enables a specia l conferenci ng mode t hat provides HD video while using MCU resources more efficiently . All particip ants see the current speaker full screen (the current speaker sees the previous speaker).
Conference T emplates Conference Manager Configuration Polycom, Inc. 195 Line rate The maximum bit rate at which endpoints can connect to conferences using this template. If Video switching is selected, the lowest line rate available depends on the Resolution setting chosen.
DMA Operations Guide Conference T emplates 196 Polycom, Inc. Access number 1 Optiona l access numbers to display on the Gathering Phase slide. Access number 2 Info1 Optiona l free-form text fields to display on the Gathering Phase slide.
Conference T emplates Conference Manager Configuration Polycom, Inc. 197 RMX Video Settin g s Presentation mode Enables a conferen ce to change to lecture mode when the current speaker speaks for 30 seconds. When another participant st a rts t alking, it returns to the previous video layout.
DMA Operations Guide Conference T emplates 198 Polycom, Inc. T elepresence mode Support for telepr esence conference rooms joini ng the conference: • Auto (default) — A conference is automatically put into telepresence mode when a tele presence endpoint (RPX, TPX, A T X, or OTX) joins.
Conference T emplates Conference Manager Configuration Polycom, Inc. 199 RMX Conference IVR Override default conference IVR service Links this template to the specific conference IVR service selected in the list below . For most purposes, this option should not be selected.
DMA Operations Guide Conference T emplates 200 Polycom, Inc. Recording link Select a specific recordi ng link or the MCU’s default. The list contains the names of all recording links available on the connected MCUs, with the number of MCUs that have the link shown in parentheses.
Conference T emplates Conference Manager Configuration Polycom, Inc. 201 See also: “Conference Templates” on page 179 “Add Conference Template Dialog Box” on page 184 “Select Layout Dialog B.
DMA Operations Guide Conference T emplates 202 Polycom, Inc. See also: “Conference Templates” on page 179 “Add Conference Template Dialog Box” on page 184 “Edit Conference Template Dialog Bo.
Conference T emplates Conference Manager Configuration Polycom, Inc. 203 c Check Use existing profile and select the one you want from the RMX profile name list. The list contains the profiles av ailable on the RMX MCUs that have been added to the Polycom DMA system.
DMA Operations Guide Shared Number Dialing 204 Polycom, Inc. See also: “Conference Templates” on page 179 “Add Conference Template Dialog Box” on page 184 “Edit Conference Template Dialog Bo.
Shared Number Dialing Conference Manager Configuration Polycom, Inc. 205 The Shared Number Dialing page lists the VEQs available on the system and enables you to add, edit and delete VEQs.
DMA Operations Guide Shared Number Dialing 206 Polycom, Inc. See also: “Shared Number Dialing” on page 204 Add Direct Dial Vir tual Entr y Queue Dialog Box Lets you add a direct dial vi rtual entry queue (VEQ) to the list of confi gured VEQs on the Shared Number Dialing page.
Shared Number Dialing Conference Manager Configuration Polycom, Inc. 207 Edit Vir tual Entr y Queue Dialog Box Lets you edit the virtual entr y queue (VEQ) selected on the Shared Number Dialing page. The table below describes the fields in the dialog box.
DMA Operations Guide Shared Number Dialing 208 Polycom, Inc..
Polycom, Inc. 209 9 Superclustering This chapter describes the Polycom ® Distributed Media Applicati on™ (DMA™) 7000 syst em’s superclusteri ng capability.
DMA Operations Guide About Superclustering 210 Polycom, Inc. assign a primary cluster and a backup cluster for each territory. When the primary cluster is online, it controls the territory and carries out all of the responsibilitie s belonging to the territory.
DMAs Superclustering Polycom, Inc. 211 See also: “DMAs” on page 211 “Supercluster Procedures” on page 215 DMAs The DMAs page lets you create, view, and manage a supercluster of Polycom DMA systems (see “About Super clustering” on pa ge 209).
DMA Operations Guide DMAs 212 Polycom, Inc. If a supercluster exists, the Remove from Supercluster command lets you remove the cluster sel ected in the list fr om the s upercluster, re-initializi ng it as a new stand-alone cluster.
DMAs Superclustering Polycom, Inc. 213 The Stop Using command takes the selected cluster immedi ately out of service: • Existing calls and conferences on the selected cluster are disconnected. No new calls or conferences are allowed to start. All registrations are rejected.
DMA Operations Guide DMAs 214 Polycom, Inc. See also: “About Superclust ering” on page 209 “Join Supercluster Dialog Box” on page 214 “Supercluster Procedures” on page 215 Join Supercluste.
Supercluster Procedures Superclustering Polycom, Inc. 215 The following table describes the fields in the Join Supercluster dialog box. See also: “About Superclust ering” on page 209 “DMAs” on page 211 “Supercluster Procedures” on page 215 Supercluster Procedures T o create or join a super cluster 1 Go to Network > DMAs .
DMA Operations Guide Supercluster Procedures 216 Polycom, Inc. 2 In the Actions list, click Join Supercluster . 3 In the Join Supercluster dialog box, do one of the following: — To create a new supercluster, enter the FQDN or host name of the virtual management interface for th e other Polycom DMA cluster with which to form the supercluster.
Supercluster Procedures Superclustering Polycom, Inc. 217 8 Log back in and verify that the Supercluster Status pane of the Dashboard shows the correct number of servers and clusters, and there are no warnings.
DMA Operations Guide Supercluster Procedures 218 Polycom, Inc..
Polycom, Inc. 219 10 Call Ser ver Configuration This chapter describes the Polycom ® Distributed Media Applicati on™ (DMA™) 7000 system’s configuration tools and tasks related to its Cal l Serv.
DMA Operations Guide About the Call Ser ver Capabilities 220 Polycom, Inc. About the Call Ser ver Capabilities The Polycom DMA system ’s Call Server capabiliti es provide gatekeep er functionality (if H.
Call Ser ver Settings Call Ser ver Configuration Polycom, Inc. 221 Call Ser ver Settings On the Call Serve r Setting s page, you can specif y certain gatekeeper and SIP proxy settings used by the Polycom DM A system Call Server. These settings are shared across the supercluster and a pply to all the clusters.
DMA Operations Guide Call Ser ver Settings 222 Polycom, Inc. Allow calls to in active endpoints If this option is selected, the Call Server considers inactive as well as acti ve endpoints when attempt.
Call Ser ver Settings Call Ser ver Configuration Polycom, Inc. 223 See also: “Call Server Configuration” on page 219 “About the Call Se rver Capabilities” on page 220 Registrati on refresh interval (seconds) For H.323 endpoints, specifies how often registered endpoints send “keep alive” messages to the Call Server .
DMA Operations Guide Domains 224 Polycom, Inc. Domains On the Domains page, you c an add administrative domains to or remove them from the list of domains from which r egistrations are accepted. If the list is empty, all domains are co nsidered local, and the system accepts endpoint registrations from any domain .
Dial Rules Call Ser ver Configuration Polycom, Inc. 225 See also: “Call Server Configuration” on page 219 “About the Call Se rver Capabilities” on page 220 Dial Rules Dial rules specify how the Polycom DMA system Ca ll Server uses the d ial string to determine where to route the ca ll.
DMA Operations Guide Dial Rules 226 Polycom, Inc. The Call Server comes with a default dial plan installed that provides the most commonly needed address reso lution processing. On the Dial Rules page, you can add, edit, remove, and change the order of the dial rules that make up the system’s dial plan.
Dial Rules Call Ser ver Configuration Polycom, Inc. 227 T est Dial Rules Dialog Box The Test Dial Rule s dialog box provides a testing mechanism for the current dial plan. You can specify various caller parameters and a dial string, and see how the each dial rule handles such a call and what its final disposition is.
DMA Operations Guide Dial Rules 228 Polycom, Inc. See also: “Dial Rules” on page 225 “Add Dial Rule Dialog Box” on page 232 “Edit Dial Rule Dialog Box” on page 234 “The Default Dial Plan.
Dial Rules Call Ser ver Configuration Polycom, Inc. 229 If you have special configuration needs and want to modify the dial plan, be aware that some of the default dial rules are necessary for “norma l” operation. Removing or modifying them takes the system out of compliance with ITU and IEEE standards.
DMA Operations Guide Dial Rules 230 Polycom, Inc. • In some circumstances (depending on the dial plan and the network topology and configuration), dial rules u sing the Resolve to ext ernal address .
Dial Rules Call Ser ver Configuration Polycom, Inc. 231 • You can add a filtering preliminary script to any dial rule to restrict the behavior of that rule.
DMA Operations Guide Dial Rules 232 Polycom, Inc. See also: “Dial Rules” on page 225 “Add Dial Rule Dialog Box” on page 232 “Edit Dial Rule Dialog Box” on page 234 “Script Debugging Dial.
Dial Rules Call Ser ver Configuration Polycom, Inc. 233 See also: “Dial Rules” on page 225 “The Default Dial Plan and Suggestions for Modifications” on page 228 “Script Debugging Dial og Box.
DMA Operations Guide Dial Rules 234 Polycom, Inc. Edit Dial Rule Dialog Box The following table describes the fields in the Edit Dial Rule dialog box. The following table describes the Action options and how the system atte m pts to resolve the destination ad dress (dial string) f or each.
Dial Rules Call Ser ver Configuration Polycom, Inc. 235 See also: “Dial Rules” on page 225 “The Default Dial Plan and Suggestions for Modifications” on page 228 “Script Debugging Dial og Box.
DMA Operations Guide Sample Preliminar y and Postliminar y Scripts 236 Polycom, Inc. See also: “Dial Rules” on page 225 “External Gatekeeper” on page 91 “External SIP Peer” on page 96 “E.
Sample Preliminar y and Postliminar y Scripts Call Ser ver Configuration Polycom, Inc. 237 Transformation scripts output some modification of the DIAL_STRING variable (which is initially set to the dial string being evaluated).
DMA Operations Guide Sample Preliminar y and Postliminar y Scripts 238 Polycom, Inc. // If the dial string has pr efix 99, do no t match on this rule. Skip t o the next rule.
Sample Preliminar y and Postliminar y Scripts Call Ser ver Configuration Polycom, Inc. 239 ////////////// ////////////// /// // SITE BASED NUMERIC NICKNA MES // Allow calle r to omit coun try and area c ode when callin g locally. // Assumes tha t country and area codes are set in site to pology.
DMA Operations Guide Hunt Gr oups 240 Polycom, Inc. “External SBC” on page 114 Hunt Groups A hunt group is a set of endpoints that share an alias or aliases. Hunt groups can be used to define a di al string shared by a group of people, such as a technical support number.
Hunt Groups Call Ser ver Configuration Polycom, Inc. 241 Add Hunt Gro up Dialog Box The Add Hunt Group dialog box lets you define a new hunt group in the system and add members to i t.
DMA Operations Guide Hunt Gr oups 242 Polycom, Inc. See also: “Hunt Groups” on page 240 “Add Alias Dialog Box” on page 242 “Edit Alias Dialog Box” on page 243 Add Alias Dialog Box The Add Alias dialog box lets you add an alia s value to the hunt group.
Device Authentication Call Ser ver Configuration Polycom, Inc. 243 Edit Alias Dialog Box The Edit Alias dialog box lets you change an alias value assigned to the hunt group. Edit the alias in the Value box and click OK . Aliases should be s pecified by their fu lly qualified dial string.
DMA Operations Guide Device Authentication 244 Polycom, Inc. Inbound H.323 Device Authentication In an environment where H.235 aut henti cation is used, H.323 devices include their credentials (name and password) in registra tion and signaling (R AS) requests.
Device Authentication Call Ser ver Configuration Polycom, Inc. 245 When you add an external SIP peer, you can specify whether the Call Server handles challenges (401 and 407) on behalf of the sourc e of the call or passes them on to the source of the call.
DMA Operations Guide Device Authentication 246 Polycom, Inc. See also: “Call Server Configuration” on page 219 “Add Device Authentication Dialog Box” on page 24 6 “Edit Device Authentication.
Device Authentication Call Ser ver Configuration Polycom, Inc. 247 See also: “Device Authentication” on page 243 Edit Device Authentication Dialog Box The Edit Device Authen tication dialog box appears when you click Edit on the Device Authe ntication page while an entry on the Inbound Authenti cation tab is sele cted.
DMA Operations Guide Registration Policy 248 Polycom, Inc. See also: “Device Authentication” on page 243 Registration Policy On the Registration Policy page, you can specify policie s to control registration by endpoints.
Registration Policy Call Ser ver Configuration Polycom, Inc. 249 See also: “Call Server Configuration” on page 219 “Registration Policy Scripting” on pa ge 250 “Script Debugging Dialog Box f.
DMA Operations Guide Registration Policy 250 Polycom, Inc. Registration Policy Scripting A registration policy script is an execut able script, written in t he Javascript language, that defines the criteria to be applied to registra tion requests in order to determine what to do with them.
Registration Policy Call Ser ver Configuration Polycom, Inc. 251 EP_H323_H323_ID_ALIAS Endpoint alias value associated with H.323 H323-ID or blank. This is an array that can contain multiple values. Separate the values with commas. EP_H323_TRANSPORTID_ALIAS Endpoint alias value associated with H.
DMA Operations Guide Registration Policy 252 Polycom, Inc. See also: “Registration Policy” on page 248 “Script Debugging Dialog Box for Registration Policy Scri pts” on page 253 “Sample Registration Policy Scripts” on page 253 EP_SIP_TEL_URI_ALIAS Endpoint al ias value associated with SIP TEL: UR I or blank .
Registration Policy Call Ser ver Configuration Polycom, Inc. 253 Script Debugging Dialog Box for Registration Policy Scripts When you click Debug this script on the Registration Policy page, the Scri pt Debugging dialog box appears, in wh ich you can test your script.
DMA Operations Guide Registration Policy 254 Polycom, Inc. ////////////// ////////////// /// // Reject SIP Registrati ons // if (!EP_REG_IS_H3 23) return NONCOMPLIAN T; ////////////// ////////////// /.
Registration Policy Call Ser ver Configuration Polycom, Inc. 255 whitelist = ne w Array( “10.20.30.40”, “192.168.3.14” , “192.168.174.2 33” ); if (EP_IS_IPV4) { nparts = 4; } for (i = 0; i< nparts; i++) { if ( i == 0) { IPstring = EP_IP[i]; } els e { IPstring += “.
DMA Operations Guide Prefix Ser vice 256 Polycom, Inc. Prefix Ser vice The Prefix Service page provides a complete list of all configured prefixes in one place, so you can easily deter m ine what prefixes are in use and whether any conflicts exist.
Prefix Ser vice Call Server Configuration Polycom, Inc. 257 Add Simplified ISDN Gatewa y Dialing Prefix Dialog Box The A dd Simplifi ed ISDN Gatewa y Dialing Pre fix dialog box lets you create a new prefix-driven simpli fied ISDN gateway dialing service for using external ISDN gateways.
DMA Operations Guide Prefix Ser vice 258 Polycom, Inc. The following table describes the fields in the dialog box. See also: “Call Server Configuration” on page 219 Edit V er t ical Ser v ice Code.
Embedded DNS Call Ser ver Configuration Polycom, Inc. 259 The following table describes the fields in the dialog box. See also: “Call Server Configuration” on page 219 Embedded DNS In a superclustered configuration, the cl ust ers that make up the supercluster automatically take over for each other in the event of an outage.
DMA Operations Guide Embedded DNS 260 Polycom, Inc. You can enable these embedded DNS servers on the Embedded DNS page. This is a sup ercluster-wide setting . If you wish to use this feature, your enterprise DNS must place the Polycom DMA system supercl uster in charge of resolv ing a sub-domain .
Histor y Retention Settings Call Ser ver Configuration Polycom, Inc. 261 For instance, if the fully qualified domain name for the log ical Call Server domain is callservers.example.com, the correct d omain name for endpoints in the paris site is: callserver-pa ris.
DMA Operations Guide Histor y Retention Settings 262 Polycom, Inc. T o configure histor y record retention 1 Log into the system as a user with the Auditor role and go to Admin > Call Server > History Retention Settings . 2 Specify the number of each type of record to retain on each cluster.
Polycom, Inc. 263 11 Site T opology This chapter describes th e following Polycom ® Distributed Media Application™ (DMA™) 7000 site topology configuration topics: • About Site Topology • Site.
DMA Operations Guide About Site T opology 264 Polycom, Inc. The Polycom DMA system u ses site topolog y information f or a variety of purposes, including cascading of c onferences, bandwidth management, Session Border Controller selection, an d cluster responsibility manageme nt in a supercluster.
Sites Site T opology Polycom, Inc. 265 See also: “Sites” on page 265 “Site Links” on page 279 “Site-to-Site Ex clusions” on page 281 “Territories” on page 282 “Network Clouds” on page 285 “Site Topology Configuration Procedures” on page 287 Sites The Sites page contains a list of the sites defined in the site topology.
DMA Operations Guide Sites 266 Polycom, Inc. See also: “About Site Topology” on page 263 “Site Information Dialog Box” on page 266 “Add Site Dialog Box” on page 267 “Edit Site Dialog Box.
Sites Site T opology Polycom, Inc. 267 See also: “About Site Topology” on page 263 “Sites” on page 265 Add Site Dialog Box Lets you define a new site in the Polycom DMA system’s site topology and specify which subnets are associated with it.
DMA Operations Guide Sites 268 Polycom, Inc. T erritory Se ttings T erritory Assigns the site to a territory , and thus to a Polycom DMA cluster . ISDN Num ber Assign ment Assignment method The ISDN number assignment meth od for the devices in this site.
Sites Site T opology Polycom, Inc. 269 Dialing method The ISDN inward dialing me thod for the site: • DID (Dir ect Inward Dial) . Select this option if your ISDN gateway is provi sioned with a ra nge of phone numbers from the ISDN servi ce provider , and e ach of these numbers will be assigned to an endpoint as an alias.
DMA Operations Guide Sites 270 Polycom, Inc. Length of subscriber number The number of digits in a phone number . Fo r example, in the United S tates and ot her areas using the North American Numbering Plan (NANP), subscriber numbers have seven digits.
Sites Site T opology Polycom, Inc. 271 See also: “About Site Topology” on page 263 “Sites” on page 265 “Add Subnet Dialog Box” on page 277 “Site Topology Configuration Procedures” on page 287 Allowed via H.323-aware SBC or ALG Allows H.
DMA Operations Guide Sites 272 Polycom, Inc. Edit Site Dialog Box Lets you edit a site in the Polycom DMA system’s site topology and add or edit a subnet associated with the site.
Sites Site T opology Polycom, Inc. 273 ISDN Num ber Assign ment Assignment method The ISDN number assignment meth od for the devices in this site. The numbers being assigned are endpoint aliases in the form of E.
DMA Operations Guide Sites 274 Polycom, Inc. ISDN Outbound Dial ing Override ITU dialing rules Check this box to override the standard dialing rules, established by the Internat ional T elecommunications Union, when dialing out using an ISDN gatew ay .
Sites Site T opology Polycom, Inc. 275 ISDN Number Ranges Th e number ranges available for assignment to endpoints in the site. Click Add to add a new range of numbers. Click Edit or Delete to change or delete the selected range . The start and end numbers in the range should be entered with the same number of digits.
DMA Operations Guide Sites 276 Polycom, Inc. See also: “About Site Topology” on page 263 “Sites” on page 265 “Add Subnet Dialog Box” on page 277 “Edit Subnet Dialog Box” on page 278 “Site Topology Configuration Procedures” on page 287 Call signaling a ddress (IPv4) The call signaling address for the SBC .
Sites Site T opology Polycom, Inc. 277 Add Subnet Dialog Box Lets you add subnets to the site you’re adding or editing. The following table describes the fields in the dialog box.
DMA Operations Guide Sites 278 Polycom, Inc. Edit Subnet Dialog Box Lets you edit a subnet associated with a site. The following table describes the fields in the dialog box.
Site Links Site T opology Polycom, Inc. 279 Site Links The Site Link s page contains a list of the links defined in the site topology. A link can connect two sites, or it can c onnect a site to an MPLS network cloud (see “Network Clouds” on page 285).
DMA Operations Guide Site Links 280 Polycom, Inc. See also: “About Site Topology” on page 263 “Site Links” on page 279 “Site Topology Configuration Procedures” on page 287 Edit Site Link Dialog Box L e t s y o u e d i t a s i t e l i n k i n t h e P o l y c o m DMA system’s site topology.
Site-to-Site Exclusions Site T opology Polycom, Inc. 281 See also: “About Site Topology” on page 263 “Site Links” on page 279 “Site Topology Configuration Procedures” on page 287 Site-to-S.
DMA Operations Guide T erritories 282 Polycom, Inc. 3 In Step 1 of the wizard, select the first site for the exclusion. Click Next . If the site you want isn’t displayed in the list, you can search by site name or territory. 4 In Step 2 of the wizard, select the second site for the exclusion.
T erritories Site T opology Polycom, Inc. 283 The commands in the Actions list let you add a territory and edit or delete territories, or if the system is inte grated with a Polycom RealPresence Resource Manager or CMA system, view details for a territory.
DMA Operations Guide T erritories 284 Polycom, Inc. See also: “About Site Topology” on page 263 “Territories” on page 282 “Site Topology Configuration Procedures” on page 287 Edit T erritor y Dialog Box Lets you edit a t erritory in th e Polycom DMA syst em’s site topology.
Network Clouds Site T opology Polycom, Inc. 285 See also: “About Site Topology” on page 263 “Territories” on page 282 “Site Topology Configuration Procedures” on page 287 Network Clouds The Network Clouds page c ontains a list of th e MPLS (Multiprotocol Label Switching) network clouds defined in the site topology.
DMA Operations Guide Network Clouds 286 Polycom, Inc. The commands in the Actions list let you add an MPLS cloud and ed it or delete ex isting M PLS cloud s.
Site T opology Configuration Procedures Site T opology Polycom, Inc. 287 See also: “About Site Topology” on page 263 “Network Clouds” on page 285 “Site Topology Configuration Procedures” on page 287 Edit Network Cl oud Dialog Box Lets you edit an MPLS network clou d in the Polycom DMA system’s site topology.
DMA Operations Guide Site T opology Configuration Procedures 288 Polycom, Inc. 2 For each site in your network topology, do the following: a In the Actions list, click Add . b In the Add Site dialog box, complete the General I n fo section. See “Add Site Dialog Box” on page 267.
Site T opology Configuration Procedures Site T opology Polycom, Inc. 289 d Select the first si te linked to this cloud and click the arrow button to move it to the Linked Sites list. The Add Site Link dialog box appears. e Define the link. See “Add Si te Link Dialog Box” on page 279.
DMA Operations Guide Site T opology Configuration Procedures 290 Polycom, Inc..
Polycom, Inc. 291 12 Users and Groups This chapter describes th e following Polycom ® Distributed Media Application™ (DMA™) 7000 system management topics related to users and groups: • User Rol.
DMA Operations Guide User Roles Over view 292 Polycom, Inc. User Roles Over view The Polycom DMA system has four user r oles, or classes of users, each with its own set of permissions. Every user account has one or more user roles (but only three of the four roles mu st be explicit ly assigned).
Adding Users Over view Users and Groups Polycom, Inc. 293 If your system is integrated with an Active Directory, all enterprise users are automatically Conferencing Users. You can use enterprise groups to manage assignment of the other user roles. See “Enterprise Groups Procedures” on page 322.
DMA Operations Guide Users 294 Polycom, Inc. A newly installed system has a single lo cal user account, admin. We strongly recommend that, as part of initial system setup, you create a local user account for yourself with the Administrator role, log in using that account, an d delete the admin user account.
Users Users and Groups Polycom, Inc. 295 The search pane above the list lets you find users matching the criteria you specify. Click the down arrow on the right to expand the search pane, providing access to more search fields and filters. The system matches any string you enter against the be ginning of the value for which you’re searching.
DMA Operations Guide Users 296 Polycom, Inc. Domain The domain associated with the user . All users adde d manually to the system are in the LOCAL domain. Class of Service The class of se rvice assigned to the user, which determines the priority of the user ’s calls.
Users Users and Groups Polycom, Inc. 297 See also: “User Roles Overview” on page 292 “Adding Users Overview” on page 293 “Add User Dialog Box” on page 297 “Edit User Dialog Box” on pag.
DMA Operations Guide Users 298 Polycom, Inc. Conferen ce room territory The territory to which the user ’s conference rooms (virtual meeting rooms, or VMRs) are assigned. A conference room’s territory assignment determines which DMA cluster hosts its conferences (the primary cluster for the territory , or its backup cluster if necessary).
Users Users and Groups Polycom, Inc. 299 See also: “Users” on page 294 “Select Associated En dpoints Dialog Box” on page 302 “Users Procedures” on page 313 “Conference Rooms Procedures” on page 315 Associated Roles Available roles Lists the roles available for assignment to the user .
DMA Operations Guide Users 300 Polycom, Inc. Edit User Dialog Box The following table describes the parts of the Edit User dialog box. The User ID is not editable. The other General Info items are editable only for local (not enterprise) users. Ta b l e 1 2- 4 Edit User dialog box Field Description General Info First name The user ’s first name.
Users Users and Groups Polycom, Inc. 301 Class of service Select to assign t he user a class of service, which determines the priority of the user ’s calls. If not selected, the user receives the highest class of service associated with any group to which the user belongs, or if none, the system’ s default class of service.
DMA Operations Guide Users 302 Polycom, Inc. See also: “Users” on page 294 “Select Associated En dpoints Dialog Box” on page 302 “Users Procedures” on page 313 “Conference Rooms Procedur.
Users Users and Groups Polycom, Inc. 303 Lets you associate an endpoint with the s elected user. Use the search fields at the top of the di alog box to find the endpoint you want to associate with this user. Select it in the table below and click OK .
DMA Operations Guide Users 304 Polycom, Inc. Ta b l e 1 2- 5 Conf erence Ro oms dialo g box Field Description Room ID The unique ID of the room. Icons identify enterprise conference rooms and calendared meeting (Polycom Conferencing for Outlook) conference rooms.
Users Users and Groups Polycom, Inc. 305 See also: “Users” on page 294 “Add Conference Room Dialog Box” on page 305 “Edit Conference Room Dialog Box” on page 309 “Users Procedures” on page 313 “Conference Rooms Procedures” on page 315 Add Conference Room Dialog Box Lets you create a custom conference r oom for this user.
DMA Operations Guide Users 306 Polycom, Inc. Ta b l e 1 2- 6 Add Conference Room dialog box Field Description Room ID The uniqu e ID of the conference room. Click Gen erate to let the system pick an available ID (from the range set in Conferen ce Settings ).
Users Users and Groups Polycom, Inc. 307 Max participant s Maximum number of calle rs allowed to join the conference. Automatic means the MCU’s maximum is used. If not selected, the room uses the system’s default maximum. See “Conference Setti ngs” on page 177.
DMA Operations Guide Users 308 Polycom, Inc. Dial-out Presets If selected, this conferen ce room is for a preset dial-out conference, referred to in the Polycom RealPresence Resource Manager system as an Anytime conference. When someone dials in and starts a conference, the system dials out to ent ries in the Dial-out Particip ants list .
Users Users and Groups Polycom, Inc. 309 See also: “Users” on page 294 “Conference Rooms Dialog Box” on page 303 “Add Dial-out Participant Dialog Box” on page 312 “Edit Dial-out Particip.
DMA Operations Guide Users 310 Polycom, Inc. Conference template The template used by the conf eren ce room, which defines the conference properties (or lin ks to the RMX profile) used for its conferences. See “Conference T empla tes” on page 179.
Users Users and Groups Polycom, Inc. 311 Conference Duration Maximum duration of a conference (i n hours and minute s) or Unlimited (the maximum in this case depends on the MCU). If not selected, the room uses the longest du ration associated with any group to which the user be longs, or if none, the system’s default maximum duration.
DMA Operations Guide Users 312 Polycom, Inc. See also: “Users” on page 294 “Conference Rooms Dialog Box” on page 303 “Add Dial-out Participant Dialog Box” on page 312 “Edit Dial-out Part.
Users Users and Groups Polycom, Inc. 313 See also: “Add Conference Room Dialog Box” on page 305 “Edit Conference Room Dialog Box” on page 309 Edit Dial-out Par ticipant Dialog Box Lets you edit a participant in the conference room’s Dial -out Participant s list, changing the name or dial string for th e participant.
DMA Operations Guide Users 314 Polycom, Inc. T o find a user or user s 1 Go to User > Users . The Users page appears. 2 For a simple search, enter a search string in the Search users field and press E NTER . The system matches the string you ente r against the beginning of the user ID, first name, and last name.
Users Users and Groups Polycom, Inc. 315 4 As required, edit the General Info , Roles , and Conference Passcodes sections of the User Properties di al o g b o x.
DMA Operations Guide Users 316 Polycom, Inc. a Ensure that this room or user has a chairpe r son passcode and that you’ve selected a conference template that’s linked to an RMX conference IVR service and requires a chairperson to start the conference.
Groups Users and Groups Polycom, Inc. 317 b To link this preset conference to an external audio conferencing bridge, in the Digits field enter the E.164 number for connecting to that bridge, and in th.
DMA Operations Guide Groups 318 Polycom, Inc. The Groups page provides access to information about enterprise groups. From it, you can: • Import enterprise groups. • Specify Polycom DMA system roles to be assigned to members of a group. • Specify a conference template and MCU pool order to be used for a group.
Groups Users and Groups Polycom, Inc. 319 See also: “Users” on page 294 “Import Enterprise Groups Dialog Box” on page 319 “Edit Group Dialog Box” on page 321 “Enterprise Groups Procedures” on page 322 Impor t Enterprise Groups Dialog Box The following table describes the fields in the Import Enterprise Groups dialog box.
DMA Operations Guide Groups 320 Polycom, Inc. See also: “Users” on page 294 “Groups” on page 317 “Edit Group Dialog Box” on page 321 “Enterprise Groups Procedures” on page 322 Ta b l e 1 2- 1 1 Fields in the Import Enterprise Groups dialog box Field Description Search domain Optionally , select a domain to search.
Groups Users and Groups Polycom, Inc. 321 Edit Group Dialog Box The following table describes the fields in the Edit Group dialog box. T able 1 2-12 Fields in the Edit Group dialog box Field Description Class of service Select to assign the group a class of service other than the system’s default (see “Conference Settings” on page 177).
DMA Operations Guide Groups 322 Polycom, Inc. See also: “Users” on page 294 “Groups” on page 31 7 “Import Enterprise Groups Dialog Box” on page 319 “Enterprise Groups Procedures” on pa.
Groups Users and Groups Polycom, Inc. 323 4 In the Import Enterprise Groups dialog box, use Search to find the system administration group you cr eated. Then move it to the Groups to import box and click OK . See “Import Enterprise Groups Dialog Box” on page 319.
DMA Operations Guide Login Sessions 324 Polycom, Inc. 5 Click OK . See also: “Users” on page 294 “Groups” on page 31 7 “Import Enterprise Groups Dialog Box” on page 319 “Edit Group Dialo.
Change Password Dialog Box Users and Groups Polycom, Inc. 325 See also: “Session” on page 56 “Users and Groups” on page 291 Change Password Dialog Box The system may be configured to expire local user passwords after a certain number of days (see “Local Password” on page 55).
DMA Operations Guide Change Password Dialog Box 326 Polycom, Inc..
Polycom, Inc. 327 13 System Management and Maintenance This chapter describes th e following Polycom ® Distributed Media Application™ (DMA™) 7000 sy stem operations topics: • Management and Mai.
DMA Operations Guide Manageme nt and Maintenance Over v iew 328 Polycom, Inc. Administrator Responsibilities As a Polycom DMA system administra tor, you’re responsible for the installation and ongoing maintenance of the system.
Recommended Regular Maintenance System Management and Maintenance Polycom, Inc. 329 Auditor Responsibilities As a Polycom DMA system auditor, yo u’re responsible for managing the system’s logging and history retenti on. You should be familiar with the following configurations and operations: • Configuring log ging for the syste m.
DMA Operations Guide Recommen ded Regular Ma intenance 330 Polycom, Inc. General system health and capacity checks On the Dashboard (see “Dashboar d” on page 331), verify that: • There are no alerts indicating problems with any part o f the system.
Dashboard System Management and Maintenance Polycom, Inc. 331 • Reports > Orphaned Groups and Users (see “Orphaned Groups and Users Report” on page 397). Verify that th e number of orphans is not unexpectedly large. • Reports > Enterprise Passcode Errors (see “Enterprise Passcode Erro rs Report” on page 400).
DMA Operations Guide Dashboard 332 Polycom, Inc. The Dashboard is highly customizable. Initially, it contains six default panes. You can close any of these that you d on’t want, and you can add others. You can add multiple copies of the same pane, each showing information for a different cluster.
Dashboard System Management and Maintenance Polycom, Inc. 333 • The AD server address and user ID used. • The number of enterprise conference rooms created.
DMA Operations Guide Dashboard 334 Polycom, Inc. • Server, Proxias, and applicat ion software version numbers • Hardware model and serial number • Time source • Management network MAC and IP a.
Dashboard System Management and Maintenance Polycom, Inc. 335 See also: “Dashboard” on page 331 Conference Manager Usage Pane Displays usage information for Conference Manager, either for all Conference Manager clusters or for the selected cluste r.
DMA Operations Guide Dashboard 336 Polycom, Inc. — Exchange authentication failed — The credentials for the Polycom DMA system’s mailbox are no longer valid (e.g., the password has expired). —O K — The Polycom DMA system is receiving and process i ng Polycom Conferencing meeting notifications from the Exchange server.
Dashboard System Management and Maintenance Polycom, Inc. 337 See also: “Dashboard” on page 331 Signaling Settings Pane Displays the H.323 an d SIP signaling se ttings for the selected cluster, includ ing whether each is enabled and what ports are assigned.
DMA Operations Guide Alerts 338 Polycom, Inc. User Login Histor y Pane Displays the follow ing information about logins by your user ID: • The server you’re currently logged into. • The time, date, server logged into, and source (host name or IP addre ss) of the last successful login (prior to your current session) by your use r ID.
Alerts System Management and Maintenance Polycom, Inc. 339 Aler t 1002 Cluster <cluster> is out of ser v ice as of YYYY -MM -DD HH:MM GMT+/-H[:MM]. You or another administrator took the cl uster out of service (or busied out the cluster, and now all calls and conferences have ended).
DMA Operations Guide Alerts 340 Polycom, Inc. Click the link to go to the Territories page. To enable conferencing to continue in the territory (at diminished capacity ), assign it to some other clu ster. See also: “Alerts” on page 338 Aler t 1102 T erritor y <territor y > not active; clus ter <cluster> is not operational.
Alerts System Management and Maintenance Polycom, Inc. 341 Click the link to go to the Territories page. Determine whether the cluster was deliberat ely shut dow n. If not, try pinging the clu ster’s IP add resses. If this is a two- server cluster, and you can’t ping either the virtual or physical IP addresses, look for a network problem.
DMA Operations Guide Alerts 342 Polycom, Inc. Aler t 2004 Resource management ser ver <ser ve r name> has inconsistent territor y definitions in its site topology .
Alerts System Management and Maintenance Polycom, Inc. 343 See also: “Alerts” on page 338 Aler t 2103 Active Director y primar y caching clus ter <p-cluster> is not operational.
DMA Operations Guide Alerts 344 Polycom, Inc. See also: “Alerts” on page 338 Aler t 2105 Active Director y ser vice is not available. Cluster <p-cluster> is not operational. The primary cluster for the territory responsible for Active Directory integration is unreachable, an d it has no backup cluste r.
Alerts System Management and Maintenance Polycom, Inc. 345 See also: “Alerts” on page 338 Aler t 2201 Calendaring primar y integration cluster <p-cluster> is not operatio nal.
DMA Operations Guide Alerts 346 Polycom, Inc. Click the link to go to the DMAs page to begin tr oubleshooting. See also: “Alerts” on page 338 Aler t 3001 No signaling interf ace enabled for clus ter <cluster>. SIP or H.323 must be configured to allow calls.
Alerts System Management and Maintenance Polycom, Inc. 347 If you’re logged into that cluster, click the link to go to the Certificates page. If not, log into that cluster and go to Admin > Local Cluster > Certificates .
DMA Operations Guide Alerts 348 Polycom, Inc. Aler t 3105 Cluster <cluster>: One or more CA ce r t ificates will expi re within 30 days. The specified cluster has a CA certificate or certificates that will expire soon. When a CA certificate expires, the cer t if icates signed by that certi ficate authority are no longer accepted.
Alerts System Management and Maintenance Polycom, Inc. 349 Aler t 3301 Cluster <cluster > is configur ed for 2 ser vers, but only a single ser ver is detecte d. One of the servers in the specified cluste r is not re sponding to the other server over the private network that connects them.
DMA Operations Guide Alerts 350 Polycom, Inc. This could be a problem with the GB1 po rt (eth0 interface), the ethernet cable connecting the server to the enterprise network switch, or that switch. Or the server in question may just need to be rebooted.
Alerts System Management and Maintenance Polycom, Inc. 351 Click the link to go to the System Log Fi les page. We recommend routinely downloading archived logs and then deleting them from the system.
DMA Operations Guide Alerts 352 Polycom, Inc. Create a new backup and download it , and then contact Polycom Global Services. See also: “Alerts” on page 338 Aler t 3406 Ser ver <ser ver> CPU utilization > 75% . The specified server’s CPU and/or I/ O bandwidth usage is exceptionally high.
Alerts System Management and Maintenance Polycom, Inc. 353 See also: “Alerts” on page 338 Aler t 3602 Cluster <cluster>: Local time dif fers by more than ten seconds betwe en ser vers. The time on the two servers in the specified cluster has drifted apart by an unusually large amount .
DMA Operations Guide Alerts 354 Polycom, Inc. Try to determine which server’s data is incorrect and reboot it. See also: “Alerts” on page 338 Aler t 3606 Cluster <cluster>: Local users dif fer between ser vers.
Alerts System Management and Maintenance Polycom, Inc. 355 See also: “Alerts” on page 338 Aler t 5001 <Model> ITP system attem pting to register with ID <H.323 ID> is impro perly configured. A device that identifies itself as an ITP (interactive telepresence ) system has registered with the Call Server, but the H.
DMA Operations Guide System Log Files 356 Polycom, Inc. See also: “Alerts” on page 338 Aler t 7001 Failed registration data incomplete: <clu ster> histor y lim ited to <n.n> hours. Registration data retention settings are too low for the system to determine the number of failed registrati ons in the past 24 hours.
System Log Files System Management and Maintenance Polycom, Inc. 357 In such a situation, your support repr esent ative may ask you to download log archives and send them to Polycom Global Services. You may be asked to manually roll logs in order to begin gathering data anew.
DMA Operations Guide System Log Files 358 Polycom, Inc. a In the Actions list, click Download Acti ve Logs . b In the dialog box, specify a lo cation and file name, and click Save . T o ma nually ro ll the sys tem lo gs 1 Go to Maintenance > System Log Files .
T roubleshooting Utilities System Management and Maintenance Polycom, Inc. 359 T roubleshooting Utilities The Polycom DMA system’s Troubl eshooting Uti lities submenu includes several useful network and system st atus commands, which you can run and view the output of in the system’s fami liar graphical interface.
DMA Operations Guide Backing Up and Restoring 360 Polycom, Inc. I/O Stats Use I/O St ats to see CPU resource allocation an d read/write statistics for each server. T o r un iostat on each ser ver >> Go to Maintenance > Troublesho oting Utilities > I/O Stats .
Backing Up and Restoring System Management and Maintenan ce Polycom, Inc. 361 In addition, the Polycom DMA USB Conf iguration Utility (on the USB stick used to initially configure the network and system parameters) can restore the Polycom DMA system f rom a backup file that you load onto the USB stick.
DMA Operations Guide Backing Up and Restoring 362 Polycom, Inc. Backup and Restore Procedures T o download a backup file 1 Go to Maintenance > Backup and Restore . The list contains the last ten backup files. 2 Select the backup fi le you want to download.
Backing Up and Restoring System Management and Maintenan ce Polycom, Inc. 363 3 In the Actions list, click Create New . A confirmation dialog tells you th e backup archive was created. 4 Click OK . T o upload a backup file 1 Go to Maintenance > Backup and Restore .
DMA Operations Guide Backing Up and Restoring 364 Polycom, Inc. 6 When asked to confirm that you want to restore, click Yes . A dialog box informs you when all files have been restored. 7 Click OK . The system logs you out and the se rver reboots (typically , this takes about five minutes).
Backing Up and Restoring System Management and Maintenan ce Polycom, Inc. 365 5 In the DMA USB Configuration Util ity window, click Copy a Backup to the USB Stick . 6 Select the backup file from which you want to restore the system and click Open . The utility display s an error message if the file isn’t a valid P olycom DMA system backup.
DMA Operations Guide Upgrading the Software 366 Polycom, Inc. Upgrading the Software The Polycom DMA system’s Software Upgrade page lets you upload a software upgrade package and instal l the upgrade on your system (both servers, if present). It also lets you roll back to the previous version, if necessary.
Upgrading the Software System Management and Maintenance Polycom, Inc. 367 Basic Upgrade Procedures T o install an upgrade 1 Put the upgrade package file somewhe re on or accessible from your PC. 2 Go to Maintenance > Software Upgrade . 3 In the Actions list, click Upload .
DMA Operations Guide Upgrading the Software 368 Polycom, Inc. 7 If this cluster is part of a supercluster, do the following: a Go to Network > Site Top ology > Territories and reassig n the cluster’s territory responsibilities. Wait a few minutes an d verify on another cluster that the change has been replicated.
Upgrading the Software System Management and Maintenance Polycom, Inc. 369 c If the upgrade requires a new license activation key code or codes, obtain and install them as described in “Add Licenses” on page 71.
DMA Operations Guide Upgrading the Software 370 Polycom, Inc. e Log back into the cluster you rem oved and verify on the Supercluster Status pane of the Dashboard that the cluster is no longer part of the supercluster. f Return to Maintenance > Software Upgrade .
Upgrading the Software System Management and Maintenance Polycom, Inc. 371 9 Call Polycom Global Services if: — After waiting signif icantly longer than the estimated install ti me, you’re still unable to log back in. — You can log in, but the Dashboard shows only one server for a two-server cluster.
DMA Operations Guide Upgrading the Software 372 Polycom, Inc. See also: “Upgrading the Software” on page 366 “Basic Upgrade Procedures” on page 367 “Simplified Supercluster Upgra de (Complet.
Upgrading the Software System Management and Maintenance Polycom, Inc. 373 • As the clusters for some endpoints are removed from the existing supercluster and join the new one, the video network becomes partitioned with separate islands of endpoints.
DMA Operations Guide Upgrading the Software 374 Polycom, Inc. Simplified Supercluster Upgr ade (Complete Ser vice Outage) If it’s possible to schedule the up grade for a maintenance window during which there is no service, we strongly r e commend doing so, as described below.
Upgrading the Software System Management and Maintenance Polycom, Inc. 375 c Click Yes . If a restart is required , a dialog box informs you that the upgrade is starting. Shortly after that, the system logs you out and restarts. d Click OK to log out immediately, or simply wait.
DMA Operations Guide Upgrading the Software 376 Polycom, Inc. e L o g b a c k i n a n d , i n a t w o - s e r v e r c l u s t e r , v e r i f y o n t h e Dashboard that both servers are up and the private network conne ction is operating properly. f Go to Maintenance > Software Upgrade and check the Operation History table.
Adding a Second Ser ver System Management and Maintenance Polycom, Inc. 377 Complex Supercluster Upgrade (Some Ser vice Maintained) Please contact Polycom Gl obal Services for instructions and assistance.
DMA Operations Guide Adding a Second Ser ver 378 Polycom, Inc. Expanding an Unpatched System T o expand an unpatched single-ser ver system into a two-ser ver cluster 1 Unpack, inspect, an d physically install the second server as described i n its Getting S tarted Guide .
Adding a Second Ser ver System Management and Maintenance Polycom, Inc. 379 Expanding a Patched System T o expand a patched single-ser ver sy stem into a two-ser ver cluster 1 Unpack, inspect, an d physically install the second server as described i n its Getting S tarted Guide .
DMA Operations Guide Replacing a Failed Ser ver 380 Polycom, Inc. 11 When the first server displays DMA Ready , turn on the second server. The second server boots, detects the presence of Server 1, gets its configuration settings from it, and joins the cluster.
Shutting Down and Restarting System Management and Maintenance Polycom, Inc. 381 See also: “Management and Maintenance Overview” on page 327 “Recommended Regular Maintenance” on page 329 Shutting Down and Restar ting The Polycom DMA system’s Shutdown and Restart page lets you restart the system or turn it off completely.
DMA Operations Guide Shutting Down and Restar ting 382 Polycom, Inc..
Polycom, Inc. 383 14 System Repor ts This chapter describes th e following Polycom ® Distributed Media Application™ (DMA™) 7000 system reports topics: • Alert History • Call History • Confe.
DMA Operations Guide Call Hi stor y 384 Polycom, Inc. Call Histor y The Call History page lets you view detailed records o f calls and download CDRs (call detail records) . The list includes point-to-poi nt calls through Call Server and VMR calls through Conference Manager .
Call Histor y System Reports Polycom, Inc. 385 Expor t Histor y The Call History page’s Export History list provides a record of the CDR exports (all call and conference data fo r the specified period) and search results exports from the system. It appears when you click the Show Export Hi story command (in the Actions list ).
DMA Operations Guide Conference Histor y 386 Polycom, Inc. See also: “System Reports” on page 383 “Call Detail Records (C DRs)” on page 388 Conference Histor y The Conference History page lets you view detailed r ecords of conferences and download CDRs (cal l detail records).
Conference Histor y System Reports Polycom, Inc. 387 Associated Calls The Associated Calls list shows all the calls as sociated with the selected conference.
DMA Operations Guide Call Detail Records (CDRs) 388 Polycom, Inc. Proper ty Changes The Property C hanges list provide s more information about the selected conference, listing every change in the value of a conference property during the course of the conference.
Call Detail Records (CDRs) System R eports Polycom, Inc. 389 4 Click OK . A Save dialog box prompts you to select a location for the downloaded file. Th e default file name is cdrExport.zi p , but you can change that. 5 Choose a path and filename for the CDR file an d click Save .
DMA Operations Guide Call Detail Records (CDRs) 390 Polycom, Inc. origEndpoint The originating endpoint ’s name, display name, alias, or IP address (in that ord er of preference), dependin g on what it provided in the call signaling. dialS tring Initial di al string as s upplied by the originator .
Call Detail Records (CDRs) System R eports Polycom, Inc. 391 Conference Record Layouts The following table describes the fields in the conference records. Values are enclosed in double quotes wh en necessary, using the same rules as for conference records.
DMA Operations Guide Call Detail Records (CDRs) 392 Polycom, Inc. See also: “System Reports” on page 383 “Call History” on page 384 “Conference History” on page 386 cluster Vi rtual cluster ID; th e cluster serving th e VMR. confUUID Unique identifier for the conference.
Registration Histor y Report System Re ports Polycom, Inc. 393 Registration Histor y Repor t If the Polycom DMA sy stem Call Server is providing H.323 gatekeeper or SIP regist rar servi ces, the Registration Histor y page provides access to information about registered devices.
DMA Operations Guide Active Director y Integration Report 394 Polycom, Inc. Registration Histor y Procedures T o find a device or devices 1 Go to Reports > Regist ration History .
Active Directory Integration Report System Reports Polycom, Inc. 395 The following table des cribes the info rmat ion displayed at the top of the page and the fields in the two lists.
DMA Operations Guide Active Director y Integration Report 396 Polycom, Inc. See also: “Microsoft Active Directory Integration” on page 147 “Active Directory Integration Procedure” on page 153 .
Orphaned Groups and Users Repor t System Reports Polycom, Inc. 397 Orphaned Groups and Users Repor t If the Polycom DMA sy stem is integrat ed with your Active Directory, it generates an orphaned grou.
DMA Operations Guide Conference Room Errors Report 398 Polycom, Inc. T o remove orphaned user data from the system 1 Go to Reports > Orphaned Groups and Users . 2 In the Actions list, click Clean Orphaned Users . 3 When prompted to confirm, click OK .
Conference Room Errors Report System Reports Polycom, Inc. 399 If you don’t specify a directo ry attribute from which to generate conference room IDs, this number is zero and the report contains nothing else of value.
DMA Operations Guide Enterprise Passcode Errors Report 400 Polycom, Inc. Expor ting Conference Room Errors Data From the Conference Room Errors page, you can use the Export Room Errors Report command to download a CSV (c omma-separated val u es) file containing all the data in the conference room errors report.
Enterprise Passcode Errors Report System Reports Polycom, Inc. 401 The summary at the top of the report s hows when it was generated (check this to verify that the report you’re viewing ref lects th.
DMA Operations Guide Network Usage Report 402 Polycom, Inc. Expor ting Enterprise Passcode Errors Data From the Conference Room Errors page, you can use the Export Enterprise Passcode Errors Report command to download a CSV (comma-separated values) file containing all the data in the enterprise passcod e errors report.
Network Usage Report System Reports Polycom, Inc. 403 Expor ting Network Usage Data From the Network Usage page, you can use the Export Netwo rk Usage Data command to download a CSV (comma-separ ated values) file containing all the network usage data point records fo r the time period you specify.
DMA Operations Guide Network Usage Report 404 Polycom, Inc. max_video_jitter Maximum jitter of all QoS reports of all video channels in the scope duri ng the time interval (milliseconds). avg_video_delay Mean delay of all QoS reports of all video chann els in the scope during the time interval (milliseconds).
Network Usage Report System Reports Polycom, Inc. 405 T o download network usage data 1 Go to Reports > Network Usage . 2 In the Actions list, click Export Network Usage Data . 3 In the Export Time Frame dialog box, set the Start Date and time and the End Date and time you want to include.
DMA Operations Guide Network Usage Report 406 Polycom, Inc..
Polycom, Inc. 407 15 Polycom DMA System SNMP Suppor t This chapter provides a discussion of the Polycom ® Distributed Media Application™ (DMA™) SNMP suppo rt.
DMA Operations Guide SNMP Over view 408 Polycom, Inc. We recommend using a MIB browser to explore the PolycomDMA system MIB, but a copy of the MIB is available in “The Polycom DMA System MIB” on page 418. The DMA system MIB is self-documenting, including information about the purpose of specific traps and inform notifications.
SNMP Settings Polycom DMA System SNMP Su pport Polycom, Inc. 409 List of A vailable SNMP MIBs The following table describes the MIBs that are on the Polycom DMA system. You can download any of them from the SNMP Settings page . See “SNMP Procedures” on page 417.
DMA Operations Guide SNMP Settin gs 410 Polycom, Inc. Ta b l e 1 5- 2 Information on the SNMP Settings page Setting Description Enable SNMP monitoring Enables the SNMP settings fields below . SNMP version Select the version to enable: • v2c • v3 See “SNMP V ersions Supported ” on page 408 for a comparison of the two versions.
SNMP Settings Polycom DMA System SNMP Su pport Polycom, Inc. 411 Local engine ID When SNMP monitoring is enabled, displays the administratively unique id entif ier for the default context of the system’ s SNMP protocol engine. For SNMPv3, the local engine ID is used in generating the authentication an d encryption keys.
DMA Operations Guide SNMP Settin gs 412 Polycom, Inc. Add Notification User Dialog Box The Add Notification User dialog box lets you add a security user authorized to receive notifications.
SNMP Settings Polycom DMA System SNMP Su pport Polycom, Inc. 413 See also: “SNMP Settings” on page 409 “Add Notificati on Agent Dialog Box” on page 415 “Edit Notification Agent Dialog Box”.
DMA Operations Guide SNMP Settin gs 414 Polycom, Inc. Edit Notification User Dialog Box The Edit Notification User dialog box lets you mo dify a security user authorized to receive SNMPv3 notifications. The following table describes the fields in the dialog box.
SNMP Settings Polycom DMA System SNMP Su pport Polycom, Inc. 415 Add Notification Agent Dialog Box The Add Notification Agent dialog box lets you add an SNMP agent to the system, specifying what kinds of notific ations it sends and to whom. To limit the effect on system performance, a ma ximum of 8 agents may be defined.
DMA Operations Guide SNMP Settin gs 416 Polycom, Inc. Edit Notification Agent Dialog Box The Edit Notification Agent dialog box lets you enable , disable, or modify an SNMP notification agent. The following table describes the fields in the dialog box.
SNMP Procedures Polycom DMA System SNMP Su pport Polycom, Inc. 417 SNMP Procedures T o enable and configure SNMP monitoring 1 Go to Admin > Local Clust er > SNMP Settings . 2 Select Enable SNMP monitoring and select an SNMP versi on . For information on the SNMP versions, see “SNMP Overview” on page 407.
DMA Operations Guide The Polycom DMA System MIB 418 Polycom, Inc. 3 In the MIBs dialog box, select the MIB of interest an d click Download . 4 Specify a name and location, and click Save . Polycom recommends using a MIB browser to explore the DMA system MIB, but a copy of the MIB is available in “The Polycom DMA Sy stem MIB” on page 418.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 419 -- .2.1.2.1.1 cfgN etworkHostname -- .2.1.2.1.2 cfgI nterfacesCount -- .2.1.2.1.3 cfgI nterfacesTable -- .2.1.2.1.3. 1 cfgI nterfacesEntry -- .2.1.2.1.3. 1.1 cfgI fIndex -- .
DMA Operations Guide The Polycom DMA System MIB 420 Polycom, Inc. -- .2.1.3.2.1 cfgC sSignaling -- .2.1.3.2.1. 1 cfgC sSgnlH323 -- .2.1.3.2.1. 1.1 cfgC sSgnlH323Enabl ed -- .2.1.3.2.1. 1.2 cfgC sSgnlH323H225P ort -- .2.1.3.2.1. 1.3 cfgC sSgnlH323RASPo rt -- .
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 421 -- .2.2.1.3.3. 1.2 stNe tMgmtHostName -- .2.2.1.3.3. 1.3 stNe tMgmtInterface Name -- .2.2.1.3.3. 1.4 stNe tMgmtLinkStatu s -- .2.2.1.3.3. 1.5 stNe tMgmtMACAddres s -- .2.2.1.
DMA Operations Guide The Polycom DMA System MIB 422 Polycom, Inc. -- .2.2.2.1 stMC Us -- .2.2.2.1.1 stMC UCount -- .2.2.2.1.2 stMC UStatusTable -- .2.2.2.1.2. 1 stMC UStatusEntry -- .2.2.2.1.2. 1.1 stMC UStIndex -- .2.2.2.1.2. 1.2 stMC UStName -- .2.2.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 423 -- .2.2.3.3.1 stLi censesEntry -- .2.2.3.3.1. 1 stLi cIndex -- .2.2.3.3.1. 2 stLi cClusterName -- .2.2.3.3.1. 3 stLi cLicenseStatus -- .2.2.3.3.1. 4 stLi cLicensedCalls -- .
DMA Operations Guide The Polycom DMA System MIB 424 Polycom, Inc. -- .2.2.4.2.1. 2.1 stCs ConfMgrMCUsEnt ry -- .2.2.4.2.1. 2.1.1 stCs CMMCUIndex -- .2.2.4.2.1. 2.1.2 stCs CMMCUName -- .2.3 dmaU sage -- .2.3.1 useC onfHistory -- .2.3.1.1 useC onfHistoryMaxi mumParticipants -- .
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 425 -- .2.3.3.1.1 useD evRegistration sCount -- .2.3.3.1.2 useD evRegistration sTable -- .2.3.3.1.2. 1 useD evRegistration sEntry -- .2.3.3.1.2. 1.1 useD evRegIndex -- .2.3.3.1.
DMA Operations Guide The Polycom DMA System MIB 426 Polycom, Inc. -- .2.5.2.0.31 01 ntfA lertCertExpire d -- .2.5.2.0.31 02 ntfA lertCertExpire Now -- .2.5.2.0.31 03 ntfA lertCertExpire Soon -- .2.5.2.0.31 04 ntfA lertCertSecExp ired -- .2.5.2.0.31 05 ntfA lertCertSecExp ireSoon -- .
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 427 FROM SNM Pv2-SMI OBJECT-GROU P, NOTIFICATIO N-GROUP, MODUL E-COMPLIANCE FROM SNM Pv2-CONF polycom FROM POL YCOM-BASE-MIB ; dma MODULE-IDE NTITY LAST-UPDATE D “201109220 000Z” ORGANIZATIO N “Polycom, Inc.
DMA Operations Guide The Polycom DMA System MIB 428 Polycom, Inc. -- dma.2 dmaMonitoring1 OBJECT-IDENTI TY STATUS current DESCRIPTION “This OID con tains the DMA system’s monito ring data expo sed over SNMP.” ::= { dma 2 } -- DMA CONFIG -- dma.2.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 429 cfgProdInfoHWM odel OBJECT-TY PE SYNTAX GeneralString MAX-ACCESS read-only STATUS current DESCRIPTION “Server’s har dware model.” ::= { cfgPr odInfoHardware Info 1 } -- dma.
DMA Operations Guide The Polycom DMA System MIB 430 Polycom, Inc. -- dma.2.1.2 cfgServer OBJECT- IDENTITY STATUS current DESCRIPTION “Configuratio n applied to t he server from which data is being retrieved.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 431 cfgIfEnable d T ruthValue, cfgIfMACAdd ress D isplayString, cfgIfIPv4Ad dress I pAddress, cfgIfIPv4Su bnetMask I pAddress, cfgIfIPv4Ga teway I pAddress, cfgIfIPv6Ad dress I pv6Address, cfgIfIPv6Pr efixLength U nsigned32 } -- dma.
DMA Operations Guide The Polycom DMA System MIB 432 Polycom, Inc. cfgIfIPv4Subne tMask OBJECT-T YPE SYNTAX IpAddress MAX-ACCESS read-only STATUS current DESCRIPTION “IPv4 subnet mask assigned to this interfa ce.” ::= { cfgIn terfacesEntry 6 } -- dma.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 433 cfgCsTerritori esCount OBJECT -TYPE SYNTAX Unsigned32 MAX-ACCESS read-only STATUS current DESCRIPTION “Number of in dexed entries in cfgCsTerrito riesTable.” ::= { cfgCs SiteTopology 1 } -- dma.
DMA Operations Guide The Polycom DMA System MIB 434 Polycom, Inc. SYNTAX GeneralString MAX-ACCESS read-only STATUS current DESCRIPTION “Cluster assi gned primary r esponsibility f or this territ ory.” ::= { cfgCs TerritoriesEnt ry 3 } -- dma.2.1.3.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 435 SYNTAX GeneralString MAX-ACCESS read-only STATUS current DESCRIPTION “Address of t he Active Dire ctory server.” ::= { cfgCs IntDirSvcMSAct iveDirectory 3 } -- dma.2.1.3.
DMA Operations Guide The Polycom DMA System MIB 436 Polycom, Inc. -- dma.2.1.3.1.2. 2.1.4 cfgCsIntMSExch UserId OBJECT-TYPE SYNTAX GeneralString MAX-ACCESS read-only STATUS current DESCRIPTION “User ID of t he service acc ount used to in tegrate with E xchange.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 437 -- dma.2.1.3.1.2. 4.1 cfgCsIntNetBan dwidthManageme nt OBJECT-IDEN TITY STATUS current DESCRIPTION “Configuratio ns for bandwid th management i ntegrations.” ::= { cfgCs IntNetwork 1 } -- dma.
DMA Operations Guide The Polycom DMA System MIB 438 Polycom, Inc. ::= { cfgCs IntNetBWMgmtJu niperSRC 5 } -- dma.2.1.3.2 cfgCsCluster O BJECT-IDENTITY STATUS current DESCRIPTION “Call server configuration specific to the cluster from which data is bein g retrieved.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 439 -- dma.2.1.3.2.1. 2.1 cfgCsSgnlSIPEn abled OBJECT-T YPE SYNTAX TruthValue MAX-ACCESS read-only STATUS current DESCRIPTION “True if SIP signaling is e nabled.” ::= { cfgCs SgnlSIP 1 } -- dma.
DMA Operations Guide The Polycom DMA System MIB 440 Polycom, Inc. DESCRIPTION “Status of DM A servers.” ::= { dmaSt atus 1 } -- dma.2.2.1.1 stServerCount OBJ ECT-TYPE SYNTAX Unsigned32 MAX-ACCESS read-only STATUS current DESCRIPTION “Number of in dexed entries in the tables w ithin stServer s.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 441 stHWHostName O BJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION “Name of the server.
DMA Operations Guide The Polycom DMA System MIB 442 Polycom, Inc. MAX-ACCESS read-only STATUS current DESCRIPTION “Hostname of the server.” ::= { stVer sionEntry 2 } -- dma.2.2.1.2.2. 1.3 stVerVersion O BJECT-TYPE SYNTAX GeneralString MAX-ACCESS read-only STATUS current DESCRIPTION “Product version of the ser ver.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 443 MAX-ACCESS read-only STATUS current DESCRIPTION “Hostname of the server.” ::= { stSys temInfoEntry 2 } -- dma.2.2.1.2.3. 1.3 stSysInfoSyste mDate OBJECT-T YPE SYNTAX DateAndTime MAX-ACCESS read-only STATUS current DESCRIPTION “Server’s cur rent system da te.
DMA Operations Guide The Polycom DMA System MIB 444 Polycom, Inc. INDEX { stNetCluste rAffilIndex } ::= { stNet ClusterAffilia tionTable 1 } StNetClusterAf filiationEntry ::= SEQUENCE { stNetCluste rAffilIndex Unsigned3 2, stNetCluste rAffilHostName DisplaySt ring, stNetCluste rAffilClusterN ame DisplaySt ring } -- dma.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 445 StNetPrivateIn terfaceEntry : := SEQUENCE { stNetPvtInd ex U nsigned32, stNetPvtHos tName D isplayString, stNetPvtInt erfa.
DMA Operations Guide The Polycom DMA System MIB 446 Polycom, Inc. DESCRIPTION “MAC address of the private network interf ace.” ::= { stNet PrivateInterfa ceEntry 5 } -- dma.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 447 MAX-ACCESS not-accessibl e STATUS current DESCRIPTION “stNetManagem entInterfaceTa ble index.
DMA Operations Guide The Polycom DMA System MIB 448 Polycom, Inc. STATUS current DESCRIPTION “IPv6 address assigned to t he management n etwork interfa ce.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 449 SYNTAX GeneralString MAX-ACCESS read-only STATUS current DESCRIPTION “Name of the network interf ace configured for signal ing network.” ::= { stNet SignalingInter faceEntry 3 } -- dma.
DMA Operations Guide The Polycom DMA System MIB 450 Polycom, Inc. DESCRIPTION “CPU usage in formation for the servers.” ::= { stRes ources 1 } -- dma.2.2.1.4.1. 1 stRsrcCPUUsage Entry OBJECT-T YPE SYNTAX StRsrcCPUUsag eEntry MAX-ACCESS not-accessibl e STATUS current DESCRIPTION “An entry in stRsrcCPUUsage Table.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 451 -- dma.2.2.1.4.2. 1 stRsrcMemoryUs ageEntry OBJEC T-TYPE SYNTAX StRsrcMemoryU sageEntry MAX-ACCESS not-accessibl e STATUS current DESCRIPTION “An entry in stRsrcMemoryUs ageTable.
DMA Operations Guide The Polycom DMA System MIB 452 Polycom, Inc. ::= { stRsr cMemoryUsageEn try 4 } -- dma.2.2.1.4.2. 1.5 stRsrcMemUsage Used OBJECT-TY PE SYNTAX Unsigned32 MAX-ACCESS read-only STATUS current DESCRIPTION “System memor y used by proc esses (MB).
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 453 -- dma.2.2.1.4.3. 1.2 stRsrcSwapHost Name OBJECT-TY PE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION “Hostname of the server.” ::= { stRsr cSwapSpaceEntr y 2 } -- dma.
DMA Operations Guide The Polycom DMA System MIB 454 Polycom, Inc. -- dma.2.2.1.4.4. 1.1 stRsrcDiskInde x OBJECT-TYPE SYNTAX Unsigned32 MAX-ACCESS not-accessibl e STATUS current DESCRIPTION “stRsrcDiskSp aceTable index .” ::= { stRsr cDiskSpaceEntr y 1 } -- dma.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 455 { stRsrcLogIn dex Unsigned32, stRsrcLogHo stName DisplayStrin g, stRsrcLogTo tal Unsigned32, stRsrcLogUs ed Unsigned32, stRsrcLogWa rningThreshold Unsigned32, stRsrcLogNe xtPurge DateAndTime } -- dma.
DMA Operations Guide The Polycom DMA System MIB 456 Polycom, Inc. stRsrcLogNextP urge OBJECT-TY PE SYNTAX DateAndTime MAX-ACCESS read-only STATUS current DESCRIPTION “Date at whic h log archives will be subjec t to purging, based on age and configuration .
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 457 stMCUStHasA lert TruthValue, stMCUStReco rdingAvailable TruthValue, stMCUStIVRA vailable TruthValue } -- dma.2.2.2.1.2. 1.1 stMCUStIndex O BJECT-TYPE SYNTAX Unsigned32 MAX-ACCESS not-accessibl e STATUS current DESCRIPTION “stMCUStatusT able index.
DMA Operations Guide The Polycom DMA System MIB 458 Polycom, Inc. STATUS current DESCRIPTION “True if the MCU can provid e IVR services. ” ::= { stMCU StatusEntry 6 } -- dma.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 459 SYNTAX Unsigned32 MAX-ACCESS read-only STATUS current DESCRIPTION “Total video ports availabl e on the MCU.
DMA Operations Guide The Polycom DMA System MIB 460 Polycom, Inc. STATUS current DESCRIPTION “An entry in stMCUVoicePort UsageTable.” INDEX { stMCUVoxUsa geIndex } ::= { stMCU VoicePortUsage Table.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 461 MAX-ACCESS read-only STATUS current DESCRIPTION “Total voice ports on the M CU available to DMA.
DMA Operations Guide The Polycom DMA System MIB 462 Polycom, Inc. } -- dma.2.2.2.2.2. 1.1 stMCUPCConnStI ndex OBJECT-TY PE SYNTAX Unsigned32 MAX-ACCESS not-accessibl e STATUS current DESCRIPTION “stMCUPCConne ctionStatusTab le index.” ::= { stMCU PCConnectionSt atusEntry 1 } -- dma.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 463 ::= { stMCU PCReliabilityS tatsTable 1 } StMCUPCReliabi lityStatsEntry ::= SEQUENCE { stMCUPCRelI ndex Unsigned32, stMCUPCRelN ame GeneralStrin g, stMCUPCRelC lusterName DisplayStrin g, stMCUPCRelD isconnects Unsigned32, stMCUPCRelC allFailureRate Unsigned32 } -- dma.
DMA Operations Guide The Polycom DMA System MIB 464 Polycom, Inc. MAX-ACCESS read-only STATUS current DESCRIPTION “Current call failure rate observed by thi s cluster. Thi s integer should b e divided by 100 to get the intended value.” ::= { stMCU PCReliabilityS tatsEntry 5 } -- dma.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 465 DESCRIPTION “stClustersTa ble index.” ::= { stClu stersEntry 1 } -- dma.2.2.3.2.1. 2 stClClusterNam e OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION “Name of the cluster.
DMA Operations Guide The Polycom DMA System MIB 466 Polycom, Inc. MAX-ACCESS not-accessibl e STATUS current DESCRIPTION “stLicensesTa ble index.” ::= { stLic ensesEntry 1 } -- dma.2.2.3.3.1. 2 stLicClusterNa me OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION “Name of the cluster.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 467 -- dma.2.2.4.1.1 stCsSiteTopolo gy OBJECT-IDENTITY STATUS current DESCRIPTION “Supercluster -wide site top ology status.
DMA Operations Guide The Polycom DMA System MIB 468 Polycom, Inc. DESCRIPTION “Name of the territory.” ::= { stCsC onfMgrTerritor iesEntry 2 } -- dma.2.2.4.1.2 stCsIntegratio ns OBJECT-IDENTITY STATUS current DESCRIPTION “Status for s ystems with wh ich the DMA int egrates.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 469 stCsIntMSADCac hingServer OBJ ECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION “Name of serv er performing AD caching.” ::= { stCsI ntDirSvcMSActi veDirectory 4 } -- dma.
DMA Operations Guide The Polycom DMA System MIB 470 Polycom, Inc. -- dma.2.2.4.1.2. 2.1.2 stCsIntMSExchS ubscriptionSta tus OBJECT-TYPE SYNTAX INTEGER { unknown(1), unavailable(2 ), error(3), di sable.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 471 -- dma.2.2.4.1.2. 3.1 stCsIntSiteTop oPolycomCMA OB JECT-IDENTITY STATUS current DESCRIPTION “Status for P olycom CMA sys tem integration .” ::= { stCsI ntSiteTopology 1 } -- dma.
DMA Operations Guide The Polycom DMA System MIB 472 Polycom, Inc. stCsIntPlcmCMA Sites OBJECT-T YPE SYNTAX Unsigned32 MAX-ACCESS read-only STATUS current DESCRIPTION “Number of si tes provided b y the CMA syste m.” ::= { stCsI ntSiteTopoPoly comCMA 6 } -- dma.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 473 stCsDevices OB JECT-IDENTITY STATUS current DESCRIPTION “Status for d evices connect ing to the DMA call server.
DMA Operations Guide The Polycom DMA System MIB 474 Polycom, Inc. -- dma.2.2.4.2.1. 2.1.2 stCsCMMCUName OBJ ECT-TYPE SYNTAX GeneralString MAX-ACCESS read-only STATUS current DESCRIPTION “Name of the MCU.” ::= { stCsC onfMgrMCUsEntr y 2 } -- DMA USAGE -- dma.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 475 STATUS current DESCRIPTION “An entry in useCHMaxPartsL ast60MinutesTab le.
DMA Operations Guide The Polycom DMA System MIB 476 Polycom, Inc. SYNTAX Unsigned32 MAX-ACCESS read-only STATUS current DESCRIPTION “Maxmimum num ber of concurr ent ad-hoc call s recorded on the cluster during the specified one -minute interv al.” ::= { useCH MaxPartsLast60 MinutesEntry 5 } -- dma.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 477 } -- dma.2.3.1.1.4. 1.1 useCHMaxParts2 4HrIndex OBJEC T-TYPE SYNTAX Unsigned32 MAX-ACCESS not-accessibl e STATUS current DESCRIPTION “useCHMaxPart sLast24HoursTa ble index.
DMA Operations Guide The Polycom DMA System MIB 478 Polycom, Inc. the cluster d uring the spec ified one-hour interval.” ::= { useCH MaxPartsLast24 HoursEntry 6 } -- dma.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 479 MAX-ACCESS read-only STATUS current DESCRIPTION “Cluster in w hich the parti cipant count en try was record ed.” ::= { useCH MaxPartsLast18 0DaysEntry 2 } -- dma.2.3.1.1.
DMA Operations Guide The Polycom DMA System MIB 480 Polycom, Inc. ::= { useCu rrentConferenc es 1 } -- dma.2.3.2.1.1 useConfMgrUsag eCount OBJECT-TYPE SYNTAX Unsigned32 MAX-ACCESS read-only STATUS current DESCRIPTION “Number of in dexed entries in useConfMgrUs ageTable.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 481 useCMUsageClus terName OBJECT -TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION “Name of the cluster in whi ch the usage da ta was recorde d.” ::= { useCo nfMgrUsageEntr y 2 } -- dma.
DMA Operations Guide The Polycom DMA System MIB 482 Polycom, Inc. MAX-ACCESS read-only STATUS current DESCRIPTION “Number of vo ice ports used in the cluster .
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 483 useDevRegistra tionsEntry OBJ ECT-TYPE SYNTAX UseDevRegistr ationsEntry MAX-ACCESS not-accessibl e STATUS current DESCRIPTION “An entry in useDevRegistra tionsTable.
DMA Operations Guide The Polycom DMA System MIB 484 Polycom, Inc. useDevRegFaile dEndpointRegLa st24Hours OBJE CT-TYPE SYNTAX Unsigned32 MAX-ACCESS read-only STATUS current DESCRIPTIO N “Number of r egistration at tempts that r esulted in fai lure over the last 24 hours, as determined by retained regi stration histor y.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 485 alActAlertI ndex U nsigned32, alActAlertI D G eneralString, alActAlertT imestamp D ateAndTime, alActAlertC ode U nsigned32, alActAlertS everity I NTEGER, alActAlertD escription O CTET STRING } -- dma.
DMA Operations Guide The Polycom DMA System MIB 486 Polycom, Inc. alActAlertDesc ription OBJECT -TYPE SYNTAX OCTET STRING MAX-ACCESS read-only STATUS current DESCRIPTION “Text of the alert message. ” ::= { alAct iveAlertsEntry 6 } -- DMA NOTIFICATIONS -- dma.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 487 STATUS current DESCRIPTION “Severity of the alert.” ::= { ntfOb jects 4 } -- dma.2.5.1.5 ntfObjAlertDes cription OBJEC T-TYPE SYNTAX OCTET STRING MAX-ACCESS accessible-fo r-notify STATUS current DESCRIPTION “Text of the alert message.
DMA Operations Guide The Polycom DMA System MIB 488 Polycom, Inc. ::= { ntfAl ertNotificatio nObjects 1002 } -- dma.2.5.2.0.10 03 ntfAlertCluste rOrphan NOTIFI CATION-TYPE OBJECTS { ntfObjAl ertID, nt.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 489 ntfObjAl ertTimestamp, ntfObjAl ertCode, ntfObjAl ertSeverity, ntfObjAl ertDescription } STATUS current DESCRIPTION “A territory with b oth a primary and backup cluster c onfigured is ina ctive because neither clust er is in a via ble state.
DMA Operations Guide The Polycom DMA System MIB 490 Polycom, Inc. STATUS current DESCRIPTION “ A territory wit h a primary and b ackup cluster c onfigured is cur rently running on its backup cl uster.” ::= { ntfAl ertNotificatio nObjects 1104 } -- dma.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 491 -- dma.2.5.2.0.21 02 ntfAlertEntDir NoConfRooms NO TIFICATION-TYP E OBJECTS { ntfObjAl ertID, ntfObjAl ertTimestamp, ntfOb.
DMA Operations Guide The Polycom DMA System MIB 492 Polycom, Inc. { ntfObjAl ertID, ntfObjAl ertTimestamp, ntfObjAl ertCode, ntfObjAl ertSeverity, ntfObjAl ertDescription } STATUS current DESCRIPTION .
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 493 ntfObjAl ertSeverity, ntfObjAl ertDescription } STATUS current DESCRIPTION “The primary cluster servic ing the territ ory responsibl e for Exchange int egration is not in a viab le state; the backup cluster is currently a ssuming this duty.
DMA Operations Guide The Polycom DMA System MIB 494 Polycom, Inc. STATUS current DESCRIPTIO N “No signalin g interface is enabled for the cluster; c alls to the clust er cannot be processed.” ::= { ntfAl ertNotificatio nObjects 3001 } -- dma.2.5.2.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 495 { ntfObjAl ertID, ntfObjAl ertTimestamp, ntfObjAl ertCode, ntfObjAl ertSeverity, ntfObjAl ertDescription } STATUS current DESCRIPTION “One or more CA certificate s on the cluste r has expired.
DMA Operations Guide The Polycom DMA System MIB 496 Polycom, Inc. DESCRIPTION “An invalid l icense key is installed on th e cluster.” ::= { ntfAl ertNotificatio nObjects 3202 } -- dma.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 497 { ntfObjAl ertID, ntfObjAl ertTimestamp, ntfObjAl ertCode, ntfObjAl ertSeverity, ntfObjAl ertDescription } STATUS current DESCRIPTION “The public m anagement (or combined) netwo rk interface h as a problem.
DMA Operations Guide The Polycom DMA System MIB 498 Polycom, Inc. DESCRIPTION “The age of o lder log archi ves on the serv er is approach ing the configured retention period and wi ll be subject to purging.” ::= { ntfAl ertNotificatio nObjects 3402 } -- dma.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 499 -- dma.2.5.2.0.34 06 ntfAlertResour ceCPUOver75Per cent NOTIFICAT ION-TYPE OBJECTS { ntfObjAl ertID, ntfObjAl ertTimestamp, ntfObjAl ertCode, ntfObjAl ertSeverity, ntfObjAl ertDescription } STATUS current DESCRIPTION “The server’s CPU usage is exceptionally h igh.
DMA Operations Guide The Polycom DMA System MIB 500 Polycom, Inc. ntfObjAl ertDescription } STATUS current DESCRIPTION “The server h as never compl eted a full sys tem scan.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 501 -- dma.2.5.2.0.36 04 ntfAlertDataSy ncADConfRooms NOTI FICATION-TYPE OBJECTS { ntfObjAl ertID, ntfObjAl ertTimestamp, ntfO.
DMA Operations Guide The Polycom DMA System MIB 502 Polycom, Inc. ntfObjAl ertDescription } STATUS current DESCRIPTION “An MCU is in the busied-ou t state.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 503 -- dma.2.5.2.0.60 01 ntfAlertConfMg rNoTerritories NOTIFICATION- TYPE OBJECTS { ntfObjAl ertID, ntfObjAl ertTimestamp, ntf.
DMA Operations Guide The Polycom DMA System MIB 504 Polycom, Inc. -- dmaConfi g -- cfgId entity -- cf gProductInfo cfgProdInfoMa nufacturer, cfgProdInfoMo del, -- cfgProdInfoHa rdwareInfo cfgProdInf o.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 505 cfgC sIntMSExchUser Id, -- cfgCsIntSi teTopology -- cfgCsIn tSiteTopoPolyc omCMA cfgC sIntPlcmCMAEna bled, cfgC sIntPlcmCM.
DMA Operations Guide The Polycom DMA System MIB 506 Polycom, Inc. -- stSystemIn foEntry -- stSysIn foIndex stSysIn foHostName, stSysIn foSystemDate, stSysIn foUptime, stSysIn foTimeSource, -- st Netwo.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 507 stRsrcM emUsageBuffers AndCache, stRsrcM emUsageUsed, stRsrcM emUsageFree, -- stRsrcSwapSpa ceTable -- stRsrcSwap SpaceEnt.
DMA Operations Guide The Polycom DMA System MIB 508 Polycom, Inc. stMCUVo xUsageDMAUsed, -- st MCUsPerCluster stMCUsPerClus terCount, -- stMCUPCConnec tionStatusTabl e -- stMCUPCCon nectionStatusE ntr.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 509 stCs IntMSExchEnabl ed, stCs IntMSExchSubsc riptionStatus, stCs IntMSExchInteg ratingCluster, stCs IntMSExchInteg ratingSe.
DMA Operations Guide The Polycom DMA System MIB 510 Polycom, Inc. -- useCHMaxPa rtsLast24Hours Entry -- useCHMa xParts24HrInde x useCHMa xParts24HrClus terName, useCHMa xParts24HrTime stamp, useCHMa x.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 511 -- dmaAlert s -- alAct iveAlerts al ActiveAlertsCo unt, -- al ActiveAlertsTa ble -- alActiveAlert sEntry -- alActAlert Ind.
DMA Operations Guide The Polycom DMA System MIB 512 Polycom, Inc. ntfAlertClust erUnreachable, ntfAlertClust erPendingRepli cation, ntfAlertTerri toryNotActiveB othClustersNotI nService, ntfAlertTerri.
The Polycom DMA System MIB Polycom DMA System SNMP Su pport Polycom, Inc. 513 ntfAlertConfM grNoTerritorie s, ntfAlertCallS erverRegistrat ionDataIncomple te } STATUS current DESCRIPTION “Conformance group for aler t notifications .” ::= { dmaCo nformanceNotif ications 2 } -- .
DMA Operations Guide The Polycom DMA System MIB 514 Polycom, Inc..
Polycom, Inc. 515 Index A access, system interface 8 account lockout configuration 57 activation keys 67 active calls li st 75 Active Directory 30 , 147 integration procedure 153 integration report 39.
DMA Operations Guide 516 Polycom, Inc. CMA system integration 169 , 171 CMA system page, Polycom 170 commands, system monitoring 359 conference cascading 182 history 386 IVR service 181 settings 177 c.
Index Polycom, Inc. 517 enterpri se passcod e errors report 400 enterpri se passcod es export errors data 402 entry queue, direct dial virtual add 206 entry queue, direct virtual edit 207 entry queue,.
DMA Operations Guide 518 Polycom, Inc. L layout, video frame 201 LDAP 30 , 147 , 149 , 153 leave CMA 172 license the system 24 licenses open source software 12 system 67 local cluster configuration 71.
Index Polycom, Inc. 519 change dialog 325 permissions, user 292 ping command 359 Polycom CMA system integration 169 procedures 172 Polycom CMA system page 170 Polycom Conferencing meetings 164 pool or.
DMA Operations Guide 520 Polycom, Inc. system 33 select layout dialog 201 server adding 377 , 378 , 379 replacing 380 settings 61 session and resource controller (SRC) 173 session configuration 56 ses.
Index Polycom, Inc. 521 reports 38 3 security 33 testing 31 time 66 views 8 workin g in 7 T templates, conference about 179 add dialog 184 assigning to enterprise groups 322 cascading 182 edit dialog .
DMA Operations Guide 522 Polycom, Inc..
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Polycom DMA 7000 System è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Polycom DMA 7000 System - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Polycom DMA 7000 System imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Polycom DMA 7000 System ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Polycom DMA 7000 System, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Polycom DMA 7000 System.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Polycom DMA 7000 System. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Polycom DMA 7000 System insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
