Manuale d’uso / di manutenzione del prodotto WJ-GXE500 del fabbricante Panasonic
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Before attempting to connect or operate this pr oduct, please read these instructions car efully and save this manual for future use. The model number is abbreviated in some descriptions in this manual. Operating Instructions Network Video Encoder Model No.
2 CONTENTS Preface ........................................................................ 3 About the user manuals .......................................... 3 T rademarks and r egistered trademarks .................. 3 Abbreviations ...............
3 Preface About the user manuals There ar e 2 sets of operating instructions for the WJ-GXE500 (NTSC model), WJ-GXE500E (P AL model) as follows. • InstallationGuide:Explainshowtoinstallandconnectdevices.
4 Viewer softwar e It is necessary to install the viewer software "Network Camera View 4" to display images on a PC. This software can be installed dir ectly from the network video encoder WJ-GXE500 or WJ-GXE500E (her einafter , the unit) or by double clicking "nwcv4setup.
5 Monitor images on a PC The following are descriptions of how to monitor images fr om the camera on a PC. Monitor images fr om a single camera Important: • WhentheHTTPportnumber.
6 Important: • T oenhancethesecurity ,changethepasswordfortheuser"admin".Itisrecommendedtochangethispass - word periodically .
7 About the "Live" page q [Setup] button (*1) The button will turn green and the setup menu will be displayed. w [Live] button Display the "Live" page.
8 u [AUX] buttons (*2) [AUX] button will become available only when "AUX output" is selected for "T erminal 3" on the setup menu. ( ☞ Page 45) [Open] button: The letters "Open" will turn green and the status of AUX connector will be open.
9 !4 [Brightness] buttons (*2) : Thedisplayedimagewillbedarker . : Theadjustedbrightnesswillr eturntothe default brightness.
10 @3 SD recording status indicator The status of the SD recor ding can be checked with this indicator . When the SD recor ding starts, this indicator will light red. When the SD r ecording stops, this indicator will go off. This indicator will be displayed only when "Manual" is selected for "Save trigger" on the setup menu.
11 Monitor images fr om multiple cameras Images from multiple cameras can be displayed on a multi-scr een. Images from 4 cameras (up to 16 cameras) can be displayed simultaneously . T o display images on a multi-screen, it is necessary to register cameras in advance.
12 Record images on the SD memor y card manually Images displayed on the "Live" page can be recor ded on the SD memory card manually . This button is operable only when "Manual" is selected for "Save trigger" on the setup menu.
13 Action at an alarm occurrence The alarm action (action at an alarm occurrence) will be performed when the following alarms occur . Alarm type T erminal alarm: When connecting an alarm device such as a sensor to the EXT I/O terminals of the unit, the alarm action will be performed when the connected alarm device is activated.
14 • Notifyofalarmoccurrencesbye-mail Alarm mail (alarm occurrence notification) can be sent at an alarm occurrence to the e-mail addr esses register ed in advance.
15 T ransmit images onto an FTP ser ver Images can be transmitted to an FTP server . By configuring the following settings, transmission of images captur ed at an alarm occurrence or captur ed at a designated interval to an FTP server will become available.
16 Save images on the SD memory car d when images have failed to be transmit - ted using the FTP periodic image transmission function Images that have failed to be transmitted using the FTP periodic image transmission can be saved automatically on the SD memory card.
17 Display the log list The logs will be displayed in the following list forms. • Alarmlog: Logsofthealarmoccurrencessuchastimeanddateofthealarmoccurr encesandthe alarm type will be displayed.
18 Note: • Whenthemousebuttonishelddownwhileplacing the mouse pointer on the [Prev . page] button, the displayed log number will be decremented.
19 Playback of images on the SD memor y card When clicking a time and date listed on the log list window , the "Live" page will tur n to the "Playback" page. When images associated with the clicked time and date are on the SD memory car d, the first image of them will be displayed.
20 [FF] button When this button is clicked, images will be played at high speed in sequential order . Each time the button is clicked, the playback speed will change. When the [PLA Y] button or the [REV PLA Y] button is clicked during fast playback/fast reverse playback, playback speed will return to the normal playback speed.
21 Maintenance of the unit [Maintenance] Check the system log [System log] It is possible to check the system log on the [System log] tab of the "Maintenance" page on the setup menu.
22 Upgrade the firmwar e [Upgrade] It is possible to upgrade firmware on the [Upgrade] tab of the "Maintenance" page on the setup menu. The curr ent firmware of this unit can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade.
23 Reset the settings/Reboot the unit [Default r eset] It is possible to reset the settings or r eboot the unit on the [Default reset] tab of the "Maintenance" page on the setup menu.
24 Viewing Help If you want to know anything about operation or setup methods on screen, display the "Help" scr een. Displaying the Help scr een Step 1 Click the [Setup] button. → The setup screen is displayed. Step 2 Click "Help >>".
25 Display the setup menu from a PC The settings of the unit can be configured on the setup menu. Important: • Thesetupmenuisonlyoperablebyuserswhoseaccesslevelis"1.Administrator".Refertopage50forhowto configure the access level.
26 Step1 Click the desired button in the frame on the left of the window to display the respective setup menu. When there ar e tabs at the top of the setup page dis- played in the frame on the right of the window , click the desired tab to display and configur e the setting items relating to the name of the tab.
27 About the setup menu window q [Setup] button Display the "Setup" page. w [Live] button Display the "Live" page. e [Basic] button to !2 [Maintenance] button When one of these buttons is clicked, the corre- sponding setup page will be displayed.
28 Setup menu and its items The setup menu consists of the following menus and tabs. Menu page T ab Outline Reference page Basic Basic Configure the basic settings such as time & date and cam- era titles. 30 SD memory card Configure the operation specifications to save images on the SD memory card.
29 Menu page T ab Outline Reference page User mng. User auth. Configure the settings relating to the user authentication. 50 Host auth. Configure the r estriction settings of PCs (IP address) fr om accessing the unit.
30 [Basic] page [Basic] tab Refer to page 28 for general information about this tab. Setup items Setting values (Underlined: default) Unit title (Default:WJ-GXE500) Camera title Ch1 (Default:WJ-.
31 *3 • When"On"isselected,theSDmemorycarderr orLEDwilllightwhendatacannotbesavedontheSD memory card.
32 *10 •UsetheSDmemorycardafterformattingitusingthe[SDmemorycar d]tab. • BeforeformattingtheSDmemorycar d,itisnecessaryto.
33 *12 • Itisnecessaryinadvancetoselect"Allow"for"FTPaccesstounit"onthe[Network]tabofthe"Network" page. ( ☞ Page 54) • Whenloggingintheunittoaccessimages,driveBwillbedisplayedfirst.
34 [Image/Audio] page [JPEG/H.264] tab Refer to page 28 for general information about this tab. Setup items Setting values (Underlined: default) Image capture mode *1 *2 VGA/D1 Ch selection *1 Ch1 only/Ch1-2/Ch1-3/Ch1-4 JPEG Ch1 - Ch4 Refresh interval (JPEG) * *3 NTSCmodel: 0.
35 Setup items Setting values (Underlined: default) H.264(1) Ch2 - Ch4 Unicast port1(Image) *21 1 024 - 50 000 (Default:[Ch2]32006[Ch3]32008[Ch4]32010) Multicast address AvailableIPv4addr ess:224.
36 Setup items Setting values (Underlined: default) H.264(2) Ch2 - Ch4 Unicast port1(Image) *21 1 024 - 50 000 (Default:[Ch2]32016[Ch3]32018[Ch4]32020) Multicast address AvailableIPv4addr ess:224.
37 *19 • Dependingonthesettingorphotographicsubject,imagesmaynotberefr eshedattheexactdesignated interval.
38 Setup items Setting values (Underlined: default) MPEG-4 (1) Ch1 Unicast port1(Image) *21 1 024 - 50 000 (Default: 32 004) Unicast port2(Audio) *21 1 024 - 50 000 (Default: 33 004) Multicast address Available IPv4 addr ess: 224.0.0.0 - 239.255.255.255 Available IPv6 addr ess: Multicast address starting with "FF" (Default: 239.
39 Setup items Setting values (Underlined: default) MPEG-4 (2) Ch1 Unicast port1(Image) *21 1 024 - 50 000 (Default:32014) Unicast port2(Audio) *21 1 024 - 50 000 (Default:33014) Multicast address AvailableIPv4addr ess: 224.0.0.0-239.
40 *12 • When"Framerate"issetfor"T ransmissionpriority",numberofuserswhocanaccesstheunitmaybe decreased. *13 • When"Framerate"isselectedfor"T ransmissionpriority",thissettingisavailable.
41 :Clickthisbuttontodisplaythesetupmenuof camera. :Clickthisbuttontoclosethesetupmenuof camera. :Clickthisbuttontomovetothesubmenu. / :Clickthese buttons to move the cursor .
42 *4 • When"Multicast"isselectedfor"T ransmissiontype"onthe[JPEG/H.264](or[JPEG/MPEG-4])tabofthe "Image/Audio" page, audio transmission will become unavailable while monitoring H.
43 *3 • Select"On"or"Off"todeterminewhetherornottoapplytheVD2synchr onizationmethodforthecon - nectedcamera.WhenacameranotsupportingtheVD2synchronizationmethodisconnected,select "Off" for "VD2".
44 [Multi-screen] page [Multi-scr een setup] tab Refer to page 28 for general information about this tab. Refer to page 12 for how to operate. Setup items Setting values (Underlined: default) Group A Cam. 1 - Cam. 4 IP address *1 *2 (Default:None(blank)) Ch No.
45 [Alarm] page [Alarm] tab Refer to page 28 for general information about this tab. Refer to page 13 for further information about the actions. Setup items Setting values (Underlined: default) Alarm .
46 Important: *4 • When"Alarminput"or"Manual"isselectedfor"Savetrigger"onthe[SDmemorycar d]tab,imageswill not be transmitted to the FTP server even when an alarm is detected.
47 *1 • TheVMDinformationcanbesearchedbyPanasonicnetworkdiskr ecor ders(WJ-ND400series).Referto the operating instructions of the connected devices for further information about the functions and set- tings.
48 [Notification] tab Refer to page 28 for general information about this tab. Setup items Setting values (Underlined: default) Mail notification Mail notification On/Off Destination of notification Address1 - 4 Alarm *1 On/Off Diag.
49 [Advanced func.] page [XML notification] tab Refer to page 28 for general information about this tab. Setup items Setting values (Underlined: default) XML notification *1 XML notification *2 On/Off.
50 [User mng.] page [User auth.] tab Refer to page 29 for general information about this tab. Setup items Setting values (Underlined: default) User auth. *1 On/Off User name (Default:None(blank)) Password *2 (Default:None(blank)) Retype password (Default:None(blank)) Access level *3 1.
51 [System] tab Refer to page 29 for general information about this tab. Setup items Setting values (Underlined: default) Priority stream Activation *1 On/Off Destination IP address(1) - (4) (Default:None(blank)) Stream type JPEG H.264/MPEG-4(1) H.
52 [Ser ver] page [Mail] tab Refer to page 29 for general information about this tab. Setup items Setting values (Underlined: default) SMTP server address *1 (Default:None(blank)) SMTP port *2 1.
53 [NTP] tab Refer to page 29 for general information about this tab. Setup items Setting values (Underlined: default) Time adjustment *1 Manual /SynchronizationwithNTPserver NTP server addre.
54 [Network] page [Network] tab Refer to page 29 for general information about this tab. Setup items Setting values (Underlined: default) IPv4 network DHCP *1 On/Off IP address(IPv4) *2 (Default:192.168.0.10) Subnet mask (Default:255.255.255.0) Default gateway *3 (Default:192.
55 *12 • When"Bandwidthcontrol(bitrate)"onthe[Network]tabofthe"Network"pageissetlow ,takingapicture using the one shot button may not function depending on the use environment.
56 [SNMP] tab Refer to page 29 for general information about this tab. Setup items Setting values (Underlined: default) Community *1 (Default:None(blank)) System name (Default:None(blank)).
57 [Schedule] page [Schedule] tab Refer to page 29 for general information about this tab. Setup items Setting values (Underlined: default) Schedules Schedule1 - 5 Schedule mode *1 *2 *3 *4 Off/Alarm .
58 About the displayed system log Refer to page 21 for how to check the system log. Error indications r elating to SMTP Category POP3 server error SMTP server error Internal error Authentication error . Failed to find the POP3 server . Authentication error .
59 Category Connection error Connection error Login Synchronizingwith NTP succeeded. Internal error Internal error No response fr om the DDNS server . No response fr om the NTP server . User name or IP address NTP update succeeded. Undefined error .
60 • Areyouaccessingthewr ongIPaddress? Check the connection as follows With the Windows command prompt, > ping "IP address of the unit" If there is r eply from the unit, the connection is normal. If not, proceed either of the following.
61 • Is"Allow"selectedfor"FTPaccesstounit"onthe [Network]tabof"Network"page? It is necessary in advance to select "Allow" for "FTP access to unit" on the [Network] tab of the "Network" page.
62 Reference pages Cause/solution Symptom • When"EverytimeIvisitthewebpage"isnotselected for"Checkfornewerversionsofstoredpages:"inthe "T emporary Inter net Files" section, images sometimes may not be displayed on the "Live" page.
63 • Isn’tthewritepr otectswitchsetto"LOCK"? When the write protect switch is set to "LOCK", avail- ablesize/totalsizeindicationoftheSDmemorycard to be displayed on the [SD memory card] tab will be "**********KB/**********KB".
64 • When"NetworkCameraView4"isdeletedfromaPC on which both the viewer software "Network Camera View 3" and "Network Camera View 4" are installed, H.264 (or MPEG-4) images may not be displayed.
65 • Thismayoccurduetothedisplayadapteranddriver combination. When this has occurred, first update the driver of the display adapter to the latest version. If updating the driver does not solve the problem, adjust the hardwar e acceleration as follows.
66 Depending on the OS installed on the PC, the following may occur . Follow the instructions below when the following has occurred. By performing the following solutions, other appli- cations and the security level may not be affected.
67 • When"120DPI"isnotselectedfor"DPIsetting", they may not be displayed correctly . Click the [Settings] tab on the "Properties" window of "Screen" (in the contr ol panel), and then click the [Advanced] button.
68 Appendix 32 GB 16 GB 8 GB 4 GB 2 GB 1 GB 512 MB 256 MB 32 GB 16 GB 8 GB 4 GB 2 GB 1 GB 512 MB 256 MB Capacity of SD/ SDHC memory card Capacity of SD/ SDHC memory card Capacity of SD/ SDHC memory ca.
69 How the logs and images ar e saved depending on the settings for "Alarm" [Log] tab Off Use Alarm input Logs: Will not be saved. Images: W ill be saved. When available capacity of the SD mem- ory card ran out, the older images will be overwritten by the newer images.
70 How the logs and images ar e saved depending on the settings for "Manual" On Logs and associated images Manual: Save logs [Log] tab Not use Not use – – – – Use Other than "Manual" – Logs: Will not be saved. Images: Will not be saved.
71 How the logs and images ar e saved depending on the settings for "FTP err or" Logs and associated images [Log] tab Off Use Not use Other than "FTP error" – FTP error Not use – Other than "FTP error" Logs: Will not be saved.
72 Drive B FTP ALARM 100101 100102 File name01.01 0123 10010112.01 10010112.02 LOCAL PULL 10010112.01 10010112.02 00000000 00000000 LOG ← Destination where images are to be saved by the SD memory recording function of Panasonic network disk recorder ← Destination where log files are to be saved File name01.
For U.S. and Canadian fields: Panasonic System Networks Company of America, Unit of Panasonic Corporation of North America www .panasonic.com/business/ For customer support, call 1.800.528.6747 Three Panasonic W ay , Secaucus, New Jersey 07094 U.S.A. Panasonic Canada Inc.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Panasonic WJ-GXE500 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Panasonic WJ-GXE500 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Panasonic WJ-GXE500 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Panasonic WJ-GXE500 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Panasonic WJ-GXE500, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Panasonic WJ-GXE500.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Panasonic WJ-GXE500. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Panasonic WJ-GXE500 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
