Manuale d’uso / di manutenzione del prodotto D60707-18 del fabbricante Nuance comm
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Nuance SafeCom Go Canon Administra tor ’ s Manual D60 707 - 18 April 201 3.
Trademarks: Nuance, the Nuance lo go, SafeCom, SafeCom Go, SafeCom P :Go, SafeCom ePa y and the SafeCom logo are tradema rks of Nuance Communicat ions, Inc. or its affilia tes in the United States and/o r other countries. All othe r trademarks referred to herei n are the property of thei r respective owners.
D60707- 18 2 Table of Contents 1 Introduction ............................................................................................ 4 1.1 SafeCom Go C anon ......................................................................... 4 1.2 Requirements .
D60707- 18 3 3.7.2 Register card wit h Windows log on .................................... 37 4 Troubleshooting ..................................................................................... 38 4.1 SafeCom Go C anon device trace facility ......
1 Introduction D60707- 18 4 1 Introduction 1.1 SafeCom Go Canon SafeCom Go Cano n is the interna l solution for Cano n MFPs. It integrat es with the touch-screen cont rol panel of the Cano n MFP and offers user authenticatio n by code and/or card.
1 Introduction D60707- 18 5 Table 1 SafeCom Go Canon support ed Canon M FPs Canon ADVANC E MFP N USB (Use p/n to orde r from Cano n) imageRunner ADVA NCE C2000 Series C2020, C2020F, C2020 H, C2020i, C.
1 Introduction D60707- 18 6 Canon MFP N USB (Use p/n to orde r from Cano n) iRC2620, iRC2620G, i RC2620N, iRC3220, iRC3220N A Board C1 (p/n 9588A001 AA) iR2270, iR2270F, iR2270 G, iR2870, iR2870F, iR2.
1 Introduction D60707- 18 7 iR3225, iR3225F, iR3225 N, iR3230, iR3230N, iR3235, iR3235F, iR3235i , iR3235N, iR3245, iR3245F, iR3245i , iR3245N imagePRESS 11 00, imagePRESS 11 25, imagePRESS 11 35 A Device do es not support IMI and he nce the copy process cannot be stopped whe n the user runs out of cre dits.
1 Introduction D60707- 18 8 1.5 Available documentati on SafeCom Smart Pri nting SafeCom Sm art Printing Ad ministrator’s Qui ck Guide D1060 0 How to inst all a SafeCom Smart Print ing solution.
1 Introduction D60707- 18 9 1.7 Document history Revision D6070 7-18 SafeCom Go Canon versio n S88 010.020*12. Corrected list o f supported Canon models (1.2 ). Possible to configure Guest login (2.7.3 and 3.2 ). Upload log to server (2.
1 Introduction D60707- 18 10 Revision D6070 7- 11 SafeCom Go Canon versio n S88 010.020*01 Updated to reflect the introd uction of SafeCom G3 Server. Support for ima geRunner ADVANCE C2000, C800 0 and 6000 Series. Revision D6070 7- 10 SafeCom Go Canon versio n S88 010.
2 SafeCom Go Cano n D60707- 18 11 2 SafeCom Go Canon 2.1 Overview Make sure the Sa feCom G4 Server softwa re installatio n has been completed as described in SafeCom S mar t Printing Ad ministra tor’s Quick Guide D10600 . 1. Install optio nal card reader (2.
2 SafeCom Go Cano n D60707- 18 12 2.3.2 Older Canon devic es Note: When Safe Com is re sponsible for authe ntication (SafeCom Go Login is started) then the Additiona l Functions button o nly works o nce logged into the SafeCom so lution. 1. Press t o access Addit ional Functions .
2 SafeCom Go Cano n D60707- 18 13 2.4.1 Canon ima geRunner ADVANCE serie s 1. Open a web browse r and enter the IP add ress of the MFP in the address field followed by :8000/sms. Example: http://172.16 .6.55:8000/sms Use of JavaScript (Active Scripting) mus t be enabled in the brow ser.
2 SafeCom Go Cano n D60707- 18 14 21. In the Function Sett ings menu to the left, click Send . 22. In the Common Sett ings menu to the right , click Communicat ions Settings - E-Mail/I-Fa x Settings .
2 SafeCom Go Cano n D60707- 18 15 18. On the control pane l press and ho ld the power but ton to restart t he MFP. The Restart… devi ce command in SafeCom Admini strator does NOT work with Canon MF Ps. 2.5 Specify SafeCom Server and register device 1.
2 SafeCom Go Cano n D60707- 18 16 2.6 Display the Pull Print icon On Canon imageRunne r ADVANCE series the Pull Print icon is by default add ed to the bot tom of the list and in some cases users will need to tap Show All on the printer’s control panel to see it.
2 SafeCom Go Cano n D60707- 18 17 2.7.2 Information web page The Information web page shows versio n and configurat ion summa ry. 1. Click Information on the menu to access the Information w eb page.
2 SafeCom Go Cano n D60707- 18 18 2.7.3 Configuration web page The Configu ration web page is used t o configure SafeCo m Go Canon as to which server it should connect to , how users are to be identified et c. The SafeCom Serv er section is used to specify the Sa feCom server.
2 SafeCom Go Cano n D60707- 18 19 Device name and Device model are auto matically filled-in. De vice locat ion and Contact person are us eful for maintainin g the SafeCom solut ion.
2 SafeCom Go Cano n D60707- 18 20 Login without PIN code : Check if users do NOT ne ed to enter a 4-digit PIN code at logi n. This sett ing applies to the device and overrules the equivalent user property on the Sa feCom G4 server.
2 SafeCom Go Cano n D60707- 18 21 High speed print : Check t o allow faster prin ting. With high speed print the print spee d becomes comparable t o that of printin g the document directly to the device. Guest Login: Che ck to allow users t o tap a Guest but ton on the SafeCom Go login screen.
2 SafeCom Go Cano n D60707- 18 22 2.7.5 Log web pa ge The Log web page all ows enabling, di sabling and view ing of logging informatio n. Logging should o nly be enabled if advi sed to do so as pa rt of a troublesho oting process. 1. Click Enable to st art logging.
2 SafeCom Go Cano n D60707- 18 23 2.7.6 Language web page The Language web page allows se lection of langua ge. The new lang uage takes effect the next time someone logs in at the MFP. 1. Select a Language . 2. Click Apply . All language texts are stored in the XML file capt ions.
2 SafeCom Go Cano n D60707- 18 24 2.8 SafeCom Go Canon – How to The follow ing subsections contain step- by -step instructio ns for some of the administrator’s common tasks.
2 SafeCom Go Cano n D60707- 18 25 2.8.3 Register device 1. Open the Register web page (2.7.4 ). 2. Use the built-in Technici an account to regi ster the device. Enter the User logon (default is TECH) and PIN code (default is 1234). 3. Click Register .
2 SafeCom Go Cano n D60707- 18 26 2.8.8 Define Sys tem Manager 1. Open a web browse r and enter the IP add ress of the MFP in the address field follow ed by :8000. Exam ple: http://172.16 .6.55:8000 Use of JavaScript (Active Scripting) mus t be enabled in the browser.
2 SafeCom Go Cano n D60707- 18 27 2.8.10 Res tore factory default 1. Open the Configu ration web page (2.7.3 ). 2. Click Restore . 2.8.11 Dete rmine the version The version of th e SafeCom Go Canon softwa re can be determined from the Information web pa ge.
2 SafeCom Go Cano n D60707- 18 28 HEX code Card type 6F01 iClass CSN ISO1443A CSN ISO15693A CSN (RDR-758x Compat ible) 7D01 HID iClass CSN 7E01 ISO 15693A CSN I-Code CSN my -d CSN Etag CSN (Secura Key.
2 SafeCom Go Cano n D60707- 18 29 FB02 EM/Marin EM41 0x/Rosslaire Alternat e FC02 Casi-Rusco FD01 Indala ASP UID (Mo torola) – No Script used, raw d ata is returned. FD02 Indala ASP 26 Bit (Motorola ) – Indala 26 bit script us ed. 2.9 Uninstall SafeCom Go Canon Please refer to the appropriat e section: Canon image Runner ADVANCE series (2.
2 SafeCom Go Cano n D60707- 18 30 2.9.2 Older Canon devices 1. Open a web browse r and enter the IP add ress of the MFP in the address field followed by :8000/sms. Example: http://172.16 .6.55:8000/sms Use of JavaScript (Active Scripting) mus t be enabled in the browse r.
3 Using SafeCom Go Canon D60707- 18 31 3 Using SafeCom Go Canon 3.1 Control panel 3.2 Login Login with card: 1. Use card reader. Login with card an d PIN cod e: 1. Use card reader. 2. Tap PIN code on t he touch-screen. 3. Enter PIN code and tap OK . 4.
3 Using SafeCom Go Canon D60707- 18 32 Login with ID cod e: 1. Tap ID code on the touch-screen. If the ID code is numeric only you can enter the ID code on the numeric keypa d. 2. Enter ID code on the screen an d tap OK . 3. Tap OK (or press the ID button).
3 Using SafeCom Go Canon D60707- 18 33 Guest Login: 1. Tap Guest button on t he SafeCom Go lo gin screen to access for example the Copy funct ion without havi ng to be authent icated by SafeCom Go . Note: This featur e is NOT available o n Canon imageRUNNER ADVANCE series that has in stalled Canon Acc ess Managem ent System Kit-A2 (AMS).
3 Using SafeCom Go Canon D60707- 18 34 3.3 Pull Print In the above exampl e the preceding R shows t he document is ret ained. The 0. 15 is the cost o f the document . A delegated document w ill have a preceding D. Tap the Info butt on to see informa tion about who delegated the do cument .
3 Using SafeCom Go Canon D60707- 18 35 3.4 Copy Once logged in (3.2) tap the Arrow key [ - >] to access the Copy function a nd then the Start button to copy the documen ts placed in t he automat ic document feeder (ADF).
3 Using SafeCom Go Canon D60707- 18 36 3.6 Logout There is a configurab le Timeout (2.8.9 ) that defaul ts to 60 seconds. A use r is automatically logged out if no bu ttons are tapp ed during that time. To logout actively: Tap Logout in t he Document li st dialog.
3 Using SafeCom Go Canon D60707- 18 37 3.7.2 Register ca rd with Windows logon 1. Use card reader. If there are any ava ilable PUK codes on t he system tap Cancel in the Please enter PU K dialog. The Login to regi ster card dia log appears. If there are NO ava ilable PUK codes the user gets the Login to register card dialo g.
4 Trouble shooting D60707- 18 38 4 Troubleshooting 4.1 SafeCom Go Canon device trace facility Use the Mail to Saf eCom Suppor t button on the SafeCo m Go Canon Information web pa ge (2.
5 Regulatory info rmation D60707- 18 39 5 Regulatory information WARNING NOTE: This equipment ha s been tested and foun d to comply wit h the limits for a Class A digital device, pu rsuant to pa rt 15 of the FCC Rules. These limits are desig ned to provide reaso nable protectio n against harmfu l interference in a residential inst allation.
6 Index D60707- 18 40 6 Index Access rights, 20 Auto-sense, 19 Canon Access Manage ment Sy stem Kit- A2 (AMS), 20 Color copy, 20 Copy in color, 20 Default do main, 19 Document hist ory, 9 Domain, 19 G.
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6 Index D60707- 18 42.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Nuance comm D60707-18 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Nuance comm D60707-18 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Nuance comm D60707-18 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Nuance comm D60707-18 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Nuance comm D60707-18, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Nuance comm D60707-18.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Nuance comm D60707-18. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Nuance comm D60707-18 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
