Manuale d’uso / di manutenzione del prodotto Enterprise Edge 2.0 Voice Messaging Fax del fabbricante Nortel Networks
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www.nortelnetwo rks.com © 2000 N ortel Network s P0911 632 Iss ue 02 Enterprise Edge 2. 0 V oice Messaging F AX User Gu ide.
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P0911632 Issue 02 Enterprise Edge 2.0 Voice Messag ing FAX User Gu ide Contents Introduction 5 Learning about FAX 5 About the Express Messaging Line 6 Your Personal mailbox greeting 6 Recording a Gree.
4 Contents Enterprise Edge 2.0 Voice Messaging FA X User Guide P0911632 Issue 02.
P0911632 Issue 02 Enterprise Edge 2.0 Voice Messag ing FAX User Gu ide Enterprise Edge 2. 0 V oice Mess aging F AX User Guide Introduction This guide explains how to use Enterprise Edge Voice Messaging FAX with your personal mailbox. It explains how to receive, print and send fax messages.
6 Enterprise Edge 2.0 Voice Messaging FAX Use r Guide Enterprise Edge 2.0 Voice Messaging FA X User Guide P0911632 Issue 02 About the Express Messaging Line An Express Messaging Line can be assigned to a mailbox. A fax message sent to the Express Messaging Line bypasses the greeting and the Automated Attendant.
Enterprise Edge 2.0 Voice Messaging FAX User Guide 7 P0911632 Issue 02 Enterprise Edge 2.0 Voice Messag ing FAX User Gu ide 4. Press GREET or ¤ . 5. Press REC or ⁄ . 6. Press PRIME or ⁄ . Note: Press ALT to record your Alternate Greeting. If you are changing your gre eting, your current recorded Primary Gre eting begins to play.
8 Enterprise Edge 2.0 Voice Messaging FAX Use r Guide Enterprise Edge 2.0 Voice Messaging FA X User Guide P0911632 Issue 02 Receivin g a f ax messa ge You can receive two types of fax messages: non-voic e introduced and voice introduced. An introduction is a voice message that a caller recor ds to introduce a fax message.
Enterprise Edge 2.0 Voice Messaging FAX User Guide 9 P0911632 Issue 02 Enterprise Edge 2.0 Voice Messag ing FAX User Gu ide Retrieving a fax message When you retrieve a fax message, Voice Messaging shows the fax identification number on the display.
10 Enterprise Edge 2.0 Voice Messaging FAX User Guide Enterprise Edge 2.0 Voice Messaging FA X User Guide P0911632 Issue 02 Setting up a preset fax machine Each personal mailbox can have a preset f ax machine assigned for printing fax messages. If you select the Preset option, fax messages are printed at the same fax machine eve ry time.
Enterprise Edge 2.0 Voice Messaging FAX User Guide 11 P0911632 Issue 02 Enterprise Edge 2.0 Voice Messag ing FAX User Gu ide Printing fa x messages You can print the fax messages left in your mailbox on any fax mac hine. You can print all of your fax messages at once or print them individually.
12 Enterprise Edge 2.0 Voice Messaging FAX User Guide Enterprise Edge 2.0 Voice Messaging FA X User Guide P0911632 Issue 02 Printing new or saved fax messages on the preset fax machine To print all of.
Enterprise Edge 2.0 Voice Messaging FAX User Guide 13 P0911632 Issue 02 Enterprise Edge 2.0 Voice Messag ing FAX User Gu ide Printing all new or saved fax messages using the Other option To print all .
14 Enterprise Edge 2.0 Voice Messaging FAX User Guide Enterprise Edge 2.0 Voice Messaging FA X User Guide P0911632 Issue 02 Printing all new or saved fax messages using the Manu al option To use the Manual option, you must first open your personal mailbox from a fax machine telephone.
Enterprise Edge 2.0 Voice Messaging FAX User Guide 15 P0911632 Issue 02 Enterprise Edge 2.0 Voice Messag ing FAX User Gu ide Printing a fax message You can print an individual fax message fr om your mailbox. A cover sheet precede s the fax message. R efer to Fax cover page on page 18.
16 Enterprise Edge 2.0 Voice Messaging FAX User Guide Enterprise Edge 2.0 Voice Messaging FA X User Guide P0911632 Issue 02 Printing a fax message using the Other option To print a fax message using the Other option: Voice Messaging prints the fax message on the assigned fax machine.
Enterprise Edge 2.0 Voice Messaging FAX User Guide 17 P0911632 Issue 02 Enterprise Edge 2.0 Voice Messag ing FAX User Gu ide Printing a fax message using the Manual option To print a fax message using the Manua l option, you must first call a nd open your personal mailbox from a fax machine telephone .
18 Enterprise Edge 2.0 Voice Messaging FAX User Guide Enterprise Edge 2.0 Voice Messaging FA X User Guide P0911632 Issue 02 Fax cover page A fax cover page prints with eac h fax message you print using the Preset and Other feature.
Enterprise Edge 2.0 Voice Messaging FAX User Guide 19 P0911632 Issue 02 Enterprise Edge 2.0 Voice Messag ing FAX User Gu ide Sending f ax messages A fax message and a fax message voice introduction can be se nt to any personal mailbox. To send the fax message you must call the personal mailbox from a fax machine telephone.
20 Enterprise Edge 2.0 Voice Messaging FAX User Guide Enterprise Edge 2.0 Voice Messaging FA X User Guide P0911632 Issue 02 Forwarding a fax message to another mailbox You can forward a fax message you have received to a nother mailbox and add an introductory message as a part of the forwarded message.
Enterprise Edge 2.0 Voice Messaging FAX User Guide 21 P0911632 Issue 02 Enterprise Edge 2.0 Voice Messag ing FAX User Gu ide 9. Press OK or £ to accept the recording. 10. Enter the mailbox number where you want to forward the fax message , or press DIR or £ to use the Company Directory.
22 Enterprise Edge 2.0 Voice Messaging FAX User Guide Enterprise Edge 2.0 Voice Messaging FA X User Guide P0911632 Issue 02 Forwardi ng a fax message t o an external number You can forward a rece ived fax message to an e xternal number. However, you cannot add an introductory message to the fax message.
Enterprise Edge 2.0 Voice Messaging FAX User Guide 23 P0911632 Issue 02 Enterprise Edge 2.0 Voice Messag ing FAX User Gu ide Fax System Group mes sage (Fax Broadcast) Send a Fax System Group messa ge if you want to se nd a group a fax message that pertains to them.
24 Enterprise Edge 2.0 Voice Messaging FAX User Guide Enterprise Edge 2.0 Voice Messaging FA X User Guide P0911632 Issue 02 Sending a Fax System Group message (Fax Broadcast) Before you send a Fax Sys.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Nortel Networks Enterprise Edge 2.0 Voice Messaging Fax è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Nortel Networks Enterprise Edge 2.0 Voice Messaging Fax - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Nortel Networks Enterprise Edge 2.0 Voice Messaging Fax imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Nortel Networks Enterprise Edge 2.0 Voice Messaging Fax ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Nortel Networks Enterprise Edge 2.0 Voice Messaging Fax, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Nortel Networks Enterprise Edge 2.0 Voice Messaging Fax.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Nortel Networks Enterprise Edge 2.0 Voice Messaging Fax. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Nortel Networks Enterprise Edge 2.0 Voice Messaging Fax insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.