Manuale d’uso / di manutenzione del prodotto 400 4.0 del fabbricante Nortel Networks
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BCM 4.0 Business Communications Manager Document Status: Standard Document Vers ion: 02. 3 Part Code : N0060612 Date: Octo ber 2006 BCM200/400 4.0 Installation and Maintenance Guide.
Copyright © 2006 Nortel Netw orks, All Rights Reserved All rights reserved. The information in this document is subj ect to change without notic e. The statements, configur ations, techni cal data, and recommendations in this document are belie ved to be accurate and re liable, but are presented wi thout express or implied warranty.
3 BCM200/400 4.0 In stallation a nd Maintenance Guide Subject to the terms hereinafter set forth, NORTEL NETWORKS grants to CUSTOMER and/or its representa tives, with a "need to know," a per.
N0060612 4 Except for Java Product (as define d herein below), CUSTO MER may assign collectively its rights under this License to any subsequent owner of the associated hardware, but not otherwise, subject to the payment of the then current license f ee for new users, if any.
Task List 5 BCM200/400 4.0 Installation a nd Maintenance Guid e Task List Installing the BCM main unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 To attach the rack-mo unt brackets ............... ............. ........
6 Task List N0060612 N0060612 Using Telset Administration to set the basic parameters . . . . . . . . . . . . 187 To enter the keycodes .................. ............. ............. ................ ............. ................ ........ 188 To configure th e IP addre ss .
Task List 7 BCM200/400 4.0 Installation a nd Maintenance Guid e To restore t he system to operation ...... ............. ............. ................ ............. ................ . 232 To remove t he base fun ction tray ................. .........
8 Task List N0060612 N0060612 To install a new clock/ca lendar battery ................ ............. ................ ............. .............. 321 Replacing or installing a cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323 To remove a BCM400 coo ling fan .
Contents 9 BCM200/400 4.0 Installation a nd Maintenance Guid e Contents Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 North Americ an regulato ry informa tion . . . . . . . . . . . . . . . .
10 Contents N0060612 N0060612 MBM bays and backp lane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Media bay modules (M BMs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 11 BCM200/400 4.0 Installation a nd Maintenance Guid e Installing the main unit in an equipm ent rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Installing the main unit on the wall . . . . . . . . . . . . . . . . . . . .
12 Contents N0060612 N0060612 Wiring MBMs t o internal connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Wiring the FEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 13 BCM200/400 4.0 Installation a nd Maintenance Guid e Chapter 13 Initializing the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Data parame ter require ments . . . . . . . . . . . . . . . . . . .
14 Contents N0060612 N0060612 Chapter 19 System monitoring and troubleshootin g . . . . . . . . . . . . . . . . . . . . . . . . . . 215 System statu s display L EDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 16 Monitoring media bay module LEDs .
Contents 15 BCM200/400 4.0 Installation a nd Maintenance Guid e Installing a hard disk cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 Installing a hard disk cage in a BCM200 main unit . . . . . . . .
16 Contents N0060612 N0060612 Installing a BCM400 cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326 Removing a BCM 200 cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 29 Installing the BCM200 cooling fan .
17 BCM200/400 4.0 Installation a nd Maintenance Guid e Regulatory information Refer to the following sections for regu latory information on the BCM system: • “North American regu latory informati.
18 Regulatory information N0060612 N0060612 Federal Communications Commission (FCC) Notice FCC registration number: This telephone eq uipment complies with Part 68, Rules and Regulations, of the FCC for connection to the Public Switched Telephon e Network.
Regulatory information 19 BCM200/400 4.0 Installation a nd Maintenance Guid e Important safety instructions The following safety instructions cover the installation and use of the Product.
20 Regulatory information N0060612 N0060612 11 Unplug this product ( or host equipment) from the wall outlet and refer servicing to qualified service personnel under the following conditions: a When the power supply cord or plug is damaged or frayed.
Regulatory information 21 BCM200/400 4.0 Installation a nd Maintenance Guid e Enhanced 911 configuration Radio-frequency interference Telecommunication registration BCM equipment meets all applicable .
22 Regulatory information N0060612 N0060612 Before installing this equipment, users should ensure that it is pe rmissible to be connected to the facilities of the local telecommuni cations company. The e quipment must also be installed using an acceptable method of conn ection.
Regulatory information 23 BCM200/400 4.0 Installation a nd Maintenance Guid e Safety Additional safety information The following interfaces (TNV) can be connected to the Public Switched Telephone Netw.
24 Regulatory information N0060612 N0060612 The following interfaces are designated as Sa fety Extra Low Voltage (SELV) and cannot be connected to unprotected plant wiring. • BCM, CSC Page Port • BCM, CSC Auxiliary Ringer Port • BCM, CSC Music On-Hold Port.
25 BCM200/400 4.0 Installation a nd Maintenance Guid e Chapter 1 Getting started About this guide The BCM200/400 4.0 Installatio n and Maintenance Guide describes how to install, configure, and maintain the BCM200 and BCM400 hardware ru n ning Business Communicatio ns Manager (BCM) 4.
26 Chapter 1 Getting starte d N0060612 N0060612 ASM Analog station module (anal og station media bay module) ATA Analog terminal adapter BCM Business Communications Man ager BRIM Basic rate interface .
Chapter 1 Getting starte d 27 BCM200/400 4.0 Installation a nd Maintenance Guid e Symbols and conventions used in this guide These symbo ls are used to highlight cr it ical information for the BCM system.
28 Chapter 1 Getting starte d N0060612 N0060612 These conventions and symbols are used to repres ent the Busine ss Series Terminal display and dialpad.
Chapter 1 Getting starte d 29 BCM200/400 4.0 Installation and Maintenance G uide Related publications This section provides a list of ad ditional documents referred to in this guide. There are two types of publication: Technical Do cuments on page 29 and User Guides on page 29.
30 Chapter 1 Getting starte d N0060612 N0060612 How to get help This section explains how to get hel p for Nortel products and services. Getting Help from the Nortel Web site The best way to get technical support for Nortel products is from the No rtel Technical Support Web site: http://www.
31 BCM200/400 4.0 Installation and Maintenance G uide Chapter 2 Introducing the BCM hardware The Nortel Business Communicatio ns Manager (BCM) system provides private networ k and telephony management capability to small and medium-sized businesses.
32 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 BCM200 main unit Figure 1 illustrates the BCM2 00 main unit, and Table 1 describes the main uni t components. Figure 1 BCM200 main unit components Figure 2 shows the location of the BCM200 main unit internal components.
Chapter 2 Introducing the BCM hardware 33 BCM200/400 4.0 Installation and Maintenance G uide Figure 2 BCM200 main unit internal components Table 2 BCM200 main unit internal component descriptions Comp.
34 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 BCM400 main unit The BCM400 main unit is avail able either in a standard or redund ant feature option (RFO) configuration. Figure 3 illustrates the BCM4 00 main unit, and Table 3 describes the main uni t components.
Chapter 2 Introducing the BCM hardware 35 BCM200/400 4.0 Installation and Maintenance G uide Figure 4 BCM400 main unit internal compon ents (standard configuration) Front view Advanced function tray B.
36 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Figure 5 BCM400 main unit internal compon ents (RFO configuration) Front view Advanced function tray Base function tray Rack-mount bracket .
Chapter 2 Introducing the BCM hardware 37 BCM200/400 4.0 Installation and Maintenance G uide BCM400 advanced function tray The advanced function tray houses the hard disk assembly and an extra, unpo pulated bay. The standard configuration co ntains a single hard disk an d has no redundant array of independent disks (RAID) LED display.
38 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Figure 6 Advanced function tray BCM400 advanced function tray RAID status LEDs Three LEDs are located on the bezel fa ce of the advanced function tray (see Figure 7 ). T he LED s show the current state of redundant array of independen t disks (RAID) hardware co mponents.
Chapter 2 Introducing the BCM hardware 39 BCM200/400 4.0 Installation and Maintenance G uide Figure 7 Advanced function tray RAID status LEDs Base function tray component hardware This section describ.
40 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Base function tray internal components The base function tray installs in the main unit and houses th e main card with the system interfaces. Figure 9 illustrates the base fu nction tray layout (BCM2 00 configuration shown).
Chapter 2 Introducing the BCM hardware 41 BCM200/400 4.0 Installation and Maintenance G uide Media services card (MSC) The media services card (MSC) is a peripheral component interface (PCI) card that performs call processing and media processing of t h e voice channels for the BCM system, including Vo IP trunks.
42 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Figure 11 BCM400 MSC compone nts Table 7 MSC faceplate optional conn ectors Connectors Description DS256 connector (BCM400) The BCM expansion unit conn ects to the BCM main unit through the DS256 jack on the MSC faceplate.
Chapter 2 Introducing the BCM hardware 43 BCM200/400 4.0 Installation and Maintenance G uide MSC IP call proces sing hardware If your system requires a high volume of IP telephones or more IP trunks t.
44 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Figure 12 Main card connectors (insta lled in the base function tray ) Main card connections The main card provides periphe ral and telephony proc essing co ntrol for the BCM system. The main card connects to the I/O card, system status display (SSD) card, an d modem interface card.
Chapter 2 Introducing the BCM hardware 45 BCM200/400 4.0 Installation and Maintenance G uide Figure 13 Card connec tions PCI riser card The peripheral component interface (PCI) riser card extends upward, and at a right angle, from the main card. The PCI riser card provides a PC I for the MSC and field-installed WAN cards.
46 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Figure 15 PCI riser card connector s Data networking components The data networking components co nnect the BCM s ystem to the WAN. WAN interface card The network interface card (NIC) uses a T1 interf ace and sync port that connects the BCM system to the WAN.
Chapter 2 Introducing the BCM hardware 47 BCM200/400 4.0 Installation and Maintenance G uide Figure 16 WAN interface card (international ver sion) Figure 17 Dual V.35 WAN inter face card Figure 18 WAN interfac e card (N orth America n version) PCI clamp press plate PCI connector X.
48 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Modem card The V.92 (or V. 90) modem connects the BCM syst em to the public swit ched teleph one network (PSTN), enabling the BCM sy stem to send and receive data. The modem card is standard on North American systems, while it is optional for APAC and EMEA.
Chapter 2 Introducing the BCM hardware 49 BCM200/400 4.0 Installation and Maintenance G uide Figure 20 I/O interface car d connectors BCM expansion unit (BCM400 only) In addition to a main unit, the BCM400 system can have one expansion unit. The expansion unit is not compatible with the BCM200 system.
50 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Figure 21 BCM expansion unit conn ected to BCM400 main unit MBM bays and backplane The number and configuration o f the MBMs depend on the number of bays available in the main unit and DS30 system resources.
Chapter 2 Introducing the BCM hardware 51 BCM200/400 4.0 Installation and Maintenance G uide The MBM backplane provides the MBM component interface to the power supply and m ain card. The MBM backplane mounts at the rear of the MBM bays and is a non-repla ceable component.
52 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 If your system requires ma ny IP lines or trunks , you can reduce th e number of DS30 buses tha t are assigned to MBMs and increase the number of buses available to IP telephon es. This is know n as a 3/5 DS30 bus split.
Chapter 2 Introducing the BCM hardware 53 BCM200/400 4.0 Installation and Maintenance G uide Figure 26 MBM connectors (r ear view) This section provides information on the following telephony MBMs: .
54 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Digital trunk media bay module The digital trunk media bay module (DTM) connect s to a standard digital PSTN T1/fT1, E1/fE1, or PRI ISDN line using either a digital or PRI line. The DTM also supports DASS2, DPN22, Q.
Chapter 2 Introducing the BCM hardware 55 BCM200/400 4.0 Installation and Maintenance G uide Caller ID trunk media bay module There are two Caller ID trunk media bay modules (CTM): • CTM4 The CTM4 connects a maximum of four analog calling line ID (CLID) interfaces to the BCM system through four RJ-11 jacks o n the MBM faceplate.
56 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Each BRI ISDN loop you connect adds two teleph one lines to the BCM system. Therefore, each BRIM adds a maximum of eight lin es to the BCM system through the four RJ-48C jacks on the faceplate.
Chapter 2 Introducing the BCM hardware 57 BCM200/400 4.0 Installation and Maintenance G uide Digital station media bay module The digital statio n media bay modules (DSM) supp or t digital telephones on the BCM system. This section describes the DSM16(+) and DSM32(+) MBMs (see Figu re 31 ).
58 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 4x16 media bay module The 4x16 media bay modu le (MBM) provides both analog trunk connections and conn ections to digital telephones. The 4x16 M B M pr ovides connections for four an al og trunk lines and 16 dig ital telephones.
Chapter 2 Introducing the BCM hardware 59 BCM200/400 4.0 Installation and Maintenance G uide The ASM, ASM8, ASM8+, and GASM8 each have one RJ-21 connector on the faceplate.
60 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Loop current 20 mA minimum 20 mA minimum 20 mA minimum 20 mA minimum 20 mA minimum Battery feed voltage -48 V dc ± 10% -48 V dc ± 10% -29.
Chapter 2 Introducing the BCM hardware 61 BCM200/400 4.0 Installation and Maintenance G uide Specialized media bay modules (MBMs) This section describes the MBMs that perform a specific job outside of the trunk and station MBM descriptions (see Table 11 ).
62 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 • provides the functionality of a DTM (T1 digital lines only) • splits the incoming T1 li ne so that some of th e lines are used for vo.
Chapter 2 Introducing the BCM hardware 63 BCM200/400 4.0 Installation and Maintenance G uide Figure 36 BCM400 ex pansion ga teway conf iguration BCM components Refer to the following sections for desc.
64 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Figure 38 Standard power supply connecto rs BCM400 redundant power supply The BCM400 redundant power supply (RPS) is available a s a field repla ceable unit (FRU) or as part of the BCM400 RFO.
Chapter 2 Introducing the BCM hardware 65 BCM200/400 4.0 Installation and Maintenance G uide Figure 39 BCM400 redund ant power supply and mo dules Figure 40 BCM400 redund ant power supply connect ors In addition, international (non -North American) users require a power supply adapter cord for each main unit and expa nsion unit.
66 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Power supply adapter cord (international users) The power supply adapter cord is for international (non-North Am erican) BCM users. It connects to the power supply on one en d and to the (C-14) BCM power ba r on the other end.
Chapter 2 Introducing the BCM hardware 67 BCM200/400 4.0 Installation and Maintenance G uide Figure 41 BCM200 main unit hard disk an d bracket Figure 42 BCM400 main unit hard disk an d bracket RAID upgrade kit The BCM200 main unit and the BCM40 0 main unit (standard) can contain a r e dundant array of independent disks (RAID).
68 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 The RAID card has three ribbon cable connectors . The hard disk connectors are mounted on the right and left sides of the RAID control ler card. The third ribbon cab le co nnection, mounted at the rear of the card, connects to the prim ary IDE connector on the I/O card (see Figure 43 ).
Chapter 2 Introducing the BCM hardware 69 BCM200/400 4.0 Installation and Maintenance G uide Figure 44 Cooling fan Field replaceable units (FRU) Use Table 12 to Table 17 as a reference when you need to order, replace, or install component hardware. The tables provide references to the component description and installation procedures.
70 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Table 13 Chassis field repla ceable units Component description FRU description Installation pro cedure Base function tray “Base function.
Chapter 2 Introducing the BCM hardware 71 BCM200/400 4.0 Installation and Maintenance G uide Table 17 MBM Component descripti on FRU descriptio n In stallation proced ure MBM bay filler blanking plate.
72 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Telephones and adapters The following telepho nes and devices can be used with the BCM system: Digital Phone 7100 — one-line display, one memory button without indicator. Digital Phone 7000 (not shown) (International only) — four memory buttons, without display or indicators.
Chapter 2 Introducing the BCM hardware 73 BCM200/400 4.0 Installation and Maintenance G uide Digital Phone 7316E + Key Indicator Module (KIM) — all the features of the 7316E plus 24 extra memory buttons with indicators, per KIM.
74 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 IP Phone 2001 (not shown) — connects through an IP link to the BCM system. It has a single-line text display with a row of display keys on the second display line. The IP Phone 20 01 can be used to call thro ugh any type of BCM line.
Chapter 2 Introducing the BCM hardware 75 BCM200/400 4.0 Installation and Maintenance G uide Accessories The following accessories can be used with the BCM system: Station auxiliary power supply (SAPS) — provides power for the OKIMs when the 7316E is connected to five or more KIMs.
76 Chapter 2 Introducin g the BCM hardware N0060612 N0060612.
Chapter 3 Viewing the BCM system LEDs 77 BCM200/400 4.0 Installation and Maintenance G uide Chapter 3 Viewing the BCM system LEDs Refer to the following sections fo r information on the BCM system LED.
78 Chapter 3 Viewing the BCM system LEDs N0060612 N0060612 Status Indicates t he system status. Six non-blinking LEDs in the center indi cate monitoring software i s not active.
Chapter 3 Viewing the BCM system LEDs 79 BCM200/400 4.0 Installation and Maintenance G uide During system startup, th e power LED an d the st atus LED indicate the status of the system. Table 19 describes the various states of the Power and Status LEDs, and the co rresponding alarm conditions during system startup.
80 Chapter 3 Viewing the BCM system LEDs N0060612 N0060612 Figure 46 MBM LEDs Table 20 describes the possible MBM LED states. The following MBMs ha ve additional LEDs: • “DTM LEDs” on page 80 • “BRIM LEDs” on page 82 DTM LEDs The DTM has additional LEDs that are not on most other MBMs.
Chapter 3 Viewing the BCM system LEDs 81 BCM200/400 4.0 Installation and Maintenance G uide Figure 47 DTM LEDs Table 21 describes t he functions of the DTM LEDs. Table 21 DTM LED functions LED Status Descriptions Power – Refer to “Media bay module LE Ds” for details.
82 Chapter 3 Viewing the BCM system LEDs N0060612 N0060612 BRIM LEDs The BRIM has one ad ditional LED beside each RJ-48C jack. Figure 48 shows the location of the LEDs on a BRIM.
Chapter 4 Installation overvie w 83 BCM200/400 4.0 Installation and Maintenance G uide Chapter 4 Installation overview To install a BCM system, you install a BCM main unit, a BCM expansion unit (optional), and the telephony components. Figu re 49 and Table 23 provi de an overview of the installation process.
84 Chapter 4 Installation ove rview N0060612 N0060612 Table 23 BCM system installati on overview (Sheet 1 of 2) Tasks Description Link to Prepare for installation Ve rify these requ irements: • envi.
Chapter 4 Installation overvie w 85 BCM200/400 4.0 Installation and Maintenance G uide Initialize the system Be gin the configuring process for your system. “Initializing the system” on page 177 Set up the system and set configuration Perform the basic system c onfiguration us ing Element Manager, Startup Profile, or Telset Admi nistration.
86 Chapter 4 Installation ove rview N0060612 N0060612.
Chapter 5 Checking the installation prer equisites 87 BCM200/400 4.0 Installation and Maintenance G uide Chapter 5 Checking the installation prerequisites Refer to the following sections for informa t.
88 Chapter 5 Checking the installation prer equisites N0060612 N0060612 Electrical requirements Ensure you meet the following electrical requirements: • Power must be supplied from a non-switched, un obstructed outlet within 1.5 m (5 ft.) of the BCM units.
Chapter 5 Checking the installation prer equisites 89 BCM200/400 4.0 Installation and Maintenance G uide • use of a station auxiliary power supply (SAPS) for loops 300 m (975 ft.) to 1200 m (3900 ft.). In North America, the SAPS mu st be a CSA- or UL-approved Class 2 power source.
90 Chapter 5 Checking the installation prer equisites N0060612 N0060612 • digital mobility controller (DMC), base sta tions, repeaters, and digital mobility phones • Wireless LAN handsets, SVP and.
91 BCM200/400 4.0 Installation and Maintenance G uide Chapter 6 Installing the BCM main unit This section describes how to install the BCM ma in unit. You can install the main unit in an equipment rack, o n a wall, o r on a des ktop. Figure 50 shows the steps required to install the main unit.
92 Chapter 6 Installing the BCM main unit N0060612 N0060612 Refer to the following sections for information on installing the main unit: • “Unpacking the main unit” • “Installing the main un.
Chapter 6 Installing the BCM main unit 93 BCM200/400 4.0 Installation and Maintenance G uide To attach the rack-mount brackets 1 Place the BCM main unit on a flat, clean surface. 2 Align the screw hole s between the BCM main unit an d the right rack-mount bracket.
94 Chapter 6 Installing the BCM main unit N0060612 N0060612 Figure 52 Attach the ra ck-mount b racket to th e BCM400 m ain unit Figure 53 Attach the mounting br acket to the expansion unit To mount the main unit in an equipment rack 1 Determine the location in the rack wher e you want to install the main unit.
Chapter 6 Installing the BCM main unit 95 BCM200/400 4.0 Installation and Maintenance G uide Figure 54 Fasten the BCM200 main unit to an equipment rack Figure 55 Fasten the BCM400 main unit to an equi.
96 Chapter 6 Installing the BCM main unit N0060612 N0060612 Figure 56 Fasten the expansio n unit to the equipme nt rack Installing the main unit on the wall This procedure describes how to mount the BCM200 or BCM400 main unit to a wall. To mount the main unit on the wall, you need: • a wall-mount bracket kit NTAB3422 • four #10 x 2.
Chapter 6 Installing the BCM main unit 97 BCM200/400 4.0 Installation and Maintenance G uide 3 Choose a location on the backboar d that is level and leaves enou gh space on the sides (23 cm or 9 in.) to insert and remove the media bay modules (MBMs). 4 Mark the location of the wall-mount brac ket holes o n the plywood backboard.
98 Chapter 6 Installing the BCM main unit N0060612 N0060612 Figure 57 Attach the wall-mount br ackets to the BCM200 main u nit Figure 58 Attach the wall-mount br ackets to the BCM400 main u nit 8 Hang the BCM main unit on the backboard screws . Make sure the main unit is level.
Chapter 6 Installing the BCM main unit 99 BCM200/400 4.0 Installation and Maintenance G uide To install the BCM main un it on a table or shelf 1 Attach four rubber feet to th e corners on the bottom of the main unit. 2 Position the main unit on the table or shelf.
100 Chapter 6 Installing the BCM main unit N0060612 N0060612.
Chapter 7 Installing an expansion unit 101 BCM200/400 4.0 Installation and Maintenance G uide Chapter 7 Installing an expansion unit Adding an expansion unit increases the capacity of your BCM system by prov iding a method of adding media b ay modules (MBMs).
102 Chapter 7 Installing an expansion unit N0060612 N0060612 Refer to the following sections for in formation on installing an expansion unit: • “Unpacking the expa nsion unit” • “Installing.
Chapter 7 Installing an expansion unit 103 BCM200/400 4.0 Installation and Maintenance G uide Connecting the BCM expansion unit to the BCM main unit After the expansion unit is inst alled in the desired location, use the supplied DS256 cable (NTAB3086) to connect it to the BCM main un it.
104 Chapter 7 Installing an expansion unit N0060612 N0060612 To connect the expansion unit to the main unit 1 Plug one end of the suppl ied DS256 cable into the DS256 connecto r on the expansion unit (see Figure 61 ).
Chapter 8 Installing a media bay module (MBM) 105 BCM200/400 4.0 Installation and Maintenance G uide Chapter 8 Installing a media bay module (MBM) Use the procedures in this chap ter to select and install the media bay modules (MBM) in BCM main unit and the expansion unit.
106 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 Figure 63 Process for determining MBMs The first step in selecting the MB Ms is to establish the number of extensions (internal lines) and PSTN lines (trunk lines) you have or n eed.
Chapter 8 Installing a media bay module (MBM) 107 BCM200/400 4.0 Installation and Maintenance G uide 2 Use the number of lines and th e number of lines per MBM to determine how many MBMs you need. For example: • If you require 24 T1 digital lines, you need 1 DTM becau se a single DTM can handle 24 T1 lines (North America).
108 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 Selecting station MBMs The number and ty pe of telephones and relate d equipment yo u have determines which station MBMs you require. To select station MBMs 1 In Table 26 , record the number of ea ch type of extensio n you have.
Chapter 8 Installing a media bay module (MBM) 109 BCM200/400 4.0 Installation and Maintenance G uide Selecting a fiber expansion module (FEM) The FEM allows you to connect a maximum of si x Norstar MBMs to a BCM system.
110 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 Figure 64 DS30 mo del DS30 numbers are set using the number 4, 5, and 6 DIP switches on the back or underside of the MBMs. The exception is the FEM MBM. The FEM DI P switches turn on ports, each of which consumes one bus.
Chapter 8 Installing a media bay module (MBM) 111 BCM200/400 4.0 Installation and Maintenance G uide Offsets are assigned usin g DIP switc hes 1, 2, and 3 on the MBM. Figure 65 on page 111 shows a DS30 broken down in to four offset grou ps of four (single d ensity) or eight (double density) lines each.
112 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 Figure 66 Space requirements fo r MBMs, on a per-DS30 configu ration Figure 67 on page 113 illustrates the space requir ements for special MBMs.
Chapter 8 Installing a media bay module (MBM) 113 BCM200/400 4.0 Installation and Maintenance G uide Figure 67 Space requirements fo r special MBMs To determine bus requirements 1 Make a list of MBMs and the space requirem ents for each MBM you chose.
114 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 Assigning DS30 resources MBMs are assigned to DS30 buses in a specific hierarchical manner.
Chapter 8 Installing a media bay module (MBM) 115 BCM200/400 4.0 Installation and Maintenance G uide Choosing the assigned order for MBMs Assign the MBMs and DS30 buses in t h e order shown in Figure 68 on page 115 . Station MBMs are assigned starting with DS30 2.
116 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 Determining MBM DIP switch settings Assign DIP switch settings before you install an MBM.
Chapter 8 Installing a media bay module (MBM) 117 BCM200/400 4.0 Installation and Maintenance G uide Figure 69 How to use the config uration map Example: Position your DSM 32 MBM (step 1), which requires two full DS30 buses (step 2), in DS30 2 and 3 (step 3).
118 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 3 0 Picks up ch. #4 0 Picks up ch. #4 0 0 0 0 0 0 on on on on on off 0 1 1 1 1 1 1 on on off on on off 1 2 2 2 2 2 2 on off on on on off 2 3 3 3 on off off on on off 3 4 0 Picks up ch.
Chapter 8 Installing a media bay module (MBM) 119 BCM200/400 4.0 Installation and Maintenance G uide Table 29 shows po ssible DS30 and offset configurat ions for each type of station MBM, and the corresponding switch settings.
120 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 Setting MBM DIP switches Before you install the MBMs into the BCM system, you must set the DIP switches. Make a note of these settings either on the chart shown in Table 28 or in the Programming Record form.
Chapter 8 Installing a media bay module (MBM) 121 BCM200/400 4.0 Installation and Maintenance G uide 4 You are now ready to install the MB Ms into the BCM system.
122 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 Table 32 shows the switch settings fo r each DS30 bus, and the resulting line assignments. DDIM swit ch setti ngs The DDIM combines a DTM and a data module. Th e switch setting you choose determines the DS30 bus assigned to the DTM portion of the DD IM.
Chapter 8 Installing a media bay module (MBM) 123 BCM200/400 4.0 Installation and Maintenance G uide BRI switch settings You can install a maximum of three BRIM MBMs per DS30 bus on the offsets indicated in Table 34 . CTM switch settings There are two models of CTMs.
124 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 Table 35 shows the switch settings for each DS30 number, and the re sulting line assignments for CTMs and CTM8s.
Chapter 8 Installing a media bay module (MBM) 125 BCM200/400 4.0 Installation and Maintenance G uide GATM switch settings There are two models of GATM: GATM 4: The GATM 4 provides conn ections for four an alog calling line identification (CLID) or supervision disconnect PSTN line s .
126 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 Table 36 lists the DIP switch settings for th e GATM country select DIP switches. Table 37 lists the possi b le DIP switch settings for the GATM mode select DIP switches. 4x16 switch settings The 4x16 MBM combines a CTM and a DSM16.
Chapter 8 Installing a media bay module (MBM) 127 BCM200/400 4.0 Installation and Maintenance G uide Table 38 shows the switch settings for each DS30 bus, and the assign ed lines and dialing numbers (DNs) for each DS30 bus.
128 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 ASM 8 and GASM8 switch settings In a single-density config uration, such as for DS30 6 or 7 wh en they are set to the default PDD, only offset 1 and 2 are available to ASM 8/GASM 8. In a double-density configu ration, you can install four GASM8s for each DS30 bus.
Chapter 8 Installing a media bay module (MBM) 129 BCM200/400 4.0 Installation and Maintenance G uide The mode used defines which featur es are available, as shown in Table 40 .
130 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 DSM switch settings There are different types of DSMs: • DSM16/DSM16+ have one connector, which c onnects to 16 lines (telephones). These modules require a full DS30 number each (sing le density) or half a bus (do uble density).
Chapter 8 Installing a media bay module (MBM) 131 BCM200/400 4.0 Installation and Maintenance G uide DSM16+ and DSM 32+ doubl e density switch set tings (upgraded system) The following table shows t he switch settings for DSM-plus modules d e ployed as double density on a system that has been upgrad ed from BCM 2.
132 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 DSM16/DSM 32 single density switch setti ngs (new system) The following table shows t he switch settings for DSM modules deployed as single density on a new system running BCM 3.0 or later software.
Chapter 8 Installing a media bay module (MBM) 133 BCM200/400 4.0 Installation and Maintenance G uide FEM switch settings The DIP swi tches on the underside of the FEM are used to turn the six ports on the front of the module on or off. You need to turn a port on for eac h Norstar expansion module you want to connect to the BCM system.
134 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 BCM400 expansion gateway MB Ms MBMs are installed in the BCM400 expansion ga teway in the same mann er as in the BCM400 main unit. Refer to Figure 72 on page 134 and Figure 73 on page 135 for sample MBM layouts using the expansion g ateway.
Chapter 8 Installing a media bay module (MBM) 135 BCM200/400 4.0 Installation and Maintenance G uide Figure 73 BCM400 expansio n gateway con figuration Installing an MBM After you set the switches on the MBMs, you ca n install them in the BCM main unit or the expansion unit.
136 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 To install an MBM in the BCM main unit or expansion unit 1 Ensure that the switches on the MBM are set correctly. For informatio n about how to set the switches, refer to “Determining MBM DIP switch settings” on page 116 .
Chapter 9 Connecting the cab les 137 BCM200/400 4.0 Installation and Maintenance G uide Chapter 9 Connecting the cables This section describes initial system startup pr ocedures for the BCM system and.
138 Chapter 9 Connecting the cables N0060612 N0060612 Connecting power to the BCM system The BCM system is available in North American and International versions.
Chapter 9 Connecting the cab les 139 BCM200/400 4.0 Installation and Maintenance G uide Checking system power and status After you connect power to the BCM system, the power LED on the front of the base function tray and expansion unit lights. Once th e system services have reactivat ed, the status LED turns solid green.
140 Chapter 9 Connecting the cables N0060612 N0060612 Figure 74 Module power and sta tus LEDs Wiring the MBMs This section describes how to wire the cables that connect to the station and trunk MBMs.
Chapter 9 Connecting the cab les 141 BCM200/400 4.0 Installation and Maintenance G uide Warning: Qualified persons to service the system The installation and service of this unit must be performed by service person nel with the appropriate training and experience.
142 Chapter 9 Connecting the cables N0060612 N0060612 Connect the MBMs to service p roviders To connect DTM, CTM, CTM8, BRIM S/T, or 4x16 MBMs 1 On the front of the MBM, loca te the RJ-48C jack (DTM), RJ -45 jack (BRIM), or the RJ-11 jacks (CTM and 4x16).
Chapter 9 Connecting the cab les 143 BCM200/400 4.0 Installation and Maintenance G uide Figure 77 shows the wiring pin-o ut for a BRIM S/T to the service provider. This diagram also applies to an S-Loop BRI and is capable of ha ving S-Loop devices connected to it (video phones, terminal adapters, grou p 3 fax machines).
144 Chapter 9 Connecting the cables N0060612 N0060612 Figure 78 on page 144 shows the wiring pin-outs for a GATM to connect to a service pr ovider. Wiring MBMs to internal connections After you wire the trunk MBMs , you can install the wiring to the station MBMs.
Chapter 9 Connecting the cab les 145 BCM200/400 4.0 Installation and Maintenance G uide To connect the DSM16+, DSM32+ , ASM8, GASM8, or 4x16 MBMs 1 Wire 16 wire pairs from the am phenol connector to the local connecting blocks so the y connect to the 16 sta tion sets you want connected to this MBM.
146 Chapter 9 Connecting the cables N0060612 N0060612 Table 49 provides th e wiring scheme for t he ei ght pairs that conn ect to the ASM. Table 48 DSM wiring chart Pin Wire c olor Port 1 Set # 2 Set # Wiring for DSM 16/16 +, 4x16, DSM 32/32+ 1 Single connector, or bo ttom connector on DSM 32/32+ modules.
Chapter 9 Connecting the cab les 147 BCM200/400 4.0 Installation and Maintenance G uide 2 Install the telephones and peripheral equipment (if it is a new system): a Attach the ca bles for the t elephones to th e connecting blocks. b Install the telephones.
148 Chapter 9 Connecting the cables N0060612 N0060612 Wiring the FEM A fiber expansion module (FEM) allows you to upgrade from a Norstar sy stem to a BCM system by reusing the Norstar MBMs. The MBMs connect to the FEM using the same fiber cable that connected them to the Nors tar fiber expansion card.
Chapter 9 Connecting the cab les 149 BCM200/400 4.0 Installation and Maintenance G uide Table 50 compares the designated extension number s on the Norstar and on the BCM systems. Setting DNs and port numbers The MBM, based on the switch se ttings, defines which DNs and po rt numbers can be populated with telephones.
150 Chapter 9 Connecting the cables N0060612 N0060612 MBM combinations This section describes some comb inations of trunk an d station MBMs to demonstrat e how to fit the MBMs into the DS30 resources.
Chapter 9 Connecting the cab les 151 BCM200/400 4.0 Installation and Maintenance G uide Combining CTMs/G ATMs and 4x16s The 4x16 co mbination MBM is a combination of a CTM4 and a DSM16. A maximum of four CTM4s/GATM4s can fit into a DS30 bus when each is given a different offset.
152 Chapter 9 Connecting the cables N0060612 N0060612 Table 53 demonstrates this combinat ion, incl ud ing the switch settin gs for each MBM. Table 53 DSM combined with 2 DTMs and 2 ASMs DS30 channel .
Chapter 9 Connecting the cab les 153 BCM200/400 4.0 Installation and Maintenance G uide Table 54 demonstrates eith er a double-density sy stem. DECT combinations This section describes a system containi ng a DE CT MBM, three BRIM MBMs, and two DSM 32s.
154 Chapter 9 Connecting the cables N0060612 N0060612 Changing configurations Here are some points to consider when chan ging modules in existin g or new BCM systems: • Trunk and an alog station MBMs can not share a DS30 bus. • MBMs that require more than one DS30 bu s automatically assign the next bus in chronological order.
Chapter 9 Connecting the cab les 155 BCM200/400 4.0 Installation and Maintenance G uide • The goal is to have a balanced mix of trunk and station MBMs. • Write the DIP switch settings for each module in a place that is handy to reference when you decide to change or add MBMs.
156 Chapter 9 Connecting the cables N0060612 N0060612 Connecting the cards The data networking hardware (MSC) is installed in the BCM main unit at the factory. All systems have dual embedded Ethernet interfaces. Some models come with an embedded V.92 modem.
Chapter 9 Connecting the cab les 157 BCM200/400 4.0 Installation and Maintenance G uide To connect the B CM system to the WA N 1 Ensure the sy stem is powered up before connecting this cable.
158 Chapter 9 Connecting the cables N0060612 N0060612 Table 59 shows the wire connections for a V.35 adapter cable. 3 Receive Data A 3 16 Receive Data B 16 4 Request to Send A 4 17 Receive Clock A 17 .
Chapter 9 Connecting the cab les 159 BCM200/400 4.0 Installation and Maintenance G uide Table 60 shows the wire connections fo r a DB15 X.21 adapter cable. Installing the cards Refer to “Replacing data cards and proc essing hardware” on page 299 for the removal and installation process for these cards.
160 Chapter 9 Connecting the cables N0060612 N0060612.
161 BCM200/400 4.0 Installation and Maintenance G uide Chapter 10 Installing telephone s and peripherals This section describes how to install telephones and peripherals. You can add telephones and periph erals before or after you in itialize your system.
162 Chapter 10 Installing tele phones and peripherals N0060612 N0060612 Refer to Chapter 11, “Installing the analog terminal adapter,” on page 167 for the requirements and procedure for installing the device.
Chapter 10 Installing tele phones and pe ripherals 163 BCM200/400 4.0 Installation and Maintenance G uide Table 61 Cross-referencin g ports and DNs on a 2.
164 Chapter 10 Installing tele phones and peripherals N0060612 N0060612 Table 62 Cross-referencin g ports and DNs on a new version 3.0 or ne wer system Pins Port* DS 30 bus 02 DNs DS 30 bus 03 DNs DS .
Chapter 10 Installing tele phones and pe ripherals 165 BCM200/400 4.0 Installation and Maintenance G uide Installing an emergency telephone You can use the emergency telephone to make calls when there is no power to the BCM system.
166 Chapter 10 Installing tele phones and peripherals N0060612 N0060612 T7406 cordless telephones use the DNs for the ports on the station module that is connected to the base station. They are digital sets an d use M731 0/T7316 as an operational model.
167 BCM200/400 4.0 Installation and Maintenance G uide Chapter 11 Installing the analog terminal adapter This section provides installatio n instructions for the analog te rminal adapter 2 (ATA2) or ATA. The ATA2 connects a standard analog voice d evice or data communicatio n device to the BCM system through a digital station module.
168 Chapter 11 Installing the analog terminal adapter N0060612 N0060612 Figure 80 Analog telephone inst allation overview Analog data device The ATA2 connects a standard analog da ta device, such as a fa x or modem, to the BCM system.
Chapter 11 Installing the analog term inal adapter 169 BCM200/400 4.0 Installation and Maintenance G uide Figure 82 ATA2 top view Figure 83 shows the pin-outs for the connection cables. Figure 83 ATA2 pin-outs To connect the A TA2 1 Connect one end of a line cord to the ATA2 terminal jack.
170 Chapter 11 Installing the analog terminal adapter N0060612 N0060612 To mount the ATA2 on a wall 1 When using 0.5 mm wire (24 AWG), select a location within 800 m (2600 ft.) of the BCM main unit. 2 Allow 12.5 cm (5 in.) clearance for the line j ack, terminal jack, and power supply connector.
Chapter 11 Installing the analog term inal adapter 171 BCM200/400 4.0 Installation and Maintenance G uide Figure 85 Insertion loss from the CO to the analog telephone Measure the total insertion loss .
172 Chapter 11 Installing the analog terminal adapter N0060612 N0060612 • Replace the analog telephone with the test set. • Use TRANSMIT/600 OHM/HOL D mode on the test set. 3 Make sure the test set connects in parallel to the service lin e before removing the analog telephone or the line drops.
173 BCM200/400 4.0 Installation and Maintenance G uide Chapter 12 Installing optional telephony equipment Use the procedures described in th is chapter to connect the optional ringer, page, and music telephony equipment to the media services card (MSC) co nnectors.
174 Chapter 12 Installing optio nal telephony equipment N0060612 N0060612 Activating auxiliary ringer programming You can activate the auxiliary ringer by setting aux iliary ring for specific external lines and BCM telephones.
Chapter 12 Installing optiona l telephony equipment 175 BCM200/400 4.0 Installation and Maintenance G uide Figure 88 Page relay jack 4 Select the appropriate option for your system: • If you are adding more aux iliary equipment, proceed to “Connecting an external music source” on page 175 .
176 Chapter 12 Installing optio nal telephony equipment N0060612 N0060612 To connect an external music so urce 1 Connect the miniature jack of the music source output to the mu sic-on-hold input on the MSC.
Chapter 13 Initializing the system 177 BCM200/400 4.0 Installation and Maintenance G uide Chapter 13 Initializing the system After you start the BCM system, you are ready to set the initial conf iguration parameters. The initial configuration defines your BCM system to the network.
178 Chapter 13 Initializing the system N0060612 N0060612 If you must change the IP addres s (due to a conflict with your network), connect to the BCM system using an Ethernet crossover cable (se e “.
Chapter 13 Initializing the system 179 BCM200/400 4.0 Installation and Maintenance G uide 4 Start the computer. To configure your computer 1 From the Start menu, choose Settings then choose Control Panel . 2 Double-click the Network icon. 3 Select your TCP/IP adapter, and then click the Properties button.
180 Chapter 13 Initializing the system N0060612 N0060612 Null modem cable setup Table 63 and Figure 91 show the correct wi ring for the BCM serial port of the null modem cable.
Chapter 13 Initializing the system 181 BCM200/400 4.0 Installation and Maintenance G uide a If using a terminal emulation pr ogram (Hyperterminal), attach a configuration computer to the BCM main unit serial port (recommended meth od).
182 Chapter 13 Initializing the system N0060612 N0060612 To generate a keycode through the Nortel Keycod e Retrieval System (KRS), yo u require: • Username and password for the KRS (http://www.nortel.com/servsup/krs) • BCM 4.0 feature authorization code for each feature • BCM 4.
Chapter 14 Configuring the BCM system 183 BCM200/400 4.0 Installation and Maintenance G uide Chapter 14 Configuring the BCM system This section provides informa tion on config uring the basic BC M parameters. You can config ure more advanced parameters us ing Element Manager or Telset Administration after the BCM system is operational.
184 Chapter 14 Configu ring the BCM system N0060612 N0060612 Initial parameters overview The initial parameters are the required parame ters that can be configured using Telset Administration, Element Manager, or the Startup Profile. See Table 64 for a list of the initial parameters.
Chapter 14 Configuring the BCM system 185 BCM200/400 4.0 Installation and Maintenance G uide Startup parameters overview The startup parameters are the re maining required parameters that cannot be configured using Telset Administration. These parameters must be configured using Element Manager or the Startup Profile.
186 Chapter 14 Configu ring the BCM system N0060612 N0060612 SNMP manager: • Manag er IP address N/A Configurati on > Administrator Access > SNMP > General tab SNMP Manager User accou nt: .
Chapter 15 Using Telset Administration t o set the basic parameters 187 BCM200/400 4.0 Installation and Maintenance G uide Chapter 15 Using Telset Administration to set the basic parameters Telset Administration allows you to use a digi tal telephone with a two- line display to set the BCM configuration parameters .
188 Chapter 15 Using Telset Admi nistration t o set the ba sic parame ters N0060612 N0060612 Configuring the initial parameters Use the following procedures to configure the initial parameters for the.
Chapter 15 Using Telset Administration t o set the basic parameters 189 BCM200/400 4.0 Installation and Maintenance G uide 4 Press OK . 5 Press CHNGE to modify the IP settings. The display screen shows if DHCP is enabled or disabled. 6 Do one of the following: a If DHCP is currently enabled: • Press DIS to disable DHCP.
190 Chapter 15 Using Telset Admi nistration t o set the ba sic parame ters N0060612 N0060612 To select the telephony st artup template and start DN You set the template and start DN using Feat ur e **STARTUP from a two-lin e display telephone. Refer to the BCM 4.
Chapter 15 Using Telset Administration t o set the basic parameters 191 BCM200/400 4.0 Installation and Maintenance G uide 12 Press CHNGE to change the password for the selected account. 13 Enter the new passwo rd for the account. 14 Enter the new password again to confirm it.
192 Chapter 15 Using Telset Admi nistration t o set the ba sic parame ters N0060612 N0060612.
Chapter 16 Using Element Manager to set the basic paramete rs 193 BCM200/400 4.0 Installation and Maintenance G uide Chapter 16 Using Element Manager to set the basic parameters The Element Manager ap.
194 Chapter 16 Using Element Manager to set the basic parameters N0060612 N0060612 Prerequisites BCM Element Manag er has the fo llowing system requirements: • Windows: Windows 98SE, Windows 2000, W.
Chapter 16 Using Element Manager to set the basic paramete rs 195 BCM200/400 4.0 Installation and Maintenance G uide To connect to th e BCM system 1 Open BCM Element Manager. 2 From the Network menu, select New Network Element , and then select Business Communications Manager .
196 Chapter 16 Using Element Manager to set the basic parameters N0060612 N0060612 To configure the LAN IP address 1 From the Configuration tab, click the Resources folder to expand it. 2 Select Network Interfaces . 3 Select the Interfaces tab. It is normally selected by default.
Chapter 16 Using Element Manager to set the basic paramete rs 197 BCM200/400 4.0 Installation and Maintenance G uide To configure the startup tem p late for telephony services 1 From the Administration tab, click the Utilities folder to expand it. 2 Select Reset .
198 Chapter 16 Using Element Manager to set the basic parameters N0060612 N0060612 5 Click Instal l . Configuring the startup parameters Use the following procedures to configure the startup parameter.
Chapter 16 Using Element Manager to set the basic paramete rs 199 BCM200/400 4.0 Installation and Maintenance G uide 3 Configure the Date and Time attributes (see Table 69 ). To configure DHCP server setting s 1 From the Configuration tab, click the Data Services folder to expand it.
200 Chapter 16 Using Element Manager to set the basic parameters N0060612 N0060612 8 Click the IP Terminal DHCP Options tab. 9 Configure the DHCP server attributes (see Table 71 ). To configure IP Phones 1 From the Configuration tab, click the Resources folder to expand it.
Chapter 16 Using Element Manager to set the basic paramete rs 201 BCM200/400 4.0 Installation and Maintenance G uide 4 Configure the IP Terminal Globa l Settings attributes (see Table 72 ). You can configure other attributes on the IP Terminal Global Settings tab depending on the requirements for your system.
202 Chapter 16 Using Element Manager to set the basic parameters N0060612 N0060612 5 Configure the attributes for Modify SNMP Settings (see Table 73 ). 6 Click Ok . To configure SNMP community strin gs 1 From the Configuration tab, click the Administrator Access folder to expand it.
Chapter 16 Using Element Manager to set the basic paramete rs 203 BCM200/400 4.0 Installation and Maintenance G uide To create user accounts 1 From the Configuration tab, click the Administrator Access folder to expand it. 2 Select Accounts and Privileges from the Administrator Access folder.
204 Chapter 16 Using Element Manager to set the basic parameters N0060612 N0060612.
Chapter 17 Using the Startup Prof ile to configure parameters 205 BCM200/400 4.0 Installation and Maintenance G uide Chapter 17 Using the Startup Profile to configure parameters The Startup Profile tool enables an experience d administrator to customize a template with common BCM parameters.
206 Chapter 17 Using the Startup Prof ile to configure parameters N0060612 N0060612 Refer to the following sections for information on setting the in itial parameters on the BCM system: • “Startup.
Chapter 17 Using the Startup Prof ile to configure parameters 207 BCM200/400 4.0 Installation and Maintenance G uide 5 Click Download Startup Profile Template on the right side of th e screen , and follow the instructions to download.
208 Chapter 17 Using the Startup Prof ile to configure parameters N0060612 N0060612 6 Enter the remaining information in to the Startup Profile editor th at you want loaded onto th e BCM main unit. The Startup Profile editor contains explanatio ns of the various parameters.
Chapter 17 Using the Startup Prof ile to configure parameters 209 BCM200/400 4.0 Installation and Maintenance G uide The Startup Profile is now lo aded on your BCM system. Startup Profile times and LED sequence Table 76 provides details about the BCM system bo ot times and LED sequence using the Startup Profile to configure system parameters.
210 Chapter 17 Using the Startup Prof ile to configure parameters N0060612 N0060612.
Chapter 18 Completing the init ial installation (optional) 211 BCM200/400 4.0 Installation and Maintenance G uide Chapter 18 Completing the initial installation (optional) This section provides information on completing the initial installation of your BCM system.
212 Chapter 18 Completing the init ial installation (optional) N0060612 N0060612 After the basic configuration is completed, you can further customize your system by using the following configuration .
Chapter 18 Completing the init ial installation (optional) 213 BCM200/400 4.0 Installation and Maintenance G uide 6 Select the type of MBM that you installed in that location. 7 Click Enable . 8 Repeat steps 4 to 7 to enable each MBM in your system. You can set other parameters for th e MBMs depending on the type of MBM you installed.
214 Chapter 18 Completing the init ial installation (optional) N0060612 N0060612 Performing a backup You can perform a backup of your BCM system at regular intervals, including aft e r initial installation. This en sures that you have a copy of your syst em data available to restore the system, if needed.
215 BCM200/400 4.0 Installation and Maintenance G uide Chapter 19 System monitoring and troubleshooting This chapter describes monitoring and troubleshoo ting options to determine the operational status of, or cause of malfunctions in, the BCM hardware.
216 Chapter 19 System monitoring and troubleshooting N0060612 N0060612 System status display LEDs The LEDs on the BCM base functio n tray are part of the system status display (SSD) bo ard. Figure 99 shows an interior vie w of the base function tray and the SSD board location.
Chapter 19 System monitoring and trouble s hooting 217 BCM200/400 4.0 Installation and Maintenance G uide Figure 100 LED locations on the face of the base function tray Monitoring media bay module LEDs The BCM MBMs are working when both the Powe r and Status LEDs on the modules are on and are not blinking.
218 Chapter 19 System monitoring and troubleshooting N0060612 N0060612 All modules have power and status LEDs, as described in Table 77 . When the modules are working properly, these LEDs are both solid green. Some types of modul es also have LEDs beside th e jacks or for data indicators.
Chapter 19 System monitoring and trouble s hooting 219 BCM200/400 4.0 Installation and Maintenance G uide To monitor hard disk status 1 Open Element Manager. 2 From the Administration tab, click System Status , and then click LED Status . The LED Status screen appears (see Figure 101 ).
220 Chapter 19 System monitoring and troubleshooting N0060612 N0060612 To determine RAID status 1 Examine the Primary and Mirror LEDs on the BC M400 advanced func tion tray faceplate. Alternatively, examine the hard disk cover access panel on the rear of the BCM200.
Chapter 19 System monitoring and trouble s hooting 221 BCM200/400 4.0 Installation and Maintenance G uide RAID disk mirroring The RAID configuration ( R AID 1) uses two hard disks. One disk is call ed the primary master hard disk and the other is called the mirror master hard disk.
222 Chapter 19 System monitoring and troubleshooting N0060612 N0060612 • If you replace a RAID hard disk on site, the BCM system status monitor service automatically detects the presence of a RAID device. The syst em copies the data from the programmed disk to the blank replacement disk.
Chapter 19 System monitoring and trouble s hooting 223 BCM200/400 4.0 Installation and Maintenance G uide 3 In the Settings area, ensure th e following fields display the defa ult values as shown (see Table 80 ): a Operation Mode = Mirror Mode b Beep on drive failure = Every 30 secon ds (you can configure the interval between beeps).
224 Chapter 19 System monitoring and troubleshooting N0060612 N0060612 Monitoring RAID disk mirror op erational status using Element Manager Use this procedure to monitor the primary master and mirror master hard disk activity on systems equipped with a RAID configur ation.
Chapter 19 System monitoring and trouble s hooting 225 BCM200/400 4.0 Installation and Maintenance G uide Accessing the RAID status re port using Element Manager Use the procedure in this section to display a st atus report that summarizes primary master and mirror master hard disk installati on and operational information.
226 Chapter 19 System monitoring and troubleshooting N0060612 N0060612 Monitor disk mirroring progre ss in tandem with the RA ID LED status indicators. To monitor disk mirroring 1 Open Element Manager after sy stem boot-up is complete. 2 From the Administration tab, click System Status , and then click Disk Mirroring .
Chapter 19 System monitoring and trouble s hooting 227 BCM200/400 4.0 Installation and Maintenance G uide To troubleshoot the emergency telephone connected to a CTM 1 Check that the system has a CTM installed. 2 Check that there is no dial tone at the emergency telephone.
228 Chapter 19 System monitoring and troubleshooting N0060612 N0060612 To check for trunk line di al tone to the ATA 2 1 Disconnect the ATA2 external line from the BCM system and connect the data device directly to this external line. 2 Make a call. 3 If the problem continues, the device o r the external line is possibly at fault.
Chapter 20 Preparing hardware for maintenance or upgrades 229 BCM200/400 4.0 Installation and Maintenance G uide Chapter 20 Preparing hardware for maintenance or upgrades This chapter describes how to prepare the BCM system for main tenance activities.
230 Chapter 20 Preparing hardwa re for maintenan ce or upgrades N0060612 N0060612 Figure 104 provides an overview of the pro cess fo r preparing the BCM system hardware for maintenance or upgrade proced ures.
Chapter 20 Preparing hardware for maintenance or upgrades 231 BCM200/400 4.0 Installation and Maintenance G uide Special tools Before you replace the components, ensure yo u have the following equipme nt: • Phillips screwdriver #2, w ith a blade 3.5 in.
232 Chapter 20 Preparing hardwa re for maintenan ce or upgrades N0060612 N0060612 To shut down the system hardware 1 Remove the DS256 cables from the front of the BCM main unit and, if present, the expansion unit. This includes the da ta connections on the MSC.
Chapter 20 Preparing hardware for maintenance or upgrades 233 BCM200/400 4.0 Installation and Maintenance G uide 8 Replace all the connectors to the front of the units. The reboot can take several minutes to complete. Base function tray maintenance procedures The base function tra y contains th e core processing components .
234 Chapter 20 Preparing hardwa re for maintenan ce or upgrades N0060612 N0060612 Figure 105 Base function tray replaceme nt overview Removing the base function tray This procedure describes how to r emove the ba se function tray to perform maintenance or replacement activities.
Chapter 20 Preparing hardware for maintenance or upgrades 235 BCM200/400 4.0 Installation and Maintenance G uide To remove the base function tray 1 Shut down the system (see “Performing a system sh utdown” on page 23 1 ). 2 Disconnect the BCM system from the AC power outlet.
236 Chapter 20 Preparing hardwa re for maintenan ce or upgrades N0060612 N0060612 To install the base function tray 1 Disconnect the BCM system from the AC power outlet. 2 Attach one end of the grou nding strap to your wrist and the other end to a grounded metal surface.
Chapter 20 Preparing hardware for maintenance or upgrades 237 BCM200/400 4.0 Installation and Maintenance G uide Figure 107 Install the bas e function t ray 11 Insert all connectors in the correct locations on the base function tray face. 12 Restore the BCM system to operation.
238 Chapter 20 Preparing hardwa re for maintenan ce or upgrades N0060612 N0060612 3 Disconnect any connectors from the front of the base function tray. 4 Attach one end of the grou nding strap to your wrist and the other end to a grounded metal surface.
Chapter 20 Preparing hardware for maintenance or upgrades 239 BCM200/400 4.0 Installation and Maintenance G uide 1 Disconnect the BCM system from the AC power outlet. 2 Attach one end of the grou nding strap to your wrist and the other end to a grounded metal surface.
240 Chapter 20 Preparing hardwa re for maintenan ce or upgrades N0060612 N0060612 Figure 110 Advanced fun ction tray For information on how to repl ace the hard disk, refer to “Removing a hard disk cage from a BCM400 advanced function tray” on page 260 .
Chapter 20 Preparing hardware for maintenance or upgrades 241 BCM200/400 4.0 Installation and Maintenance G uide Figure 111 Advanced function tray replacement overview To remove the adva nced function tr ay 1 Shut down the system (see “Performing a system sh utdown” on page 23 1 ).
242 Chapter 20 Preparing hardwa re for maintenan ce or upgrades N0060612 N0060612 7 Grasp the advanced functio n tray latches and pa rtially remove the unit from the main unit. Do not exert force on the hard di sk power cables and connectors. 8 Disconnect hard disk power cable connectors.
Chapter 20 Preparing hardware for maintenance or upgrades 243 BCM200/400 4.0 Installation and Maintenance G uide To install the advanced function tray 1 Disconnect the BCM system from the AC power outlet. 2 Attach one end of the grou nding strap to your wrist and the other end to a grounded metal surface.
244 Chapter 20 Preparing hardwa re for maintenan ce or upgrades N0060612 N0060612 Figure 113 Install the ad vanced function tray Removing and installing the main unit top cover Use the procedures in this section to either remo ve or install the top cover of the main unit.
Chapter 20 Preparing hardware for maintenance or upgrades 245 BCM200/400 4.0 Installation and Maintenance G uide To remove the main unit top cover 1 Shut down the system (see “Performing a system sh utdown” on page 23 1 ). 2 Disconnect the BCM system from the AC power outlet.
246 Chapter 20 Preparing hardwa re for maintenan ce or upgrades N0060612 N0060612 Figure 115 Remove th e BCM400 top cover Installing the main unit top cover Use this procedure to install the top of the ma in unit cover. This procedure assumes that maintenance or installation activities are complete and that you are ready to start the BCM system.
Chapter 20 Preparing hardware for maintenance or upgrades 247 BCM200/400 4.0 Installation and Maintenance G uide Figure 116 Install the BCM 200 top cover Slide cover 1 Press cover down 2 Install the t.
248 Chapter 20 Preparing hardwa re for maintenan ce or upgrades N0060612 N0060612 Figure 117 Install the BCM 400 top cover Using the backup and restore utility The backup and restore utility (BRU) provides a means to preserve the integrity of your BCM system operating system software and configuration data.
Chapter 21 Replacing a media bay module 249 BCM200/400 4.0 Installation and Maintenance G uide Chapter 21 Replacing a media bay module This chapter describes the procedure for replacing a media bay mo dule (MBM). Figure 118 provides an overview of the pro cess for replacing MBMs.
250 Chapter 21 Replacing a me dia bay mo dule N0060612 N0060612 Removing an MBM Use the procedures is this s ection to remove on e or more MBMs from a BCM main unit or expansion unit. To remove an MBM 1 Power down the BCM system (see “Performing a system shutd own” on page 231 ).
Chapter 21 Replacing a media bay module 251 BCM200/400 4.0 Installation and Maintenance G uide Figure 120 Remove a BCM400 MBM Figure 121 Remove the expa nsion unit front bezel Grasp the edge of the MBM ejector lever and pull outward BCM expansion unit 1.
252 Chapter 21 Replacing a me dia bay mo dule N0060612 N0060612 Installing an MBM After removing the old MBM, follow the step s in this section to install the new MBM. To install an MBM 1 Set the DIP switches on the new MBM to match the settings of the old MBM.
Chapter 22 Replacing the hard d isk 253 BCM200/400 4.0 Installation and Maintenance G uide Chapter 22 Replacing the hard disk This chapter describes how to repla ce the hard disk s and hard disk cage asse mbly in the main unit. The replacement procedur es describe both the standard and RAID hard disk configurations.
254 Chapter 22 Replacing the hard disk N0060612 N0060612 Figure 122 provides an overview of the hard disk replacement process. Figure 122 Hard disk replacem ent overview Note: Maintain a current backu.
Chapter 22 Replacing the hard d isk 255 BCM200/400 4.0 Installation and Maintenance G uide Installing a RAID system Use this procedure to up grade an existing st andard BCM200 or BCM4 00 single disk configu ration to a RAID configuration. To install a RAID system 1 Obtain the correct RAID field re dundancy or up grade compo nents.
256 Chapter 22 Replacing the hard disk N0060612 N0060612 Note: If this is the first time installation of th e RAID upgrade, both Primary and Mirror status LEDs are green.
Chapter 22 Replacing the hard d isk 257 BCM200/400 4.0 Installation and Maintenance G uide Replacing a RAID configuration hard disk Use this procedure to replace a faulty disk in an existing RAID configuration. To replace a RAID configuration hard disk 1 If you still have access to Element Manager, mo nitor the RAID hard di sk acti vity status.
258 Chapter 22 Replacing the hard disk N0060612 N0060612 Removing a hard disk cage Use the proced ures in this section to remove a hard disk cag e from either the BCM20 0 or BCM400 system. When a hard disk causes problems or fa ils, remove the hard disk cage from the BCM200 main unit or the BCM400 main un it.
Chapter 22 Replacing the hard d isk 259 BCM200/400 4.0 Installation and Maintenance G uide To remove a hard disk cag e from a BCM200 main unit 1 Shut down the system (see “Performing a system sh utdown” on page 23 1 ). 2 Disconnect the BCM system from the AC power source.
260 Chapter 22 Replacing the hard disk N0060612 N0060612 Removing a hard disk cage from a BCM400 advanced function tray Use this procedure to remove th e BCM400 standa rd or RAID configuration hard disk cage from the BCM400 advanced fu nction tray. See also “Replacing a hard disk in the hard disk cage” on page 265 .
Chapter 22 Replacing the hard d isk 261 BCM200/400 4.0 Installation and Maintenance G uide Figure 124 Detach the hard disk cage from the BCM400 advanced funct ion tray chassi s 11 Remove the hard disk cage from the BCM400 adva nced function tray chassis.
262 Chapter 22 Replacing the hard disk N0060612 N0060612 Installing a hard disk cage in a BCM200 main unit Use this procedure to install the standard or RA ID configuration hard disk cage into the BCM200 main unit. To install a hard disk cage 1 Disconnect the BCM system from the AC power outlet.
Chapter 22 Replacing the hard d isk 263 BCM200/400 4.0 Installation and Maintenance G uide Figure 125 Insert the ha rd disk cage into the BCM 200 main unit 7 Replace the cover (if applicable) and access panel. 8 Restore the BCM system to operation. Refer to “Restarting the system after maintenance” on page 232 .
264 Chapter 22 Replacing the hard disk N0060612 N0060612 3 Install the hard disk in the hard disk cage (see “Installing a hard disk into a standard configuration hard dis k cage” on page 268 or .
Chapter 22 Replacing the hard d isk 265 BCM200/400 4.0 Installation and Maintenance G uide 9 Restore the BCM system to operation. Refer to “Restarting the system after maintenance” on page 232 .
266 Chapter 22 Replacing the hard disk N0060612 N0060612 To remove a hard disk from a st andard configuration hard disk cage 1 Remove the standard ha rd disk cage from the main unit (see “Removing a hard disk cage” on page 258 ). 2 Unscrew the hard disk retainer screws from both si des of the standard hard disk cage (see Figure 127 ).
Chapter 22 Replacing the hard d isk 267 BCM200/400 4.0 Installation and Maintenance G uide To remove a primary hard di sk from a RAID hard disk cage 1 Remove the RAID hard disk cage from the main unit (see “Removing a hard disk cage” on page 258 ).
268 Chapter 22 Replacing the hard disk N0060612 N0060612 To remove a mirror ha rd disk from a RAID hard disk cage 1 Remove the RAID hard disk cage from the main unit (or advanced function tray) (see “Removing a hard disk c age” on page 258 ). 2 Disconnect the hard disk IDE connectors from the mirror hard disk and RAID card.
Chapter 22 Replacing the hard d isk 269 BCM200/400 4.0 Installation and Maintenance G uide To install a hard disk into a st andard configuration hard disk cage 1 Position the hard disk into the bo ttom position of the hard disk cage. 2 Align the hard disk and hard disk cage retaining screw holes.
270 Chapter 22 Replacing the hard disk N0060612 N0060612 Nortel recommends that you replace a failed prim ary hard disk to retain full redundancy. Replace the failed primary hard disk duri ng a period of low call traffic.
Chapter 22 Replacing the hard d isk 271 BCM200/400 4.0 Installation and Maintenance G uide Figure 131 Install a primary hard disk in to the RAID h ard disk cag e Installing a mirror hard disk into a RAID hard disk cage Use this procedure to install the mirror hard disk into the RAID hard disk cage for the BCM200 and BCM400 systems.
272 Chapter 22 Replacing the hard disk N0060612 N0060612 To install a mirror hard disk into a RAID hard disk cage 1 Install the mirror hard disk into the botto m position of the RAID hard disk cage. 2 Align the hard disk and hard disk cage retaining screw holes.
Chapter 22 Replacing the hard d isk 273 BCM200/400 4.0 Installation and Maintenance G uide Initializing the hard disk in a single-disk configuration The BCM system is normally initialized prior to shipment.
274 Chapter 22 Replacing the hard disk N0060612 N0060612.
Chapter 23 Replacing or u pgrading a power supply 275 BCM200/400 4.0 Installation and Maintenance G uide Chapter 23 Replacing or upgrad ing a power supply The BCM200 u ses a standard power supply. The BCM400 an d expansion units use either a standard or re dundant power supply.
276 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 Figure 133 Standard power supp ly replacement overview Removing a BCM200 power supply If the standard power suppl y fails, the system is do wn. Use this procedure to remove the stan dard power supply from a BCM200 main unit.
Chapter 23 Replacing or u pgrading a power supply 277 BCM200/400 4.0 Installation and Maintenance G uide 6 Disconnect all cables from the I/O card. 7 Partially remove the base function tray (see “Removing the base fun ction tray” on page 234 ). 8 Remove the screws that secure the MSC guide bracket to the I/O card.
278 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 11 Remove the four power supply chassis scre ws from the back of the main unit (see Figure 136 ). Place the screws in a safe location. Figure 136 Remove the BCM 200 power supply screws 12 Separate the power supply cabl e from the hard disk cable.
Chapter 23 Replacing or u pgrading a power supply 279 BCM200/400 4.0 Installation and Maintenance G uide 3 Secure the power supply to the main unit. Align the power supply mounting holes wi th the holes in the main unit. Install the scre ws at the rear of the main unit (see Figure 137 ).
280 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 Figure 138 Power and hard disk cable rout ing 5 Install the I/O card (see Figure 139 ). The I/O card i nstalls on top of the power supply and IDE cables. Ensure the cables main tain their position as sh own in th e previous step.
Chapter 23 Replacing or u pgrading a power supply 281 BCM200/400 4.0 Installation and Maintenance G uide Figure 140 Install the BCM 200 MSC guide bracket 7 Connect a P1 power cable to the media bay back plane connector. Tie-wrap the excess cable as shown in Figure 141 .
282 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 10 Loop the cables together and tie-w rap to the side of the power supply to remo ve P1, P9, P3, P7/8 excess cable length. Fold the cables to th e rear of the main unit and secure with a tie-wrap.
Chapter 23 Replacing or u pgrading a power supply 283 BCM200/400 4.0 Installation and Maintenance G uide To remove a BCM400 st andard power supply 1 Set up the BCM400 for maintenance (see “Performing a system sh utdown” on page 23 1 ). 2 Disconnect all cables from the fro nt of the base fun ction tray.
284 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 11 Unfasten the exterior and interior power supply support bracket mo unting screws (see Figure 143 ). Place the screws in a safe location. 12 Remove the power supply and support bracket out and away from th e BCM400 main unit.
Chapter 23 Replacing or u pgrading a power supply 285 BCM200/400 4.0 Installation and Maintenance G uide 5 Secure the power cables to the power supply su pp ort bracket with the tie-wrap inserted in step 2 (see Figure 144 ).
286 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 9 Align the mounting ho les in the power suppl y with the cha ssis holes at the rear of the main unit.
Chapter 23 Replacing or u pgrading a power supply 287 BCM200/400 4.0 Installation and Maintenance G uide • “Removing th e PSU status connector jump er” on page 287 • “Installing a redundant .
288 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 To remove the PSU status connector jumper 1 Shut down the system (see “Performing a system sh utdown” on page 23 1 ). 2 Disconnect the BCM400 system from the AC power outlet. 3 Remove the main unit top cover.
Chapter 23 Replacing or u pgrading a power supply 289 BCM200/400 4.0 Installation and Maintenance G uide To install a redundant power supply cage (BCM400 only) 1 Shut down the system (see “Performing a system sh utdown” on page 23 1 ). 2 Disconnect the BCM400 system from the AC power outlet.
290 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 Figure 150 Remove the powe r supply knockout bracket 7 Remove both power supply mo dules from the redun dant power supply cage before you install the power supply in the main unit (see “Removing a po wer supply module” on page 297 ).
Chapter 23 Replacing or u pgrading a power supply 291 BCM200/400 4.0 Installation and Maintenance G uide 13 Position the redundant power supp ly cage in the main unit.
292 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 Figure 153 Install a new cable clamp 18 Run the power supply, auxiliary, and IDE cables to the hard disk. Secure these cables in the new cable clamp. 19 Connect cable runs P2 and P3 to the media bay back plane (see Figure 153 ) as follows: a Bundle the cables together.
Chapter 23 Replacing or u pgrading a power supply 293 BCM200/400 4.0 Installation and Maintenance G uide Figure 154 Install a cable grommet 20 Install the main unit top cover.
294 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 8 Disconnect the power su pply cables from the I/ O card, media bay backplane, and hard disk. 9 Unfasten the cable clamp that holds the powe r and IDE cables in place. The cable clamp is located under the top cover of the platform base chassis.
Chapter 23 Replacing or u pgrading a power supply 295 BCM200/400 4.0 Installation and Maintenance G uide Figure 156 Remove the re dundant power supply cage and support br acket 14 Cut the cable ties that hold the power cables to the power supply support bracket.
296 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 3 Insert the power supp ly modules into the redundant power supply cage at the rear of the mai n unit. a Push on the power supply modu le until the face of the module is flush with the casing.
Chapter 23 Replacing or u pgrading a power supply 297 BCM200/400 4.0 Installation and Maintenance G uide The BCM400 system starts up when you connect the AC power cord. If the system does n ot start and the red Power LED is on, you may need to press the reset button on the base fu nction tray panel to start the system.
298 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 • If you are installing the redu ndant power supply for the first time, remove both power supply modules from the redundant power supply cage. Remove the power supply modules before you install the power supply in the platform base chassis (see Figure 159 ).
299 BCM200/400 4.0 Installation and Maintenance G uide Chapter 24 Replacing data cards and processing hardware This section describes how to rep lace data cards and pro cessing hardware co mponents an.
300 Chapter 24 Replacin g data cards and pr ocessing hard ware N0060612 N0060612 • “To remove a DIMM card” on page 317 • “To install a DIMM card” on page 318 • “To remove the clock/cal.
Chapter 24 Replacing data cards and processing hardware 301 BCM200/400 4.0 Installation and Maintenance G uide Figure 161 Card replacement ove rview To remove the WAN card 1 Shut down the system (see “Performing a system sh utdown” on page 23 1 ).
302 Chapter 24 Replacin g data cards and pr ocessing hard ware N0060612 N0060612 6 Partially remove the base function tray from the main unit . Ensure you do not pinch, stretch, or damage any cables. If required, remove the base functio n tray completely from the main unit (see “Removing the base function tray” on page 234 ).
Chapter 24 Replacing data cards and processing hardware 303 BCM200/400 4.0 Installation and Maintenance G uide To install a repl acement WAN card 1 Disconnect the BCM system from the AC power outlet. 2 Partially remove the base function tray from the main unit.
304 Chapter 24 Replacin g data cards and pr ocessing hard ware N0060612 N0060612 The BCM system automatically in itializes the new WAN card. Yo u can configure the WAN card to meet the needs of your system (in Element Manage r: Configuration > Resources > Network Interfaces ).
Chapter 24 Replacing data cards and processing hardware 305 BCM200/400 4.0 Installation and Maintenance G uide Figure 164 MSC mounting screws 13 Use both hands to carefully hold the card along the side edges. Push the card away from the PCI riser card connector to disconnect the MSC.
306 Chapter 24 Replacin g data cards and pr ocessing hard ware N0060612 N0060612 To install the media services card (MSC) 1 Disconnect the BCM system from the wall power outlet. 2 Attach one end of the grou nding strap to your wrist and the other end to a grounded metal surface.
Chapter 24 Replacing data cards and processing hardware 307 BCM200/400 4.0 Installation and Maintenance G uide 15 Ensure the Status LED on the BCM main unit is solid green.
308 Chapter 24 Replacin g data cards and pr ocessing hard ware N0060612 N0060612 11 Remove the PCI cover plate from the base function tray (see Figure 162 on page 302 ). Place the PCI cover plate in a safe location. 12 Remove the WAN card if applicable (see “To remove the WAN card” on page 301 ).
Chapter 24 Replacing data cards and processing hardware 309 BCM200/400 4.0 Installation and Maintenance G uide 19 Unfasten the modem RJ-11 inte rface mounting screws. Place th e screws in a safe location. 20 Remove the modem RJ-11 in terfa ce from the base function tray.
310 Chapter 24 Replacin g data cards and pr ocessing hard ware N0060612 N0060612 Figure 167 Modem port label 7 If applicable, install the modem card guide pin on the main card. Ensure the modem card guide pin aligns with the correct opening on the main card (see Figure 168 ).
Chapter 24 Replacing data cards and processing hardware 311 BCM200/400 4.0 Installation and Maintenance G uide 13 Install the MSC in the correct PCI riser card connector.
312 Chapter 24 Replacin g data cards and pr ocessing hard ware N0060612 N0060612 Figure 169 PEC replacement ov erview Warning: Incorrect handling of the PEC during installation could result in loss of telephony programming.
Chapter 24 Replacing data cards and processing hardware 313 BCM200/400 4.0 Installation and Maintenance G uide To remove the processo r expansion card (PEC) 1 Ensure you have a current data backup of your system (see “Using the backup and restore utility” on page 248 ).
314 Chapter 24 Replacin g data cards and pr ocessing hard ware N0060612 N0060612 Figure 170 Remove the pr ocessor expansion card (PEC III ) Installing a processor expansion card (PEC) When you replace or add PECs, ensure you follow the directions for sh utting down the system.
Chapter 24 Replacing data cards and processing hardware 315 BCM200/400 4.0 Installation and Maintenance G uide To install a PEC 1 Disconnect the BCM system from the AC power outlet. 2 Attach one end of the grou nding strap to your wrist and the other end to a grounded metal surface.
316 Chapter 24 Replacin g data cards and pr ocessing hard ware N0060612 N0060612 The BCM system is equip ped with 256 MB of random access memory (RAM). The memory resides on a dual in-line memory modu le (DIMM) on the main card. The main card contains space to add a second DIMM, or you can upgrade the existing DIMM.
Chapter 24 Replacing data cards and processing hardware 317 BCM200/400 4.0 Installation and Maintenance G uide To remove a DIMM card 1 Shut down the system (see “Performing a system sh utdown” on page 23 1 ). 2 Disconnect the BCM system from the AC power outlet.
318 Chapter 24 Replacin g data cards and pr ocessing hard ware N0060612 N0060612 To install a DIMM card 1 Position and correctly align th e new DIMM (edge connectors first) into the connector. 2 Carefully and firmly press down on the top of the DIMM card with your thumbs.
Chapter 24 Replacing data cards and processing hardware 319 BCM200/400 4.0 Installation and Maintenance G uide The clock/ca lendar battery supplie s the power required to keep th e CMOS information current if there is a power failure. Figure 174 prov ides an overview of the process of replacing this component.
320 Chapter 24 Replacin g data cards and pr ocessing hard ware N0060612 N0060612 5 Partially remove the base function tray from the main unit. Do not crimp, stretch, or damage the cables or connecto rs. 6 Remove the base function tray bezel. See “To remove the base function tray bezel” o n page 237 .
Chapter 24 Replacing data cards and processing hardware 321 BCM200/400 4.0 Installation and Maintenance G uide To install a new clock/calendar battery 1 Remove the old battery. See “To remove the clock/calendar battery ” on page 319 . 2 Ensure you have the pos itive side of the battery facing up when you position it in the socket.
322 Chapter 24 Replacin g data cards and pr ocessing hard ware N0060612 N0060612.
Chapter 25 Replacing or installing a cooling fan 323 BCM200/400 4.0 Installation and Maintenance G uide Chapter 25 Replacing or installing a cooling fan This chapter describes how to replace a cooling fan in the BCM200 and BCM400 main unit .
324 Chapter 25 Replacing or installing a cooling fan N0060612 N0060612 Figure 176 Cooling fan replac ement overview Removing a BCM400 cooling fan Use this procedure to remove th e cooling fan s in a BCM400 standard or red undant feature option (RFO) configuration.
Chapter 25 Replacing or installing a cooling fan 325 BCM200/400 4.0 Installation and Maintenance G uide Figure 177 Remove the BCM 400 fan access panel 5 Disconnect the I/O card fan cables (see Figure 178 ). For the BCM400 RFO configuration, disconnect both fan cables from the I/O card.
326 Chapter 25 Replacing or installing a cooling fan N0060612 N0060612 Figure 179 Remove the sn ap rivets from the BCM400 fan access panel 7 Lift the fan away from the fan access panel and place it in a safe location. 8 Repeat steps 6 and 7 to remov e the redundant fan on the BCM400 RFO configuratio n.
Chapter 25 Replacing or installing a cooling fan 327 BCM200/400 4.0 Installation and Maintenance G uide 2 Attach the fan to the fan access pa nel using the four plastic rivets. a Align the fan chassis mounti ng holes with the holes in the fan access panel (see Figure 180 ).
328 Chapter 25 Replacing or installing a cooling fan N0060612 N0060612 Figure 182 Connect the fa n cables to the I / O card 4 Mount the fan access pane l to the main unit (see Figure 183 ): a Tip the top of th e fan access panel toward you. b Insert the bottom lip of the fa n access panel in the main unit.
Chapter 25 Replacing or installing a cooling fan 329 BCM200/400 4.0 Installation and Maintenance G uide 5 Restore the BCM system to oper ation. For details, refer to “Restarting the system after maintenance” on page 232 . The BCM system starts up when you connect th e AC power cord.
330 Chapter 25 Replacing or installing a cooling fan N0060612 N0060612 Figure 184 Disconnect th e BCM200 fan cable from t he I/O card 6 Remove the fan at the rear of the main unit (see Figure 185 ): a Remove the snap rivets tha t ho ld the fan to the main unit.
Chapter 25 Replacing or installing a cooling fan 331 BCM200/400 4.0 Installation and Maintenance G uide Installing the BCM200 cooling fan Use this procedure to install a co oling fan in a BCM200 main unit. To install a BCM200 cooling fan 1 Place the new fan in proper location in the BCM20 0 main unit.
332 Chapter 25 Replacing or installing a cooling fan N0060612 N0060612 7 Test the direction of t h e fan exhaust air flow to determine if the fan is correctly installed. a Hold a piece of paper or your hand close to the fan exhaust. A correctly installed fan blows air away from the main unit.
Chapter 25 Replacing or installing a cooling fan 333 BCM200/400 4.0 Installation and Maintenance G uide Figure 187 Fan screws location in expansion unit, 2.
334 Chapter 25 Replacing or installing a cooling fan N0060612 N0060612 Installing an expan sion unit fan To install an expansion unit fan 1 Place the fan in the expansion unit so that the label faces the back wall of the unit. 2 Align the screw holes in the fan with the screw holes in th e expansion unit and attach the fan.
Appendix A DTM w iring chart 335 BCM200/400 4.0 Installation and Maintenance G uide Appendix A DTM wiring chart The digital telephone line is conn ected to the digital trunk module (DTM) through th e RJ-48C jack on the front of the medi a bay module (MBM) (see Figure 189 ).
336 Appendix A DTM wiring ch art N0060612 N0060612.
Appendix B BRIM wiring chart 337 BCM200/400 4.0 Installation and Maintenance G uide Appendix B BRIM wiring chart The digital BRI ISDN lines are co nnected to the BRIM through the RJ-45 jacks on the front of the media bay module (MBM) (see Figure 190 ).
338 Appendix B BRIM wiring chart N0060612 N0060612.
Appendix C GATM wiring chart 339 BCM200/400 4.0 Installation and Maintenance G uide Appendix C GATM wiring chart Analog telephone lines are conn ected to the GATM4 o r GATM8 through the RJ-21 connector on the front of the med ia bay module (MBM) (see Figure 191 ).
340 Appendix C GATM wiring chart N0060612 N0060612 Table 88 lists the wiring details for th e RJ-21 connector on the GATM8. Aux 50 Tip Violet- Slate 25 Ring Slate-Violet Note : The Aux port supports full data speeds. When the li ne is in use by an analog device, the icon is lit on the phone to indicate it is in use.
Appendix C GATM wiring chart 341 BCM200/400 4.0 Installation and Maintenance G uide 8 39 Tip Black-Brown 14 Ring Brown-Black — 40 No connection Black-Slate 15 No connection Slate-Black .
342 Appendix C GATM wiring chart N0060612 N0060612.
Appendix D 4x16 wiring charts 343 BCM200/400 4.0 Installation and Maintenance G uide Appendix D 4x16 wiring charts You can connect up to 4 analog telephone lines an d up to 16 digital tele phones to the 4x16 media bay module (MBM).
344 Appendix D 4x16 wiring charts N0060612 N0060612 Table 90 lists the wiring details for the RJ-21 con nector on the 4x16 MBM. Table 90 4x16 MBM RJ-21 connector wirin g (Sheet 1 of 2) Set Pin Connect.
Appendix D 4x16 wiring charts 345 BCM200/400 4.0 Installation and Maintenance G uide . . . . . . . . . . . . — 50 No connection Violet-Slate 25 No connection Slate-Viole t Table 90 4x16 MBM RJ-21 co.
346 Appendix D 4x16 wiring charts N0060612 N0060612.
Appendix E DSM16 and DSM32 wiring charts 347 BCM200/400 4.0 Installation and Maintenance G uide Appendix E DSM16 and DSM32 wiring charts Digital telephones, such as the Business Series Te lephones, are connected to a digital station module (DSM16 or DSM32) through the RJ-21 connectors on the fron t of the media bay modules (MBM).
348 Appendix E DSM16 and DSM32 wiring charts N0060612 N0060612 6 31 Tip Red-Blue 6 Ring Blue-Red 7 32 Tip Red-Orange 7 Ring Orange-Red 8 33 Tip Red-Green 8 Ring Green-Red 9 34 Tip Red-Brown 9 Ring Bro.
Appendix F ASM8, ASM8+, a nd GASM8 wiring chart 349 BCM200/400 4.0 Installation and Maintenance G uide Appendix F ASM8, ASM8+, and GASM8 wiring chart Analog telephony devices, such as single-line tele.
350 Appendix F ASM8, ASM8+, and GASM8 wiring chart N0060612 N0060612 . . . . . . . . . . . . — 50 No connection Violet-Slate 25 No connection Slate-Violet Table 92 ASM RJ-21 connecto r wiring (Sheet.
351 BCM200/400 4.0 Installation and Maintenance G uide Appendix G Market profile attributes This section describes some of the differences in the market profile attributes. These attributes are based on the market profile that you select when you configure the system.
352 Appendix G Market profile attr ibutes N0060612 N0060612 FEM MBM–Norstar trunk cartridge combinations Norstar trunk cartridges can be connected to th e BCM system using the fiber expansion mo dule (FEM). The following table provides a cross-re ference between market profiles and the Norstar trunk cartridges you can connect to the FEM.
Appendix G Market profile attributes 353 BCM200/400 4.0 Installation and Maintenance G uide Time zones and language information This section provides informatio n about time and d ate format and language support for Central America and South America.
354 Appendix G Market profile attr ibutes N0060612 N0060612 The format of th e time and date changes are based on the prime language of the market profile.
Appendix G Market profile attributes 355 BCM200/400 4.0 Installation and Maintenance G uide Caller ID display formats The Caller ID function is supported o n telephones that p rovide a display window. Caller ID formats consist of the name and number of the callin g party.
356 Appendix G Market profile attr ibutes N0060612 N0060612 Telephony feature settings Conference tone supported Yes Yes Yes No Yes No Held line reminder After 30 seconds Off Off Off Off Off Delay rin.
Appendix G Market profile attributes 357 BCM200/400 4.0 Installation and Maintenance G uide Service modes Ringing service mode Off Off Off Off Off Off Ringing service trunk ans Yes Yes Yes Yes Yes Yes.
358 Appendix G Market profile attr ibutes N0060612 N0060612 Note: The field for number of rings is hidden in default mode (disabled). When you enter a valu e for call forward delay, the field for number of rings becomes visible with the given default value.
Appendix G Market profile attributes 359 BCM200/400 4.0 Installation and Maintenance G uide Telephony feature settings Conference tone supported N oY e s N oN oN oY e s Held line reminder Off O ff Off.
360 Appendix G Market profile attr ibutes N0060612 N0060612 Service modes Ringing service mode Manual Manual Off Off Off M anual Ringing service trunk ans Yes Yes Yes Yes Yes Yes Restriction service m.
Appendix G Market profile attributes 361 BCM200/400 4.0 Installation and Maintenance G uide Note: The field for number of rings is hidden in default mode (disabled). When you enter a valu e for call forward delay, the field for number of rings becomes visible with the given default value.
362 Appendix G Market profile attr ibutes N0060612 N0060612 Protocols Digital trunking protocols ISDN DASS2 DPNSS ISDN DASS2 DPNSS ISDN ISDN DASS2 DPNSS ISDN DASS2 DPNSS ISDN DASS2 DPNSS BRI trunk pro.
Appendix G Market profile attributes 363 BCM200/400 4.0 Installation and Maintenance G uide Service times Night Sta rt 23:00 End 07:00 Start 23:00 End 07:00 Start 23:00 End 07:00 Start 23:00 End 07:00.
364 Appendix G Market profile attr ibutes N0060612 N0060612 Public OLI Unknown number length Variable Variable N/A Varia ble Variable Variable Local number length Variable Variable 7 Variable Vari abl.
Appendix G Market profile attributes 365 BCM200/400 4.0 Installation and Maintenance G uide Protocols Digital trunking protocols ISDN DASS2 DPNSS ISDN DASS2 DPNSS ISDN DASS2 DPNSS ISDN DASS2 DPNSS ISD.
366 Appendix G Market profile attr ibutes N0060612 N0060612 Service times Night Start 23:00 End 07:00 Start 23:00 End 07:00 Start 23:00 End 07:00 Start 23:00 End 07:00 Start 23:00 End 07:00 Evening St.
Appendix G Market profile attributes 367 BCM200/400 4.0 Installation and Maintenance G uide Public OLI Unknown number length Variable Variable Varia ble Variable Variable Local number length Variable .
368 Appendix G Market profile attr ibutes N0060612 N0060612 Global analog trunk parameters This section contains information for the GAT M4 and GATM8 MBMs. Th e information in the tables applies to downloaded prof iles only ; it is not applicabl e to DIP switch modes.
Appendix G Market profile attributes 369 BCM200/400 4.0 Installation and Maintenance G uide Poland Yes [1] Polish ASS_ 1_v1.doc [2] ITU-T Telecommunication Standardization Sector of ITU Supplement2 Se.
370 Appendix G Market profile attr ibutes N0060612 N0060612 Table 103 Call supervision parameters Market profile Call superv ision Link/flash time (ms) OSI time (ms) Force on-hook time (ms) Wetting ti.
Appendix G Market profile attributes 371 BCM200/400 4.0 Installation and Maintenance G uide GASM8 paramete rs This section contains information for the GASM8 MBM. Global analog stations are not supported in the following market profiles: Brazil, CALA, Denmark, France, Germany, Holland , Italy, No rway, PRC, Spain, Sweden, Switzerland, and Taiwan.
372 Appendix G Market profile attr ibutes N0060612 N0060612 Global No (North American based A-law) North America N/A 600 3 dB CCITT A-law Hong Kong No (North American based mu-law) North America N/A 6.
Appendix G Market profile attributes 373 BCM200/400 4.0 Installation and Maintenance G uide Table 106 Loop interf ace and call supervision parameters Market profile Loop interface Call supervision Loop current limit Ringing frequency Ringing amplitude Min.
374 Appendix G Market profile attr ibutes N0060612 N0060612 ISDN line services Table 108 shows t he ISDN private network services that are supported by BCM 4.0 . Table 109 shows the network-based IS DN supplementary serv ices and the features available for each.
Appendix G Market profile attributes 375 BCM200/400 4.0 Installation and Maintenance G uide Analog and digital trunk types Table 110 provid es a description of the types of analog and digital trunks. Note that some of the analog an d digital trunks ar e available only whe n you select specific market profiles.
376 Appendix G Market profile attr ibutes N0060612 N0060612 DPNSS A digital private network signa ling system , which allows phone systems from different manufacturers to be tied together over E1 lines, offering significant enhancements to BCM networking capabilities .
377 BCM200/400 4.0 Installation and Maintenance G uide Index Numbers 1120E IP Phone description 73 1140E IP Phone description 73 2001 IP Phone description 74 2002 IP Phone description 74 2004 IP Phone.
378 Index N0060612 N0060612 by region 355 internal lin es 56 CAP installing 162 SAPS cable 75 Central America, supported language s 354 chassis ground 157 clear to send 157 configuration Element Manag.
Index 379 BCM200/400 4.0 Installation and Maintenance G uide E electrical requirements 88 emergency telephone analog auxiliary jack 55 installing 165 environment standards and specifications 22 enviro.
380 Index N0060612 N0060612 external paging 42 page relay 42 L language South and Central America 354 lease time LAN DHCP scope 200 LED BRIM 82 DTM 80 expansion unit 79 MBM 79 LEDs media bay modules 2.
Index 381 BCM200/400 4.0 Installation and Maintenance G uide numbers of extensions 108 O offset 110 offset configurations 117, 119 one-line display 7100 72 7208 72 output jack 42 P page, external pagi.
382 Index N0060612 N0060612 system capacity 109 system defaults, by region 355 T T1 network interface card 46 telephone wireless LAN over view 74 telephones 7000 72 7100 72 7208 72 7316 72 7316E 73 73.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Nortel Networks 400 4.0 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Nortel Networks 400 4.0 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Nortel Networks 400 4.0 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Nortel Networks 400 4.0 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Nortel Networks 400 4.0, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Nortel Networks 400 4.0.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Nortel Networks 400 4.0. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Nortel Networks 400 4.0 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.