Manuale d’uso / di manutenzione del prodotto 5992 del fabbricante NCR
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NC R 599 2 Sign atur e Capture Plus Release 1.0 User's Guide B005-0000- 1108 Issue C.
The p roduct de scribe d in this b ook is a licen sed product o f NCR Cor poration . IBM is a registered trad emar k of Inter national B usiness Machi nes, I nc. It is the policy of NCR Corporation (NCR) to i mp rove produ c ts as new te chn olo g y, components, sof twa re, and fir mware bec ome av ailable.
User' s Gui de i Table of Con tents Chapter 1 O verview Intr od uc ti on .................................................................. 1- 1 Phy si ca l De sc r ipt io n ..................................................... 1-2 5992 Model C o nf igurati ons .
ii User 's Guide Connecting and Disc onnecting the NCR 5992 St ylus and Host Cab le ............................................ 3-5 Connecting the NCR 5992 to the NC R 7452/3 Wo rksta tion.........................................................
User 's Guide iii MSR Test ................................................................. 6- 7 IBM 46x x Te st.......................................................... 6- 9 Ho st RS 2 32 T est .................................................
iv U ser's Guid e.
User' s Gui de v Revision Record Issue Date Remark s A Apr 99 First issue BO c t 9 9 R e v i s i o n C July 00 Added K150 security and IVI Check mate Keyfac support in C hapter 6.
vi Use r's Gu ide Radio Frequency Inter f erence S tatements Fed e ral Com munica tio ns Co mmiss ion (FCC ) Informati o n to User This equipment has been tested an d found to c omp ly with the limits f or a Cla ss A digital devi ce, pursuant t o Part 15 of F CC Rules .
1-1 Chapte r 1 Over view Introductio n The NCR 599 2 Signature Capture Pl us unit i s designed to speed up credit c ard and other pa y ment method s in the point of servic e (POS) environment. Your c ustomers use a stylus to authorize tran sactions without paperwork.
1-2 Overv ie w Physical Description The basic 5992 includes the s ignature c ap tu re u nit, a s ty lus as s em bly, an in t e r f a c e c a bl e , an d a p o w e r m o d u l e, as s h o w n be l o w .
Overv iew 1-3 Encr y p t io n key co de s a n d ot h e r se cu r it y fact o r s ar e set at t h e fact or y. Spe ci al enc rypti on ke ys a re set by your syst e m admi nistra tor or lo cal clearin g fin an cial in s tit u tio n .
1-4 Overv ie w Power Mod ul e The pow er modul e is a Cl ass 2 pow er suppl y. It i nclud es an ac pl ug that connec ts to the wall outl et, plu s a cab le that s upplie s +12 volts DC to the 5992. Functional Descr iption The 5992 c ombines a g raphic liquid crystal display (L CD ) with a transparent di gitizer.
Overv iew 1-5 • collect s t h e cu s t ome r 's s ign a t u r e. • prints the signature on the c usto mer's receipt • handles storage of the electronic transaction record and s ig natu.
1-6 Overv ie w IBM -E IA-485 The 5992 s u pports the f uture release of the IBM EIA-485 p rotocol for direct c onnection to an IBM 468x terminal. T h e EIA-485 interface supports a 187,5 00 bps da ta rate using hal f-duplex, a synchronous mode. The d ata format i s eight data bits, one start bi t, one poll/select bit and tw o stop b its.
2-1 Chapte r 2 Availab le Softwa re Softwar e Products The software avai labl e for the N CR 5992 is provided on 3.5" D OS disk et t es. Th is s oftwa re in clu d es the fo llowin g produ cts: • 5991/2 Utilities (not available in Canada) (Order number G370-1123-0100): • 5991 unit test utility • WI NF ORM.
2-2 Av ai labl e Software • Co mmu n icatio n m odu le, wh ich p ro vide s t he RS-2 32 communications interface to the 5992 • Ut ility m o du le, wh ich p rov id es s amp le pr ogra m in t erfa ce routines to the 5992 Fu rt h er inform at ion about this softwa re is p rov ide d in the Developer' s Guide, B005-0000-1107 .
3-1 Chapte r 3 Installation The NCR 59 92 ca n be ins t alle d by a pers on wh o ha s main te n a n ce tech n icia n s k ills a n d is familia r wit h t h e host sys t e m. The instal ler must know where to ins tall the 5992, which ho st work s t a t ion to us e, and wh ich o f the work s tat ion ' s comm unica t ion por ts to u se.
3-2 Ins tallat ion Power Considerations Your 599 2 shoul d b e ord er ed w ith eith er a n AC po wer modul e or a host p ower adapter kit. 5945-K020-V001 Power Supply : (120V, 60Hz US/Ca n ada) 5945-K.
Ins tallat ion 3-3 Envir onmental Considerations The fo llowin g ta ble lis ts t h e env ironm e n ta l lim its and rest rict ion s of the 5992. Operati n g Storag e Transi t Tempe rature (dry bulb) 3.
3-4 Ins tallat ion Inv entor y Before beg in n in g in st a llat ion , mak e sure you h av e receive d a ll of the required modules to in stall the 5992 .
Ins tallat ion 3-5 Conn ect i ng an d Di sco nnect i ng th e NC R 5 992 St ylus a nd Ho st Cabl e This se ct ion p ro vid es ste p -by -ste p in s truct ion s on h ow to conn e ct t h e stylus and host cab le to the NCR 5992 un it.
3-6 Ins tallat ion 3. Rou te the cabl e through th e " L" Shaped Cable Guide, and p ush the cab le d own thro ugh t he Cabl e Retenti on Tab s to hol d in pl ace. 4. Slide the stylu s into the Holder on the s ide of the NCR 5992 unit. No te : The NCR 599 2 ho st cab le should be c onnected after the st y lus.
Ins tallat ion 3-7 5. Rou te the cabl e through th e " L" Shaped Cable Gu ide , and push t he cable dow n through the Ca ble Retent io n Tabs to hold in pla ce . No te : The NCR 599 2 ho st cab le should be c onnected after the st y lus. Th e hos t ca ble is t h ick e r and will k e ep the sty lus cable in pla ce.
3-8 Ins tallat ion Connecting the NCR 5992 to the NCR 7452/3 Workstation Migrating to the new 599 2 Electronic Payment Termin al requires min im a l e ffort . Th e fo llowin g illu s tra tio ns sho w the st eps n ee de d to connect the 5992 to an NCR 7 452/3workstation .
Ins tallat ion 3-9 Configuration 1 5992 Signature Capture Terminal (5992-K100-V001) 5945 RS-232 (9-Pin D shell) Cable (5992-K010-V001) 5945 Power Cable Adapter (5992-K021-V001) To RS-232 Port on workstation 16649 Configur ati on 1: 5992 co n n ected to 7452/3 u si ng 7452 Aux.
3-10 Ins tallat ion Configuration 2 16648 5992 Signature Capture Terminal (5992-K100-V001) 5945 RS-232 Cable (9-Pin D Shell (5945-K010-V001) 5945 Power Supply (5945-K020-V001) To RS-232 Port on workstation Configur ati on 2: 5992 co n n ected to 7452/3 u si ng 120 VAC power.
Ins tallat ion 3-11 Configuration 3 16650 RS-232 Serial Port Extender (5945-K090-V100) 7452/3 Power Adapter Cable (5945-K021-V100) RS-232 Expander Cable (5945-K091-V100) 5992 Signature Capture Terminal (5992-K100-V100) To RS-232 Port of Workstation Configur ati on 3: 5992 co n n ected to 7452/3 u si ng port exp ander and Aux Power cable.
3-12 Ins tallat ion Conn ecti ng the NCR 5 992 t o a PC The fo llowin g illu s tra t ion sh o ws t h e steps need e d t o conn e ct the NCR 5992 to a P C . 16848 5992 CAT Host Port DC Power Supply PC %992 CAT Cable and Connector ( MiniDIN 9) 5992 CAT Pen Port Power Supply Connector PC Serial Port PC Serial Port Connector ( DB 9 ) 1.
Ins tallat ion 3-13 3. Plug t he NC R 5992 PC Serial Port Co nnecto r (DB9) into a serial po rt on the back of y our PC. 4. Plug t he DC Po wer Supply into a st anda rd wa ll ou tlet. War n in g: Use o nly the DC Power Supply shipped with you r unit. Using any other p ower supply may damage the NCR 599 2 and will vo id the warranty.
3-14 Ins tallat ion.
4-1 Chapte r 4 Operational Modes Introductio n The NCR 599 2 has tw o primary operational modes: Norm al and Supervisor/Diagnostic . The 5992 also ha s a Maintenance mode that pe rm it s y ou t o mo dify it ’ s operations. I n Normal mode, the 5992 perform s signature capture and other fu n ctions for which it is designed.
4-2 Operati onal M odes • Survey • Promotional messag e • Cust omer di splay • Re ce ip t o f ch a rge d isp la y • Form d ispl ay • Signa ture c aptur e The following illu s tration s show a typical relationsh ip of 5992 fun ct ion s t o various ph a ses of a typica l a p p licat ion p rogra m.
Operati onal M odes 4-3 Super visor Mode Star tup S eque n ce To access the 5992 supervisor mode : 1. The unit must be powered down. 2. Power up the u nit and i mmediately place the st ylus in the ce nter of the 5992 di splay screen. Hol d the s ty lus in thi s position d uring the powe r up as sh own in the illu s tra t ion below.
4-4 Operati onal M odes 4. Select Su pervisor M e nu wi th t he st ylu s or your fing er . 16841 Enter Diagnostic Password: Cancel Clear YES E N T E R NO 1 2 3 4 56 78 9 0 ABC DEF GHI JKL M NO PRS TUV WXY QZ Supervisor Menu Prompts Supervisor Menue Keypad 5.
Operati onal M odes 4-5 Oper atio n Navigating through the Menu Items 16842 Enter Diagnostic Password: Cancel Clear YES E N T E R NO 1 23 4 56 78 9 0 ABC DEF GHI J KL MN O PRS TUV WXY QZ Supervisor Me.
4-6 Operati onal M odes Menu Fl o w The 5992 Sup ervisor Menu al lows 9 i ndividual functi ons to be perfo rm ed . Th ese optio n s dis p lay in th e followin g s equ e n ce: 1. CMDL. Used to download a prog ram or parameters from a P C . 2. FI LE SYSTEM.
Operati onal M odes 4-7 Fil e S ystem The F ile Sys tem opt ions allo w for mod ify in g parame t ers a n d file system mai ntenance functions . The File Sy s Men u contain s the follow in g m enu ite ms : Read, Write, De lete, Co mpress , Space Report, and Ini t S pace .
4-8 Operati onal M odes En te r Re co rd # _ 4. This p rompt requests the record number. The record num ber is us ed to refer to an individual parameter in a gro up of parameters. Type th e record number, and press Enter . The next pro mpt displays: Note: Refer to your 5992 Deve loper ’ s Gu i de for the corresponding record number.
Operati onal M odes 4-9 Enter App # _ 2. The firs t prompt requ ests th e applica tion n um ber. A ll paramete rs for the 5992 applicati on use a pplication n um ber “ 1 ” . Type in “ 1 ” , and pres s Enter . The ne xt prom pt dis play s: Enter Fil e# _ 3.
4-10 Operati onal M odes Enter Dat a: _ 6. Thi s pro mpt req uest s the da ta t hat should be co nta ine d at th e se le cte d loca t ion . For e xamp le, if this loca t ion was inten ded to contain the baud rate , enter t he ba ud (e.g., 9600), and press Enter .
Operati onal M odes 4-11 En te r Re co rd # _ 4. This p rompt requests the record number. The record num ber is us ed to refer to an individual parameter in a gro up of parameters. Type th e record number, and press Enter . The next pro mpt displays: Note: Refer to your 5992 Deve loper ’ s Gu i de for the corresponding record number.
4-12 Operati onal M odes 2. This p rompt request s the class number. The p aram eter class i s either “ public ” or “ p rivate ” . Type one of the following class nu m bers, a nd pr ess Enter . • “ 0 ” for private class. Pri vate parameter s are onl y used by t h e sp ecifie d a p p licat io n .
Operati onal M odes 4-13 L: 4E20 0 F:9 76 4 Press a K ey. . . 3. Two separa te item s di splay : • L: Disp la ys the leng th of t h e sto ra g e spa ce . • F: Displa ys the number of free bytes availab le. 4. Pres s any ke y to return to t he File Sys Menu.
4-14 Operati onal M odes En te r Cf g Si ze Compl ete 4. Th is mess ag e disp lay s wh en t he sp a ce co n figu ra t ion is comp le t e d. Press any ke y to return to t he File Sys Menu.
Operati onal M odes 4-15 Note: Refer to Ch apter 2, “ Pro gramming Co nsi d era t io ns ” in you r NCR 5992 Develo per ’ s G u i d e for de t aile d in form a t ion on the sys tems file spac e. App C onfi g Menu Init Sp ace 1. Select the Init S p ace item from t he Ap p Config Menu.
4-16 Operati onal M odes Super viso r Me nu Chang e Pass wo rd 1. Select C h an ge P as s wor d from the Supervisor Menu, by pressing Enter . En te r Ne w Pa ss wo rd _ 2. Type i n the new passw ord , a nd pres s Enter . Note: Th e default password is “ 263 ” (CME).
Operati onal M odes 4-17 Power Down The p o wer down opt ion is used to power dow n the 5 992 unit. Select the Power Down i tem o n t he Su pervi sor Me nu and pres s Enter . The 5992 will power down and be in an offline st ate. Start Appli cation The start a p p licatio n option is used to s tart the 5992 ap plicati on.
4-18 Operati onal M odes Maintenance Mode When pow er is ap plied to t he 5992, it begin s Power- up diagno stics. If the st at us o f a ll test s i s “ Pas s ed, ” a tone sounds . To enter Maintenance Mode, immediatel y touch th e stylus to the NCR logo at the upper ri g h t corner of the screen .
Operati onal M odes 4-19 Dig i tizer Cali bratio n Calibrati on of the di gitizer is do ne at the factory and should never require readj ustment. If you experience a digitizer trac king problem, contact an N CR service re presentative prior to attemptin g any adj ust ment s.
4-20 Operati onal M odes Perf ormi ng Dia gn ost ics The 5992 run s ROM-ba s ed Power-up dia g nos tics automatic ally, and user-s electable di agnostics (also RO M-based) on de m an d. Ext e n d ed diag n ost ics an d diagno s tics lo g s a n d tallie s may be run from the ho st.
Operati onal M odes 4-21 Loadi ng t he Op erati n g Syst em The load o p tion is entered from the M aintenance M ode menu b y touching the st ylus to t he LOAD OPERATING SY STEM selec tion. The load o p t ion esta blis h es co n d itio n s th at pe rmit the 5 9 92 to receiv e a n ope ra ti ng s yste m dow nlo ad fr om t he host .
4-22 Operati onal M odes 7. Selec t the Baud Rate f rom the me nu ( The 599 2 can be manuall y set to 38 . 4Kbps , h o wev e r the diag nos tics and utilit ie s s upp orts up to 19.
5-1 Chapter 5 Troubleshooting Introductio n I n the even t y ou r NCR 5 9 92 is no t working prop erly, you sh ould firs t consult t he follo wing troubles hooting tab les. Find the prob lem you are experiencing in th e Problem column, p er fo rm (in seq u ence ) ea ch of th e actions in t h e So lutio n colu mn .
5-2 Chapter 5 Troubl es hoot i ng Det ail ed Pr obl em Tro ubl es h ooti n g For diagnos tics ins tru ctions, refer to Chapter 6 of this gu ide. Ind i cati on Possibl e Cause Action Disp lay i s dark (bac klight is off). Au tom atic di spla y blank ing activa ted S end Host C ommand.
Chapter 5 Troubl es hoot i ng 5-3 Ind icati on Action Screen con tr ast set improperly Set sc re en con tr a st . 5992 fai lure Try an other 599 2. Conta ct the NCR G lobal Support Center. 5992 fai led OS program me mory test on p ower -up . Improper loading by host.
5-4 Chapter 5 Troubl es hoot i ng Ind icati on Action D isplay doe s n't track the sty lus. Improper calib ra tion. Per form stylus /digit izer tes t. Stylus f ailure. Replace stylus. 5992 fai lure. Try an other 599 2. Conta ct the NCR Suppor t Cent er.
6-1 Chapter 6: Diagnostics Specification Introductio n This chapter de s cribes the diagno s tic test procedures for the NCR 5992, K100 and K150 Signature Ca pture Terminals. T h e purpose of the diagnostics is to isolate failures in f ield installed 5992 ’ s.
6-2 Chapter 6: Di agnost ics Spec ific at ion Note: I f Sup erv is or Menu or Dia gn o s t ics Me n u is no t sele ct e d withi n 10 seconds after ‘ se lf te st ’ , the unit exit s this screen and goe s into the digitizer cal ibration screen.
Chapter 6: Di agnosti cs Specificat ion 6-3 16844 Enter Diagnostic Password: Cancel Clear YES E N T E R NO 1 2 3 4 56 78 9 0 ABC DEF GHI J KL MNO PRS TUV WXY QZ Diagnostics Menu Prompts Diagnostic Menu Keypad 3. An “ Ent e r Diagno sti c s P a s swor d ” prom pt dis plays .
6-4 Chapter 6: Di agnost ics Spec ific at ion Oper atio n Navigating through the Menu Items 16845 Enter Diagnostic Password: Cancel Clear YES E N T E R NO 1 2 3 4 56 78 9 0 ABC DEF GHI J KL MNO PRS TU.
Chapter 6: Di agnosti cs Specificat ion 6-5 Menu Fl o w The 5992 Dia gnos tics Menu allo ws for 16 individual te s ts to b e pe rfor m e d . Th ese t est s d isp la y in t h e followin g seq u ence: 1. KEYPAD TEST : Ver if ies th at e ac h ke y o n the keyp ad i s functioning properly.
6-6 Chapter 6: Di agnost ics Spec ific at ion 14. STYLUS TES T : T ests the styl u s by si gnin g on a bl ank sc reen and checking both the digiti zer and the stylus. 15. LCD CONT RAST : Ad j ust s the LCD con tra st ( li ghter or dar ker ) o n the 5992 di splay screen.
Chapter 6: Di agnosti cs Specificat ion 6-7 Dis play T est The display dia gnostics test t he 5992 dis play screen c hecking that eac h pix e l is fu n ctio n in g p ro per ly . Se lect t h e DISPLAY TEST from the Dia gn o stic s Men u: DISPL AY T EST Pr es s an y ke y .
6-8 Chapter 6: Di agnost ics Spec ific at ion T1 through T3 ( track 1, 2 and 3) accumulate s and di splays the number of tim es a ca rd was succe ss fu lly swip e d and re a d corre ct ly for tha t track. TO T kee ps a r unning tally of how m any car d sw ipes have been perform ed.
Chapter 6: Di agnosti cs Specificat ion 6-9 IBM 46 xx Tes t The IBM 468x, 46 9x diagno s tics test t he 5992 c ommu nication u s ing the RS485 IBM 4680 F eature C protocol.
6-10 Chapter 6: Diagnost i cs Specificat ion Pre ssi ng t he Cancel key during this test returns the IBM 46xx Test screen. The ke yp ad Yes an d No keys are u s ed to na vigate throu g h the ava il abl e d ia gnosti c te st me nus, or pr ess Cancel to ex it the se ssio n and restart the 599 2 applic ation.
Chapter 6: Di agnosti cs Specificat ion 6-11 Note: To ch an g e th e comm u n ica t ion para m eters, press Cancel to return to the HOST screen. The ke ypad Yes an d No keys a r e us e d t o scroll through the available option s .
6-12 Chapter 6: Diagnost i cs Specificat ion Note: The dev ic e can suppo rt spe ed s up to 38 .4Kb ps. H ow eve r , t he sof tw are provi ded b y N CR su pport s up to 1 9.2K bp s. Pre ssi ng t he Cancel key during this test returns the Host screen. Pre ssin g Cancel aga i n ret u r n s the Ho st RS23 2 Te st sc r een .
Chapter 6: Di agnosti cs Specificat ion 6-13 When the de sired option display s, press the Enter key t o accep t tha t para mete r . Pre ssi ng t he Cancel key during this test returns the HOST screen. Pre ssin g Cancel aga i n ret u r n s the Ho st RS23 2 Te st sc r een .
6-14 Chapter 6: Diagnost i cs Specificat ion Note: F or AUX1A p ort testing, a c heck reader co nfigured f or the 5992 can be used. To te s t RS485 AU X1A, a c heck reader config u red for an RS485 IBM 4683 reg ister must be used . To chan ge the co m munication para mete r s, pr e ss Cancel to r e tu r n t o th e A U X 1A s c r e e n .
Chapter 6: Di agnosti cs Specificat ion 6-15 When the de sired rate dis plays, press the Enter key to acc ept that para mete r . Pre ssi ng t he Cancel key durin g this test retur ns the AUX1A screen. Pre ssin g Cancel again returns the DIAGNOSTICS AUX1A RS232 TEST menu .
6-16 Chapter 6: Diagnost i cs Specificat ion The d efaul t baud rate of “ 8 ” d ispla ys. T he keypa d Yes and No keys are us e d to scroll th ro u gh the a va ila ble o p t ions . Th e ava ilable da t a bit options are: • 7 • 8 • 9 When the de sired option display s, press the Enter key t o accep t tha t para mete r .
Chapter 6: Di agnosti cs Specificat ion 6-17 Test Sel ecti o n Select Test from the AUX1B screen. Test 19200 , N 8 The AUX1B port shoul d be con n ected to the PC using the p ort-to-PC test cable that came with y our 5992. A n y terminal progra m (such as Proc omm Plus ® or the ter m inal program from Wi ndows) can be us ed for this te st.
6-18 Chapter 6: Diagnost i cs Specificat ion Baud Rate S el ection Select Baud Ra te f rom the AUX1 B scr een . The di spl ay ch ange s t o: Baud Ra te 19200 The d efaul t baud rate of “ 19200 ” displays . T h e k e yp ad Yes and No ke ys a re use d t o scroll t h roug h th e ava ila ble o p t ions .
Chapter 6: Di agnosti cs Specificat ion 6-19 Pre ssi ng t he Cancel key during this test retur ns the AUX1B screen. Pre ssin g Cancel again returns the DIAGNOSTICS AUX1B RS232 TEST menu . Data Bit S e l ecti on Select Data Bi ts from the AU X1B screen.
6-20 Chapter 6: Diagnost i cs Specificat ion Encr ypti on T est The encry ption dia gnostics te st the security module with a n internally defined account number an d PIN. T he test ma y be done in either Mas ter Session or D UKPT mode. Selec t ENCRYPTION TEST from the DIAGNO ST ICS me nu.
Chapter 6: Di agnosti cs Specificat ion 6-21 ♦ Test Encrypt DU KPT M aster/Session Sessi on Key I ndex Selec t Key C heck V alue ❏ Cana dian ❏ Key Injectio n.
6-22 Chapter 6: Diagnost i cs Specificat ion Securi ty M enu O ption Descr iption Diagn osti cs Secur ity Pressing Ent er will select the displ ayed me nu op tion . ✎ No t e : Press Ye s or No to mov e forw ar d or bac kw ard thro ugh t he m enu opti ons .
Chapter 6: Di agnosti cs Specificat ion 6-23 US M enu O ption Descr iption Secur ity US Pressing Ent er will select the displ ayed me nu op tion . ✎ No t e : Press Ye s or No to mov e forw ar d or bac kw ard thro ugh t he m enu opti ons .
6-24 Chapter 6: Diagnost i cs Specificat ion Test En cryp t DUKPT If D UKP T i s selected, the N CR 5992 performs the enc ryption a n d displays 2 lines .
Chapter 6: Di agnosti cs Specificat ion 6-25 For Ma ster /Se ssi on key s re port e ncr ypted PIN b loc k as a re sult of the enc ryptio n wit h the desi gnated ke y sel ec ted by the index .
6-26 Chapter 6: Diagnost i cs Specificat ion Ke y Ch ec k Va lu e Maste r 2nd Pa rt Displ ays key c hec k val ue f or the se con d part of d ouble le n g th maste r key. Ke y Ch ec k Va lu e Maste r Doub le Displ ays the ke y che ck val ue fo r the entire doubl e length ma s ter key .
Chapter 6: Di agnosti cs Specificat ion 6-27 Ke y Ch ec k Va lu e Sessi on Displ ays the ke y che ck val ue fo r th e ses s ion ke y o f a Ma ster /Se ssio n key pai r. Ke y Ch ec k Va lu e DUKPT The ke y ch eck va lue is defi ned by performing an encryption of all zero s with the o rig in a l DUKP T key inje ct e d in t o th e un it .
6-28 Chapter 6: Diagnost i cs Specificat ion Index Sel ect M enu O ption Descr iption Test En cryp t Index Sel ect Pressing Ent er will select the displ ayed me nu op tion . . Used to indi cate the appro priate key for the Test Encrypt or Key Check V alue verification.
Chapter 6: Di agnosti cs Specificat ion 6-29 Key Inj ection M enu O ption Descr iption Secur ity Ke y In je ct io n Pressing Ent er will select the displ ayed me nu op tion . The NCR 599 2 is desi g n ed to be used wi th the IVICM KeyFac inj ect ion u tilit y , Ve rs io n 5.
6-30 Chapter 6: Diagnost i cs Specificat ion Afte r t h e inde x is ent ere d, t h e unit is re ad y to a ccep t key inje ct ion commands from the KeyFac system.
Chapter 6: Di agnosti cs Specificat ion 6-31 OS Ver s i on The OS ve rsio n diag n ost ics disp la y t h e curre n t ope r at in g sys t e m version number. Select OS VERSI ON from the DIA GNOSTICS menu: Ver: <ve rsio n#> Pr es s an y ke y . . .
6-32 Chapter 6: Diagnost i cs Specificat ion Secur i ty Ver si o n The s e cu ri ty v e rsio n d iag n o st ics disp lay s t h e cur re n t sy st e m s e cu rit y vers io n num ber. Se le ct SECURI TY VERSIO N from t h e DIAGNO ST ICS me nu: Ver: <vers ion# >/<v er#2 >/ <ver# 3> Pr es s an y ke y .
Chapter 6: Di agnosti cs Specificat ion 6-33 Ca librate The ca librat ion d iag n os tics a llow y ou to re -calibra t e t h e digit iz er, maki n g t he di giti zer ’ s coordinates m atch the L C D ’ s. Se le ct CALIB RATE from the D IA GNOSTICS menu: An “ Enter Calibration Pa ssword ” pr om pt di spla ys.
6-34 Chapter 6: Diagnost i cs Specificat ion To uc h th e cr os s wi th your fi nger to st art finge r cali br atio n.
Chapter 6: Di agnosti cs Specificat ion 6-35 Us in g th e NCR 5992 st y lus, t o u ch t h e disp la y e d cros s a n d ho ld it with the sty lus unt il y ou hea r a beep. Th e cross will t h en m ove t o the nex t pos it ion , (t h e bott om left corn er of th e screen ).
6-36 Chapter 6: Diagnost i cs Specificat ion St yl us Tes t The st ylu s di ag nost ic s al lo w yo u to si gn o n t he d ispl ay scre en , checking t hat the di g itizer and st ylus are fu nctioning properly. Sel ect STYLUS TES T from the DIAGNOSTICS menu: X Im medi atel y be gin signin g or wri ti ng on the di spl ay sc reen wit h the st y lus .
Chapter 6: Di agnosti cs Specificat ion 6-37 Co mp . Va lu e= 14 6, Offse t=0 Outpu t Valu e= 146 Press and hold t he Yes key to lig hten the contrast on the display screen. Press and hold the No key to dar ken the c ontrast on the di splay screen. WA RN IN G I f the c o ntrast is se t too dar k, im ages m ay bur n i nto t he LCD scr een.
6-38 Chapter 6: Diagnost i cs Specificat ion Base Li n e/G ai n Prov ide s a nume ric rea do u t to in dica t e comp ens at ion lev els for the di splay scr een . Se le ct BASE LINE/GAIN from t he DIAGNOSTIC S menu : 00 00 00 00 00 00 00 00 82A1 A0 03 9B7 F 73 70 Pr es s an y Ke y.
Chapter 6: Di agnosti cs Specificat ion 6-39 Using the s tylus or yo ur finger, to uch the dis play screen. Where the scre en is t ou che d, a pixel will t u rn on. I f the pix e l t urne d on is n ot approx imately wh ere you to uched the screen, run the C ALIBRA TION diagnostics to recal ibrate the dig itizer.
Index -40 Chapte r 5 Index —A— Ap p lica t ion Soft wa re, 1 -4 AUX1A RS 232 Test, 6-12 AUX1B RS232 Tes t, 6- 15 Au x ilia ry P o wer Ca ble , 3-2 —C— Cable Conf igurati ons, 3-8 Calibrate, 6-.
Index -41 Library Version, 6- 20 — M — Maintena nce Mod e, 4-18 Diagnostic s , 4-20 Load Operating S ys tem, 4-21 Setup, 4-18 MSR Test, 6-6 — N — NCR 5992 Diagno stics Menu Key Features, 6-3 N.
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B005-0000-11 08 Apr . 1999 P rinte d o n recy cled pap er.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il NCR NCR 5992 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del NCR NCR 5992 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso NCR NCR 5992 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul NCR NCR 5992 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il NCR NCR 5992, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del NCR NCR 5992.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il NCR NCR 5992. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo NCR NCR 5992 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
