Manuale d’uso / di manutenzione del prodotto ICE 5700 del fabbricante Hypercom
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ICE 5700 Hardware and Installation Operators Manual Document Revision A 04-04-2001.
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Hypercom Corporation 2851 West Kathleen Road Phoenix, Arizona 85053 USA Corporate T elephone: 602.504.5000 Corporate Fax: 602.866.5380 Corporate Repairs Department: 602.504.5378 Corporate Web Site: www .hypercom.com Copyright 2001 by Hypercom Corporation.
FCC Part 15 (ICES-003) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC (ICES-003) Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Industr y Cana da (IC) Notice NOTICE: The Industry Canada (IC) label identifies certified equipment. This certif ication means that the equipment meets telecommunications network protective, operational, and safety requirements as prescribed in the appropr iate T erminal Equipment T echnical Requirements documents.
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Table of Contents 940310- 001, rev. A Hyperc om Corpo ration vii T able of Contents List of Figure s List of Tables Introd uctio n Guide O rganiza tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents viii ICE 5700 Hardware and Inst allation Op erators Manual 940310- 001, rev. A Chapter 4 Wire less POS T erminal Inter face Functio n Blocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
List of Figures 940310- 001, rev. A Hyperc om Corpo ration ix List of Figures Chapte r 1 Hardware Infor mation Figure 1- 1. ICE 5700 termi nals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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List of Tables 940310- 001, rev. A Hyperc om Corpo ration xi List of T ables Chapte r 1 Hardware Informati on Table 1-1 . Terminal dime nsions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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940310- 001, rev. A Hyperc om Corpo ration xiii Introduction The ICE 5700 Ha rdware and Inst allation Operator s Manual is a comprehen sive guide to working with Hypercom ® I CE 5700 terminal . The ICE 5700 term inal is part of the Hyp ercom Interactive Consum er Environmen t (ICE) fami ly of touch-scree n-based terminals and peripherals.
Introd uctio n xiv ICE 5700 Hardware and Inst allation Op erators Manu al 940310- 001, rev. A Guide Conventions This section provides info rmation to help you understa nd the procedures and concepts present ed in this guide .
Introduction 940310- 001, r ev. A Hypercom Corpo ration xv Series of actions : The greater- t han sign (>) appears in p rocedures indicating a series of simple, related actions using the mouse po inter . The re sulting action ty pically starts a util ity or opens a di alog box.
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Chapter 17 Hardware Information This chapt er provides impor tant informatio n to properly set up and test both the ICE 5 700 terminal. T o prevent damage to the POS term inal and possible personal injury , be sure to read this document before inst alling an ICE termin al.
Chapte r 1 1-2 ICE 5700 Hardw are and In stallation O pera tors Man ual 9403 10-001, rev. A General Safety Precautions This sec tion des cribes gen eral sa fety precau tions tha t must be followe d to ensur e proper i nstallat ion and ma intenance of the PO S produc t family .
Hardware Inf ormation 940310- 001, rev. A Hyperc om Corpo ration 1-3 Security T a mper resi stance i s provide d through the use of intrusion detect ors and a s ecure CPU/RA M modu le that is ho used in a sealed m etal cas e.
Chapte r 1 1-4 ICE 5700 Hardw are and In stallation O pera tors Man ual 9403 10-001, rev. A T ouch-Screen Display The ICE 5 700 termi nal is b uilt around a graphi c touch-s creen th at provides a high de gree of fl exibil ity and an int uitiv e user e nvironment .
Hardware Inf ormation 940310- 001, rev. A Hyperc om Corpo ration 1-5 Thermal Printer The ICE 5 700 termi nal integ rates a h igh-speed, six lines pe r second, th ermal pri nter that p rovides q uiet and troub le-free operation. S ince the thermal printer do es not use a ribbo n, its su pport requiremen t is reduced .
Chapte r 1 1-6 ICE 5700 Hardw are and In stallation O pera tors Man ual 9403 10-001, rev. A Dimensions The dim ensions for the ICE 57 00 are s hown in the following table: Table 1-1. Terminal dimensions Te r m i n a l s Length Wid th Height ICE 5700 9.
Chapter 2 Installation Procedures This section co ntains important information that w ill help properly install ICE 5700 termi nal. Power-Up the ICE 5700 T erminal Use the fol lowing proc edures to power up th e ICE 57 00 terminal . Step-by-Ste p T o power up the ICE terminal: 1.
Chapte r 2 2-2 ICE 5700 Hardw are and In stallation O pera tors Man ual 9403 10-001, rev. A W ARNING Disconnect the AC electric pow er before replacing the printe r module. Do not use an adapter , a power extender adapter , a pow er extender cable, or an AC outlet that does not have a ground connection.
Installation Procedures 940310- 001, rev. A Hyperc om Corpo ration 2-3 Connecting the T elephone Line Use the fol lowing pr ocedures to connec t a teleph one line to the ICE 57 00 termi nal.
Chapte r 2 2-4 ICE 5700 Hardw are and In stallation O pera tors Man ual 9403 10-001, rev. A Self-T est and Diagnostics Immediate ly after powering up the ter minal, a d ouble bee p indica tes that th e termina l has aut omatic ally initia ted its s elf-di agnost ic routi ne.
Installation Procedures 940310- 001, rev. A Hyperc om Corpo ration 2-5 If the term inal is not lo aded with s oftware, th e displa ys show n in the fol lowing ta ble are ty pical.
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Chapter 3 Setup Procedures This chapt er provides setup p rocedures for th e Hypercom ICE 5 700 terminal, in cluding the steps necessary f o r termina l configuration, program load, an d initialization. Please refer to the ICE 5000 PIN Pad Loader Operators Manu al when configuring a terminal for D ebit Processing.
Chapte r 3 3-2 ICE 5700 Hardw are and In stallation O pera tors Man ual 9403 10-001, rev. A 2 Type the terminal ID, then touch Enter on the terminal display, or press Ent er on the terminal keyboard. MERCHANT PROGRA MMING INIT. TE LEPHONE NO Ï A B C D E F CANCEL C LEAR ENTER 3 Type the initialization number, then touch or press Enter .
Setup Procedures 940310- 001, rev. A Hyperc om Corpo ration 3-3 Program Loading the ICE T erminal A program load i s required wh en no soft ware is cur rently in the termi nal. Depen ding on th e software applica tion, a n averag e program l oad takes approxim ately 40 m inutes to compl ete.
Chapte r 3 3-4 ICE 5700 Hardw are and In stallation O pera tors Man ual 9403 10-001, rev. A Initialize the ICE T erminal After the terminal receive s a new progr am load, an init ializatio n is req uired to start the ter minal operatio ns.
Setup Procedures 940310- 001, rev. A Hyperc om Corpo ration 3-5 Loading Printer Paper Use the fol lowing pr ocedur es to instal l pape r in the ICE 5700 term inal. Step-by-Ste p T o load the p rinter pap er in the ICE 570 0: 1. Open the printer paper co ver on the back of the ICE 5 700 printer .
Chapte r 3 3-6 ICE 5700 Hardw are and In stallation O pera tors Man ual 9403 10-001, rev. A Figu re 3-2. ICE 570 0 printer pa per install ation 4. At the main terminal displa y , touch Te r m i n a l M e n u . 5. T ouch the arr ow . The T erminal Main menu prompt appear s.
Chapter 4 W ireless POS T erminal Interface The ICE 5 700, 90 0 MHz w ireless P OS termin al in terface sy stem offers a hig h level of custom er conveni ence and r educes the time requi red to proces s a POS tran sact ion.
Chapte r 4 4-2 ICE 5700 Hardw are and In stallation O pera tors Man ual 9403 10-001, rev. A Operation The ICE 5 700 900 MHz wirele ss PO S termin al inter face syste m is des igned to be transpa rent to the user .
Wireless POS Terminal Interface 940310- 001, rev. A Hyperc om Corpo ration 4-3 Basic Sy stem Figure 4- 1 shows the basic ICE conf iguratio n. The term inal tra nsceive r should b e less th an 100 feet from the p eripheral termina l device.
Chapte r 4 4-4 ICE 5700 Hardw are and In stallation O pera tors Man ual 9403 10-001, rev. A 3. Insert the male conne c tor o n the 12-foot cable from the terminal tran sceiver into th e female connector on the single - unit adapter cable.
Wireless POS Terminal Interface 940310- 001, rev. A Hyperc om Corpo ration 4-5 Installi ng Extended Basic Cov erage Area Use this procedure for instal ling the e xtende d basic co verage w ireles s hardware . Step-by-Ste p T o install the exten ded basic coverag e area: 1.
Chapte r 4 4-6 ICE 5700 Hardw are and In stallation O pera tors Man ual 9403 10-001, rev. A Large-Area Cover age If the are a to be ser viced is too la rge for the e xtende d basic co verage, confi gure the s ystem fo r large- area co verage. (S ee Figu re 4-3.
Wireless POS Terminal Interface 940310- 001, rev. A Hyperc om Corpo ration 4-7 4. Insert t he 24-V olt power cable f rom the power supply , Hyperco m P/N 870003-001, into th e terminal transceiver in terface receptacle mark ed Power . Insert th e AC power cable fr om the power supply into an appro priate AC receptacle.
Chapte r 4 4-8 ICE 5700 Hardw are and In stallation O pera tors Man ual 9403 10-001, rev. A Inst allati on Example s Figures 4-5 thro ugh 4-7 a re insta llation e xamples.
Wireless POS Terminal Interface 940310- 001, rev. A Hyperc om Corpo ration 4-9 Figure 4- 6. Exten ded bas ic exampl e.
Chapte r 4 4-10 ICE 57 00 Hardw are and In stallation Opera tors Man ual 9403 10-001, rev. A Figure 4-7. La rge area example.
Index 940310- 001, rev. A Hyperc om Corpo ration I-1 Index Numerics 24-Vollt power ca ble . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 A AC adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 power cable . . .
Index I-2 ICE 57 00 Hardw are and In stallation Opera tors Man ual 9403 10-001, rev. A S SAM smart card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
W e W elcome Y our Comments Please f ax this page with your co mmen t s to Hypercom Corpo ration at 602 .504.4990. Document Number: 940310 -001, rev A 1. In one wor d, how would you describe this guide? ________ _______________ ______________ 2. How do you use th is gu ide? I rea d it from begin ning to end.
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Document Nu mber 940310-001, rev A Printed in the USA.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Hypercom ICE 5700 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Hypercom ICE 5700 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Hypercom ICE 5700 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Hypercom ICE 5700 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Hypercom ICE 5700, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Hypercom ICE 5700.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Hypercom ICE 5700. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Hypercom ICE 5700 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
