Manuale d’uso / di manutenzione del prodotto 7883 del fabbricante NCR
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RealScan 7883 Inst allation and Owner Guide 12623 497-0424789 Release F April 2004 Information Products RSD-Atlanta.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 2 of 75 The program products described in th is book ar e licensed prod ucts of NCR Corporation. It is the policy of NCR to improve pr oducts as ne w technol ogy, com ponents, soft ware, and firm ware become available.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 3 of 75 NCR Compone nts ........................................................................................................ 39 METTLER TOLEDO Com ponents .................
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 4 of 75 Hex E .......................................................................................................................... .7 5 Hex F ............................
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 5 of 75 Obt aining Additional Information Other Information Pro ducts Order Number Title B005-0000-1436 NCR RealScan 7883 Use.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 6 of 75 NCR RealScan 7883 Mountings The NCR RealScan 7883 Scanne r is a small, compact laser s canner availabl e in two model s . The RealScan 7883-1000 has many of the same features fou nd in larger scanners.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 7 of 75 Inst allation Instructions When installing a RealScan 7883 , it is recommended that you first mount the Power Supply an d run all the cables.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 8 of 75 S tep 1 - Inst alling Power Supply and Interface Cables Connecting the Cables to an NCR RealScan 7883 The NCR RealScan 7883 is po wered through an extern al Power Supply.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 9 of 75 7883-1000 USB Interface Connection Connecting a RealScan 7883-1000 Scan ner to a USB port on a host terminal requires a special cab le. One end of the Dongle Adapter Cable connec ts to the host term inal.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 10 of 75 J3 in the Interface Box on the end of the Dongle Adapte r Cable contains a shunt th at must be correctly installed for the host term inal. The cable is shipped from the factory with a shunt on pins 3 and 4.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 11 of 75 For connecting to IBM and NCR terminals a latchin g or USB Plus Power cable should be used. 1416-C895-0050 - Cab le - USB IBM, Latching For connecting to PC’s, non -NCR/IBM terminals and N CR term inals without the USB Plus Power connector use cable below.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 12 of 75 Special Installations RS-232 Peripherals The RealScan 7883 includes two auxiliary RS-232 ports.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 13 of 75 the RealScan 7883. Programming the RealScan 7892 Set the RealScan 7892 commun ication parameters to match th e requirements of the RealScan 7883 auxiliary port.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 14 of 75 1. FACTORY DEFAULT 2. RS232, 7 DATA, 1 STOP, SPACE PARITY 3. Prefixes / Code 39 - a, Code 128 - f, Code I 2of 5 - b 1. Default Data Format 2. UPC-A Prefix A 3. UPC-E Prefix E 4.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 15 of 75 S tep 2 - Setting Program Parameters and V e rifying Host Connection Now you need to tu rn on the NCR RealS can 7 883. First loa d new firmwar e if needed t hen make any necessary prog ram changes.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 16 of 75 Programming Defaults Scanning the Default pr ogramm ing tag sets m ost program param eters to the default program med at the factory . The original define d default value s are shown in the cha rt bel o w.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 17 of 75 18 Bar Codes – 5 RSS Enable Disable Scans Required On RSS 14 1 Scans Required On RSS E 1 UCC1128 Emulation Mode No.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 18 of 75 Programming for USB Connection The RealScan 788 3 Scanner m ust be properly programm ed for USB. Program ming and cabl ing depends on whether t he unit is a 7883-1000 or 788 3-1200.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 19 of 75 3. Hex 1 , Hex 0 , Hex D - sets the communication protocol to IBM USB. 4. Hex 4 , Hex 8 , Hex 5 – turns off configuration me ssage processing. 5. Change any o ther parameters as required by the host terminal.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 20 of 75 19257 0192 1234 5698 7457 3202 0000 9939 0200 296 Enabling RSS 1. Turn on the circuit breaker to the RealScan 7883. 2. Enable the Reduced Space Symbology fe ature by scanning the following sequence of programming tags.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 21 of 75 Scan Sample Tags Now you should scan some sample tags to verify that the RealScan 7883 is communicating with the host terminal. Following are four good tag s that you can use.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 22 of 75 Determining Label Quality Many labels in a typical retail environ ment are unreadab le.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 23 of 75 S tep 3 - Setting RealScan 7883 Scan Zone The scan zone on a NCR RealScan 7883 Scanner ca n be set to horizo ntal or vertical . Changi ng the scan zone changes t he angle of the scan lines coming from the scanner.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 24 of 75 Horizontal - Pass-by Scanning This installation provides the most efficient way to scan items.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 25 of 75 Vertical - Presentation Scanning from Top This installat ion is use d on small checkout cou nt ers that do not have enoug h r oom for pass-by scannin g.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 26 of 75 S tep 4 - Mounting the RealScan 7883 The RealScan 788 3 can sit vert ically on the checkstand, be m ounted vertic ally in a Verti cal Mounting B racket, or be mounted ho rizontally i n the checkstand.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 27 of 75 3. Install two L atch Clips – horizontal installation only . These clips secure the RealScan 7883 to the Plastic Top Plate in case something falls on the assembled unit.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 28 of 75 Vertical Mounting Bracket Laser Scan Direction Laser Scan Direction Laser Scan Direction Vertical Moun t Brac ke t S.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 29 of 75 Checkstand Cutout 1. Put the RealScan 7883 i nto the hole in the checkstand. Diagrams in NCR RealScan 7883 Specifications show the various dime nsions of the hole. 2. Align the RealScan 7883 to the Checkstand .
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 30 of 75 Operating the Scanner The NCR RealScan 7883 is a fixed position device that is not handled or moved by the operator during operation. It is maintained and serviced by trai ned se rvice personnel only.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 31 of 75 Cleaning the Scanner Keeping the scan window s clean helps keep the r ead rate exception a lly high .
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 32 of 75 Correcting Scanner Problems When the Real Scan 7883 is fi rst turned o n, several diagn ostic tests are r un to check t he status of va rious com ponents. If a failure occurs, a series of beeps an d flas hes of the Gree n St at us Indi cat or identi fy it .
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 33 of 75 There are other conditions that are not iden tified by the diag nostics when you turn on the RealScan 7883. The following chart identifies some of th e more comm on problem s.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 34 of 75 Interface Information Interface Connector 20151 10 1 1 2 3 4 5 6 7 8 9 10 NC NC NC NC NC NC TMPWR TRA TRB GND DSR (I.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 35 of 75 Communications Protocol The Comm unications Protoc ol function identifies the communi cations protoc ol the RealScan 7 883 is using. Sca n the Diagnostics Mode and Hex 3 pro gramming t ags (must be first tags sca nned afte r applyin g power).
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 36 of 75 NCR RealScan 7883 Specif ications Checkstand Hole – RealScan 7883 Horizontal Mount 11981 E SIDE VIEW C Item Flow D C D E A BC D E 8 5/8 in. 21.91 cm 8 5/8 in. 21.91 cm 1/16 in.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 37 of 75 Checkstand Hole – RealScan 7883 Flat Mount 11993 SIDE VIEW AB C D Features 8 3/4 in.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 38 of 75 Electrical Wiring Feeder wiring and insulated ground from main service panel to distribution panel to be run in metal conduit. The electrical wiring must meet all electrical codes, laws, and regulations.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 39 of 75 NCR RealScan 7883, METTLER T OLEDO ® Scale, & Sensormatic ScanMax TM HS 20203 The NCR RealScan 7883, METTLER T OLEDO ® 8217AS, & Sensormatic ScanMax TM HS system is composed of components fr om three companies.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 40 of 75 METTLER TOLEDO Components 20206 Bridge Plate Top Plate Mounting Bracket With Scale Attached Sensormatic Components 2.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 41 of 75 System Construction The NCR RealScan 7883, METTLER T OLEDO ® Scale, & ScanMax TM HS system can be constructed for right-to-left scanning or for left-to-right scanni ng.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 42 of 75 Configuring the Scale First determine if the system needs to be configured for scann ing from right -to-left or from le ft-to-right. Install the Bridge Plate on the scale unit inside t he Mounting Bracket accordingly.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 43 of 75 Installing the Scanner 1. Using the Velcro Strips provided by NCR, attach the Key Switch Alarm Box to the RealScan 7883 as shown. Note: The top of the Key Switch Alarm Box must be below the top of the RealScan 7883.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 44 of 75 Connecting Sensormatic Components 1. Position the Deactivation Brick on top of the Bridge Plate as shown under Configuring the Scale . The cable from the Deactivation Brick must be routed from the bottom of the brick toward the center of the Bridge Plate.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 45 of 75 Routing the Cables How the cabl es are routed depends on t he configurati on, right -to- left or left-to-rig ht scanning. In either case the cables are held in place with a cable clam p attached to the Bridge Plate.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 46 of 75 Left-To-Right Scanning Customer End 20218 Checkout System End 20219 Completing the Installation Position the unit insid e th e cutout in the self-checkout termin al. Th en install the Top Plate.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 47 of 75 Calibrating the METTLER TOLEDO ® Scale Before proceeding make sure t he scanner is c onfigured for a scale.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 48 of 75 5. Depress the Zero Scale button or scan th e Reset Sc ale tag. Two short beeps per second start to sound . 6. Place 20 p ounds (or 10kg) on the Top Plate. 7. Depress the Zero Scale button or scan the Re set Scale tag.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 49 of 75 Sensormatic Deactivation Indicators The Key Switch Alarm Box t hat is fastened to the RealScan 7 883 with V elcro strips, contains two i ndicators to indi cate the status of the unit.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 50 of 75 Troubleshooting For the most part, the functi on of each of the three units; scanner, scale, and deactivation unit; work independently from each other. Howeve r, there are some inter actions.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 51 of 75 Position 1 Down Position 2 – 8 Up for 30.00 l b, Only position 3 Down for 15.000 kg Sensormatic Deac tivation If the Sensormatic deactivation is not work ing , check the follo wing.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 52 of 75 Programming W orksheet s 10 Communications Protocol 20552 Protoc ol IBM Slot Scanner 3 IBM Hand-Held Bar Code Reader.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 53 of 75 12 Timers R0136 NOTE: NCR suggests that you do not set the Active Time parameter to 0.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 54 of 75 14 Bar Codes - 2 Code 39 A 0 Disable 1 Enable Minimum Characters Allowed B 8 2 - F De fault Full ASCII C 0 Disable 1.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 55 of 75 15 Bar Codes - 3 Interleaved 2 of 5 Bar Code Length Check Digit Present Transmit Check Digit Value 1 Characters Mini.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 56 of 75 18 Bar Codes – 5 20596 RSS Enable Scans Required On RS S 14 B A Disable 0 Enable RSS 14 Only 1 1 Scan 1 2 Scans 2 .
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 57 of 75 20 RS-232 Parameters - 1 Baud Rate A 0 300 1 600 2 1200 3 2400 4 4800 5 9600 6 19200 Parity B Stop Bit s And Charact.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 58 of 75 22 RS-232 Prefix Byte Prefix Byt e A ASCII Code B 0 Disable 1 Enable 0 - 7 Hex Charac te r (ASCII Code Chart) 0 - F .
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 59 of 75 32 Miscellaneous Parameters – RealScan 7883-1000 IBM Tone Control (Good Read Tone Control) IBM Rexmit Control IBM .
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 60 of 75 ASCII Code Chart 70 71 72 73 74 75 76 77 78 79 7A 7B 7C 7D 7E 7F p q r s t u v w x y z { | } DEL 60 61 62 63 64 65 6.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 61 of 75 Regulatory Information Federal Communications Commission (FCC) Radio Frequency Interference Statement Note: This equipment has been tested and found to comply with the limits for a Class A digital dev ice, pursuant to Part 15 of the FCC Rul es.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 62 of 75 19763 NCR Corporation Duluth , Ga. 30096 Complies w ith FDA radi ation Performance standards 21 CFR Subcha pter J.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 63 of 75 Declaration of Conformity We, NCR Corporat ion , Retail Solutions Division Atlanta, 2 651 Satellite Bou levard, Duluth, Geo rgia, 30096-5810, U.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 64 of 75 Laser Safety The NCR RealScan 7883 is not in tend ed for long-term viewing of the direct la ser light.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 65 of 75 Laser Power The NCR RealScan 7883 meets the following laser power requ irements.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 66 of 75 Programming T ags Volume Adjustment 11817 Reset 11818 Default R0046.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 67 of 75 Programming Mode R0042 End R0043 Save and Reset R0044.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 68 of 75 Abort R0045 Diagnostic Mode R0041 RS-232 Temporary Service Mode 16576.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 69 of 75 Mode 1 11500 Mode 2 11501 Reset Tallies 11502.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 70 of 75 Firmware Flashing Super ASIC Mo d el s 20600 Hex 0 R0048 Hex 1 R0049.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 71 of 75 Hex 2 R0050 Hex 3 R0051 Hex 4 R0052.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 72 of 75 Hex 5 R0053 Hex 6 R0054 Hex 7 R0055.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 73 of 75 Hex 8 R0056 Hex 9 R0057 Hex A R0058.
NCR RealScan 7883 Installation and Owner Guide 04/04 497-0424789 Release F 74 of 75 Hex B R0059 Hex C R0060 Hex D R0061.
NCR RealScan 7883 Installation and Owner Guide 497-0424789 Release F 04/04 75 of 75 Hex E R0062 Hex F R0063 Copyright © 2003 by NCR Corporation.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il NCR 7883 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del NCR 7883 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso NCR 7883 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul NCR 7883 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il NCR 7883, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del NCR 7883.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il NCR 7883. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo NCR 7883 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
