Manuale d’uso / di manutenzione del prodotto partner advanced communications system del fabbricante Lucent Technologies
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P AR TNER ® Advanced Communications System Release 1.0 System Planner 518-456-051 Issue 1 January 1997.
Copyright © 1997 Lucent Technologies 518-456-051 All Rights Reserved Issue 1 Printed in U.S.A. January 1997 Notice Every effort was made to ensure that the information in this Planner was complete and accurate at the time of printing. However, information is subject to change.
1 Introduction Setup decisions for the PARTNER ® Advanced Communications System (ACS) should be recorded on the forms in this Planner. The forms must be filled out before installation to provide guidance for the technician who installs and programs the system.
2 Hunt Group Hunt Group sends incoming calls directly to an extension in the specified group 1–6. Programmed using option 1 of Group Call Distribution {#206}. VMS-Mail Voice Mail coverage of personal line by PARTNER MAIL or PARTNER MAIL VS , which must be purchased separately.
3 8. System Settings Receptionist answers calls during business hours? If “Yes,” be sure to record settings on these forms that will allow the receptionist to answer the phone before automatic coverage is applied.
4 10. Auxiliar y Equipment (System) Check boxes that apply for auxiliary equipment connected to the control unit or to system wiring. All appropriate hardware and software must be purchased separately.
5 NOTE: In addition to the VMS extensions, you must specify an extension (with no lines assigned) where a remote maintenance device is installed. Write “VMS-RMD” in the Write Name/Description column. These VMS extensions should be checked on Form B2, Identify Group Assignments, VMS Only.
6 For m B2 Supplemental Instr uctions: Customized Extension Settings Each row on Form B2 specifies settings—including group assignments—that can be copied to other extensions using Copy Settings {#399}. Default settings are shown at the top of Form B2.
Identify Restrictions/Permissions Specify restrictions and permissions for each extension. Line Access Restriction {#302} By default, access to all lines is set to No Restriction.
8 For m C Supplemental Instr uctions: Button T emplates There are eight pages to Form C—one page for each type of system phone and one page for an Intercom Autodialer.
Intercom Autodialer The buttons on the Intercom Autodialer are automatically programmed as Intercom Auto Dial buttons for all system extensions in the following order: 10 22 34 11 23 35 12 24 36 13 25.
Example T emplates These examples show a PARTNER-34D telephone, PARTNER-CA48 Intercom Autodialer programmed for a receptionist, and a PARTNER-18 telephone programmed for a user. Buttons that are not used for lines have dial-code features. (The abbreviations are explained in “Button Feature Summary” beginning on page 11 .
Auto Dialing Featur es Auto Dial numbers can include the digits 0 – 9 , * , # , and special functions that you store by pressing h (Pause), ! (Stop), S (Recall), and & (Touch-Tone Enable). To store an intercom number, you must press the left i button before entering the extension number.
Dial-Code Featur es Account Code Entry ACE f12 Allows the user to enter an account code for a call by pressing the button, entering up to 16 digits for the account code, then pressing the button again. If on a button with lights, the lights show when the feature is in use.
Group Hunting—Ring Hunt- g i77 g Rings the first available extension in the designated Hunt Group, or transfers a call to an extension in the group. If unanswered after 3 rings, the call moves to the next available extension, and so on, until the call is answered or until the caller hangs up.
For m D Supplemental Instr uctions: Number Lists Use this form to specify lists of Disallowed, Allowed, and Emergency telephone numbers. Also use this form to identify the phone numbers dialed automatically by External Hotlines.
Emergency Phone Number List {#406} You can create a list of emergency numbers that can be dialed at any time by any extension that has access to an outside line . The list can have up to 10 entries. Emergency numbers override all other dialing restrictions, including Night Service with a System Password.
Telephone Number Write the number exactly as it should be dialed. Numbers can be up to 28 digits, including the digits 0 – 9 , * , # , and the special dialing functions discussed next. To store a telephone number, include the dial-out code, toll-call prefix, and area code (if needed), along with the number.
AA VMS- AA Hunt Group (write no.) {#206} VMS- Mail {#206} or {#208} Line Coverage—You can select one per line Only one of these types per system Write the Telephone N.
Form A: System Configuration PAGE 2 of 2 8. System Settings. Write response on line for each item. • Receptionist answers calls during business hours? Wr ite “Y es” or “No” ______.
PAGE Form B1: System Extensions IMPORTANT: A system display phone is required for programming at extension 10 or 11. Extension 10 typically is the receptionist’s extension. Extension 11 is recommended as a second programming extension (typically the System Manager’s extension).
1. If checked, see Form B1, Page 3 of 3. 2. If there is a mix of PARTNER-model and MLS-model phones, write “P” for PARTNER and “M” for MLS. 3. Write “T” for touch-tone or “R” for rotary. If Call Waiting is desired, check next column. 4.
PAGE May be used if Ext. Name Display is checked on Form B1, page 1 of 3 or page 2 of 3. Form B1: System Extensions 3 of 3 Note: Only 12 characters display on MLS-model phones.
PAGE 1 of 2 Required if you want to change extension settings from defaults. For additional instructions, see pages 6 and 7. Form B2: Customiz ed Extension Settings 1. Write S for Spanish or F for French. 2. Use Line Assignment {#301} to remove lines from or assign lines to extensions.
Form B2: Customized Extension Settings PAGE 2 of 2 Identify Line Ringing {CTP} Option If Different than Default Write line numbers in each column to show desired Line Ringing options 34.
04 DEL IN PAGE 1 of 8 Form C1: P AR TNER-34D Phone Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13.
MSVS – 30 S. Jones PAGE SAMPLE Extensions programmed as shown (circle choices): 10 11 Template Instructions • The numbers in the lower right corner for each button represent the default extension assignments. If you change them, write in the new assignments.
Intercom Intercom Ext. PAGE 3 of 8 Check Desired Features Also write in extension or group number Make as many copies as you need. Use template and/or checklist.
Intercom Intercom Ext. PAGE Form C4: P AR TNER-6 Phone 4 of 8 Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13.
Intercom Intercom Ext. 04 DEL IN PAGE 5 of 8 Form C5: MLS-34D Phone Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13.
PAGE Form C6: MLS -18D Phone 6 of 8 Check Desired Features Also write in extension or group number Make as many copies as you need. Use template and/or checklist.
PAGE Form C7: MLS -12/12D Phone 7 of 8 Check Desired Features Also write in extension or group number Make as many copies as you need. Use template and/or checklist.
Intercom Intercom Ext. PAGE Form C8: MLS-6 Phone 8 of 8 Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13.
List 1 01 02 03 04 05 06 07 08 09 10 Allowed Phone Number Lists {#407} Required only if Allowed List Assignment {#408} is specified on Form B2. Entry Telephone Number 1 List 2 List 3 List 4 Write the telephone numbers that users can dial regardless of assigned restrictions.
PAGE Required if Form B1 identifies External Hotlines. For additional instructions, see page 15. Form D: Number Lists 2 of 3 NOTE: An External Hotline phone is a standard phone that dials the specified telephone number when the handset is lifted. Ext.
Write Description Write Description 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28.
PAGE 1 of 1 Form E: System Speed Dial Numbers Optional for PARTNER Advanced Communications System. For additional instructions, see page 16. 1 You can dial System Speed Dial numbers that are marked with * at any time, regardless of dialing restrictions placed on your extension.
518-456-051 Issue 1 January 1997.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Lucent Technologies partner advanced communications system è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Lucent Technologies partner advanced communications system - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Lucent Technologies partner advanced communications system imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Lucent Technologies partner advanced communications system ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Lucent Technologies partner advanced communications system, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Lucent Technologies partner advanced communications system.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Lucent Technologies partner advanced communications system. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Lucent Technologies partner advanced communications system insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
