Manuale d’uso / di manutenzione del prodotto TracVision 4 del fabbricante KVH Industries
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Satellite T elevision KVH T racV ision ® 4 owner’ s manual A Guide to T racV ision 4.
54-0150 Re v . D Congratulations! Y ou have selected one of the most advanced mobile satellite tracking systems available today . The KVH T racV ision ® 4 offers stable, reliable tracking of virtually any DVB-compatible satellite system.
T racVision ® and KVH ® are registered trademarks of KVH Industries, Inc. DIRECTV ® is an official trademark of DIRECTV , Inc., a unit of GM Hughes Electronics. DISH ™ Network is an official trademark of EchoStar Communications Corporation. ExpressV u is a property of Bell ExpressV u, a wholly owned subsidiary of Bell Satellite Services.
i 54-0150 Re v . D T able of Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.1 The Digital Satellite System . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.2 T racVision 4 System Overview . . . .
4.1.2 Satellite Signal Blocked . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2 4.1.3 Outside Satellite Coverage Zone . . . . . . . . . . . . . . . . . . . .4-2 4.1.4 Radar Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix E EchoStar Commissioning Procedure . . . . . . . . .E-1 Appendix F Startup Data Sequences . . . . . . . . . . . . . . . . .F-1 Appendix G Maintenance Port Parser Commands . . . . . . . .G-1 G.1 System Commands . . . . . . . . . . . . . . . . .
Figure 2-14 PC DB9 Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12 Figure 4-1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1 Figure 4-2 DB9 Connector . . . . . . . . . . . . . . . . . . . . . . .
1 Introduction 1.1 The Digital Satellite System Y our new T racV ision 4 satellite antenna is fully compatible with the Digital V ideo Broadcasting (DVB) satellites, which use the international standard for digital TV transmissions, and with the DIRECTV ® DSS satellites.
T o complete your satellite TV system, you will need an Integrated Receiver Decoder (IRD) (a.k.a. “satellite receiver”), and a television set. A desktop or laptop computer is recommended during installation and to conduct diagnostics. The interrelationship of units is illustrated in Figure 1-2.
1.3 Materials Provided With T racVision 4 System T able 1-1 lists the components and materials in the T racV ision 4 shipping carton. Component KVH P art No. Antenna Unit 01-0234-01 Installation Kitpack 72-0099 Data Cable 32-0619-50 PC Cable 32-0628-06 Power Cable 32-0510-50 RF Cable 32-0417-50 IRD Ground Wire 32-0583-50 Switchplate 02-1023 1.
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2 Installation T racV ision 4 is designed for simple installation and setup. Just follow these easy steps: Step Refer to Section... 1. Choose the hardware locations 2.1 2. Mount the Antenna Unit 2.2 4. Wire system components 2.3 5. Select active satellite 2.
2.1 Choosing the Best Location and Getting the Best Reception There are several factors to consider when choosing the respective locations of the T racV ision 4 antenna unit. • The ideal antenna site has a clear view of the horizon/satellite all around.
Tips for Successful Antenna Unit Placement and Mounting • The mounting surface should be essentially flat, free of vibration and flexing, and strong enough to carry the complete assembly (30 lbs/13.6 kg). • The antenna unit need not be located exactly on the vessel’s fore-and-aft axis, but its centerline refer ence MUST be parallel to it.
3. Place the foam seal in position on the mounting surface with the hole centered over the cable access cutout and the paper backing on the bottom. Do not remove the paper backing at this time. Align the seal with the vessel’s fore-and-aft line and the small end pointed forward as shown in Figure 2-3.
1 1. Apply a flat washer and lock nut from underneath. 12. T ighten securely until the foam seal is compressed as far as it will go and all four feet are bottomed against the mounting surface, as illustrated in Figure 2-5. 13. Replace the radome over the baseplate.
2-6 A Guide to T racV ision 4 Y ou are now ready to wire the T racV ision 4 system to the switchplate connectors and ship’s power . Tips for Safe and Successful Wiring • When attaching cables to the T racV ision 4 switchplate connectors, make sure the insulation is stripped back approximately 3 ⁄ 16 ".
2-7 54-0150 Re v . D 2.3.2 Wiring the Antenna Unit Power Cable Find the T racV ision 4 power cable (cable #32-0510-50) where it comes through the panel cutout made earlier . W ire the antenna unit power cable to the switchplate connectors as indicated in Figure 2-9.
2-8 If there is a need to extend the Antenna Unit-to-ship’s power cable, refer to the following tips: • The Antenna Unit power cable connector on the baseplate cannot accept cables larger than 14 A WG (1.
2. Drill four 3 ⁄ 32 " (2.5mm) holes in the mounting surface using the countersunk holes in the support frame as the template. Secure the support frame and switchplate assembly to the mounting surface using the four #6 self-cutting screws. 3. Snap the front cover into place to cover the screws and support frame.
1. Connect the RF cable tagged "RF1" to the multiswitch input labeled "LNB RHCP +13V". 2. Connect a second RF cable to the multiswitch input labeled "LNB LHCP +18V". 3. Connect the multiswitch outputs to individual IRD inputs.
Commissioning the IRD Please refer to the user manual that accompanied your IRD for instructions on properly commissioning the system. EchoStar Commissioning Issues EchoStar IRDs that have not been commissioned within several months of manufacture requir e additional steps to complete the process.
2.4.1 Installing Y our Selected satellites When you first connect to the system, it is programmed with the factory default satellite assignment: DIRECTV’s DSS 101 satellite.
Installing the Satellite of Choice Once the data connection has been made between the PC and the T racV ision 4, you must assign the satellites you wish to have in the satellite pair .
• T ransponder information for each of the following polarizations/frequencies: - vertical high - vertical low - horizontal high - horizontal low • T ransponder information includes: - frequency -.
Following the entry of the SA TCONFIG and DEBUGON commands, enter the satellite transponder information via PC as follows: Command: @SA TCONFIG,X,N,F ,S,C,ID,P ,B,D<cr> Where: @SA TCONFIG = dire.
After entering this information, it is necessary to save these settings. T o do so, type: @SA VE,A (or B if this data is for Satellite 2) @DEBUGOFF After completing this process, restart the system by either cycling power or typing ZAP in the maintenance screen.
Based on this information, the data entered via the PC would look like this, assuming that YOURSA T 101 would be Satellite 1: SATCONFIG,USER1,7,W,3,L @DEBUGON @SATCONFIG,A,98,11966,27500,34,0x0800,H,H.
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3 Antenna Unit Operation The T racV ision 4 system is easy to use. Antenna Unit initialization and satellite acquisition is automatic and does not requir e operator intervention. T o start up the T racV ision 4 system: 1. T urn on the IRD and the television receiver .
3. Fine-tuning/Satellite – When a signal is detected, the antenna interrupts the search mode and begins a procedur e to fine-tune the position for maximum signal strength. When the signal peak is found, the RF circuitry verifies the ID of the acquired satellite.
EchoStar and Expressvu Satellite Subscribers EchoStar and Expressvu subscribers will need to use the maintenance port switching method. 3.1.1 W atching TV Under way and at Rest T racV ision 4 is designed to operate as efficiently and as reliably as possible both when your vessel is underway and at rest (e.
Sleep Mode When the vessel has come to a stop and holds its position for any extended period of time, the Antenna Unit enters Sleep Mode, which turns off the conical scan tracking thereby reducing any motor noise the antenna may be making.
4 T roubleshooting The troubleshooting matrix shown in Figure 4-1 identifies some trouble symptoms, their possible causes, and refer ence to troubleshooting solutions. 4.1 Causes and Remedies for Common Operational Issues There are a number of common issues that can affect the signal reception quality or the operation of the T racV ision 4.
4.1.1 Blown Fuse, Low Power , or Wiring If the Antenna Unit is installed but entirely non-responsive, there are three key factors to check as part of the troubleshooting process: 1. Blown Fuse – The Antenna Unit is equipped with a fuse mounted on its CPU Board.
4.1.4 Radar Interference The energy levels radiated by radar units can overload the antenna front-end circuits. Refer to Section 2.1, “Choosing the Best Location and Getting the Best Reception,” to make certain that the T racV ision 4 unit is in the optimal location with regar d to your radar unit.
4.2 EchoStar IRD Commissioning If you have purchased a DISH Network system, there is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it. This has been known to happen in IRDs that have not been commissioned within several months of their manufacture.
3. Apply power to the T racV ision 4 system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems detected. If no data is seen, recheck your connections and the terminal software setup.
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5 Maintenance The following sections provide details on preventive maintenance and field replaceable units and parts for the T racV ision 4 antenna unit.
• Check all connectors at the Antenna Baseplate. Remove connectors and examine for signs of corrosion; clean as needed. Semi-Annually • Remove the radome and examine the interior of the Antenna Unit for signs of corrosion, loose connections, or frayed or broken wires.
The Antenna Unit printed circuit boards, Antenna LNB, elevation stepping motor , and elevation drive belt may be removed and replaced on site using common hand tools. Other T racV ision 4 service must be done by your authorized dealer/installer or at the factory .
The PCBs are mounted to the antenna elevation mechanism support frame with machine screws and are interconnected by means of keyed Molex connectors. Figure 5-3 shows the PCB arrangement, connector locations, and functions while Figure 5-4 on the next page shows how the printed circuit boards are mounted to the support frame.
4. Installation of the replacement assembly is the reverse of this. Reinstall all Molex connectors removed in Step 1. 5. Calibrate the Gyro and LNB as described in Sections 5.5 and 5.7. 5.4.2 RF Detector The RF Detector receives operating voltages from both the CPU board and the IRD (via the RF cable).
5. Remove the two RF cables from the RF connectors with a 7 ⁄ 16 " (12 mm) wrench. Hold the RF connector ferrule while loosening the connectors to avoid excess stress on or twisting of the cables. Refer to Figure 5-6. 6. Remove the four 1 1 ⁄ 16 " standoffs with a 1 ⁄ 4 " (7 mm) nut driver/socket and set aside.
5.5 Antenna Gyro Assembly 1. Remove the printed circuit board (PCB) cover , illustrated in Figure 5-2, using a #2 Phillips screwdriver and a 3 ⁄ 8 " (10 mm) nut driver/socket. 2. Use the 3 ⁄ 8 " (10 mm) nut driver/socket to remove the four nuts and washers securing the Antenna Gyro to the Antenna Reflector .
5. T ype =CALAZ<cr> . V erify that the Antenna Gyro Azimuth scale factor is between 0.000800 and 0.001200. 6. T ype =CALEL<cr> . V erify that the Antenna Gyro Elevation scale factor is between 0.000800 and 0.001200. 7. T ype ZAP<cr> .
5.6.1 Drive Belt Removal and Replacement 1. Loosen (2) #8-32 x 5/8" screws until the motor is free to move upward. Raise the motor to the top of the slots and retighten the screws to hold it there. 2. Roll the belt over the motor hub while slowly moving the antenna reflector through its vertical travel.
4. Install the new motor with the open holes in the motor mounting plate behind the slots in the frame and the motor connector facing down, as shown in Figure 5-5. Reinstall the machine screws and washers but do not tighten. 5. Raise the motor and work the toothed drive belt over the outer lip of the hub.
5.8 Preparation for Shipment If it is necessary to repack the Antenna Unit for shipment, the shipping restraint removed during installation must be replaced. Follow these steps to reinstall the restraint. 1. Rotate the azimuth mechanism slowly to find the limit switch stop.
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Appendix A System Specifications A.1 Antenna Specifications Physical Characteristics Antenna Unit 53 cm (21") h x 49 cm (19.2") d; 13.6 kg (30 lbs) Operating temperature – 25 ° to +55 ° .
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Appendix B T racVision 4 Baseplate Mounting Holes T emplate A template for the four mounting holes is presented on the following page. B-1 T racV ision 4 Baseplate Mounting Holes T emplate 54-0150 Re v .
Appendix B T rac V ision 4 Baseplate Mounting Holes T emplate Drill 3/8" (10 mm) Bolt Hole 9" (229 mm) 3" (80 mm) Drill 3/8" (10 mm) Bolt Hole Drill 3/8" (10 mm) Bolt Hole Dri.
Appendix C Switchplate Panel Cutout T emplate C-1 Switchplate Panel Cutout T emplate 54-0150 Re v . D.
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Appendix D Comprehensive TracVision 4 Wiring Diagram The comprehensive TracVision 4 wiring diagram is unavailable in PDF format. If you require a copy of this wiring diagram, please contact KVH Technical Support at +1 401 847-3327 or via email at techs@kvh.
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Appendix E EchoStar Commissioning Procedure If you have purchased a DISH Network system, there is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it. This has been known to happen in IRDs that have not been commissioned within several months of their manufacture.
10. T ype in the elevation that you obtained in step 6. - T ype EL,xxx<CR> . (e.g., Elevation of 30.2° = EL,302<CR>) 1 1. Using a compass, take a bearing on an object that is approximately on the azimuth obtained in step 6. 12. T ype in an azimuth that points the antenna in the direction of the object selected in step 1 1.
Appendix F Startup Data Sequences The data on the following pages presents a sample startup data sequence register ed by the T racV ision 4 when receiving signals from DIRECT , The DISH Network, or ExpressV u. This sequence may vary based on the software version loaded onto the T racV ision 4 system.
RF: S,A,H,U,V A/D: 2084 2069 125 RF: S,A,H,U,V RF: S,A,H,U,V A/D: 2077 2072 121 Gyro Bias: Az = 2088.73, El = 2079.39 ----Expected range is 1700-2300 Gyro Uncertainty: Az = 0.59, El = 0.76 *** Entering Search Mode 1A *** RATE BIAS: PASS ---------------------------PASS is expected Searching for DSS_101, Threshold = 1000 RF: S,A,V,U,V +POS: 126.
Appendix G Maintenance Port Parser Commands T racV ision 4 system parser commands are parsed when the system receives an ASCII carriage return (Hex 0D).
Help on P arser Commands Function: lists parser commands Command: HELP Argument: none Response: print a list of all parser commands G.2 Manual Positioning Commands T o execute the following commands, first put the Antenna Unit in idle mode by typing HAL T and pressing “ENTER.
Azimuth CCW Step Function: commands a 0.1 deg CCW manual step in azimuth angle Command: 4 Argument: none Response: echoes the command Elev ation UP Step Function: commands a 0.1 deg UP manual step in elevation angle Command: 8 Argument: none Response: echoes the command Elev ation DO WN Step Function: commands a 0.
Current Cable Wrap Angle Function: sets or reports current cable wrap angle, defined as 0 ° (CCW limit) to 700 ° (CW limit); the value is expressed as 0000-7000 with an implied decimal Command: WRAP ANGLE,xxxx Argument: the desired cable wrap angle setting Response: Wrap Angle = xxxx G.
G.5 RF Board Commands Serial Communications, Status/P olarization Report, T one Changes Function: start serial communications, reports status & polarization/tone changes Command: @S Response: S,s,.
Set RF T racking P arameters Function: sets RF tracking parameter Command: @SA TCONFIG,X,N,F ,S,C,ID,P ,B,D<cr> Response: Echoes the input data Where: @SA TCONFIG = directs data to the RF Board .
G.7 Debug Commands Report Offset Angles Function: reports system offset angles Command: OFFSETS OFFSETS,XXXXX,YYYY Response: Offsets= XXXXX.X XXXXX.X Where: X = new azimuth offset (-1800 - 1800) Y = n.
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KVH Industries Limited W arranty T racVision 4 Limited Warranty on Hardware KVH Industries, Inc. warrants the KVH product purchased against defects in materials for a period of TWO (2) years and against labor costs for a period of ONE (1) year from the date of original retail purchase by the original purchaser .
KVH Industries, Inc. 50 Enterprise Center Middletown, RI 02842 U.S.A. Phone: +1 401 847-3327 Fax: +1 401 849-0045 E-Mail: info@kvh.com Internet: http://www .kvh.com KVH Europe A/S Ved Klaedebo 12 2970 Hoersholm Denmark Phone: +45 45 160 180 Fax: +45 45 867 077 E-Mail: info@kvh.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il KVH Industries TracVision 4 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del KVH Industries TracVision 4 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso KVH Industries TracVision 4 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul KVH Industries TracVision 4 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il KVH Industries TracVision 4, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del KVH Industries TracVision 4.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il KVH Industries TracVision 4. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo KVH Industries TracVision 4 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
