Manuale d’uso / di manutenzione del prodotto K14392V1 del fabbricante Honeywell
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Document K14392V1 – Rev A – 07/07 Rapid Eye Software Using ADMIN and VIEW to Configure Multi-Media Units and Manage Accounts System Administrator’s Guide.
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Revisions Issue Date Revisions K5403V10 Rev A 2004, October Honeywell template. V10.B 2004, December Formatting: pagination; minor edits. V11 Rev A 2006, January Updates to: time needed to clear stora.
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Document K14392V1 Rev A 5 07/07 T able of Contents The Administration of a Rapid Eye System ............................................ 19 Start Here ....................................................................................................
Table of Contents 6 Many Connections to a Unit ..................................................................................................... ................................... 43 To Specify Dial-up and Network Connections ....................
System Administrator’s Guide Document K14392V1 Rev A 7 07/07 Customizing Settings for Recorded Video ........................................................................................ .......................... 69 Resolution Setting ..........
Table of Contents 8 Enhancing Video for Security ............................................................... 103 Event Recording: Configuration ................................................................................................. .....
System Administrator’s Guide Document K14392V1 Rev A 9 07/07 Configuring Other Hardware ................................................................ 129 Clearing Storage ...........................................................................
Table of Contents 10 Adding an Account, Using Admin and View ............................................................................................................. 155 Naming Restrictions ........................................................
System Administrator’s Guide Document K14392V1 Rev A 11 07/07 Events Defined .......................................................................................................................................................... 187 Setting an Event to Trigger an Alarm or to Be Logged .
Table of Contents 12 Removing an Alarm Station ....................................................................................................................................... 219 Disabling/Enabling Dial-up Server ..............................
System Administrator’s Guide Document K14392V1 Rev A 13 07/07 Logging On ................................................................................................................................................................ 243 View: Setting the Db .
Table of Contents 14 Fig. 5–9. The Configure Automatic Optimizations Com mand. 74 Fig. 5–10. The Enhanced Preview Windo w. 75 Fig. 5–11. Using High or Moderate Res olution, 320 × 240 (NTSC), to Identify a Subject. 76 Fig. 5–12. Using Low Resolution, 16 0 x 120 (NTSC) to Show Presence.
System Administrator’s Guide Document K14392V1 Rev A 15 07/07 Fig. 8–9. Customer Devices can Include POS Un its, such as Cash Registers. 143 Fig. 8–10. Some Devices can Be Searched for Data such as “N o Sale”. 144 Fig. 8–11. Cash Registers, Connected to a Honeywell PIT.
Table of Contents 16 Fig. 14–2. Admin Icon on the Windows D esktop. 232 Fig. 14–3. Specifying the Multi Db. 234 Fig. 14–4. The Admin Logon Window. 235 Fig. 14–5. Copying Multi Db Data to another Multi Db. 239 Fig. 14–6. Options for Generating a Min Admin Multi Db Template.
System Administrator’s Guide Document K14392V1 Rev A 17 07/07 Table 8–8 Maximum Simultaneous Sessions 150 Table 10–1 Security Priorities 162 Table 10–2 System Password: Status 169 Table 10–3.
Table of Contents 18.
Document K14392V1 Rev A 19 07/07 1 The Administration of a Rapid Eye System Start Here Means of Configurin g a Rapid Eye Unit You have the option of configuring a M ulti-Media DSP unit for CCTV use: • Without using a personal co mputer (PC). Using LocalView , an interface that runs on th e Multi-Media DSP unit, to co nfigure and operate a unit.
The Administration of a Rapid Eye System 20 About Using LocalView Onsite Interface for o perating one Rapid Eye uni t Configuration made using LocalView applie s only to the unit on which it is running. To find out how to use LocalView, the inte rface offers a context-sensitive Help system.
System Administrator’s Guide Document K14392V1 Rev A 21 07/07 First Use: Running Admin Software The purpose of Admin software is to manage information in a Multi db. On first use, starting Admin software is as simple as: 1. Double-click the Admin icon, shown in figure 1–3.
The Administration of a Rapid Eye System 22 Fo r Q u e s t i o n s In-depth reference Most systems require only a few pages of this guide to make everything work.
Document K14392V1 Rev A 23 07/07 2 Multi-Media Site: Name Preparations Road map A Multi-Media site refers to one Multi-Medi a unit. Even when there are many units at a “company site”, each unit is considered as one Rapid E ye site.
Multi-Media Site: Name 24 Site Setup: Checklist Four items • Name the site. See Naming / Renaming a Site. • Identify the type of connections to the site and add them t o the site definition. See Types of Connection. • Using View, start a Maintenance Session.
System Administrator’s Guide Document K14392V1 Rev A 25 07/07 3. Type a name in the Site Name box. The Mul ti-Media unit can be referred to by name. 4. Add a connection to the unit. 5. Click Save and Close . Site Naming Tips Try to use descriptive names: the address, area in the build ing, use of the facility and so on.
Multi-Media Site: Name 26 Grouping Sites Flexibility Grouping sites is optional and applies only to organization's with two or more Multi-Media unit s. Folders for grouping sites As in a filing system, Multi-Media sites and Mult i sites can be grouped, by assigning their names to a folder.
System Administrator’s Guide Document K14392V1 Rev A 27 07/07 To R e n a m e a F o l d e r 1. Using Admin, click the Sites t ab. 2. Select a folder; then, either: • Click the folder’s name again, once. • Click , on the toolbar - or - • Right-click the folder ’s name; then click Update on the menu that appears.
Multi-Media Site: Name 28 Removing a S ite Honeywell recommends that before deleting a sit e definition, you remove the system password from that Multi-Media unit. See Removing a System Password, on p. 169. You do not need to remove the system password from all sites; only on the unit being deleted from your Multi db.
Document K14392V1 Rev A 29 07/07 3 Multi-Media Site: Con nection Configuration Ty p e s o f C o n n e c t i o n Connections can be: dial-up or network. Alternatively, a dir ect connection between a PC and a unit can also be used. A connection is not needed to use LocalView.
Multi-Media Site: Connection Configuration 30 Fig. 3–1. Selecting a Netw ork or Dial-up Connection. Dial-up Connection: to a Unit Using a modem (i.e., dial-up), an operator c an co nnect to a Multi-Media unit. The mode ms can be internal or external.
System Administrator’s Guide Document K14392V1 Rev A 31 07/07 Setting a Dial-Up Connection Fig. 3–3. Automatic Tag Adde d to a Connection's Name. 1. While adding a site (as in Naming / Renaming a Si te, above) or updating one, click in the “Connections to the S ite” pane.
Multi-Media Site: Connection Configuration 32 Area Code: Irregular Use Fig. 3–4. Irregular Use of Are a Codes. Irregular use of area co des occurs when making: • A long distance call within one area code.
System Administrator’s Guide Document K14392V1 Rev A 33 07/07 F o rcing a Local Dial-up Across Area Codes 1. In the Add Site/Update Site dialog box (as in Naming / Renaming a Site), in the “Connections to the Site” pane, click either: , to add a connection.
Multi-Media Site: Connection Configuration 34 Offering Many Dial-Up Conne ctions to the Same Unit More than one dial-up connection to the sa me Multi-Media unit may be ne eded. Table 3–2 lists configurations, and the number of connectio ns for best results.
System Administrator’s Guide Document K14392V1 Rev A 35 07/07 T o Set a Network Connection 1. In the Add Site/Update Site dialog box, click in the “Connections to the Site” pane. The Add Connection dialog box appears. In the Connect ion Name box, a stylized arrow and “Network” are appended to the site’s name.
Multi-Media Site: Connection Configuration 36 Standalone Unit and a PC that Has a Network Card To use a direct connection to a Multi-Medi a unit, you need a network crossover cable. Fig. 3–7. Using a Dir ect Connection to Operat e a Multi-Media Unit.
System Administrator’s Guide Document K14392V1 Rev A 37 07/07 Network Address T ranslation In a nutshell A connection to one or many Multi-M edia units, using one I P address, can be made by using network address translation (NAT) also called port address translation (PAT).
Multi-Media Site: Connection Configuration 38 Table 3–4 Network Address Tr anslation (NAT) Example Item Data Field IP Address/ Port Data Source/Comment router router’s software WAN / Outside IP* LAN / Inside IP* Port(s) 164.178.32.59 192.168.101.1 For port mappings, see table 3–5, p.
System Administrator’s Guide Document K14392V1 Rev A 39 07/07 Adjusting a Unit’s IP Settings for NA T Fig. 3–9. NAT Configuration: Changi ng the IP Address of a Multi-Me dia Unit. 1. Ask the network administrator of the remote LAN for the unit’s: • IP Address • Subnet Mask • Gateway.
Multi-Media Site: Connection Configuration 40 Setting a Router’s Mappings Fig. 3–10. NAT Configuration: Router Settings. Supply the three destination ports for Multi- Media unit to the network administrator of the router. Indicate that they need to be mapped to the Outside IP Source Ports on the router, and to the unit’s LAN IP Address.
System Administrator’s Guide Document K14392V1 Rev A 41 07/07 Updating a Unit's Connection 1. Using Admin software, add (or update) a connection to a site. You have the option of renaming the suffix in the connec tion name to “WAN”, “Internet” or other useful reminder of what type of connection is being set up.
Multi-Media Site: Connection Configuration 42 Choosing the Computer Name or a Static IP In the IP Address box With DHCP, your network administrator has the opti on of assignin g either a dynamic IP address or static IP address to a Multi-Media unit. See the procedure: To Set a Network Connection, on p.
System Administrator’s Guide Document K14392V1 Rev A 43 07/07 Many Connection s to a Unit Depending on your organization’s needs, yo u ca n have one or many types of connections. There can be a mix of network and dial-up connections. A dial-up connection can be simultaneous wi th many network connections.
Multi-Media Site: Connection Configuration 44 Fig. 3–12. Listing of C onnections (Two) to a Site. RAS Server There are two ways of connecting to Multi-Media units when us ing a Remote Access Service (RAS) server. • Only one RAS-dependent unit at a time.
System Administrator’s Guide Document K14392V1 Rev A 45 07/07 A connection that be haves like dial-up A session request behaves ju st as if you had re ached the site’s Multi-Media unit by connecting directly to it, by dial-up.
Multi-Media Site: Connection Configuration 46 6. Select the Override PPP Settings checkbox. See figure 3–14. If a connection is being added, a “PPP” is appended to the connection name. You have the option of either: • Typing another name in the Connectio n Name box, such as adding "RAS".
System Administrator’s Guide Document K14392V1 Rev A 47 07/07 Using a RAS Server before Connecting to a Unit Fig. 3–15. Connecting to a RAS Server, Before R unning View to Operate Units. Ti p A RAS server may no t be needed by your organization. For other connections, see table 3–1 on p.
Multi-Media Site: Connection Configuration 48 Connections: Re port and Custo mization A site’s connections are listed on the “U pdate Si te” window. To view connections in the “U pdate Site” window: 1. Using Admin, click the Sites t ab. 2. On the list of sites, do one of the following: • Double-click the site name you want to view.
System Administrator’s Guide Document K14392V1 Rev A 49 07/07 Firewall: T echnical Note Multi sessions (live, retrieval and alarm) are sent to port 10 000, by default.
Multi-Media Site: Connection Configuration 50 T o Sequence a Site’s Alarm Stations 1. While Naming / Renaming a Site, p. 24, the alarm station(s) that the site can call are listed. The list is in the Report Alarms to th ese Alarm Stations pane of the “ Add Site” or “Update Site” window.
System Administrator’s Guide Document K14392V1 Rev A 51 07/07 3. To move alarm station names to the Alarm St ations available column, either: • Select one or many station names in the Report Alarms to column; then click the left-arrow, or • Double-click the ones that you want to mov e.
Multi-Media Site: Connection Configuration 52 T o Customize the Dial-up Connection to an Alarm Station Fig. 3–17. Customizing an Alar m Station’s Telephone Number . 1. While creating or updating a site, select an al arm station. 2. In the Report Alarms to these Alarm Stations pane, click .
Document K14392V1 Rev A 53 07/07 4 Unit Configuration: Basics Maintenance Session Using View View software is used to run a Mainten ance Session on a Rapid Eye Multi- Media unit, not Admin software.
Unit Configuration: Ba sics 54 T o Start a Maintenance Session 1. Log on to View, using a centr al database. 2. Using View, select a site on the Sites list, for which maintenance must be performed. 3. To start a Maintenance Session, eit her: • Right-click on the site name to select [Maintenance] from the shortcut menu.
System Administrator’s Guide Document K14392V1 Rev A 55 07/07 Making a Site Operational A Multi-Media unit is “working” with in minutes of being turned on. There are a few cruci al steps needed to make your Rapid Eye site an outstanding security tool.
Unit Configuration: Ba sics 56 Security consid erations A Multi-Media unit is “working” with in minutes of being turned on, however there are crucial steps to make your Rapid Eye site a useful security tool: • Set the time zone and time. See Unit’s Time Zone and Cloc k, on p.
System Administrator’s Guide Document K14392V1 Rev A 57 07/07 Time zone Your Multi SA needs to indicate in which time zone each Multi-Media uni t is installed. Make this setting whether a Multi-Medi a unit’s clock is set manually or automatically.
Unit Configuration: Ba sics 58 Fig. 4–3. Different Rules May Apply for Daylig ht Savings Time in one Time Zone. SNTP: Setting the Clock Automatically See your IT Administrator to find out if a Simple Network Time Protocol (SNTP) server is i n use. Multi-Media units on a LAN can benefit from the aut o matic setting.
System Administrator’s Guide Document K14392V1 Rev A 59 07/07 System Clock: Manual Setting A Multi SA can synchronize the clock of a Rapi d Eye Multi- Media unit using a PC’ s clock as reference. This is more useful for units connecte d only by dial-up, but c an also be used for unit s on a LAN.
Unit Configuration: Ba sics 60 Adjusting the Time on an Operational Unit If a unit's clock is set incorrectly (more th an +/– a few seconds) , Honeywell recommends setting a unit to the correct time (and date) as soon as possible.
System Administrator’s Guide Document K14392V1 Rev A 61 07/07 Securing a Site Securing the Multi system After Making a Site Operational (see p. 55), Honeywell rec ommends that you secure your Rapid Eye site by adding: • A system password. Use Admin to set a system password to protect your sites from unauthorized accounts.
Unit Configuration: Ba sics 62 Maintenance Reference Ending Maintenance To end a Maintenance Session, close the Maintenance window. Other actions can also close sessions: • Click • Click Disconnect on the Actions menu • Close View.
System Administrator’s Guide Document K14392V1 Rev A 63 07/07 Maintenance T asks The tasks in table 4–1 are carried out as yo u see fit. Suggestions are indic ated in the Accomplish column.
Unit Configuration: Ba sics 64 F eedback Box Reference Table 4–2 Messages from a Unit, D u ring a Maintena nce Session Message Following … See… (page) Activate System Failure Apply or Multi-Media unit reb oot 61 Activated System Apply or Multi-Media unit reboot 61 Activating remote unit.
Document K14392V1 Rev A 65 07/07 5 Video F eed Setup Cameras Automatic detection A Multi-Media unit detects cameras that are powered and c onnected to it, when the unit is powered or rebooted. Using a Maintenance Session To setup a video feed, continue or start a Mainte nance Session for the Rapid Eye site; how to do so is explained on p.
Video Feed Setup 66 Adjusting a Video F eed 1. Continue or start a Mai ntenance Session. 2. On the Video tab, select the name of a camera in the Name column. 3. Adjust Brightness, Hue, Contrast and Saturation, as needed. You can monitor changes on the video feed displayed on the tab: your change s are saved on-the-fly.
System Administrator’s Guide Document K14392V1 Rev A 67 07/07 resolution of images is auto matically adjusted for an optimal view of the video feed. Se e the Rapid Eye View Software Operator Guide , for more procedures and tips about liv e video.
Video Feed Setup 68 PTZ See Pan, Tilt, and Zoom (PTZ) Setup on p. 85 and Using a PTZ Camera, p. 88. Screen area: size of camer a windows on a PC monitor If the resolution settings for a Multi-Media un.
System Administrator’s Guide Document K14392V1 Rev A 69 07/07 Fig. 5–4. A Red Dot Is Added to the Icon of a Camera that Is Recording. Turning recording OFF A camera's settings are retained when recor ding is turned OFF. Disabling a camera rese ts the recording s e ttings and other configurations to de fault settings.
Video Feed Setup 70 F rame Rate Setting On the Recording tab, click a cell in the Frame Ra te column. Select a value (of images per second (ips)) from the list that appears. The default value is: 1 ips. Table 5–1 Frame Rate Valu es (Approximate ips) for Multi-Media DSP Units NTSC 1 2 3 4 5 6 7.
System Administrator’s Guide Document K14392V1 Rev A 71 07/07 Continuous Recording and Event Recording To use event recording, set different values for the Resolution, Frame Rate and Qu ality of from those for continuous recording.
Video Feed Setup 72 Table 5–2 Event Recor ding: Duty Cycle Cutoff s Duty Cycle (% of recording ti me) Estimate for… 0 continuous recording only 10, 20, 30, 40, 50, 6 0, 70, 80, 90 mostly contin uo.
System Administrator’s Guide Document K14392V1 Rev A 73 07/07 Automatic display of Maximization tool If settings are too high, the "DSP Bandwidt h Utilization", the Automatic DSP Performance Maximization window is d isplayed. See figure 5–8.
Video Feed Setup 74 Making Optimized Resolution and F rame Rate Settings In the Automatic DSP Performance Maximization window (see fig. 5–8), do uble-click an "automatic option".
System Administrator’s Guide Document K14392V1 Rev A 75 07/07 Fig. 5–10. The Enhanced Preview Win dow. Resolution Tips The following tips prolong your unit's archi ve of vi deo through lowering the resolution of recorded video.
Video Feed Setup 76 Comparing the Resolutions of Recorded Video Fig. 5–11. Using High or Moderate Resoluti on, 320 × 240 (NTSC), to Identify a Subject.
System Administrator’s Guide Document K14392V1 Rev A 77 07/07 Security and Presence Before critical events occur, it is wo rthwhile to compare video recorded at Continuous values w ith video recorded using Event values. You c an establish if the resolution is high eno ugh for your organization’s security needs.
Video Feed Setup 78 Fig. 5–13. To Establish Presence, Lower-Re solutions May Suffice. Retouching stills with software Bitmap editing tools and imaging software can be us ed to enhance video stills or screen captures.
System Administrator’s Guide Document K14392V1 Rev A 79 07/07 Camera Tips for Identification: Quality and Resolution Fig. 5–14. Camera Distance Can Be more Important than H igh Resolutions. Camera placement can be a crucial factor w hen trou bleshooting resolution issues.
Video Feed Setup 80 NTSC gauge The NTSC gauge is shown in figure 5–15. (1 ) shows a dot that indicates the resolution of video. The dot changes position wh en recording settings switch to and from Continuous Recording settings to Event Recordi ng settings.
System Administrator’s Guide Document K14392V1 Rev A 81 07/07 Resolution Reference: Recorded Video Table 5–3 Recording Resolutions for Multi- Media DSP (pixel × pixel): NTSC and PAL NTSC Resoluti.
Video Feed Setup 82 Customizing Windows for a PC Monitor’s Settings Using Microsoft Windows Honeywell recommends that if operators plan to u se View's higher resolution settings: • The Screen area (for the monitor) be set to "1280 by 1024 pixels" or higher to run View.
System Administrator’s Guide Document K14392V1 Rev A 83 07/07 Larger Monitors and Microsoft Windows Fig. 5–17. Microsoft Window s’ Screen Area Settings. Setting Microsoft Wi ndows Larger computer monitors and better video cards are assets when sett ing Microsoft Windows for high Screen area setting s.
Video Feed Setup 84 Environmental Interference for Video F eeds Preventive measu res Checking one’s installation for hard-to-predic t situations includes spot-checking: • Live video.
Document K14392V1 Rev A 85 07/07 6 P an, T ilt, and Zoom (PTZ) Setup Flexibility Use of panning-tilting and zoo ming (PTZ) is optional , even with cameras that have the capability to pan, tilt and zoom. Not all cameras have PT Z featur es. Check with your installer if you are unsure.
Pan, Tilt, and Zoom (PTZ) Setup 86 T o Assign and Set a New PTZ Device 1. Find out to which serial port on the Multi-Media u nit is connected to the PTZ dome(s). The installers connected the Data In port of domes (an RS-485 con nector) to either: • One of the serial ports on a Rapid Eye unit.
System Administrator’s Guide Document K14392V1 Rev A 87 07/07 T o Enable a PTZ Camera 1. Continue or start a Maintenance Sessio n for the Rapid Eye site. 2. Click the Video tab. 3. Click PTZ . See figure 6–2. 4. Select the Enable box. The PTZ boxes and the PTZ controller become available.
Pan, Tilt, and Zoom (PTZ) Setup 88 Table 6–1 PTZ drivers for controllers a nd domes Driver (name)* Baud (rate) Support for (dome/contro ller/PIT device) Bossware 19200 PIT device, to which domes are connected.
System Administrator’s Guide Document K14392V1 Rev A 89 07/07 Using the Dartboard Control Fig. 6–3. Dartboard Control for PT Z camera, Showing Comma nd Feedback. 1. On the PTZ Control, click either Click or Hold . 2. Move the mouse pointer over the dartbo ard- like control to highlight areas of the dartboard.
Pan, Tilt, and Zoom (PTZ) Setup 90 Pulling the Rubber-Band Fig. 6–4. Dragging the Mous e Po inter in a PTZ Came ra Window. On the video image, click and drag the mouse. A line is overlaid on the video. Lengthening th e line speeds-up the PTZ camera’s panning or tilting.
System Administrator’s Guide Document K14392V1 Rev A 91 07/07 • To pan or tilt, move the mouse through the PTZ camera’s window until the pointer chan ges to a numbered arrow. Click. Figure 6–5 shows th e Zonal Mode for panning left. For continuou s panning or tilting, click the arrow furthest from the center.
Pan, Tilt, and Zoom (PTZ) Setup 92 5. In the Preset Programming area, cl ick the arrow butto n; see figure 6–7, below. A list appears; by default, it contains “Preset 1”, “Preset 2”, “ Preset 3” and so on; in all: 127. Ti p Preset 1 may have been already set by an installer, to be used after close of se ssion.
System Administrator’s Guide Document K14392V1 Rev A 93 07/07 1. You have the option of running either: • A Maintenance Session. Click the Video tab, select a PTZ camera whose presets are to be tested, and click PTZ ; the PTZ dartboard controller is displayed.
Pan, Tilt, and Zoom (PTZ) Setup 94 1. Using View, continue or start a Maintenance Sessio n at a site where camera(s) featuring pan, tilt and zoom (PTZ) need their post-session beh avior set. 2. Click the Video tab. 3. Click PTZ . Check if the Enable box shows a checkmark.
System Administrator’s Guide Document K14392V1 Rev A 95 07/07 Support for RapidDome PTZ F eatures A Multi SA can preset a RapidDome PTZ dome, using View software, for: • Mimic tours. A mimic tour recalls the commands to pan, tilt and zoom, that were sent t o a RapidDome camera.
Pan, Tilt, and Zoom (PTZ) Setup 96 RapidDome Mimic T our 1. While using View, select a site that has one or more RapidDome PTZ cameras. 2. Run a Maintenance Session; click the Video tab. 3. Select a dome camera. 4. Click PTZ . Check if the Driver is “RapidDome/Orbit er”.
System Administrator’s Guide Document K14392V1 Rev A 97 07/07 T o Setup a T our of Presets on a RapidDome Camera 1. While using View, select a site that has RapidDome PTZ cameras. 2. Run a Maintenance Session; click the Video tab. 3. Select a dome camera.
Pan, Tilt, and Zoom (PTZ) Setup 98 Fig. 6–12. Location of th e Program Vector Button. T esting a Preset T our on a RapidDome Camera 1. While using View, select the site at which y ou have programmed a Preset Tour on a RapidDome camera, as shown in procedure To Setup a To ur of Presets on a RapidDome Camera.
System Administrator’s Guide Document K14392V1 Rev A 99 07/07 ACUIX Dome Camera An ACUIX ™ PTZ dome camera with Intellibus ™ can be used and configured using Rapid Eye View software. In preparation, installers have: • Set each ACUIX dome camera to their Intellibus mode (IBu s).
Pan, Tilt, and Zoom (PTZ) Setup 100 T o Configure an ACUIX Dome Camera for PTZ Use 1. Run a Maintenance Session. 2. Click the Video tab. 3. Click PTZ. For information about enabling and configurin g a PTZ dome, see Video Tab Settings for PTZ , on p. 86.
System Administrator’s Guide Document K14392V1 Rev A 101 07/07 Fig. 6–15. The Manage F iles Dialog Box. Save. Copies a file from the Rapid Eye unit to the operator's PC. See Bac king Up an ACUIX Configuration File to a PC, step 8, above. Delete.
Pan, Tilt, and Zoom (PTZ) Setup 102 Identifying the Model of the Camera Honeywell recommends identifying the model of the camera in ACUIX do me cameras, to avoid uploading an ACUIX configuration file from one model of ACUIX camera to anot her. 1. Run a Maintenance Session.
Document K14392V1 Rev A 103 07/07 7 Enhancing Video for Security Event Recording: Configuration Flexibility Use of Event Recording is optional. Using Higher Settings for Video Recorded During an Event Each camera has its own Event Recording values.
Enhancing Video for Security 104 Authorized Configuration Event Recording can be configured by t he Multi SA in your organizatio n, or by other operators who have the right to run a Maintenance Session. Caution: Using hig h values for Conti nuous Recording can shorten a unit’s video archive to the point of making it unusable.
System Administrator’s Guide Document K14392V1 Rev A 105 07/07 Automating Event Recording: Events of Interest Events of Interest: example s A storage area may be of little interest until someone enters it.
Enhancing Video for Security 106 Fig. 7–3. Example of a Sche dule Assigned to a Camera. Video archive A benefit of scheduling the recording of video feeds is that it spares storage on a Multi-Media unit, granting an organization a potentially longer video archiv e.
System Administrator’s Guide Document K14392V1 Rev A 107 07/07 Making Use of a Schedule Flexibility: for alarms, a ca mera, groups of cameras or a re sponse rule You have the option of adding , customizing and deleting a schedule, using "Define Sched ules".
Enhancing Video for Security 108 Customizin g the "Default" sc hedule By default, all of a Multi-Medi a unit’s cameras and alarms are assigned to the "Default" schedule. Customizing the "Default" schedule can be the quickest w ay to coordinate a unit for all cameras and alarms.
System Administrator’s Guide Document K14392V1 Rev A 109 07/07 To R e n a m e a S c h e d u l e Note that the "Default" schedule cannot be r enamed. 1. On the Schedules tab, during a Ma intenance Session, click Define Schedules . The tab displays the grid of the "Default" schedule.
Enhancing Video for Security 110 Fig. 7–6. Using a Schedule for Alarms. Ti p Settings for Holiday and Ex ception have higher priority than setti ngs for days of the week. See Holiday and Exception. See also How to set events to trigger al arms is explained in Setting an Event to Trigger an Alarm o r to Be Logged, on p.
System Administrator’s Guide Document K14392V1 Rev A 111 07/07 Adding Holidays and Exceptions Fig. 7–7. Specifying a Holiday for the Next Fe w Years. 1. Continue or start a Maintenance Sessio n for the Rapid Eye site. 2. Click the Schedules tab. 3.
Enhancing Video for Security 112 Event Recordin g for Video : Schedulin g a Response Fig. 7–8. A Rule's Trigge r, Response and Schedule. Figure 7–8 shows a rule, wher e: [Trigger:] = If a camera senses motion... [Response:] = ... then a Multi-Media DSP unit responds with Event Recording.
System Administrator’s Guide Document K14392V1 Rev A 113 07/07 Displaying the Response P anel Used for Making Rules 1. Continue or start a Maintenance Sessio n for the Rapid Eye site. 2. Click the Schedules tab. See figure 7–8. 3. Click Response. The panel for making rules and customizing a respo nse is displayed.
Enhancing Video for Security 114 4. Response. A Response can include: • Use Event Recording values to record video. For this to have an effect, sett ings for Event Recording need to be higher than those for cont inuous recording; see Event Recording: Configuration, p.
System Administrator’s Guide Document K14392V1 Rev A 115 07/07 Meaning of icons for the status of response rules 1. The rule can be edited; the operator needs to set a trigger or a response. 2. The operator has selected an empty schedule. 3. The rule is operational.
Enhancing Video for Security 116 Motion Detection Flexibility Using motion detection to lo g or trigger alarms is optional. Live video and recorded video are not affected by motion detection settings.
System Administrator’s Guide Document K14392V1 Rev A 117 07/07 T o Configure Motion Detection 1. Continue or start a Maintenance Sessio n for the Rapid Eye site. 2. Click the Video tab. By default, Record/Motion/Image is sele cted. 3. For commands, you have the option of using the buttons in the Mot ion area or the motion commands on a menu.
Enhancing Video for Security 118 T o Mask P art of a Video Feed from Motion D etection 1. Check that Record/Motion/Image is selected, as in figure 7– 11. 2. Click , the Edit motion mask command; see figure 7–11. 3. You have the option of clicking to Show grid lines.
System Administrator’s Guide Document K14392V1 Rev A 119 07/07 Motion Detection Reference Commands Edit motion mask. Click it to enable the “show gridlines” button, next. Show gridlines. Toggles a grid that overlays the video image on the Vide o tab.
Enhancing Video for Security 120 Motion Search Motion search is used to search video for moti on, independently of sett ings made for Motion detection. A motion search is performed using View softw are. See the Rapid Eye View Software Operator Guide for procedures and tips.
System Administrator’s Guide Document K14392V1 Rev A 121 07/07 T o Configure C SD 1. Continue or start a Maintenance Sessio n for the Rapid Eye site. 2. Click the Video tab. By default, Record/Motion/Image is selected. 3. Select CSD . A panel is displayed for configuring CSD.
Enhancing Video for Security 122 camera at close range and blinding the camera is not considered sabotage unless that p erson remains in front of the camera for more than 48 seconds. Event log To search the e vent log, use an Event session. See Event S ession: to Search th e Log of Events, p.
System Administrator’s Guide Document K14392V1 Rev A 123 07/07 What to watch out for Adding cameras, using high rate s, high-resolution and high quality settin gs for continuous recording, contribute to shorten the v ideo archive on a unit.
Enhancing Video for Security 124 Fig. 7–16. Storage Estimator. Ti p - Use the Rapid Eye Storage Estimator to forecast the length of a unit's video arc hive.
System Administrator’s Guide Document K14392V1 Rev A 125 07/07 Scheduling Cameras Scheduling can lengthen a video archive. O ne key application is for the recording of transactions that do not occur 24/7, as shown in table 7–3. See Scheduling: Configuration, p.
Enhancing Video for Security 126 Pan, tilt, and zoom Recording a video feed from a camera that pans co nstantly requires much more storage. If the duration of your video archive is a co ncern, Honeywell recommends that you consider if consta nt panning is necessary to your security needs.
System Administrator’s Guide Document K14392V1 Rev A 127 07/07 Using Higher V alues When Recording Video Effect of using a c ombination of higher rec ording values For Continuous Recording , heightening Resolution, Quality and Frame Rate in combination, compounds the effect on storage.
Enhancing Video for Security 128 To Obtain a Unit’s Statistics 1. Continue or start a Maintenance Sessio n for the Rapid Eye site. Please wait until a “System Operational” message appears in the Feedback box.
Document K14392V1 Rev A 129 07/07 8 Configuring Other Hardware Clearing Storage Purpose Clearing the storage of a Multi-Media un it or of one of its streams is a drastic measure that is irreversible and time consuming: recorded vi deo, sound and data are per manently erased.
Configuring Other Hardware 130 To clear a unit’s storage 1. Using View, run a Maintenance Session. 2. On the Statistics tab, click Clear Storage . See figure 8–1, above. A password dialog box appears. 3. Either: • There is a password on the Administ rator account: type that password.
System Administrator’s Guide Document K14392V1 Rev A 131 07/07 T o T race the Clearing of Storage • Track the moment it happens by making this event an alarm. See Tracing Events, on p. 191, and Events Defined, on p. 187. • Prevent future attempts by changing t he Administrator account password.
Configuring Other Hardware 132 Removing a site after updati ng security After updating the security of a Multi-Media unit, care should be taken to remember the system password. The system password is needed if you need to make a new site definition for the Multi- Media unit.
System Administrator’s Guide Document K14392V1 Rev A 133 07/07 6. Click OK . A copy of the file is sent from the Multi-Media unit to the locatio n specified in step 5. 7. Use a text editor or word processor to view the conten ts of the file. Fig. 8–4.
Configuring Other Hardware 134 7. Either: • Click Promote . - or - • Abandon the upload by clicking Clear; then skip the next st ep. 8. You options: • Upload more files; repeat steps 3 to 6, as needed. • Empty the Temporary Files list; to do so, click Clear .
System Administrator’s Guide Document K14392V1 Rev A 135 07/07 Making the F A UL T RELA Y Operational Fig. 8–5. Enabling the FAULT RELAY. 1. On the System tab, add a checkmark to: Enable Status Pulse or to it and Monitor Alarm Reporting. See figure 8–5, above.
Configuring Other Hardware 136 LAN/W AN Communications Communications settings for local- or wide-area ne tworks (LAN/WAN) are set in the field, when the Multi-Media unit is installed. The System tab offers a conve nient report of these network settings, which are seldom changed.
System Administrator’s Guide Document K14392V1 Rev A 137 07/07 Changing the Maximum Network Data Rate The operator enters only an upper bound, to Send no more than [n] kilobits per second, where "n" is a number between "10" and "200 000".
Configuring Other Hardware 138 Serial Device: Modem Flexibility A dial-up connection is optional. Internal modems in Multi-Media units can remain unused. are set using the Serial Devices tab. Modem settings Modems are set using the Serial Devices tab.
System Administrator’s Guide Document K14392V1 Rev A 139 07/07 Table 8–3 Default Modem and Dial-up Communicati ons Settings Device Box Value Modem hardware Baud 115,200 Wait 60 Prefix AT Initialization Z Dialing D PPP temporary network Client IP 172.
Configuring Other Hardware 140 Serial Device: PTZ Flexibility A PTZ serial device is only used to control ca meras that pan-tilt and zoom (PTZ). A Multi SA obtains the port number of the Multi-Media unit that is used for PTZ from the installers of a Multi- Media system or by observing the b a ck-panel of the Multi-Media unit.
System Administrator’s Guide Document K14392V1 Rev A 141 07/07 Public Display Monitor: Using Monitor Output 1 A public display monitor can be set up independently of LocalView, on Multi-Media and Multi- Media LT units. There is no ne ed for converters between the monitor and the Multi-Media unit.
Configuring Other Hardware 142 Fig. 8–8. Monitor Out Tab, for a Multi-Media Unit’s MONITOR OUTPUT 1. Table 8–5 Inputs for External Control of MONITOR OUTPUT 1 General Purpose Input Instructs Vide o Capture Card to.
System Administrator’s Guide Document K14392V1 Rev A 143 07/07 Customer Data and Customer-Device Events Purpose View can display messages from many non- Mult i hardware devices and systems such a s: cash registers, door access sensor s, a guest registration system, and s o on.
Configuring Other Hardware 144 6. Set the communication parameters (Baud Rate , Data Bit s, Stop Bit, and Parity Bit) to values recommended by the manufacturer of the device. 7. Ignore the Buffer Size for now. This value is dealt with using procedure Adding an Event Rule for a Data-recording Device, below.
System Administrator’s Guide Document K14392V1 Rev A 145 07/07 Search Rule and Regular Expressions: Reference Table 8–6 lists the special characters availabl e fo r use when making rules in the Rule box. Technical users who know how to use a regular expr ession (RE) will benefit most from using table 8–6.
Configuring Other Hardware 146 NetPIT and PIT Devices Support for Protocol Interfa ce Translators Honeywell supports Protocol Interface Transla tors (PITs) and a networked Protocol Interface Translator (NetPIT), for attaching many serial devices to a Multi-Media unit.
System Administrator’s Guide Document K14392V1 Rev A 147 07/07 Fig. 8–13. Expanded NetPIT device on PORT 3, showing three POS devices. Port restrictions • A PIT device cannot be assigned to the virtual port of a Net PIT. • Only one NetPIT device can be assigned to a Mult i-Media port.
Configuring Other Hardware 148 Using Multi Audio Monitor and rec ord Click the Enable boxes to enable transmission of sou nd from point to point and monitor it. Click the Record box to record sound along with the video from the site. You can monitor, record or do both, for each channel.
System Administrator’s Guide Document K14392V1 Rev A 149 07/07 T o Enable Audio for Use Onsite, by LocalV iew 1. On the Audio Setup tab, add a checkmark to th e box for Channel 2 (Right) Used by Si te Operator for Local Audio Monitoring.
Configuring Other Hardware 150 Table 8–8 Maximum Simultaneous Ses sions Session Type View Op erators in Session Live or Live-alarm 10* Retrieval 10 Event 10 Data 10 Alarm 10 Motion 10 Maintenance 1** * The operators share the available streams. See table 8–7.
Document K14392V1 Rev A 151 07/07 9 Users Ke y Fa c ts Flexibility If one user, or very few are operating the Multi- Media unit(s) in your organizat ion, you may not need to create user accounts.
Users 152 Before Creating User Accounts Where we are, if using Adm in software At this point, a Multi Sy stem Administrator (Multi SA) us ing Admin software has: • Obtained or created a Multi C entral database (Multi db). See Obtaining a Multi db, on p.
System Administrator’s Guide Document K14392V1 Rev A 153 07/07 Many users If many users use the system, Honeywell recommends: • Your Multi SA limit the use of the Administra tor account and add a p assword to the account (see Administrator Password, on p.
Users 154 Local User Management Creating accoun ts using either LocalView… Local User Management enables a Multi SA to crea te operator accounts onsite, using LocalView, for operating that unit only. When user manageme nt is set to "Local" in LocalView, the list of accounts on that unit can be edited.
System Administrator’s Guide Document K14392V1 Rev A 155 07/07 Setting a Unit to "Central" User Management 1. While using Admin software to update (or create) a site's definition, click Change… , ne xt to Local User Management is in effect.
Users 156 Fig. 9–2. Adding a "Night Operator" Account. Updating security for o nsite use of a central account When Central User Management is enable d, an operator account created with A dmin can also be used onsite, in LocalView. To enable u se of the account onsite, use View software to update security on that unit.
System Administrator’s Guide Document K14392V1 Rev A 157 07/07 User Groups To create a group of users, assign the same us er-account to different users. To do so, View operators either: • Use an account on based on another. View Op erators eac h have their own account, but the rights, sites and so on, of the accounts are common.
Users 158 Updating an Account in LocalView 1. Using LocalView, click the Configuration tab. 2. Select User Management. 3. Select a user. 4. You have the option of modifying the acco unt’s password and user name. To modify rights, see Granting Rights, below .
System Administrator’s Guide Document K14392V1 Rev A 159 07/07 1. While adding or updating an account, cl ick a box next to a ri ght. See figure 9–3. Adding a checkmark adds the right to the account; remove the che ckmark to remove the right. 2. To limit camera access, see To Limit Use of Cameras: Camera Partitioni ng on p.
Users 160 Denying access to LocalVie w, onsite. 1. Using LocalView, click the Configuration tab. 2. Click the Users tab. 3. Select the account. 4. Click the box next to Deny Access so that it shows a check mark. Removing a User's Account For Accounts create d using Admin softwa re, whet her user manage ment is local or central: 1.
Document K14392V1 Rev A 161 07/07 10 Security for a Multi-Media System Security Options Flexibility in security These guidelines are suggestions to complement your organizatio n’s security policies and procedures. Most are optional in low-security environment s.
Security for a Multi-Media System 162 Security Priorities From minimal securit y to maximum security Table 10–1 suggests an order f or implementing a secure Multi system. Additional security for some installations This additional security may n ot apply to your installation.
System Administrator’s Guide Document K14392V1 Rev A 163 07/07 Limiting the Use of Admin Flexibility in security Like most Multi-Media security features, limiti ng the installati on and use of Admin to the PCs of Multi SAs is optional.
Security for a Multi-Media System 164 P asswords • System password. A global password for all of the unit s in your organization. The system password is not used by user s; it counters access of unit s by unauthorized users, such as those part of another Multi-Media system.
System Administrator’s Guide Document K14392V1 Rev A 165 07/07 Multi Database Security Flexibility in security Like most Multi-Media security features, usin g network means to protect a Multi database is optional. If the Multi db is protected, Multi- Media unit operators need read/write permissio ns to a Multi db.
Security for a Multi-Media System 166 Fig. 10–1. Logging on to SQL-Server Diffe rs from the Log on to Ad min. The following runs of Multi software The next time that you use Admin or View, the same SQL logon and password are use d, without the SQL Connection window appeari ng.
System Administrator’s Guide Document K14392V1 Rev A 167 07/07 Road Map to Setting the System P assword Setting (or changing) the system password requires four pr ocedures: • Use Admin to set a system password in the Multi Ce ntral database.
Security for a Multi-Media System 168 Extra steps in some sy stem password scenarios After your system is secured with a system pass word, a Multi SA may need to perform a few extra steps when faced with these tasks: • Mistakenly deleting a site defi nition.
System Administrator’s Guide Document K14392V1 Rev A 169 07/07 4. You have the option of ending the Maintenance Session, as explained i n Endi ng Maintenance on p.
Security for a Multi-Media System 170 Fig. 10–4. After Removi ng a System Password. Remove F rom All Units 1. Run Admin to access the System Password window. E ither: • Click on the Admin toolbar. • Click the System Password command on th e File menu.
System Administrator’s Guide Document K14392V1 Rev A 171 07/07 Remove on One of Many Units You may need to remove a system password from only one unit in your system, when: • Selling the unit to another organiz ation • Sending the unit to Honeywe ll for repair This procedure is one of the lon gest in this System Administr ator’s Gui de .
Security for a Multi-Media System 172 System P assword Extras Older system password If you do not know the system password at a site, you will run int o some difficulty using the procedure " Remove on One of Many Units" in Removing a System Password, on p.
System Administrator’s Guide Document K14392V1 Rev A 173 07/07 Fig. 10–5. The LVP Utility Is Used only when a Unit Replaces anot her at a Secured Site. T o Replace a Unit when a System P assword Is in F orce Ti p This procedure to replace a unit applies only to replacing a unit at a site that has been defined and is operational.
Security for a Multi-Media System 174 Last V alid P assword Ti p The scenarios described below ar e exceptional; they only apply when dealing with re-entry of information in a site definition for used units.
System Administrator’s Guide Document K14392V1 Rev A 175 07/07 If the site is still inaccessible, contact Multi te chnical support, as explained in For Questi ons, on p. 22. Fig. 10–6. Inputting a Previ ous Owner’s System Password into the LVP Utility.
Security for a Multi-Media System 176 T o Check if the Correct System P assword Was T yped • Use View to start a session. If the site cannot be accessed, you may have mistyped the password in the previous procedure. User P assword 1. Using Admin, click the Users tab to view the l ist of users.
System Administrator’s Guide Document K14392V1 Rev A 177 07/07 Basic security Changing the password to the “Administrat or” acco unt is an essential security precauti on.
Security for a Multi-Media System 178 What you want to avoid The locking out of authorized, legitimate users from the Multi-Media units on your Rapid Eye system is a worst-case scenario tha t requires many crucial steps, one of which i s: knowing the password to the Administrator account.
System Administrator’s Guide Document K14392V1 Rev A 179 07/07 Guidelines A Multi account can have as few or as many rights, as needed. T o View the Rights of a User and the Sites He may Access 1. Using Admin, click the User ta b. 2. Double-click a user’s line.
Security for a Multi-Media System 180 Right to Use Admin To use Admin, your account must be the “A dmin istrator” account, or an account based on it. Ti p The set of righ ts in an account based on the “Administrator” account cannot be mo dified; only the password can.
System Administrator’s Guide Document K14392V1 Rev A 181 07/07 Table 10–3 Mainten ance Tasks and Rights of a User Account Right† Needed Task See… Page Modify configuration Time Unit’s Time Z.
Security for a Multi-Media System 182 • * Use outputs. Right to oper ate outputs (for controlling gate s, lights and other facilities), during a Live Session. Use of this rig ht depends on the right to View Live Video. • * Process alarms. Right to respond to alarms: using an alarm session to acknowledge and to reset alarms.
System Administrator’s Guide Document K14392V1 Rev A 183 07/07 Limiting the Time that a Unit Can Be Used Fig. 10–9. Account's Limit on Se ssion Time, before Ne eding to Reconnect. Limiting time can be used to prevent user s from monopolizing a Rapid Eye site’s maintenance.
Security for a Multi-Media System 184 5. Expand the site, as in figure 10–10, (2). In the branch of cameras below the name of a site, select one or many cameras. A chec kmark means th at access to the camera is granted to the user of the account. See figur e 10–10 (3).
System Administrator’s Guide Document K14392V1 Rev A 185 07/07 Table 10–4 Security Happenstance Situation Preven tive and / or Last Resort Measu res vandalism - schedule onsite equipment inspectio.
Security for a Multi-Media System 186 supplement tracing of events, as explained in Tracing Events, below. Boosted recording can override a unit to record a video feed from a ca mera with recording tu rned OFF. See figure 10–1 2. Fig. 10–12. Overriding a Camera that is not Recording, Using Event Recording.
System Administrator’s Guide Document K14392V1 Rev A 187 07/07 Events Defined Fig. 10–13. Sources of Even ts Include the Unit itself. Multi-Media units provide notification of eve nts . Events can be produced from four sources: • Outside World event.
Security for a Multi-Media System 188 Setting an Alarm Default By default, events are not set to trigger alarms. Settin g events to trigger alarms is an option. Alternatively, events can be silently logged, for administrati ve purposes. Fig. 10–14. Once Acknowledged, Alarms Are Ente red into the Multi Db.
System Administrator’s Guide Document K14392V1 Rev A 189 07/07 The Modify configuration rig ht enables the operator to st art a Ma i n te n an c e Se s s io n and use a site’s: • Event tab • Serial Devices tab • Video tab, for Motion Who can receive alarms? A different right is needed to use an Alarm session.
Security for a Multi-Media System 190 Event Reference Table 10–5 Event Reference, by Source and Tab Source Event in Mainte nance, Except Where Noted Cause: an Alarm or Log Ent ry Could Indicate … .
System Administrator’s Guide Document K14392V1 Rev A 191 07/07 Table 10–6 Event: Default Se ttings for Log and Alarm Source Event Log Alarm View Operator event Session: connect, reject and disconn.
Security for a Multi-Media System 192 Fig. 10–16. Events Caused by a Multi-Me dia Unit or a View Operator. Who can trace a Multi-Media Unit event or a View Operator event? By using the “Administrator” account or an account based on it, your Mult i SA automat ically has the Modify configuration right, to record or report these or other events.
System Administrator’s Guide Document K14392V1 Rev A 193 07/07 Event Session: to Search the Log of Events Preparation By default, some events are not logged; no even ts are set to trigger alarms. To obtain positive results from an Event session, your organ ization's Multi SA needs to set events to be logged or to trigger an alarm.
Security for a Multi-Media System 194 T o Input Times and Dates Click on the part of the time or date that you want t o change and either: • Press cursor keys on the keyboard. The → ← keys move the cursor to the next field, and the ↑ ↓ keys increase/decrease a value.
System Administrator’s Guide Document K14392V1 Rev A 195 07/07 A Multi-Media Alarm Station Flexibility in security Like most Multi-Media security features, use of an alarm sta tion is optional. Purpose An alarm station is a PC t hat is designated t o re ceive alarms first, from one or more Multi-Media units.
Security for a Multi-Media System 196 PPP Connectivity Ti p Only in some dial-up connections are Poin t-to-Point Protocol (PPP) user names and passwords used. This procedure might not apply to your Multi system. Purpose PPP (Point-to-Point Protocol) Dial-up Networ king user names and passwords are used for some dial-up connections.
System Administrator’s Guide Document K14392V1 Rev A 197 07/07 Stopping sessions on units that use modems Multi sessions on a Multi-Media unit that is so lely accessibl e by dial-up, cannot be interrupted other than by physically intervening. You m ust either apprehend the user or unplug the phone line connected to the Multi-Media unit’s modem.
Security for a Multi-Media System 198 Denying Access Honeywell recommends the following procedure as the only expedient way to deny access to a user. Fig. 10–19. Den ying Access (1) and Updatin g Security for each Site in the Acc ount (2). T o Deny Access to a User of Y our Multi System 1.
System Administrator’s Guide Document K14392V1 Rev A 199 07/07 Ineffective strat egies for an unwanted u ser Honeywell does not recommend the following str ategies. They are misgu ided! They are explained so that they are not mistakenly used or pr oduce a false sense of secu rity.
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Document K14392V1 Rev A 201 07/07 11 Multi-Media Alarm Stations Overview Flexibility in security Like most Multi-Media security features, use of alarm statio ns is optional. A Multi-Media alarm station can receive alarms from one Mult i-Media unit or many.
Multi-Media Alarm Stations 202 Checklist to Configure a Multi-Media Alarm Station 1. Adding an Alarm Station: Name and Reports, p. 203. 2. Identifying and Defining a Co nnection. An Alarm station ca n be reached over either: • Network Connection to an Alarm Station, p.
System Administrator’s Guide Document K14392V1 Rev A 203 07/07 Adding an Alarm Statio n: Name and Reports 1. Using Admin, click the Alarm stations tab. 2. To start adding an alarm stat ion, display the A dd Alarm station dialog box. Either: • Click on the toolbar.
Multi-Media Alarm Stations 204 Table 11–2 Connection Informatio n Needed fo r a Rapid Eye site to an Alarm Station To Setup Alarm Station Using … A Multi SA Needs … identical dial-up calls to al.
System Administrator’s Guide Document K14392V1 Rev A 205 07/07 Network Connection to an Alarm Station Ti p Your Rapid Eye site might n ot need this type of con nection to an alarm station. For other means of connecting to an al arm station, see table 11–2 on p.
Multi-Media Alarm Stations 206 Network Address T ranslation for Alarm Stations In a nutshell A connection to one or many Multi-M edia alarm st ations, using one IP addr ess, can be made by using network address transl ation (NAT) and po rt address transla tion (PAT)—a one-to-many address translation.
System Administrator’s Guide Document K14392V1 Rev A 207 07/07 Fig. 11–4. Connecting throug h a WAN to a Multi-Media Alarm Station on a LAN. T o Prepare a Multi-Media Unit for NA T , Using Admin 1. Using Admin software, configure the connection to an Alarm Station.
Multi-Media Alarm Stations 208 Table 11–3 Router Mappings: Example fo r Unit Callback to Alarm Stations Admin setting to: de stination Network device: mappings NAT Port (to network router) Router’s Outside IP (network constant) Physical Port (unit & firewall) Inside IP (alarm station) alarm station “C” Callback Port: 56,080 164.
System Administrator’s Guide Document K14392V1 Rev A 209 07/07 T o Setup a Dial-up Connection to an Alarm Station Fig. 11–6. Area Code Input Is Needed to Reach a Multi-Media Alarm Station. 1. While running Admin software to add or update an alarm stati on definition (as explained in Adding an Alarm Station: Name and Reports, p.
Multi-Media Alarm Stations 210 Entering Area Codes in Site and Alarm Station Definitions When the country and area codes of an alarm stat ion match those of the sites reporting to it, calls to the alarm station are consi dered local. If they do not match, Multi uses a long distanc e code (“1” by default + an area code) to make th e call.
System Administrator’s Guide Document K14392V1 Rev A 211 07/07 Table 11–4 Area Code Matching, for Sit e and Alarm Station Multi-Media Unit Alarm Statio n (Chicago*) Match Result enter: 773 (Chicag.
Multi-Media Alarm Stations 212 Irregular area c ode use Why customize? When a unit is not in the same area code as its al arm station, sometimes a local call can be used when the alar m station is cl ose by. Figure 11–8 illustrates this poss ibility and others.
System Administrator’s Guide Document K14392V1 Rev A 213 07/07 T o View “Update Station to Call in Case of Alarms” • Update the alarm station listed on the Sites t ab. T o Use a Local Call Across Area Codes • Customization is needed when your telepho ne company does not require a long-distance call for a call to another area code.
Multi-Media Alarm Stations 214 T o Delay the Extension Suffix • To delay the dialing to the exte nsion as neede d, type commas in the box. Each comma adds a one-second delay. For example: 9,,, 555-1212,,,,,,,,226 introduces an eight second d elay (eight commas would produce eight seconds of dela y) before dialing the final “226”.
System Administrator’s Guide Document K14392V1 Rev A 215 07/07 Alarm station for many international units If their are many international units reporting to an alarm st ation and they are all in the same country, you have the option of changing the long distance prefixes for out-of-country and in- country dialing.
Multi-Media Alarm Stations 216 RAS Connection to an Alarm Station Fig. 11–12. A Multi-Media Unit Can Se nd Alarms through a RAS Serve r. In a nutshell A Rapid Eye site may need to connect to a remote access service (RAS) server to reach a Multi alarm station.
System Administrator’s Guide Document K14392V1 Rev A 217 07/07 Ti p Your Rapid Eye site might n ot need this type of con nection to an alarm station. For other means of connecting to an al arm station, see table 11–2, p. 204. T o Setup a Connection to a RAS Server 1.
Multi-Media Alarm Stations 218 Making an Alarm Station Operation al What a Multi SA needs to do After adding an alarm station, p. 203, and d efining how a Multi-Media unit connects to it, p. 20 3: • You need to update security for each Multi- Media unit invo lved.
System Administrator’s Guide Document K14392V1 Rev A 219 07/07 T o List Successful Alarm Callbacks after an Interruption • Run View and start an al arm session. Removing an Alarm Station 1. Using Admin, click the Alarm station tab. 2. Select the alarm station that you want to delete.
Multi-Media Alarm Stations 220 Precaution Before de-listing a Multi-Media unit or M ult i unit from a Multi-Medi a database, Honeywell recommends that your Multi SA use Admin software to remove Alarm Station s listed in a site definition. See the procedure:: To Set a Site to Not Report to a Specific Alarm Station, ne xt.
Document K14392V1 Rev A 221 07/07 12 T ouring Many Sites Purpose A Rapid Eye Multi system can be set to show all of the video and data from a series of sites, one site at a time, automatically. This a common use of a CCTV security system. Admin is used to setup one or more tours.
Touring Many Sites 222 Adding a Site T our 1. Using Admin, click the Tours t ab. 2. To display the Add Tours dialog box, either: • Click on the toolbar. - or - • Click Add on the Actions menu. 3. Type a name in the Tour Name box (see figure 12–1).
System Administrator’s Guide Document K14392V1 Rev A 223 07/07 Fig. 12–2. The Default Amount of Time for a Tour of each Unit. Customizing a T our Purpose For each tour, you have the option of spec ifying: • The order in which sites are toured • The time spent at each site - and - • The connection to be used to reach the site.
Touring Many Sites 224 T o Change the Time Spent at a Site, During a T our Fig. 12–3. Customizing the Amount of Time that a Multi-Media Un it Is Toured. Ti p If you are already in the Update Tour dialog box (f rom the previous procedu re), skip to step 3.
System Administrator’s Guide Document K14392V1 Rev A 225 07/07 T o Select Another Connection to a Site, During a T our Ti p If you are already in the Update Tour dialog box (f rom the previous procedu re), skip to step 3. 1. Using Admin, click the Tours t ab.
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Document K14392V1 Rev A 227 07/07 13 Alarm Log During an alarm sessio n, a record of the event that caused the alarm is entered in the Alarm Log of the Multi central database (Multi db). Viewing the Log Fig. 13–1. Alarm Log The alarms produced in the last 24 hours are listed w hen the log is opened.
Alarm Log 228 Sorting the Log To sort the log, click the column headings. See figure 13–1. A note on sorting Items are sorted by their textual appearance. For example, if your Microsoft Windows is set to display dates as “month-day-year”, one obtains a listi ng such as in figure 13–2, below.
System Administrator’s Guide Document K14392V1 Rev A 229 07/07 Filtering the Log Fig. 13–3. Filter ing the Alarm Log. Only alarms produced in the last 24 hours ar e listed when the log is opened. The log can appear to be empty. Earlier alarms can be viewed by filtering.
Alarm Log 230 T o Archive Alarms 1. While viewing the log (as in Viewing the Log, above), select the alarms that you want to print. 2. Click Archive… . The “Save As” dialog box appears. 3. Type a name in the File name box. 4. Click Save . Technical note on the Alarm log Alarm log entries accumulate over time.
Document K14392V1 Rev A 231 07/07 14 Multi Database In a nutshell A Multi central database (Multi db, for short ) is needed to run Admin. Information about: sites, users, alarm stations and site tours, is cont ained in a Multi db. You need only one Multi db for many sites.
Multi Database 232 Starting Admin Fig. 14–2. Admin Icon on the Windows Desktop. To S t a r t A d m i n 1. On your desktop, either: • Click Start, point or click to: Programs, and then Rapid Eye Multi. Click Rapid Eye Multi Admin. • Double-click the desktop icon for Admin.
System Administrator’s Guide Document K14392V1 Rev A 233 07/07 Using the Default Multi Db The first time t hat you log on The file name of the default, central Multi central database is: “REMCentral.mdb”. You can locate it by browsing through the folder holding the Multi software.
Multi Database 234 Using Another Db: Converting There may be other databas es… Your Multi SA may have created more than one Mu lti db. Operators have the option of switching to another Multi db. T o Use Another Multi Db 1. Start Admin (or View). The Logon window appears.
System Administrator’s Guide Document K14392V1 Rev A 235 07/07 Impact on View • View can be set to a different Multi db while Admin is running, and vice versa. • When switching to another Multi db for use with Vi ew, a fresh local Multi db overwrites the local db used at the previous lo g on.
Multi Database 236 To obtain an empty Multi central database , either: • For an MS-Access compatible format, see To Create an Em pty, MS-Access-Compatible Multi Db, below • For a SQL-Server compatible format, see SQL-Server Template, p. 2 37. Following log on to Admin The next time that you use Admin, the same Multi db is used.
System Administrator’s Guide Document K14392V1 Rev A 237 07/07 6. Click OK . The Create Database window app ears; see fig. 14–4, above. Note that “Create empty database” is selected. 7. Click OK . The Admin window appears. A default site is listed on the S ites tab.
Multi Database 238 5. Type this code, including the commas: sp_attach_db 'Multi', 'C:MSSQL7DataMulti.mdf', 'C:MSSQL7DataMulti.ldf' 6. Execute the code by pressing F5, or using the “Execute” command. Using Admin to Create a SQL -compatible Multi Database 1.
System Administrator’s Guide Document K14392V1 Rev A 239 07/07 Db Based On Another Similarities To copy a Multi db, use the Admin - Logon window as a database to ol. The procedure is similar to creating an empty Multi db. The Create Database window is used to sele ct a “model” Multi db (see step 3 in fig.
Multi Database 240 Ti p Step 2 for making a copy of a db is not obvious. Your usual account may not work in the data base that you plan to copy. If you use the database’s “Administrator” account, the password may differ from the “Administrator” account in the Multi db that you usually use.
System Administrator’s Guide Document K14392V1 Rev A 241 07/07 Fig. 14–6. Options for Generating a MinAdmin Multi Db Template. You can produce *.DAT files for MinAdmin u sers. Use of the .DAT file and the template is discussed in the MinAdmin User Guide .
Multi Database 242 T o Upgrade a Local Database, withou t a C onnection to the Multi Db 1. Before upgrading View, use Windows Explorer to locate t he [user].mdb file(s) on the PC. For example, if a user account called “nig ht operator” is used to log on to View, look for a “nightwatch.
System Administrator’s Guide Document K14392V1 Rev A 243 07/07 Logging On For routine us e of Admin After specifying a database, Admin and View will continue to use it, each time that you lo g on. Logging on to Admin is a sim ple matter of starting Admin (as explained in Starting Admin on p.
Multi Database 244 T o Set a Multi Db for View 1. Start View. 2. Set the database. Either: • The PC can only run View. Select the database engine and type or browse for the name of the database file. For SQL Serv er or MSDE databases, indicate the server and database.
System Administrator’s Guide Document K14392V1 Rev A 245 07/07 T o Refresh a Local Database while Running View 1. Run View. At the Logon, check if there is a checkmark in the checkbox next to The Central database is accessible from this PC. • If so, proceed with the logon.
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Index A Access. See Multi db, Microsoft Access access point. See password, access point account for user. See user account ACUIX dome camera: camera identification, 102; configuration, 100; discovery, 100 ACUIX PTZ driver. See Intellibus PTZ driver ADEMCO PTZ driver.
Index 248 client IP, 139 clock: clearing storage, 60; Multi-Medi a unit, 56; on a PC, 59; Refresh button, SNTP server, 58; setting automatically, 58; setting ma nually, 59; setting to automatic, 57; s.
System Administrator’s Guide Document K14392V1 Rev A 249 07/07 event recording: Boost button, 104; during a Site tour, 104; duty cycle, 71; enabling, 68; optional, 103; response duration, 115; rule,.
Index 250 limiting access: Admin documentation, 16 3 lit room at night. See security risk local database: update, 169 local user management. See user management, local LocalView: audio, 148; breach of trust, 186; setup, 23 log: viewing and sorting, 227 Log System Messages.
System Administrator’s Guide Document K14392V1 Rev A 251 07/07 Multi-Media unit operator: account and PPP, 196; account limiting access to sites, 182; a ccount password.
Index 252 Refresh button, SNTP server, 58 regular expression, 145 resetting password, 164 resolution: gauge, 79, 81; preview for recording, 75; preview recorded video, 74; selection tips, 75 resolution best, 79 restricted names, user account, 156 retrieval: slow rewind, 70 rogue session: ending.
System Administrator’s Guide Document K14392V1 Rev A 253 07/07 SQL-Server. See Multi db, Microsoft SQL-Server stadium crowd, 148 star. See asterisk statistics: maintenance tab, 12 8; storage, to vie.
Index 254 W WAN, 136 WAN IP, 37, 206 watch dog. See FAULT RELAY When Live Closes, PTZ, 87 Win 98, 240 Windows: dial-up networking, 33 Z zonal mode, PTZ, 89, 91 zoom.
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Honeywell Video Systems (Head Office) 2700 Blankenbaker Pk wy, Suite 150 Louisville, KY 40299, USA www.honeywellvideo.com ℡ 1.800.796.2288 Honeywell Video Systems Northern Europe Netwerk 121 1446 WV Purmerend, The Netherlands www.SecurityHouse.nl ℡ +31.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Honeywell K14392V1 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Honeywell K14392V1 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Honeywell K14392V1 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Honeywell K14392V1 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Honeywell K14392V1, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Honeywell K14392V1.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Honeywell K14392V1. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Honeywell K14392V1 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
