Manuale d’uso / di manutenzione del prodotto HXMT9 / HXMT9X del fabbricante Honeywell
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Inst allation Manual 9-Channel Blac k&W hite Multiple x er HXMT9 / HXMT9X.
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W ARNING: Explanation of Graphical Symbols TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT T O RAIN OR MOISTURE. DO NOT INSER T ANY MET ALLIC OBJECT THROUGH VENTILA TION GRILLS. W ARNING RISK OF ELECTRIC SHOCK DO NOT OPEN W ARNING: T O REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER(OR BACK).
Should any liquid or solid object fall into the cabinet, unplug the unit and have it checked by qualified personnel before operating it any further . Unplug the unit from the wall outlet if it is not going to be used for several days or more. T o disconnect the cord, pull it out by the plug.
IMPORT ANT SAFEGUARDS 1. READ INSTRUCTIONS – 2. RET AIN INSTRUCTIONS 3. CLEANING 4. A TT ACHMENTS 5. W A TER AND MOISTURE 6. ACCESSORIES 7. CARTS 8. VENTILA TION 9. POWER SOURCES Read the safety and operating instructions before operating the unit. – Retain the safety and operating instructions for future reference.
1 1. POWER CORDS 12. HEED W ARNINGS 13. LIGHTNING 14. OVERLOADING 15. OBJECT AND LIQUID ENTRY 16. SERVICING 17. DAMAGE REQUIRING SERVICE 18. REPLACEMENT P ARTS 19. SAFETY CHECK 20. FIELD INST ALLA TION – Do not allow anything to rest on the power cord.
FCC INFORMA TION : THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPL Y WITH THE LIMITS FOR A CLASS A DIGIT AL DEVICE, PURSUANT TO P ART 15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERA TED IN A COMMERCIAL ENVIRONMENT .
T able Of Content s Pages Chapter 1 Introduction Chapter 2 Inst allation 1 Features 1 T echnical Overview 3 5 Required T ools 5 Connecting Cameras 5 Connecting Monitors 6 Connecting VCRs 6 Connection .
Motion Detection Index Setup 33 Motion Detection Index List 34 Motion Detection Schedule Setup 35 Motion Detection Sensor Setup 36 Motion Detection Sensor Setup (Normal) 38 T esting Motion Detection S.
User Scrn Chg… 64 Alarm Operation 82 OSD Change… 66 Screen Protect… 67 Manual Alarm… 67 Alarm Reset 67 S pot Output… 68 Macro 68 User Change… 68 Alarm List… 69 Playback Format… 70 PB P.
On-Screen Display (Main) 83 On-Screen Display (S pot) 83 Other Features (Internal) 83 Other Features (External Interface) 84 Remote Control 84 Rear Panel Connectors 84 Front Panel Controls 85 Power Re.
List of Illustraions Figure 1 — T ypical multiplexer system configuration 1 Figure 2 — connections 5 Figure 3 — Connecting one VCR to the 6 Figure 4 — Connecting two VCRs to the 7 Figure 5 —.
Figure 33 — VCR System Setup screen 41 — Figure 34 Recording Index Setup screen 42 Figure 35 — Camera Picture Adjustment screen 43 Figure 36 — Macro Setup screen 45 Figure 37 — Macro Recor S.
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Chapter 1 Introduction Features • Compatible with st andard Black&White cameras and other standard Video sources • Switchable between EIA and CCIR • Able to decode tapes from many other bran.
• Each camera has a programmable 256-target (16 x 16) motion- detection grid • Programmable vector-based motion detection in any direction • Nonvolatile program memory saves all user settings an.
T echnical Overview 9 Camera Multiplexing with Motion Detection, Alarm Association and Multilingual Setup Menus The has revolutionary features not available in most multiplexers. The has a sophisticated motion detection system that can sense motion vectors in any direction.
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Chapter 2 Inst allation Required T ools Although no special tools are required to install the multiplexer , it is only one part of a complex system. Refer to the Installation manuals for the other components in your p articular installation for special tool requirements.
Y our main monitor should be connected to the MAIN output. Up to four auxiliary monitors can be connected to the multiplexer . Y ou can use these as spot monitors or to view live video while playing tapes back through the main monitor . The auxiliary monitors should be connected to the AUX BNC connectors.
< Figure 4 > Connecting two VCRs to the . multiplexer 7 Y ou can connect one VCR to the multiplexer and use it for both recording and playback. However , the can handle recording and playback at the same time, so it is possible to connect two VCRs.
Alarms and Other Connections The 50-pin ALARM IN/OUT connector has 9 alarm inputs, 9 alarm outputs, RS-232 connectors, VCR trigger pulse and various alarm settings. See Appendix B — Connector Pin Outs for further details on how to make these connections.
ENGLISH 9 T o access the Main Menu of the setup screens, move the cursor to the top of the screen. The top menu bar appears. Select Setup. < Figure 6 > Supervisor Password screen. Enter the password by moving the cursor over the desired number and clicking on it.
Main Menu Settings < Figure 7 > Main Menu screen. < Figure 8 > T ime, Date Setup, first screen. 10.
Time, Date Setup 11 In addition to setting the multiplexer ’s time and date, these screens can be used to set the format and select daylight saving time. Y ou can use the arrow buttons on the multiplexer or mouse to select the menu item. Press SET or the lef t mouse button to decrease the number .
< Figure 9 > T ime, Date Setup, second screen. • Daylight Saving : • St art : • Stop : • < Back : • Exit : If you are in an area that does not have Daylight Saving (Summer) T ime, set this option to Off. When you set this selection to On, you must set the start and stop dates and times.
Camera Access Setup < Figure 10 > Camera Access Setup screen. The Camera Access Setup screen allows you to assign which cameras different users will have access to and which cameras can be displayed on the S pot (auxiliary) monitors. Y ou can also designate whether a camera can be recorded.
Camera Title Setup < Figure 1 1 > Camera T itle Setup screen. The Camera T itle Setup screen allows you to enter titles for each camera. Clicking on the letters and characters enters them in the camera title. Each camera title can have a maximum of 24 characters.
• Keyboard Character Set 1 : • Keyboard Character Set 2 : • Keyboard Character Set 3 : • Keyboard Character Set 4 : • Keyboard Character Set 5 : • Exit : A to Z (upper case) a to z (lower case) :;<=>?[]^_'{I}~ ÀÁÂÄÇÈÉÊËÌÍÎÏÑÒÓÔÖÙÚ ÛÜßàáâ Saves your changes and returns to the Main Menu.
Enter the camera number under the Camera column and the display time under Dwell. Y ou can also set the S tack Dwell T ime, which is the length of time each group of cameras will display . Saves your changes and returns to the Main Menu. • Exit : Alarm Setup < Figure 13 > Alarm Setup screen.
• Alarm Dwell Time : The dwell time can be set from 1 to 99 seconds. (The screen will automatically sequence in a multi-alarm condition.) • Alarm I/O Setup : • Alarm Action Setup : • Motion Action Setup : • Video Loss Action Setup : • Manual Alarm Action Setup : • Macro Link Setup : • Exit : Enters the Alarm I/O Setup submenu.
Alarm I/O Setup < Figure 14 > Alarm I/O Setup screen. Y ou can set the input and output for each of the alarm connections. Can be set to NO (Normally Open), NC (Normally Closed) or Off. Can be set to AH (Active High) or AL (Active Low) TTL output.
Alarm Action Setup (1) < Figure 15 > Alarm Action Setup (1) screen. This screen allows you to set up the actions the multiplexer will take when there is an alarm condition. When set to On, the multiplexer ’s internal buzzer will sound during an alarm condition.
• Recording : • Spot Monitor 1 to 4 : • Hold Time : • Next > : • Exit : This allows you to select how video will record during an alarm condition. INT interleaves images from the camera with an alarm every other field giving you more images from that camera.
This screen allows you to set the actions the operator can take, what relays will be activated and what cameras are associated with other cameras. • Action : • Relay : • Associated : • < Back : • Exit : There are three possible settings.
Associated Camera Setup < Figure 17 > Associated Camera Setup submenu. This menu allows you to associate up to three cameras with another when an alarm condition occurs. The main camera is displayed in the top window with the three associated cameras shown below .
Motion Action Setup (1) < Figure 18 > Motion Action Setup (1) screen. This screen allows you to set up the actions the multiplexer will take when there is a motion alarm condition. When set to On, the multiplexer ’s internal buzzer will sound during a motion alarm condition.
• Recording : • Spot Monitor 1 to 4 : • Next > : • Exit : This allows you to select how video will record during a motion alarm condition. INT interleaves images from the camera with an alarm every other field giving you more images from that camera.
This screen allows you to associate various relays and links to the cameras in motion alarm conditions. There are four possible relay settings. 1 or 2: Sets either internal relay 1 or 2 to be activated by a motion alarm. 1&2: Sets both internal relays 1 and 2 to be activated by a motion alarm.
• Buzzer : • Alarm Screen : • Internal Relay : • Network Relay : • Message Latch : • S pot Monitor 1 to 4 : • Hold T ime : • Exit : When set to On, the multiplexer ’s internal buzzer will sound during a video loss condition.
Manual Alarm Action Setup (1) < Figure 21 > Manual Alarm Action Setup (1) screen. This screen allows you to set up the actions the multiplexer will take when there is a Manual alarm condition. When set to On, the multiplexer ’s internal buzzer will sound during a Manual alarm condition.
• Recording : • Spot Monitor 1 to 4 : • Hold Time : • Next > : • Exit : This allows you to select how video will record during a Manual alarm condition. INT interleaves images from camera with an alarm every other field giving you more images from that camera.
Manual Alarm Action Setup (2) < Figure 22 > Manual Alarm Action Setup (2) screen. This screen allows you to set the actions the operator can take, what relays will be activated and what cameras are associated with other cameras. There are three possible settings.
• <Back : • Exit : This takes you to the Manual Alarm Action Setup (1) submenu. Saves your changes and returns to the previous menu. Macro Link Setup < Figure 23 > Macro Link Setup screen. This screen allows you to link macros to the 9 alarms.
Alarm History < Figure 24 > Alarm History List screen. This screen displays a list of alarms. The retains a history of up to 256 events. Goes to the first page in the history list. Goes back one page in the history list. Goes forward one page in the history list.
Motion Detection Setup < Figure 25 > Motion Detection Setup screen. The Motion Detection Setup screen is the starting point for various motion detection setup screens. This is a global switch that turns motion detection for all cameras On or Off.
Motion Detection Index Setup < Figure 26 > Motion Detection Index Setup screen. Normally , the multiplexer gives equal priority to all cameras (1 to 9) for motion detection. However , it is possible to change the priorities. Increases the camera number by one.
Motion Detection Index List < Figure 27 > Motion Detection Index List screen. This screen displays the priorities assigned to the cameras. Y ou cannot edit anything on this screen.
Motion Detection Schedule Setup < Figure 28 > Motion Detection Schedule Setup schedule. The can be set up to detect or ignore motion based on a schedule. For example, you would expect lots of activity during normal office hours and do not want to detect motion.
Motion Detection Sensor Setup < Figure 29 > Motion Detection Sensor Setup screen. Each camera can be set up with two sets of motion detection parameters. The parameter sets are defined as Mode 1 and Mode 2. (Y ou can schedule when the modes will be used in the Motion Detection Schedule Setup screen.
• T rigger Size (H) : • T rigger Size (V) : • Delay Time : • Hold Time : • Grid Setup : •< < : •< : •> : •> > : • Exit : This is the minimum number of target s in a horizontal row that must change before the multiplexer reads the change as motion.
Motion Detection Sensor Setup (Normal) < Figure 30 > Motion Detection Sensor Setup (Normal) screen. The Motion Detection Sensor Setup screen is used to setup and test cameras for motion detection. Mode 1 and Mode 2 can be set up for either Normal or V ector motion detection.
T esting Motion Detection Sensor Setup < Figure 31 > Motion Detection Sensor Setup test screen. The Motion Detection Sensor Setup test screen shows when the multiplexer detects motion by drawing a box around the active area.
Motion Detection Sensor Setup (V ector) < Figure 32 > Playback & Recording Setup screen. The V ector Motion Detection Sensor Setup screen is the same as the Normal Motion Detection Sensor Setup screen except that it has two motion grids.
< Figure 33 > VCR System Setup screen. VCR System Setup The VCR System Setup screen is used to synchronize the with your VCR. There is the BNC for multiplexer input from the VCR. Set to Off if you are not using the VCR’ s synchronizing trigger pulse.
• Normal & Alarm Record : • Exit : If you selected a VCR from the list, all you need to set is the hours. If you selected User Define, you need to set the hours and field delay . Although you can set Normal and Alarm hours the same, you usually want higher quality video in an alarm situation.
• Delete : • Insert : • End : • View : • Exit : Deletes the highlighted camera from the array . Inserts a blank into the array . Enters an “E” which sets the end mark for the index list. Displays the Motion Detection Index List. Saves your changes and returns to the previous menu.
The following adjustments have a default setting of 00. The other values are Min = minimum, 127 to -01 = adjustments below default, 01 to 127 = adjustments above default, and Max = maximum. Adjusts contrast. Adjusts brightness. Saves your changes and returns to the Main Menu.
< Figure 36 > Macro Setup screen. Macro Setup The Macro Setup screen lets you access the two macro setup submenus. Opens the submenu. Opens the submenu.
< Figure 37 > Macro Record Setup screen. Macro Record Setup Selecting any of the Record S tart buttons takes you to a live screen where all of your key strokes or mouse operations except for password protected operations will be recorded as a macro.
< Figure 38 > Live screen with M01 REC on the screen. < Figure 39 > Macro Schedule Setup screen. Macro Schedule Setup 47 ENGLISH.
Y ou can create up to 20 event schedules that use macros. Scheduled event number; 01 through 20 T urns the selected event On or Off. Selects the macro that that event is to perform. Sets the time the event is to be done. Sets the day(s) the event is to be done.
• Mouse : • Key lock : • Factory Reset : • Cam No. Offset : • Master/Slave : • Network T ype : • Baud Rate : • Unit Address : • Exit : If you plan to use a mouse to control you multiplexer , set this to On. When On, pressing any key or clicking the mouse will open a screen asking for a password.
< Figure 41 > Passwords Setup screen. Password Setup NOTE : Keep a copy of the supervisor password in a safe place. Once you have changed the supervisor password from the factory default, you will not be able to access protected menus without it.
< Figure 42 > Passwords entry screen. Assigning Passwords Use the numbers to enter a four-digit PIN. Deletes all entered numbers, and you can restart entry . Opens the re-enter screen after the first try . Compares the entry to the first password, and exit s the Setup Menu if they match.
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Chapter 3 Operation Buttons and Their Functions Allows the operator to generate an alarm. When pressed along with a camera button, it places that camera in the alarm mode. Press and then a camera button. Pressing this button switches the multiplexer into VCR playback mode or VCR preview mode.
• OPERA TION : 2nd • OPERA TION : • OPERA TION : 2nd • OPERA TION : 2nd • OPERA TION : 2nd • OPERA TION : 2nd Press and the currently selected camera displays full screen. Pressing another camera button will display that camera full screen.
Press and to start S tack Sequence which sequences through multi-format screens. In addition to its other functions, the button can be used to assign cameras to the S pot monitors. Press then 1, 2, 3 or 4 to select the S pot monitor; then press camera button of the camera you want displayed on that S pot monitor .
Menu Operation The multiplexer takes advant age of On-Screen Display (OSD) menus. Y ou can navigate through these menus using a mouse or the arrow buttons. There are two main menus: T op and Bottom. The T op Menu is accessed by moving the cursor to the top edge of the screen.
The bottom menu is only available in the Live Mode. It has ten selections. • Full : Switches to full screen display of one camera. • PIP : Switches to a display with a Picture-in-Picture • 2x2 : Switches to four cameras displayed on the screen. • 3x3 : Switches to nine cameras displayed on the screen.
Pop Up Menu < Figure 47 > Pop Up Menu Clicking the right mouse button or pressing the SET button cause the Pop Up menu to appear . There is a list of ten items that can be selected from the Pop Up menu. Allows you to select the “Live” camera.
< Figure 48 > Live Cam Change menu Live Camera Change The Live Camera Change menu allows you to assign any camera to active cameo. Selecting these buttons changes the cameo camera.
< Figure 49 > VCR Cam Change menu VCR Camera Change This menu will appear on the Pop Up menu only when the unit is Playback mode. The VCR Camera Change menu allows you to assign any camera to active cameo. to Selecting these buttons changes the cameo camera.
< Figure 50 > Zoom Screen. Zoom The digits on the top right of the screen indicate the amount of zoom. The maximum zoom is 32 times. The picture insert at the bottom right shows the entire seen with a rectangle representing the zoomed area. Clicking this freezes the image on the screen.
Full Priority On Histogram Equalizer Clicking Full on the Pop Up menu causes the active camera to display full screen. When Priority is set to On for a camera, it will display in real time, and the refresh rate of the other cameras will slow down. < Figure 51 > Histogram Equalizer menu bar .
• • OFF : Cancel : Cancels any Histogram Equalizer settings and returns the image contrast to the original value. Cancel exits the menu without any changes. Panic Record On When Panic Record is selected only the selected camera is recorded, and it records in real-time speed.
The Sequence selection displays the sequence menu. This selection start s sequencing all cameras that are not currently displayed on the screen. This selection start s a sequence that was defined in the Setup Menu.
This opens the User Screen Change menu. This menu allows the user to select one of four displays that were defined in the Bottom Menu. After selecting one of the UserDef buttons, the Select a Screen menu appears. • • • • • • << : <: >: >> : OK : Cancel : Jumps back through the first screen format s at a time.
< Figure 56 > OSD Setup screen. OSD Change... The OSD Setup screen allows you to select what text will be display and what color the text will be. The border around the images. The live camera’s number . The playback camera’s number . The live camera’s title.
• • • • • • Alarm T ext : Motion T ext : Freeze T ext : Sequence T ext : Motion Box : Exit : When an alarm occurs, an “A” displays on the screen. When motion is detected, an “M” displays on the screen. When an image is frozen, an “F” displays on the screen.
Spot Output... < Figure 57 > S pot output change screen. This feature allows the user to assign different cameras to the spot monitors. Macro This feature allows the user to select which macro will play . User Change... < Figure 58 > User Change menu.
Selecting Supervisor or one of the user numbers opens a password screen allowing that user to log on. The Supervisor has access to all the menus and setup features. Users can be assigned different levels of access. For example some users might not be able to view certain cameras.
Playback Format... < Figure 60 > Select Format menu.. Y our can play back tapes that were recorded using dif ferent multiplexers. This menu allows you to choose from HONEYWELL, UL TRAK Legacy Color , UL TRAK B/W , Dedicated Micros, Robot (Sensormatic), Pelco and Kalatel (Impac).
Appendix A T roubleshooting Problem T ry This No Video (black screen) Check power connections No Video (one camera) Check camera power and coaxial cable No Video (jumbled colors) Make certain multiple.
Appendix B Connector Pin Out s The has a 50-pin connector used for alarm input and output, RS-232 network connections, VCR trigger pulse, and updating the multiplexer ’s firmware. A sub-board is supplied to simplify connections. See the illustration below for connection details.
< Figure 62 > RS-485 Connector NOTE : If termination of RS-485 network is required, short pin 3 and pin 4. 73 ENGLISH.
Appendix C Remote Control Remote Control for Daisychained Multiplexers If you are using a computer to control two or more daisy-chained multiplexers, you need to send a re-address command to select the multiplexer to control. (Up to 16 multiplexers can be daisy-chained.
Remote Command Set Simple three-character ASCII commands represent single or combination front panel button presses on the multiplexer . The effect of a button press or remote command depends on the multiplexer ’s current status. Check the multiplexer ’s current st atus before issuing a remote command.
Functional remote commands HEX RESUL TS HEX RESUL TS /S1 Panic record (camera 1) /X1 Select camera 1 for display /S2 Panic record (camera 2) /X2 Select camera 2 for display /S3 Panic record (camera 3).
Appendix D S pecifications Operating Default s Factory Default s Display Format 3x3 multi-screen format Operation Mode Live Date Format US (MM/DD/YY) T ime Format 24-hour Clock Source Internal clock D.
Motion Alarm Recording INT (Interleaving) Motion Alarm S pot Monitor Output OFF Motion Alarm Action T imed Out Motion Alarm Relay OFF Motion Alarm Link OFF Vloss Buzzer ON Vloss Screen OFF Vloss Netwo.
Camera Brightness 00 Language English Mouse ON Key Lock OFF Camera Number Offset OFF Master/Slave Network T ype RS232 Baud Rate 1200 Unit Address 001 Protocol A Setup Menu Password OFF User Change Pas.
Video format EIA/CCIR S tandard Video Level Main Output Display Format s (live and playback) Resolution (pixels x lines) Camera Inputs 1.0Vp-p, 75 Ohms Camera Outputs 1.0Vp-p, 75 Ohms Loop through Output 1.0Vp-p, 75 Ohms VCR Input: Composite 1.0Vp-p, 75 Ohms Main Output: Composite 1.
ENGLISH 1/4 Size 324 x 224 (324 x 259) 1/9 Size 216 x 149 (216 x 173) 1/16 Size 162 x 1 12 (162 x 129) 4/9 Size 432 x 298 (432 x 346) 9/16 Size 486 x 336 (486 x 387) VCR Out (full) 720 x 480 (720 x 57.
Motion T racking Box Digital Contrast Enhancer Motion Detection VCR Playback Alarm Operation Activity Grid (16 x 16 grids) Activity Detection Intrusion Detection Motion V ector Sensing (any direction).
Alarm History Logging 256 events Alarm History Printout via RS232 Link Alarms to Macro Camera T itle 24 characters T ime & Date U.S., Asia, European 12/24-hour format Alarm Message Video Loss Mess.
T ime-lapse VCR Setup (field delay selectable) 2 hr real-time to 960 hr time-lapse Video Loss Detection Factory Reset Unit ID Number 1 to 255 Picture Adjust (Live, Playback) Macro (1 per camera) Macro.
Alarm Input/Output T erminal block RS232 (RX/TX) T erminal block RS485 (RX/TX) 2 RJ45 S pot (Aux) Out 4 BNC Power 2.1mm pin type; female P/S2 Mouse Port 1 5-pin mini DIN Manual Alarm VCR Macro Panic Record Full PIP Front Panel Controls 2x2 PIP4 3x3 Sequence 2nd Freeze Zoom Set Esc Cameras 1 to 9 Cursor (up, down, right, left) 12 Vdc, 2.
Dimensions Weight Operating Environment Unit Size 17"W x 1.73"H x 12.2"D 432W x 44H x 310D mm Shipping Size 26"W x 4.8"H x 15.
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Honeywell Video Systems (Head Office) 171 Eileen W ay Syosset, NY 1 1791, USA TEL+1-516-921-6704 www .honeywellvideo.com Honeywell Security Australia Pty Ltd. Unit 5, Riverside Centre, 24-28 River Road West Parramatta, NSW 2150, Australia TEL +61-2-8837-9300 www .
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Se non hai ancora comprato il Honeywell HXMT9 / HXMT9X è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Honeywell HXMT9 / HXMT9X - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Honeywell HXMT9 / HXMT9X imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Honeywell HXMT9 / HXMT9X ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Honeywell HXMT9 / HXMT9X, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Honeywell HXMT9 / HXMT9X.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Honeywell HXMT9 / HXMT9X. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Honeywell HXMT9 / HXMT9X insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.