Manuale d’uso / di manutenzione del prodotto DTC300 del fabbricante Garmin
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DTC400/DTC300/DTC300M Card Printer User Guide (Rev. 1.1) Part Num ber: XXXXXX.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) ii D TC400/DTC300/DTC300M Card Printer User Guide (Rev . 1.1), property of Fargo Elec tronic s, Inc orp ora ted Copyright 2003, 2004, 2005, 2006 by Far go Electronics, Incorporated.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) iii Table of C onte nts Section 1: Introduction _____________________________________________.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) iv Printing a Test Print Image ___________________________________________ 3-27 Printer Trans.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) v Adjusting the Card Size Option _________________________________________ 5-8 Adjusting the .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) vi Using the Overlay / Print Area tab ________________________________________ 5-52 Using the.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) vii Safety Messages (review carefully) ________________________________________ 9-2 Sensor an.
Section 1: Intr oduction How to use the manu al The DTC400/DTC300/DTC300M Card Printer User Guide (Rev. 1.1) is, in fact, the troubleshooting and User Guide for t he entire card Pr inter. The manual is desig ned to provide Installers and Technicians with quick, efficient lookup of related procedures, components and terms.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 1-2 Safet y Messa ges (r eview careful ly) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 1-3 DTC400/DT C300/DT C300M Card Print er Over v iew Review ing the DTC400/ DTC300/ DTC300M B.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 1-4 Review ing the DTC400/ DTC300/ DTC300M Seque nce of Oper ations The following seque nce describes a f ull color print jo b with magnetic encodi ng.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 1-5 Rev iewing th e DTC40 0/DTC 300/DTC 300M Sequen ce of Operat ions ( conti nued) Step Process Step Process 5 The Print Ribbon Drive engages. 6 The Print Ribbon Sensor looks for the color transition from Yellow to M agenta.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 1-6 Rev iewing th e DTC40 0/DTC 300/DTC 300M Sequen ce of Operat ions ( conti nued) Step Process 23 The Card Feed Stepper M otor engages to queue card for magnetic encodi ng.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 1-7 Review ing the DTC400/ DTC300/ DTC300M Boot up Se quence Step Process 1 On Power up, the Printer checks the curren t state of the Card Feed Sensor and the Headlift Sensor.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 2-1 Section 2: S pecifications The purpose of this section is to provi de the User wi th spec.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 2-2 Regulat ory Complia nces Term Description CSA The Printer manufacturer has been authorized by UL to represent the Card Printer as CSA Certified under CSA Standard 22.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 2-3 A gency Listings Term Description EMC Standards CE, FCC, CRC c1374, BSM I, ITS (EN 55022 Class B:1998, FCC Class B, EN 55024: 199 8). Safety Standards UL IEC 60950-1 (2001), CSA 22.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 2-4 Technical Speci fications (continued) Type Description Humidity 20-80% non-condensing Interface USB 1.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 2-5 Technical Speci fications (continued) Type Description Supply Voltag e 100-240 VAC, .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 2-6 Visual S ecurit y Solut ions (S pecific ations) VeriM arkTM Cards - 2-D hologra phic foil a pplication VeriMarkTM Cards are a low cost, customized 2-D holographic foil application, that is made in two steps.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 2-7 VeriMa rkT M - A pplica tio n Sp ec ific at ions VeriMarkTM foils will cover a dimensional area of 1.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 2-8 Functiona l Spe cifica tions This Card Printer utilizes two different, yet closely related printing technologies to achieve its re mark able dire ct- to-c ard p rint quali ty for dy e-s ubl imati on an d re sin ther mal t rans fer .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 2-9 Pri nter Component s: Front Cover Components Description Front Cover Opens to allow access to the Ribbon Cartridge. ( Not e: T his cover must be closed in order for the Printer to begin printing.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 2-10 Pri nter Component s: Print Ribbons The Card Printer utilizes both dye-sublimation and/or resin thermal transfer methods to print images directly onto blank cards.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 2-11 Pri nter Component s: Resin-O nly Print Ribbons Resin-only print Ribbons consist of a continuous roll of a single resin color.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 2-12 Pri nter Component s: Dye-Subli mation Pri nt Ribbons Note that the Printer requires both specializ ed and authorized print Ribbons in order to print and function properly.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 2-13 Pri nter Component s: Dye-Subli mation/Res in Pri nt Ribbons Type Description Dye- Subli.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 2-14 Pri nter Component s: Blank Cards Type Description Card Size T he Card Printer accepts standard CR-80 siz ed and 20 mil. cards (3.370"L x 2.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-1 Section 3: Setup and Inst allation Procedures The following guide will w alk you through the installation of the DTC400/DTC300/DTC300M Card P rinte r D riv er.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-2 Printing a Test Print Image ___________________________________________ 3-27 Printing a T.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-3 Printer Setup a nd Installa tion Choosing A Good Locati on Follow these guidelines: • Place the unit in a location w ith adequate air circulation to prevent internal heat build up .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-4 Unpacki ng and Inspecti on W hile unpa cking your Printer, inspect the carton t o ensure that no damage has oc curred during shipping. Make sure that all suppli ed accessories are included with y our unit.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-5 Review ing the Printe r (front view) Review ing the Printe r (front view ; C artri dge be.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-6 Review ing the LCD (top-f ront part of Pri nter).
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-7 Connecti ng the Pri nter power Follow this procedure. ( Not e : Do not connect the P rinter’s USB cable until prompted during the Printer Driver installation.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-8 Insta lling the Pri nt Ribbon Car tridge The Fargo DTC400/DTC300/DTC300M Card Printer uses a one- piece, disposable Ribbon Cartridge load system.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-9 Installing the Print Ribbon Cartridge (continued) Step Procedure 2 a. Remove the liner on the Card Cleaning Roller be fore installing the Cartridge, as shown in Display A (upper right arrow of display).
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-10 Installing the Print Ribbon Cartridge (continued) Display B – Shows direction that Car tridge is inserted in the Printer.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-11 Insta lling Bla nk Cards into the Card Hopper The Fargo DTC400/DTC300/DTC300M Printer is capable o f printing single load cards and multiple feed cards (batch mode).
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-12 Installing Blank Cards into the Card Hopper (continued) Display B - Press the Card Hopper Load Lev er dow n. Insert the cards. Here the Lever is still up.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-13 Installing Blank Cards into the Card Hopper (continued) Here are the cards ready to insert.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-14 Loweri ng the Card Output Hoppe r Step Procedure 1 The Fargo DTC400/DTC300/DTC300M comes w ith a Card Output Hopper (to hold cards after they have been p rinted).
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-15 Printer Driv er Insta llation Insta llin g t he P rint er D riv er Step Procedure 1 Close all programs and insert the S oftware Installation CD into your co mputer’s CD drive.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-16 Installing the Printer Driver (continued) Step Procedure 3 W ai t during the installation.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-17 Installing the Printer Driver (continued) Step Procedure 4 Click on the Next button to continue wi th the Setup program.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-18 Installing the Printer Driver (continued) Step Procedure 5 Read the License Agreement. Select the I accep t the terms of the license agreement option and click Next to continue.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-19 Installing the Printer Driver (continued) Step Procedure 6 a.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-20 Installing the Printer Driver (continued) Step Procedure 7 Click Inst all to begin the installation.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-21 Installing the Printer Driver (continued) Step Procedure 8 Select the port that your Printer is connected to at this time. Clic k on the OK button and continue with the installation.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-22 Installing the Printer Driver (continued) Step Procedure 9 a. Connect the USB cable to the Printer. b. Turn ON the Printer at this time i f it is not already ON.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-23 Installing the Printer Driver (continued) Step Procedure 10 W ai t while the Driver components are bein g copied to your PC.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-24 Installing the Printer Driver (continued) Step Procedure 11 Click on the Finish button to complete the Se tup, as shown below .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-25 Installing the Printer Driver (continued) Step Procedure 12 a. Click on the Yes butt on to ex it the installer, as show n below. b. Click on the No button to return to the installer’s main menu to install additional software components.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-26 Installing the Printer Driver (continued) Step Procedure 13 You have completed the installation.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-27 Printing a Test Pri nt Image Step Procedure 1 a. From y ou r comp ute r’s s tartu p me nu, s elec t Se ttin gs > Pri nters and Fax es (Windows XP) or > Printers ( W indows 98SE, M e and 2000).
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-28 Printing a Test Pri nt Image (continued) Step Procedure 3 This complet es the DTC400/DTC300/DTC300M Card Printer/Encoder Installation Guid e.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3-29 Printer Transport Moving the Printer to another loca tion Step Procedure 1 The Printer can be transported by gripping it under the back lid, as shown in the photo below.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-1 Section 4: General T roubleshooti ng This section provides Troubleshooting procedures for this Printer for Communication Errors, Card Feed Errors, Print Process Errors, Card Jam Errors, Encoding Errors and Dia gnosing Image Probl em s.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-2 Resolving the Blank Output issues (continued) __________________________ 4-36 Resolving t.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-3 Safet y Messa ges (r eview careful ly) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-4 Communi cation s Errors Resolvi ng the Communi cation Err ors Symp tom(s): Incorrect output, communications error on PC or Printer, stalling, no response from P rin ter, n o job pri nt ed, “pap er ou t” e rro r.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-5 Resolving the Communic ation Errors (continued) Step Procedure 4 Determine whether there is adequate ha rd Drive s pace. ( Note: A large volume o f temporary files on the computer can cause communi ca tions erro rs.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-6 Prin t Process Errors All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Pri nte r.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-7 Resolving a Card Not Fed Err or (Cards will not feed off the Hopper) (continued) Step Procedure 2 Check the card quality / loading. a. Remove cards from the Card Hopper.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-8 Resolving a Card Not Fed Err or (Cards will not feed off the Hopper) (continued) Step Procedure 6 Check Hopper Tray Spring Tension. a. Open Card Hopper Cover.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-9 Resolvi ng a Card Not Fed Err or (Two (2) or m ore card feed at the same time) All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Pri nte r.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-10 Resolv ing a Card N ot Fed Error ( Two (2) or more c ard feed at t he same t ime) (continued) Step Procedure 2 Check card quality / load ing.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-11 Resolvi ng a Ribbon RFID E rror (Ri bbon RFID Antenna is Corrupted) All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Pri nte r.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-12 Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted) (continued) Step Procedure 2 Replace the Print Ribbon a. Replace the Print Ribbon Cartridge.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-13 Resolvi ng a Ribbon RFID E rror (Ri bbon RFID Sensor is Corrupted) All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Pri nte r.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-14 Resolvi ng the Mag Verif y Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Pri nte r. Step Procedure 1 Review the f ollowing inform ation.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-15 Resolving a Mag Verify Error (continue d) Step Procedure 2 Check to ensure that the cards are loaded w ith the Magnetic Stripe facing Up and tow ards th e fron t of t he Printe r.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-16 Resolving a Mag Verify Error (continue d) Step Procedure 6 Verify that the coercivity of the cards matches the Driver Settings.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-17 Resolvi ng the No Mag Insta lled Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Pri nte r.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-18 Resolving a No Mag Instal led Error (continued) Step Procedure 2 Press the Cancel Print button on the D river Monitor Error Display M essage.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-19 Resolvi ng a Ribbon Sens or Error (Ribbon M isc ue) All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Pri nte r.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-20 Resolving a Ribbon Sens or Error (Ribbon Miscue) (continue d) Step Procedure 2 Open the front cover and re move the Ribbon Cartridge. a. Check that the Ribbon is in good condition and not w rinkled or broken.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-21 Resolvi ng a Ribbon Bre ak Jam Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Pri nte r.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-22 Resolving a Ribbon Break Jam Error (continued) Step Procedure 2 Open the front cover and re move the Ribbon Cartridge. • If Ribbon is broken, continue to Step 3.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-23 Resolvi ng a Ribbon Out Er ror All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Pri nte r. Step Procedure 1 Review the f ollowing inform ation.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-24 Resolvi ng a No Ribbon Insta lle d Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Pri nte r.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-25 Resolving a No Ribbon Install ed Error (continued) Step Procedure 2 Verify that a Ribbon Cartridge is installed in the Printer. a. Press o n th e R esume bu tton .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-26 Resolvi ng a Invalid Ri bbon Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Pri nte r.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-27 Resolving a Invalid Ribbon Er ror (continued) Step Procedure 2 Verify that the Ribbon Cartridge installed is desi gned for the correct Printer model.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-28 Resolvi ng a Wrong Ribbon Err or All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Pri nte r. Step Procedure 1 Review the f ollowing inform ation.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-29 Resolving a Wrong Ribbon Er ror (continued) Step Procedure 2 Verify the Driver settings are correct. a. O pen the Printer Control Panel from the Computer.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-30 Resolvi ng a Card Jam Er ror All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Pri nte r. Step Procedure 1 Review the f ollowing inform ation.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-31 Resolving a Card Jam Err or (continued) Step Procedure 2 Look for a jammed card in the P rinter. a. O pen the Printer’s front cover. b. Remove the Ribbon Cartridge from the Printer.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-32 Resolvi ng a Headlif t Motor or Sens or Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Pri nte r.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-33 Resolving a Headlift Motor or Se nsor Error (continued) Step Procedure 2 Press the Cancel Print button on the D river Monitor Error Display M essage.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-34 Resolvi ng the Cover Open Error Message All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Pri nte r.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-35 Resolving the Blank Ou tput issu es All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Pri nte r.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-36 Resolving the Blank Output is sues (continued) Step Procedure 4 Adjust the placement. a. Reset the Printer to clear any Error Messages by removing the power and reapplying it.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-37 Resolving the Blank Output is sues (continued) Step Procedure 6 Ensure that the proper voltage is being applied to the Printhead. a. Remove the back cover.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-38 Diagnosing Im age Pr oblems Reso lv ing t he P ixel F a ilu re p rob lems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Pri nte r.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-39 Resolvi ng the Card Sur face Debri s problems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Pri nte r.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-40 Resolvi ng the Incorr ect Image Darkness probl ems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Pri nte r.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-41 Resolv ing the Inco rrect Im age D arkness p rob lems (con tinu ed) Step Procedure 4 Correct the Image Darkness . See the Using the Image Darkness option procedure.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-42 Resolvi ng Ribbon Wri nkle probl ems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Pri nte r.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-43 Resolving Ribbon Wrinkl e problems (continued) Step Procedure 4 Reduce the Image Darkness. See the Usin g the Image Darkness option procedure.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-44 Resolvi ng the Excess ive Resi n Printing probl ems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Pri nte r.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-45 Resolving the Exce ssive Resin Printing problems (continued) Step Procedure 3 Reduce the Image Darkness. See the Usin g the Image Darkness option procedure.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-46 Resolvi ng the Incompl ete Resi n Printing pr oblems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Pri nte r.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-47 Resolvi ng the Image Pl acement probl ems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-48 Resolving the Image Placem ent problems (continued) Step Procedure 3 Veri fy if th e H orizontal Image Positi on Setting is set co rrectly or incorre ctly.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-49 Resolving the Image Placem ent problems (continued) Step Procedure 4 Veri fy if th e Ver tical Image Position Setting is se t co rrectl y o r inco rrec tly .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-50 Resolvi ng the Poor Im age Qualit y probl ems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Pri nte r.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-51 Running t he Se lf Test Perform a self-test after (a) an initial setup of the Printer, (b) a calibra tion procedure has been conducted, or (c) a part has been replaced to check for proper Printer operation.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-52 Running the S tandar d Self Test Print Display A Full Color Test Print Display B Resin T.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4-53 Running the Magn etic Self Test (HiCo Only ) Perform a self-test after (a) an initial setup of the Printer, (b) a calibra tion procedure has been conducted, or (c) a part has been replaced to check for proper Printer operation.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-1 Section 5: Printer Adjustment s See this section for printer adjustments.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-2 Using the Magnetic Encoding tab ________________________________________ 5-38 Using the M.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-3 Selecting the Defined Area(s) function (continued) ______________________ 5-77 Selecting .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-4 Safet y Messa ges (r eview careful ly) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-5 DTC400/DT C300 Prin t Dri ver Options Review ing DTC400, DTC300 and DTC300M Printer Driver s The functionality of the DTC400, D TC300 and DTC300M Printer Drivers is i dentical.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-6 Rev ie wing D TC 300 Pr int er D riv er This section applies to the DTC300 Printer.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-7 Review ing DTC300M Pri nter Dri vers This section applies to the DT C300M Printer.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-8 Using the Card tab Adjusting t he Card Size Option Step Description 1 Click on the inches or mm option to choose the d esired unit of measurem ent.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-9 Adjusting t he Orientat ion Opti on Step Description 1 Select Portrai t under Orientation to cause the card to print in a vertical orientation.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-10 Sele cting the number of copies Step Description 1 Select the number of copies by clicking on the UP or DO WN arrows, as show n below.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-11 Using the Diagnosti cs button under t he Card tab Step Description 1 Click on the Diagnostic button to brin g up the Fargo Di agnostics Utility window.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-12 Using the Clean Print er Option Step Description 1 Click on the Cle an P rin te r button to display the Clean Printer Utility window. 2 Remove all cards from the Card Hoppe r and close the H opper door.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-13 Using the Clea n Printer Option (Continued) Step Description 6 Click on the Clean button at the bottom o f the window . ( Note : T he Print er will begin to f eed the cleaning car d through the card path.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-14 Using the Test Print button Step Description 1 Click on the Test Pr i nt bu tt o n to s en d a s im ple s elf - te st pri nt t o t he P ri nt er.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-15 Using the About button Step Description 1 Click on the About button to open a dialog box c ontaining the copyright and version, date code information about this Printer Driver software.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-16 Using the Devic e Optio ns tab (D TC40 0/DTC3 00) Adjusting t he Ribbon T ype option Use the Ribbon Type option to select p rint Ribbons.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-17 Sele cting the A uto Ribbon S elec t option Step Description 1 Click on the Auto Ribbo n Select button to veri fy that the Ribbon type selected matches the Ribbon installed in the Printer.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-18 Adjusting t he Color Matchi ng option Use the Color Matching dropdown menu to choose the color matching options w hich best fits the print job requirements.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-19 Adjusting f or the Resi n Dither Select the appropriate dither method according to the type of image to be p rinted. This option affects objects printed with a resin-only print Ribbon.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-20 Using the Rotate Image 1 80 Degrees opti on Use this option to rotate the ima ge on the fron t of the card 180 de grees w hen printed.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-21 Using the Disabl e Printi ng opti on Use this option to disable the printin g capabilities of the Printer, yet still al lows the Printer to encode cards.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-22 Using the De vice Opt ions t ab (DTC 300M) Adjusting t he Ribbon T ype option Use the Ribbon Type option to select p rint Ribbons.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-23 Sele cting the A uto Ribbon S elec t option Step Description 1 Click on the Auto Ribbo n Select button to veri fy that the Ribbon type selected matches the Ribbon installed in the Printer.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-24 Adjusting f or the Resi n Dither Select the appropriate dither method according to the type of image to be p rinted. This option affects objects printed with a resin-only print Ribbon.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-25 Using the Rotate Image 1 80 Degrees opti on Use this option to rotate the ima ge on the fron t of the card 180 de grees w hen printed.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-26 Using the Disabl e Printi ng opti on Use this option to disable the printin g capabilities of the Printer, yet still al lows the Printer to encode cards.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-27 Using the Resin Heat (K) opti on Use this option to control the amount o f heat the Prin.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-28 Using the Overlay Hea t (O) option Use this option to control the amount o f heat the Printer uses when printing w ith the overlay panel of a Ribbon.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-29 Using t he Image Col or tab (DTC40 0/DTC3 00) Step Procedure 1 Select the Algebraic colo.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-30 Using the Resin Heat (K) opti on Use this option to control the amount o f heat the Prin.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-31 Using the Overla y Heat (O) option Use this option to control the amount o f heat the Printer uses when printing w ith the overlay panel of a Ribbon.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-32 Using the Color Matching opt ion and Defaul t button Step Procedure 1 To return all options to thei r factory settings, click on the Default button.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-33 Using the Cal ibrate tab Use the Calibrate tab to ( a) control the position of the print.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-34 Using the Image Positi on Controls Use the Image Position controls to adjust the position o f the overall print area to be precisely centered on a card.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-35 Using Image Pos ition controls (continued) Review the Image Position diagram, w hich displays how the printed image w ill move in relation to the fixed card position as positiv e and negative image placement values are entered.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-36 Using the Sensors button Use the Sensors button to bring up a separate dialog box for calibrating the Printer's Ribbon Sensor (see instructions in the Calibration w indow below).
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-37 Using the Settings butt on Use the Settings button (see above) to bring up a separate di.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-38 Using the Magne tic Enc oding t ab Use this option only if the Printe r has an optional M agnetic Stripe Encoding Mod ule installed. The following describes these options and the Printer's magnetic encoding process.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-39 Using the Magnetic Tr ack Selecti on radio butt ons Use the Magneti c T rack Selection o.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-40 Using the Magnetic Track Selection radio buttons (continued) Step Procedure 2 Use the Magneti c T rack Selections to configure the way in which each of the three magnetic tracks will encode.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-41 Using the Magnetic Tr ack Options radi o buttons Use the Magneti c T rack options for these purposes: • Customize the ISO encoded data format for each o f the Magnetic Stripe's three tracks.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-42 Using the Bit Densit y radio butt ons Use this option to customize the Bit Recordin g Density (Bits per Inch) used to encode the magnetic data on the currently selected trac k.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-43 Using the Character Siz e radio buttons Use this option to customize the Character Data Size (Bits per Character) used to encode the magnetic data on the cur rently selected track.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-44 Review ing the Enable MLE Support chec kbox Multi-Language Extension (MLE) support in W indow s XP can cause text strings to be broken up into fr agments.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-45 Using the A SC II Offset radio buttons Use this option to customize the Character ASCII Offset used to encode the magnetic data on the currently selected track.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-46 Using the LRC Generati on radio buttons Use this option to customize the LRC Generation Mode (used to encode the magnetic data on the currently selected track).
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-47 Using the Sh ift Data L eft checkb ox Use this option to shift the recorded magnetic data to the le ft-hand side of the card's Magnetic Stripe.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-48 Review ing the ISO Tra ck Locations Review the magnetic encoding module, w hich encodes onto tracks in acc ordance with an ISO 7811-2 Magnetic Stripe.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-49 Sending t he Track Inform ation Magnetic track data is sent in the form of text strings from the application software to the Printer Driver along with all of the other printable objects within the card d esign.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-50 Review ing Track s 1, 2 and 3 (in table format) Review this table, which display s the SS, ES, FS and the v alid characters defined for each trac k.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-51 Review ing the A SCII Code and Character Ta ble ASCII C ode Character A SCII Code Characte r ASCII Code Character 32 space 56 8 80 P 33 ! 57 9 81 Q 34 " 58 : 82 R 35 No.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-52 Using the O verlay / P rint Area tab Use this option to control where the Overlay (O) Panel and/or the print area appear on a card.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-53 Using the Overla y / Print A rea dr opdow n menu Step Procedure 1 Select the Full Card option for the P rinter to overlay and/or print the entire card.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-54 Using the Overla y / Print Area dropdow n menu (continued).
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-55 Using the Ov erlay / Print A rea Use these Overlay / Print A rea options to control both the print and ov erlay together or control each individually.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-56 Using the Overla y / Print Area (continued).
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-57 Using the Defined A rea Opti on Step Procedure 1 Select the Defined A rea(s) opt ion to activate t he card grid in the upper half of the window.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-58 Using the Defined A rea O ption (continued) Step Procedure 2 W hen the card grid is first activated, a s mall black square will appear at its default size of .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-59 Using the Defined A rea O ption (continued) Step Procedure 4 Measure from the lower le ft corner of the card up and ov er to the lower le ft corner of for the defined area to begin and enter these v alues into the X and Y boxes.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-60 Using the Defined A rea O ption (continued) Step Procedure 5 a. Print the card design and observe how the i mage is oriented on the card as it ejects from t he Printer.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-61 Using the Defined A rea O ption (continued) Step Procedure 6 Use the Defined Area arrow s to navigate back and forth from area to area. ( Note: The active area wi ll always be highlighted with a dotted ou tline.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-62 Using Se curit y O pti ons (Visual S ecurit y Soluti ons) The Visual Security Solutions dropdown menu list w il l be used to enable and select w hich type of visual security will be used.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-63 Sele cting Orie ntation - Landsc ape under Car d tab Step Procedure 1 Select the Landscape radio button (below) under O rientation under the Card Size tab to use the Visua l Security Solutions (A to D), as show n in t his window .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-64 Sele cting the Vis ual Securit y Solutions dr opdown menu ( A to D) Step Procedure 1 Click on the Visual Security Solutions dropdown menu (below ) under the Landscape - Or ientation (see above) to u se the options shown in this display.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-65 Sele cting Orie ntation - Portra it under Car d tab Step Procedure 1 Select the Portrai t radio button (below) under Orientation under the Card Size tab to use the Visual Sec urity Solutions (E to H), as show n in t his window .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-66 Sele cting the Vis ual Securit y Solutions dr opdown menu (E to H) Step Procedure 1 Click on the Visual Security Solutions dropdown menu under the Portrait - Orientation (see above) to use the options shown below.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-67 Sele cting the VeriM ark radi o button Step Procedure 1 Click on either the VeriMark or HoloMark radio button, as shown below . The foil options are used to control the size o f the exclusion area.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-68 Sele cting the Hol oMark radi o button Step Procedure 1 Click on the HoloMark radio button (below) for the squared-area size.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-69 Revie wi ng th e Cus tom VeriMa rk Card (Custo m Graph i c in a 2D foil) The custom VeriMark image is s tamped on blank, standard-sized cards.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-70 Review ing the Custom Hol oMark Card (Cus tom Graphic in a 2D f oil) The custom HoloM ark image is stamped on blank, standard-sized cards.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-71 Using the K Pa nel Re sin tab Select the K Panel Resin option to control w her e the resin black (K) panel o f a full-color Ribbon is printed.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-72 Selecting f rom the Print A ll Black With K Panel o ptions Select one of the three optio.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-73 Sele cting the Full Card opt ion Step Procedure 1 Select the Full Card option for the P rinter Driver to print the resin blac k (K) panel for all black found within all areas o f the image.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-74 Sele cting the Defined Area(s) opt ion Step Procedure 1 Select the Defined A r ea(s) opt ion for the Pr inter Driver to print the resin black (K) panel for all black found only in a desir ed and de f ined area or areas.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-75 Sele cting the Undefi ned Area(s) opt ion Step Procedure 1 Select the Undefined A r ea(s) opt ion for the Pr inter Driver to print the resin black (K) panel for all black found only in t he space outside the de fined areas.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-76 Sele cting the Defined Area(s) f unction To define an area, refer to the following steps: Step Procedure 1 Click on the Defin ed A rea(s) check box .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-77 Selecting the Defi ned Area(s) function (continued) Step Procedure 2 a. Determ ine the area o f the card necessary to de fine. In the sample (below), this area is indicated by the dashed ou tline.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-78 Selecting the Defi ned Area(s) function (continued) Step Procedure 4 a. Once the area is sized properly measure from the lower left corner of the card up and over to the lower left corner for the de fined area to begin.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-79 Selecting the Defi ned Area(s) function (continued) Refer to t he previous procedure.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-80 Selecting the Defi ned Area(s) function (continued) Refer to t he previous procedure. * 17 23 55 * Ka r e n A t kin s A cces s Le ve l-2 ID# 123 4478 Y= 0.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-81 Selecting the Defi ned Area(s) function (continued) Refer to t he previous procedure.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-82 Selecting the Defi ned Area(s) function (continued) Step Procedure 6 Define another area by clicking on the De fined A rea up arrow. ( Note: Another .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-83 Sele cting the Print YM C under K and Print K Onl y opti ons Step Procedure 1 • Select between the Print YMC Under K and Print K Only options.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-84 Using the Print er Supplie s ta b Use the options on this tab to v ie w information about the Ribbon installed in the Printer.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-85 Review ing the Ribbon Inf ormati on Step Procedure 1 Use the Ribbon information to determine w hich Ri bbon is being used to print w ith and its part number .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-86 Review ing the Ribbon Level Indic ator Step Procedure 1 Use the Ribbon Level indicator to view appr oximately how much Ribbon is le ft.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-87 Using the Print er Ca libration U tility Access the Settings dialog box v ia the Settings button on the Calibrate tab. Use the adjustment mode t o change the Printer's int ernal settings.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-88 Using the Image Darkne ss Option Use this option to set the ov er all darkness of the printed ima ge by increasing or decreasing the amount of heat used by the Printhead when pr inting.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-89 Using the Print Top of For m Option Use this option to adjust the lengthwise or horiz ontal position of the printed image on a card so it appears centered.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-90 Using the Print End of Form Opti on Use this option to reduce or increase the overall printable area in order to optimize edge -to- edge printing toward the trailing edge of a card.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-91 Using the Print Left of Form O ption Use this option to adjust the vertical posi tion of the printed image on a car d so it appears centered.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-92 Using the Magnetic Enco der Voltage Offset Option Use this option to adjust the vol tage of the Magnetic Encoder. • Encoder voltage is set from the factory at a default of 7.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-93 A djusting the Hi-Co Voltage Offset Step Procedure 1 Identify the Magnetic E ncoder voltage required b y the cards.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-94 A djusting the Lo-Co Voltage Offset Step Procedure 1 Identify the Magnetic E ncoder voltage required b y the cards.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-95 Using the Mag Top of Form Option Use this option only if the Printer has a buil t-in Magnetic Stripe encoder.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-96 Using the Mag Top of Form Option (c ontinued).
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5-97 Using the Ribbon Tension Opt ion Step Procedure 1 Use the Ribbon Tension option to increase the a mount of tension (drag) on the ribbo n duri ng p rinting.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 6-1 Section 6: Cleaning The Card Printer is built to re quire a minimum amount of maintenance.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 6-2 Safet y Messa ges (r eview careful ly) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 6-3 Using the Required Suppli es For the maintenance procedures outlined for the P rinter, you will need a Printer Cleaning Kit, available from the reseller.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 6-4 Cleaning P rocedur es Cleani ng the Printhead Perform this procedure during every 1000 prints t o maintain consistent print quality. Also, perform this procedure after noticing a streak on the card w her e color was not transferred.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 6-5 Cleani ng the Card Feed and Cl eaning Roller s The Card Feed Rollers move the card throughout the print process. The Cleaning Roller removes dust particles from a blank card as i t feeds into the Printer.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 6-6 Cleani ng the Printer 's Exteri or The Printer has a durable casin g that should retain its luster and appea rance for many y ears. Clean it only w ith a Cleaning Pad fro m the Printe r Clea nin g Ki t.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 7-1 Section 7: Part s Replacement Refer to t he appropriate User Guide f or this printer f or this section.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 8-1 Section 8: Packing the Card Pri nter The purpose of this section to provide the User with a speci fic packing procedure for this Card P rinte r.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 9-1 Section 9: Board Level Diagnostics The purpose of this section to provide the User with specific Board Lev el Diagnostic proced ures for Boa rd Err ors and Sensor T esti ng for this Card Printe r.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 9-2 Safet y Messa ges (r eview careful ly) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 9-3 Sensor and Motor Revie wi ng th e Senso r Location and Voltages Use this table as a reference tool for Board Level Diagnostics Sensor Location Pin Low Range VDC High Range VDC RFID Board J5 3 Present .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-1 Section 10: Diagnost ic T ool Utility The Fargo Diagnostics Utility is designed to prov ide access to the following: • The diagnostic capabilities of the Printer.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-2 Using the Diagnostic Tool Utility Selecting f rom the Printe r Selection menu Step Procedure 1 Click on the dropdown Printer selection menu to view a list of currently installed Fargo Printer Drivers installed on the computer.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-3 Review ing customiz ed Dia gnostic Utili ty tabs for your Printer Step Procedure 1 Select a Printer from the Printer Selection menu that will customize the tabs that are available.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-4 Using the Diagnostic Utility tabs Selecting the Print Sp ooler tab i n the D iagnostics U tility Step Procedure 1 Select the Print Spooler tab, as shown bel ow.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-5 Selecting the Pr int Spooler tab in the Diagnostics Utility (continued) Step Procedure 2 Click on the Select File button to bring up the Brow se f or Print File window, as shown below and on the next page.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-6 Selecting the Pr int Spooler tab in the Diagnostics Utility (continued) Step Procedure 3 a. Click on the Brow se button to browse throu gh an open file dialog box, as shown below .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-7 Selecting the Pr int Spooler tab in the Diagnostics Utility (continued) Step Procedure 4 Select the number of copies to be prin ted, as show n below.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-8 Selecting the Pr int Spooler tab in the Diagnostics Utility (continued) Step Procedure 5 Click on the Send File b utton in order to send the selected Print Files (.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-9 Sele cting the Firmw are Updates t ab in the Diagnost ics Util it y Step Procedure 1 Select the Firmware Updates tab, as show n below.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-10 Dow nloading Fir mware Updates Step Procedure 1 Select the Dow nl oa d Fi rmw ar e butt on. If you hav e I nternet access, this w ill automatically take you to the Firmware Upda tes section of the Fargo website.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-11 Placi ng the Printer in t he Upgrade Mode Step Procedure 1 Disconnect Power from the Printer. 2 Press and hold down the pow er and pause buttons on the Printer.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-12 Sending t he Firmw are File Step Procedure 1 Ensure that t he firmware File is selected. 2 Ensure that the Printer LCD say s Upgrade Firmware Send File Now .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-13 Sele cting the Mechani cs ta b in the Diagnostic s Utilit y Step Procedure 1 a. Select th e M echanics tab to test Motors and Sen sors in the Printer.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-14 Selecti ng th e Mech anics tab in the Diagno stics Utility (contin ued) Step Procedure 2A Click on the Calibrate the Ribbon Sensor bu tton to calibrate the Print Ribbon.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-15 Selecti ng th e Mech anics tab in the Diagno stics Utility (contin ued) Step Procedure 2B Click on the Clean Printer (Re move Cards) button to activate the function.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-16 Selecti ng th e Mech anics tab in the Diagno stics Utility (contin ued) Step Procedure 2C Click on the Cycle the Printhead button to verify operation of the Printhead Headlift Motor and Headlift Sensor.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-17 Selecti ng th e Mech anics tab in the Diagno stics Utility (contin ued) Step Procedure 2D Click on the Advance the Stepper Mo tor button to move the Card Roll ers forward in the Printer.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-18 Selecti ng th e Mech anics tab in the Diagno stics Utility (contin ued) Step Procedure 2E Click on the Reverse the S tepper Motor button to move the Card Rollers backw ards i n th e P rinte r.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-19 Selecti ng th e Mech anics tab in the Diagno stics Utility (contin ued) Step Procedure 2F Click on the Cycle the Card Input Ro ller (Remove Cards) button to a ctivate the Card Input M otor.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-20 Selecti ng th e Mech anics tab in the Diagno stics Utility (contin ued) Step Procedure .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-21 Selecti ng th e Mech anics tab in the Diagno stics Utility (contin ued) Step Procedure .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-22 Selecti ng th e Mech anics tab in the Diagno stics Utility (contin ued) Step Procedure .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-23 Selecti ng th e Mech anics tab in the Diagno stics Utility (contin ued) Step Procedure .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-24 Selecting the Self T ests tab in th e Di agnostics Uti lity Use these options to run the internal Printer Self Tests.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-25 Sele cting the Card Sam ples tab in the Diagnos tics Util it y Step Procedure 1 a. Sele ct the Card Samp les tab to p rint sa mple i mages fro m the Printer .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-26 Sele cting the Magneti c Encodi ng tab in the Diagnost ics Util ity Step Procedure 1 a. Select th e M agnetic Encoding tab to test the M agnetic Encoding capabilities of the Printer.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-27 Sele cting the Help button i n the Diagnosti cs Util ity Step Procedure 1 Select the Help button to access the Fargo Diagnostics Utility Hel p document, as shown below .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-28 Sele cting the A bout button i n the Diagnosti cs Utili ty Step Procedure 1 Select the Ab out butt on to ac cess version information f or the Diagnostics tool.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 10-29 Selecting the Exit b utton in th e Diagn ostics Utility Step Procedure 1 Select the Exit button to close out and exi t from the Fargo Di agnostics Utility.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 11-1 Section 11: Fi rmware Upgrades See Firmware Updates in Section 8: D iagnostic Tool Utility .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 12-1 Section 12: Fargo T ec hnical Support The purpose of this section to provide the User with an efficient, step-by-step procedure to be used when contacting Fargo Technical Support as needed for this Card Printer.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 12-2 Reading t he Se rial N umber s on a Far go Printe r The purpose of this section is to provi de updated instructions for reading serial numbers on a Fargo Printer.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 13-1 Section 13: Review ing the Sp are Part s List Review ing the DTC400/ DTC300/ DTC300M Spar e Parts List DTC400/DTC300/DTC300M ID Card Printer Recommended Spare Parts List Effective Date: June 2004 For current pricing see ht tp://www.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 14-1 Section 14: G lossary of T erms Term Definition 24-bit color A color depth for an i mage that uses 8 bits for each color (red, blue, green) combining the possible 256 shades to pro vide a color depth of 16.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 14-2 Glossar y of Terms (continued) Term Definition Barcodes A series of alternating black an.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 14-3 Glossar y of Terms (continued) Term Definition Cache A type of memory buffer to store data temporarily, used to hold information that is most o ft en exchanged between contRoller and peripheral, to expedite data tr ansfer.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 14-4 Glossar y of Terms (continued) Term Definition CR-79 A card dimension standard of 2.0625" L X 3.3125" W (+/-0.002" W , +/-0.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 14-5 Glossar y of Terms (continued) Term Definition Dire ct-to-C ard (DTC ) Printing The Direct-to-Card printing process prints digital images directly onto any plastic card with a smooth , clean, glossy PVC surface.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 14-6 Glossar y of Terms (continued) Term Definition Dwell Time The speed at which the c ar d moves across the la m Roller, measured in seconds/inch (secs/in).
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 14-7 Glossar y of Terms (continued) Term Definition Encoder (wheel) An electromechanical dev ice, attached to a shaft that detects the change in rotational position, incremented to count ticks per revolution.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 14-8 Glossar y of Terms (continued) Term Definition Flash Memory A microchip based non-volatile memory devi ce that holds its data when power is removed.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 14-9 Glossar y of Terms (continued) Term Definition Hard Drive A high capacity storage dev ice in a PC consist ing o f non- removable magnetically encodable platters.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 14-10 Glossar y of Terms (continued) Term Definition IEEE 1284 (I nstitute of Electr ical and Electronics Engineers 1284) A standard method of signali ng for a bi-directional parallel interface on personal co m puters.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 14-11 Glossar y of Terms (continued) Term Definition Landscape A docum ent layout that is v iewed with the document's long axis in a horizontal orientation.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 14-12 Glossar y of Terms (continued) Term Definition MB (Megabyte) A unit of storage that equals 1,048,576 bytes. Memory A generic term for any d evice that stores digital in formation using magnetic media or digital chip storage dev ice.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 14-13 Glossar y of Terms (continued) Term Definition Oversized Cards Oversized cards are used for more e fficient visual identification and are available in many non-standard sizes.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 14-14 Glossar y of Terms (continued) Term Definition Pinch Roller A free spinning (non-Driven) Roller that presses the card against the Drive Roller, on the opposite side, to ensure an adequate normal for ce for proper traction.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 14-15 Glossar y of Terms (continued) Term Definition Printhead The device on a Printer that p roduces the image on the media. PVC Abbreviation for polyvinyl chloride, often called vinyl .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 14-16 Glossar y of Terms (continued) Term Definition Resolution The number of indiv idual pixel elements in a graphic, taken ov er a given length, used to indicate the shar pness of the pictur e and the level of detail.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 14-17 Glossar y of Terms (continued) Term Definition Self-test A pre-determined print file used to con firm Printer operation typi cal ly sen t from the Dri ve r or s tored in th e P rint er's me mory.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 14-18 Glossar y of Terms (continued) Term Definition Spooling Rather than moving a print job .
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 14-19 Glossar y of Terms (continued) Term Definition Thermocouple A device for measuring temperature usin g a junction of two w ires of dissimilar metals that produce a vol tage when heated that varies proportionally with the temperature.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 14-20 Glossar y of Terms (continued) Term Definition USB (Univers al Serial Bus) A 1.5M/sec (12Mbit/sec) serial communication interface that can support 127 separate devices consisting of 4 w ires: power, ground, data in and data out.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 2 Section 15: I ndex A About button, 5-15 AC - Alternating Current, 14-1 Accepted Card Thickn.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 3 CR-80 card size, front/back, 5-73, 5-74, 5- 75 CR-90, 14-4 CSA, 2-2 CSA Certified, 2-2 Curs.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 4 expo sed to s tatic el ectric al dis charges, 6 -3 F Fargo Technical Support, 12-1 Fargo Te.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 5 Lamination Drive Stepper, 9-3 Lamin ation Roller Lift, 9-3 Lamination Sensor Calibration, 4.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 6 POSITIVE / NEGATIVE value., 5-89 Potentiometer, 14-14 Power Port, 2-9 power/data ca bles, 4.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 7 Sett ings button, 4-48, 4-49 Shift Data Left checkbox, 5-47 Shift Data Left option, 5-47 SI.
RESTRICTED USE ONLY Fargo E lectronic s, Inc. DTC400/D TC300/D TC300 M Card Printer User Guide (R ev. 1.1) 8 YMCKO, 14-20 YMCKOK, 14-20.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Garmin DTC300 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Garmin DTC300 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Garmin DTC300 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Garmin DTC300 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Garmin DTC300, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Garmin DTC300.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Garmin DTC300. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Garmin DTC300 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
