Manuale d’uso / di manutenzione del prodotto IP 100 del fabbricante Freedom9
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freeV iew IP 100 Single Port KVM over IP SWITCH USER’S MANUAL Rev 1.4 P/N: KVM-01IA.
Copyright and T rademark Information This document contains propriet ary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without express prior to written consent of freedom9 inc.
freeVie w IP 100 User ’ s Manual T ABLE OF CONTENTS 1 QUICK INST ALLA TION GUIDE....................................................................................................... .... 3 1.1 I NTRODUCTION ........................................
6 MENU OPTI ONS ................................................................................................................... ............. 35 6.1 R EMOTE C ONTROL .................................................................................
freeVie w IP 100 User ’ s Manual LIST OF FIGURES Figure 1-1: The Host and Consol e Co nnectors .......................................................................................... .. 5 Figure 1-2: KVM Se tup Pr ogram ..........................
Figure 6-10: Nero Se lection Dialog ................................................................................................... .......... 45 Figure 6-1 1: Drive R edirection Menu ...............................................................
freeVie w IP 100 User ’ s Manual 1 QUICK INST ALLA TION GUIDE 1.1 Introduction The freeView IP 100 redirects local keyboard, mouse and video data to a remote administration console. All data is tran smitted via internet protocol (IP). The unit can also be used in a multi administrator and multi server environment.
1.4 Initial IP Configuration By default, the freeView IP 100 uses the network parameters shown in T able 1-1. Parameter V alue IP auto configuration S tatic IP-Address 192.
freeVie w IP 100 User ’ s Manual 6. Enter the user name and password under “Authentication”. The default user name is “super” and the default password is “ pass”. 7. Click “Setup Device”. 1.5 Web Interface Once the device has been configured to match the network setup, log in to the web interface using a Java enabled web browser .
Figure 1-3: Java Warning Figure 1-4 shows the top of the Remote Console window . Figure 1-4: Remote Console Once connected, the following can be per formed to improve the user experience: Auto Adjust button If the video displayed is distorted, click this button and the device will automaticall y adjust its display to improve the quality .
freeVie w IP 100 User ’ s Manual 2 Introduction Thank you for purchasing the freeView IP 100. The freeView IP 100 saves money , time, space, equipment and power . The freeView IP 100 defines a new class of remote KVM access devices, it combines digital remote KVM access via IP networks with comprehensive and integrated system management.
B. Power cable detached, power supply failure 28% C. CPU, Controller , main board failure 10% D. CPU fan failure 8% E. RAM failure 4% Using the freeV iew IP 100, administrators can determine which kind of serious hardw are failure has occurred (See table 2-1).
freeVie w IP 100 User ’ s Manual Null modem cable 1 PC USB A to B 6 feet cable 1 PC 3-in-1 3 feet KVM cable 1 PC 2.5 T echnical Specifications Model No.
2.7 Cable Diagrams PS/2 Cable: Mini Din 6 pin Male to Male VGA Cable: HDB15 pin Male to Male USB 2.0 Cable: USB A-B cable A T to PS/2 keyboard adapter: (Optional) Din 5 pins Male to Mini Din 6 pin Fem.
freeVie w IP 100 User ’ s Manual 3 Hardware Inst allation 3.1 Operation Overview Figure 3-1 shows some examples of how to connect the freeV iew IP 100 to the local area network.
Step 2 Connect the green PS/2 plug on one end of a KVM cable to the mouse port on the host system and the green PS/2 plug on the other end of the cable to the mouse port on the host side of the unit.
freeVie w IP 100 User ’ s Manual Step 5 Connect an Ethernet cable to the Ethernet port on the unit and/or connect a modem to the DB-9 port on the unit, depending on how the KVM is accessed remotely . INTERNET Modem Step 6 (Only required if using a local console) Connect the monitor to the monitor port on the console side.
Step 7 (Only required if using a local console) Connect the keyboard to the PS/2 port marked as keyboard on the console side. Step 8 (Only required if using a local console) Connect the mouse to the PS/2 port marked as mouse on the console side. Step 9 Connect the power supply on to the freeView IP 100.
freeVie w IP 100 User ’ s Manual • Make sure that the cable is wired appropriately for a standard 100BASE-TX adapter . • Align the RJ-45 plug with the notch on the adapter’s connector and insert it into the adapter’s connector . 3.4 Connecting The freeView IP 100 T o A Multi-Port KVM Switch 3.
4 Configuration 4.1 Initial Configuration The freeVie w IP 100 is shipped with the network configuration listed in T able 4-1 . Parameter V alue IP auto configuration DHCP IP-Address None Net-mask 255.
freeVie w IP 100 User ’ s Manual Figure 4-1: Setup Utility On the upper left corner , the MAC address(es) of all freeV iew IP 100 switches are displayed. T o rescan for devices, click “Refresh Devices”. 1. Select the MAC address of the unit to be configured from the dropdown list.
Parity No S top bits 1 Flow Control None Table 4-2: Serial line parameters 1. Power off the unit. 2. Power on the unit and immediately press the <ESC> key . 3. After the boot up sequence is completed, a “=>” prompt will appear . 4. T ype “config” and press the <Enter> key and wait for the configuration questions to appear .
freeVie w IP 100 User ’ s Manual 4.5.2 Remote Mouse Settings A common problem with KVM devices is the synchronization between the local and remote mouse cursors. The freeV iew IP 100 addresses this proble m with an intelligent synchronization algorithm.
4.5.4 Host System Mouse Settings The host's operating system knows various settings from the mouse driver . Note that the following limitations do not apply if the Mouse T ype is set to USB and “MS Windows 000 and newer”.
freeVie w IP 100 User ’ s Manual MS Windows 2000/2003 (Professional and Server), XP It is recommended to use the USB mouse option. Choose USB without Mouse Sync. For a PS/2 mouse choose Auto Mouse S peed. For XP disable the “enhance pointer precision” option in the Control Panel.
5 Usage 5.1 Prerequisites The freeVie w IP 100 features an embedded operating syst em and applications offering a variety of standardized interfaces. This chapter will describe both these interfaces, and how to use them in detail. The interfaces are accessed using th e TCP/IP protocol, thus they can be accessed though the Ethernet interface.
freeVie w IP 100 User ’ s Manual browser to a st ate of the art encryption scheme. Figure 5-1 shows the dialog box pr esented by the Internet Explorer 6.0. Figure 5-1: Encryption Key Length in Internet Explorer Newer web browsers support strong encryption by default.
The device has a built-in super user that has fu ll access to the device. The default username and password for the super user are show in T able 5-1. Login name super (facto ry default) Password pass (factor y default) Table 5-1: Default User Settings Note: The super user cannot access the device via the seria l interface.
freeVie w IP 100 User ’ s Manual Return to the main p age of the freeView IP 100. Show the remote console. Log out of the web interface. Table 5-2 Web Interface Icons 5.3.2 Logging Out T o log out of the web interface, click the Logout button on the main window .
Note: If the freeView IP 100 is connected to the Internet through a proxy server without NA T , the Remote Console will not be available from the W AN interface because web proxies are not able to relay the RFB packet s. In case of problems, consult the network administrator for proper network configurat ion.
freeVie w IP 100 User ’ s Manual Auto Adjust button If the video display becomes distorted, click this button and wait a few seconds while the device tries to automatically readjust the video settings. Sync mouse button This button activates the mouse synchronization process.
A short description of the options follows. Monitor Only T oggles Monitor Only mode on and off. If Monitor On ly is enabled, remote console interaction is disabled and only monitoring is possible. Exclusive Access T oggles Exclusive Access mode if the user has the appropriate access level.
freeVie w IP 100 User ’ s Manual Mouse Handling The submenu for mouse handling offers two options for synchronizing the local and the remote mouse pointer .
Video Settings Through The W eb Interface This option enables the local video port. This option determines whether or not the video output from the host is transmitted to the local monitor . The Noise Filter option defines how the freeV iew IP 100 react s to small changes in the video input signal.
freeVie w IP 100 User ’ s Manual Reset all Modes: Reset all modes to the factory-made defaults. Save Changes: Save changes permanently . Undo Changes: Restore last saved settings. Sof t Keyboard Figure 5-11: Soft Keyboard • Show Opens the Soft-Keyboard screen ( Figure 5-1 1).
Figure 5-12: Soft Keyboard Mapping • Local Keyboard Used to change the language mapping of the Remote Console Applet. U nder normal circumstances, the applet automatically determines the appropriate value. However , the applet may not determine the correct value depending on the particular JVM and the browser settings.
freeVie w IP 100 User ’ s Manual Figure 5-13: Remote Console Confirmation Dialog Encoding Figure 5-14: Encoding Allows the user to adjust both the compression rate and the colour depth individually .
5.5.2 Remote Console Status Line St atus line The status line shows both the console and the connection st ate. The size of the remote screen is displayed as well. Figure 5-15 shows a Remote Console with a resolution of 1024x768 pixels. The value in brackets describes t he connection to the Remote Console.
freeVie w IP 100 User ’ s Manual 6 Menu Options 6.1 Remote Control The Remote Control menu allows the user to access the host system via web interface or T elnet.
6.1.2 Telnet Console Figure 6-2: Telnet Console The freeVie w IP 100 features a T elnet server that enables the user to connect to t he host via a standard T elnet client.
freeVie w IP 100 User ’ s Manual The following list shows the commands available in mode command and their usage. Command Description help Displays the list of available commands cls Clears the scre.
• Create an image of the floppy disk. See the next section for instruction s on creating a floppy disk image. • T ype in the p ath of the image in the web interface. The path can be entered manually , or can be browsed by using the “Browse…” button on the interface.
freeVie w IP 100 User ’ s Manual Figure 6-5: Virtual CD-ROM Image Screen Figure 6-6: Select Windows Share The following information has to be entered to mount the image properly: Share host: The server name, or it s IP address. Share name: The name of the shar e to be used.
To register the specified file image a nd its location click on the button “Set”. The specified image file must be accessible o n the network from the freeView IP 100. It is important to specify correct IP addresses and device names. Otherwise, the device may not be able to access the referenced image file.
freeVie w IP 100 User ’ s Manual Adjust the settings for the selected directory. • Enable sharing on the directory by selecting “Share this folder”. • Enter a name for the share. A short description for this folder can also be added in the “Comment” field.
Figure 6-9: RawWrite for Windo ws Selection Dialog From the menu, select the tab “Read”. Enter (or select) the name of the file in which the floppy content should be saved.
freeVie w IP 100 User ’ s Manual Figure 6-10: Nero Selection Dialog 6.2.4 Drive Redirection Figure 6-11: Drive Redirection Menu Driver Inst allation Follow the KVM Vision Viewer Setup Wizard to install the driver from the included CD-ROM.
46.
freeVie w IP 100 User ’ s Manual Figure 6-12: KVM V i sion V iewer Setup Create a New Device • S tart KVM Vision V iewer • Click on “ Device” and select “New Device” to create a new devi.
Figure 6-13: Create a New Dev ice Figure 6-14: Device Confi guration Dialog Device Name: Enter a name for the device. Network Address: Enter the IP address of device. Authentication Port: This is a fixed number “443”. Username: The factory default Username is “super” Password: The factory default Password is “p ass”.
freeVie w IP 100 User ’ s Manual Figure 6-15: New Device Added Drive Redirection Settings • Move the cu rsor to the new device that has been created.
Port: This should be set to “443”. Allow Write Support: Allows the host to write to the shared drive. Note: This feature may result in the data on the shared drive being erased, back up all dat a before enabling this feature. Device Authentication: The factory default Username is “super” and the default Password is “pass”.
freeVie w IP 100 User ’ s Manual Set this option to disable the mass storage emulati on (and hide the virtual drive) if no image file is currently loaded. If not set, and no file image is loaded, the host system may hang on boot due to changes in the boot order, or the boot manager (LILO, GRUB).
6.3.2 Users And Groups Figure 6-21: Set User The freeView IP 100 comes with 2 pre-configured user accounts that have fixed permissions. The account “super” has all possible rights to configure the device and use all of the functions available. The account “user” only has permission to open and use the Remote Console.
freeVie w IP 100 User ’ s Manual 6.4.1 User Console The settings for the User Consoler are user s pecific. Meaning the super user can customize these settings for every users separately. Changing the settings for one user does not affect the settings for the other users.
depth is 16 Bit (65536 colors). The other color depths are intended for slower network connections since they require less bandwid th. Therefore compression level 0 (no compression) uses only 16 Bit color depth. At lo wer bandwidths, only 4 Bit (16 colors) and 2 Bit (4 gray scales) are recommended for typical desktop interfaces.
freeVie w IP 100 User ’ s Manual machine. The advantage of downloading Sun's JVM is that it provides a st able and identical Java Virtual Machine across dif ferent platform s. The Remote Console software is opt imized for this JVM version and offers a wider range of functionality when run in Sun's JVM.
6.4.2 Keyboard/Mouse Figure 6-23: Keyboard and Mouse Settings Host Interface: Sets which interface the mo use is connected to. The choices are “Auto” for automatic detection, “USB” for a USB mouse, and “PS/2” for a PS/2 mouse.
freeVie w IP 100 User ’ s Manual USB Mouse Type: Selects the USB mouse type. A va ilable options are “MS Windows 2000 or newer” for MS Windows 2000 or Windows XP , or “O ther Operating Systems” for MS Windows NT , Linux, or OS X. In “MS Windows 2000 or newer” mode the remote mouse is always synchronized with the local mouse.
• Force Composite Sync (Required for Sun Computers): T o support signal transmission from a Sun machine, enable this option. If not enabled, the picture of the remote console will not be visible. 6.5 Device Set tings The Device Settings menu allows the user to configure the freeView IP 100 itself.
freeVie w IP 100 User ’ s Manual Figure 6-25: Network Settings IP auto configuration: This option determines if the device should get its network settings from a DHCP or BOOTP server , or none at all (manual IP address). For DHCP , select “dhcp”, and for BOOTP select “bootp” accordingly .
be used if the Primary DNS Server cannot be contacted. Remote Console and HTTPS port: Port number which the device’s Remote Console serve r and HTTPS server are listening on. If left empty the default value will be used. HTTP port: Port number which the device’ s HTTP server is listening on.
freeVie w IP 100 User ’ s Manual Figure 6-27: Dynamic DNS Scenario The freeView IP 100 is reachable from the internet via the IP address of the DSL router, which is dynamically assigned by the service provider.
Username: The username provided by the Dynamic DNS Server . S paces are not allowed in the username. Password: The p assword provided by the Dynamic DNS Server .
freeVie w IP 100 User ’ s Manual connection. If an encrypted connection cannot be made, an error will be reported. 6.5.4 Certificate Figure 6-29: Certificate Settings The freeView IP 100 uses the Secure Socket Layer (SSL) protocol for any encrypted network traffic between itself and a connecte d client.
button which will initiate the Certificate Signing Request generation. The CSR can be downloaded to the local machine with the “Download CSR” button (see Figure 6-30). • Send the saved CSR to a CA for certification. Once the CA has complet ed their authentication process, a new certificate will be issued for th e device.
freeVie w IP 100 User ’ s Manual Country (ISO code): The country where the organization is located. This is the two-letter ISO code, e.g. DE for Germany , CA for Canada, or US for the USA. Challenge Password: Some certification authorities require a challenge p assword to authorize later changes to the certificate (e.
interface of the freeView IP 100. A user can connect to the freeView IP 100 using a telephone line the same way that it would connect to an Internet Service Provider (ISP). By dialing the telephon e number of the modem using third-party modem software on the local computer, the user can connect to the device through normal telephone lines.
freeVie w IP 100 User ’ s Manual 6.5.6 Date And Time Figure 6-32: Date and Time This page allows the user to set the internal real-time clock of the freeV iew IP 100 switch can be set up ( Figure 6-27 ). The time can be set manually or using an NTP (Network T ime Protocol) server .
6.5.7 Event Log Figure 6-33: Event Log Important events such as a login failure or a firmware update are logged to a selection of logging destinations (see Figure 6-33). Each of these ev ents belongs to an event group, which can be selected separately.
freeVie w IP 100 User ’ s Manual NFS Logging enabled: If this option is selected, the freeV iew IP 100 will export the log information to a directory or static link on an NFS server . T o write log d at a from more than one freeView IP 100 to the same NFS share, a unique file name must be defined for each device.
6.6 Maintenance 6.6.1 Device Information Figure 6-34: Device Information This section contains summary information about the device and its current firmware.
freeVie w IP 100 User ’ s Manual The Connected Users section shown in Figure 6-35 shows which users are connected to the device. The user ’s name, IP address, and current st atus are displayed. The letters “R C” beside a user ’s name means that the Remote Console is open.
new functionality or special features. A new firmware update is a binary file which can be found on the freedom9 website at http://www.freedom9.com. If the firmware file is compressed (file suffix .zip) then it must be unzipped before it can be installed.
freeVie w IP 100 User ’ s Manual 6.6.4 Unit Reset Figure 6-38: Unit Reset This section allows the user to reset specific p arts of the device. The p arts include: the keyboard and mouse, the video engine, and the entire device it self. Resetting the device it self is mainly needed to activate a newly updated firmware.
7 T roubleshooting Q 001: The remote mouse doesn’t work or is not synchronize d. A 001: Make sure the mouse settings on the device match the mouse model. There are some circumstances where the mouse synchronization process could be have incorrectly , refer to Section 5.
freeVie w IP 100 User ’ s Manual Q 009: Can’t upload the signed certificate in MacOS X. A 009: If an ’internal error ’ occurs while uploading the signed certificate, either change the extension of the file to .txt or add a file helper us ing the Internet Explorer preferences for this type of file.
A. Pin Assignments A.1 VGA HD-15 A.2 RJ 45 Connector Ethernet A.3 RJ 45 Connector ISDN Same as above. A.4 Serial SUB-D 9 Connector 1 76.
freeVie w IP 100 User ’s Manual A.5 KVM 15 pin connector B. Key Codes Table B-1 shows the key codes used to defines keystrokes or hotkeys for several functions. Not e that these key codes do not represent necessarily key characters that ar e used on international keyboards.
Figure B-1: English (US) Keyboard Lay out Key (and aliases) Key (and aliases) Key (and aliases) 0 – 9 A - Z , TILDE -, MINUS =, EQUALS ; ’ <, LESS , .
freeVie w IP 100 User ’s Manual C. Video Modes T able C-1 lists the video modes su pported by the freeView IP 100. Do not use custom video settings besides that are not listed in the following t able. Otherwise the freeV iew IP 100 may not be able to detect them.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Freedom9 IP 100 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Freedom9 IP 100 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Freedom9 IP 100 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Freedom9 IP 100 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Freedom9 IP 100, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Freedom9 IP 100.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Freedom9 IP 100. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Freedom9 IP 100 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
