Manuale d’uso / di manutenzione del prodotto X5 del fabbricante Aethra
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User manual V ega X 5.
2 Welcome Thank you for choosing a AETHRA ® SpA. Product. Inside you will find useful information to help you get the most out of the Aeth ra product.
3 Index INDE X .......................................................................................................................................... 3 SAFETY RULES ..................................................................................
4 H OW TO MAKE A CALL FROM P HONEBOOK ................................................................................. 27 A UDIO - VIDEO CALLS ...........................................................................................................
5 Monitors ....................................................................................................................... ....... 47 Settings ....................................................................................................
6 Ending a Mult iconference ................................................................................................... 88 Dual Video in MC U .....................................................................................................
7 S AFETY R ULES DEVICE IN CLASS I Always connect to a grounded socket. CAUTION: for the operator's safety, only use the mains adapter that has been provided with the device. CAUTION: the mains cable is used as a disconnecting device, us e t heref ore an easily accessible outlet located near the device for the power supply connection.
8 Safety Rules For Batteries • Risk of explosion if batteries are replaced by an incorrect battery type. Dispose of used batteries following the user instruct ions. • The batteries of this equipment must be disposed of by either a recycling company or a company qualified for the disposal of dangerous materials.
9 About this manual Used symbols and syntax: ! Symbol related informati on must be followed very carefull y. Nota _ Associated instructi ons gi ve useful information. 1. 2. _ Instructions i n a enumerated li st must be acco mplished f ollowing the reported order.
10 About graphic user interface (GUI) All system co nf iguration s and functio n alities can be activat ed inside GUI (Graphica l User Interface) shown on the monitor. Main elem ents in side a MENU pag e: PAGE – any page inside grap hic user interface (GUI).
11 About Vega ® X5 Preliminary ! ATTENTION !!! You have to insert SW licence enabling c ode ( AETHRA SOFTWARE LICENCE KEY) By pressing the “ST ART” button, you’ll have 12 ho urs working time (s.
12 Features at a Glance XGA/DVI input and outp ut po rts. Dual-str eam v ideo. Support for three monitors. Supports ISDN, IP-H323, IP-SIP , PPPoE, leas ed net works. Mixed mode MCU with dial-o ut/ dia l- in co nfig urat ion. Embedded PowerPoint ® prese ntations.
13 Remote control Note In order to avoid un -desired co ntrols reaching other systems, user can modify transmission pow er from 2mt to 20mt ( default) b y means of a sw itch in the batter y space: Mov.
14 Remote control keys Key Description function ON/OFF Key It turns on and off the system . It puts the system in “screen saver” mode. It restarts the system from the “ screen saver” mode. By pressing th e key results in openin g a window of notice: YES - Turn off th e system.
15 HOME Key Comes back to t he Home in terface page , saving a ny parameter ev entually modified. SELF Key Activates/deactivate s se lfview. HELP Key Activates/deactivates on lin e help. During connec tions activates “Diagnos tics”. ( - / + ) Keys ZOOM : sets t he camera zoom.
16 CAMERA Key Selec ts a video input. Us able as camera c hoice shortcut. (see “Audio-Video-Data ch apter/Customize cameras”) MEMO-PRESET Key Saves the camera presets. SEL-PRESET Key Selects the c amera presets. Alphanumeric Keys It allows letters and numb ers insertio n.
17 Cabling Scheme In the scheme below, examples of poss ible conn ec tions are show n..
18 Videoconference tips Tips to improve a virtual meet ing, to optim iz e audio-vid eo transmission and reception, and to fully e njoy all v i deoconference benefits. Optimal Me et in gs • Before starting a videoconfer ence be s ure that all yo u need is ready: addr esses or num bers to call, lightin g, micropho nes.
19 System positioning and installation ! All operations mus t be carried out w ithout co nnection to mai n power suppl y. Connection to main pow er supply should o nly be performe d after comple te parts assembly. Place the Sy st em in the d esired location, a n d connect th e follow eq uipme nts : 1.
20 Connecting the Aethra POD How to c onnect , the High Ba nd Pod m icrophon e. High Band POD 1. Connect the High Band POD output to the rear panel of the Sy stem. 2. In case a sec ond High B and POD is used: connect secon d POD output to first POD input.
21 Operation and use This section of the manual ex plai ns the basic func tionality of the System . It is assumed that the syst em is correctly installed. First time equipment is switched on ! ATTENTION !!! You have to insert SW licence enabling c ode ( AETHRA SOFTWARE LICENCE KEY) First time the syste m is switc hed on, you ne ed to : 1.
22 Location parameters setting Once the lice nse code has b een inserted , the L OCATION page is shown. To ensure correct system operation, following para meters should be set: Country ; Video Standard ; Cameras Frequ ency .
23 Menu structure.
24.
25 Home Page Once switched on, the System shows main user interface, the H OME P AGE ; from here you can place a Call , modify system Settings , and control system status by mean s of Status Ba r . In configuration menus, these icons will always appear: Back to previous page Back to H OME P AGE .
26 How to make a call Once the Syste m is on, the m ain user interface will display the H OME P AGE . A call can be made in three different ways: From the Phonebook – see § “How to make a call from Phonebook”. Audio/Video – see § “A udio-video cal ls”.
27 How to make a call from Phonebook To enable the quick select io n of a number t o call, a phonebook is available to store data about terminal s that are frequently called. To ca l l one of these nu mbers, user s need only sele ct t he entry in a li st.
28 Audio-video calls From the H OME P AGE , selec t th e VIDEO icon. The sa me function can be achiev ed by pressing the CALL key on the remote control.
29 To Reselect an Incoming or Outgoing Call Incoming calls are indi cated wit h a green arrow while outgoi ng ones are indic ated with a red one. A cyclic buffer of 60 numbers is available to store calls. To reselect a call ed number press the CALL r emo te control key twice.
30 Audio call If you would like to make an audio -only call (us ing the System like a normal telephone ), sel ect th e AUDIO icon from the H OME P AGE . To complete th e audio call, fol low these step s: 1) Select the t ype of call (ISDN, IP-H323, IP-SIP, NIC) from the drop-down menu.
31 Dual Video Mode (option) Dual Video Connection You can create a Dua l Video connection to send two video strea ms originating from different sources. ! This is feasible on t he condition tha t the remote termi nal supports D ual Video. Dual Video transmissi ons can be ini tiated by either t he Audio-Video calli ng or called terminal.
32 Dual Video Disconnection To disconnect Dual Vi deo only: 1) Press the Dual key on the remote control. 2) Move to the icon Yes and press OK . Note To disconnect t he whole Videoconf erence press the Di sconnect ke y on the remote control.
33 Phonebook System allows use of ei ther a “ local” phonebook or a phone book on a “ remo te server” (LDAP H.350 pro tocol) . You can se lect desired ph onebook by means of drop-down menu: Lo.
34 Modifying and Erasi ng Phonebook Entries To modify a phonebook entry: 1. Select the desired entry and press OK 2. Move to the Modify icon and press OK again 3. Enter modificat ions and s ave them To erase an entry in the p honebook: 1. Select the desired entry and press OK .
35 Video Input Management It is possible to manage different video inputs by se lecting them us ing the remote control keys Came ra . The functi on keys Red – Yellow - Camera , can be configured to be associated wit h any available video inpu t.
36 Video Privacy In connection To activate the Video Privacy function, pre ss the PRIVACY key on the remote control. Lo cal video wil l no longer be tr ans mitted. The icon will appear in th e video window in dicating that the rem ote te rminal is no longer r eceiv ing v ideo fr om local ter minal.
37 System Configuration - Settings This section d escribes the procedures to properly co nfigure the Sy stem. Note that som e conf igura t ion param eters can be modi fied only wh en no connection is active. User preferences From the H OME PAGE selec t: S ETTINGS / U SER S ETTINGS .
38 Control panel In these pages you can configure so me system para meters. General Screensaver Remote control . General Show Local Info : If activated, s hows informa tion such as terminal name , ISDN number, an d IP address on the monitor in graphic al form.
39 Remote control Numeric o n ly r emo te contr o l : EnableDisable alphabetic al digits o nly on the rem ote control. ID code (1-9 9 ) : In order to co ntrol mo re systems wi th o nly one remote cont rol , you can assi gn to ea ch syste m a numeric code (01 to 99), a nd then co nsequently s et the remo te control.
40 Call-Answer mode General This menu contains the follo wing config uration sett ings: Mute : selected, at the start-up and afte r each disconnection syst em will not transmit a udio, an icon will be displaye d in the loca l and remote terminals.
41 H.320 This menu contains the follo wing config uration sett ings: Audio Number = Video Number : In a non-aggre gated ISDN call, t he audio number may be differe nt from the vid eo number. I f this checkbox is not selected, the System will reques t the video number and o ffer by default the same number as the o ne used by audio.
42 Display Status Bar and Transparency • ENABLE STAT US BAR : Allows you to personaliz e the Syste m graphical interface, c hoosing wheth er you want the status bar to b e present an d, if so , what infor mation shou ld be displayed on it. Status bar information : Date & Time , Selected camera , Channel status , Charges , and Da ta ch annel .
43 Audio – Video – Data From the H OME P AGE sele ct: S ETTINGS / A UDIO V IDEO D ATA The following page will be displayed: You can access the fol low ing submenus: Audio .
44 Audio You can access the fol low ing submenus: Inputs . Processing . Outputs . and adjust the ringing and so und volume. Volume f or Ring ing and S ound. For adjust the ringing and sound volume , follow these st eps: 1. Select AUDIO or RINGING from the Volume dropdown menu.
45 Video Quality From the H OME P AGE sele ct: S ETTINGS / A UDIO V IDEO D ATA / V IDEO Q UALITY . This allows the configurat ion of the following parameters: • Video Quality- Speed : To balance between sharpness and dyna mic nature of video imag es.
46 Cameras This menu allo ws you to : Settings . Customize . Driver . Settings • Enab le/disable t he remote contro l of the local ca mera.
47 Monitors In this page is poss ible to conf igure system video outpu ts. You can access thre e menus: Settings . PIP-PaP . Plasma/L cd . Settings In this page you can set fo llowing system p arameters: Monitors Number Monitor Menu Vide o outputs Dropdow n Menu Monitors Numb er (defau lt setting: Auto matic).
48 Dropdow n Menu Monitor Menu (default setting: Automat ic). In case the TV1+ HighDefTV configuration h as been chose n, so to have two monitors conn ected to the sy ste m , is possible to choos e where to se e GUI (Graphical u ser interf a ce ).
49 Available XGA/DVI-I output resolutions are: XGA resolutions HDTV reso lutions 1280x768 720p 1024x768 576p 800x600 480p 640x480 Note: DVI-I interface inclu des digital and analo g signals (VG A, XGA, etc.) The following example show t he adjust ment of 4:3 video in 16:9 video.
50 PIP-PaP In this page is possible to sele ct “Multi Imagine ” system functiona litie s: A) PIP: Picture In Picture Allows to s ee two o v erlapped imag es in one mo nitor, tha t is remo te imag e in full-scre en f ormat, an local image in a smaller o verlapped window.
51 Multi Image Type . a. By se lecting AUTO a mixed PIP and PaP fun ct ion is enabled. By means of remo te control “PIP” k ey you can switch b etween PIP and PaP. b. By se le cting PIP , PIP functio n is enabled. c. By selecting PaP , PaP funct ion is enab led.
52 Plasma/LCD Select plasma, type of mo nitor and viewing modality. Note: The follow s instructions refers to “Pione er” monitors. ! Please carefully check XG A, Y/C and RS232C/DEBUG (null m odem cable) connections bet ween plasma a nd S ystem.
53 A) Automatic Mu lti Scr een . Selectin g this mode, the syste m shows tw o side-b y-side equ al-size d picture s: graphics relating to system management wi ll appear on the r igh t, whereas motion video will appear on the left.
54 c) Connec ted system that rece ives a re mote XGA image (with 50” P ioneer plasma, you’ll obtain two 4:3 im ages, a big one (42”) with 1024 x 768 XGA resolution image and a small one (11”)). d) Connected s ystem with r emote XGA im a ge, while lo cal user looks at t he menu.
55 B) Fixed MultiSc reen . Selecting this mode ca uses the syste m to displa y two side-b y-si de, equally-size d frame s. Graphics relatin g to system mana gement wil l appear on th e right, whi le remote vi deo (or XGA) a ppears on th e left. C) Automatic BigLittleScreen .
56 c) Connec ted system that rece ives an XG A image. d) Connected system while u s er browses the menu. e) Connected s y ste m that receive a n XGA image on Dua l Video XGA mode.
57 Data Channels From the H OME P AGE sele ct: S ETTINGS / A UDIO –V IDEO –D ATA / D ATA C HANNEL S In this menu y ou can: Enab le or disa ble Data transmission . Selec t the Seri al R ate . Enab le or disa ble Modem function (if ac tivated all ows AT comman ds usage).
58 Installation From the H OME P AGE sele ct: S ETTINGS / I NSTALLAT ION You will be prompted for a password. The password is required to avoid accident al modificatio ns and changes t o settings.
59 Network interfaces From the H OME P AGE sele ct: S ETTINGS / I NSTALLAT ION / N ETWORK I NTERFACE S In this sect ion you can choose and conf igure the sys tem’s network in terf aces.
60 IP Configuration (Integrated LAN) In this menu , you can enable/disable auto matic assig nment of an IP address: • IP address ; • Subnet mask ; • Gateway IP address ; • DNS server IP address .
61 IP configu ration “W ireless ” (Opti onal) In this menu , you can enable automatic I P configura tio n, or ent er the follo wing data manually: • IP address ; • Subnet mask ; • Gateway IP address ; • DNS server IP address correspon ding to a wireless network.
62 H323 Settings This section conta ins the configura tion options n ecessary to use t he system wi th the H.323 protocol: • Name H.323 : (H.323 ID) the name used by the terminal for registration with the gatekeep er.
63 Services ( Web-Telnet, SNMP, Streaming ) The System allows for the configura tio n of various para meter s associated with web management, SNM P managemen t and stre ami ng managemen t . A) Web-Teln et managem ent . In this sect ion you can: a) Enable/disab le System ac cess from the Web using Telnet by me ans of I P, ISDN connectio ns.
64 Menu options are Streaming Manage ment , Enable Streaming and Ac tivation . a) Streaming Management . This option per mi ts that the p arameters Announc em ents , Vid eo , Rate , Address , Port and TTL can be modified by an external application (e.
65 Rate . T his drop-down menu allows you to choose the ba ndwidth occupied by audio and video streaming. Note that if a rate of 64K has been selected, the video will not be tran smitted, because all th e bandwidth will be occupied by audio. Address .
66 Viewing methods Viewing with a plu g-in The integrated W eb Server pr ovides the si m plest method. Connect to th e System via th e Web and from the server homepage click on the image that lo oks lik e video—t his will g iv e you acces s to the page pro duced by streaming.
67 PPPoE (Point-to-P oint Prot ocol over Ethernet) PPPoE is used t o allow Interne t Servi ce Provid ers (ISPs) to use the ir existing Rad ius ( ∗ ) authenticat ion systems from dialup servic es on broadband /Ethernet-based services. Automatic IP a ddress : If selected, an a utomati c IP address will be assigned.
68 ISDN network interface (option) In this section you can: Activate/d eactivate: • CLIR (Call ing Line Identity Re stri ction): if enabl ed, system wi ll not transmit its number when establis hi ng a call. • COLR (Connected Line Iden tity Restriction): if enabled, system will not transmit its number while rec eiving a c all.
69 Access Configuration – ISDN BRI Euro Select the icon with the numb er of the acces s to configure and press OK . From this menu, you ca n: Choos e to Enable Acce sses . Spec ify the Numb er to be associat ed with the access. Spec ify the Subaddress , if present.
70 Access configuration – ISDN PRI Euro This interface can be used by mea ns of the “ XLNA” external module (see “X LINE NETWORK AD APTER” §). A) Mov e to the des ired access configuration (ic on 1 ) and press OK . In this page you can: Choos e to Enable Acce sses .
71 Access configuration – ISDN PRI Nation al This interface can be used by mea ns of the “ XLNA” external module (see “X LINE NETWORK AD APTER” §). A) Mov e to the des ired access configuration (ic on 1 ) and press OK . In this menu y ou can: Choos e to Enable Acce sses .
72 NIC network interface (option) This interface can be used by mea ns of the “ XLNA” external module (see “X LINE NETWORK AD APTER” §). G.703 interface configurat ion (option whit license) In order to use G.703, it is necessary t o have a licence (see section on licensi ng for more information).
73 NIC (V.35/RS449/RS530/X2 1) Interface Conf igurati on (Licence Re quir ed—see “Licences” for more information) This section a llows you to c ustomize the NIC int er face. The network ty pe ( X.21, V.35, RS449, RS 530) is automatic ally recogni zed by the system.
74 Location From the H OME P AGE sele ct: S ETTINGS / I NSTALLAT ION / L OCATION . The following page will be displayed: This section contains regio nal data about th e terminal: Terminal Name : Enter a name for the terminal Country Name : Select the coun tr y.
75 Load default settings From the H OME P AGE sele ct: S ETTINGS / I NSTALLAT ION From here, the default Sys tem configura tio n can be reloaded. Th ere ar e two options: • User setting s only . • Factory Defa ults . Once selected the desired option from the dro pdo wn me nu, mov e to the LOAD DEFAULT VALUES icon and pre ss OK .
76 Encryption From the H OME P AGE sele ct: S ETTINGS / I NSTALLAT ION / E NCRYPTION The configurat ion me nu will be disp layed; here you can se t the following parameter s: Enable Encryption : If encryption is activat ed, the System wi ll use encr yption in eithe r H.
77 Length of Pri me DH Nu mber ( I SD N Only) The encryption protocol requi r es t he simulta neou s exchange of a prime numb er and an AES private key between ter minals.
78 Presentations Durin g a call, th e syst em all ows to send slides or still images in Jpeg format that have been previously loaded on t he system usin g a PC. • To load files onto the system, a PC with th e AePPtManage r p rogram insta l led must be used .
79 5. The presentati on can b e managed us ing the rem ote control arrows or usi ng the icons that a ppear in the l ower area of the screen. Go back to previous slide. Go to next slide. Show slides se quence. To leave the presenta tion, pre ss t he HOME key on the remote control.
80 Integrated Multi Conference Unit – MCU – (option) This secti on is dedicate d to the fun ctional des cription of t he MCU (Mul tipoint Cont rol Unit) integr a ted in the Sy stem. The MC U, if no t enabled b y default, must be enab led by entering an enabling code supplied by the manufacturer.
81 Multiconference Setup Before activa ting a mu lticonf erence s es sion, co nfigura tio n is requir ed. From the H OME P AGE sele ct: S ETTINGS / M ULT ICONFERENCE The following will be di splayed: In this menu y ou can set : Network Type: IP , ISDN or Mi xed .
82 Mode (only for MCU ISDN or Mixed) Multiple of 64K Multiple of 56K. Cascade Role , Master or Slave This option allows you to set up cascad ed MCUs in a two -level hierar chy tree. Corresponding to the base node of th e cas cade there i s the Master Syste m, with Slave Systems for the child nodes.
83 H.243 function From the full screen page of MCU manager or a participan t termina l is possible to get MCU control, conforming to H.243 prot ocol, by pressi ng the BLUE key. A page will appear, wh ere is p ossible to: Request Cha ir control . • Close conference .
84 Terminals disposition Description Automatic Always shows all participa nts . ! Note: This disposition enables Continuous Presence. 1 Terminal Show active speaker video flow.
85 Multiconference Management Once the first 6 steps of paragraph “How to start a multiconference” have been accomplished , press th e HOME key on the remote control to display the multico nferenc e mana gement interface. The window in the centre d isplays current local video.
86 I CON S TATE N OTE Channel is co nnecting Channel con n ected Terminal connec ted For terminal di scon nection Terminal not conn ec ted To make a call Microphone active For Mute activation (The aud.
87 Encryption not active Stay for “Encryption” Encryption disabled by user Stay for “Encryption” Encryption only in transmissio n Stay for “Encryption” Encryption active Stay for “Encry .
88 Terminals status during a MCU A. Status of MCU manager By selecting th e Conference Status icon a window will appear, with information about connect i on setting s of local termina l.
89 Dual Video in MCU Dual Vi deo functionalit y, based on H.239 st andard, is availabl e for multiconferenc e calls, even in m ixed mode (only SIP part icipants w i ll not se e the dual str eam). To start a Dual Video sess ion in a mu l ticonf e rence: 1.
90 System Diagnostics The System’s diagno st ics menu allows you to perform tests and checks to verify that the system is properly working. From the H OME P AGE sele ct: S ETTINGS / D IAGN OSTICS The following page will be displayed: Terminal test This option performs an internal test of the system.
91 Connection Status This section conta ins information abou t ca ll status, in cludi n g parameter s such as incoming and outgoing aud io and video bandwidth, incoming and ou tgoing video frame rates, and prot ocols in use. The C ONNECTION STATUS page is displayed in a window overlaid on the current video.
92 Connecting a personal computer The System can be connected to a personal computer either directly or via a ne twork (LAN) in order to update soft ware, chang e re mote settings or perfo rm diagnostic tests. Connecting a PC to the System without LAN To connect th e System to a p ersonal compu ter not connec ted to a LAN: 1.
93 Remote management The Syst em incorporates an integrated network server that allows management of the unit from a remote PC. Through this interf ace it is possible to: Chang e System s ettings. Ex ecute diagnos tic tests . To us e a web chat for communicati ons between: PC for remote c ontrol, local ter minal an d remote termin a l.
94 TOOLS Section From the W EB H OME P AGE , click on TOOLS icon t o access these opt ions. Where the following downloa ds are proposed: The program DataConf.ex e enables you to us e NetMeeting 3.x x with ISDN, IP, or NIC c alls for multimedia ac tiviti es (data channe ls T.
95 Updating software 1. Download the update to a folder on a connected PC. 2. When execute d, the program will di splay the following : 3. Enter the IP address of t he system to be updated in the field labeled Host IP Address . 4. Press Start to begin the download .
96 Data Conference with Microsoft NetMeeting 3.xx The Data Conferen ce sof tware that ha s been introduced i s compa tible wit h version 3.xx of Microso ft NetMee ting and allows y o u to connec t v ia a LAN the Sys tem to a PC hosting NetM e eting.
97 Managing the DataConference software Data Conference i s typically used w hen tw o ISDN or LAN c onnected users decide to start a conference usin g T.120 communic ation. Start the DataConf.ex e program. The program creates an au tomatic connection betw een the System a nd the PC.
98 Appendices IP Network Requirements for Videocommunication The network requirements fo r point-point connections be tween I P videoconferencing terminals are as follow s. The comple te network pa th connect ing two IP term inals must have a con stant available band widt h for the whole duration o f the connec tion.
99 Going around the firewall or NA T device is not the best so lution for most compan ies. Removing the firewall or pl acing videoconferencing equ i pment on an unsh ielded section of the network could serio usly compromi se the network’s securi ty.
100 If the Firewall receives a packet destined fo r a computer that is located internally and determine s that th e de stinatio n comput er has not in itiated any communi cation, t h e firewall discards the incoming packet. Firewalls ar e n early always c onfigured to bl ock all in co ming traffic that has no t b een explicitly reque sted.
101 Because they have private address es , and are therefore not acc es sible from out sid e the NAT, term inals on th e LAN canno t b e reached by externally originatin g cal ls. Even if they in i tiate cal ls to extern al termina ls, a proble m still ar ises.
102 Wireless Cards The minimal cards wireless re quirement to u se the syst em in wirele ss nets is s tandard Wi-Fi PCMCIA IEEE 802.11b. Some models of cards wir eless supported: • BENQ AWL100 • CISCO/AIRONET AIRPCM 350 • All AGERE/ORINOCO compatible c ards.
103 Technical specifics Supported Standards • ITU-T H.320: ISDN, leased networks • ITU-T H.323: IP networks • IETF-SIP (RFC3261) : IP networ ks • PPPoE • Video : H.26 1, H.263++ , H.264, H .239, H.24 1 • Audio : G.7 11, G.722, G .722.1, MPEG 4 AAC-LD , G.
104 Troubleshooting PROBLEM SOLUTION Nothing display ed on mon itor. Check that the Sys tem is switched on. Check th at the Sys tem monitor is on by pushing the on/off k ey at the front of the monitor. If the problem persists, c ontact the Aethra H elp Desk.
105 Glossary AACLD Advanced Audio Coding Low Delay AES Advanced Encryption Standard AGC : Automa tic Gain Contro l. BRI Basic Rate Interface CD Collis io n Detect ion CE Communitee European CIF Common.
106 USE AND STORAGE CONDITIONS OPERATING TEMPERATURE +0°C ÷ +40 °C RELATIVE OP ERATING HUMIDIT Y 10% ÷ 93 % (witho ut condensation) STORAGE TEMPERAT URE -40 ÷ +70 °C REFERENCE REGUL ATIONS (CE M.
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Via M at t eo R icc i, 1 0 60 126 Ancona ( Ita ly) T el: +39. 071 . 218981 Fa x : Ema il: inf o .a ethr a@a eth r a.c om www . +39.071 .887 077 Video: +39.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Aethra X5 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Aethra X5 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Aethra X5 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Aethra X5 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Aethra X5, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Aethra X5.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Aethra X5. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Aethra X5 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
