Manuale d’uso / di manutenzione del prodotto 7971G del fabbricante Cisco Systems
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User Guide Cisco Unified IP Phone Guide 7970G/7971G (SCCP) Cisco Unified Communications Manager Express 1 Overview 2 Operating Y our Phone 3 Phone F eatures and F unctions List.
2 1 Overview This guide provides ph one, soft key , and features descripti ons for the Cisco Unified IP Phone 7970G/ 7971G Skinny Client Control Protocol (SCCP)mult i-line touch-screen phones.
3 3 Display button A wakens the touch screen from sleep mode or disables it for cleaning. No color—Ready for input Green flashing—Disabled Green steady—Sleep mode 4 Messages button Auto-dials your voice messag e service (varies by service). 5 Directories button Opens or closes the Directories m enu.
4 Connecting Your Phone This section shows how to use the connectors on your Cisco IP phone. . 1 DC adapter port (DC48V) 6 Handset port 2 AC-to-DC power supply 7 Headset port 3 AC power cord 8 Reserved for future use 4 Network port (10/100 1 SW) 1. Your phone may show 10 /100/1000.
5 Adjusting the Handset Rest When you connect your phone, you can ad just the handset rest so that the receiver will not sl ip out of the cradle. Use the following method to adjust the handset: 1. Set the handset aside and pull the squa re plastic tab from the handset rest.
6 Choosing Touch Screen Items T o choose items on your phone’ s touch screen, use one of the fol lowing methods: • By touch, press (or tap) touch-sensitive items on the touch scre en with your fingertip. Use only your fingertip to press the touch screen, as using any other objects could damage the disp lay .
7 Line and Call Icons The difference between lines and calls is as follows: • Lines—Each corresponds to a directory number that others can use to call you. Y ou r phone can support up to eig ht lines. T o see your phone lines, look at the rig ht si de of your touch screen.
8 2. Press the listing on the touch scree n. T o dial on-hook, w ithout a dial tone (p redial), enter a number , then go off-hook by lifting the handset, pressing the number on the touch screen, or pressing Dial , , or .
9 Ending a Call T o hang up while using the handset, retu rn the handset to its cradle. Or press EndCall . T o hang up while using a headset, press . Or , to keep headset mode active, press EndCall . T o hang up while usin g the speakerphone, press or EndCall .
10 Transferring Calls T o transfer a call without talking to the transfer recipient, use the following method: 1. From an active call, press Tr a n s f e r. 2. Enter the target number . 3. Press Tr a n s f e r again to complete the transfer or EndCa ll to cancel.
11 Conference Calls Y our Cisco Unified IP Phone provides th ree type s of conference calls: Standard, Meet -Me, and Ad Hoc conferenc e calls. Standard Conference Calls A standard conference call involves three parties.
12 Starting or Joining a Me et-Me Conference Call Meet-Me conferencing allow s you to start or join a conference by dialing the conference numbe r . T o start a Meet-Me conference, use the following method: 1. Obtain a Meet-Me phone number fr om your syste m administra tor .
13 Speed Dialing Speed dialing allows you to enter an index number , press a button, or select a phone sc reen item to place a call. Depending on the configuration, your phone can support the followin.
14 Using a Shared Line Y our system administrator can ask you to use a shared line if you: • Have multiple phones and want one phone number • Share call-handling tasks with coworkers • Handle calls on behalf of a manager Remote-in-Use Icon The remote-in-use icon appears when another phone that shares you r line has a connected call.
15 Using Cisco Extension Mobility Cisco Extension Mobility (Cisco EM) allows you to temporarily configure a Cisco Unified IP phone as your own. After you log in to EM, the phone adopts your user profile, includin g your phone lines, features, establishe d servi ces, and web-based setting s.
16 Using AutoAnswer When AutoAnswer is enabled, your phone answers incoming calls au tomatically after a few ring s. Y our system administrator configures AutoAnswer to use eith er the sp eakerphone or a headset. Y ou can use Auto Answer if you receive a high volume of incoming calls.
17 Customizing the Touch Screen T o change the touch screen brig htness, use the following method: 1. Choose > User Preferences > Brightn ess . 2. T o make adjustments, press Up , Down or . 3. Press Save , or press Cancel . T o adjust the touch screen to accommod ate your viewing an gle, use the fo llowing method: 1.
18 3 Phone Features and Functions List The following list is an alphabetical list of fea tures and functions for your Cisco Unified IP phone. Adjusting the Handset Rest, page 5 Answering a Call, page .
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Corporate Headquarters Cisco Systems, Inc. 170 W est T asman Drive San Jose, CA 95134-1706 USA www .cisco.c om T el: 40 8 526-4000 800 553-NETS (6387) Fax: 408 526-4100 European Headquarters Cisco Systems International BV Haarlerb ergpark Haarlerbergw eg 13-19 1101 CH Amsterdam The Neth erlands www-europe.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Cisco Systems 7971G è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Cisco Systems 7971G - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Cisco Systems 7971G imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Cisco Systems 7971G ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Cisco Systems 7971G, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Cisco Systems 7971G.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Cisco Systems 7971G. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Cisco Systems 7971G insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
