Manuale d’uso / di manutenzione del prodotto MA-1450-1 SERIES del fabbricante Toshiba
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TEC Electronic Cash Register MA-1450-1 SERIES Owner ’ s Manual.
Copyright © 2000 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN WARNING “This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
EO1-11095 MA-1450-1 SERIES 1. OPERA T OR’S GUIDE.
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EO1-11095 MA-1450-1 SERIES T ABLE OF CONTENTS Page 1. TO OUR CUSTOMERS .............................................................................................................. 1-1 2. UNPACKING ....................................................
EO1-11095 MA-1450-1 SERIES 10. REGISTERING PROCEDURE AND PRINT FORMAT ......................................................... 10-1 10.1 RECEIPT-ISSUE/NON-ISSUE SELECTION ................................................................ 10-3 10.2 NO-SALE .
EO1-11095 MA-1450-1 SERIES 10.35 TAX CALCULATION AND PRINT .............................................................................. 10-20 10.36 TAX EXEMPTION .......................................................................................
EO1-11095 MA-1450-1 SERIES 15. PAPER ROLL REPLACEMENT AND OTHER MAINTENANCE OPERATIONS ..................... 15-1 15.1 REPLACING THE RECEIPT ROLL .............................................................................. 15-1 15.2 REPLACING THE JOURNAL ROLL .
1. TO OUR CUSTOMERS EO1-11095 1-1 1. TO OUR CUSTOMERS 1. T O OUR CUSTOMERS Thank you for choosing the TEC electronic cash register MA-1450 series. This instruction manual provides a description of the functions and handling of this register and should be read carefully to ensure optimum performance.
2. UNPACKING EO1-11095 2-1 2. UNPACKING 2. UNP ACKING (1) (4) (5) (6) (8) (2) (3) (7) (1) Paper Roll 45 mm x Ø50 mm (2 pcs.) (2) Mode Key ( REG Key, MGR Key, MA Key, S Key; 2 pcs. respectively) (3) Receipt Cover Key (2 pcs.) (4) Stamp Ink (1 pc.) (5) Ribbon Cassette (1 pc.
3. APPEARANCE AND NOMENCLATURE EO1-11095 3-1 3. APPEARANCE AND NOMENCLATURE 3. APPEARANCE AND NOMENCLA TURE • Power Switch ............ The power switch is provided at the right-hand side of the cabinet. The AC power is turned on when the switch is pushed to ON, and turned off when the switch is pushed to OFF.
4. MODE LOCK AND MODE SELECTOR KEYS EO1-11095 4-1 4. MODE LOCK AND MODE SELECTOR KEYS 4.1 MODE LOCK (POSITION) (FUNCTION) SET ........... In this position, the register will allow programming operations. ............... ( LOCK position) The register operations are locked when the Mode Lock is in this position.
5. DISPLAY EO1-11095 5-1 5. DISPLAY 5. DISPLA Y The operator display is located at the top of the register just above the keyboard. OPERATOR DISPLAY (Front Display) DPT RPT AMOUNT TL ST CG R OFF ALM SIGN ON MENU PRICE CLERK IN-LINE SLIP The customer display can be fixed as a rear display or moved to form a remote display.
5. DISPLAY EO1-11095 5-2 5.1 NUMERIC DISPLAY 5.1 NUMERIC DISPLA Y AMOUNT (7 digits) Displays the numeric data, such as amount, quantity, etc. When the amount is negative, the symbol “ - ” is displayed as well. NOTE: When the following codes are being entered, the digits for “RPT” and “DPT” may be used as well (all 10 digits).
6. OUTLINE OF PREPARATION PROCEDURE BEFORE OPERATING THE ECR EO1-11095 6-1 6. OUTLINE OF PREPARATION PROCEDURE BEFORE OPERATING THE ECR REG X SET MGR - Z (1) (4) (5) (6) (8) (2) (3) (7) 1 2 3 4 5 REG X SET MGR - Z 6.
6. OUTLINE OF PREPARATION PROCEDURE BEFORE OPERATING THE ECR EO1-11095 6-2 6.1 INSTALLING THE RECEIPT/JOURNAL ROLL 6 Install the Receipt and Journal rolls (referring to the following section “Installing the Receipt/Journal Roll” ) .
6. OUTLINE OF PREPARATION PROCEDURE BEFORE OPERATING THE ECR EO1-11095 6-3 4 Hold the paper roll so that the paper end will be fed from the bottom. 6.1 INSTALLING THE RECEIPT/JOURNAL ROLL 5 Place the paper roll in the outer side holder of the two roll holders.
6. OUTLINE OF PREPARATION PROCEDURE BEFORE OPERATING THE ECR EO1-11095 6-4 Installing the Journal Roll 1 6.1 INSTALLING THE RECEIPT/JOURNAL ROLL Follow Steps 1 to 5 for “Installing the Receipt Roll” on the preceding pages, except that the paper roll should be placed inner side holder of the two holders.
6. OUTLINE OF PREPARATION PROCEDURE BEFORE OPERATING THE ECR EO1-11095 6-5 Detach the Ribbon Cover. 1 2 3 6.2 SETTING THE RIBBON CASSETTE 6.2 SETTING THE RIBBON CASSETTE Set the Ribbon Cassette. After setting the Ribbon Cassette, turn the knob of the Ribbon Cassette in the arrow direction several times to remove the slack on the ribbon.
7. CASHIER KEY OR CASHIER SIGNING OPERATIONS EO1-11095 7-1 7.1 CODE ENTRY METHOD 7. CASHIER SIGNING OR CASHIER KEY OPERA TIONS The MA-1450 adopts one of the following cashier-identifying operations. • CODE ENTRY METHOD, using the [LOG/RECEIPT] (or [LOG] ) key.
7. CASHIER KEY OR CASHIER SIGNING OPERATIONS EO1-11095 7-2 7.1 CODE ENTRY METHOD (2) For Multi-drawer Machines Sign-ON [@/FOR] [LOG/RECEIPT] 2-digit manager-assign code 2-digit cashier’s own secret code 1 or 2 as Drawer No. By entering a Drawer No., the designated drawer will open on finalizing each sale by that cashier.
7. CASHIER KEY OR CASHIER SIGNING OPERATIONS EO1-11095 7-3 7.2 CASHIER KEY METHOD (Hardware Option) 4 Light to indicate ON-status 1 2 3 7.2 CASHIER KEY METHOD (Hardware Option) When the [LOG/RECEIPT] .
7. CASHIER KEY OR CASHIER SIGNING OPERATIONS EO1-11095 7-4 7.3 CASHIER KEY METHOD ([CLK] Keys) When the [LOG/RECEIPT] (or [LOG] ) key is not installed, [CLK] keys ( [CLK 1] to [CLK 8] ; max.
7. CASHIER KEY OR CASHIER SIGNING OPERATIONS EO1-11095 7-5 7.4 TRAINING MODE START AND END ■ Cashier Key Method Case 1: Set the Cashier Key programmed with Training status Case 2: 99 → [LOG/RECEIPT] (or [LOG] ) ........................
8. KEYBOARD LAYOUT EO1-11095 8-1 8. KEYBOARD LA YOUT The following are typical keyboard layouts for the MA-1450 series. Since this series is designed to be capable of programming most of the keys to be placed in the desired place on the keyboard, these are merely examples.
8. KEYBOARD LAYOUT EO1-11095 8-2 -- Flat Keyboard Type (US Standard) -- 8. KEYBOARD LAYOUT 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 4.
9. FUNCTIONS OF EACH KEY EO1-11095 9-1 LOG key. Used in case of Cashier Code Entry Method, to declare start or end of normal operation by cashier. For details, 7-1 refer to Section 7.1. Receipt key . Used to change the receipt-ON/OFF mode . 10-3 Log/Receipt key.
9. FUNCTIONS OF EACH KEY EO1-11095 9-2 Preset Open key . Used to release a preset-price departmen t 10- 4 or PLU items for a manual price entry. Listing Capacity Open key . Used to release the high or lo w 10- 18 amount limit preprogrammed on each department or PLU.
9. FUNCTIONS OF EACH KEY EO1-11095 9-3 Subtotal key . Used to obtain subtotal of the curren t 10- 19 transaction. Taxable Total key. Used to obtain the taxable total (the sal e 10- 19 total including taxes due) of the current transaction. Cash Amount Tendered/Cash Total key .
9. FUNCTIONS OF EACH KEY EO1-11095 9-4 SI (Selective Itemizer) Modifier key . Used to reverse the S I 10- 19 (Selective Itemizer) status programmed on each Department or PLU. Tax Modifier key(s). Used to reverse the taxable/non-taxabl e 10- 19 , 2 1 status on departments, PLUs, or other tax-status programmable keys.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-1 10. REGISTERING PROCEDURE AND PRINT FORMAT 10. REGISTERING PROCEDURE AND PRINT FORMA T Before starting sale entries, read through the followin.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-2 OPERATION PAGE TAX STATUS or FOOD STAMP STATUS MODIFICATIO N .................................................. . 10- 19 MANUAL TAX ENTR Y ........................................ . 10- 19 SUBTOTAL REA D .
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-3 ....... ....... 10.1 RECEIPT-ISSUE/NON-ISSUE SELECTION 10.1 RECEIPT -ISSUE/NON-ISSUE SELECTION Receipts are issued or not issued according to the “R OFF” lamp illuminated/extinguished status on the Operator Display panel.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-4 10.3 LOAN Repeatable to add up amounts. . . . To read the loan total so far entered. * * * * * LOAN * * * * * CASH $20,00 CASH $10,00 CASH $35,00 SUBTL $65,00 TOTAL $ 65 , 00 JONES 0095 16:05TM Loan Receipt Header Amounts loaned Total amount loaned 10.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-5 10.5 GASOLINE ENTRY 10.5 GASOLINE ENTR Y Enter the sale amount of gasoline. The quantity of gasoline is calculated by the preset gallon unit price. OPERATION Same as Open Department Type of DEPARTMENT ENTRY sequence using the Department Key which is programmed as a Gasoline Sales department.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-6 10.7 REPEAT ENTRY Hard Rolls-4 $0,70TF Hard Rolls-4 $0,70TF 10.7 REPEA T ENTR Y To repeat the same item of the last entry, simply depress the last key of the department or PLU entry sequence or depress the [RPT] key.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-7 10.9 SPLIT PACKAGE PRICING (“Q’ty” = Quantity ... in the patterns listed below) (2) PLU Multiplication -- Receipt Print Format -- Open P.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-8 (2) PLU Open PLU • |Purchased Q’ty| [@/FOR] |Split-Price Type PLU Code| [PLU] |Whole Package Price| [AMT] |Whole Package Price| [PLU Prese.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-9 10.10 HI-CONE PLUs In addition to ordinary Split-Price PLUs, the HI-CONE status can be programmed to each of them.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-10 10.10 HI-CONE PLUs Preset PLU • |Whole Package Q’ty| [@/FOR] |Split-Price Type PLU Code| [PLU] [PLU Preset-code Key] HI-CONE PLUs Open PL.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-11 10. 1 1 M IX & M ATCH (M & M) F UNCTION OF S PLIT -P RICE PLUs Each of Split-Price PLUs can be programmed with a M & M Group No. Even different PLUs of the same M & M Group No.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-12 Cases 2) Same as Case 1-3) except that the PLUs are not programmed with the same M &M Group 2-1) When Individual Items are entered separately: Entry Contents Key Operation Sale Amount (Calculation Process) (within one sale) 1 x PLU No.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-13 10.14 OTHER INCOME DEP ARTMENT ENTR Y , OTHER INCOME PLU ENTR Y This operation is used to enter items which do not directly become sales for the store, such as lottery, postage, gift wrapping fee, size adjustment fee, utility (payment of electricity and gas), and donation.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-14 10.15 SUB-LINK DEPARTMENT ENTRY DRINK $3,00TS BTL DEPO ↑ $0,10 (compulsory) Sub-link Mark Example) Dept.“DRINK” is programmed as Head- link Dept. and Dept. “BTL DEPO” is programmed as Sub-link Dept.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-15 10.18 BOTTLE RETURN RTN BAKERY -1,45TF RTN CAN FOOD -0,45TF -- Receipt Print Format -- 10.18 BOTTLE RETURN OPERATION |Bottle Return Amount| [BTL RTN] |Quantity| [@/FOR] |Unit Amount| [BTL RTN] NOTE: • Must not exceed the sale total amount.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-16 10.20 PERCENT DISCOUNT, PERCENT CHARGE FISH $3,40TF %- 5% -0,17T SUBTL $6,00 %- 10% -0,60 10.20 PERCENT DISCOUNT , PERCENT CHARGE OPERATION Dept or PLU entry [%-] (or [%+] ) Positive Previous Balance entry (credit balance) [ST] |Rate| [%-] (or [%+] ) NOTES: 1.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-17 ------------------------ 10.23 ITEM CORRECT - - - - - - voids Void Entry 10.23 ITEM CORRECT OPERATION -- Receipt Print Format -- DEPARTMENT E.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-18 10.26 NON-ADD NUMBER PRINT TEC STORE 1343 PEACH DRIVE PHONE : 87-6437 Open 8:00am to 7:00pm Closed: every Wednesday 12-19-1994 MON #3001 VEGETABLE $3,00TF FRUIT $1,30TF SUBTL $4,30 * * * * * ALL VD * * * * * JONES 0153 17:22TM NOTES: 1.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-19 10.28 SELECTIVE ITEMIZER (SI) STATUS MODIFICATION - - - - - - TAX5 $0.50 - - - - - - 10.31 SUBT OT AL (Sale T otal Pre-taxed) READ OPERATION -- Receipt Print Format -- [ST] SUBTL $6.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-20 10.33 TAXABLE TOTAL READ and SUBTOTAL PRINT - - - - - - 10.33 T AXABLE T OT AL READ and SUBTOT AL PRINT (when only one of [ST] and [TXBL TL] keys, not both, is installed on the keyboard) In this case, the key is usually programmed as [ST] key with [TXBL TL] functions.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-21 10.36 TAX EXEMPTION TAX1EX $1.50 TAX2EX $6.00 10.36 T AX EXEMPTION OPERATION Selective Tax Exemption Examples) [TX1/M] [EX] Sale Finalization ... to exempt from Tax 1 only [GST/M] [EX] Sale Finalization .
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-22 10.39 MUL TI-TENDERING Short-tendering repeated multiple times by the same media (allowed only when the media key is programmed to allow short-tendering).
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-23 -- Receipt Print Format -- 10.40 SPLIT TENDERING TAX $0.48 TOTAL $ 8 . 48 CATEND $5.00 CATEND $5.00 CHANGE $1.52 Multi-tendering by [AT/TL] key Change due, as the result of the 2nd amount tendered - - - - - - TAX $0.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-24 10.42 SALE P AID IN FOREIGN CURRENCIES OPERATION [TXBL TL] [CUR1] Amount Tendered in [CUR1] [AT/TL] Foreign Currency | 10.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-25 10.43 NO-SALE EXCHANGE from Foreign Currency to Domestic Currency TAX $0.48 TOTAL $ 8 . 48 CUR1 50.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-26 NOTE: Only [AT/TL] can finalize paid-out amounts (i.e. must always be paid out in cash). -- Receipt Print Format -- 10.45 RECEIVED-ON-ACCOUNT R/A $5,00 R/A $3,00 SUBTL $8,00 CASH $ 8 , 00 JONES 0199 18:04TM Repeatable if multiple amounts are received in one receipt sequence.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-27 10.47 SALESPERSON ENTRY (Salesperson Sign-ON) 1 to 99 - - - 02 Stacy Salesperson Code Salesperson’ s Name 10.47 SALESPERSON ENTR Y (Salesperson Sign-ON) OPERATION |Salesperson Code| [SALES PERSON] .
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-28 This line is printed only when a post- issue receipt is issued after the Ordinary Receipt is issued, or the second and subsequent post-issue receipts are issued.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-29 10.50 CHARGE POSTING: Previous Balance Manual Entry Type Displays the sale total excluding the previous balance. Finalizes the current sale, displays the entire sale total including the previous balance.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-30 10.51 CHARGE POSTING: Customer File Type (Check Track Memory Option) New Balance is transferred as PB.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-31 10.51 CHARGE POSTING: Customer File Type (Check Track Memory Option) - - - (3) Charge posting with a previous balance entered during a sale (.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-32 10.52 FUNCTION KEY ENTRY TEC STORE 1343 PEACH DRIVE PHONE : 87-6437 Open 8:00am to 7:00pm Closed: every Wednesday 12-19-1994 MON #3001 VEGETABLE $1,00TF SUBTL $1,00TF TAX $0,21 CASH $ 1 , 06 ITEM 1 JONES 0207 18:07TM - - - - - - .
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-33 Date Receipt Item Name Amount Cashier ID (Manager- Consecutive No. assign portion code) 10.54 ENDORSEMENT PRINT TEC STORE 1343 PEACH DRIVE PH.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-34 10.55 REMOTE SLIP PRINTER (hardware option) OPERATION 12-19-1994 MON #3001 VEGETABLE -1,20TF FRUIT $6,50TF MEAT $6,00TF TAX $0,68 TOTAL $ 11 .
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-35 10.55 REMOTE SLIP PRINTER (hardware option) OPERATION As typical application of remote slip printing, print formats of invoice and Charge Posting Customer Sale File are placed below.
10. REGISTERING PROCEDURE AND PRINT FORMAT EO1-11095 10-36 In the event of a power failure, it is suggested to check the receipt print content before the receipt is handed to the customer. 2. The following are the display indications on the power recovery: 10.
11. JOURNAL AND RECEIPT PAPER-END DETECTOR EO1-11095 11-1 11. JOURNAL AND RECEIPT PAPER-END DETECTOR 1 1. JOURNAL AND RECEIPT P APER-END DETECT OR (1) This detects when either the journal or receipt paper is coming near the end. It is provided in order to prompt the operator to replace the old paper roll with a new one.
12. ECR PRINTER MOTOR LOCK DETECTOR EO1-11095 12-1 12. ECR PRINTER MOTOR LOCK DETECTOR 12. ECR PRINTER MOTOR LOCK DETECT OR (1) This detects the printer motor lock condition caused by some trouble. (2) When such a condition is detected, the front display indicates “Error” and none of the keys (including [RF] and [JF] ) will be accepted.
13. REMOTE SLIP PRINTER MOTOR LOCK DETECTOR EO1-11095 13-1 13. REMOTE SLIP PRINTER MOTOR LOCK DETECTOR 13. REMOTE SLIP PRINTER MOTOR LOCK DETECT OR (1) This detects the remote slip printer motor lock condition caused by some trouble.
14. PRINTER GUIDE OPEN DETECTOR EO1-11095 14-1 14. PRINTER GUIDE OPEN DETECTOR 14. PRINTER GUIDE OPEN DETECT OR (1) This detects the printer guide open condition. (2) When such a condition is detected, the front display indicates “Error” and none of the keys (including [RF] and [JF] ) will be accepted.
15. PAPER ROLL REPLACEMENT AND OTHER MAINTENANCE OPERATIONS EO1-11095 15-1 Depress the [RF] key to feed the remaining paper end. CAUTION: Never try to pull out the remaining paper end by hand. It may cause paper jamming. 15.1 REPLACING THE JOURNAL ROLL 15.
15. PAPER ROLL REPLACEMENT AND OTHER MAINTENANCE OPERATIONS EO1-11095 15-2 To remove the Receipt Cover, insert the Receipt Cover Key to the Receipt Cover Lock, and turn it 90 ° clockwise.
15. PAPER ROLL REPLACEMENT AND OTHER MAINTENANCE OPERATIONS EO1-11095 15-3 1 2 3 4 15.3 REPLACING THE RIBBON CASSETTE 15.3 REPLACING THE RIBBON CASSETTE When the print data on the receipt and journal becomes too dim, replace the Ribbon Cassette in the following order.
15. PAPER ROLL REPLACEMENT AND OTHER MAINTENANCE OPERATIONS EO1-11095 15-4 Attach the Receipt Cover. Apply only two or three drops. Stamp may not print dark immediately. Allow time for ink to saturate the stamp. To remove the Receipt Cover, insert the Receipt Cover Key to the Receipt Cover Lock, and turn it 90 ° clockwise.
15. PAPER ROLL REPLACEMENT AND OTHER MAINTENANCE OPERATIONS EO1-11095 15-5 1 Insert the Drawer Release Key into the drawer release lock and turn the key clockwise. The drawer will then open. (Fig.1) The Drawer Release Key can be taken out by returning it to the original position.
15. PAPER ROLL REPLACEMENT AND OTHER MAINTENANCE OPERATIONS EO1-11095 15-6 15.7 CDC (Cash Drawer Cover; Option) LOCK Locking (Fig.4) 1 2 Push the Cash Drawer Cover to the back of the drawer. Press the cover lightly, insert the key into the key hole on the cover, and turn it to lock.
16. SPECIFICATIONS EO1-11095 16-1 16. SPECIFICATIONS 16. SPECIFICA TIONS Size ................................................................................. 460 mm (width) x 450 mm (depth) x 318 mm (height) (height including rubber feet) (or 391 mm-height when Customer Display is popped up.
2. MANAGER’S GUIDE.
EO1-11095 MA-1450-1 SERIES T ABLE OF CONTENTS Page 1. DAILY OPERATION FLOW ........................................................................................................ 1-1 2. MANAGER INTERVENTION ...........................................
EO1-11095 MA-1450-1 SERIES 6.12 AMOUNT LIMIT SETTING FOR FUNCTION KEYS (Submode 8) ............................... 6-24 6.13 CUSTOMER FILE CODE (CHECK TRACK NO.) AND NAME SETTING (Submode 15) ...........................................................
1. DAILY OPERATION FLOW EO1-11095 1-1 1. DAILY OPERATION FLOW 1. DAIL Y OPERA TION FLOW The following shows the typical flow of daily operations on the ECR.
2. MANAGER INTERVENTION EO1-11095 2-1 2.1 ITEMS PROGRAMMED TO REQUIRE MANAGER INTERVENTIONS 2. MANAGER INTER VENTION 2.1 ITEMS PROGRAMMED T O REQUIRE MANAGER INTER VENTIONS During daily sale entry operations, the cashier may call for Manager Interventions.
2. MANAGER INTERVENTION EO1-11095 2-2 KEY Manager Intervention Reference Not required Required [DOLL DISC] As for changing the key status, ask your [VND CPN] TOSHIBA TEC representative. [STR CPN] [BTL RTN] [%-] (or [% II ] ) [RTN MDSE] [VOID] [PO] [PB-] or [CODE OPEN] [EX] [NS] [ALL VOID] Credit Balance These are program options for each store.
2. MANAGER INTERVENTION EO1-11095 2-3 2.2 OTHER OPERATIONS REQUIRING MANAGER INTERVENTIONS 2.2 OTHER OPERA TIONS REQUIRING MANAGER INTERVENTIONS Listing Capacity or Amount Limit Release Amount Limits may be programmed on Departments/PLUs, Tender Medias, [DOLL DISC] , [VND CPN] , [STR CPN] , [BTL RTN] .
3. MANAGER’S OWN OPERATIONS IN “MGR” MODE EO1-11095 3-1 3. MANAGER’S OWN OPERA TIONS IN “MGR” MODE The following are operations possible only in the “MGR” position of the Mode Lock, which are performed by the manager or by a person under the manager’s control.
3. MANAGER’S OWN OPERATIONS IN “MGR” MODE EO1-11095 3-2 3.2 ENFORCED SIGN-OFF OF A CASHIER (CODE ENTRY Method) 3.2 ENFORCED SIGN-OFF OF A CASHIER (CODE ENTRY Method) Each cashier signs-ON to sta.
4. OPERATIONS IN “ - ” MODE EO1-11095 4-1 4.1 ORDINARY OPERATIONS IN “ - ” MODE 4. OPERA TIONS IN “ - ” MODE Instead of using the [RTN MDSE] or [VOID] key in the “REG” or “MGR” mode for deleting individual items, the “ - ” mode automatically processes positive items into negative and negative into positive.
4. OPERATIONS IN “ - ” MODE EO1-11095 4-2 [TRF] ......... to transfer all balance with no payment |Payment Amount| [R/A] Finalization with Media Keys (1) Operation in “REG” or “MGR” mode (at the purchase; refer to the OPERATOR’S GUIDE.) |Customer File Code*| [PICK UP BAL] (or [CODE OPEN] ) 4.
4. OPERATIONS IN “ - ” MODE EO1-11095 4-3 WARNING! When opening the cash drawer, be careful not to let the drawer hit any person. 4.3 PROHIBITIVE OPERA TIONS IN “ - ” MODE • NO-SALE ( [NS] ).
5. READ (X) AND RESET (Z) REPORTS EO1-11095 5-1 5. READ (X) AND RESET (Z) REPORTS 5. READ (X) AND RESET (Z) REPORTS The following table shows the key operation to take each report. The “X” and “Z” reports have exactly the same print content if both are available, except that: 1.
5. READ (X) AND RESET (Z) REPORTS EO1-11095 5-2 Daily Reports (Continued) 5. READ (X) AND RESET (Z) REPORTS Report Name Mode Key Operation SAMPLE Lock PAGE 11 [AT/TL] 13 [AT/TL] Repeatable DEPARTMENT READ AND RESE T 5-1 0 • Individual Department Read X 11 [#] , then depress the required Dept.
5. READ (X) AND RESET (Z) REPORTS EO1-11095 5-3 5. READ (X) AND RESET (Z) REPORTS GT Reports -- to be taken on weekly or monthly basis -- (The Mode Lock position is the same as the corresponding Daily report. However, always add 200 to the numeric value for the report taking.
5. READ (X) AND RESET (Z) REPORTS EO1-11095 5-4 5.1 COMBINATION REPORTS 5.1 COMBINA TION REPORTS Multiple reports can be programmed to be issued in one operation sequence. The following are reports programmable for combinations (max. 5 reports in one table, max.
5. READ (X) AND RESET (Z) REPORTS EO1-11095 5-5 As you notice, “Financial Reset”, “All Department Reset”, and “PLU Reset” reports should be taken after all other reports (particularly read reports) on the respective levels of daily and GT, so that the required read reports data may not be cleared by those reset report takings.
5. READ (X) AND RESET (Z) REPORTS EO1-11095 5-6 (Financial Read or Reset) -- Continued -- 5.2 GENERAL NOTES ON REPORT TAKINGS CHECK 0CU $5.00 FS TL 1CU $12.72 R/A 2 $8.00 PO 8 $37.10 CASH ID $95.02 CHECK ID 2 $15.00 FS ID 1 $13.00 FS CG $0.28 CORR 1 $1.
5. READ (X) AND RESET (Z) REPORTS EO1-11095 5-7 5.3 GENERAL NOTES ON REPORT TAKINGS TEC STORE 1343 PEACH DRIVE PHONE : 87-6437 Open 8:00am to 7:00pm Closed: every Wednesday 12-19-1994 MON #3001 Z CLERK 01 JONES GS 125 $346.77 NS 112 $300.48 ITEM/CUS 1.
5. READ (X) AND RESET (Z) REPORTS EO1-11095 5-8 5.3 GENERAL NOTES ON REPORT TAKINGS DAILY SALESPERSON READ OR RESET (all Salespersons) Reset Report Sample Mode Lock: X for read Enter 5, depress Z for .
5. READ (X) AND RESET (Z) REPORTS EO1-11095 5-9 5.3 GENERAL NOTES ON REPORT TAKINGS TEC STORE 1343 PEACH DRIVE PHONE : 87-6437 Open 8:00am to 7:00pm Closed: every Wednesday 12-19-1994 MON #3001 X GROUP VE&FR 41 46,51% $153.20 ME&FI 11 9,17% $30.
5. READ (X) AND RESET (Z) REPORTS EO1-11095 5-10 5.3 GENERAL NOTES ON REPORT TAKINGS DAILY HOURLY RANGE READ or RESET Reset Report Sample Mode Lock: X for read Enter 10, depress Z for reset [AT/TL] TE.
5. READ (X) AND RESET (Z) REPORTS EO1-11095 5-11 5.3 GENERAL NOTES ON REPORT TAKINGS TEC STORE 1343 PEACH DRIVE PHONE : 87-6437 Open 8:00am to 7:00pm Closed: every Wednesday 12-19-1994 MON #3001 Z DP ALL VEGETABLE 332 30,30% $101.20 DP 15 1 $1.00 TOTAL 126 $333.
5. READ (X) AND RESET (Z) REPORTS EO1-11095 5-12 PLU (PLU SALES DATA) READ or RESET Individual PLU Read (Daily or GT) Mode Lock: X Enter 13 [#] for Daily Report, or Enter 213 [#] for GT Report. Enter the PLU code, depress [PLU] . (Repeat this step if necessary.
5. READ (X) AND RESET (Z) REPORTS EO1-11095 5-13 TEC STORE 1343 PEACH DRIVE PHONE : 87-6437 Open 8:00am to 7:00pm Closed: every Wednesday 12-19-1994 MON #3001 Z PLU ZERO 010102 Potato 020101 Orange 020105 Apple 30301 Beef 030302 Pork 030303 Mutton 040201 Salmon 040202 Cod 040203 Shrimp 050302 Milk-Small Pack 0278 19:06TM 5.
5. READ (X) AND RESET (Z) REPORTS EO1-11095 5-14 CUSTOMER FILE READ (for Check Track Memory Type only) All Files (with balance remaining) Read Mode Lock: X Enter 15, depress [AT/TL] TEC STORE 1343 PEACH DRIVE PHONE : 87-6437 Open 8:00am to 7:00pm Closed: every Wednesday 12-19-1994 MON #3001 X CUST ALL JAMES HAILY #000000000001 $4.
5. READ (X) AND RESET (Z) REPORTS EO1-11095 5-15 5.3 GENERAL NOTES ON REPORT TAKINGS TEC STORE 1343 PEACH DRIVE PHONE : 87-6437 Open 8:00am to 7:00pm Closed: every Wednesday 12-19-1994 MON #3001 X CUST CRED JAMES HAILY #000000000001 $4.70 0072 15:41TM Customer’s Name File Code Balance Credit-balance Files Read Mode Lock: X Enter 15, depress [#] .
5. READ (X) AND RESET (Z) REPORTS EO1-11095 5-16 5.3 GENERAL NOTES ON REPORT TAKINGS GT REPORTS The print form and items of a GT report are the same as those of its corresponding daily report, except the report header portion. Please also note that some items provided in the daily report are not provided in its GT reports.
6. PROGRAMMING OPERATIONS EO1-11095 6-1 6. PROGRAMMING OPERATIONS 6. PROGRAMMING OPERA TIONS This chapter is provided for the store programmer or the store manager who may have to change the programmed data of the MA-1450 series ECR on the daily, weekly, or monthly basis.
6. PROGRAMMING OPERATIONS EO1-11095 6-2 6.1 BASIC KEY FUNCTIONS AND KEYBOARD VARIATIONS IN PROGRAMMING OPERATIONS 6.1 BASIC KEY FUNCTIONS AND KEYBOARD V ARIA TIONS IN PROGRAMMING OPERA TIONS 6.1.1 Basic Key Functions 1. The following are main keys and their functions to be used in programming operations: [X] or [@/FOR] .
6. PROGRAMMING OPERATIONS EO1-11095 6-3 6.2 CHARACTER ENTRIES Case 2: When the ECR Keyboard is Flat Keyboard Type: The Flat keyboard will be set with the “Setting Mode Key Layout” in the programming operations including the character entries. On this keyboard, functions and locations of keys required in various programming operations are fixed.
6. PROGRAMMING OPERATIONS EO1-11095 6-4 6.3 CHARACTER CODE ENTR Y METHOD Character Code Table 1: Standard Characters 6.3 CHARACTER CODE ENTRY METHOD Column Code Row Code 2 34567 8 9 1 0 1 1 1 2 1 3 1 .
6. PROGRAMMING OPERATIONS EO1-11095 6-5 • Depress the [X] key twice prior to the first character code entry to set the entire message line or enter name with all double-sized characters. ex.) To set “ GROUP ”all in double-sized: [X] [X] 407 [#] 502 [#] 415 [#] 505 [#] 500 [#] GRO U P All Double-sized Declaration 6.
6. PROGRAMMING OPERATIONS EO1-11095 6-6 Shift Keys (1 to 4), Shift Lock Key Used to designate the shift of the character keys. Each character has three different characters, each of which is designated by the Shift Key 1 to Shift Key 3. (The Shift Key 4 is not used for the MA-1450 series models.
6. PROGRAMMING OPERATIONS EO1-11095 6-7 Using PK-2 (PLU Keyboard; hardware option) The PK-2 is used to enter a required PLU code by simply depressing the code-preset key on the PK-2 keyboard in the REG or MGR mode.
6. PROGRAMMING OPERATIONS EO1-11095 6-8 6.5 CONDITION REQUIRED FOR PROGRAMMING OPERATIONS 6.5 CONDITION REQUIRED FOR PROGRAMMING OPERA TIONS At the top of each programming operation a “CONDITION” is given. Unless the register satisfies this condition, the programming operations will not be allowed.
6. PROGRAMMING OPERATIONS EO1-11095 6-9 2. Even if the option “Store Name Print by RUBBER STAMP” is selected, data can be programmed for the store name/message. However, the Rubber Stamp, instead of the programmed name/ message will actually be printed for operations to issue receipts.
6. PROGRAMMING OPERATIONS EO1-11095 6-10 OPERATION: Presumed that nothing has been programmed on each line. Mode Lock; SET; enter 1, depress [@/FOR] . 6.6 STORE NAME/MESSAGE AND COMMERCIAL MESSAGE PROGRAMMING (Submode 1) 11-14-1994 MON #0 P01 1 TEC STORE 2 1343 PEACH DRIVE 3 PHONE : 87-6437 5 Open 8:00am to 7:00pm 6 Closed: every Wednesday 0007 .
6. PROGRAMMING OPERATIONS EO1-11095 6-11 For Address 2: Cashier Status 2 [ST] |Cashier Status| [#] For Address 1: Cashier Name 1 [ST] Character Entries [ST] 6.7 CASHIER CODE AND NAME PROGRAMMING (Submode 2) Programming CONDITION Any time outside a sale OPERATION Mode Lock: SET 2 [@/FOR] |Cashier Code| [NS] 6.
6. PROGRAMMING OPERATIONS EO1-11095 6-12 ex.) To program the following cashier data: Cashier Code 1: Name JONES, Status 0 (for Sale Entries) Cashier Code 2: Name SMITH, Status 0 (for Sale Entries) Cas.
6. PROGRAMMING OPERATIONS EO1-11095 6-13 Deletion CONDITION After the Daily and GT Cashier’s Resets, (and his/her Sign OFF for Code Entry Type) OPERATION Mode Lock: SET . . . Submode No. Repeatable for another cashier to be deleted. 2 [@/FOR] [ITEM CORR] |Cashier Code| [NS] [AT/TL] or [VOID] NOTES: 1.
6. PROGRAMMING OPERATIONS EO1-11095 6-14 6.8 PLU TABLE PROGRAMMING (Submode 4) 6.8 PLU T ABLE PROGRAMMING (Submode 4) This submode can be operated when new PLU items are to be added, PLU program data is to be changed, or PLUs are to be deleted.
6. PROGRAMMING OPERATIONS EO1-11095 6-15 NOTES: 1. The “Address Nos” designation at the top after “4 [@/FOR] ” can be skipped if not necessary. If entered, the designated Address (es) will automatically be accessed after the PLU Code designation.
6. PROGRAMMING OPERATIONS EO1-11095 6-16 NOTES: • Net to S.I. 1, 2 ........... Refer to the section of PRESET RATE SETTING FOR SELECTIVE ITEMIZERS near the end of this chapter. • The HI-CONE Status (Code 6) requires setting of the Whole Package Quantity (Address 8).
6. PROGRAMMING OPERATIONS EO1-11095 6-17 -- Continued -- 6.8 PLU TABLE PROGRAMMING (Submode 4) Address No. Description of Programming Contents 10 Link-PLU Table No. (for PLU-to-PLU linking requirement only) • This entry is useful, when the PLU item entry should always be followed by another PLU item sale.
6. PROGRAMMING OPERATIONS EO1-11095 6-18 (10) 10) When the Sub-link is a negative PLU, a Return Merchandise or Void entry through the Head-link PLU is not possible.
6. PROGRAMMING OPERATIONS EO1-11095 6-19 6.8 PLU TABLE PROGRAMMING (Submode 4) PLU Address Address Address Address Address Address Address Address Address Address CODE 1 2 3 4 6 7 8 9 10 13 Linked Preset Status- Tax Split Whole PLU Link-PLU M & M Dept.
6. PROGRAMMING OPERATIONS EO1-11095 6-20 KEY OPERATION: for programming some of the PLUs listed on the preceding page. (Presumed that the following PLUs are newly programmed.
6. PROGRAMMING OPERATIONS EO1-11095 6-21 Deletion CONDITION To delete a PLU with sales data of zero: Any time outside a sale To delete a PLU with sales data of not zero: After PLU Reset OPERATION Mode Lock: SET Individual PLU Deletion 4 [@/FOR] [ITEM CORR] |PLU Code| [PLU] [AT/TL] or [VOID] 6.
6. PROGRAMMING OPERATIONS EO1-11095 6-22 ex.) To program PLU 90701 (7-up Small-B) again that was once programmed and then deleted, by copying the programmed data of PLU 90601 (Coke Small-B): Mode Lock.
6. PROGRAMMING OPERATIONS EO1-11095 6-23 6.10 TIME SETTING OR ADJUSTMENT (Submode 5) (0 to 23) (00 to 59) ex.) To set the time to “1:35 p.m. (13:35)”: Mode Lock to SET, enter 5, depress [@/FOR] . Enter 1335, depress [AT/TL] . NOTE: If an hour value of more than 23 or a minute value of more than 59 is entered, it will result in an error.
6. PROGRAMMING OPERATIONS EO1-11095 6-24 6.12 AMOUNT LIMIT SETTING FOR FUNCTION KEYS (Submode 8) This submode sets the high amount limit in finalizing transactions by tendering through each media key and also sets the high and low amount limits in entering amount through departments.
6. PROGRAMMING OPERATIONS EO1-11095 6-25 15 [@/FOR] |Customer File Code| [ST] Character Entries [ST] [AT/TL] 6.13 CUSTOMER FILE CODE (CHECK TRACK NO.) AND NAME SETTING (Submode 15) This submode creates files for customers whose sales are to be processed using the check track memory.
6. PROGRAMMING OPERATIONS EO1-11095 6-26 ex.) To program the following Customer File Codes with Customer Names: Mode Lock: SET CODE NAME Enter 15, depress [@/FOR] .
6. PROGRAMMING OPERATIONS EO1-11095 6-27 6.14 SALESPERSON CODE AND NAME PROGRAMMING (Submode 20) By programming Salesperson Codes here, those codes may be used in sales entries. In addition, the name of each salespersons can be programmed in maximum 12 characters.
6. PROGRAMMING OPERATIONS EO1-11095 6-28 6.15 LINK-PLU T ABLE PROGRAMMING (Submode 25) This submode programs Link-PLU Tables and their respective Sub-link PLUs.
6. PROGRAMMING OPERATIONS EO1-11095 6-29 ex.) To set the following Link-PLU Table and its Sub-link PLU: Link-PLU Table No. Sub-link PLU Code 1 101301 Mode Lock: SET, 25 [@/FOR] 1 [ST] 101301 [PLU] [AT/TL] 6.
6. PROGRAMMING OPERATIONS EO1-11095 6-30 6.16 PLU PRESET-CODE KEY SETTING (Submode 27) TEC STORE 1343 PEACH DRIVE PHONE : 87-6437 Open 8:00am to 7:00pm Closed: every Wednesday 12-19-1994 MON #3001 P27 #073 050321 #074 050322 0017 Location Code (left side); refer to REMARKS 1 and 2 below.
6. PROGRAMMING OPERATIONS EO1-11095 6-31 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 .
6. PROGRAMMING OPERATIONS EO1-11095 6-32 6.17 NEGATIVE AMOUNT KEY LIMIT AMOUNT SETTING (Submode 35) Key Key Code 1 [VND CPN] 2 [STR CPN] 3 [BTL RTN] 4 [DOLL DISC] 6.
6. PROGRAMMING OPERATIONS EO1-11095 6-33 6.18 DEPARTMENT PRESET PRICE SETTING OR CHANGING |New Preset Price| [DEPT] [AT/TL] Repeatable for other departments.
6. PROGRAMMING OPERATIONS EO1-11095 6-34 6.19 PLU PRESET PRICE SETTING OR CHANGING, WHOLE PACKAGE QUANTITY CHANGING Max. 6 digits; 0 to 999999 (result: $0,00 to $9999,99) (See NOTE on the next page.) Repeatable for other PLUs * Repeatable from here if the PLU Code is sequential.
6. PROGRAMMING OPERATIONS EO1-11095 6-35 6.20 %+ AND %- PRESET RATE SETTING Repeatable for other PLUs * Repeatable from here if the PLU Code is sequential.
6. PROGRAMMING OPERATIONS EO1-11095 6-36 6.21 PRESET RATE SETTING FOR SELECTIVE ITEMIZERS (SI1 and SI2) TEC STORE 1343 PEACH DRIVE PHONE : 87-6437 Open 8:00am to 7:00pm Closed: every Wednesday 12-19-1.
6. PROGRAMMING OPERATIONS EO1-11095 6-37 Selective Itemizer Functions and Applications The “Selective Itemizer” is a temporary total memory for each sale and is activated separately from the Main Itemizer (i.
6. PROGRAMMING OPERATIONS EO1-11095 6-38 6.22 FOREIGN CURRENCY EXCHANGE RATE SETTING ...... 6.22 FOREIGN CURRENCY EXCHANGE RA TE SETTING In this program, the rate of each foreign currencies (corresponding to the [CUR 1] to [CUR 5] keys) will be set.
6. PROGRAMMING OPERATIONS EO1-11095 6-39 TEC STORE 1343 PEACH DRIVE PHONE : 87-6437 Open 8:00am to 7:00pm Closed: every Wednesday 12-19-1994 MON #1 P00 CUR3 1.455 * 0048 KEY OPERATION for setting the rates above: Mode Lock: SET 5 [ . ] 3729 [CUR 1] (for French Franc) 1 [ .
6. PROGRAMMING OPERATIONS EO1-11095 6-40 6.23 TAX TABLE PROGRAMMING ...... ...... ...... ...... ...... (The description for the TAX RATE in TYPE 2 is also applied to this case.) TYPE 1: TAX 1 FULL BREAKS (COMBINATION OF NON-CYCLIC AND CYCLIC BREAKS) |Max.
6. PROGRAMMING OPERATIONS EO1-11095 6-41 ex. 1) TAX 1 FULL BREAKS Tax Table Key Operation Amount Tax Range Levied Mode Lock: SET $0.00 to $0.10 0 ¢ 10 [TX1/M] $0.11 to $0.22 1 ¢ 22 [TX1/M] $0.23 to $0.39 2 ¢ 39 [TX1/M] $0.40 to $0.56 3 ¢ 56 [TX1/M] $0.
6. PROGRAMMING OPERATIONS EO1-11095 6-42 6.24 GST RATE SETTING TEC STORE 1343 PEACH DRIVE PHONE : 87-6437 Open 8:00am to 7:00pm Closed: every Wednesday 12-19-1994 MON #3001 P00 TAX3 00 $0.00 * 10% 0065 ex. 3) TAX 3 % RATE ONLY Tax Table Key Operation Mode Lock: SET 10 % is applied to any sale 0 [TX3/M] amount.
6. PROGRAMMING OPERATIONS EO1-11095 6-43 6.25 STORE/REGISTER NO. SETTING ex.) To set the following: Register No. of this terminal: 3001 OPERATION: Mode Lock: SET 3001 [#] TEC STORE 1343 PEACH DRIVE PH.
7. VERIFICATION OF PROGRAMMED DATA EO1-11095 7-1 7. VERIFICATION OF PROGRAMMED DATA 7. VERIFICA TION OF PROGRAMMED DA T A The programmed data entered in the preceding chapter can be read for verification purposes.
7. VERIFICATION OF PROGRAMMED DATA EO1-11095 7-2 Displays the tax amount (Tax 1 + Tax 2 + Tax 3 + Tax 4) is displayed, issuing a receipt such as below. 7.1 TAX CALCULATION TEST 7.1 TAX CALCULA TION TEST CONDITION Any time outside a sale OPERATION Mode Lock: X or SET Enter any amount.
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PRINTED IN JAPAN E.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Toshiba MA-1450-1 SERIES è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Toshiba MA-1450-1 SERIES - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Toshiba MA-1450-1 SERIES imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Toshiba MA-1450-1 SERIES ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Toshiba MA-1450-1 SERIES, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Toshiba MA-1450-1 SERIES.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Toshiba MA-1450-1 SERIES. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Toshiba MA-1450-1 SERIES insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
