Manuale d’uso / di manutenzione del prodotto UP-820N del fabbricante Sharp
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CAU TIO N The AC power socket-outlet should be installed near the equipment and should be easily accessible..
— 1 — INTRODUCTION Thank you very much for your purchase of the SHARP POS T erminal Model UP-820N. Please read this Manual carefully before operating your POS terminal in order to gain full understanding of functions and features. Please keep this manual for future reference.
— 2 — CONTENTS INTRODUCTION ........................................................................................................................................................ 1 IMPORT ANT .....................................................
— 3 — UPC price change function ...................................................................................................... ............... 45 PLU level shift (for direct PLUs) ...........................................................
— 4 — Customer management ............................................................................................................ ............... 78 W ASTE mode .................................................................................
— 5 — Customer sales report ............................................................................................................................ 1 12 Customer sales report by sales range ....................................................
— 6 — Charge keys .................................................................................................................... ........................ 163 Food stamp tender key .............................................................
— 7 — Receipt printer ......................................................................................................................................... 216 Bill printer ......................................................................
— 8 — Recording paper specifications ................................................................................................. ............. 265 Installing a paper roll ......................................................................
— 9 — Part Names and Functions This chapter describes the part names and functions of this POS terminal. 1 External V iew Front view SD card slot RS232 connector Operator display Customer display .
— 10 — Cutter open tab Cutter unit Print head release lever Paper chute Paper roll location Take-up spool Printer NOTE The POS terminal UP-820N may be configured with multiple types of printers offered by the market.
— 11 — RS232 Connector/SD Card Slot Opening the RS232 connector cover To open the RS232 connector cover , push the part of the cover as indicated by the arrow in the illustration on the left. * T o close the cover , push the same part in until you hear it click.
— 12 — Keyboard Standard keyboard layout RECEIPT JOURNAL RCPT PLU/UPC E M O H E D O M T M A CANCEL ENTER NS RA PO SBTL C A / AT RFND PAGE DOWN INQ 51 01 52 0 49 1 4 19 38 1 3 18 27 1 2 17 16 1 1 1.
— 13 — NOTE The following optional keys can be assigned in place of those shown in the figure of the standard keyboard layout. For details, please consult your authorized SHARP dealer . Optional keys 000 Numeric keys DEPT# Dept. number key 1 ... 123 Direct price lookup keys 1 .
— 14 — LEVEL 1 ... LEVEL 5 PLU level shift 1 thru 5 keys P-SHIFT 1 ... P-SHIFT 6 Price level shift 1 thru 6 keys GD1 SHIFT ... GD3 SHIFT Group discount shift 1 thru 3 keys PRINT V alidation print key BILL Bill print key P AST VOID Past void key SBTL VOID Subtotal void key GDSC %1 .
— 15 — Default key texts on the display The HOME key and FUNC MENU through FUNC MENU30 keys can be set as function keys on the keyboard area of the display . Note that the labels on the key tops in this manual may differ from the displayed default key texts.
— 16 — key Default text key Default text Y ou can change the default texts in the PGM2 mode. NOTE TRANS IN TRANS IN SEA T# SEA T# I.P A Y I.P A Y RF .
— 17 — SK1-1 This key locks and unlocks the cash drawer . T o lock it, turn 90 degrees counter- clockwise. T o unlock it, turn 90 degrees clockwise. This key is also used to open the cash drawer . (Please refer to "15. Operator Maintenance — Operating the Drawer by Hand".
— 18 — Item text : Appears when an item is selected on the main display area or registered. Modification status : Shows "REFUND", "RETURN" or the like when the corresponding key is pressed. Information area 2 Shows the GLU code during a GLU entry .
— 19 — Information area 1 Shows the mode you are in, server name, electronic mail indicator (M) and server code. Refer to the REG mode screen example for details. Information area 2 Shows the current job name like "READING", "RESETTING", etc.
— 20 — Customer display (pop-up type) Display contrast adjustment (operator display) Y ou can adjust the contrast of the display in the "BRIGHTNESS" menu of "TERMINAL" programming. The backlight in the display is a consumable part.
— 21 — Mode selection window Selecting an Operating Mode 2 When you turn on the POS terminal and press the MODE key , a mode selection window will appear on the display , listing available operating modes as shown below . Operating Modes Y ou can select any mode other than REG from the list in the mode selection window .
— 22 — Mode Selection Selecting a mode 1. Use one of the following ways: • Move the cursor to the desired option using the or key . • Enter the desired option number using a numeric key . • T ouch the desired option. • Move the cursor to the desired option by touching the or key .
— 23 — T ime Display and Automatic Date Updating 3 T ime display The screen always displays the current time in the bottom left corner as shown below . Once the internal clock is started at the correct time, it continues to run until the battery is exhausted.
— 24 — Receipts This chapter describes the part names and functions of this POS terminal. 4 Built-in Printer Sample Receipt Ti me Consecutive no. Date Item entry Machine no.
— 25 — Prior to Entries 5 Preparations for Entries NOTE Receipt/Journal paper rolls If the paper rolls are not installed in the built-in printer of your POS terminal, install a new one (ones) according to section "Installing and Removing the Paper Roll" under "Operator Maintenance.
— 26 — If you enter the amount of cash for change (starting cash) in the drawer before starting entry operations, you can discriminate that amount from the sales amount when reports are generated. Y our POS terminal can be programmed to enforce the entry of starting cash into memory .
— 27 — Entries 6 Server Code Entries Prior to an item entry , the server will be compelled to enter his or her assigned server code. However , this may not be necessary when the POS terminal has been programmed for “stay-down server mode.” Procedure XXXX Server code XXXX Secret code X Drawer no.
— 28 — • Miscellaneous function menu window FUNC MENU • Cash menu window CASH # • Check menu window CHK # • Charge menu window CH # • Conversion menu window CONV # • Massage menu window MSG MENU • V oid menu window VOID MENU • PLU menu window PLU MENU1 PLU MENU50 * The keys on these menus are shown as examples.
— 29 — Example Selling the PLU no.10 item and finalizing through charge 2 1. Press the 10 key . 2. Press the CH # key . • The charge CHECK menu window will appear in the keyboard area. 3. Select “CHG2.” • The transaction will be finalized.
— 30 — Item Entries Single item entries Department entries (direct department entries) Enter a unit price and press the corresponding department key . If you use a programmed unit price, press the department key only . Procedure When using a programmed unit price Unit price* (max.
— 31 — PLU entries (direct PLU entries) Procedure Direct PLU key Unit price (for subdept.) When using a programmed price Example ENTER 2 16 1600 PLU/UPC PLU/UPC PLU menu-based entries (PLU entries and subdepartment entries) Follow this procedure: Procedure Item selection from the window * For PLU entry Unit price (for subdept.
— 32 — Repeat entries Y ou can use this function for repetitive entries of the same item. Simply press the repeat function key after a valid item entry .
— 33 — Multiplication entries Use this function feature when you need to enter two or more of the same item. This feature helps you when you sell large quantities of items or need to enter quantities that contain decimals.
— 34 — Example Select PLU code 20 from the menu. DEPT # ENTER ENTER 7 165 2 5 250 15 8 8 3 18 1800 5 5099887654302 2 PLU/UPC PLU/UPC PLU/UPC.
— 35 — Split-pricing entries Y ou will use this function when your customer wants to separately buy items normally sold in base (unit) quantities. Procedure Unit price per base q'ty Unit pric.
— 36 — Example 7 10 600 8 5 15 5 6 5099887654302 3 5 Select PLU code 17 from the menu. PLU/UPC PLU/UPC Successive multiplication entries This function is practical for such entries as a sale of an item sold by area (square foot). Procedure Length Unit price PLU code PLU code When you use a programmed unit price Dept.
— 37 — Example 3 4 400 1 5 2 5 8 1 75 7 75 4 5 5099887654302 1 2 1 2 Select PLU code 50 from the menu..
— 38 — Scale entries For entry of items sold by weight, a scale must be connected to read the weight automatically . T o make a refund entries, enter the weight manually while the scale platter is empty or reads zero. i) Auto scale entries Procedure Unit price per base wt.
— 39 — ii) Manual scale entries Procedure Unit price per base wt. Unit price per base wt. PLU code Direct PLU Base wt. Net weight PLU code Direct PLU Only when you use a base wt. programmed for PLU or UPC code PLU code Unit price per base wt. PLU code Unit price per base wt.
— 40 — Single item cash sale (SICS) and single item finalization (SIF) SICS entries • This function is useful when only one item (for example, a pack of cigarettes) is sold by cash. This function is applicable only to those departments programmed for SICS or to the PLUs, subdepartments or UPC which are associated with the department.
— 41 — Age verification (Birthday entry) The age verification function is used for prohibiting sales of goods (departments, PLUs, or UPCs) for to persons under a given age which are based on birthday entries.
— 42 — Special Entries for PLU/UPC Promotion (mix-and-match) function This function is convenient for selling a mix of different PLU/UPC items by the lump (e.g. value meal, bundle sale, etc.). Operation is the same as for normal PLU/UPC. The base quantity and unit price are assigned to a mix-and- match table.
— 43 — UPC learning function When you enter or scan an undefined UPC code, you are required to enter its unit price and associated depart- ment. The entered UPC code, associated department and unit price are stored in the UPC file or the dynamic UPC file and used for future UPC sales entries.
— 44 — PLU/UPC price inquiry (view) function This function displays the unit price of a PLU/UPC item (view mode). Procedure Numeric entry (Q'ty ) UPC code Scanning UPC code * 1 * 2 Direct PLU key PLU code Unit price (MGR mode) * 3 AMT AMT INQ The total sales amount of the PLU/UPC is displayed.
— 45 — UPC price change function NOTE To use this function, consult your dealer . The manager and servers/cashiers can use this function when they need to change the unit price or associated department of a UPC item. There are two methods for change: 1.
— 46 — Example Price change mode 5087654321106 600 PLU/UPC PRICE CHANGE PRICE CHANGE Example Changing a price during a transaction 5087654321106 600 Price change PLU/UPC PRICE CHANGE PRICE CHANGE NOTE • When an undefined code is entered in the price change mode, the POS terminal goes to an error status.
— 47 — PLU level shift (for direct PLUs) This function can increase the number of direct PLUs on your POS terminal without adding additional direct PLU keys. Y ou can use direct PLUs in five levels by utilizing the PLU level shift keys LEVEL 1 thru LEVEL 5 .
— 48 — PLU price level shift NOTE To use this function, please consult your authorized SHARP dealer . Six different price levels can be programmed for each PLU.
— 49 — Lock shift mode (for price shifts) If your terminal has been programmed for PLU/UPC price level shift in the lock shift mode, press the desired price level shift key before a numeric entry . Procedure To shift the price level of another PLU (Q'ty, , etc.
— 50 — Example Touch “RARE” on the keyboard. Touch “MASHED P.” on the keyboard. NOTE • When the condiment entry is programmed as compulsory , your POS terminal will continue to prompt condiment entry until you finish the entire condiment entry programmed for the PLU.
— 51 — Display of Subtotals Y our POS terminal provides these eight types of subtotals: Merchandise subtotal Y ou may press the MDSE SBTL key at any point during a transaction. The net sales subtotal - not including tax - and the symbol “MDSE ST” will appear in the display .
— 52 — Group discountable subtotal Group 1 discountable subtotal Y ou may press the GD1 SHIFT GD1 SHIFT and SBTL keys in this order at any point during a transaction. Group 2 discountable subtotal Y ou may press the GD2 SHIFT GD2 SHIFT and SBTL keys in this order at any point during a transaction.
— 53 — Holding/Recalling of T ransaction Hold/Recall Function This function can be used during entry of a transaction to start entry of the next transaction.
— 54 — Finalization of T ransaction Cash or Check tendering Press the SBTL key to get the tax-inclusive subtotal, enter the amount tendered by your customer , then press any of the CA/A T thru CA5 keys if it is a cash tender or press any of the CHK 1 thru CHK 9 key if it is a check tender .
— 55 — Food stamp tendering If your customer makes payment (or tendering) by food stamps, obtain the food stamp-eligible subtotal* by pressing the FS TEND key and make a food stamp tender entry before entering a cash or check tender .
— 56 — T ax Calculations Automatic tax When your POS terminal is programmed with a tax table (or tax rate) and a department or PLU is set for pro- grammed as taxable, it automatically computes the tax on any item that is entered directly into the department or indirectly via a related PLU.
— 57 — T ax deletion Y ou can delete the automatic tax on the taxable 1, taxable 2, taxable 3, taxable 4, or taxable 5 subtotal of each transaction with the following procedure. Press the corresponding T AX SHIFT key and then the subtotal key . After the subtotal is displayed, press the TAX key .
— 58 — T ax status shift Y our POS terminal allows you to shift the programmed tax status of a department or PLU key or discount or percent key by pressing the TA X 1 SHIFT , TA X 2 SHIFT , TA X 3 SHIFT , TA X 4 SHIFT and/or TA X 5 SHIFT keys before that key .
— 59 — Guest Check (GLU/PBLU) T wo different guest check entry systems are available: the GLU system and previous balance lookup (PBLU) system. It depends on how your POS terminal has been programmed which of these is used. (Consult your authorized SHARP dealer for this selection.
— 60 — SRVC key when printing is not desired and to use the FINAL key when printing of the current balance including tax is desired. Even after this temporary finalization operation, the guest check is still “open”. This means you can still make additional orders for the guest check.
— 61 — Deposit entries Deposit refers to a prepayment on a guest check. It can be received as a cash, check or charge tender . Y ou can make a deposit entry only when entering a guest check. It cannot be done during handling of a tendered amount. A received deposit can be refunded by pressing the DEPOSIT RF key .
— 62 — T ransferring guest checks out or in (T ransfer-out/in) T ransferring guest checks out At the end of server shift or whenever a server is relieved, the server's responsibility for one or more open guest checks can be released to transfer it to another server .
— 63 — Bill totalizing/bill transfer Bill totalizing The bill totalizing function is used to combine multiple bills. The function is useful, for example, when a particular guest pays not only his or her bill, but also the bills of other guests (Adding guest checks).
— 64 — Bill transfer This function is used to change the GLU/PBLU code of a particular bill. Procedure GLU/PBLU code New GLU/PBLU code [Payment operations] [Sales entries] #1 bill #2 bill GLU B.T. SRVC FINAL SBTL NOTE • This function requires that the current GLU/PBLU code be entered for #1 and a new GLU/PBLU code be entered for #2.
— 65 — Bill separating The function is used when each guest of a group pays his or her own order . With this function, you can select some items from a guest check and make an entry for the payment. Also, you can transfer the selected items to other guest checks.
— 66 — Example B.S. 101 GLU 102 GLU 2 ENTER CA/A T B.S. To uch the item for bill splitting.
— 67 — Bill printing This function is used for issuing the bill to the guest. Y our POS terminal can print the bill (normal bill or cumulative bill) on the slip, roll, receipt, or journal printer . For selecting these printers, consult your authorized SHARP dealer .
— 68 — Auxiliary Entries Percent calculations (premium or discount) • Y our POS terminal provides a percent calculation for a merchandise subtotal or an item entry . Y ou need to specify , in advance, a merchandise subtotal or item entry for which your POS terminal should perform a percent calcula- tion.
— 69 — Discount entries For discount or coupon tenderings, you may use the 1 thru 9 keys if so programmed. If the discount or tendered coupon is the one applicable to sales, use the vendor coupon; and if it is applicable to an item entry , use the store coupon.
— 70 — Refund entries If a refunded item is to be entered into a department, enter the amount of the refund, then press the REFUND key and a corresponding department key in this order; and if an i.
— 71 — Printing of non-add code numbers Enter a non-add code number with a maximum of 16 digits such as a customer reference number and press the #/ TM key at any point during a transaction. Example 1230 #/ TM 10 CHG 2 Refund sales mode This function can be used only for item return entries relating to departments and PLUs/UPCs.
— 72 — Remote printer send function This function enables a partial order to be sent to the kitchen for preparation while the server is waiting for an order for other items. Procedure Item entry Data transfer to the remote printer RP SEND Remaining items will be sent to the remote printer when the transaction is finalized.
— 73 — Payment T reatment Tip-in entries Y our POS terminal allows the entry of tips given to servers in cash or by credit card. A tip entry should be done before a payment entry . Y ou must use the corresponding media key (e.g. CH1 thru CH9) for a charge tip and CASH 1 thru CASH 5 for a cash tip.
— 74 — Tip paid entries This operation is used to distribute a tip paid by credit card to servers in cash. T o perform a tip paid entry , enter the server code, then press the TIP PA I D key or touch “TIP P AID” in the keyboard area. Y ou can prohibit the tip paid operation in the REG mode by PGM2 programming.
— 75 — Example 12345 #/ TM RA 4800 CHECK RA NOTE Instead of the above procedures, you may choose the following received-on-account entry procedure only for cash payment. Contact your authorized SHARP dealer to change the procedure. Procedure Direct key entries or RA amount RA2 RA Menu-based entries RA or RA2 from the window Amount (max.
— 76 — Paid-out entries Procedure Direct key entries Amount (max. 8 digits) thru thru For the next PO To cancel CH 9 CHK 9 CH 1 CHK 1 or PO2 PO or PO2 PO FS TEND thru CA/AT CA5 Menu-based entries PO or PO2 from the window PO or PO2 from the window Amount (max.
— 77 — Example 5000 PO No-sale (exchange) For exchange of money , simply press the NS key without any entry . The drawer will open and the printer will issue a receipt on which “NO SALE” is printed.
— 78 — Example 12345 #/ TM 5000 CA/CHK1 Customer management Y our POS terminal can provide a customer management function. To enable the customer management function, enter the customer code assigned to a customer . Y ou can enter the customer code at any point during a transaction.
— 79 — W ASTE mode This mode is used to remove an article which has already been prepared and is no longer suitable to be served. Procedure [Item entry] WASTE mode WASTE WASTE NOTE • PLU entries are only allowed in the W ASTE mode, and direct and indirect void operations are also allowed in this mode.
— 80 — Correction of the Last Entry (Direct V oid) If you make an incorrect entry relating to a department, PLU/subdepartment, UPC, percentage ( %1 thru %9 ), discount ( 1 thru 9 ), manual tax, or tip, you can immediately void the entry by pressing the VOID key or touch- ing “VOID” in the keyboard area of the display .
— 81 — Correction of the Next-to-Last or Earlier Entries (Indirect V oid) By selecting a line and touching “I.VOID” in the keyboard area, you can void any incorrect department, PLU/ subdepartment, UPC or item refund entry made earlier than the last entry if you find it before finalizing the transac- tion (e.
— 82 — Subtotal V oid With the SBTL VOID key or selecting a line and touching “ST VD”, you can void an entire transaction. Once a subtotal void is executed, the transaction is canceled and the POS terminal issues a receipt.
— 83 — Printing Message T ext on Remote Printers or Chit Receipts Y ou can print a message on a remote printer or a chit receipt if so programmed. Press the MSG MENU key and select the relevant message key in the keyboard area, or press one of the MSG1 thru MSG5 keys during an item entry .
— 84 — The “COPY” symbol is printed on the copy receipt. V alidation Printing Function Y our POS terminal can perform validation printing when it is connected a slip printer . For the details of the slip printer , consult your authorized SHARP dealer .
— 85 — Manager(s) can override programmed limits (such as maximum amounts) for various functions and void incorrect entries that servers or cashiers cannot correct (incorrect entries that are found after finalizing a transaction or cannot be corrected by direct or indirect void).
— 86 — Correction after Finalization To void incorrect entries, follow the procedure below 1. Enter the manager code and press ENTER . 2. Enter your secret code and press ENTER . 3. Press the VOID key to put your POS terminal in the VOID mode. (Note the indication on the display .
— 87 — Reading (X) and Resetting (Z) of Sales T otals 10 • Use the reading function (X) when you need to tak e an X repor t (reading) of sales information entered after the last resetting operation. Y ou can take this report any number of times.
— 88 — X1, Z1 X2, Z2 Start/end department codes X1 X2 Department group no. X1 X2 X1 X2 X1, Z1 X2, Z2 Start/end PLU/UPC codes X1, Z1 X2, Z2 *1 X1, Z1 X2, Z2 Department code X1 X2 PLU/UPC group no.
— 89 — X1, Z 1 Start/end time X1 X2, Z 2 X1, Z 1 Sta rt/end GLU code X1, Z 1 X1, Z 1 Sta rt/end GLU code X1, Z 1 X2 Start/end customer codes X2, Z 2 Start/ end customer codes X2 Amount X2 X1, Z 1 .
— 90 — Dail y Sales T otals T ransaction repor t t r o p e r Z e l p m a S • t r o p e r X e l p m a S • To be continued on the next page (When the Canadian tax system is selected) The subsequent printout occurs in the same format as in the sample X report.
— 91 — To be continued on the next page Eat-in 1 counter and total Direct void counter and total Indirect void counter and total Subtotal void counter and total Manager item void counter and total.
— 92 — Check 1 sale counter and tendering counter Cash+check in drawer Cash in drawer Deposit counter and total Deposit refund counter and total Ti p-paid counter and total Cash tip-in counter and.
— 93 — Depar tment report • Sample X report • Sample Z report Sales amount “+” real dept. counter and total Ratio of dept. 3 sales amount to “+” real dept. total “–” real dept. counter and total Dept. label Sales q' ty Dept.
— 94 — Individual group total report on depar tments Department markdown repor t Full group total report on depar tments Sales q'ty Dept. code Dept. label Sales amount Group 1 sales q't y and amount Group 1 sales q 'ty and amount Dept.
— 95 — PLU/UPC repor t by designated range • Sample X report • Sample Z report The subsequent printout occurs in the same format as in the sample X report.
— 96 — PLU/UPC pick up report • Sample X report • Sample Z report Total sales q' ty and total sales amount for price level 1 Item label for price level 1 PLU code Sales q'ty and amount for price level 1 Net sales for price level 1 The subsequent printout occurs in the same format as in the sample X report.
— 97 — PLU/UPC report by associated department • Sample X report Associated dept. code Sales q ' ty and amount for price level 1 PLU code Item label • Sample Z report The subsequent printout occurs in the same format as in the sample X report.
— 98 — Individual group report on PLUs/UPCs PLU/UPC stock report by designated range Full group total report on PLUs/UPCs PLU/UPC stock pick up report Sales q' ty and amount for PLU group 1 I.
— 99 — PLU/UPC zero sales report (full) PLU/UPC minimum stock report PLU/UPC zero sales (by dept.) report Item label Associated dept. code PLU code Item label Range PLU code Item label PLU code.
— 100 — PLU/UPC price category report Cash in drawer report Positive check report • Sample X report Price range Price level 1 Price level 1 • Sample X report Server code Cash in drawer Sales t.
— 101 — DynamicUPC report by designated range DynamicUPC pick up report • Sample X report • Sample X report *1 *1 *1 *1 *1 *1 *1 *1 • Sample Z report The subsequent printout occurs in the same format as in the sample X report. *1 If you need these information, please consult your dealer.
— 102 — • Sample X report • Sample Z report *1 *1 *1 *1 The subsequent printout occurs in the same format as in the sample X report. *1 If you need these information, please consult your dealer.
— 103 — T ax report Net manual tax total Gross manual tax total Taxable 1 exempt total Net tax 1 total Refund tax 1 total Gross tax 1 total Net taxable 1 total Tax 1 Tax 4 Manual tax Exempt total from GST PST total GST total (When the Canadian tax system is selected) Tax total Capture job no.
— 104 — • Sample X report • Sample Z report Charge tip-in Cash tip-in Tip paid counter and total Net sales total Transfer-out counter and total Open GLU/PBLU counter and total Transfer-in coun.
— 105 — Full server report • Sample X report • Sample Z report The subsequent printout occurs in the same format as in the sample report shown in the “Individual server report”; and sales data on servers print in this sequence.
— 106 — Hourly report The hourly report can be formatted by 15 min., 30 min., or 1 hour intervals depending upon programming. NOTE • Sample X report Cover counter Sales total Subtotal (10:00 - 1.
— 107 — Server code Cover counter Balance amount Table#/PBLU code Range “T”: This table#/PBLU code was used in the training mode. Free table#/PBLU code (This number or code has been transferred out.) Total The subsequent printout occurs in the same format as in the sample X report.
— 108 — Closed GLU/PBLU report • Sample X report • Sample Z report Cover counter Server code Bill range Table# Bill no. Total Amount Tip amount by tip edit Final balance amount The subsequent printout occurs in the same format as in the sample X report.
— 109 — 83 Closed GLU/PBLU report by server • Sample X report • Sample Z report The subsequent printout occurs in the same format as in the sample X report. X1/Z1 stacked reports You can print multiple X1/Z1 reports in sequence under a single report job number.
— 110 — Periodic Consolidation Y our POS terminal allows you to take consolidation X and Z reports of a chosen period (the period is usually one week or month).
— 111 — Daily net report • Sample X report • Sample Z report Transaction counter Date Sales total The subsequent printout occurs in the same format as in the sample X report.
— 112 — Customer sales report NOTE Customer details only report and customer sales all report are printed in the same format. Y ou can print either report depending on the programming of CUSTOMER DA T A in FUNC.SELECT2 menu. On the customer details only report, you can print details (date/sales item) only .
— 113 — Sales range * The full total on the customer file Subtotal on the report Sales items Date Charge account Sales q’ty and total Address Name Customer code *W hen you take a Z report, “Z2” is printed instead of “X2”.
— 114 — Electronic journal This function is intended to record the journal data in the electronic paper . For details, consult your authorized SHARP dealer . • Recording data The POS terminal records the printing output to the journal printer in REG, PGM1, PGM2, X1/Z1, and X2/Z2 modes into the electronic journal file.
— 115 — Non-accessed UPC, Dynamic UPC and Customer Code Deletion 11 X1/Z1 MODE X2/Z2 MODE Y ou can delete UPCs and customer codes that hav e not been accessed for a cer tain period. Y ou can program this period in the PGM2 mode. As for customer codes , you can delete any customer code with regardless of the non-accessed period.
— 116 — Non-accessed UPC report Non-accessed customer report *1 When you select “DELETE”, “Z1” is printed instead of “X1”. *2 When there is any sales data of the UPC for PLU/UPC report, the data is printed here. When you delete the UPC in Z1 mode under this situation, the UPC data for PLU/UPC report is also deleted.
— 117 — Customer delete report Dynamic UPC clear Customer code Customer range Name Address (by designated range) (by pickup list) (by associated dept.
— 118 — How to Use the Programming Keyboard Programming Keyboard Layout When you are in the PGM 1 or PGM 2 mode, the keyboard layout will be shifted to the one for programming as shown below . RECEIPT JOURNAL E M O H E D O M CANCEL ENTER SBTL (DC) (DEL) (INS) (UPDATE) (RECALL) NEXT RECORD BACK SPACE PREV.
— 119 — Regarding the PREV. RECORD , NEXT RECORD , PAGE DOWN , PAGE UP , , , SBTL keys, you can use the corresponding keys on the screen to perform the same actions: PREV. RECORD NEXT RECORD PAGE DOWN PAGE UP SBTL For more information about these keys, see the Basic Procedures section in Chapter 13 Programming.
— 120 — Entering character codes Numerals, letters and symbol can be used for programming by pressing the 00 key followed by character codes. Use the following procedure with the cursor placed at .
— 121 — Programming This chapter explains how to program various items. Before you start programming, select the PGM1, PGM2 or SD CARD mode from the mode selection screen depending on the item you are going to program. Basic Procedure This section illustrates the basic programming by using an example of programming for departments.
— 122 — Programming example The following example shows how to preset 2.00 for the unit price, ABCDE for the description, and taxable 2 yes for department Procedure 1. In the PGM2 MODE window , select “02 SETTING” by using the or key and press the (ENTER) key .
— 123 — 5. On the first page of the “01” window , preset the unit price and de- scription as follows: NOTE There are three entry methods for the programming: numeric entry ,character entry , and selective entry . • Move the cursor to or touch “PRICE”, enter “200” by using numeric keys, then press the (ENTER) key .
— 124 — Article Programming Use the following procedure to select any option included in the article programming group. Procedure 1. In the SETTING window , select “01 ARTICLE.
— 125 — Department Y our POS terminal machine is equipped with 10 standard departments, and can be equipped with a maximum of 99 departments. Use the following procedure to program for departments. Program each item as follows: NOTE For more information about the entry methods patterns, see the “Basic Procedure Instructions” section.
— 126 — Department (continued) • T AXABLE 1 thru 5 (Use the selective entry method) T ax status NO : Non-taxable YES : T axable • When an entry of a taxable department is made in a transaction, tax is automatically computed according to the associated tax table or rate.
— 127 — PLU/UPC NOTE • In this manual, the word UPC represents UPC (Universal Product Code) and the word EAN represents EAN (European Article Number).
— 128 — PLU/UPC (continued) • ENTR Y TYPE (Use the selective entry method) Mode parameter PRESET : Preset price only OPEN & PRESET : Open price and preset price INHIBIT : Inhibited OPEN : Open price only NOTE For UPC, it is fixed to PRESET .
— 129 — PLU/UPC (continued) • T ARE TBL# (Use the numeric entry method) T are table number associated with scale entry (1 thru 9) • CONDIMENT TYPE (Use the selective entry method) TIED : Condiment type NO : Non-condiment type NOTE For UPC, it is fixed to “NO” .
— 130 — PLU/UPC (continued) • REPEA T ROUND (Use the selective entry method) NO : Inhibits repeat round registration YES : Allows repeat round registration • DOUGHNUT EXEMPT (Use the selective entry method) YES : Enables the doughnut tax exemption (Canadian tax system).
— 131 — PLU/UPC stock Y ou can assign a stock quantity to each PLU/UPC code. Shown below is an example of selecting 1 OVER WRITE. Procedure After selecting “1 OVER WRITE,” select a pertinent PLU/UPC code. Then the next screen will appear to show the following items: • CURRENT The current stock is displayed.
— 132 — Link PLU table (for PLU/UPC) It is possible to link PLUs (linked PLUs) with a PLU or UPC (link PLU/UPC) so that with a single key depression of the link PLU/UPC key . However , the maximum number of links is five. Even if more than five PLUs are linked, the sixth or higher link is invalid.
— 133 — Condiment table The condiment entry is intended to assist the operator in making menu entries which require special cooking instructions. For example, a server can make such entries as a garnish of potato, with salad, and steak doneness.
— 134 — Procedure Program each item as follows: • CONDIMENT T ABLE. (Use the numeric entry method) Condiment table number (1 thru 99) • REPEA T TIMES (Use the numeric entry method) Repeat time.
— 135 — Selected mix & match (ENTER) table number Mix & Match table Procedure Program each item as follows: • MIX&MA TCH (Use the numeric entry method) Mix & match table number (.
— 136 — Combo meal table When two or more menu items, consisting of PLUs related to a special offering, are to be programmed together , the combo meal function should be used. Up to 20 combo keys (tables) can be programmed. Each combo key can be associated with 9 PLUs (items).
— 137 — Combo meal table (continued) • COMBO PLU#1-9 (Use the numeric entry method) Select associated PLUs (max. 9 PLUs) from the list. • PRICE1 (Use the numeric entry method) Unit price of each associated PLU (max. 6 digits). • PRICE2 (Use the numeric entry method) 2nd unit price (for Upsize function) of each associated PLU (max.
— 138 — UPC Non-PLU code format C D Free format Flag (02 or 20-29) Field 2 Field 1 Free format area Price check digit EAN-13 type EAN-8 type 2 C D Free format Flag Procedure Program each item as f.
— 139 — UPC delete When you execute the delete job (UPC DELETE) in the X1 mode, you can delete the UPC codes which have not been accessed during the period you set in this program when you execute the delete job while in UPC DELETE in the X1 mode.
— 140 — Direct Key Programming Use the following procedure to select direct-key programming: Direct PLU/COMBO/Dept. key Y ou can assign PLUs, combo meals and departments directly to the keyboard. In the case of combo meals or PLUs, you may assign up to 5-levels to be accessed directly on the keyboard.
— 141 — Key numbers RECEIPT JOURNAL RCPT PLU/UPC E M O H E D O M T M A CANCEL ENTER NS RA PO SBTL C A / AT RFND PAGE DOWN INQ 51 01 52 0 49 1 4 19 38 1 3 18 27 1 2 17 16 1 1 16 CL 9 8 7 6 5 4 3 2 .
— 142 — PLU Menu Key Programming Use the following procedure for PLU menu key programming: PLU menu key When you enter PLUs, using the PLU menu key makes it easy to find categorized PLU items from the menu list. Y our POS terminal allows you to program a max.
— 143 — PLU menu key (continued) • TYPE (Use the selective entry method) PLU : Selects to program a PLU. MENU : Selects to program a sub-menu. NOTE When selecting a sub-menu, the screen on which a sub-menu number is to be entered (the message “MENU”) will appear .
— 144 — Functional Programming Use the following procedure for functional programming group: Procedure 1. In the SETTING window , select “04 FUNCTION.” • The FUNCTION window will appear . 2. Select any option from the following options list: 1 (–): Discount key 2 %: Percent key 3 GROUP DISC.
— 145 — Discount key ( 1 thru 9 ) Procedure Program each item as follows: • AMOUNT (Use the numeric entry method) Discount amount (max. 6 digits: 0 to 999999) • TEXT (Use the character entry method) Description for the discount key . Up to 12 characters can be entered.
— 146 — Percent key ( %1 thru %9 ) Procedure Program each item as follows: • RA TE (Use the numeric entry method) Percent rate (0.00 to 100.00) • TEXT (Use the character entry method) Description for the percent key . Up to 12 characters can be entered.
— 147 — Group discount key ( GDSC%1 thru GDSC%3 ) Procedure Program each item as follows: • RA TE (Use the numeric entry method) Percent rate (0.00 to 100.00) • TEXT (%) (Use the character entry method) Description for the group discount key .
— 148 — Gas discount Procedure Program each item as follows: • PRICE(Cent) (Use the numeric entry method) Reduce unit price for each medium (0.0 to 99.9 Cent) • TEXT (Use the character entry method) Description for gas discount. Up to 12 characters can be entered.
— 149 — Gratuity Procedure Program each item as follows: • RA TE (Use the numeric entry method) Percent rate (0.00 to 100.00) • TEXT (Use the character entry method) Description for gratuity .
— 150 — RA Procedure Program each item as follows: • HALO (High Amount Lockout: use the numeric entry method) A: Significant digit for HALO (1 thru 9) B: Number of zeros to follow the significant digit for HALO (0 thru 8) AB is the same as A x 10B.
— 151 — PO Procedure Program each item as follows: • HALO (High Amount Lockout: use the numeric entry method) A: Significant digit for HALO (1 thru 9) B: Number of zeros to follow the significant digit for HALO (0 thru 8) AB is the same as A x 10B.
— 152 — T ax delete Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the tax delete. Up to 12 characters can be entered. • DA T A ENT . JOB# (Use the numeric entry method) Key data entry job number (Capture job no: 0 thru 99) When “0” is programmed, data entry is inhibited.
— 153 — V oid Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the void function. Up to 12 characters can be entered. • DA T A ENT . JOB# (Use the numeric entry method) Key data entry job no. (Capture job no: 0 thru 99) When “0” is programmed, data entry is inhibited.
— 154 — Return Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the return function. Up to 12 characters can be entered. • DA T A ENT . JOB# (Use the numeric entry method) Key data entry job no. (Capture job no: 0 thru 99) When “0” is programmed, data entry is inhibited.
— 155 — Media Key Programming Use the following procedure for media key programming: Procedure 1. In the SETTING window , select “05 MEDIA.” • The MEDIA window will appear .
— 156 — Cash keys Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the cash key . Up to 12 characters can be entered. • HALO (High Amount Lockout: use the numeric entry method) AB is the same as A x 10 B .
— 157 — Cash keys (continued) • NON ADD# (Use the selective entry method) Y ou can enforce non-add code entry when a cash entry is accepted. COMPULSORY : Compulsory non-add code entry NON-COMPULSORY : Non-compulsory non-add code entry • NEGA TIVE # CHECK (Use the selective entry method) YES : Enables the negative # check function.
— 158 — Cash keys (continued) • EFT/ACCT PROG. (Use the selective entry method) Y ou can select EFT/ACCT compulsory or not-compulsory . NOT COMPULSOR Y : Not-compulsory EFT/ACCT EFT COMPULSOR Y .
— 159 — Cash keys (continued) • NUMBER OF RCPT (Use the numeric entry method) Number of authorization receipts to be issued (1 digit: 1 to 9) If the number “0” is entered, no authorization receipt is issued.
— 160 — Check keys Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the check key . Up to 12 characters can be entered. • HALO (High Amount Lockout: use the numeric entry method) AB is the same as A x 10B.
— 161 — Check keys (continued) • POSITIVE # (Use the selective entry method) YES : Enables the positive # check function. Any code (non-add code) existing in the positive # file is treated as valid.
— 162 — Check keys (continued) • EFT TYPE (Use the selective entry method) Select the transaction type. GIFT CARD CHECK DEBIT CREDIT • ACCT (Use the selective entry method) ONLINE COMPULSORY .
— 163 — Charge keys Procedure Program each item as follows: • TEXT(GROSS) (Use the character entry method) Description for the charge (gross sales) key . Up to 12 characters can be entered. • TEXT(REFUND) (Use the character entry method) Description for the (refunded) charge key .
— 164 — Charge keys (continued) • NEGA TIVE # CHECK (Use the selective entry method) YES : Enables the negative # check function. Any code (non-add code) existing in the negative # file is treated as invalid. The negative # check function can be overridden depending upon the programming.
— 165 — Charge keys (continued) • EFT (Use the selective entry method) Select ACTION CODE from the following options: AUTH-ONL Y DIAL POST -AUTH • EFT TYPE (Use the selective entry method) Select the transaction type. GIFT CARD CHECK DEBIT CREDIT • ACCT (Use the selective entry method) ONLINE COMPULSORY .
— 166 — Charge keys (continued) • TIP LINE PRINT (Use the selective entry method) YES : Prints the tip line. NO : Does not print the tip line. NOTE Y ou can also select a charge key by pressing the corresponding key when it has been placed directly on the keyboard instead of selecting the key from the menu.
— 167 — Food stamp tender key: For manual entry of paper food stamp payment Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the check key . Up to 12 characters can be entered. • GLU/PBLU (Use the selective entry method) COMPULSORY : Makes GLU/PBLU entry compulsory .
— 168 — Food stamp tender key (continued) • DRA WER OPENING (Use the selective entry method) NO : Does not open the drawer . YES : Opens the drawer .
— 169 — FSTEND EBT key: For food stamp tendering by EBT (Electronic Benefits T ransfer) Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the check key . Up to 12 characters can be entered. • GLU/PBLU (Use the selective entry method) COMPULSORY : Makes GLU/PBLU entry compulsory .
— 170 — FSTEND EBT key: For food stamp tendering by EBT (Electronic Benefits T ransfer) (continued) • DRA WER OPENING (Use the selective entry method) NO : Does not open the drawer .
— 171 — Cash benefit by EBT (CASH BNF key) Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the check key . Up to 12 characters can be entered. • GLU/PBLU (Use the selective entry method) COMPULSORY : Makes GLU/PBLU entry compulsory .
— 172 — Cash benefit by EBT (continued) • DRA WER OPENING (Use the selective entry method) NO : Does not open the drawer . YES : Opens the drawer . • OUTPUT KP No.1 thru 3 (Use the numeric entry method) ID number of the remote printer 1, 2 or 3 (1 digit:1 to 9) If the number “0” is entered, no data will be sent to the remote printer .
— 173 — Currency conversion keys Procedure Program each item as follows: • RA TE (Use the numeric entry method) Currency conversion rate (0.0000 to 9999.9999) (for CONV1 thru CONV4) • TEXT (Use the character entry method) Description for the currency conversion key .
— 174 — Service key Procedure Program each item as follows: • TEXT (GLU) (Use the character entry method) Description for the service key . Up to 12 characters can be entered. • HEADER ON BILL (Use the selective entry method) YES : Enables header printing on the bill.
— 175 — Service key (continued) • ACCT (Use the selective entry method) ONLINE COMPULSORY . OFFLINE COMPULSORY . CARD RD COMPULSORY . • ACCT NEGA TIVE# (Use the selective entry method) NO YES • ACCT POSITIVE# (Use the selective entry method) NO YES • CARD# PRINT .
— 176 — Final key Procedure Program each item as follows: • HEADER ON BILL (Use the selective entry method) YES : Enables header printing on the bill. NO : Disables header printing on the bill. • FOOTER ON BILL (Use the selective entry method) YES : Enables footer printing on the bill.
— 177 — Final key (continued) • ACCT (Use the selective entry method) ONLINE COMPULSORY . OFFLINE COMPULSORY . CARD RD COMPULSORY . • ACCT NEGA TIVE# (Use the selective entry method) NO YES • ACCT POSITIVE# (Use the selective entry method) NO YES • CARD# PRINT (Use the selective entry method) YES : Prints the card number .
— 178 — Cash in drawer Y ou can program the description and the upper limit amount for the cash in drawer (sentinel). Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the cash in drawer . Up to 12 characters can be entered.
— 179 — Check cashing Y ou can program the description and the upper limit amounts for check cashing. Procedure Program each item as follows: • TEXT (Use the character entry method) Description for check cashing. Up to 12 characters can be entered.
— 180 — Check cashing (continued) •EFT TYPE (Use the selective entry method) Select the transaction type. GIFT CARD CHECK DEBIT CREDIT • ACCT (Use the selective entry method) ONLINE COMPULSORY .
— 181 — Currency denominations (MONEY) Y ou can program the texts and amounts of each denomination (domestic bill, coin and foreign currency) used for the starting cash memory . Up to 20 currency denominations (MONEY1 through 20) can be programmed.
— 182 — T ext Programming Use the following procedure for text programming: Procedure 1. In the SETTING window , select “06 TEXT .” • The TEXT window will appear . 2. Select any option from the following options list: 1 FUNCTION TEXT : Function text 2 DEPT .
— 183 — Function text Y ou can program a maximum of eight characters for each function by using the following table: Procedure 001 002 003 004 005 006 007 008 009 010 01 1 012 013 014 015 016 017 .
— 184 — Function text (continued) 085 086 087 088 089 090 091 092 093 094 095 096 097 098 099 100 101 102 103 104 105 106 107 108 109 11 0 111 11 2 11 3 11 4 11 5 11 6 11 7 11 8 11 9 120 121 122 1.
— 185 — Department group text Y ou can program a maximum of eight characters for each department group (1~9). Procedure Program the item as follows: • TEXT (Use the character entry method) Description for the department group. Up to 12 characters can be entered.
— 186 — Server group text Y ou can program a maximum of eight characters for each server group (1~9). Procedure Program the item as follows: • TEXT (Use the character entry method) Description for the server group. Up to 12 characters can be entered.
— 187 — Personnel Programming Use the following procedure for personnel programming: Server Procedure 1. In the SETTING window , select “07 PERSONNEL.” • The PERSONNEL window will appear . 2. Select the “SERVER”. • The SEVER window will appear .
— 188 — Manager Procedure 1. In the SETTING window , select “07 PERSONNEL.” • The PERSONNEL window will appear . 2. Select the “MANAGER”. • The MANAGER window will appear . 3. Select or enter the manager code. 4. Program the item as follows: • SECRET CODE (Use the numeric entry method) Secret code (max.
— 189 — T erminal Programming Use the following procedure for terminal programming: Procedure 1. In the SETTING window , select “08 TERMINAL.” • The TERMINAL window will appear .
— 190 — Machine number When your store has two or more POS terminals, it is practical to assign unique machine numbers to them for identification. Procedure Program the item as follows: • MACHINE# (Use the numeric entry method) Machine number (max.
— 191 — Default menu level Y ou can preset the menu level to be returned after item entry . Procedure Program the item as follows: • DEF AUL T MENU LEVEL (Use the numeric entry method) Default menu level (1 to 5) A vailable GLU code Y ou can specify the range of GLU numbers available for each terminal.
— 192 — Date/T ime Setting Use the following procedure to set the date and time: Date/time Y ou can set the date and time for the POS terminal. Procedure 1. In the SETTING window , select "09 DA TE/TIME." • The DA TE/TIME window will appear .
— 193 — Optional Feature Selection Use the following procedure to select an optional feature : Procedure 1. In the SETTING window , select “10 OPTIONAL.” • The OPTIONAL window will appear . 2. Select any option from the following options list: 1 FUNC.
— 194 — Function prohibition Y our POS terminal allows you to select whether to enable or disable various functions. Procedure Program each item as follows: • OPX/Z REPORT (Use the selective entry method) DISABLE: Disables server report printing in the OP X/Z mode.
— 195 — Function prohibition (continued) • INDIRECT VOID (GLU) (Use the selective entry method) DISABLE: Disables indirect void/refund/return entry in GLU re-order .
— 196 — Function selection 1 Y our POS terminal enables you to select various functional settings. Program each item as follows: • ITEM VP (Use the selective entry method) DISABLE: Disables item validation printing. ENABLE: Enables item validation printing.
— 197 — Function selection 2 Y our POS terminal enables you to select various functional settings. Program each item as follows: • SEA T # (Use the selective entry method) COMPULSORY : Compulsor.
— 198 — Function selection 2 (continued) • T -LOG FULL (Use the selective entry method) LOCK: Locks entries at a terminal when T -LOG buffer becomes full. CONTINUE: Does not lock entries at a terminal even when T -LOG butter becomes full. • E.
— 199 — Printing selection Y ou can program various printing functions. Procedure Program each item as follows: • PURCHASE NO. (Use the selective entry method) YES : Prints the purchase number . NO : Does not print the purchase number . • TIME (Use the selective entry method) NO : Does not print the time on the receipt and journal.
— 200 — Printing selection (continued) • CUST . CODE&NAME KP (Use the selective entry method) YES : Prints the customer code and name on a kitchen printer (bill/slip). NO : Does not print the customer code and name on a kitchen printer . • CUST .
— 201 — Secret Code Programming Use the following procedure to program a secret code: Procedure 1. In the SETTING window , select “1 1 SECRET CODE.
— 202 — Z1 reports Y ou can assign a secret code to each report. Secret code: max. 4 digits (0001 to 9999/0000) (Use the numeric entry method) NOTE If “0” is entered, the “compulsory secret code entry” will be canceled.
— 203 — System Z1 reports Y ou can assign a secret code to each system report. Secret code: max. 4 digits (0001 to 9999/0000) (Use the numeric entry method) NOTE If “0” is entered, the “compulsory secret code entry” will be canceled.
— 204 — Initial down-loading (with clearing of memory) Y ou can assign a secret code to each preset data to be downloaded. Secret code: max. 4 digits (0001 to 9999/0000) (Use the numeric entry method) NOTE If “0” is entered, the “compulsory secret code entry” will be canceled.
— 205 — Auto key Y ou can assign a secret code to each automatic sequencing key (Auto key). Secret code: max. 4 digits (0001 to 9999/0000) (Use the numeric entry method) AUTO AUTO2 AUTO3 ... AUTO99 Auto key Auto2 key Auto3 key ... Auto99 key NOTE If “0” is entered, the “compulsory secret code entry” will be canceled.
— 206 — Report Programming Use the following procedure for report programming: Procedure 1. In the SETTING window , select “12 REPORT .” • The REPOR T window will appear .
— 207 — Zero skip Y ou can program whether or not to skip “0” sales totalizer in each report. Procedure Program each item as follows: • SERVER (Use the selective entry method) NOT SKIP: Does not skip those data that are “0” sales in the server report.
— 208 — Stacked report Y our POS terminal is equipped with the stacked report printing function that enables multiple X/Z reports to be printed in sequence by a single request. Procedure Y ou can select a maximum of twenty reports from the stacked reports list.
— 209 — Stacked report (continued) • 13 DYNAMIC UPC Dynamic UPC report • 14 TRANSACTION T ransaction report • 15 CID Cash in drawer report • 16 POSITIVE CHECK Positive check report • 17 T AX Ta x report • 18 SCM Starting cash memory report • 19 ALL SERVER Full server report • 20 IND.
— 210 — Stacked report (continued) • 28 CUSTOM SALES ALL (Use the numeric entry method) Customer sales all report Parameter: Start customer code/end customer code • 29 CHARGE ACCOUNT Charge account (customer no payment) report • 30 KEY CAPTURE Key capture report • 31 NON ACCESSED UPC No-access UPC report • 32 NON ACCESSED CUST .
— 211 — Logo T ext Programming Use the following procedure for logo text programming. Procedure 1. In the SETTING window , select “13 LOGO TEXT .
— 212 — Receipt logo Y our POS terminal can print programmed messages for customers on every receipt. Procedure Program the item as follows: • RECEIPT LOGO (Use the character entry method) Logo text for the receipt (max.
— 213 — Bill logo Y our POS terminal can print programmed messages for customers on the bill. Shown below is an example of selecting “1 HEADER”. Procedure When “1 HEADER” is selected: • HEADER (Use the character entry method) Header text for the bill (max.
— 214 — Device Configuration Programming Use the following procedure to select a device configuration programming: Procedure 1. In the SETTING window , select “14 DEVICE CONFIG.
— 215 — Built-in printer Procedure Program each item as follows: • LIGHT&SHADE (Use the numeric entry method) Select a light and shade level. (00 to 99) 00: 65% of the standard 50: 100% <standard> 99: 135%of the standard • IMAGE FOOTER (Use the selective entry method) PRINT : Prints footer graphic logo.
— 216 — Receipt printer Procedure Program each item as follows: • AUTO CUTTER (Use the selective entry method) Auto cutter function YES : Enables the auto cutter function.
— 217 — Report printer Procedure Program each item as follows: • PRINTER (Use the selective entry method) Select the printer to be used. BUIL T -IN (built-in printer) EPSON TM-295 EPSON TM-T88(3)/88(4) EPSON TM-U220/230 EPSON TM-T90 • AUTO CUTTER (Use the selective entry) Auto cutter function YES: Enables auto cutter function.
— 218 — Remote printer (KP#1 thru KP#9) Procedure Program each item as follows: • PRINTER (Use the selective entry method) Select the printer to be used. EPSON TM-T88(3)/88(4) EPSON TM-U-220/230 EPSON TM-T90 BUIL T -IN (built-in printer) • AUTO CUTTER (Use the selective entry method) Auto cutter function YES : Enables auto cutter function.
— 219 — Pole display Procedure Program the item as follows: • W AITING TIME (Use the numeric entry method) W aiting time until the message is displayed on the pole display (1 to 999) When you enter "0", no message is displayed.
— 220 — GLU Code Programming Use the following procedure for GLU code programming: Procedure 1. In the SETTING window , select “15 GLU CODE.” • The GLU CODE window will appear . 2. Select any item from the following option list: 1 GLU: GLU/PBLU code Y ou can program the range of available guest check codes.
— 221 — Customer Programming Use the following procedure for customer programming: Procedure 1. In the SETTING window , select “16 CUSTOMER”. 2.
— 222 — Customer code Procedure Program each item as follows: • NAME (Use the character entry method) Enter a customer's name (max. 16 characters) • ADDRESS (Use the character entry method) On the second line, enter the customer's address (max.
— 223 — Negative Code File Programming Use the following procedure for negative code file programming: Negative code/Override status Y ou can program the negative code and its override status. Procedure Program each item as follows: • NEGA TIVE# (Use the numeric entry method) Negative code (max.
— 224 — The DELETE window appears. • Press the CA/A T key . Message “ARE YOU SURE ?” appears. • Select “YES” and press the ENTER key . • T o cancel the deletion, select “NO” and press the ENTER key . To end the deletion procedure, press the CANCEL key .
— 225 — Positive Code File Programming Use the following procedure for positive code file programming: Positive code Y ou can create/delete the positive code. Procedure Program the item as follows: • POSITIVE# (Use the numeric entry method) Positive code (max.
— 226 — The DELETE window appears. • Press the CA/A T key . Message “ARE YOU SURE ?” appears. • Select “YES” and press the ENTER key . • T o cancel the deletion, select “NO” and press the ENTER key . To end the deletion procedure, press the CANCEL key .
— 227 — Macro Key Programming Use the following procedure for macro key programming : Mode position/Auto key no. The Macro Key Function is used to run a series of instructions with a single key stroke. Y ou can program up to 15 modes auto key numbers for each macro key .
— 228 — Function Key Programming Use the following procedure for the function key programming: Procedure 1. In the SETTING window , select “20 FUNCTION KEY”.
— 229 — Function menu key Y ou can assign a maximum of 15 function keys to each of the 30 function menu keys. Y ou can also program the display menu titles for each function menu key . Pressing a function menu key displays its assigned function keys in the keyboard area, allowing you to use those function keys by touching.
— 230 — Function menu key (continued) Setting a menu title Procedure 1. Select the desired function menu key from the function menu key list. 2. Select “2 MENU TITLE”. 3. Enter a text for the menu title. • MENU TITLE (Use the character entry method) T ext for the menu title Up to 16 characters can be entered.
— 231 — Function key Y ou can program a display key text and a display key color function key . Procedure 1. In the FUNCTION KEY window , select "2 FUNCTION KEY". 2. Select a pertinent function key group. Selecting a function key group here allows you to jump to a function key listed close to the desired one.
— 232 — Function menu key list For the function menu keys ( FUNC MENU to FUNC MENU30 ). the default settings are as follows. Function menu 01 key FUNC MENU Menu title: MISC MENU Function key#1: RC.
— 233 — Capture Key Programming Use the following procedure for capture key programming: Capture key data Y ou can program max. 10 data capture keys for the capture data function. Procedure Program the item as follows: • CAPTURE01 thru 10 (Use the selective entry method) Select the desired data capture key from the list.
— 234 — Key Data Entry Job T able Programming Use the following procedure for key data entry job table programming: Capture job number Y ou can program a max. of 99 capture job numbers. Procedure Program each item as follows: • CAPTURE JOB# (Use the selective entry method) Select the pertinent capture Job number .
— 235 — T ax Programming Use the following procedure for tax programming: Procedure 1. In the SETTING window , select “23 T AX.” • The T AX window will appear .
— 236 — T able tax Y our POS terminal has an automatic tax calculation feature which allows you to program four tax tables. Automatic tax calculations require you to program, in addition to tax tables, the tax status of each pertinent depart- ment, PLU, and function key .
— 237 — T able tax (continued) Procedure Program each item as follows: • T AX RA TE (Use the numeric entry method) T ax rate for the tax table (max. 7 digits: 0.0000 to 999.9999) • CYCLE (Use the numeric entry method) Range of the minimum breakpoint on a regular cycle for the tax table (max.
— 238 — Rate (%) tax Y ou can program a tax rate for each tax rate number . Procedure Program each item as follows: • T AX RA TE (Use the numeric entry method) T ax rate (max. 7 digits: 0.0000 to 999.9999%) • LOWER LIMIT (Use the numeric entry method) Lowest taxable amount (max.
— 239 — TRAINING Mode Selection Use the following procedure to select the training mode: TRAINING mode Y ou will use the TRAINING mode if you need to train someone in machine operations without any change in POS terminal's memory . Reports are not available.
— 240 — Backup Data Send Programming Use the following procedure for backup data send programming: NOTE For more information, please consult your authorized SHARP dealer . Backup data send Y our POS terminal can send data to another device via RS232 for the purpose of backing up its program.
— 241 — Backup Data Receive Programming Use the following procedure for backup data receive programming: NOTE For more information, please consult your authorized SHARP dealer . Backup data receive Y our POS terminal can receive data from another device via RS232 which has previously received the data.
— 242 — PLU Updating (in the PGM1 Mode) The PLU UPDA TE option is primary used a supervisor or manager to change the PLU's unit price or name daily . Procedure To program a unit price or name for the PLU, proceed as follows: 1. In the PGM1 window , press the (UPDA TE) key or select the option “3 PLU UPDA TE”.
— 243 — Automatic Sequencing Key Programming If you program AUTO keys (automatic sequencing keys) for frequently performed key operations, you can enter those key operations simply by pressing the corresponding AUTO keys. Procedure To program automatic sequencing keys as follows: 1.
— 244 — Loading Dynamic UPC to the Main UPC File The UPC master file (main file) can be updated by loading the data in the dynamic UPC file to the UPC master file. Procedure To loading dynamic UPC, proceed as follows: 1. Select “4 D-UPC LOAD” from the PGM2 window .
— 245 — SD CARD Mode In the SD CARD mode, you can save the data stored in your POS terminal into an SD card or load data from the SA card for various purposes.
— 246 — In each menu of this mode, you can perform the following operations: 1 SAVING 1 SAVE ONLY : Saves the following data of the POS terminal to the SD card. 1 SALES DATA 2 EJ DATA 3 T-LOG DATA 4 PROGRAMMING DATA 2 SAVE & CLEAR : Saves the following data of the POS terminal to the SD card and clears them from the POS terminal.
— 247 — Reading Stored Programs Y ou can read programs stored in the PGM1 or PGM2 mode. Program reading sequence To read those programs stored in the PGM1 or PGM2 mode, use the following procedure: 1. In the mode selection window , select the PGM1 or PGM2 and press the ENTER key .
— 248 — Sample printouts • Departments (PGM1 or PGM2 mode) *W hen you take this report in the PGM1 mode, “PGM2” is replaced by “PGM1.” Unit price Group no. Age limitation CVM control character HALO/LALO Date Consecutive number Operating mode* Report type Dept.
— 249 — • PLU/UPC (PGM1 or PGM2 mode) Group nos. Base q'ty Price level 1 Report type Dept. code PLU code Scale status (compulsory/allowed/prohibited) Condiment entry to menu item (compulsor.
— 250 — • Link PLU table (PGM2 mode) • Mix & Match table (PGM2 mode) • Condiment table (PGM2 mode) • Dynamic UPC (PGM2 mode) Report type Link PLU table no. Assigned PLU codes Report type Mix & Match table no. Price Base qʼty Report type Condiment table no.
— 251 — • Combo meal table (PGM2 mode) • Scale tare table (PGM2 mode) • UPC other (PGM2 mode) Report type Scale table no. Weight Report type Combo table no. Combo meal text Kitchen printer text Condiment entry to menu item (compulsory/non-compulsory) Print station/Priority group no.
— 252 — • Functions (PGM1 or PGM2 mode) • Media (PGM2 mode) Report type Function text Amount HALO Type I=Item S=Subtotal Tax status Associated PLUs (max. 20 items) Group discount status (1/2/3) Key data entry job no. Amount Sign (plus/minus) HALO Key data entry job no.
— 253 — • Server (PGM1 or PGM2 mode) • Customer (PGM2 mode) • Customer control (PGM2 mode) • Negative no. (PGM2 mode) • Positive no. (PGM2 mode) Report type Server code Server name Linke.
— 254 — • Optional features (PGM2 mode) To be continued Report type Setting.
— 255 — • Function text (PGM2 mode) To be continued To be continued Report type Function text (default) Text (preset).
— 256 — • Department group text (PGM2 mode) • Server group text (PGM2 mode) • PLU group text (PGM2 mode) Report type Function text (default) Text (preset) Report type Function text (default).
— 257 — • Logo text (PGM2 mode) • Tax rate (PGM2 mode) • AUTO key (PGM2 mode) Report type Receipt logo text Header text for bill printer Footer text for bill printer Report type Start code End code Report type Tax no. Rate Cycle Lower tax limit Breakpoint amount Lower tax limit Doughnut tax exempt count Report type AUTO key no.
— 258 — • Macro key (PGM2 mode) • Capture key (PGM2 mode) • Function menu key (PGM2 mode) • Capture job no. (PGM2 mode).
— 259 — • Device configuration (PGM2 mode) • PLU menu key (PGM2 mode) Report type Image mode Printer type Title PLU menu key no. Menu PLU.
— 260 — • Direct key (PGM2 mode) Report type Key no. PLU code.
— 261 — Data Clear The DA T A CLEAR function is primarily used to clear data such as report data (T -LOG, capture data, transaction or hourly report, daily net sales, sign on/GLU used flag, offline account data, or electronic journal file data) in case some system trouble occurred occures.
— 262 — 14 0 C D Maker code Number system character Item code Check digit 3 C D NCD (or HRI) format 2 * * *** C D Item code Price Price check digit 4 C D (Free code) C D Maker code Item code Nation code 2 C D (Free format) 0 C D (Free code) Program the format in EAN NON-PLU.
— 263 — EAN-13 • Ordinary EAN-13 code (used in source marking) • Specific EAN-13 code (flag 977, 978, 979) (used in the source marking: ISBM, ISSN) Here, you must enter a full 13digit number .
— 264 — Y our POS terminal uses a thermal printer . When the print head is heated to a certain level, printing is made on thermal paper . Operator Maintenance 15 In Case of Power Failure Even when power is lost, your POS terminal retains its memory contents and all information on sales entries.
— 265 — Cautions in handling the recording paper (thermal paper) • Use only paper as specified by SHARP . • Unpack the thermal paper just before you use it. •A void heat. The paper begins to develop color at around 70 C. •A void dusty and humid places for storage.
— 266 — Installing a paper roll Installing the receipt paper roll 1. Select the “REG” mode with the AC cord connected. 2. Remove the printer cover . 3. Check that the print head release lever is in its printing position. 4. Set the paper correctly as illustrated right in the paper roll location (receipt side) of the printer .
— 267 — Removing the journal paper roll 1. Remove the printer cover . 2. Press the key to feed the journal paper until all its printed part comes out. 3. Cut the paper and remove the take-up spool. 4. Cut the paper behind the printer and near the paper roll.
— 268 — Prevention of paper jams Keep the following points in mind to prevent paper jams. • Do not touch the receipt while it is being printed. • Cut off the receipt after printing is finished. Y ou hear the cutter sound when printing is finished.
— 269 — Removing a paper jam Pull all the wa y forward Cutter unit Cutter open tab Precaution: Be very careful with the cutter , so as not to cut yourself. Never touch the print head immediately after printing, because the head may still be hot. 1.
— 270 — When the printed text is getting dark or faint, there may be paper dust adhering to the print head. Clean the print head as follows: Cleaning the Print Head 1. Select the OFF mode. 2. Remove the printer cover . 3. Pull up the print head release lever to the “up” position.
— 271 — 2 1 Till Coin case Drawer The till in the POS terminal is detachable. After closing your business for the day , remove the till from the drawer and keep the drawer open. The 6-denomination coin case is also detachable from the till. T o detach the drawer , pull it forward fully with the till removed, and remove it by lifting it up.
— 272 — The following options are available for your POS terminal: For further information, contact your authorized SHARP dealer . Do not try to install any option yourself. 1. Remote customer display model UP-P20DPB 2. Remote drawer model ER-03DW(B7) or ER-04DW 3.
— 273 — Specifications 17 Model External dimensions Wei ght Power source Power consumption Operating temperature Electronics Built-in battery Keyboard Display Customer display Printer T ype Printing speed Printing capacity Other functions Paper Width roll Max.
NOTICE PLEASE BE SURE TO ASK ABOUT THE WARRANTY THAT AN AUTHORIZED DEALER EXTENDS TO YOU. In order to assure you, the end-user, of warranty protection, Sharp extends a limited warranty to each of its .
SHARP CORPORATION UP-820N_MIF10.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Sharp UP-820N è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Sharp UP-820N - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Sharp UP-820N imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Sharp UP-820N ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Sharp UP-820N, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Sharp UP-820N.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Sharp UP-820N. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Sharp UP-820N insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
