Manuale d’uso / di manutenzione del prodotto V7111 del fabbricante 3Com
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3Com ® VCX ™ V7111 VoIP Gateway Installation Guide System Release 4.8 http://www.3com.com Part Number 900-0391-01 Rev AB Published December 2 006.
3Com Corporation, 350 Campus Dr ive, Marlborough MA 01752-3064 Copyright © 2003 - 2006, 3Com Corporation. All rights re served. No part of this docu mentation may be reproduced in any form or by any means or u sed to make any derivative work (su ch as transl ation, transformation, or a daptation) without w r itten permission from 3Com Corporation.
C ONTENTS A BOUT T HIS G UIDE 7 How to Use This Guide 8 Conventions 9 Documentation Comment s 9 Notices 9 WEEE EU Directive 9 10 Abbreviations and Terminology C HAPTER 1: Q UICK S TART 11 C HAPTER 2: .
32 Basic Control Protocol Pa rameters 32 Configuring Basic MGCP Param eters Configuring Basic H.32 3 Parameters 34 36 Configuring Basic SIP Parameters Example of Connecting Two xxx Devices 38 C HAPTER.
FCC Statement 69 O BTAINING S UPPORT FOR Y OUR 3C OM P RODUCT 71 Customer Support 71 3Com VCX V7111 Analog Gateway Installation Guide 5.
6 3Com VCX V7111 Analog Gateway Installation Guide.
A BOUT T HIS G UIDE This guide describes the installation of t he V7111 VoIP media gateways. The model numbers that this manual supports are: VCX V7111 VoIP Gateway 2 FXS (3CRVG71115-07) VCX V.
How to Use This Guide This book covers these topics: Chapter 1: Quick Start Chapter 2: Installing the V7111 Chapter 3: Configuring the V7111 Chapter 4: Changing the V7111 Username and Pass.
Conventions Table 1 lists conventions that are used throughout this guide. Table 1 Notice Icons Icon Notice Type Description Information that describes important features or instructions. Information note Information that alerts you to potential loss of data or potential damage to an applic ation, device, system, or network.
Abbreviations and Terminology Each abbreviation, unless widely used, is spell ed out in full when first used. Only industry- standard terms are used throughout this manual. Hexadecimal notation is indicated by 0x preceding the number. Where "network" appears in this manual, it means LAN, WAN, etc.
C HAPTER 1: Q UICK S T ART This guide provides you with information on how to install the V7111 for the first time. Prior knowledge of IP netwo rks is preferred. Refer to the configurat ion procedures, outlined in Figure 1 , for information on how to install, initialize, configure the device and make calls.
12 3Com VCX V7111 Analog Gateway Installation Guide.
C HAPTER 2: I NST ALLING THE V71 1 1 This section provides information on t he installation procedure for the V7111 (see Installing the V711 1 ) and the V7111 24-PORT. For information on configuring the gat eway, see Chapter 3: Configuring the V711 1 .
5 Notify 3Com or your local supplier of any damage or discrepancies. 6 Retain any diskettes or CDs. Package Contents Ensure that in addition to the V7111, the package contains: AC power cable. Small plastic bag containing four anti-slide bumpers for desktop installation.
Figure 3 View of the V7111 Base 2 3 1 Table 2 View of the V7111 Base Item # Functionality 1 Square slot used to attach anti-slide bump ers (for desktop mounting) 2 Oval notch used to attach the V7111 .
Installing the V7111 in a 19-inch Rack The V7111 is installed in a standard 19-inch rack by placing it on a shel f preinstalled in the rack. The 19-inch rack shelf is not sup plied in the standard package kit, but can be ordered separately. For ordering a nd pricing, please contact your networ k distributor.
Figure 5 V7111 Rear Panel Connectors 1 2 3 4 4 5 6 5 Table 4 V7111 Rear Panel Component Descriptions Item # Label Component Description 1 100-240~0.3A max.
Figure 6 RJ-45 Ethernet Connector Pinouts 1 2 3 4 5 6 7 8 RJ-45 Connecto r and Pinout 4, 5, 7, 8 not connected 1 - Tx+ 2 - Tx- 3 - Rx+ 6 - Rx- Figure 7 Phone Connector Pinouts 1 2 3 4 1 - 2 - 3 - 4 - .
When you have completed the above relevant sections you are then ready to start configuring the gateway (see Chapter 3: Configurin g the V7111 ). Unpacking To unpack the V7111 24-PORT, follow these 6 steps: 1 Open the carton and remove packing materials.
CAUTION: Rack Mount Safety Instructions (UL) When installing the chassis in a rack, be sure to implement the following Safety instructions recommended by Underwriters Laboratories: • Elevated Operat.
7 Use four standard rack screws to attach t he device to the rack. These scre ws are not provided with the device. Figure 11 V7111 24-PORT with Brackets for Rack Installation Cabling the V7111 24-PORT Figure 12 illustrates the rear panel of the V7111 24-PORT.
Table 7 V7111 24-PORT Cables and Cabling Procedure Cable Cabling Procedure Protective earthing strap Connect an earthed strap to the chassis prot ec tive earthing screw and fasten it securel y according to the safety standards. Connect the Ethernet connection on the V7111 24-PORT directly to the network using a standard RJ-45 Ethernet cable.
Figure 14 50-pin Telco Connector (V7111 24-PORT/FXS only) 1 25 26 50 Pi n Num bers Figure 15 V7111 24-PORT in a 19-inch Rack with MDF Adaptor Data Cntrl Read y CONFIG 1 2 3 4 5 ON RS-232 Eth 1 Eth 2 A.
Table 8 Pin Allocation in the 50-pin Telco Connector Phone Channel Connector Pins Phone Channel Connector Pins 1 1/26 13 13/38 2 2/27 14 14/39 3 3/28 15 15/40 4 4/29 16 16/41 5 5/30 17 17/42 6 6/31 18.
C HAPTER 3: C ONFIGURING THE V71 1 1 The V7111 application software already resides in the device’s flash memory when it is supplied (with factory default parameter s). V7111 devices also include an Embedde d (integrally stored) Web Server. Assigning the V7111 IP Addres s describes how to assign an IP address to the V7111.
Table 9 V7111 Default Networking Parameters Parameter Default Value FXS 10.1.10.10 FXO 10.1.10.11 FXS / FXO 10.1.10.10 V7111 default subnet mask is 255.
8 Restore your PC’s IP address & subnet mask to what they origina lly were. If necessary, restart your PC and re-access the V7111 via the Embedded Web Server with its new assigned IP address. Assigning an IP Address Using BootP BootP procedure can also be performed using any standard compatible BootP server.
Figure 17 Client Configuration Screen with Blank Par ameters Assigning an IP Address Using the Voice Menu Guidance To assign an IP address using the voic e menu guidance, follow these 7 steps: 1 Connect a telephone to one of the FXS ports . Lift the handset and dial ***12345 (three stars followed by the digits 1, 2, 3, 4, 5).
5 To change the default gateway IP address, press 3 followed by the # key. The current default gateway address of t he gateway is played. Press # to change it. Dial the new default gateway address; e.g. 192*168*0*1 and press # to finish. Review the new default gateway address, and press 1 to save it.
TM 2 Use a serial communication software (e.g., HyperTerminal ) to connect to the V7111. Set your serial communication software to the following communications port settings: Baud Rate: 115,200 bp.
3 Load your previously backed-up ini file, or the default ini file (received with the software kit). To load the ini file via the Embedded Web Server, refer to the V7111 User’s Manual. 4 Press again on the ‘Reset’ button (this time for a short period).
4 Click OK ; the ‘Quick Setup’ screen is accessed, shown in Figure 19 (MGCP), Figure 20 (H.323), and Figure 21 (SIP). Basic Control Protocol Parameters To configure the V7111 basic control protocol parameters use the Embedded Web Server’s ‘Quick Setup’ screen.
Figure 19 V7111 MGCP Quick Setup Screen To configure basic MGCP param eters, follow these 10 steps: 1 If your network features a DNS server, in t he fields ‘DNS Primary Server IP’ and ‘DNS Secondary Server IP’, enter the IP address of the primary and secondary DNS servers (clarify with your network administrator).
7 In the ‘Gateway Name’ field, enter a name to the device. (For exam ple: ‘gateway1.com’). Ensure that the name you choose is the one that the Call Manager /Agent is configured with to identify your V7111. 8 In the ‘Endpoint Name’ field, enter an intuit ive endpoint name.
To configure basic H.323 param eters, follow these 7 steps: 1 If the V7111 is connected to a router with NAT enabled, perform the following procedure. If it isn’t, leave the ‘NAT IP Address’ field undefined. Determine the “public” IP address assigned to the router (by using, for instance, router Web management).
Click Quick Setup ; you’re returned to the ‘Quick Setup’ screen. 7 Click the Reset button and click OK in the prompt; the V7111 applies the changes and restarts. This takes approximately 2 minutes to complete. When the V7111 has finished restarting, the Power and Ready LEDs on the front panel are lit green.
To configure basic SIP parame ters, follow these 9 steps: 1 If the V7111 is connected to a router with NAT enabled, perform the following procedure. If it isn’t, leave the ‘NAT IP Address’ field undefined. Determine the “public” IP address assigned to the router (by using, for instance, router Web management).
8 Allocate V7111 endpoints (analog lines) and their corresponding phone num bers to incoming IP calls by completing these steps: Click the arrow button next to the ‘E ndpoint Phone Number’ label; the ‘Endpoint Phone Numbers’ screen opens.
C HAPTER 4: C HANGING THE V71 1 1 U SERNAME AND P ASSWORD To prevent unauthorized access to the Em bedded Web Server, two user accounts are available, a primary and secondary. For detailed in formation on the user account mechanism, refer to the V7111 User’s Manual.
2 To change the username of an account, enter t he new username in the field ‘User Name’ and click the button Change User Name ; the new username is applied immediately and the ‘Enter Network Password’ screen appears (shown in Figure 18 ). Enter the updated username in the ‘Enter Network Password’ screen.
C HAPTER 5: R EST ORING AND B ACKING U P THE V71 1 1 C ONFIGURA TION The ‘Configuration File’ screen enables you to restore (load a n ew ini file to the gateway) or to back up (make a copy of the VoIP gateway ini file and store it in a directory on your PC) the current configuration the gateway is using.
To back up the ini file, follow these 4 steps: 1 Click the Get ini File button; the ‘File Download’ window opens. 2 Click the Save button; the ‘Save As’ window opens. 3 Navigate to the folder where you want to save the ini file. 4 Click the Save button; the VoIP gateway copies the ini file into the folder you selected.
C HAPTER 6: M ONIT ORING THE V 7 111 The V7111 provides several ways of m onitoring the status of the gateway: Monitoring the V7111 front panel LEDs (see Monitoring the V7111 Front Panel LEDs ). Monitoring the Monitoring the V7111 channels via the Embedded Web Server (see V7111 Channels ).
Table 11 Definition of V7111 24-PORT Front Panel LED Indicators Label Type Color State Function Green ON Device Powered, self-test OK Ready Device Status Orange Blinki ng Software Loading/Initializati.
The color of each channel shows the call status of that channel. See Table 12 for information on the different status es a call can have. Table 12 Channel Status Color Indicators Indicator Color Label Description Gray Inactive Indicates this channel is c urrently onhook Lime Green RTP Active Indicates an active RTP stream.
46 3Com VCX V7111 Analog Gateway Installation Guide.
C HAPTER 7: U PGRADING THE V71 1 1 To upgrade the V7111 (load new so ftware or auxiliary files ont o the VoIP gateway) use the Software Update feature, available through the Embedd ed Web Server. The ‘Software Update’ menu comprises two submenus: Software Upgrade Wizard Software Update Wizard (see ).
Figure 26 Start Software Upgrade Screen At this point, the process can be cancel ed with no consequence to the device (click the Cancel button). If you continue t he process (by clicking the Start Software Upgrade button, the process must be followed through and completed with a device reset at the end.
Figure 27 Load a cmp File Screen 4 Click the Browse button, navigate to the cmp file and click the button Send File ; the cmp file is loaded to the device and you’re notified as to a successful loading (see Figure 28 ).
You can now choose to either: Click Reset ; the device resets, utilizing the new cmp you loaded and utilizing the current configuration files. Click Cancel ; the device resets utilizing the cmp, ini and all other configuration files that were previously stored in flash memo ry.
You can now choose to either: Click Cancel ; the device resets utilizing the cmp, ini and all other configuration files that were previously stored in flash memo ry.
Figure 31 FINISH Screen Figure 32 ‘End Process’ Screen 9 Click the End Process button; the ‘Quick Setup’ screen appears and the full Web application is reactivated.
Updating the Auxiliary Files The auxiliary files are configuration dat files that are loaded to t he gateway (in addition to the ini file) to enable enhanced gatew ay provisioni ng. The following common auxiliary files are available: coefficient, Voice Prompts (MGC P only) and Call Progress Tones (CPT).
Figure 33 Auxiliary Files Screen (MGCP Gateways) To save the loaded auxiliary files to flash memory, follow these 2 steps: 1 Click the Save Configuration button on the main menu bar; the ‘Save Configuration to the Flash Memory’ screen is displayed.
To reset the V7111, follow these 2 steps: 1 Click the Reset Device button on the main menu bar; the ‘Reset’ screen is displayed. 2 Click the Reset button in the middle of the screen; the auxiliary files are saved into flash and the V7111 restarts.
56 3Com VCX V7111 Analog Gateway Installation Guide.
C HAPTER 8: R EGULA T OR Y I NFORMA TION V7111 FXS Regulatory Information Declaration of Conformity Application of Council Directives : 73/23/EEC (including am endm ents), 89/336/EEC (including am end.
Par la présente [3Com Ltd] déclare que l'a ppareil [V7111/FXS Series] est conforme au x exigences essentielles et aux autres disposit ions pertinentes de la dir ective 89/336/EEC, 73/23/EEC Fre.
Safety Notice Installation and service of this unit must only be performed by authorized, qualified service personnel. To avoid risk of fire use 26AWG or higher wiring to connect the FXS telecom ports.
V7111 FXO Regulatory Information Declaration of Conformity Application of Council Directives : 73/23/EEC (including am endm ents), 89/336/EEC (including am endm ents), 1999/5/EC Annex-II of the Direct.
Alulírott, [3Com Ltd] nyilatkozom, hogy a [MP-1xx /FXO Series] megfelel a vonatkozó alapvetõ követelményeknek és az 1999/ 5/EC irányelv egyéb el õírásainak Hungarian Icelandic æki þetta e.
FXO Only: The Ringer Equivalence Number (R EN) for this terminal is 0.5. The REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephon e interface.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienc ed radio/TV technician for help.
V7111 FXS +FXO Regulatory Information Declaration of Conformity Application of Council Directives : 73/23/EEC (including am endm ents), 89/336/EEC (including am endm ents), 1999/5/EC Annex-II of the D.
Hiermit erklärt [3Com Ltd], dass sich dieser /diese/dieses [V7111/F XS-FXO Series] in Übereinstimmung mit den gr undlegend en Anforderungen und den a nderen relevanten Vorschriften der Richtlinie 89/336/EEC, 73/23/EEC; 1999/5/ES befindet".
Telecommunications Safety The safety status of each port on the gatewa y is declared and detailed in the table below: Ports Safety Status Ethernet (100 Base-T) SELV FXS TNV-3 FXO TNV-3 TNV-3: Circuit .
V7111 24-PORT Declaration of Conformity Application of Council Directives : 73/23/EEC (including am endm ents), 89/336/EEC (including am endm ents), Standards to which Conformity is Declared : EN 5502.
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ [3Com Ltd] ΔΗΛΩΝΕΙ ΟΤΙ [V7111 24-PORT ] ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥ ΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤ.
Telecommunication Safety The safety status of each port on the gatewa y is declared and detailed in the table below: Ports Safety Status Ethernet (100 Base-TX) SELV FXS (ODP P/N’s) TNV-3 FXS TNV-2 T.
70 3Com VCX V7111 Analog Gateway Installation Guide.
O BT AINING S UPPORT FOR Y OUR 3C OM P RODUCT Customer Support Customer technical support and service are pr ovided by 3C om’ Distributors, Partners, and Resellers from whom the product was purchased. For Customer support for products purchased directly from 3Com, contact support@3Com.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il 3Com V7111 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del 3Com V7111 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso 3Com V7111 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul 3Com V7111 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il 3Com V7111, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del 3Com V7111.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il 3Com V7111. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo 3Com V7111 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
