Manuale d’uso / di manutenzione del prodotto NETBuilder II del fabbricante 3Com
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NETBuilder II ® HSSI Module Installation Guide A member of the NETBuilder ® family For 3Com User Group Inf ormation 1-800-NET -3Com or y our local 3Com office Manual Part No.
ii 3Com Corporation 5400 Bayfront Plaza Santa Clara California 95052-8145 © 3Com Corporation, 1994. All rights reserved. No part of this manual may be reproduced in any form or by an y means or used to make any deri vati ve work (such as translation, transformation, or adaptation) without permission from 3Com Corporation.
v Bef ore Y ou Begin This guide describes ho w to install, cable, maintain, and troubleshoot the High-Speed Serial Interface (HSSI) module for the NETBuilder II ® base system. The information in this guide applies to the NETBuilder II 4-slot chassis and the NETBuilder II 8-slot chassis.
vi Special Messages A special format indicates notes, cautions, and warnings. These messages are defined as follo ws. NO TE: Notes call attention to important featur es or instructions. CA UTION: Cautions contain dir ections that you must follow to avoid immediate system damage or loss of data.
Chapter 1 Installation This chapter describes ho w to install the HSSI module into the NETBuilder II ® base system. The HSSI module provides a single serial interf ace for a W AN connection in the NETBuilder II base system. It supports transmission rates up to OC1, including E3, T3, and sub-rates.
1-2 Installation Before Installing the HSSI Module 3. V erify that you ha ve recei ved all the contents. When you purchase the HSSI module, you recei ve the follo wing: ■ HSSI module ■ NETBuilder II HSSI Module Installation Guide If an item is missing from an undamaged carton, contact your network supplier to secure a replacement.
Installation 1-3 Installing the HSSI Module Installing the HSSI Module Use this procedure to install the HSSI module into the NETBuilder II base system. Y ou will need a small flathead scre wdriv er . NO TE: Ther e ar e two versions of the NETBuilder II 4-slot and 8-slot chassis.
1-4 Installation Installing the HSSI Module 3. Insert the HSSI module into an uncover ed I/O slot. Make sure the flipper ejector(s) are in an open position.
Installation 1-5 Installing the HSSI Module Cabling the HSSI Module f or Network Connection A SCSI-type cable connects the HSSI Module DTE connector to a Data Service Unit (DSU). T able 1-1 describes the connectors. T able 1-2 describes the pin assignments.
1-6 Installation Installing the HSSI Module CA UTION: Connections between 3Com equipment and other equipment and peripherals must be made using shielded cables in or der to maintain compliance with FCC, and other agency radio fr equency emissions limits.
Chapter 2 T r oubleshooting and Maintenance This chapter describes ho w to troubleshoot and maintain the HSSI module. If you are unable to resolve a problem with your HSSI module, you will need to contact a customer service representati ve. Refer to Appendix C, “T echnical Support, ” for information about who to contact in your area.
2-2 Troubleshooting and Maintenance Maintaining the HSSI Module Replacing the HSSI Module If any component in the HSSI module f ails, you will need to replace the entire module. The HSSI module can be hot-swapped, which means that you can safely remo ve and install a ne w one without turning of f or rebooting the NETBuilder base system.
Appendix A HSSI Module Components This appendix describes the HSSI module components and gi ves the specifications of the board. The follo wing figures sho w the major components and the connector/LED panel. LEDs The follo wing table explains the states of the three LEDs.
A-2 HSSI Module Components Connectors Connectors There are 4 connectors on the HSSI module. Specifications The follo wing table lists the physical dimensions of the HSSI module. The follo wing table lists the maximum current consumption of the HSSI module T able A-2.
Appendix B Displa ying the MA C Address After you hav e installed the HSSI module, use this procedure to display the MA C address. This method of accessing the monitor can be done only from the bridge/router software. T o find out about other methods of accessing the monitor utility , refer to the NETBuilder Family Bridge/Router Guide .
B-2 Displaying the MAC Address 5. When y ou are finished with the display of I/O module inf ormation, type G. This will exit the monitor mode and return you to the bridge/router softw are interface.
Appendix C T echnical Suppor t 3Com provides easy access to technical support information through a v ariety of services. This appendix describes these services. A utomated F ax Service 3Com’ s interacti ve f ax service, 3ComFacts SM , provides technical information on 3Com products 24 hours a day , sev en days a week.
C-2 Technical Support 3Com Documentation on CD-ROM Adapter -Specific Bulletin Board System (BBS) This pri vate BBS, called CardBoard SM , contains patches and dri vers for 3Com adapter products, as well as technical articles.
Technical Support C-3 Additional Technical Support Services contact your nearest 3Com sales of fice. T o find the 3Com sales of fice nearest you, call 1-800-NET3Com (638-3266).
C-4 Technical Support Additional Technical Support Services ■ Failure symptoms with diagnostic error messages, if applicable ■ Proof of purchase for warranty repairs If you send a product to 3Com for repair without an RMA number displayed clearly on the outside of the box, it will be returned to you unopened.
Technical Support C-5 Additional Technical Support Services ■ Factory repair service ■ Spare parts ■ Software update service Y ou can receiv e information about these programs and services from your authorized 3Com network supplier or directly from 3Com by calling 1-800-NET -3Com or the 3Com sales office nearest you.
C-6 Technical Support Additional Technical Support Services ■ Make sure that the packing list you include with your equipment has the follo wing information on it: – Reference number you assigned .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il 3Com NETBuilder II è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del 3Com NETBuilder II - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso 3Com NETBuilder II imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul 3Com NETBuilder II ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il 3Com NETBuilder II, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del 3Com NETBuilder II.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il 3Com NETBuilder II. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo 3Com NETBuilder II insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.