Manuale d’uso / di manutenzione del prodotto ADD0038/1 del fabbricante Adder Technology
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SmartView Installation and Use Page 1 About this manual SmartView XPro - Installation and Use First edition (April 2001) (c) 2001 Adder Technology Ltd.
SmartView Installation and Use Page 2 accepted for damage due to misuse or circumstances outside Adder’s control. Also Adder will not be responsible for any loss, damage or injury arising directly or indirectly from the use of this product.
SmartView XPro Installation and Use Page 3 Contents 1. Introduction .................................................................................... 5 1.1 Key features and benefits ..................................................................
SmartView XPro Installation and Use Page 4 4. Using the SmartView XPro ........................................................... 39 4.1 Rear panel spe cial function switches ..................................................... 39 4.2 Power supply connections and indicators .
SmartView XPro Installation and Use Page 5 1. Introduction Thank you for purchasing the Adder SmartView XPro. Your SmartView XPro is a very high performance Keyboard, Video monitor and Mouse (KVM) sharing device which supports a wide range of PC hardware and software platforms.
SmartView XPro Installation and Use Page 6 1.1 Key features and benefits Enables many computers to be independently controlled by multiple users. On-scr een menu allows computers to be selected by name or description. Configurable security enables administrator to assign access rights to users.
SmartView XPro Installation and Use Page 7 Mixed AT/PS2 keyboards and PS2/RS232 mice supported as standard. Can be cascaded to a depth of four levels to provide a video switching network. Automatically restores keyboard and mouse states when channel changed.
SmartView XPro Installation and Use Page 8 1.3 AdderLink XR receiver package contents (part code XXXXX ) AdderLink XR receiver. Power supply suitable for your country. Installation and Use guide 1.4 AdderLink Gold XR receiver package contents (part code XXXXX ) AdderLink Gold XR receiver.
SmartView XPro Installation and Use Page 9 1.5 Product information Fig. 1 - SmartView 2XPro and 4XPro models viewed from the front.
SmartView XPro Installation and Use Page 10 Fig. 2 - SmartView 2XPro8 and 4XPro 16 models viewed from the rear (2XPro4 and 4XPro12 models are similar but with less computer ports).
SmartView XPro Installation and Use Page 11 Fig. 3 - AdderLink XR (top) and AdderLink Gold (below) XR receiver units.
SmartView XPro Installation and Use Page 12 Fig. 4 - Mounting the AdderLink into its 19 inch rack mounting bracket.
SmartView XPro Installation and Use Page 13 2. Installation Adder explains: Flexible configuration The SmartView XPro has many ports for connection to computers, keyboards, mice, monitors and AdderLink extenders.
SmartView XPro Installation and Use Page 14 For the local user port connections you will need: A monitor with a standard VGA-style 15-pin analogue video connector that will work when connected directly to each of your PCs. SmartView XPro supports low and high resolution monitors.
SmartView XPro Installation and Use Page 15 Use of PS/2 and RS232 style mice with the SmartView - All of the mouse connections from SmartView to PCs support either a PS/2 or an RS232 mouse. SmartView automatically converts from the PS/2 mouse commands to RS232 serial mouse commands.
SmartView XPro Installation and Use Page 16 Any unused computer connections can be left unconnected. To connect computers with serial mouse connections and AT style keyboard connections use the adapters specified in appendix A.
SmartView XPro Installation and Use Page 17 2.4 Configuring your PCs Configure your PC in the same way that you would if your keyboard, mouse and monitor were all connected directly to your PC, but be.
SmartView XPro Installation and Use Page 18 When cascading SmartView XPros keep in mind the following rules The maximum number of layers in a SmartView XPros cascade is four. You may cascade 4XPro units with 1, 2, 3 or 4 KVM links and 2XPro units with 1 or 2 KVM links.
SmartView XPro Installation and Use Page 19 The following diagrams show some typical SmartView XPro installations..
SmartView XPro Installation and Use Page 20 Fig. 5 - A typical installation using a single SmartView XPro 8.
SmartView XPro Installation and Use Page 21 Fig. 6 - A cascaded application using multiple SmartView XPros.
SmartView XPro Installation and Use Page 22 2.6 Maximising the video quality The SmartView XPro supports very high bandwidth video signals and resolutions up to 1900 x 1440 pixels. It regenerates the video signals using wideband amplifiers in order to minimise any loss of video quality.
SmartView XPro Installation and Use Page 23 2.7 Other useful installation information PC boot up sequence - When your PCs are powered on they communicate with any attached keyboards and mice and setup parameters required by the particular operating system.
SmartView XPro Installation and Use Page 24 the SmartView's keyboard and mouse reset function (see section 4.16). This function only resets the keyboard and mouse attached to the selected user port. It does not affect the status of any of the SmartView's other ports or the CPU connections.
SmartView XPro Installation and Use Page 25 Type of mouse / system Driver type Likely expected Suggested Connected at bootup data format restoration PS/2 PS/2 only PS/2 Standard PS/2 IntelliMouse PS/2.
SmartView XPro Installation and Use Page 26 3. Configuring the SmartView XPro 3.1 Configuration summary The SmartView is configured using the on-screen menu system which is activated by default when you first power on the system. It may also be accessed by using the keyboard 'hotkeys' (see section 4.
SmartView XPro Installation and Use Page 27 Step 3 - Create user accounts Login to the SmartView using the ADMIN account and add user profiles and passwords for each of the system users (see section 3.4). The SmartView supports up to 16 user profiles.
SmartView XPro Installation and Use Page 28 To switch on the password security system: From the main on-screen menu press F1 for MORE MENUS . Select SETUP OPTIONS from the menu. Move the menu bar over the SECURITY option. Press SPACE BAR to enable security.
SmartView XPro Installation and Use Page 29 3.4 Creating and editing user accounts To create user accounts: Ensure that you are logged on as the ADMIN user. From the main on-screen menu press F1 for MORE MENUS . Select EDIT USER LIST from the menu. Press INSERT to add a new user.
SmartView XPro Installation and Use Page 30 the port numbers will be four, six or eight digits long depending upon whether you have two, three or four levels of cascade (see figure 7). See the end of this section and section 4.10 for an explanation of how the port numbers are constructed.
SmartView XPro Installation and Use Page 31 Creating entries for computers connected to cascaded SmartViews You can cascade SmartView 4XPro units using one, two, three or four KVM links and SmartView 2XPro units using one or two KVM links. Section 2.5 explains the rules that you must follow when installing a SmartView cascade.
SmartView XPro Installation and Use Page 32 Fig. 7 - Creating menu entries for computers that are connected to cascaded SmartViews.
SmartView XPro Installation and Use Page 33 Fig. 8 - Possible cascade groups and their associated names 3.6 Setting the SETUP OPTIONS and GLOBAL PREFERENCES The SETUP OPTIONS and GLOBAL PREFERENCES are system operating parameters that apply to the whole system rather than to individual users.
SmartView XPro Installation and Use Page 34 3.6.1 SECURITY Accessed from menu: SETUP OPTIONS Settings: DISABLED, ENABLED With security disabled there is no requirement for users to login to the system. All users have full access to all the connected computers and full administration rights.
SmartView XPro Installation and Use Page 35 3.6.4 KEYPAD CONTROLS Accessed from menu: SETUP OPTIONS Settings: ENABLED, DISABLED The key controls on the front of the SmartView may be disabled so that it is only possible to select the special channels "o" and "0" (the on-screen menu and the non- existent channel zero).
SmartView XPro Installation and Use Page 36 3.6.6 MOUSE SWITCHING Accessed from menu: GLOBAL PREFERENCES Settings: ENABLED, DISABLED Like most Adder Technology KVM switches, the SmartView XPro's channel may be switched using a three button mouse or IntelliMouse (see section 4.
SmartView XPro Installation and Use Page 37 WARNING - Many modern monitors are fitted with automatic power save relays and will switch off after a few seconds if connected to an inactive PC. If you are using such a monitor you must not set the SmartView to scan ALL ports.
SmartView XPro Installation and Use Page 38 also controls the timeout between the local and remote access points on user ports 1 and 3. 3.6.12 RS232 Mouse Type Accessed from menu: GLOBAL PREFERENCES Settings: INTELLIMOUSE, 2 BUTTON, 3 BUTTON These setting control the type of RS232 mouse that the SmartView reports to computers.
SmartView XPro Installation and Use Page 39 4. Using the SmartView XPro This section explains the general operation of the SmartView XPro. We recommend that you read this section before starting to use the product.
SmartView XPro Installation and Use Page 40 4.4 COMPUTER display and key switch The COMPUTER key selects the computer port that is to be connected to the user port that is currently displayed on the green USER display (see figure 1).
SmartView XPro Installation and Use Page 41 4.5 Activity indicators The SmartView XPro has a front panel activity indicator for each user port (see figure 1).
SmartView XPro Installation and Use Page 42 security system has not been enabled then this will be the next highest channel number in the sequence shown below. If password security has been enabled then you will only be able to select the computer ports that you have access to.
SmartView XPro Installation and Use Page 43 4.7 Logging on to the SmartView XPro If password security has been set on the system then the following login menu will appear when the SmartView is switched on or when no user is currently logged in. The previous user may have activated the screen save function (screen blanking).
SmartView XPro Installation and Use Page 44 ‘HOTKEYs’ and ‘1’ - selects channel 1 ‘HOTKEYs’ and ‘2’ - selects channel 2 ‘HOTKEYs’ and ‘3’ - selects channel 3 ‘HOTKEYs’ and .
SmartView XPro Installation and Use Page 45 ‘HOTKEYs’ and ‘0 then {number}’ – (where {number} is 0,1,2,3,4,5,6,7,8 or 9). Selects the channel specified by {number}.
SmartView XPro Installation and Use Page 46 4.9 Selecting computers using the mouse Computers may conveniently be selected using a three button mouse. In order to switch to the next computer simply hold down the central mouse button (the wheel mouse button on an IntelliMouse) and click on the left hand mouse button to select the next computer.
SmartView XPro Installation and Use Page 47 4.10 Selecting computers using the on-screen menu You can conveniently select computers by name using the SmartView's on-screen menu. For systems with many computers this is the recommended method of computer selection.
SmartView XPro Installation and Use Page 48 To select the computer with shared access press: e e or f f To select the computer with exclusive access press: je je or j j f f If you have may connected computers then you can do an alphabetic search of the list of computer names by pressing F3 and then entering the name that you want to find.
SmartView XPro Installation and Use Page 49 SmartView indicates an unsuccessful connection 4.11 The reminder banner Normally the SmartView will display a discreet computer name reminder banner that reminds you which computer you are connected to.
SmartView XPro Installation and Use Page 50 4.12 Setting the USER PREFERENCES The USER PREFERENCES are system operating parameters that are independently selectable for each user. From the main menu press F1 for MORE MENUS . Use the cursor keys to position the menu bar over USER PREFERENCES Press ENTER or RETURN to view the preferences.
SmartView XPro Installation and Use Page 51 4.13 Using the FUNCTIONS menu The FUNCTIONS menu provides you with a number of useful functions that will help you to make the most of your SmartView. You can access the FUNCTIONS menu from the main on-screen menu by pressing F1 and selecting FUNCTIONS.
SmartView XPro Installation and Use Page 52 4.15 Cascading SmartViews SmartView XPros can be cascaded in a tree structure to support larger numbers of computers. Up to four cascade levels are supported and the number of cascade links between SmartViews can be chosen by the user.
SmartView XPro Installation and Use Page 53 4.16 Resetting user port keyboards and mice The SmartView gives you the facility to perform a complete power off reset of the keyboard and mouse that are connected to a selected user port. This can be useful if you wish to disconnect the keyboard or mouse and replace them with alternatives.
SmartView XPro Installation and Use Page 54 4.18 What to do if you forget your ADMIN password If you forget your ADMIN account password you will not be able to access the SmartView XPro to add or edit users and computer names.
SmartView XPro Installation and Use Page 55 5. Upgrading the SmartView's firmware The SmartView XPro uses flash memory technology which enables the firmware code to be upgraded by the user. New keyboards, mice operating systems and drivers are being launched all the time.
SmartView XPro Installation and Use Page 56 Step 2 - Connect your computer to the SmartView XPro Connect your computer's serial port to the SmartView XPro's serial port (see figure 2) Step 3.
SmartView XPro Installation and Use Page 57 The display should now show: Step 6 - Run the upgrade program The latest version of the SmartView XPro firmware is available from the Adder Technology website at www.addertec.com . The upgrade files will be supplied to you as a group and consist of several files as explained below.
SmartView XPro Installation and Use Page 58 Like the hex files, the first three digits represent the model number (e.g. 2X8 represents a SmartView 2XPro with 8 computer ports). The next four digits represent the version number (e.g. V129 equals firmware version 1.
SmartView XPro Installation and Use Page 59 Some useful issues to bear in mind when performing flash upgrades The upgrade program rewrites the SmartView's firmware code. If the upgrade process is interrupted then the SmartView will have invalid code and will not be able to operate.
SmartView XPro Installation and Use Page 60 Appendix A. Cable and connector specifications IMPORTANT NOTE The maximum cable lengths supported vary widely between devices and cables. It may be possible to use cables that are longer than those specified below with certain PCs and peripherals but this cannot be guaranteed.
SmartView XPro Installation and Use Page 61 A3. SmartView XPro to PCs 1 to 16 Cable specifications: Video - 15 pin high density male D connector to 15 pin high density male D connector wired as a standard VGA PC to monitor cable. There are two types commonly available.
SmartView XPro Installation and Use Page 62 Cables should be no longer than 30 metres. NOTE - There are several common wiring specifications for 6-pin mini-DIN to 9-pin serial adapters.
SmartView XPro Installation and Use Page 63 Appendix B. Problem Solving Problem: Poor video quality with smearing fuzziness or ripple. Action: Use screened coaxial video cables to connect your devices to the SmartView.
SmartView XPro Installation and Use Page 64 Notes.
SmartView XPro Installation and Use Page 65 Notes.
SmartView XPro Installation and Use Page 66.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Adder Technology ADD0038/1 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Adder Technology ADD0038/1 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Adder Technology ADD0038/1 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Adder Technology ADD0038/1 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Adder Technology ADD0038/1, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Adder Technology ADD0038/1.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Adder Technology ADD0038/1. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Adder Technology ADD0038/1 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.