Manuale d’uso / di manutenzione del prodotto blackberry enterprise server del fabbricante Blackberry
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BlackBerry Enterprise Server Version: 5.0 | Service Pack: 3 Upgrade Planning Guide.
Published: 2011-03-07 SWDT577232-1300981-0307061332-001.
Contents 1 Overview: BlackBerry Enterprise Server ........................................................................................................... 3 2 Upgrading a BlackBerry Enterprise Server environment ....................................
Tasks for upgrading the existing BlackBerry Domain to a new BlackBerry Domain .................................. 21 6 Glossary ............................................................................................................................
Overview: BlackBerry Enterprise Server 1 The BlackBerry® Enterprise Server is designed to be a secure, centralized link between an organization's wireless network, communications software, applications, and BlackBerry devices.
Upgrading a BlackBerry Enterprise Server environment 2 The latest BlackBerry® Enterprise Server version contains new features and components (for example, high availability and a new administrative client named the BlackBerry Administration Service) that impact how you can upgrade an existing BlackBerry Enterprise Server environment.
The following table explains the upgrade implications of each deployment type. Deployment type Description standalone BlackBerry Enterprise Server If you deploy a standalone BlackBerry Enterprise Server, only one BlackBerry Enterprise Server connects to the BlackBerry Configuration Database.
recovery, you can upgrade the BlackBerry Enterprise Server instances and configure high availability instead. When you configure high availability, you can also configure automatic failover, which permits a standby BlackBerry Enterprise Server to take over from a primary BlackBerry Enterprise Server without intervention from an administrator.
Managing a mixed-version environment If your organization installed multiple BlackBerry® Enterprise Server instances in a BlackBerry Domain, you can choose to upgrade each BlackBerry Enterprise Server instance over time.
Best practice Description organization's upgrade process might differ depending on expected future growth, existing resources, and features that an organization might want to implement.
Best practice Description • How do you plan to test how to add new user accounts to the BlackBerry Enterprise Server? • How do you plan to train the help desk employees in your organization? • H.
Upgrading BlackBerry Enterprise Server components 3 Replacing the BlackBerry Manager with the BlackBerry Administration Service In BlackBerry® Enterprise Server versions later than version 4.
• You can use the BlackBerry Administration Service to view BlackBerry Attachment Service version 4.1 settings for the BlackBerry Messaging Agent, BlackBerry MDS Connection Service, and BlackBerry Collaboration Service, but you cannot change the settings.
• The latest BlackBerry MDS Connection Service version might require more memory than previous versions because you can configure it to connect to multiple BlackBerry Enterprise Server instances. The latest version of the BlackBerry MDS Connection Service central push server caches all user data from all BlackBerry Enterprise Server instances.
Upgrade implications for the BlackBerry Router You can run a BlackBerry® Router that is version 4.1 SP7 or later with the latest BlackBerry® Enterprise Server version.
Upgrading a standalone BlackBerry Enterprise Server 4 If your organization includes fewer than 500 BlackBerry® device users and you manage the BlackBerry® Enterprise Server from a central location, it is possible that you installed a standalone BlackBerry Enterprise Server with its own BlackBerry Configuration Database.
Upgrading a BlackBerry Domain 5 If you upgrade a BlackBerry® Enterprise Server environment that includes more than one BlackBerry Enterprise Server instance, you can choose from a variety of upgrade .
During the in-place upgrade process, you upgrade one of the BlackBerry Enterprise Server instances, install a BlackBerry Administration Service, and upgrade the BlackBerry Configuration Database.
Task Resource Upgrade the remaining BlackBerry Enterprise Server instances using the in-place upgrade process. "Upgrading the BlackBerry Enterprise Server software by overwriting the existing ver.
Task Resource Upgrade the BlackBerry Enterprise Server instances one at a time using the in-place upgrade process. "Upgrading the BlackBerry Enterprise Server software by overwriting the existing.
Task Resource Verify that your organization's environment meets the system requirements for the latest BlackBerry Enterprise Server version. "System requirements" in the BlackBerry Enterprise Server Upgrade Guide Prepare the BlackBerry Domain for the upgrade process.
• Your analysis indicates that you must install the BlackBerry Administration Service on a computer that is separate from the computer that hosts the BlackBerry Enterprise Server.
You can consider this upgrade process if one or more of the following conditions applies to your organization's environment: • You want to consolidate multiple BlackBerry Domain instances or create a BlackBerry Domain. • You need to move the BlackBerry Enterprise Server instances and BlackBerry Configuration Database to new hardware.
Task Resource Back up the BlackBerry Configuration Database. "Backing up the BlackBerry Configuration Database" in the BlackBerry Enterprise Server Upgrade Guide Using the BlackBerry Enterprise Transporter, move the user accounts to the new BlackBerry Domain.
Glossary 6 AES Advanced Encryption Standard BlackBerry Domain A BlackBerry Domain consists of the BlackBerry Configuration Database with its users and any BlackBerry® Enterprise Server instances that connect to it.
Provide feedback 7 To provide feedback on this deliverable, visit www.blackberry.com/docsfeedback . Upgrade Planning Guide Provide feedback 24.
Legal notice 8 ©2011 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world.
CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR AGGRAVATED DAMAGES, DAMAGES FOR LOSS OF PROFITS OR REVENUES, FAILURE TO REALIZE ANY EXPECTED SAVINGS, BUSINESS INTERRUPTION, LOSS .
The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicable thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Blackberry blackberry enterprise server è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Blackberry blackberry enterprise server - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Blackberry blackberry enterprise server imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Blackberry blackberry enterprise server ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Blackberry blackberry enterprise server, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Blackberry blackberry enterprise server.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Blackberry blackberry enterprise server. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Blackberry blackberry enterprise server insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
