Manuale d’uso / di manutenzione del prodotto DVS-110I del fabbricante WiLife
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1 User Gui de DVS-110i STARTER KIT Digital Video S urvei llance Syst em October 2005 A whole new w ay to look ™ ™ User Gui de DVS-800i STARTER KIT Digital Video S urvei llance Syst em February 200.
ii WiLife, Luk , Luk Cam era, Werks Software, L ukWerk s, and My Lu kWerks ar e trademark s of W iLife Inc. Mic rosoft .NET Framewo rk, Microsoft, Windows , Windows M e, Wind ows XP, Windo ws 200 0 are trademark s of Micr osoft Corporation. All ot her produc t or s ervice names are the pr operty of their respect ive owners.
iii Table of Contents W ELCOME TO L UK W ERKS ............................................................................................................... 1 Introduction ..............................................................................
LukWerks User Guide iv Overview of Werks Setting s ................................................................................................................. 24 Werks Setup Tabs ..................................................................
LukWerks User Guide v Internet Filters .................................................................................................................................. 59 LukWerks Firewall Requirement s ..............................................
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1 1 Welcome to LukWerks Introduction Thank you for pu rchasing the LukWerks Video Sur veillance System. As you alread y know, Luk Werks is a robust video monitori ng system for you r home or s mall bus iness allowing you to vi ew live, streaming v ideo from up to s ix cameras.
Welcome to LukWerks LukWerks User Guide 2 B ASIC C ONCEPTS Before we dive int o the ove rviews and how-to ’ s, let ’ s spend a few minutes expla ining som e basic c oncepts of the LukWerks system .
Welcome to LukWerks LukWerks User Guide 3 with stun ning live views int o every cam era whil e simultan eously recordi ng any motion or schedu led events.
Welcome to LukWerks LukWerks User Guide 4 L UK C AMERAS Luk Cameras are the sm artest cameras on the market . At their core is a 400MH z processor. Us ing the proc essor they perform autom aticall y a.
Welcome to LukWerks LukWerks User Guide 5 C AMERA S UCTION C UP Use the large su ction cup t o hanging the cam era in a wind ow. The suction cup conn ects to the back or front of the cam era. If you screw t he suction cup ont o the back , the camera's lens points into t he house.
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LukWerks User Guide 7 2 Getting Started Overview WiLife ’ s Werks application is very easy to d eploy bec ause of an insta llation proces s that we designed t o be user-friendly.
Getting Started LukWerks User Guide 8 Werks Installation CD Quick Start Gu ide USB Receiver USB Cable (8 ft.) Luk Camera Camera Power Supply Cat5 Cable (8 ft.
Getting Started LukWerks User Guide 9 B. I F NECESSARY , W ERKS WILL GUI DE YOU THROUGH T HE INSTALLATION O F M ICROSOFT .NET F RAMEWORK 1.1 The Microsoft .NET Framew ork is a collection of tools us ed by many s oftware program s. Some computers alr eady have Mic rosoft 's .
Getting Started LukWerks User Guide 10 2) Use the includ ed USB Cable to connec t the USB Rec eiver Module to one of the availab le USB ports on your PC. 3) Click the N EXT> button when you are d one. Step 3 - Moun t the Luk Camera With the receiv er connect to your elect rical out let; you are ready to conn ect your ca meras.
Getting Started LukWerks User Guide 11 Firewall Se tup It is very likel y that you hav e one of m any Firewall a pplicat ions running on your com puter. These a pplications protect your com puter from unwanted net work connec tions , which s ometimes a re the result of virus es.
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Getting Started LukWerks User Guide 13 Windows Firewall Auto-Alert McAfee Auto-Alert Message Create Your My LukWerks Account Before you can start us ing remote viewin g, you need t o creat e a My LukWe rks acc ount and regis ter your installation.
Getting Started LukWerks User Guide 14 b. You did set a custom p assword If you HAVE set a cust om camera passwo rd, you n eed to complete a few additio nal tas ks. This is necessary becaus e new ca meras are shipped w ith no pas sword (diffe rent from the cus tom pass word you have set).
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Using the Werks Application LukWerks User Guide 16 3 Using the Werks Application Overview Werks provides a powerful-b ut-s imple interface fo r mana ging cam eras, recordi ng video, t racking alerts , and configuring rem ote viewing. Once you lea rn a few of t he ba sic elements , most operations are easy and intuitive.
Using the Werks Application LukWerks User Guide 17 Live View The Live View is the first screen that appears when y ou open Werks . From here, you ca n monitor live vid eo feeds, chan ge screen la youts, and enable and dis able cam eras and email alerts.
Using the Werks Application LukWerks User Guide 18 Enable and Disable Alerts Once you setu p your email alerts you can quick ly set the alert stat e from the main view.
Using the Werks Application LukWerks User Guide 19 Search View Search View allows you to f ind, view, an d manage y our rec orded video s egments, which Werks s tores in a databas e on your comput er. Your came ras create these s egments according t o your sett ings.
Using the Werks Application LukWerks User Guide 20 Change the tim e focus b y clicking on the timefram e guide to s elect your focus. A tool t ip message in forms you of the tim e division you ha ve selected .
Using the Werks Application LukWerks User Guide 21 Use Keyboard Playba ck Controls Werks has several keyboa rd shortcu ts, whic h allow you to quickly navigat e through vid eo clips. Some navigation featu res are only available th rough th e keyboard c ontrols.
Using the Werks Application LukWerks User Guide 22 Print or Save Reco rded Vi deo Printing or sa ving (save as ) a video is simple. Fi rst, naviga te to t he segment so that it is paused in th e playback window.
Using the Werks Application LukWerks User Guide 23 In Background Mode, Werks cont inues to record video, bu t uses only a small amount of system resources . This allows you t o use all of yo ur normal ap plications on a min imally configu red machin e.
24 4 Setting System Options The default config uration of your LukW erks s ystem provi des you with all of the bas ic features activated allowing you to h ave your o wn prof essional vid eo surveilla nce system running in min utes.
Setting System Options LukWerks User Guide 25 Camera Options Use the Setup C amera dial og t o view and modify propertie s for each c amera — e.g. define a nam e, flip the display orientat ion, and ad just the image quality. You will find the default ima ge setting s work for mos t conditions.
Setting System Options LukWerks User Guide 26 Here is a brief r eview of thes e options : Option Descriptio n Resolution The Resolution dropdown option allows you to set VGA or QVGA resolution. By default, your cameras are set at QVGA (320 x 240) resolution and 15 frames per second (fps).
Setting System Options LukWerks User Guide 27 Recording Options The Setup > Rec ording t ab allows you t o manage th e recordin g of live vide o from your cameras to your PC hard drive. It allows y ou to mana ge mot ion detection, schedule recording tim es, and manag e disk us age.
Setting System Options LukWerks User Guide 28 Enable & Di sable Motion Dete ction SETUP > Recording > Enab le Motion Det ection fo r camera The default set tings enab le mot ion detection in all came ras you set up.
Setting System Options LukWerks User Guide 29 camera even whe n there is n o mot ion. Off sched ules disab le both Motion and Continu ous recordi ng, althoug h you can still m onitor the li ve video.
Setting System Options LukWerks User Guide 30 Change or Del ete a Recordin g Schedule Setup > Reco rding > SCHEDU LE RECORDING TIME . Over time, you will need t o modify or d elete recordi ng sched ules. Changing a schedu le is very simila r to creating a new s chedule: 1) From Setup, c lick on th e Recording tab .
Setting System Options LukWerks User Guide 31 To change the s torage direc tory, 1) From the Setu p dialog, clic k on the Rec ording tab. 2) Click the V IEW DISK USAG E button. 3) Either enter the path for t he video files or click t he browse ( … ) bu tton and navigate to the path.
Setting System Options LukWerks User Guide 32 Configure Emai l Server Settin gs After you have ent ered the values s pecifying your loc al email account in formation (m ail server nam e, account name,.
Setting System Options LukWerks User Guide 33 Remote Viewing Setup Remote viewing is yet anoth er great feature in Luk Werks. As mentioned p reviousl y, it allows yo u to view liv e video from you r cameras an ywhere a nytime. To g et start ed with remote vi ewing, first create a “ My LukW erks ” account at www.
Setting System Options LukWerks User Guide 34 Examples of Compatible Cell Phone s: Anextek SP23 0 Palm Treo 700w Audiovox PP C 6601; SMT 5600; PP C 4100; Motorola Q; CN620; Mo torola MPx, MPx 100 &.
Setting System Options LukWerks User Guide 35 Set Up Remote Viewing Setting up Remot e Viewing is a two-step process . First yo u create your My LukWe rks accoun t and t hen enable Remot e View ing in Werks Softwar e.
Setting System Options LukWerks User Guide 36 2. In “ Step 2: Ente r Account Information, ” e nter the s ame Em ail address and pass word that you us ed to create your My L ukWerks account . 3. Enter a Locat ion nam e for your s ite, for exam ple, Home, Office, or G randma ’ s, etc.
Setting System Options LukWerks User Guide 37 Advanced Options The Advanced dia log inclu des t ools that assist you in ma intaining th e cameras an d the applic ation. These tools range fr om changin g pass words to c hecking for s oftware and firmw are updat es.
Setting System Options LukWerks User Guide 38 Note 1: If mounting the camera on a window, clean the area of the window where the suction cup will be attached.
Setting System Options LukWerks User Guide 39 Rediscover Cameras Setup > Advanced > Find Ca mera sect ion > REDIS COVER button. On rare occas ions, you m y lose a camera due t o powerlin e problems, bad weath er, or even stat ic electricit y.
Setting System Options LukWerks User Guide 40 Update Camera Firmware Setup > Advance > Applica tion Updates s ection > UPDATE CAMERA butt on. This feature u pdates t he selected c amera with t he firmware s tored on you r hard dri ve. To download n ew firmware update, you mus t first click t he CHECK FOR UPD ATES button.
Setting System Options LukWerks User Guide 41 This is a rarel y needed and used tool. It searches t he current video pat h (e.g. the d efault C:LukWerks video) for any video fi les that are not currently associat ed with a camera. This is possible if you have rec ently added, remove, or chang ed cam eras.
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43 Using Remote Viewing Using the Werks Softwa re, and your My LukWerk s account , you can ac cess live vide o from you r cameras anywhere in t he world us ing a Windows Media enab led Int ernet browser, wireless PD A, or cell pho ne.
LukWerks User Guide 44 Remote Viewing From a PC Note: This process assumes that you have c ompleted the setup steps for Remote Viewing, located in Chapter 3. Remote viewing is a proces s that consis ts primarily of two easy st eps – logging int o your My Luk Werks acc ount and selectin g which cam era or cam eras you want to view.
LukWerks User Guide 45 V IEW THE V IDEO F OR O NE C AMERA To view live vid eo for just one camera, yo u can do either one of these o ptions: c. Find the d esired location and t hen click on the camera icon d.
LukWerks User Guide 46 V IEW THE V IDEO F OR Y OUR C AMERAS U SING THE C YCLE F EA TURE The “ Cycle ” optio n allows you to view the live, sec ure feed for all of the c ameras at the select ed location on e at a time. The V ieiwng page wil l rotate t hrough each c amera and will continue t o do so u ntil you turn t he option off.
LukWerks User Guide 47 V IEWING V IDEO IN D IRECT VS . R ELAYED M ODE D IRECT M ODE If you are viewing video Dir ect Mode, you a re in the bes t pos sible mode.
LukWerks User Guide 48 1. Go to www.luk werks.c om and c lick on t he My LukWerks m enu option. 2. Click on t he link “ Ha ve you forgot ten your pass word? ” 3. Enter you r email addr ess and click SUBMIT. L ukWerks will send an email to you with a t emporary password.
LukWerks User Guide 49 Note: It must be an active In ternet email address. 6. Re-enter the em ail ad dress in t he Confirm Ema il field. 7. Click t he button CHANGE USER L OGIN. An act ivation em ail will be email ed to you. 8. Open your ema il accou nt and open t he email tha t was fo rwarded t o you by LukWe rks.
LukWerks User Guide 50 The Manage M y LukWerks page dis plays, as sh own in the graphic b elow. e. To remove the entire loca tion, c lick th e checkbox n ext to the location name and t hen c lick the REMOVE CH ECKED butt on.
LukWerks User Guide 51 Viewing Your Cameras Using a Cell Phone or Han dheld The following r equirement s must be met prior to viewing remotely using a cell ph one or handheld : 3. Registered f or a My LukW erks account ? If not , please see the topic “ Create Y our My L ukWerks Account ” fo r complete detail s.
LukWerks User Guide 52 U SING THE M Y L UK W ERK S P AGE ( FOR H ANDHELDS ) Your My LukWe rks page all ows you t o see your Luk Werk net work all on one page. In the example on the right , you will notic e the names of y our locations and cameras. You will see if a Location is Offline or A vailable.
53 6 Troubleshooting We expect t hat you will rarel y have prob lems with yo ur Luk Werks syst em. However, in the event of a problem, you will find s olutions t o those is sues here. You can also f ind addit ional resources at w w w . l u k w e r k s .
LukWerks User Guide 54 Setup Problems Setup Problem Solution After a few minu tes or even seconds Werks drops my camera On older machines (pre 2001), some USB so ckets may be underpowered or incompatible with the USB 1. 1 standard. Upgrade your computer by adding a USB 2.
LukWerks User Guide 55 Video Problem Solution My video windows are black and do not sh ow video Upgrade your video drivers to the latest ver sion. You can find these drivers on the manufactures support website. Verify that you have installed the latest version of Windows Media Player.
LukWerks User Guide 56 Maintenance Problem Solution Message “ Pa ssword does not match pass word in powerline adapter ” This usually occurs when you change the USB receiver attached to your PC or you change the PC used to run Werks. Follow these steps in either case: Enter your former password into the Old Pass word field.
LukWerks User Guide 57 Maintenance Problem Solution My camera is not r ecording motion Werks uses two methods to r ecord video: Camera Motion Detection and us er defined Recording Schedules. If you ha ve disabled both of these options, cameras will not record.
Troubleshooting LukWerks User Guide 58 Status Lights We incorporat ed Light Emitting D iodes (LEDs) as part of o ur design for th e Luk Cam era, Power Su pply, and U SB receiver to m ake it eas y to quick ly diagnose ma ny proble ms. C AMERA S TATUS L IGHTS There are six st atus ligh ts (LEDs) on the camera in various locations .
Configuring Your Firewall LukWerks User Guide 59 7 LukWerks Networking P rotocols Name Description Network UPnP Discovery UDP: port 1900 Powerline UPnP Control TCP: ports 5000 0-65000 Powerline Video .
Configuring Your Firewall LukWerks User Guide 60 Microsoft Firewall Microsoft Fi rewall is a standard compon ent for Windo ws XP, Se rvice Pack 2 (SP2). Micros oft does a good job of automatic ally asking u sers to allow W erks t o access the network.
Configuring Your Firewall L ü kWerks User Guide 61 3) If the Wind ows Firewall is enabled (On ), select t he Excepti ons ta b. On the Exceptions ta b, check the Werks box to enable it for n etwork communica tions.
Configuring Your Firewall LukWerks User Guide 62 Norton Internet Security 2001 - 2005 Norton Firewal l is a c omponent of several Symantec securit y products includ ing Norton In ternet S ecurity, No rton Perso nal Firewall, Syman tec Client Security, a nd others.
Configuring Your Firewall L ü kWerks User Guide 63 2) If you do NOT find W erks in the Program list (rare), you wil l need to clic k the Add button. On the program dialog, enter th e file nam e “ c:Program FilesLu kWerkswerks .exe ” and c lick Open.
Configuring Your Firewall LukWerks User Guide 64 Norton Personal Firewal l 2006 Norton Personal F irewall 20 06 is a com ponent of several Symantec s ecurity pr oducts that inc lude Norton Internet Secu rity, Norton Personal Firewall, Norto n AntiVir us, Symantec Client Sec urity, and others.
Configuring Your Firewall L ü kWerks User Guide 65 10. Here you n eed to s et the I nternet Acc ess to “ Permit All. ” 11. Click OK. NOTE: I f you do N OT find Werks in the Program list (rar e), you wi ll need t o click t he Add but ton. On the p rogram d ialog, ent er the file name “ c:Prog ram Files LukWe rkswerks.
Configuring Your Firewall LukWerks User Guide 66 ZoneAlarm Firewall Zone Labs prod uces seve ral com puter securit y packages including ZoneAlarm Pro and ZoneAlarm. Th ough there some diff erences in t he UI, they are large ly the same. Like other PC fi rewall prod ucts , Zone Labs provides both aut omatic and manual configurat ion interfac es.
Configuring Your Firewall L ü kWerks User Guide 67 2) On the ZoneAl arm Cont rol page, clic k the Program Co ntrol option to show t he Program Control Page. Here click t he Programs tab and sc roll down to the Werks prog ram. Set eac h Access and Server option to Allow (as s hown).
Configuring Your Firewall LukWerks User Guide 68 McAfee Personal Firewall McAfee dist ributes it s firewall product in several packag es inc luding Internet Security Suite, P ersonal Fir ewall Plus, and Desk top Firewa ll. Though ther e some differences in the UI, t hey are largely t he same.
Configuring Your Firewall L ü kWerks User Guide 69 3) From the Intern et Applicat ions page, click t he “ New Allowed Application ” li nk to open t he Selec t Application dialog. Now ent er “ C:Program FilesL ukWerk sWerks.exe ” in t he File nam e field, and click Open.
Configuring Your Firewall LukWerks User Guide 70 BlackICE Firewall BlackICE is t he least friendl y of a ll the firewalls we review here. Ther e are two commo n implementations of BlackICE: thos e tha.
Configuring Your Firewall L ü kWerks User Guide 71 3) Click OK to clos e each of t he open dial ogs. 4) You have now suc cessfully c onfigured BlackICE, b ut remem ber that you may have mo re than one firewall applica tion running on your PC. You need to disab le or configu re each one.
Configuring Your Firewall LukWerks User Guide 72 3) Find the [Man ual UDP low R EJECT] s ection and a dd the line t his line: ACCEPT, 169.254.0.0 – 16 9.254.255.2 55, 0 – 65536, UPnP , 2005- 10-05, 02: 44:06, P ERPETUAL, 2000, u nknown 4) Close Notepad and save you r change.
Configuring Your Firewall LukWerks User Guide 73 A Specifications System Computer Requirement s LukWerks req uires these m inimum requirement s for pro per operation. Add itionall y, we recom mend a m ore powerful machin e to ac hieve the bes t results .
Specifications L ü kWerks User Guide 74 Example Wireless Handheld Devic es: Asus MyPal A730W HP iPAQ hx240 0 series; hx2700 series; hx370 0 series; hx4700 series Dell Axim X51v; X50v; X30v Toshiba e805 B ROWSER Common Requirements Windows Media Player 9 or later Browsers Microsoft Intern et Explorer Version 5.
Specifications L ü kWerks User Guide 75 P HYSICAL M ETRICS Power Consumption 15 Watts Camera Body Dimensions Height: 5.0 inch (12.7 cm); Width 3. 2 inch (8.1 cm); Depth: 1.8 inch (4.6 cm) Camera Weight 6.7 oz (190 g) Power Supply Dimensions Height: 3.
Specifications L ü kWerks User Guide 76 Wall and Ceiling Mount Installation Installing the Luk Camera Wall and Ceiling Mount is simp le. Use the recom mended tools and drilling t emplate below. As alwa ys, use ca ution to avoid injur y. Recommended tools: Scr ewdriver, elect ric drill.
License and Warranty L ü kWerks User Guide 77 B Software L icense and Ha rdware Warranty Werks Software License NOTICE TO US ER: BE SURE T O CAREFULL Y READ AND UNDERSTAND THIS END- USER LICENSE AGR EEMENT ( “ EULA ” ) BEFOR E YOU INSTA LL OR USE ANY WIL IFE S OFTWARE, FIRMW ARE, OR REL ATED DO CUMENTA TION.
License and Warranty L ü kWerks User Guide 78 Product are t he intellectual property of W iLife and it s suppliers . Together t hey are protec ted by copyright laws and international treaties . WiL ife reserves all of its rights not express ly granted herein.
License and Warranty L ü kWerks User Guide 79 Limited Product Warranty WiLife, Inc. ("WiLIfe") war rants to the original purchaser t hat its hardware product s will be free fr om defect s i.
License and Warranty L ü kWerks User Guide 80 CONFERRED BY THIS WARR ANTY AR E IN ADDITION T O ALL RIGHTS AND REMEDIES C ONV EYED BY SUCH CONSUMER PR OTECTION LA WS AND REG ULATIONS.
L ü kWerks User Guide 81 C Regulatory and Safety Regulatory Information R ADIO F REQUENCY I NTER FERENCE This device comp lies with Pa rt 15 of the FCC Rules.
Regulatory and Safety L ü kWerks User Guide 82 C LEANING Unplug this s ystem from t he wall outlet before clean ing. Do not use liquid o r aerosol cleaners. Use a dam p cloth for cleaning . Make certain t he componen ts are com pletely dry befor e inserting in to t he wall outlet af ter cleaning.
Regulatory and Safety L ü kWerks User Guide 83 D ESKTOP /S HELF M OUNT • Place the mount on a st able, flat, clean, dry surfac e, well away fr om any edg e. • Ensure the came ra cable is routed in such a way as to pr eclude accid ental pulling the camera off t he desk or sh elf where it is placed.
Regulatory and Safety L ü kWerks User Guide 84 V ENTILATION Keep the area a round LukW erks c omponents free of materials that m ay obstruct airflow and prop er ventilation of the component s. This s ystem s hould never be pl aced n ear or over a h ot radiato r or heat register.
Regulatory and Safety L ü kWerks User Guide 85 For best performa nce, lim it your H omePlug netwo rk to 1 5 total devices. The presenc e of elect ric motors, fluorescent light s, halogen la mps, switching power supplies and dimm er switches on your netw ork may diminish Hom ePlug ® net work performa nce.
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Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il WiLife DVS-110I è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del WiLife DVS-110I - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso WiLife DVS-110I imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul WiLife DVS-110I ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il WiLife DVS-110I, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del WiLife DVS-110I.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il WiLife DVS-110I. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo WiLife DVS-110I insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
