Manuale d’uso / di manutenzione del prodotto GHW9100L del fabbricante Whirlpool
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i CONSUMER SERVICES TECHNICAL EDUCATION GROUP PRESENTS L-68 JOB AID Part No. 8178076 Front-Loading Automatic Washer Model Numbers: GHW9100L GHW9200L.
ii FORWARD This Whirlpool Job Aid, “Front-Loading Automatic Washer,” (Part No. 8178076), provides the technician with information on the installation and service of the Front-Loading Automatic Washer. It is to be used as a training Job Aid and Service Manual.
iii GENERAL INFORMATION ....................................................................................................... 1-1 Safety First ..........................................................................................................
iv -- NO TES --.
1 - 1 Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on the appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.
1 - 2 WHIRLPOOL MODEL & SERIAL NUMBER DESIGNATORS MODEL NUMBER SERIAL NUMBER SERIAL NUMBER MANUFACTURING SITE CS = Schorndorf, Germany YEAR OF MANUFACTURE L = 2001 WEEK OF MANUFACTURE PRODUCT SEQU.
1 - 3 SPECIFICATIONS Model Number Color Electrical Requirements Heating Power Max. Current Rated Current Voltage Frequency Gallons/Normal Cycle Capacity V olume Max.
1 - 4 WHIRLPOOL WASHER WARRANTY LENGTH OF WARRANTY: FULL ONE-YEAR WARRANTY FROM DATE OF PURCHASE LIMITED TWO-YEAR WARRANTY FROM DATE OF PURCHASE LIMITED FIVE-YEAR WARRANTY FROM DATE OF PURCHASE WHIRLPOOL WILL PAY FOR: WHIRLPOOL WILL NOT PAY FOR: FSP ® replacement parts and repair labor costs to correct defects in materials or workmanship.
2 - 1 Optional Pedestal A pedestal may be purchased separately for this washer. This pedestal will add about 14 inches to the height of your unit for a total vertical height of approxi- mately 52 inches (132 cm).
2 - 2 Washer Dimensions Custom undercounter installation The dimensions shown are for the minimum spacing allowed. Recessed area or closet installation The dimensions shown are for the minimum spacing allowed. • Additional spacing should be considered for ease of installation and servicing.
2 - 3 GROUNDING INSTRUCTIONS For a grounded, cord-connected washer: This washer must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electrical shock by providing a path of least resistance for electric current.
2 - 4 There are 4 bolts in the rear panel of the washer that support the suspension system during transportation. 1. Using a ½ in. (13 mm) wrench, loosen each of the bolts.
2 - 5 Level the Washer Properly leveling your washer prevents excessive noise and vibration. 1. Check the levelness of the washer by placing a level on the top edge of the washer, first side-to- side, then front-to-back. If the washer is against a wall, move the washer out slightly before tipping back.
2 - 6 INST ALLA TION INSTRUCTIONS Pedestal ! WARNING EXCESSIVE WEIGHT HAZARD Use two or more people to move washer and dryer. Failure to do so can result in back or other injury. Be fore you star t... Important: If the washer is already installed, it must be uninstalled.
2 - 7 Installing the Pedestal 1 . Open the pedestal drawer. Remove the envelope taped inside the drawer. This envelope contains four (4) #12 x 5/8” (1.6 cm) hex head sheet metal screws that will be used in Steps 4 and 5. 2 . Remove the Phillips head screw from both drawer sides and set the aside.
2 - 8 10 . When the washer is level, use a 9/16” open-end wrench to securely tighten all four (4) feet locknuts against the pedestal. (Fig. 2-7) The locknuts must be tightened. Fig. 2-7 11. Pull both drawer slides out and reas- semble the drawer to the drawer slides with the two (2) Phillips head screws.
3 - 1 THEOR Y OF OPERA TION INTRODUCTION The and Front-Loading Automatic W ashers present a number of new features and operating characteristics quite different from previous models.
3 - 2 The dispenser drawer has four separate compartments for adding laundry products to the wash load. These compart- ments are: 1. Prewash Detergent Compartment 2 .
3 - 3 Pressure Switch The pressure switch is located in the top right rear corner of the washer . (Fig. 3-7) This switch senses water level in the wash tub. The control signal from the pressure switch is sent to the Central Control Unit and is used to determine the amount of water introduced into the wash tub during the wash cycle.
3 - 4 CYCLE DESCRIPTION Sanitary Use this cycle to clean heavily soiled colorfast fabrics. This cycle combines a very hot water tempera- ture and fast speed tumbling to help ensure the removal of heavy soils and stains. It is recommended that you set your hot water heater to 120º F (49º C) to ensure proper performance during this cycle.
3 - 5 Soak Use the Soak cycle to remove small spots of set-in stains on fabrics. This cycle provides a soak time with warm or cold water followed by drain. Extra water , a short tumbling phase for equal distribution of the laundry , and a soaking time without basket movement improve the removal of set-in stains.
3 - 6 T able 3-2 Option Selection D = Default, X = Available, - = Not Available T able 3-3 MODEL GHW9200L MODEL GHW9100L 900.
3 - 7 Options Modifier s Fig. 3-9 Options Y ou can customize your wash by adding OP- TIONS to your cycle selections. Y ou can add or change an option after starting a cycle anytime before the selected option begins. • See the “Laundry Guide” for an overview of possible options for each Wash Cycle selec- tion.
3 - 8 Without a W ash Cycle: Provides a soak time with warm or cold water followed by drain. 1. Add detergent only to the Prewash compart- ment of the Dispenser Drawer . 2. Select DRAIN/SPIN or RINSE/SPIN first, then AUTO SOAK. 3. Choose the desired soak temperature.
3 - 9 T ouch Pad/LED Assembly Fig. 3-10 The T ouch Pad/LED Assembly , (Fig. 3-10) , is removed as a single assembly and is connected to the Central Control Unit by a ribbon cable. This assembly contains all of the buttons, LEDs and ribbon cable and printed circuit boards for the user to operate the washer .
3 - 10 Pump Motor A separate pump/pump motor is used to drain the wash tub. (Fig. 3-14) The pump motor is 120 V AC and is attached directly to the pump. The pump has a cleanout filter located at the front that allows for the removal of large objects that may have passed from the basket.
3 - 11 Door Lock/Switch Assembly The Door Lock/Switch Assembly is located on the right side of the door opening. (Fig. 3-19 & 3- 20) The assembly contains a solenoid operated latching mechanism that will electrically lock the door during a wash cycle.
3 - 12 -- NOTES --.
4 - 1 COMPONENT ACCESS COMPONENT LOCA TION WASHER TOP WASHER BACK WASHER FRONT DETERGENT DISPENSER CENTRAL CONTROL UNIT FLOWMETER PRESSURE SWITCH VENT HOSE TUB ASSEMBLY CONSOLE FILL V A LVES WEIGHT SH.
4 - 2 COMPONENT ACCESS Required Tools The Front-Loading Automatic W asher requires the use of Metric Sockets of various sizes, T orx T-20 and T-25 Drivers, a Crescent Wrench, a flat bladed screwdriver and a hammer . ACCESSING COMPONENTS IN THE CONSOLE Fig.
4 - 3 Begin by removing the cycle selector knob. There are eight tabs securing the T ouch Pad/LED As- sembly to the console. (Fig. 4-8) A flat bladed screwdriver will be helpful in releasing these tabs. Fig. 4-8 REMOVING THE WASHER DOOR AND DOOR SWITCH The washer door can be removed by removing the upper left shield cover and hinge cover .
4 - 4 REMOVING THE W ASHER FRONT P ANEL Removing the washer front panel will require that the door switch be removed and the boot be sepa- rated completely from the front panel opening. The console must also be removed. Next, remove the three screws securing the toe panel to the front of the washer (Fig.
4 - 5 To remove the detergent dispenser motor assem- bly , disconnect the cam follower spring and lift the cam follower from the diverter cam and ro- tate the diverter cam clockwise to access the motor mounting screws. REMOVING THE DETERGENT DISPENSER ASSEMBLY The Detergent Dispenser Assembly is located under the washer top.
4 - 6 REMOVING THE DRIVE MOTOR The drive motor can be removed once the back panel has been removed. Twelve screws secure the back panel to the washer. Remove the 12 screws and remove the back panel. Remove the Drive Belt. Disconnect the wiring harness connectors and ground wires from the drive motor terminals.
4 - 7 Fig. 4-24 ACCESSING THE MOTOR CONTROL UNIT Access to the Motor Control Unit may require removing the left front shock absorber . Separate the taped flap of the top of the MCU to the cabinet. Using a flat bladed screwdriver , lift up on the plastic tab under the front right corner of the motor controller box.
4 - 8 REMOVING THE TUB AND BASKET ASSEMBL Y There are three concrete weights attached to the tub assembly. All three must be removed for safe removal of the tub assembly. Access to the weight on the top front of the tub requires removing the six screws securing the top front frame member from the washer and re- moving the frame member .
4 - 9 At the back of the tub assembly, remove the belt from the basket and motor pulleys. (Fig. 4-34 - 1 ) T o remove the pulley from the basket, place the handle of a crescent wrench through the pulley and into the steel bearing hub to keep the pulley from turning.
4 - 10 The two piece tub is held together with a number of metal clamps which can be removed by prying them of f with a flat bladed screwdriver. (Fig. 4- 38) Fig. 4-38 The tub can now be separated and the basket can be pulled from the back half of the tub.
5 - 1 COMPONENT TESTING CENTRAL CONTROL UNIT Connector Location 1. Pressure Switch 2. T empera ture Sensor 3. Dispenser Switc h/Motor 4. Inlet V alves 5. D rain Pump 12 3 4 5 6 78 9 1 0 6. Door Loc k Solenoids 7. Motor Control Unit Po w er 8. Door Loc k Main Switc hes 9.
5 - 2 COMPONENT CHECKS Continuity checks can be made on various components of the washer from the connectors on the Central Control Unit. Before performing any of these tests, disconnect the washer from the wall outlet. In addition, disconnect the wiring harness connector from the Central Control Unit before making any continuity tests.
5 - 3 Test Points Reading 2 to 1 15 ohms Drain Pump Motor 32 1 Test Points Reading Unlock Solenoid 3 to 2 60 ohms Lock Solenoid 3 to 1 60 ohms Door Lock/Unlock Solenoids 1 54 2 Test Points Reading Main Switch 1 5 to 4 0 ohms Main Switch 2 2 to 1 0 ohms Door Lock Main Switches To check the door lock main switches, the door must be locked.
5 - 4 MOTOR CONTROL UNIT P ower Supply L N GND Motor Connector 1 2 3 4 5.
5 - 5 Test Points LINE FILTER A Connector Location DISPENSER Dispenser Switch Dispenser Motor Dispenser Motor Continuity Check - 1400 Ω B C D A to B = 0 ohms C to D = 0 ohms.
5 - 6 Connector Location PRESSURE SWITCH 22 Water Level Contacts Made Empty 21 to 22 Suds Detect 11 to 14 Level 1 21 to 24 Overflow 21 to 26 Connector Location HEATING ELEMENT and TEMPERATURE SENSOR H.
6 - 1 DIAGNOSIS & TROUBLESHOOTING SUDS DETECTION During Drain Routine During the Drain Routine, the water level is checked continuously. Normal drain will occur until the pressure switch senses no water in the wash tub and there is no foam (suds).
6 - 2 DOOR LOCKING AND UNLOCKING Locking The Door Locking Routine will only start if the door is securely closed and the Door Switch Contact is CLOSED. 1 . The Door Lock Relay is energized whenever a wash cycle is started. The relay is operated for 40 milliseconds.
6 - 3 Unbalance Detection Routine The unbalance detection routine occurs during the distribution ramp (while basket spin is accelerat- ing from 40 to 400 rpm). At 400 rpm the motor is decelerated and the rate of deceleration is moni- tored by the CCU.
6 - 4 ERROR CODES DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE No water detected entering machine or Pressure switch trip not detected. If after 30 seconds the control does not detect water entering machine and then valves will be turned off and the error code will be displayed.
6 - 5 ERROR CODES DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE Drive Motor Tachometer Error The control is unable to properly detect motor speed and the machine will shut down. If a failure occurs during high-speed spin the door will be unlocked after 3 minutes.
6 - 6 Serial Communication Error Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly. Potential Causes • Check Wire Harness connections to .
6 - 7 Potential Causes • If too much detergent was used, run the unit through a Rinse/ Spin cycle then a Normal cycle without adding any detergent. This should clear the unit of the excess detergent.
6 - 8 Indication C:00 C:01 C:02 C:03 C:04 C:05 C:06 C:07 C:08 Control Action Door is Locked Filling by cold water inlet valve Distribution system is set to Prewash position Fill by hot water inlet valve Basket rotates clockwise at wash speed Heater is switched ON.
6 - 9 Motor Continuity Test Disconnect the wire harness from the motor and measure the resistance of the motor windings. Motor Connector Pin 1 to Pin 2 Pin 2 to Pin 3 Pin 1 to Pin 3 Results Normal = a.
6 - 10 PROBLEM WON’T POWER UP. (touch-pads do not respond when pressed) WON’T START CYCLE WON’T SHUT OFF CONTROL WON’T ACCEPT SELECTIONS WON’T DISPENSE WON’T FILL POSSIBLE CAUSE/TEST Note: Possible Cause/Tests MUST be performed in the sequence shown for each problem.
6 - 11 POSSIBLE CAUSE/TEST Note: Possible Cause/Tests MUST be performed in the sequence shown for each problem. 1. Verify the unit is level. 2. Check pump drain system – this could indicate a failure to drain. 3. Check Operating Pressure Switch. 4. Check Pressure Switch hose.
6 - 12 Movement • Speed (rpm) - Revolutions per minute of basket spin. • Reversing - In this example the basket will rotate counterclockwise for 1.5 seconds, stop for 30.5 seconds, then rotate clockwise for 1.5 seconds, stop for 30.5 seconds and then repeat the sequence throughout the wash and rinse portions of the cycle.
6 - 13 Pump • Lf +15s - The pump will turn on and drain the tub to lowest setting, (Suds Detect), and then run for an additional 15 seconds. Options • 2nd rinse - If this option is selected by the consumer, this line indicates when it will occur during the main cycle and it’s duration.
6 - 14 WHIRLPOOL GHW9200L.
6 - 15 WHIRLPOOL GHW9200L Nor mal/Casual.
6 - 16 WHIRLPOOL GHW9200L Quic k Wash.
6 - 17 WHIRLPOOL GHW9200L.
6 - 18 WHIRLPOOL GHW9100L.
6 - 19 WHIRLPOOL GHW9100L Nor mal/Casual.
6 - 20 11 68 5" 30 " 15 " 20 " 25 " 20 " 35 " 15 " 24 0" 10 0 40 40 0 25 6 59 2 96 0 25 6 SPIN PROFILES Spin Cycle LS1 WHIRLPOOL GHW9100L.
6 - 21 11 68 5" 30 " 15 " 20 " 25 " 20 " 35 " 10 0" 12 0" 10 0 40 40 0 25 6 59 2 96 0 25 6 40 30 " 15 " 10 0 59 2 40 5" 5" 30 " 15.
6 - 22 5" 30 " 15 " 20 " 25 " 5" 20 " 15 0" 10 0 40 40 0 25 6 59 2 76 8 25 6 40 30 " 15 " 10 0 59 2 40 5" 15 0" Spin Cycle LS3 Spin Cycle LS.
7 - 1 WIRING DIAGRAM.
7 - 2 -- NOTES --.
8 - 1 TECH TIPS MANUAL DOOR LA TCH T o Manually unlock the door lock system: 1. Unplug the power cord from the outlet. 2. Remove the lower toe panel. 3. Reach up along the inside of the front panel and locate the bottom of the door latch assembly . 4.
8 - 2 -- NOTES --.
v PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION SOURCES IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR KITCHENAID PRODUCTS.
vi CO RP O R A T IO N.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Whirlpool GHW9100L è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Whirlpool GHW9100L - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Whirlpool GHW9100L imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Whirlpool GHW9100L ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Whirlpool GHW9100L, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Whirlpool GHW9100L.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Whirlpool GHW9100L. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Whirlpool GHW9100L insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.